---
title: "Page 2 | Lead Forensics Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Page 2 - Is Lead Forensics the right Web Analytics solution for you? Explore 270 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://www.capterra.com/p/156889/Lead-Forensics/reviews/?page=2"
page_type: "reviews"
language: "en"
publication_date: "2026-09-29"
---

Lead Forensics

4.5 (270)

[View alternatives](https://www.capterra.com/p/156889/Lead-Forensics/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated September 29th, 2026

# Page 2 - Reviews of Lead Forensics

## Showing most helpful reviews

Showing 26-50 of 270 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

IF

Islam F.  
Sales Coordinator  
Machinery  
Used the software for: 1-2 years

### "Strong Platform for B2B Lead Identification"

July 10, 2026

5.0

Overall, our experience with Lead Forensics has been very positive. It has become a valuable addition to our lead generation process by providing visibility into website traffic that would otherwise remain anonymous. The platform has helped us identify new business opportunities, improve lead qualification, and better support our sales team. We would recommend Lead Forensics to organizations looking to strengthen their inbound sales efforts.

Pros

Lead Forensics has given our sales team valuable insight into companies visiting our website that we would not have identified otherwise. The platform is easy to use, provides useful company information, and helps us prioritize outreach by identifying engaged prospects. The support team has also been responsive and helpful throughout implementation.

Cons

The initial setup and configuration required some time to tailor the data to our sales process, particularly filtering visitors and assigning leads by territory. Additional customization options for reporting and data filtering would make the platform even more effective.

Review Source

Response from Lead Forensics

July 15, 2026

Thank you for your detailed feedback. We’re delighted to hear Lead Forensics has become a valuable part of your lead generation strategy, helping your sales team uncover and prioritise opportunities that may otherwise have gone unnoticed. It’s great to know the platform is easy to use, provides valuable company insights, and supports more effective outreach. We also appreciate your comments on setup, filtering, and reporting customisation. Feedback like this helps us continue improving the platform. Thank you for your recommendation and for choosing Lead Forensics.

LR

Luca R.  
Sales Data Administrator  
Machinery  
Used the software for: 1-2 years

### "Great for HubSpot users, one of our main lead sources!"

May 19, 2026

5.0

It has been excellent for our pipeline and definitely worth what we pay for it. The dashboard is easy to navigate, we have not run into any glitchy technical issues, and having a reliable, communicative support team makes the whole platform a lot easier to manage.

Pros

The data is genuinely accurate, and it connects directly to HubSpot so we don't have to waste time manually moving things over. It is easily one of our biggest lead sources now. Also, the team there is great, they are actually friendly and check in with us all the time, which you don't usually get with software companies.

Cons

Just the standard IP tracking issue where you sometimes get random telecom or ISP traffic showing up instead of a real company. It can be a bit tedious to filter through, but that is just how the technology works rather than a fault of the platform itself.

Review Source

Response from Lead Forensics

May 28, 2026

Thank you for your review, Luca. We’re delighted to hear Lead Forensics is proving such a strong lead source for you, especially with the seamless HubSpot integration helping save time and streamline your workflow. It’s great to know the platform is supporting your pipeline and that our team’s support is making a positive difference. We appreciate your balanced feedback on traffic accuracy and look forward to continuing to support your success.

Shane R.  
Senior Marketing Executive  
Mining & Metals  
Used the software for: 1-2 years

### "Lead Forensics Software Review"

May 14, 2026

5.0

Overall, our experience with Lead Forensics has been a positive one. We've never had visitor tracking software before, and having Lead Forensics helps identify opportunities that we would never have known prior. The biggest problem we face is the internal buy in from members of the sales team, but this is no fault of the team at Lead Forensics.

Pros

Lead Forensics is a highly useful tool that helps us identify companies visiting our website. Its user friendly setup allows us to analyse the behaviour of specific businesses and understand which products they are most interested in. This is particularly valuable for us, as we work with a vast range of products. Being able to pinpoint customer interest gives our sales team more targeted insights, while also helping marketing efforts in promoting the most relevant products to our existing customer base.

