# Page 7 | Donorbox Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 7 - Is Donorbox the right Fundraising solution for you? Explore 625 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/156860/Donorbox/reviews --- Donorbox 4.8 (625) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 7 - Reviews of Donorbox ## Showing most helpful reviews Showing 151-175 of 625 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use NC Noelle C. Executive Director Education Management Used the software for: I used a free trial ### "Not for the little guy " February 8, 2026 3.0 It was decent. Wish it was geared toward new nonprofits more. Wish they made it simple to get a lending source that didn’t include using your social. It’s a nonprofit. Why should anyone have to put their personal info out there Pros Easy to use. The platform is simple enough. Not confusing. It was ok. Nothing special. Nothing fantastic. It was good . Cons It’s expensive. Most nonprofits have no money. People think donations are flowing for all. A lot of us don’t have it. Review Source AC Amora C. Ceo Non-Profit Organization Management Used the software for: 1-2 years ### "Amazing platform" September 16, 2025 5.0 Pros Easy to set up and integrate with websites.” •“Recurring donations boost long-term support.” •“User-friendly dashboard for tracking donors.” •“Supports many payment options, even Apple Pay.” •“Customizable donation forms look professional. Cons The platform fees and extra processing costs felt a bit high compared to other donation tools. “Platform and processing fees can add up.” •“Customization is limited without upgrades.” •“Donor data export could be more flexible.” •“Some features require higher-tier plans.” •“Payouts can take longer than expected Review Source EM Elizabeth M. Founder Civic & Social Organization Used the software for: 6-12 months ### "Good but needs improvement " September 17, 2025 5.0 I’m getting more used to where things are but the user interface could use some work, it’s feels like all the buttons should be on the sample page or form Pros Easy to set up and lower platform fees that act blue. Being able to easily set campaigns is also a plus Cons The form and donation page are confusing and I find myself having to click through a number of pages to find where to edit things Review Source KS Kelsey S. Executive director Non-Profit Organization Management Used the software for: 2+ years ### "Monthly Giving " September 16, 2025 5.0 It’s been great and grown our monthly giving program! We now make over $60,000 a year as a rural program and a large chunk is given through . Pros The integration with website. It makes it easy for donors to set up their recurring giving. It’s also looks like, which is great with our website integration. Cons We haven’t had any negative experiences so far. The only thing would be the fees but you find that with everything. Review Source JC Jessi C. Operations Non-Profit Organization Management Used the software for: 1-2 years ### "Great product!" September 22, 2025 5.0 We have had a wonderful experience with . Its easy to use and links easily for online giving. Pros The ease of use- easy to link to our website and track users. I love that we are able to collect the information we need. Cons The percentage taken out of each donation is beginning to be a little high. We are a very small non profit and every dollar counts! Alternatives considered [Zeffy](https://www.capterra.com/p/220131/Zeffy/) Reason for choosing Donorbox It was highly recommended by others so decided we'd go with it! Review Source AB Alexandra B. Fundraiser Fund-Raising Used the software for: 1-2 years ### "Donorbox fan" September 16, 2025 5.0 I've had a great experience using . I like that it's flexible for organizations of all sizes. Pros I like that there is a free option to use as we are a small organization (community pantry collecting donations for a sighthound adoption group). I like that we are only charged a small fee per donation from Stripe as opposed to a monthly fee as that wouldn't be feasible for us. It's also easy to use and straightforward to track donations. Cons I can't think of anything that I dislike about . It's been pretty straightforward and simple to use. Review Source KC Kimberly C. Creative Strategy and Brand Director Non-Profit Organization Management Used the software for: 2+ years ### "Effortless Fundraising with Donorbox" September 16, 2025 5.0 is incredibly easy to use and has made collecting donations faster, simpler, and more efficient. The setup is straightforward, and the platform offers great features that help us connect with donors and grow our fundraising efforts. Highly recommended for anyone looking for a reliable donation tool! Pros has been a fantastic tool for our fundraising efforts. Its user-friendly interface makes it easy to set up and manage campaigns, even for those with limited technical experience. The customizable donation forms allow us to maintain consistent branding, and the recurring donation feature has helped us build stronger relationships with our supporters. Cons So far, everything has been great! The platform is intuitive, reliable, and has met all of our needs without any issues. We haven’t encountered any drawbacks yet, and the experience has been smooth from setup to donor engagement. Review Source KR Katie R. Program Administrator Non-Profit Organization Management Used the software for: 6-12 months ### "Non-Profit Review" September 16, 2025 4.0 Pros Very easy to is incredibly easy to use. Setting up a donation form took minutes — drag-and-drop customization, secure payments, and seamless integration with our website and Facebook. Donors can give one-time or set up recurring gifts in just a few clicks, and built-in receipt