Lead Forensics

Lead Forensics


4 / 5
11 reviews

Who Uses This Software?

SMBs


Average Ratings

11 Reviews

  • 4 / 5
    Overall

  • 4 / 5
    Ease of Use

  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    $0.01
  • Pricing Details
    The cost is based on how much traffic is generated on the website.
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Webinars
  • Support
    Online
    Business Hours

Vendor Details

  • Lead Forensics
  • www.leadforensics.com
  • United Kingdom

About Lead Forensics

Lead Forensics is a lead generation software that helps to identify sales leads from anonymous web traffic. The software can access important details like visitors email address, phone numbers etc. to help the sales team contact leads. The software has a dream list feature that lets data managers upload the list of leads and monitor them on a daily basis. The software is capable of providing detailed analysis including the number of web pages visited and time spent on the website.


Lead Forensics Features

  • Activity Tracking
  • Campaign Management
  • Lead Capture
  • Lead Distribution
  • Lead Nurturing
  • Lead Scoring
  • Lead Segmentation
  • Pipeline Management
  • Prospecting Tools
  • Source Tracking

Lead Forensics Reviews Recently Reviewed!


Fantastic product with measurable R.O.I.

Aug 29, 2018
5/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Absolute transparency- being able to see when cold, warm or hot prospects were engaging with the brand, and fully understanding how, as well as customers and even competitors as well.

Clearly able to measure the ROI which is rare but valuable with Marketing software.

Cons: The only issue I consistently experienced is we tried to filter out information on our software log in page and this was never watertight the whole time we used the platform.

Overall: It took us some time to get used to putting it into our workflow but the return on investment in engaging casual browsers, as well as the insight it provided on everyone in our pipeline as well as the end result (customers) made this software an absolute no-brainer in terms of a business decision.

Cannot recommend enough, a real game changer for a business, but I imagine you would need to have a fair amount of traffic for it to be as worthwhile as it was in my experience.

Excellent Software With Real-Time Trigger Reports

Sep 26, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Lead Forensics DOES NOT rely on Google Analytics. They use their own proprietary database of companies that is constantly being updated. They also have a Data Manager feature where you can upload various lists of company domains and then you get an IMMEDIATE alert whenever someone from that company hits your Web site.

Cons: It is on the expensive side, but still well worth the money. If I had one piece of advice, it would be NOT to charge MORE money to get the contact information of people at any visiting company.

Great for what it is, could use some enhancements

Nov 16, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Provides the ability to see what companies are visiting our website. Doesn't capture everybody, but had a much higher hit rate than Snitcher. Features like real-time email alerts when key accounts visit the site provide great value.

Cons: It errors out on logging in often. The UI isn't the easiest to navigate beyond the basic homepage/visitors screens. It still misses a lot of visitors.

Overall: We were using Snitcher to better understand who was visiting our website. We trialed Lead Forensics at the same time and captured 3x as many visitors. It was more expensive, but still much less expensive than other tools. Now we can market to the right companies that are interested in our product.

Capterra loader

Great Tool

Mar 19, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The software is very easy to use, it is very self explanatory and the staff is great al guiding you how to use the software. it has a ton of features

Cons: the price is a big con about this product I really loved their service but the price point was very high. alteast, for us at this point.

Overall: I was able to track business visitors to my website and gather all the data from those visitors to contact them in the future.

Useful and insightful insights, that helped us generate leads.

Dec 13, 2016
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Incredibly useful, insightful and the cost pays for itself.

Cons: The sales team do a hard sell.

Overall: Used Lead Forensics to monitor and track marketing campaign success - the CTA of the marketing campaigns was to visit the website. Really insightful, actionable data that allowed the Business Development team to follow up on cold leads, with a warm approach as we could see what specifically they'd looked at on the website and their interests.

Recommendations to other buyers: It's worth investing the time into linking everything up.

Great way to track vsiitors!

Jun 01, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I really like the ease of use of the software and the ability to see in-depth info on each visitors path to your site, what they checked out, and who it might be from that company!

Cons: The only thing I could say is that i wish I knew who the person was exactly every time! But I know that is impossible. Just keep it up!

Capterra loader

Shady con artists

Oct 11, 2018
1/5
Overall

1 / 5
Ease of Use

2 / 5
Features & Functionality

1 / 5
Customer Support

1 / 5
Value for Money

Pros: That it has some utility and good features

Cons: This company has literally called us almost a dozen times, despite us repeatedly asking to be removed from their call list and to stop calling us (We're DNC-REGISTERED) they've called under multiple names attempting to slime their way into our vendor processes.

Overall: We will NEVER do business with a company that operates this way, by harassing business owners and their staffs with never ending telemarketing sales calls and sleazy con artists for a sales team.

A valuable tool for for finding potential clients but takes extra effort to learn how to use fully

Oct 10, 2017
4/5
Overall

2 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: The ability to see who is showing interest in you allows you to seize opportunities you would never know about otherwise.

Cons: It's not the most intuitive tool to get to grips with and it could greatly benefit from a tutorial for new users.

Overall: Allowed me to set up notifications so I would know each morning whenever there was a new potential lead

Good platform

Nov 30, 2018
5/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Gives you an overview of who's visiting your website and basic information.

Cons: You can see the company who visited the website, but not exactly the contact of the person. So if it's a big company you won't be able to reach the right person.

Overall: Good, but not very useful talking about marketing campaigns.

Capterra loader

UNETHICAL BUSINESS, GIVEN FALSE INFORMATION

Nov 06, 2018
2/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

1 / 5
Customer Support

1 / 5
Value for Money

Pros: Easy interface, it does what they said it would do, but its very limited in its functionality.

Cons: Interface looks nice but very few features in comparison to competitors. The sales team is unethical and they tie you into a year long contract. Beware of the execiutive (salesman for Lead Forensics) as he told us our contract could be cancelled at any time but... surprise! They're holding us to an entire year long contract and we're not even using the limited software they gave us...

Overall: Obviously this software is for lead generation, but the people we reached out to were completely disinterested. Their premise that "if someone was on your website they are a warm lead" is completely false. Just because someone has been on your website before doesn't qualify them as a warm lead.

Capterra loader

Know Who's Coming!

Feb 28, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I love how the Pipeline is set up! It has New Leads, Qualified, Opportunity, and Negotiation is super easy to understand and helpful!

Cons: I do not like the fact they got my name wrong on my account. Chat would be awesome! I don't like "Raising A Ticket" option. Live chatting ability would be perfect!

Overall: Knowing where my visitors are coming from with detailed accounts of them like website, address, and phone number.