# Ecanvasser Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Ecanvasser the right Membership Management solution for you? Explore 93 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/156872/Ecanvasser/reviews --- Ecanvasser 4 (93) [View alternatives](https://www.capterra.com/p/156872/Ecanvasser/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Ecanvasser Ease of use 3.7 Customer Service 4.2 ## Pros and Cons in Reviews CS Cody S DirectorPublic Policy, 11 - 50 employeesUsed the software for: 6-12 months. “So easy, so comprehensive.“ June 8, 2021 CS Cody S DirectorPublic Policy, 11 - 50 employeesUsed the software for: 6-12 months. “Don’t waste your time scheduling a million hour long demos with the competitors. If they’re not showing you there stuff from the start, you already know theirs an issue.“ June 8, 2021 RL Robert L ConsultantPolitical Organization, 2 - 10 employeesUsed the software for: More than 2 years. “My database and app functionality went down on a weekend before election day once.“ May 27, 2021 RL Robert L ConsultantPolitical Organization, 2 - 10 employeesUsed the software for: More than 2 years. “The customer support is also horrible.“ May 27, 2021 JP JONAS P candidatePolitical Organization, 2 - 10 employeesUsed the software for: I used a free trial. “very unintuitive“ June 4, 2021 ## Showing most helpful reviews Showing 1-25 of 93 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Carl W. Business Owner Used the software for: 6-12 months ### "eCanvasser is an excellent tool for canvassing homes for political campaigns. " July 10, 2018 4.0 The greatest benefit is the ability to assign as many canvassers as we like, without additional licenses. Operationally, our teams have been able to move a lot quicker in canvassing voting districts. We also like the custom fields, allowing us to use this as our primary data source. Pros eCanvasser is focused on canvassing homes, instead of trying to be a be all end all of campaign operations. It is fairly easy to use. Hands down, customer service is outstanding. They respond quickly via email, and it is easy to talk to a live person. I like the control I have with the data, and unlimited custom fields I can create. The other big pro is their license model. I can assign as many volunteer canvassers as I want without an additional charge. All other services I found charge a license per user. This gives a budget tight campaign a lot of flexibility in using volunteers. Cons The data model needs some maturing. When creating groups, you have to select voters to put in that group. That's no biggy. But if you append the master database, the changes to a voters record do not aggregate to the record you placed within your groups. The Canvass Types are static. I would like to be able to create additional types, and select my own color. Canvassers also have to drill down too much to get to data they need at the door. Their are a few areas where it could be more intuitive. However, these are easily overcome with additional training. Overall, the product is great. We will continue using the product, and ensure our needs are input to developers for future enhancements. Review Source Response from Ecanvasser July 31, 2018 Hi and thanks for the feedback. We are currently addressing custom canvass statuses to give you more flexibility. As regards appending the master database and how this affects groups we are looking to develop Dynamic Groups also in the medium term. EM Elijah M. Candidate Political Organization Used the software for: Less than 6 months ### "E-canvasser has been gold." February 4, 2020 5.0 My experience with e-canvasser so far has been gold. I haven't had any issues using the software, the apps, or other administrative features. It has been incredibly useful in the field too. Pros The software is extremely accessible and easy to use. I really admire the quickness of data syncing from cell phones and tablets. Cons I don't have any cons, but would enjoy a phone-banking software included with the canvassing service too. Alternatives considered [Trail Blazer Non-Profit Manager](https://www.capterra.com/p/101648/Trail-Blazer/)[NGP VAN](https://www.capterra.com/p/148396/NGP-VAN/) Reason for choosing Ecanvasser It appeared at the time that I would be getting more bang for my buck. It was cost effective and easier to use than the other services I had tried via demo. Review Source LH Liuan H. Volunteer Political Organization Used the software for: I used a free trial ### "Poor customer service" November 8, 2024 1.0 I would not recommend. Based on my initial experience, they don't treat their customers well. Pros Nothing. I did a free trial and was considering it but the experience of being charged and not being able to get a refund as I was still considering put a bad taste in my mouth about the company and how they treat their customers. Cons I signed up for a free trial, saw on my account that I had until 4 pm 7 days later, they charged me at around 12 pm that day, they would not offer me a refund and also closed my account immediately when I cancelled as I was trying to get at least a prorated refund. Review Source VR Verified Reviewer Office Temporary Political Organization Used the software for: 6-12 months ### "Incredibly useful and easy to use software" February 15, 2019 4.0 I am a huge fan of ecanvasser/walk. It