--- title: "Cincopa Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Cincopa Software - reviews, pricing plans, popular comparisons to other Knowledge Base products and more." source_url: "https://www.capterra.com/p/156869/Cincopa/" page_type: "product" language: "en" --- # Cincopa Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Cincopa ## What is Cincopa? Turn video and documents into structured, searchable knowledge. Launch structured video knowledge for customers, employees, partners, and public audiences, so people can browse, search, and ask with AI where they already work. Teams use Cincopa to organize videos and documents into structured knowledge environments for training, product education, support, and internal operations. Instead of browsing content, users can ask questions, get answers, and jump to the exact moment that shows the solution. Unlike traditional video platforms or generic AI tools, Cincopa combines structured video libraries with AI-powered retrieval, so users can read the answer and see the fix. By turning video into a searchable, interactive, and continuously improving knowledge system, Cincopa helps organizations reduce repetitive support questions, scale training, and make operational knowledge easier to access and use. ## What is Cincopa used for? [Video Management](https://www.capterra.com/video-management-software/)[Digital Asset Management](https://www.capterra.com/digital-asset-management-software/)[Video Hosting](https://www.capterra.com/video-hosting-software/) Top alternative Featured Overall rating Based on 61 user reviews Reviews sentiment Positive 93% Neutral 2% Negative 5% Starting price $90 Flat Rate, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Cincopa?[Manage this product listing](https://www.g2.com/products/cincopa/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Cincopa 4.6 (61) VS. [4.6 (294)](https://www.capterra.com/p/143730/Kontainer/reviews/) Starting Price $90 Flat Rate, Per Month Starting Price $430 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (61) Ease Of Use 4.6 (13,436) Value For Money 4.5 (55) Value For Money 4.4 (10,215) Customer Service 4.5 (56) Customer Service 4.6 (8,401) ## Cincopa alternatives [4.6 (2,244)](https://www.capterra.com/p/146652/Airtable/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Canva](https://www.capterra.com/p/168956/Canva/) [4.7 (13,448)](https://www.capterra.com/p/168956/Canva/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/168956/Canva/) Highest Rated [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/) [4.7 (17,707)](https://www.capterra.com/p/247901/Google-Workspace/reviews/) Starting price $7.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/247901/Google-Workspace/) [OneDrive](https://www.capterra.com/p/161304/OneDrive/) [4.5 (12,870)](https://www.capterra.com/p/161304/OneDrive/reviews/) Starting price $1.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/161304/OneDrive/) [View all alternatives](https://www.capterra.com/p/156869/Cincopa/alternatives/) ## FAQs about Cincopa Overview ### What problems does Cincopa solve? Cincopa solves the hassle of hosting and embedding videos, audio, images, and galleries without coding, while fixing outdated website media tools, broken sliders, and limited design flexibility. Marketing teams, web developers, educators, and small businesses use it to publish multimedia faster, update content centrally, and improve site engagement across devices. Answer based on 47 reviews Overview ### Which roles and teams benefit most from Cincopa? Cincopa is most used by creative teams, business owners, and leadership roles that manage digital media and web content. Designers, filmmakers, and communications staff use it to showcase videos and galleries, while founders, directors, and operations leaders rely on it to organize assets, publish content, and support brand presentation. Answer based on 61 reviews Overview ### What company size and industries is Cincopa built for? Cincopa serves content-led, training, support, and enterprise organizations, but 88% of reviewers are small businesses, with Retail leading at 9%. It also sees use in Computer Software and E-Learning, each at 7%, while midsize firms represent 10% and enterprises 2%, often for digital asset management. Answer based on 61 reviews Features and Usability ### What are the key features of Cincopa? Cincopa includes core media hosting features like video hosting, video management, and multimedia support for images, audio, and podcasts. Reviewers also highlight website embeds, gallery creation, website sliders, and customizable media players. Differentiating features include CMS integration, API access, analytics, and branded portals for publishing content across websites. Answer based on 33 reviews Pricing ### How much does it cost and what fees or limitations are included? Cincopa starts at $90/month for the Starter plan, with Growth at 349/month and Custom Enterprise pricing by quote. Reviewers describe the cost as affordable for customization and hosting flexibility, but note free and trial limits on views, traffic, and media capacity, and some found higher tiers expensive or restrictive. Answer based on 27 reviews Integrations ### Which third-party tools and platforms does Cincopa integrate with? Cincopa integrates with 4 third-party tools and platforms: HubSpot CRM, HubSpot Content Hub, Slack, and Zoomaworks. These catalog integrations connect Cincopa to CRM, content management, collaboration, and meeting workflows. Answer based on 6 reviews Getting Started