--- title: "Donorbox Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Donorbox Software - reviews, pricing plans, popular comparisons to other Nonprofit products and more." source_url: "https://www.capterra.com/p/156860/Donorbox/" page_type: "product" language: "en" --- # Donorbox Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 12, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Donorbox ## What is Donorbox? Donorbox is a powerful fundraising software that is simple to set up and attracts more recurring donors. Start fundraising with a fast, optimized donation payment system in 15 minutes. Our platform, available in 11 languages & 44 currencies, makes the donation checkout process quick and effortless by supporting donations via cards, PayPal, ACH bank transfers, and Apple and Google Pay. Quickly embed a customizable recurring donation form in your website or utilize our campaign fundraising pages. ## What is Donorbox used for? [Nonprofit](https://www.capterra.com/nonprofit-software/)[Fundraising](https://www.capterra.com/fundraising-software/)[Donation Management](https://www.capterra.com/donation-management-software/) Recognitions Shortlist Overall rating Based on 625 user reviews Reviews sentiment Positive 97% Neutral 3% Negative 0% Pros & cons Tailored for nonprofit needs Robust donation security features High and confusing fee structure Starting price $150 Usage Based, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... - Nonprofit / 2026 - Donation Management / 2025 - Fundraising / 2025 - Nonprofit CRM / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Donorbox alternatives Highest Rated [4.7 (1,287)](https://www.capterra.com/p/131207/Bloomerang/reviews/) Starting price $125.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.5 (1,468)](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/reviews/) Starting price $119.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.6 (937)](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.3 (620)](https://www.capterra.com/p/102088/NeonCRM/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/156860/Donorbox/alternatives/) ## FAQs about Donorbox Overview ### What problems does Donorbox solve? Donorbox solves slow campaign launches, manual donation tracking, insecure payment concerns, and scattered donor communications by giving nonprofits, churches, and small fundraising teams embedded forms, recurring giving, automatic receipts, and centralized reporting. Development staff, administrators, and volunteer-led organizations benefit most by reducing paperwork, improving donor trust, and managing campaigns faster. Answer based on 372 reviews Overview ### Which roles and teams benefit most from Donorbox? Donorbox is most used by nonprofit executives, founders, and presidents who oversee fundraising strategy and need simple donation management with clear reporting. Development teams, treasurers, and administrators use it to run campaigns, process recurring gifts, track donor activity, and support church, political, and community fundraising operations efficiently. Answer based on 625 reviews Overview ### What company size and industries is Donorbox built for? Donorbox is built primarily for small organizations, with 97% of reviewers from small businesses and 44% from nonprofit organization management. It also serves charities, schools, churches, open-source projects, and medical research groups, with reviewer presence in religious institutions at 6% and education management at 4%. Answer based on 625 reviews Features and Usability ### What are the key features of Donorbox? Donorbox includes core fundraising features like donation tracking, recurring giving, payment processing through Stripe, PayPal, and ACH, and customizable donation forms with website embeds. Differentiator features include donor management, CRM and email tools, multi-campaign fundraising, automated receipts, and integrations with accounting and nonprofit systems for reporting. Answer based on 447 reviews Integrations ### Which third-party tools and platforms does Donorbox integrate with? Donorbox integrates with over 20 third-party tools, with reviewer-confirmed connections to Stripe, PayPal, WordPress, Mailchimp, Venmo, and Salesforce.org Nonprofit Cloud. Official integrations also extend to QuickBooks, HubSpot CRM, Bloomerang, Shopify, Squarespace, and Google Analytics 360, covering payments, websites, CRM, accounting, and marketing. Answer based on 225 reviews Getting Started and Support ### How easy is it to onboard and train a team on Donorbox? Donorbox is easy to onboard for small nonprofits and nontechnical staff, with many reviewers saying setup is quick and usable out of the box. Training is available through in-person sessions, live online training, webinars, videos, and documentation. Admins exploring advanced settings, reporting, or integrations may need more time. Answer based on 79 reviews Getting Started and Support ### What customer support options does Donorbox offer, and how do users rate the experience? Donorbox offers email/help desk, FAQ/forum, a knowledge base, 24/7 live rep, and chat. Users generally describe support as fast, knowledgeable, and persistent in resolving issues, often with same-day replies. Some report slower responses at times, difficulty finding help, or wanting more direct live contact for complex problems. Answer based on 201 reviews Security ### How does Donorbox handle data security and access control? Donorbox uses secure payment processing, strong encryption, fraud prevention tools, and document review measures to protect donor information, accounts, and online donations. Reviewers also mention privacy options like anonymous giving. Some note minor access frustrations, including password reset issues, address changes requiring support, occasional donation-link problems, and