is so easy to choose which house you're at and which person you're speaking with. The questions/surveys are easy to set up on the desktop dashboard and even easier to answer when at the doors on the app. The amount of time you save from not having to enter in data from paper sheets has been a God send. As well, it's very handy that the app updates in real time. So if someone is joining your team while out and about they can see which doors you've hit and which are left to be done. There had been some hickups while using the app and some bugs we've found. But the dev team has been so helpful and responsive it hasn't negatively impacted our work. I highly recommend ecanvasser. Pros The the I like most about ecanvasser is its ease of use. It's incredibly intuitive and easy to learn. Both from an admin side, where you're setting things up from the desktop dashboard, and in practice at the doors side where it's super easy to enter accurate data. Cons The one thing I don't like about the app is editing contact information for individuals at the doors. When in the android app it's difficult to find at first. Once you do find it, it can be incredibly frustrating to enter into the data. I also dislike that you have to press the confirm/check mark button to save any data you've entered into any field. If you aren't aware of that when you first get started it is very easy to think you're collecting data but layer find out none of it was saved. Review Source VR Verified Reviewer Chairman of Committee Political Organization Used the software for: 1-2 years ### "A Software that is almost there" September 18, 2018 4.0 Ecanvasser has met most of my campaign needs. Pros The maps are good. The ease of access to features is good. Switching between campaigns is easy. Cons The clustering of houses into blocks is very frustrating. It seems that when I first started using Ecanvasser over a year ago that each house showed up separately on the map. Now, however, they are bunched together and in a very random order. Sometimes, the first house on the street shows up on the map very far past other houses on the map, because one might be odd and the other even. The biggest problem of all is that sometimes (often), one must enlarge the screen massively in order to uncover "hidden" blocks of houses. If Ecanvasser could undo these problems, which I do not recall from my campaign in fall 2017, I would really like it. Review Source Dana P. Owner Marketing and Advertising Used the software for: 6-12 months ### "Don't Campiagn Without it!" September 21, 2018 5.0 Easy to use, if I could not figure out something their tech dept was a real help Pros I used this software and used list printed from Republican headquarters WHAT A TIME SAVER this software is. I went door to door for another campaign after losing in the primary. The other campaign did not use Ecanvasser Took me 3-4 times as long to cover the same area as it would have using Eanvasser! Cons A bit of a learning curve noth too difficult Review Source Michael M. Director of Policy Used the software for: 1-2 years ### "A good solid program that gets the job done, without the unnecessary flash." February 26, 2018 4.0 Pros The software is easy to use after the initial set-up. You get your campaign up and running and you have very little issue getting your canvassers out and hitting the maximum amount of doors. Cons It is sometimes difficult to get help if you are not in the same time zone as the ECaanvasser, because they are located in Ireland. What are business hours on the west coast of the United States are not anywhere close to the hours in Ireland. Review Source Joshua S. Community Organizer Used the software for: Less than 6 months ### "Great use for canvassing" July 10, 2018 5.0 Full on canavassing software with it easier to use the. Minivan Pros The ease to set it up and add the data, the script and my team and get them set up and going in the app is amazing, Cons They don't have a service (yet) for their own voter data. Nation builder just did and that would be a great service for them to off themselves and not having to do a third party, a one stop shop Review Source Response from Ecanvasser July 31, 2018 Hi and thanks for the feedback. We are looking into data provision and hope to have something set up for the next campaign cycle. Alison P. Resolution Specialist Insurance Used the software for: 1-2 years ### "Great for Doorknocking!" February 16, 2019 5.0 Worked with eCanvasser on a municipal political campaign Pros Very easy and intuitive to use while doorknocking Cons Sometimes it took too many clicks to get to the correct screen details Review Source David T. SACP Staffer Political Organization Used the software for: Less than 6 months ### "Reliable Use" February 15, 2019 5.0 It was positive overall. Price advantageous. Pros I liked how easy it was to operate the software. Cons It was difficult to me to find out how to do some of the functions. Review Source WD William D. Owner Judiciary Used the software for: Less than 6 months ### "We used Ecanvasser in a primary election and runoff election for a county wide judicial position " July 16, 2018 4.0 We were the top candidate in the primary election with 5 candidates with more than 2 votes to every 1 vote of the other 4 candidates. Pros I really liked the speed with which the system would