# Page 2 | Ecanvasser Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is Ecanvasser the right Membership Management solution for you? Explore 93 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/156872/Ecanvasser/reviews

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Ecanvasser

4 (93)

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Last updated March 13th, 2026

# Page 2 - Reviews of Ecanvasser

## Showing most helpful reviews

Showing 26-50 of 93 Reviews

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Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

RL

Robert L.  
Consultant  
Political Organization  
Used the software for: 2+ years

### "Key functionalities for campaigns are missing"

May 27, 2021

3.0

I only use ECanvasser because of the data modeling that comes with more expensive services like i360, Voter Gravity, etc. However, I know a number of consultants that absolutely hate ECanvasser, too, and just feel stuck with it. I haven't found a suitable replacement yet, but when I do, I'll never use ECanvasser again unless significant changes are made.

Pros

It's web-based, and the the app is fairly useful for canvassers in the field. The thing I like the most is that it sells the service of data storage and manipulation; it does not sell me datasets that are being statistically modeled by people I don't know.

Cons

The thing I absolutely, completely, utterly hate is data appending and voter matching. Nearly every other software I've used allows me to append data to voter records matching through VoterIDs, which are unique identifiers for voters and suitable for purposes of appending. It adds hours to data matching and outputs, especially for GOTV purposes. It's just simply ridiculous that cannot be done. I've asked, and the question has just been blown off. The customer support is also horrible. My database and app functionality went down on a weekend before election day once. It took me two days to hear back from someone because of the "weekend." They're selling political software, but it's more like they could care less about the value that political software provides to political campaigns. They approach customer service like software engineers, and it's horrible.

Reason for choosing Ecanvasser

There weren't real alternatives for what I need for my clients. I need data storage, collection, and outputs.

Review Source

CS

Cody S.  
Director  
Public Policy  
Used the software for: 6-12 months

### "Simple, transparent and easily has more features then the competition"

June 8, 2021

5.0

10/10. Buy it. Don’t waste your time scheduling a million hour long demos with the competitors. If they’re not showing you there stuff from the start, you already know theirs an issue.

Pros

So easy, so comprehensive. No frills and very to the point with data management and what you get with your purchase. Customer service is top notch. Data management is incredibly simple. Nothing takes very long.

Cons

It could be simpler to select multiple people’s answers from a shared household. But it still works well.

Reason for choosing Ecanvasser

Transparency, simplicity, ease of use

Review Source

VR

Verified Reviewer  
Test Systems Engineer  
  
Used the software for: 1-2 years

### "Ecanvasser has been an incredibly useful tool for running campaigns effectively and efficiently."

July 16, 2018

5.0

Pros

Ecanvasser gives you powerful visuals of your voter universe, always ensuring that at any moment, you know exactly how you are doing and how much work you have left to do. Planning campaigns has never been easy because Ecanvasser puts all of the data points you need right at your fingertips.

Cons

I wish there was a better way of keeping campaign information cycle to cycle and some more useful export options. Information from previously completed campaigns can be extremely valuable and could be better incorporated into the software.

Review Source

Response from Ecanvasser

July 31, 2018

Hi and thank you for your feedback. In terms of holding information from election cycle to election cycle, we can facilitate holding information from former campaigns and we are also implementing advanced re-canvassing functionality by Q3 2018 that will greatly assist in this.

AT

Angela T.  
Campaign Manager  
Political Organization  
Used the software for: 6-12 months

### "Troublesome at best"

October 1, 2019

2.0

Frustrating

Pros

If it were working properly, I like the fact that it's a paperless option for canvassing.

Cons

The app is slow, crashes (to the point where we've had multiple canvassers give up mid shift), the map shows houses in different areas of the street, often causing people to have to backtrack, you cannot filter results by "notes" so the ONLY way to find notes input is to click on each name one by one (no one has time to do this), there is no way to cut turf and assign it through the app, when you try to print a paper list, there is no way to filter by "uncanvassed" or otherwise, and then the paper list asks for age and job, instead of the important results such as issues, email, requests window sign, volunteer, etc. When asking ecanvasser for help, all they can tell us is it seems to be working fine on their end. We've sent videos of the issues to no avail. We are not software engineers, we are trying to run an effective field program and this app is holding us back to our detriment.

Reason for choosing Ecanvasser

Our consultants chose this software, I did not have a say.