cost concerns. Answer based on 58 reviews Donation management ### How well does Donorbox handle donation management? Donorbox makes online donation management simple for most nonprofits, with easy setup, recurring gifts, tracking, and website embeds. Small teams and schools often like the clear dashboard, payment options, and campaign tools, while some organizations find customization, reporting depth, and event features more limited as fundraising needs become more complex. Answer based on 447 reviews ## Who uses Donorbox? Based on Capterra reviews from the past year Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Tailored for nonprofit needs 96% positive reviews out of 81 Most users report Donorbox suits nonprofits well, offering affordability, ease, and features for small organizations. Avery H. Operations and Development Director, 2 - 10 employees. "It has allowed our small but growing nonprofit to stay organized, manage outreach, and engage with our community more effectively." High and confusing fee structure 37% negative reviews out of 102 Some reviewers find Donorbox’s fees and payment structure costly, confusing, and challenging for smaller organizations. David J. Big man, 1 employee. "All prices were listed in USD despite the fackt that i was in canada making it more confusing for the event" Robust donation security features 98% positive reviews out of 51 Most reviewers indicate Donorbox provides strong security, reliable donation processing, and peace of mind for donors. Declan O. Office Manager, 2 - 10 employees. "As a nonprofit, efficiency and security are critical, and Donorbox delivers on both fronts." Effortless and fast onboarding 100% positive reviews out of 49 Most reviewers describe setup as extremely straightforward, quick, and accessible even for non-technical users. Jennifer C. Executive Director, 2 - 10 employees. "We looked at SO many different options but Donorbox won out for its ease of use on the backend and super quick setup." ## Features AI summary Based on 4,517 Nonprofit reviews Capterra data shows that buyers of nonprofit software rank the following features as their top priorities: - **Electronic Payments** (**63%** of reviewers rated this feature as critical) - **Credit Card Processing** (**65%**) - **Fundraising Management** (**49%**) Donorbox supports all three of the features reviewers rate most highly: **Electronic Payments**, **Credit Card Processing**, and **Fundraising Management**. Together, these capabilities help nonprofits collect donations online, process card payments reliably, and manage fundraising activity in one place, allowing teams to improve donor transactions, track campaigns more clearly, and support ongoing giving efforts. Electronic Payments 4.8 (220) 99.55% of 220 reviewers that rated this feature as important or highly important With this capability, you can accept secure, fast, and recurring donations online, offering donors multiple payment options and easy setup. Reviewers appreciate the seamless integration with PayPal and Stripe, the global reach, and how simple it is for both donors and admins. Credit Card Processing 4.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Accept and process credit card transactions Fundraising Management 4.7 (197) 91.88% of 197 reviewers that rated this feature as important or highly important This aspect helps you monitor one-time and recurring donations, automate receipts, and keep all fundraising data organized. Reviewers indicate it’s easy to track goals, manage donor engagement, and access fundraising information, making campaign oversight much more manageable. Member Database 4.3 (12) 50.00% of 12 reviewers that rated this feature as important or highly important Add, store and access information pertaining to members Donor Management 4.6 (278) 83.45% of 278 reviewers that rated this feature as important or highly important Donorbox offers you a centralized way to organize donor information, track giving history, and personalize communications. Reviewers appreciate the detailed records, easy thank-you messaging, and the ability to manage and engage donors efficiently with minimal effort. Campaign Management 4.6 (259) 85.33% of 259 reviewers that rated this feature as important or highly important It gives you tools to quickly set up, customize, and track fundraising campaigns, including real-time progress and multiple currencies. Users think campaign setup is straightforward, tracking is clear, and managing multiple or specialized campaigns is flexible and simple. Donorbox 56 features ### All Features - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Accounting Integration: Integrate with a third-party accounting system - ACH Payment Processing: Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH) - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Campaign Analytics: Track and interpret campaign performance metrics - Campaign Management: It gives you tools to quickly set up, customize, and track fundraising campaigns, including real-time progress and multiple currencies. Users think campaign setup is straightforward, tracking is clear, and managing multiple or specialized campaigns is flexible and simple. - Campaign Planning: Plan and strategize marketing campaigns - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - Contribution Tracking: View donor contribution history, track how much money have been raised over time and measure progress - Credit Card Processing: Accept and process credit card transactions - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Import/Export: Import and export data to and from software applications - Donation Tracking: Track and view detailed financial donation history made by contacts and members - Donor Management: Donorbox offers you a centralized way to organize donor information, track