and donor management features save our team hours. We love the QR codes for quick event donations and the customizable suggested amounts that help increase average gifts. Reporting is straightforward, and support is responsive. For nonprofits needing a simple, powerful fundraising tool, Donorbox delivers—no tech expertise required. Highly recommend it to small teams with limited time and resources. Cons : easy to use; quick setup, great donor experience. Liked least: the fees. Worth it overall. Review Source BC Barbara C. President Religious Institutions Used the software for: Less than 6 months ### "New non profit" September 16, 2025 5.0 Over a very good experience. They were very helpful in helping me understand how stripe process payments. They were willing to work with me as I established a website and a social media account . Pros Their response time with problems. As a new user they have been very patient. They continue on the phone call until sure the problem is resolved. Cons It requires a social media account. As a person who did not grow up with social media I find it difficult to understand why a social media account is validation of a legit company. Alternatives considered [A/P Advantage](https://www.capterra.com/p/199482/A-P-Advantage/) Reason for choosing Donorbox Donor address were made available for year end letters. Review Source DB Doneda B. CEO Education Management Used the software for: Less than 6 months ### "Switched From Aplos for Good!" September 16, 2025 5.0 has been a valuable platform that is easy for us to use and easy for our donors to use. Five stars! Pros We moved to from another donation platform for value and ease of use, and have enjoyed our experience. We love that it integrates directly into Salesforce, making it easy to track donations. Cons My only wish is that the donor page interfaces could be more creative. Functionality is fine, but the look could be more creative. Switched from [Aplos](https://www.capterra.com/p/118759/Aplos-Accounting/) We switched from Aplos because it was not user-friendly. Review Source DGYD Dr. Gena Yuvette D. Founder Non-Profit Organization Management Used the software for: 2+ years ### "Easy to use" September 23, 2025 5.0 I like . I feel it is very reliable. There is nothing else to say about this platform. It is reliable. Pros It appears to be a no-frills and straightforward platform. There is nothing else to say about this platform. Cons I wish it were more user-friendly and had a little more style to it. It is very plain. There is nothing more to say about this platform. Alternatives considered [Givebutter](https://www.capterra.com/p/172048/Givebutter/) Reason for choosing Donorbox We were already using and decided to stay with it. But, I really LOVED Givebutter. Review Source KB Kyle B. Co-Founder and President Non-Profit Organization Management Used the software for: 1-2 years ### "Good but expensive" September 16, 2025 3.0 It works, and it’s secure, and it’s easy enough to figure out what you need to do. But it is expensive. Pros It’s secure. Donors feel like their money is being handled safely. We tried an option before from a smaller company and encountered fraudulent activity. But never with DonorBox. Cons The fees are high. To get the fees lower, you have to pay a lot. It’s not ideal for small nonprofits. Switched from [ConvergeHub](https://www.capterra.com/p/134185/ConvergeHub/) Encountered fraudulent activity on our donations page. Review Source JT Justin T. President Non-Profit Organization Management Used the software for: 2+ years ### "2 Thumbs up!" September 17, 2025 5.0 Great! It’s been a game changer and has helped us go to another level. The automatic receipts are awesome! Pros It’s ease of use, record keeping and ability to comprehensively cover all aspects of the donation process. Cons Platform fees and speed of transactions. Sometimes it can take upwards of a week to 10 days to receive certain funds. Alternatives considered [Zeffy](https://www.capterra.com/p/220131/Zeffy/) Reason for choosing Donorbox It seemed more comprehensive and the interface for payments seemed better Review Source RB Ronald B. Executive Director Non-Profit Organization Management Used the software for: Less than 6 months ### "Still Happy We Chose Donorbox" September 16, 2025 5.0 Great customer service combined with no difficulties embedding their donation form onto our website. Pros We mostly liked the knowledgeable assistance that we received to help us set up our account. Cons After considering and understanding everything involved, we only see positives to report using . Review Source JC Jennifer C. Executive Director Child Day Care Services Used the software for: 1-2 years ### "Super easy to use tool for organizations! " September 16, 2025 5.0 Overall, has been the best tool for donations for our organization. We looked at SO many different options but Donorbox won out for its ease of use on the backend and super quick setup. Pros Our organization loves ! It’s super easy to use. We’ve never had to call for customer support nor have we had any front end user issues. The reporting and website forms are also fantastic and we love the ease of sending out end-of-year tax notices to our donors. Cons We’d love to see a bit more flexibility to customize the donor landing pages and a way to thank donors after donations. Review Source KM Kevin M. Politician Political Organization Used the software for: Less than 6 months ### "Easy to setup and use. " September 21, 2025 4.0 is extremely easy to setup and use. It seamlessly accepts donations and transfers them to your bank account. Pros Ease of setup and use. allows new users a step by step guide to begin to accept credit card payments. Cons The amount taken for processing