Cons

A issue with the lead forensics software would be not finding out the specific person within a company who visited the website. We understand that due to regulations that this is not possible in our country, but having this exact information would amplify this software a lot for our business.

Review Source

Response from Lead Forensics

May 28, 2026

Thank you for your detailed feedback, Shane. We’re pleased to hear the platform is helping your team identify and act on valuable opportunities across your product range. We understand the limitations around individual visitor identification due to regulations and appreciate your perspective. It’s great to know your overall experience has been positive.

Maciek P.  
Operations Manager  
Real Estate  
Used the software for: 1-2 years

### "Excellent analytical tool for Marketing and BD"

April 8, 2026

5.0

Lead Forensics is a massive upgrade for our marketing and sales alignment. It turns anonymous web traffic into actionable data, letting us clearly see which marketing channels work best and what our prospects actually care about. Even with the occasional wrong company match or missing contact name, the behavioural insights and PPC tracking alone make it a totally solid tool for our team.

Pros

What I love most is how it completely unmasks our website traffic. We use it to see exactly which companies are visiting our site and gauge their intent based on the specific pages and links they click. It's an absolute lifesaver for tracking how they found us. Whether it was organic, a referral link, or a PPC campaign, right down to the exact search phrase they typed in. It makes analysing user behaviour clearer and shows us exactly which of our marketing campaigns are actually pulling their weight.

Cons

It's not totally flawless. Sometimes it gets its wires crossed and displays the wrong company name. Also, while knowing the company, you still can't tell exactly who within that organization was browsing, but thanks to intent, our BD gets to the right person quickly

Switched from

[ZoomInfo Sales](https://www.capterra.com/p/168264/ZoomInfo-sales/)

Lead Forensics has shown better results than ZoomInfo

Review Source

Tammy S.  
Marketing Manager  
Import and Export  
Used the software for: 1-2 years

### "Valuable Visibility for Proactive Lead Generation"

February 25, 2026

5.0

Our overall experience with Lead Forensics has been very positive. From a marketing perspective, it has given us clearer visibility into which organisations are engaging with our website and what content is driving interest. That insight supports more focused outreach and better alignment between marketing and business development. The onboarding, customer service, and continuous training have been consistent and supportive. The team takes time to ensure we understand how to use the platform properly rather than just leaving us to work it out ourselves. Used strategically, it strengthens proactive B2B lead generation and helps turn anonymous website activity into meaningful opportunity.

Pros

the visibility it gives us into which companies are actively researching our products. It moves us beyond anonymous traffic and allows us to prioritise outreach based on real engagement. The customer service and continuous training stand out. The support team is responsive, knowledgeable, and proactive in helping us get the best from the platform. The regular training sessions have improved how we qualify leads and align marketing with sales.

Cons

At present, we are unable to integrate it directly with our CRM, which means some manual handling of data is required. That said, the platform still provides valuable intelligence that supports proactive outreach.

Review Source

SH

Stuart H.  
Business Development Representative  
Information Technology and Services  
Used the software for: Less than 6 months

### "Excellent insight into buyer intent and website activity "

October 16, 2026

4.0

Lead Forensics has been a valuable tool for identifying previously unknown website visitors and turning anonymous traffic into actionable sales opportunities. The platform provides useful company level insight, helping us prioritise outreach and focus on organisations already showing interest in our solutions. Its ease of use, account intelligence and ability to uncover new prospecting opportunities have made it a strong addition to our business development process already. Particularly valuable is the ability to align website activity with targeted outreach, enabling more relevant and timely conversations with potential customers.