giving history, and personalize communications. Reviewers appreciate the detailed records, easy thank-you messaging, and the ability to manage and engage donors efficiently with minimal effort. - Electronic Payments: With this capability, you can accept secure, fast, and recurring donations online, offering donors multiple payment options and easy setup. Reviewers appreciate the seamless integration with PayPal and Stripe, the global reach, and how simple it is for both donors and admins. - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Marketing: Create and send email blasts/campaigns - Email Reminders: Reminders sent via email - Event Management: Schedule and manage the logistics of activities and other gatherings - Event Scheduling: Plan an event's time and location - Event Ticketing: Manage tickets for specific events - For Nonprofits: Software specialized for non-profit organizations - Forms Management: Store, manage and track all forms in a centralized location - Fundraising Management: This aspect helps you monitor one-time and recurring donations, automate receipts, and keep all fundraising data organized. Reviewers indicate it’s easy to track goals, manage donor engagement, and access fundraising information, making campaign oversight much more manageable. - Gift Matching Management: Ability to match gifts through the system - Goal Setting/Tracking: Establish measurable goals and objectives and track their progress over a specific period of time - Grant Management: Monitor application statuses, proposals and award funds - Member Database: Add, store and access information pertaining to members - Membership Management: Database of members to track personal information of individuals and families - Mobile Access: Access software remotely via mobile devices - Mobile Giving: Ability to make a donation from a mobile device/app - Online Forms: Create new forms and/or use ready-made online form templates - Online Giving: Outlet for members and visitors to submit donations electronically - Payment Processing: You benefit from secure, reliable payment processing with options like PayPal, Stripe, and Apple Pay. Some reviewers find integration and transaction speed excellent, and appreciate global currency support, though a few mention processing fees could be lower for nonprofits. - Pledge Management: Track commitments to donate in the future - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Reporting: Active reporting of data and metrics - Receipt Management: Upload, track, and submit receipts in a central database - Recurring Giving: Manage and track recurring gifts - Recurring/Subscription Billing: Automated process of charging customers at regular intervals for repeated access or use of a product or service - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Volunteer Management: Manage volunteer information and direct volunteer resources - Website Integration: Seamlessly integrates with 3rd party websites - Website Management: Built-in website builder or integration with third-party site --- Get Advice We can help you find the software with the features you need. Features 4.6 (625) 4.6 Based on 625 reviews ## Pricing Value for money 4.6 (589) Free Trial Free Version Basic $0.00 Pro $150.00 Usage Based,Per Month Value for money 4.6 (589) 4.6 Based on 589 reviews ## Integrations [ PayPal](https://www.capterra.com/p/207944/PayPal/)[ Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[ Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[ WordPress](https://www.capterra.com/p/131687/WordPress/)[ Wix](https://www.capterra.com/p/169007/Wix/)[ Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[ Shopify](https://www.capterra.com/p/83891/Shopify/)[ FreshBooks](https://www.capterra.com/p/142390/FreshBooks/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (573) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (573) 4.7 Based on 573 reviews ## User reviews Overall rating 4.8 Based on 625 reviews Filter by rating 5(520) 4(86) 3(18) 2(1) 1(0) Mentioned topic Sorted by most recent DB Derek B. President Non-Profit Organization Management ### "Decent platform " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 3/10 April 11, 2026 Good easy to navigate self-explanatory customizable I enjoyed working with it while we were working with it Pros Easy to use for both customers and client. well laid out, established, nice appearance well designed Cons Fees are not as high as some companies, but are still higher than others. I recently switched to a different platform that didn’t charge fees to nonprofits to make below a certain amount. Alternatives considered [Glass Register](https://www.capterra.com/p/10028198/Glass-Register/) Reasons for choosing Donorbox Donor boxes as well now and well established Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. NC Noelle C. Executive Director Education Management ### "Not for the little guy " 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 1/10 February 8, 2026 It was decent. Wish it was geared toward new nonprofits more. Wish they made it simple to get a lending source that didn’t include using your social. It’s a nonprofit. Why should anyone have to put their personal info out there Pros Easy to use. The platform is simple enough. Not confusing. It was ok. Nothing special. Nothing fantastic. It was good . Cons It’s expensive. Most nonprofits have no money. People think donations are flowing for all. A lot of us don’t have it. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MO Mohamed O. Communications Officer Religious Institutions ### "Solid, user-friendly fundraising platform for nonprofits" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 14, 2025 Overall, Donorbox has been a very reliable and efficient fundraising tool for us. It allowed us to launch digital donation campaigns quickly and professionally, with minimal technical overhead. Donors find the process smooth, and from an administrative perspective it saves a lot of time. Pros Donorbox is very easy to set up and integrate with an existing website. The donation forms are clean, modern, and intuitive for donors. Recurring donations, campaign tracking, and donor management work well out of the box. I also appreciate the Stripe and PayPal integrations. Overall, it delivers exactly what we needed without unnecessary complexity Cons Some advanced features are limited unless you move to higher tiers. Reporting is solid but could be more flexible for advanced analysis. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. LE Lily E. Administrative Assistant Education Management ### "Super helpful tool! But I'm a data nerd." 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 October 1, 2025 Pros The website forms are easy to set up and I like that I can add people to my team so everyone is on the same page. Cons I wish there were easier ways to link or tag donors, so I could see who's giving on a household, church, or community level rather than just individuals. Alternatives considered [Stripe](https://www.capterra.com/p/123889/Stripe/) [Givebutter](https://www.capterra.com/p/172048/Givebutter/) Reasons for choosing Donorbox lowest rates/fees for the capabilities and features Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. YH Yoshi H. Executive director Non-Profit Organization Management ### "all good for starters" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 1.0 1.0 Customer Service 3.0 3.0 Likelihood to Recommend 0/10 September 26, 2025 Pros The platform is easy to use for beginning non-profits. It doesn't require much and has a quick learning curve. Cons lack of functionality for the more experienced non profits out there looking to capture more in the fundraising arena Alternatives considered [Neon CRM](https://www.capterra.com/p/102088/NeonCRM/) Reasons for choosing Donorbox I didn't. My choice was neon one as the superior platform. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MB Mary B. Administrator Religious Institutions ### "Donorbox is Great!" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 24, 2025 Support has been good as I have learned to use the platform. Donors like the ease of using it. A good addition to our non-profit. Pros I like the ease of report development and donor tracking. It is helpful on a monthly basis as I record donations. Cons I do not have any dislikes of donorbox. Stripe is somewhat difficult for me to discern with donations received at the end of the month that are not actually deposited until the next month. Switched from [Vanco Faith](https://www.capterra.com/p/183546/Vanco-Platform/) The ease for the donor was better with donorbox, more intuitive for the donor. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. FR Fiorella R. President Non-Profit Organization Management ### "Fiorella's experience" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 September 24, 2025 Is easy to use and bring security to donadors, but once I sent the links and the donator couldn't make her donation Pros Security is the most important Website forms makes so easy to work Donation tracking always let me know how is going Cons Value for money, but its just because Im in Peru and is expensive get the money Consumer support is ok, but is not wow Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. DG Dr. Gena Yuvette D. Founder Non-Profit Organization Management ### "Easy to use" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 2.0 2.0 Likelihood to Recommend 8/10 September 23, 2025 I like Donorbox. I feel it is very reliable. There is nothing else to say about this platform. It is reliable. Pros It appears to be a no-frills and straightforward platform. There is nothing else to say about this platform. Cons I wish it were more user-friendly and had a little more style to it. It is very plain. There is nothing more to say about this platform. Alternatives considered [Givebutter](https://www.capterra.com/p/172048/Givebutter/) Reasons for choosing Donorbox We were already using Donorbox and decided to stay with it. But, I really LOVED Givebutter. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. JC Jessi C. Operations Non-Profit Organization Management ### "Great product!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 September 22, 2025 We have had a wonderful experience with Donorbox. Its easy to use and links easily for online giving. Pros The ease of use- easy to link to our website and track users. I love that we are able to collect the information we need. Cons The percentage taken out of each donation is beginning to be a little high. We are a very small non profit and every dollar counts! Alternatives considered [Zeffy](https://www.capterra.com/p/220131/Zeffy/) Reasons for choosing Donorbox It was highly recommended by others so decided we'd go with it! Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. SA Samantha A. Finance Non-Profit Organization Management ### "Donorbox for Nonprofit" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 22, 2025 Donorbox has worked great for our small nonprofit, making it easy to collect donations, track donor history, and integrate with our CRM to streamline reporting and stewardship. Pros The donation tracking and seamless integration with our CRM makes reporting and donor management simple and efficient, saving staff significant time. Cons I honestly don’t have any major dislikes about Donorbox — it’s been reliable and easy to use for our team and donors. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. [View all Reviews](https://www.capterra.com/p/156860/Donorbox/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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