fees. Very few donors utilize or understand that they can cover the costs of processing the payment. Alternatives considered [Givebutter](https://www.capterra.com/p/172048/Givebutter/) Reason for choosing Donorbox Ease of setup for was far better than that of Givebutter. Review Source IM Ibrahim M. Owner Fund-Raising Used the software for: 6-12 months ### "How donorbix has helped with donations " September 16, 2025 5.0 My overall experience has been great my overall experience has been very positive. Not only is the system easy to use, but my customers like it to Pros I love how Dominic is so secure and visually good for my users to interact with. The website forms are easy to understand and I love how the donation tracking helps me to see where I am. Cons There really isn’t anything I don’t like. The interface is easy, the forms are great. It’s hard to give a negetive Review Source MR Mel R. Grant coorinator Media Production Used the software for: 1-2 years ### "Great even for the little guys" September 16, 2025 5.0 Love that it’s easy for even a new or smaller nonprofit. We will eventually need the more sophisticated features, but for now having a light weight payment form is divine. Pros Easy to setup and get our first campaign started. Really love that we can track donors and use a variety of payment methods. Cons Hard to set stretch goals. Sometimes the full amount we need can look daunting to some donors. I’d also love to gamify things. Alternatives considered [Kindly](https://www.capterra.com/p/238759/Kindly/) Reason for choosing Donorbox More payment options and more recommended by our partners. Review Source ER Emily R. Founder Health, Wellness and Fitness Used the software for: 6-12 months ### "Easy and wonderful " September 16, 2025 5.0 I needed A quick platform after my son passed away and I started This nonprofit. Donor box made it very easy for me. Pros It has been a lifesaver for my nonprofit. Easy to navigate! Everything is in once spot. Easy to edit and change. Cons I dont Have any complaints at this time. It has been very smooth to use and operate for my nonprofit. Review Source AJ ANDREA J. Ceo Human Resources Used the software for: 1-2 years ### "Nonprofit godsend" September 16, 2025 5.0 This is now our third year using it, and we absolutely love the ability that we have had to help our community. Pros I want the accessibility. The ability to communicate to sponsors donors and have open forum to come back with us. Cons The only thing I can say that we can do better is being breaking it down. How to use the platform as a whole. Alternatives considered [Butter Payments](https://www.capterra.com/p/10019599/Butter-Payments/) Reason for choosing Donorbox The flexibility of the programming. The layout and how easy it was. Review Source RM Rachel M. Founder Farming Used the software for: 2+ years ### "Can't recommend enough!" September 16, 2025 5.0 Pros The ease of use. has been extremely helpful for our business. I can't recommend them enough! Cons Honestly, it's been great. I can't think of anything negative to say. The fees are cheap, the service is great. Alternatives considered [Stripe](https://www.capterra.com/p/123889/Stripe/) Reason for choosing Donorbox Easy of use and high customer satisfaction. Review Source CB Christian B. Public Relations Non-Profit Organization Management Used the software for: 2+ years ### "Good product with caveats." September 2, 2025 3.0 Overall my experience has been good but has been going down hill as we have been using longer and with a higher volume of donations. Pros Easy to set up, both connection with Stripe and the forms. Offers good customization even on the free plan, easy to get detailed reports. Cons Multi language support is not robust; some monthly donations have been charged to donors twice but this does not reflect in (only Stripe), with Donorbox and Stripe pointing to each other for a solution. Review Source FR Fiorella R. President Non-Profit Organization Management Used the software for: 1-2 years ### "Fiorella's experience" September 24, 2025 5.0 Is easy to use and bring security to donadors, but once I sent the links and the donator couldn't make her donation Pros Security is the most important Website forms makes so easy to work Donation tracking always let me know how is going Cons Value for money, but its just because Im in Peru and is expensive get the money Consumer support is ok, but is not wow Review Source FB Francisco B. Lead pastor E-Learning Used the software for: 2+ years ### "Donorbox for the world " September 17, 2025 5.0 Excellent tool we have for 2 project to raise funds from all over the world , incredible experience, highly recommended Pros Extraordinary experience since 2022 we use the tool for fund raise in our community and bring son much value to our admin team. Cons No Cons , really, the tool.is.so easy to use and configuration is done quickly, the truth is that is a great tool Review Source EH Elizabeth H. Executive Director Civic & Social Organization Used the software for: 2+ years ### "Great starting point " September 16, 2025 5.0 having a dedicated and simple URL is awesome. But other orgs have a way to let the donor cover the processing fees and that’s been something that has made us use this less. Pros Simplicity in set up, lots of options for taking payments, the dedicated URL, connection to stripe was simple Cons Paying fees really sucks. Also it would be great to have a warning on the checkout page for clients to be warned if they are signing up for monthly or not. Alternatives considered [Zeffy](https://www.capterra.com/p/220131/Zeffy/) Reason for choosing Donorbox Cost of processing fees being covered by zeffy is what won us over Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.