Pros

Lead Forensics was very easy to pick up as a first time user. The dashboard is very easy to set up so you can view everything you need in one place, and customise how you want. The data is very accurate and easy to access so you can get on top of leads quickly. The visitor list is comprehensive in terms of breaking down the information you need in one place without having to click links or scroll. There is also a search function using credits so you can actively look for people.

Cons

Like all trackers, it's difficult to see who specifically visited the site and why, but this is because of GDPR limitations. Some of the keywords don't seem to be showing, this could be because I'm new to the system and it needs time to develop or is a potential limitation.

Review Source

Response from Lead Forensics

October 21, 2026

Thank you for your feedback, Stuart. It’s great to hear Lead Forensics was easy to adopt and has become a valuable part of your business development process. We’re pleased the dashboard customisation, visitor intelligence, and prospecting capabilities are helping your team turn website activity into timely sales opportunities. We also appreciate your comments regarding visitor identification and keyword visibility. Thank you for sharing your experience and insights.

Dan N.  
Relationship Manager  
Financial Services  
Used the software for: 1-2 years

### "Turning website traffic into real conversations and deals"

April 21, 2026

5.0

Overall, it’s been a great system for capturing data and creating opportunities to engage with prospective clients. When used consistently, it’s a valuable tool for generating conversations and supporting business development.

Pros

Lead Forensics has been a really useful tool for identifying potential clients and starting conversations that wouldn’t have happened otherwise. It’s helped me build relationships with prospects and, ultimately, convert some of those into completed deals. Having visibility on who is visiting the site gives a strong starting point for outreach.

Cons

The main downside is the small delay in data coming through - it can sometimes take over an hour to appear, which reduces the opportunity to act on it in real time. Faster notifications or more immediate alerts would make a big difference. However, it’s still an extremely useful system overall.

Review Source

Curtis M.  
Head of Sales  
Computer Software  
Used the software for: Less than 6 months

### "Easy to use and great support."

April 23, 2026

5.0

The experience has been excellent. The support from our account manager \[sensitive content hidden\] has been more than impressive.

Pros

The platform is easy to use and the support has been excellent. Information is laid out clearly and is easy to find.

Cons

You can't see the person that was on the site, but I completely understand why this is. It can take a few seconds for the visitor list to load when the date range is adjusted.

Switched from

[Visitor Queue](https://www.capterra.com/p/176590/Visitor-Queue/)

Didn't identify as many visits, would push through data we couldn't use such as ISP's and interface wasn't easy to use.

Review Source

Response from Lead Forensics

May 28, 2026

Thank you for your feedback, Curtis. We’re delighted to hear you’ve found the platform easy to use and that our support has made a strong impression. We appreciate your understanding around data limitations and your note on performance—this is something we continue to refine. We’re glad your overall experience has been excellent.

Sheridan R.  
Marketing and Communications Officer  
Facilities Services  
Used the software for: 1-2 years

### "Great tool and account management"

February 4, 2026

5.0

Our experience with Lead Forensics has been great. It has really helped us to work more effectively across the marketing and sales teams, and informing our campaign plans. Our Customer Success Manager has really taken the time to get to know our business and customer base, offering suggestions on how we can improve our content and user experience.

Pros

Lead Forensics is a user friendly tool that gives valuable insight into who's visiting at your website and what they're looking at. We have a monthly call with our Customer Success Manager, \[sensitive content hidden\], to go through our monthly visits, see who's of interests and where we could improve our website/content. \[sensitive content hidden\] has been great at helping us learn new ways to get the most of the platform and has been a great support in when we're launching new campaigns or setting up new web tools.

Cons

No major cons at all with the platform. We'd like to be able to integrate fully with our CRM system but there are work arounds and the insights from the tool far outweigh this.

Switched from

[CANDDi](https://www.capterra.com/p/178869/CANDDi/)

The data was unreliable and we weren't getting the insights we wanted. The user interface to our taste either.