and Support ### What training and onboarding options does Cincopa offer? Cincopa provides in person training, live online sessions, webinars, and documentation to help teams get started. In person and live online formats support guided instruction, webinars offer group learning sessions, and documentation gives written reference material for self-paced review and feature lookup. Answer based on 1 reviews Getting Started and Support ### What customer support options does Cincopa offer, and how do users rate the experience? Cincopa offers chat support. Users often describe the team as quick, helpful, and willing to work through bugs and technical issues until they are resolved. Support is frequently seen as responsive and professional, though a few users mention slower follow-up at times and occasional difficulty resolving billing-related problems. Answer based on 16 reviews Gallery creation ### How easy is it to create galleries with Cincopa? Cincopa makes gallery creation quick for photos, videos, and mixed media, with many templates, layouts, and embed options. Marketing teams, small businesses, and design-focused users often like the easy setup and responsive displays, though some mention a learning curve, template filtering limits, and occasional editing or media compatibility confusion. Answer based on 19 reviews ## Features AI summary Based on 1,383 Knowledge Base reviews Capterra reviewers highlight these as the features buyers value most when choosing video management software: - **Video Streaming** (**58%** of reviewers rated this feature as critical) - **Content Management** (**45%**) - **Access Controls/Permissions** (**44%**) Cincopa supports **Video Streaming** and **Access Controls/Permissions**, giving teams the tools to deliver video content reliably while managing who can view or share assets. However, it does not include **Content Management**. Instead, it offers **Customizable Branding** (**40%**) and **Privacy Options** (**39%**), which can help businesses present videos with a consistent brand experience and set tighter viewing restrictions for different audiences, helping teams share content securely and maintain better control over distribution. Video Streaming 4.7 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Allows users to view videos without downloading media files Customizable Branding 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Add customized logos and colors to align with company branding Privacy Options 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Allows users to secure content and data for any use. Reporting/Analytics 4.3 (4) 75.00% of 4 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Bulk Uploading 5.0 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Upload multiple documents at once Closed Captions 5.0 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Process of displaying text on a television, video screen, or other visual display Cincopa 20 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - API: Application programming interface that allows for integration with other systems/databases - Asset Categorization: Organize assets into folders and subfolders or tag assets based on a custom file hierarchy - Asset Library: Storage, organization, sharing with tagging/metadata - Asset Sharing: Share access to files and assets with individuals - Brand Overlay: Branding videos with company logo - Bulk Uploading: Upload multiple documents at once - Closed Captions: Process of displaying text on a television, video screen, or other visual display - CMS Integration: Integration with content management software - Customizable Branding: Add customized logos and colors to align with company branding - Live Streaming: Live stream to multiple devices simultaneously - Metadata Management: Collect and maintain structured information that describes data or content - Mobile App: Access the system via a mobile application - Multimedia Support: Supports various file formats - Privacy Options: Allows users to secure content and data for any use. - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Social Sharing: Allows businesses to share their videos on social media. - Video Management: Store and manage online video content - Video Streaming: Allows users to view videos without downloading media files --- Get Advice We can help you find the software with the features you need. Features 4.6 (61) 4.6 Based on 61 reviews ## Pricing Value for money 4.5 (55) [View pricing plan details](https://www.capterra.com/p/156869/Cincopa/pricing/) Starter $90.00 Flat Rate,Per Month It includes: - Turn videos into a structured knowledge environment (Galleries, Pages, and Tube) - 200 videos included - 500 additional assets (images, documents, audio) - 50 Galleries for organizing content - 2 Pages for building knowledge experiences - 1 Tube (portal-style video hub) - 50 Tube members - 3 admin seats - VideoGPT (ask questions across your video library and jump to answers) - Analytics and VideoGPT analytics - Integrations included - Built-in encryption and secure delivery - Automated transcripts and captions - AI-powered video features - 2TB monthly content delivery included Growth $349.00 Flat Rate,Per Month It includes: - 600 videos included - 1500 additional assets (images, documents, audio) - 150 Galleries for organizing content - 6 Pages - 3 Tubes (portal-style video hubs) - 150 Tube members - 10 admin seats - VideoGPT (ask questions across your video library and jump to answers) - Analytics and VideoGPT analytic - Integrations included - Built-in