Review Source

Francis H.  
Digital Consultant  
Marketing and Advertising  
Used the software for: Less than 6 months

### "We had issues with usability for our volunteers but the data import function worked nicely."

July 10, 2018

3.0

It was nice the amount of data that we were able to import. I liked how most of my data points were represented in the pre-defined data parameters.

Pros

It was nice the amount of data that we were able to import. I liked how most of my data points were represented in the pre-defined data parameters.

Cons

The usability for non-tech -savvy users was really bad. Most users had a difficult time signing up. They either didn't get the invite email or text or when they did it went to spam. Also, the iOS version of the app had some additional functionality that wasn't readily apparent in the Android version. It was also very frustrating when the houses on the map did not appear in the correct location. This lead to a lot of going over the same territory more than once to find a house. The canvas part of the app didn't work very well on Android but seemed to be a usable feature on iOS. When using the canvass list on an iOS device it seemed to work better and be more accurate vs the Android version. I went as far as to also import the GPS coordinates of the houses to improve the accuracy of the maps but that didn't seem to help. I would have also liked a quicker turnaround on the customer support.

Review Source

VR

Verified Reviewer  
Instructional Designer and Trainer  
  
Used the software for: 2+ years

### "Excellent Product and Support"

July 10, 2018

5.0

Pros

This has made it so easy for us to track and get value from our canvassing efforts. It's been easy to train end users on how to use the app, even if they aren't really tech savvy. There have been great strides forward in stability and speed, and the customer service is top notch.

Cons

The interface could be a bit more intuitive, but generally it's easy to use. Getting your data set up exactly as you want it can take a little time, but once you do, it's smooth sailing.

Review Source

VR

Verified Reviewer  
Campaign Manager  
Government Administration  
Used the software for: Less than 6 months

### "Good for selct usage, may not cover all campaign needs"

February 15, 2019

4.0

I used it for a basic field campaign in a situation where VAN wasn't available. It served a limited purpose for sending out canvass teams, but overall there was too much difficulty keeping the data in Ecanvasser in sync with other data coming in from other sources. As things got busier, it ended up being less work to use paper lists and do manual entry into another system than it was to keep the program updated.

Pros

It was a pretty easy initial setup, getting lists loaded and assigning turfs to canvassers. The staff is very responsive as well, I always got quick answers from them whenever I reached out.

Cons

It does the job as a mobile canvassing device, but that's very rarely the only database function occurring on a campaign. It isn't set up for easy desktop list management, manual data entry, custom list exports, etc., and as such is limited in usefulness. It does what it says it will, but at this point can't really be used as a primary database for a full scale campaign. It needs some changes to its desktop functionality, or an easy interface with another program that adds that capacity. Right now it's only useful for one piece, which you can't really connect to everything else in a campaign that relies on an adaptive database.

Review Source

VR

Verified Reviewer  
Territory Manager  
Consumer Goods  
Used the software for: 2+ years

### "Great for Campaigns"

September 22, 2018

4.0

I have had great experience with Ecanvasser so far.

Pros

The ease of use on the back end of thee software is amazing! I have used Ecanvasser on a few campaigns now and the data manipulation is fantastic.

Cons

The biggest problem I have is with the groups and maps. Neither works together well. I would like to see when I put a group together and click on the map that it only shows that group and not everything assigned to me or another canvasser.

Review Source

DM

David M.  
Canvass Lead  
Writing and Editing  
Used the software for: Less than 6 months

### "More Work Needed"

September 19, 2018

3.0

I enjoyed learning something new but the interface needs a lot of work to make key use cases simpler and more intuitive--both for canvassers and administrators.

Pros

The concept is great and the fact that it eliminates the post-canvass data entry bottleneck is hugely valuable because canvassers can stay out as long as they want--or canvass over a number of days--without worrying about getting the data back to a data entry person on time.

Cons

Assigning new canvassers to a canvass was time consuming and painful. I spent the first half hour of most of our canvassing sessions getting people to respond to the email, download the app, and assigning them to a canvass. While the version canvassers use on their phones is relatively simply to use, there are some annoying glitches. For example, there's no way to record whether a person has moved--or to take the name of the person now living at the address. Meanwhile, using the web version was painful. The process of cutting turfs isn't very intuitive. There's also no way to know how many doors are in the turf until you cut it and save it. If there are too many, you can delete it and try again--but there's no way to modify it otherwise. It would also be good to have a fast way to process people via the web version who unexpectedly show up to canvass. Something else that could be clearer is the process for printing out paper turfs. Many older canvassers preferred to record their data on paper--and then enter them into their phones afterwards. But trying to dope out how to do this was maddening. The printouts also lacked relevant data points, forcing people to take handwritten notes.

