Who Uses This Software?

Business to Business organisations of all sizes


Average Ratings

15 Reviews

  • 4 / 5
    Overall

  • 4 / 5
    Ease of Use

  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    $0.01
  • Pricing Details
    The cost is based on how much traffic is generated on the website.
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • Lead Forensics
  • www.leadforensics.com
  • Founded 2009
  • United Kingdom

About Lead Forensics

Lead Forensics is a lead generation software that helps to identify sales leads from anonymous web traffic. The software can access important details like visitors email address, phone numbers etc. to help the sales team contact leads. The software has a dream list feature that lets data managers upload the list of leads and monitor them on a daily basis. Pricing is customized per company and ranges from $99 to $2000/month.


Lead Forensics Features

  • Contact Discovery
  • Contact Import/Export
  • Lead Capture
  • Lead Database Integration
  • Lead Nurturing
  • Lead Scoring
  • Lead Segmentation
  • Pipeline Management
  • Prospecting Tools
  • Visitor Identification
  • Activity Tracking
  • Campaign Management
  • Lead Capture
  • Lead Distribution
  • Lead Nurturing
  • Lead Scoring
  • Lead Segmentation
  • Pipeline Management
  • Prospecting Tools
  • Source Tracking

Lead Forensics Reviews Recently Reviewed!


Great resource for website lead capture.

Mar 22, 2019
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Simple interface

Enough detail to get the information you need

Can look up individual IP at your request

Useful for supporting sales staff

Is a great tool to have for a lot of reasons

Cons: Limited to a certain number of direct IP searches per time period

We made the switch to another provider for this reason however during the entirety of our contract Lead Forensics was more than enough for us to do our job effectively.

Overall: We used Lead Forensics to capture information on our website in order to generate new/support existing leads for our sales. We work in Saas and have demos on our website and with this, we were able to tell which company was on our site and watched a demo and pass this information along to a sales representative. Even one lead is extremely valuable for us as a company and Lead Forensics generated multiple so it essentially paid for itself!

Vendor Response

by Lead Forensics on April 04, 2019

Hi Sean,

Thank you for taking the time to leave us a review of your experience with Lead Forensics. We're really pleased to hear that you enjoyed the software and that you experienced a positive return on your investment.

It's also great to see that you have rated our customer service as 5 star. Lead Forensics strives to deliver world-class customer service and we're pleased to see that with your experience, there was no exception.

Thank you again for your feedback.

Kind regards,
Pete - Lead Forensics

Great software but leaves something to be desired.

Feb 16, 2019
5/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Best software in my opinion for its purpose

Would recommend over many utilities used to track web traffic

Works great with CRM integration

Super fluid interface

Makes communication between Sales and Marketing easier

Expedites tasks that used to take multiple actions to complete and consolidates them into one process

Cons: Lacking certain information that other softwares have for this particular purpose however none are as flexible as this one

Limited to the amount of individual IP addresses you may ask for even if you pay for the software and you have to contact customer service in order to track these specific IP addresses

Overall: We use lead forensics on our website to track possible customers for our product. Once we get their company name through the lead forensics tool we research the email addresses of individuals at this company with the applicable job title for us to go after and count them as new leads. We have gained sales strictly through the method before so overall this software works!

Fantastic product with measurable R.O.I.

Aug 29, 2018
5/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Absolute transparency- being able to see when cold, warm or hot prospects were engaging with the brand, and fully understanding how, as well as customers and even competitors as well.

Clearly able to measure the ROI which is rare but valuable with Marketing software.

Cons: The only issue I consistently experienced is we tried to filter out information on our software log in page and this was never watertight the whole time we used the platform.

Overall: It took us some time to get used to putting it into our workflow but the return on investment in engaging casual browsers, as well as the insight it provided on everyone in our pipeline as well as the end result (customers) made this software an absolute no-brainer in terms of a business decision.

Cannot recommend enough, a real game changer for a business, but I imagine you would need to have a fair amount of traffic for it to be as worthwhile as it was in my experience.

Excellent Software With Real-Time Trigger Reports

Sep 26, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Lead Forensics DOES NOT rely on Google Analytics. They use their own proprietary database of companies that is constantly being updated. They also have a Data Manager feature where you can upload various lists of company domains and then you get an IMMEDIATE alert whenever someone from that company hits your Web site.

Cons: It is on the expensive side, but still well worth the money. If I had one piece of advice, it would be NOT to charge MORE money to get the contact information of people at any visiting company.

Great for what it is, could use some enhancements

Nov 16, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: Provides the ability to see what companies are visiting our website. Doesn't capture everybody, but had a much higher hit rate than Snitcher. Features like real-time email alerts when key accounts visit the site provide great value.