encryption and secure delivery - Automated transcripts and captions - AI-powered video features - 2TB monthly content delivery included Custom Enterprise Contact Us It includes: - Custom limits across videos, assets, Pages, Tube, members, admins, and delivery - Turn videos into structured knowledge environments across multiple teams - Single Sign-On (SSO) - Advanced governance and security controls - Custom integrations - Dedicated onboarding and account support - Multi-account structure for teams and departments Value for money 4.5 (55) 4.5 Based on 55 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ HubSpot Content Hub](https://www.capterra.com/p/201318/HubSpot-CMS/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (56) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (56) 4.5 Based on 56 reviews ## User reviews Overall rating 4.6 Based on 61 reviews Filter by rating 5(49) 4(8) 3(1) 2(0) 1(3) Mentioned topic Sorted by most recent EJ Erik J. Founder Broadcast Media ### "Customizable, Cost-Effective Media Hosting Solution" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 25, 2025 The platform is a really good balance of cost and quality. It may not be the slickest solution for video hosting but it possibly the most versatile and customizable. It also allows you to upload non-video media to host which for my business was necessary. Overall it's a great tool with a great team behind it! Pros I use the Cincotube features in Cincopa and I really like how customizable that part of the platform is. The other media hosting platforms I initially looked at didn't allow me to upload the types of non-video content I needed. Additionally I love how the Cincotubes allow me to edit with CSS. This is very valuable to me. Overall the combination of simplicity, cost, and customization is why I initially chose and continue to rely on Cincopa for my business. Cons I have found several bugs and strange glitches during my time using Cincopa but the support team is great and always quick to help me out. I even met the \[sensitive content hidden\] on a video call one time while trying to figure out a bug. That was great! I can't think of a time where I've run into a problem that the support and development team wasn't able to quickly help me with. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Yair S. Senior Project Manager Education Management ### "Great product, support, and value!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 25, 2024 Excellent Video Hosting Solution with Great Integration Options I had an excellent experience with Cincopa, particularly enjoying their video hosting service. The Gallery Embed feature was highly valuable, allowing me to showcase my videos seamlessly. I appreciated the seamless integration with platforms like Zoom and CMS, adding to the platform's versatility. The features, products, and performance of Cincopa undoubtedly justify the cost, making it a valuable investment. Overall, Cincopa is a top-notch solution for hosting and managing rich media content Pros Great product, support, and value! All of these. Cons N/A - I really like the product and can't think of any minuses. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BV Betsy V. Director of Innovation and ICT Education Management ### "Cincopa has been a tremendous asset to our organization" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 17, 2024 Overall, it's a beautiful product that allows us to target prospects globally without having to use a VPN which is necessary with many other competitors. Pros Cincopa has been a tremendous asset to our organization, with its ability to post a variety of content to our website and standalone galleries for various corporate needs. From a marketing standpoint, but also for creating content for professional development for staff members to view, there is an excellent number of options that Cincopa offers. Since our websites are WordPress, we can use the WordPress Plug-in to share and customize the content delivered to our audiences. The email and campaign editor also allows us to share content with our audience and prospective families in a seamless manner. Being in education, the ability to also link with Podcast iTunes is something that our Arts and Design Department can use when showcasing arts and music content created by the students. This website has been a great addition to our marketing and admissions team. Cons I haven't had any issues so far with Cincopa and all those issues have been fixed or addressed by their team. Alternatives considered [Vimeo](https://www.capterra.com/p/122348/Vimeo-Pro/) [YouTube](https://www.capterra.com/p/237905/YouTube/) Reasons for choosing Cincopa Being in China, we needed a flexible web hosting service that would allow prospects globally to access without the need of a VPN. Any service related to google or facebook is blocked here in China, and many of China's hosting services are blocked in other areas of the world. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GW Georgina W. Business Owner Arts and Crafts ### "Cincopa Is Excellent!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 8, 2023 Pros Well I must say that I searched high and low for a platform that could feature my photos, videos and more. I was pretty sure that what I had in mind didn’t exist. So when I stumbled across Cincopa, I was pleasantly surprised and delighted to see all of your features - especially your galleries and layouts!Thank you for creating Cincopa - it has helped me to fill in the bits in pieces for what I needed for my business. If you are looking for built in galleries, stunning layouts, customizable features, and even hosting events (yes you read right, you can host events on the platform!) check out Cincopa.Cincopa is the perfect solution for me - they did not disappoint!   