Review Source

VR

Verified Reviewer  
Field Director  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Great if added more functions"

September 24, 2018

4.0

Pros

The basic functionality was fine- straight forward to learn.

Cons

It was frustrating that there was no "moved" option- our team had to add this to the notes and manually deal with that data. We would have also liked to have the reports come out in a way that allowed us to sort multiple survey response answers. It also would have made it easier if the maps view showed only houses/ people on that canvasser's individual turf, rather than all houses/ people. It was also difficult having a limit to the number of turfs we could draw/ the price going up for adding more canvassers to the system.

Review Source

JB

John B.  
Engineer  
Semiconductors  
Used the software for: 1-2 years

### "Voter canvass"

January 31, 2020

4.0

Voter canvass

Pros

Generally user friendly and intuitive. Predictive text is good when searching for street names.

Cons

The app crashed occasionally and some data was lost. I would like to see street addresses ordered by number by default and for the app to retain this stetting unless changed. As it stands it's necessary to change this every time. Also the app doesn't work unless the phone location/GPS. is on which is a big drain on the battery

Review Source

Graham M.  
Data Lead  
  
Used the software for: Less than 6 months

### "Great tool for canvassing"

July 13, 2018

5.0

Pros

Amazing customer support! Very responsive to concerns and happy to make modifications on the fly to support the development of the app.

Cons

The app is very different on Android and iPhone, which makes training volunteers a bit tough. While the functionality is all there, it is in different spots and sometimes harder to get to. Also the ability add new users from the app versus the website would be helpful

Review Source

NK

Nikita K.  
Candidate  
Political Organization  
Used the software for: 6-12 months

### "Good foundation, needs more development"

February 15, 2019

3.0

Overall, our experience with Ecanvasser was not the best. In the future, we'd probably look for another option before reconsidering this platform.

Pros

Ecanvasser has a good start. The platform has some good solid foundations.

Cons

Still needs a lot more work to fix all the bugs, trip ups, glitches, and crashes.

Review Source

Response from Ecanvasser

February 21, 2019

Thanks for the feedback Nikita, I think the product has moved on significantly in the past two years since you used it. Would love to see you back to see new functionality and reliability of the product.

JD

Jennifer D.  
Speech Language Pathologist  
  
Used the software for: Less than 6 months

### "Excellent software that did everything we needed while out canvassing neighborhoods."

July 13, 2018

5.0

I made breaking into groups and canvassing neighborhoods simple and easy. We could all see who was where, the progress being made, and what areas we still needed to do. It gave you a sense of accomplishment to see all the gray triangles turning colors.

Pros

It was intuitive and easy to use. It was easy to find out the information about the house being canvassed and it was usually accurate. It was fast when using out in the neighborhoods. It was easy to see where other canvassers were so as not to overlap. It was easy to find who had already been talked to and what areas needed to be done. Zooming out, you can easily see neighborhoods and sections of town that might need more attention. I really liked having the talking points in the app so when someone asked me a question I had an idea of something to say.

Cons

You can't tell how many stars you have given a house after you have saved it in the app. There were several time we made the map 3D by accident but couldn't figure out how to fix it. The blue diamond for inaccessible, not at home, and call back was confusing when using the app. You can't tell if someone needs to go by again because the person was not home or if they want someone to call because they all are the same color.

Review Source

Response from Ecanvasser

July 31, 2018

Hi thanks for your feedback, in the coming weeks it will be possible to customize canvass status and their associated colors.

VR

Verified Reviewer  
Sole Proprietor  
Retail  
Used the software for: 6-12 months

### "Used this tool for campainging but then made it a business lead devleoper"

August 30, 2018

5.0

Pros

I used this product with my local candidate for city council only to then use it for business development. Great way to indentify leads and track interactions! Very versatile

Cons

Still buggy, and needs some love to make it fast and easy to use.

Review Source

Response from Ecanvasser

September 4, 2018

Thanks for the feedback. Sounds like an interesting use of the product and not uncommon. Would love to work on a user case study with you if you are available at any stage, just let us know.

VR

Verified Reviewer  
Sales Specialist  
Public Policy  
Used the software for: Less than 6 months

### "User Friendly "

February 15, 2019

5.0

Using e canvasser during the Alberta election and have had no real issues that haven't been able to be address quickly.