Review Source

Steven L.  
Head of Marketing  
Environmental Services  
Used the software for: Less than 6 months

### "Easy to use, almost immediate benefits"

May 15, 2026

5.0

Easy to use and navigate with plenty of data to go through, account managers make it easy to simplify data and plan.

Pros

We have been using Lead Forensics for 5 months and have been able to discover new information about our customers, this has led to further outreach to attract customers further up the marketing funnel to make decisions quicker. We have already converted customers we previously would have missed. Their monthly meetings with us help to further develop and get the most out of Lead Forensics with our Account Manager \[sensitive content hidden\] understanding our requirements.

Cons

It is not the cheapest but for our company, a few conversions each year will pay the yearly subscription.

Switched from

[Leadfeeder](https://www.capterra.com/p/154835/Leadfeeder/)

Missing data using Deal Front which could lead to potential losses.

Review Source

Response from Lead Forensics

May 28, 2026

Thank you for your great feedback, Steven. We’re delighted to hear you’ve seen quick, tangible results and uncovered new opportunities using Lead Forensics. It’s fantastic that our Account Managers are supporting your success and helping simplify the data. We appreciate your trust and look forward to continuing to deliver value.

AU

Anthony U.  
Account Manager  
Oil & Energy  
Used the software for: 6-12 months

### "Great lead tracking system "

August 7, 2026

4.0

This has been a fairly successful tool so far, we now have over 12 months of data to work on so will be good to monitor the success rate going forward. Given this we have already been able to arrange meetings visits and calls on the back of the data provided. I feel our Customer Success Manager \[sensitive content hidden\] has been great when working with us, proactively providing solutions and responding in a very timely manner to any issues we have had thus far.

Pros

I like the ease of use, functions, layout is really user friendly. You can completely customize each view. The Academy aspect and free seminars are really helpful

Cons

Sometimes the data is missing or incorrect with Emails bouncing back. Whilst I must stress this isn't a regular occurrence it would be good to have a ticket system when logging issues so these can be tracked and a response can be sent to advise its been fixed instead of the user having to check back themselves.

Review Source

Response from Lead Forensics

August 13, 2026

Thank you for your feedback, Anthony. We’re delighted to hear Lead Forensics has helped generate meetings, calls, and new opportunities, and that the platform’s ease of use, customisation options, Academy resources, and seminars are all adding value. It’s also great to know your Customer Success Manager has been so proactive and supportive. We appreciate your feedback on data accuracy and issue tracking, and we’ll continue to use insights like these to improve the customer experience.

AR

Anna R.  
Commercial Manager  
Machinery  
Used the software for: 1-2 years

### "Worth having and will bring in new business. "

May 19, 2026

5.0

Our experience has been very positive. We have won a lot of new business using the service as the visitors are already warm leads.

Pros

The dashboard can be customised to work for us. Also, the team are very quick to respond to any of our questions, so we feel very well looked after.

Cons

We often joke that people should have an IP address. This is of course not the case and nothing to do with Lead forensics.

Alternatives considered

[lemlist](https://www.capterra.com/p/173776/lemlist/)[Cognism](https://www.capterra.com/p/169083/Cognism/)

Reason for choosing Lead Forensics

The other products were just not as well thought out as LF.

Review Source

Response from Lead Forensics

May 28, 2026

Thanks, Anna, for your fantastic feedback. We’re delighted to hear the platform is helping drive new business and that our team’s responsiveness is making a positive impact. It’s great that the customisable dashboard is working well for you—please don’t hesitate to reach out if we can support you further.

Keaton K.  
Marketing Associate  
Medical Devices  
Used the software for: Less than 6 months

### "Positive Forensics Review"

August 14, 2026

5.0

Overall, its been very intuitive and support has been very helpful. \[sensitive content hidden\] has done a wonderful job guiding us through the functionality of the application and following up to schedule further meetings. I would recommend lead forensics to others if they are looking for ways to reach new customre.s

Pros

The ability to capture contacts from companies. This gives our company a reliable way to reach out to new prospects that already tend to be interested in our product.