convert individual voters to households and plot them on the map. For the most part, once I learned the time differences between Alabama and Ireland, the customer service was wonderful and the entire team was extremely helpful. In managing our door to door campaign with Ecanvasser we were able to lead a field of 5 candidates in the primary with 39% of the vote and the next closest opponent only getting 19%. The runoff election is tomorrow and we are anticipating a convincing victory due in large part to utilizing Ecanvasser. Cons The self help features could be more user friendly and there are still a few bugs where I could not get the system to do what I needed it to do. I wanted to be able to export a file of households rather than individual voters and was never able to do that unless they were part of a Group. I sometimes needed that info with different criteria (such as age, precinct #, etc). I was also never able to get the system to use the voter as the default when out canvasing and it always reverted back to anonymous canvassing even though I had checked all the right preference boxes. I simply resolved this issue as best I could with training of the canvassers to be sure to select the voter manually. Review Source Response from Ecanvasser July 31, 2018 Hi and thank you for your review. As regards the export functionality for Houses, this is something that we are looking to implement in the coming months. ST Sue T. Candidate Political Organization Used the software for: 6-12 months ### "Simple and effective way to track support" March 1, 2019 4.0 Simple. We're using it to identify voter support for our Candidate in our local area. The data is easy to enter right at the source and easy to pull and analyze after. Pros Simple and intuitive to learn and use. Data can be entered right at the source without handling the information twice. Even those who aren't very confident with technology find it easy to navigate. Cons Some small tech glitches when not on wifi Review Source GB Griffin B. Campaign manager Political Organization Used the software for: 6-12 months ### "An excellent product" September 6, 2019 4.0 Pros I liked the ability to doorknock and know what doors I have been to. The ability to customize the fields for questions and surveys was also an awesome tool during the 2019 provincial election. Cons I wish that I could play around more with the statistics. Review Source BH Becky H. Candidate Political Organization Used the software for: Less than 6 months ### "Great product" September 9, 2019 4.0 I am just starting out but overall I love it. Easy to set up, easy to use. Easy to export data. Pros Everything - it makes canvassing so much easier than paper lists or other software I have used in the past. Cons I can't add houses. But I'm going to reach out to customer support to ask if I can. Reason for choosing Ecanvasser I wasn't actually going to use I-360 but have used it in the past. I was going to skip software altogether but decided to give it a shot. I liked what I saw in the free trial so I purchased. Review Source RB Roland B. School Committee Candidate Political Organization Used the software for: Less than 6 months ### "Mid size town, local office political candidate." September 21, 2018 4.0 Pros The technical ability of the software and the App are very broad. For my own personal campaign, it gives me a good tracking tool that helps keep my campaign moving. The map function is great. Cons As a small town candidate with out a campaign manager and using the software, I don't have the time and expertise to really take advantage of the full functionality. Using the app is pretty energy intensive while I'm out, it will kill my battery in about 4 hours. A few tweaks to the information I'd like to have as I approach someone's door would be helpful. I just don't know how to do it. Possibly a little quicker navigation to that info would be helpful when canvassing. Review Source HI Harini I. Political Activist Political Organization Used the software for: 6-12 months ### "Twentyfirst Century Canvassing" August 30, 2019 3.0 I am routinely out on the doorsteps canvassing for my political party. Ecanvasser has made this process paperless which is a massive breakthrough. I am a big fan of ecanvasser compared to our old paper-based systems, however, the designers should modify it for the UK political market to improve its functionality. Pros The ecanvasser app dramatically reduces the administrative burden on political canvassers. It is a real delight to discard all the paper electoral roll sheets and clipboards and record the data simply and easily on our phones. The map feature allows easy location of homes which are tucked away or where streets are eccentrically numbered. Cons The product is designed for the US market and needs updating to reflect UK street layouts and electoral boundaries. It would be great if users had the ability to customise the questions and categories. Review Source ME Matthew E. Local Party Coordinator Used the software for: 6-12 months ### "Great software that is invaluable with election campaigns" July 17, 2018 4.0 Time Saving - More accurate data recording. Pros The software makes recording data on real time much easier and colates all the data from our election campaigns in one place. The customer service is amazing. Cons Whilst the new