Pros

Ease of use when on the doors. Easily navigate to where you need to be. Extremely user friendly. When you send the team at ecanvasser an issue it is resolved in a timely matter

Cons

Not having the ability to go back in and edit once something is saved

Review Source

VR

Verified Reviewer  
Director  
Political Organization  
Used the software for: Less than 6 months

### "A great, straight forward approach to canvassing"

September 18, 2018

4.0

I think it works well, it’s efficient and intuitive. Sometimes the screen freezes, and the houses have disappeared and the. Reappeared causing me to backtrack. Other than those glitches it’s a good app.

Pros

I like the ease of use, it’s very intuitive.

Cons

I don’t like that you can’t see the results of your canvassing from the phone app, you have to go online. After a night of canvassing, I’d like to be able to see which houses want lawn signs from my phone. We’ve had to physically write down those addresses in order to drop them off that night. Also, I’d like to see how many houses I knocked on at the end of the night from my phone app. I wish the results were available without having to go online.

Review Source

JH

Joshua H.  
Vice Chair  
Political Organization  
Used the software for: 6-12 months

### "Ecanvasser is Great"

October 1, 2019

4.0

Customer service has been amazing as well as the learning center.

Pros

The ease of use for my team is unlike any other software that we have used in the past. Adding and matching voters and addresses is also very easy.

Cons

Certain signup process aspects are frustrating but once you get the hang of it becomse less noticeable.

Review Source

VR

Verified Reviewer  
Instructor of French and Comparative Health Care Systems  
Higher Education  
Used the software for: Less than 6 months

### "Overall, we had a good experience."

July 14, 2018

4.0

Pros

The ease of use of the map features and the integration with the Nation Builder platform were the best features of the Ecanvasser software.

Cons

It would bump us off or close us out once in a while. Other than that, there were not many problems. It was very helpful.

Review Source

BY

Brandon Y.  
Operations Manager  
Consumer Services  
Used the software for: 6-12 months

### "E Canvasser "

June 4, 2021

3.0

Pros

I can track numbers from my computer and it’s easy to explain to workers.

Cons

That I can’t track numbers from my phone unless I’m in the browser. I want to be able to track numbers from the browser.

Review Source

VR

Verified Reviewer  
CEO  
Media Production  
Used the software for: Less than 6 months

### "Quick and Simple"

September 19, 2018

4.0

Pros

The placements of households on the map is fairly simple and the map view gives a very good quick visual overview of the campaign.

Cons

It only allows you to assign individuals and not households.

Review Source

GC

Greg C.  
Candidate, Calgary-Elbow  
Government Administration  
Used the software for: 6-12 months

### "Solid product "

February 15, 2019

5.0

Pros

Very useful for a local campaign, especially when you have an existing data source

Cons

App occasionally crashes, but support is good. Would like to be able to more easily do bulk updates / data import

Review Source

AS

Amy S.  
Constituency Association President & Campaign Manafer  
Political Organization  
Used the software for: 6-12 months

### "Feedback"

September 10, 2019

4.0

Decent. Gave us good info.

Pros

That it helped you fund your location and speed up the input.

Cons

That if you are in street view and go to a different window that it didn't save your spot when you come back.

Review Source

KS

Kevin S.  
Campaign Consultant  
Political Organization  
Used the software for: Less than 6 months

### "ECanvasser may be the best I've found, but there's room for improvement"

September 18, 2018

4.0

Y'all have a great app. The customer support team (in particular) is excellent. Even all the way here in the States I felt my campaigns got the attention they needed. You should think about integrating phone-banking, would basically conquer the world.

Pros

Ease of use. Simple for anyone to download the app and get going. Many different ways to cut turf (or not) and organize walks.

Cons

Billing is difficult. As a consultant, I wish I could charge multiple accounts on multiple different cards, rather than having to set different owners for every account. Additionally, there are some kinks that need to be worked out regarding canvasses at the household or individual level. Regardless of where the data goes, it shouldn't affect functionality of the backend as much as it does.

Review Source

JP

Jake P.  
Business Consultant  
Management Consulting  
Used the software for: 1-2 years

### "Great Support"

February 22, 2019

4.0

It is great. I recommend it and have got several candidates and even a political party to use it.

Pros

When you are running campaigns on a limited budget, often you have to do without. I recommend Ecanvasser to all small campaigns with limited budgets. It gets the job done, is effective, and doesn't force you to buy extra stuff you don't need.

Cons

It imports to NationBuilder; however, the fields it imports could be improved upon.

Review Source

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