Cons: It errors out on logging in often. The UI isn't the easiest to navigate beyond the basic homepage/visitors screens. It still misses a lot of visitors.

Overall: We were using Snitcher to better understand who was visiting our website. We trialed Lead Forensics at the same time and captured 3x as many visitors. It was more expensive, but still much less expensive than other tools. Now we can market to the right companies that are interested in our product.

Capterra loader

Great Tool

Mar 19, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: The software is very easy to use, it is very self explanatory and the staff is great al guiding you how to use the software. it has a ton of features

Cons: the price is a big con about this product I really loved their service but the price point was very high. alteast, for us at this point.

Overall: I was able to track business visitors to my website and gather all the data from those visitors to contact them in the future.

Good Product

Jan 08, 2019
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
Likely

Pros: I really like the reporting features they have built in. Automatic trigger reports are very helpful.

Cons: It's pricey. I really haven't seen the value in the features to justify the cost.

Useful and insightful insights, that helped us generate leads.

Dec 13, 2016
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Incredibly useful, insightful and the cost pays for itself.

Cons: The sales team do a hard sell.

Overall: Used Lead Forensics to monitor and track marketing campaign success - the CTA of the marketing campaigns was to visit the website. Really insightful, actionable data that allowed the Business Development team to follow up on cold leads, with a warm approach as we could see what specifically they'd looked at on the website and their interests.

Recommendations to other buyers: It's worth investing the time into linking everything up.

Great way to track vsiitors!

Jun 01, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I really like the ease of use of the software and the ability to see in-depth info on each visitors path to your site, what they checked out, and who it might be from that company!

Cons: The only thing I could say is that i wish I knew who the person was exactly every time! But I know that is impossible. Just keep it up!

Capterra loader

Gives me the edge up

Dec 19, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Lead Forensics is a necessary tool for any sales organization. We constantly gain new leads by easily seeing who is on our site and what they are looking at.

Cons: I wish it had a better integration with Linkedin Sales Nav

Capterra loader

Shady con artists

Oct 11, 2018
1/5
Overall

1 / 5
Ease of Use

2 / 5
Features & Functionality

1 / 5
Customer Support

1 / 5
Value for Money

Pros: That it has some utility and good features

Cons: This company has literally called us almost a dozen times, despite us repeatedly asking to be removed from their call list and to stop calling us (We're DNC-REGISTERED) they've called under multiple names attempting to slime their way into our vendor processes.

Overall: We will NEVER do business with a company that operates this way, by harassing business owners and their staffs with never ending telemarketing sales calls and sleazy con artists for a sales team.

A valuable tool for for finding potential clients but takes extra effort to learn how to use fully

Oct 10, 2017
4/5
Overall

2 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: The ability to see who is showing interest in you allows you to seize opportunities you would never know about otherwise.

Cons: It's not the most intuitive tool to get to grips with and it could greatly benefit from a tutorial for new users.

Overall: Allowed me to set up notifications so I would know each morning whenever there was a new potential lead

Good platform

Nov 30, 2018
5/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
Likely

Pros: Gives you an overview of who's visiting your website and basic information.

Cons: You can see the company who visited the website, but not exactly the contact of the person. So if it's a big company you won't be able to reach the right person.

Overall: Good, but not very useful talking about marketing campaigns.

Capterra loader

UNETHICAL BUSINESS, GIVEN FALSE INFORMATION

Nov 06, 2018
2/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

1 / 5
Customer Support

1 / 5
Value for Money

Pros: Easy interface, it does what they said it would do, but its very limited in its functionality.

Cons: Interface looks nice but very few features in comparison to competitors. The sales team is unethical and they tie you into a year long contract. Beware of the execiutive (salesman for Lead Forensics) as he told us our contract could be cancelled at any time but... surprise! They're holding us to an entire year long contract and we're not even using the limited software they gave us...

Overall: Obviously this software is for lead generation, but the people we reached out to were completely disinterested. Their premise that "if someone was on your website they are a warm lead" is completely false. Just because someone has been on your website before doesn't qualify them as a warm lead.

Capterra loader

Know Who's Coming!

Feb 28, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: I love how the Pipeline is set up! It has New Leads, Qualified, Opportunity, and Negotiation is super easy to understand and helpful!

Cons: I do not like the fact they got my name wrong on my account. Chat would be awesome! I don't like "Raising A Ticket" option. Live chatting ability would be perfect!

Overall: Knowing where my visitors are coming from with detailed accounts of them like website, address, and phone number.