layout is more visually appealing, some of the functionality has been lost - particularly with Caseworking. Review Source Response from Ecanvasser July 31, 2018 Hi and thanks for the review. Glad you are happy with the software and keen to help you with any issue you might have in regards to Caseworking. I don't believe we have changed anything on the caseworking functionality but you may be having issues finding it in the new interface. Why not drop us a message on our support chat box and we can help you get sorted out. VR Verified Reviewer President Political Organization Used the software for: I used a free trial ### "Great canvassing app, maps need work" September 18, 2018 4.0 Politically canvassing can be difficult, this app offers many great benefits to simplifying this process. Overall a great app, with some minor errors that are simple to overcome with sound logical thought Pros Great ease of use and functionality! I appreciate the simplicity Cons The maps function does not accurately place houses in the proper location. Review Source JD John D. Canvas Lead Political Organization Used the software for: Less than 6 months ### "Walk by Ecanvasser. " September 6, 2019 3.0 Collecting campaign info for a federal election candidate in Canada. A little cumbersome and buggy but we're figuring things out and it seems to be getting better. Pros It is relatively easy to figure out, it works well if it's working well, if you know what I mean. Cons seems a bit beta. crashes regularly on my iPhone 5. reinstall is a fix but you need wifi for that. Review Source CB Cassandra B. Database Administrator Political Organization Used the software for: 6-12 months ### "Powerful Tool with Training" February 17, 2020 4.0 Pros Ecanvasser is quick to download and the process from downloading to use is very straight forward. All of the interfaces are clean and I appreciate the ability to limit information people out in the field get. The real-time updates are a plus. Cons My customer service experience hasn't been the best. I was never able to set up a formal training so I have had to learn everything on my own. I've had it for months and am only now figuring out the scope of what I can do with it. Reason for choosing Ecanvasser I chose Ecanvasser because my NationBuilder expert recommended it. Had it not been for Marco, I would not have chosen Ecanvasser. Review Source VR Verified Reviewer IT ERP Senior Business Analyst Utilities Used the software for: Less than 6 months ### "Great mobile app" September 21, 2018 5.0 Pros The app is wonderful. The houses are perfectly mapped out, which makes it easy to find the homes you are targeting. Cons Tricky to update your list. Formatting needs to be identical. Review Source AI Andeww I. Digital Strategist Marketing and Advertising Used the software for: Less than 6 months ### "Good Option for Budget Campaigns m" February 15, 2019 4.0 Overall, I was impressed at the value of the product and quick turnaround for set up. Many providers take several days to onboard—we were up and running the same day. When you’re in a bind, this can make all the difference. Likewise, customer service was great and were very easy to get in touch with Pros The platform was at a reasonable price point for lower budget campaigns and provided a suite of useful features for experienced staffers to take advantage of. More, uploading and tagging data was relatively easy in comparison to other popular services. Cons Some features, including integration with other services, proved difficult for volunteer staff to navigate. The backend requires a certain degree of experience that doesn’t match the entry level pricing. Review Source DF Dave F. Candidate Political Organization Used the software for: Less than 6 months ### "Great product for political canvassing." July 10, 2018 5.0 Paperless and automated data compilation Pros Paperless so that canvassers do not have to look awkward. automated compilation of data makes after-canvassing work simple. Cons Lack of not in any group sort choice. Lack of sort ability on people screens. But, these are VERY minor issues. Review Source WO William O. Candidate Government Administration Used the software for: Less than 6 months ### "Ecanvasser" February 6, 2020 4.0 It has been good. Used by multiple teams simultaneously and clearly indicated where the teams had been. Pros The ability to search for addresses by street. Cons Does not always populate the addresses that have been reached. Reason for choosing Ecanvasser Better features Review Source TD Tobias D. Project manager Non-Profit Organization Management Used the software for: Less than 6 months ### "Easy to get started" September 22, 2018 4.0 Pros It's easy to get started and easy to start using the software. For example the map mode of canvassing makes it real easy to get started with no prior training if a campaign manager has done all the pre-canvassing work needed. Cons It's hard to make a proper analysis based on ad-hoc teams in the field. Teams, groups and other ways to view the collected data on the fly is a must. Having to sift through information in Excel is not the most user-friendly way to try to analyze. Review Source Similar Products Featured ## Related categories [Political Campaign](https://www.capterra.com/political-campaign-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.