Cons I don't see any problems with Cincopa. Maybe being able to customize fonts but again this is not something to merit a 'dislike' or 'like least.' Cincopa is wonderful! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ME Mark E. DJ Music ### "Engaged to completion" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 March 10, 2023 Pros I really appreciated that the development team took my issue and worked it all the way through. I now have a working app because of them. Cons The timeliness of completing my request took a bit of time. One email per day (typically). I more excited that the problem was fixed so I hate to say anything bad. Reasons for choosing Cincopa Cost, personalization, and copyright free Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GK Gary K. owner Construction ### "Good Product Fair Pricing" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 6/10 February 18, 2023 Good but contact (human) before billing is needed Cons no issue with the product at all...just I need t b contacted before billing Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DJ Diendere J. Social media manager Marketing and Advertising ### "Easy to use" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 December 22, 2022 Pros Cincopa is a software that I order to all developers with an ease of use with a wide variety of video and photo and fits well in the website Cons No drawbacks but more improvements and features would be welcome Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User SE Computer Software ### "いきなり有料契約にさせられました" 1.0 Overall Rating 1.0 1.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 November 23, 2022 Pros 導入は簡単だと思います。英語が分からなくともある程度直感的に操作できます。 Cons トライアルで使用させていただいていたのですが、ある日1日の一瞬だけサイトへのトラフィックがトライアルで使用可能な閾値を超えたことがありました。それだけの理由で、サイトがいきなり閉鎖させられ、有料プランへの変更を余儀なくされました。その後、トラフィックは通常通り（数mb）に収まりましたので、トライアルプランに戻してほしいとサポートに何度も伝えたのですが、「サブスクリプションをキャンセルするだけでトライアルに戻せるし、ユーザーアカウントは継続する」と説明を受けたにも関わらず、サブスクリプションのキャンセル後にユーザーアカウントごと消されてしまいました。非常に不誠実だと思います。 Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor March 30, 2023 Hi, Thank you for your Pros about the Cincopa Platform. We are doing our best to make the platform easy to use and to help our clients to gain more from digital assets. We are not deleting accounts unless we notify the clients and give them 30 days before the deletion of the content. The Trial account is for you to try the platform and if you are going live with that. For those who are not sure, the Trial account converts automatically into Free and can hold only a few assets, but it is still a valid account, so I don't see any reason your account was canceled. We will be delighted to help you if you want to test the account again. Thank you for your business. EO Eyup O. Industrial Engineer Financial Services ### "Cincopa EO" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 April 22, 2022 Pros One of the best software for videos by far. I can use it on many sites. The support team is also very helpful and understanding Cons There isn't a single feature that I don't like. Only sometimes there are delays. Other than that, I can say that it is a very useful software. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RA Robert A. Director Graphic Design ### "Poor Business Ethics - Unlimited really means very limited." 1.0 Overall Rating 1.0 1.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 November 22, 2021 They will say they provide unlimited images but they do not. It is on their website in black and white. I would say a fair usage policy would be nearer 100,000 images or 1,000,000 images but it is 3,000. This is a bad company Pros It is an excellent software that enables you to add galleries to websites easily. Cons I have used these guys since November 2016 and always paid the bills on time. Back in October 2018 I upgraded the plan to Corporate. Now on their website when you compare plans The Corporate Plan includes Images - Unlimited (The maximum number of image files you can store on your account at a given time.) So when I received a bill for $885.68 for being over my image limit you can imagine I was not pleased. So I checked my account and indeed I am using Image: 9268/unlimited which to me is fine however they say it violates their fair usage policy which is 3000 images and to me that is not unlimited. Furthermore this is not stated anywhere on their website. Their system is excellent however their business ethics leave a lot to be desired. You will be held to ransom as you will have invested a lot of time on their system. Now they are charging me an additional $924 a year so that I can have up to 15,000 images yet it still states unlimited and that is on top of $1416 I would think twice about using this company as they cannot be trusted. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor March 30, 2023 Thank you, Robert, for being a loyal customer for the last six years and growing your business and usage with us. I saw that you were able to talk with our sales and sort out the confusion. We're looking forward to continuing our relationship for many years to come! [View all Reviews](https://www.capterra.com/p/156869/Cincopa/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Canva vs Cincopa](https://www.capterra.com/compare/156869-168956/Cincopa-vs-Canva)