Cons

The inability to export contacts in a report. I understand you can acquire contacts and then export them after acquiring, but I want the ability to filter based on location, title, etc. and auto export matching employees. This would streamline our reporting 10 fold.

Review Source

Response from Lead Forensics

September 3, 2026

Thank you for your feedback, Keaton. We’re delighted to hear Lead Forensics is helping you identify and connect with interested prospects, and that the platform is supporting your outreach efforts effectively. It’s also fantastic to know our team has provided a positive experience. We appreciate your suggestion around contact exports and advanced filtering, and we'll continue exploring ways to make reporting and prospecting workflows even more efficient.

James T.  
Head of Marketing  
Electrical/Electronic Manufacturing  
Used the software for: 1-2 years

### "Much improved software and reporting"

January 28, 2026

4.0

Very good experience so far, trainers are very helpful and want you to get the best out of the product. Certainly has improved functionality and reporting since we last had it. Very easy to set up. Training is constantly available. Pricing there or there-abouts for this type of software, so currently competitive.

Pros

It's previously always been an issue finding appropriate contacts in large organisations, now with the Linkedin and email contacts area this becomes far easier and more useful for follow up calls. Email reports are great for reporting.

Cons

Can be a little slow to load if spanning over a long period of time. The main problem with all these types of software is getting our own sales people to buy into it and use it effectively.

Switched from

[CANDDi](https://www.capterra.com/p/178869/CANDDi/)

Product just seemed much better for identifying leads

Review Source

Holly W.  
Marketing Executive  
Mechanical or Industrial Engineering  
Used the software for: 6-12 months

### "Great experience so far, game changer!"

March 10, 2026

5.0

We’ve been using the platform for nearly a year now and it has genuinely changed the way we approach website lead generation. Being able to see which businesses are engaging with our site has opened up some valuable opportunities that we would otherwise have missed.

Pros

The ability to quickly identify companies visiting our website has been seriously valuable. The lead generation is very straightforward with the RocketReach credits, the extensive filtering options make it easy to segment and prioritise prospects, and the customer support team have been consistently responsive and helpful whenever we’ve had questions.

Cons

Occasionally some visitor data can be limited depending on how the company is browsing and if the company has a large headcount or global presence, but that’s more a limitation of the wider tracking environment and GDPR limitations rather than the platform itself.

Review Source

JF

Jay F.  
Sales Director  
Graphic Design  
Used the software for: 1-2 years

### "Great business investment"

June 2, 2026

5.0

The team were very helpful from the start. It was nice dealing with a team who communicated well and made us feel valued. Implementation was easy and post 'go live' support has been great. Frequent monthly success reviews and looking for ways to enhance our experience/ success using LF etc

Pros

Easy to use and understand, VERY insightful and interesting, shining lights on data that would have otherwise been missed.

Cons

We use it slightly differently to how most people would. I think for how most people would use it, it ticks the boxes. For how we use it, we need an extra layer of manual exports/imports, not a big issue though

Review Source

Response from Lead Forensics

June 5, 2026

Thank you for your fantastic feedback. We’re delighted to hear the onboarding, communication, and ongoing support have made a strong impression, and that you’re finding valuable insights from the platform. We also appreciate your note on adapting the use case — we’ll look to continue to support you in streamlining those processes further.

TF

Tiffany F.  
Regional Sales Manager  
Oil & Energy  
Used the software for: 6-12 months

### "Lead Forensics"

October 5, 2026

5.0

So far, I have had some success with the Lead Forensics that have been in my territory. \[sensitive content hidden\] has been a great trainer

Pros

Ease of Use on the computer. I was able to research areas within my territory and easily pull information

Cons

Contact information wasn't always accurate, and I had to do my own research to find the correct person to talk too

Review Source

Response from Lead Forensics

October 9, 2026

Thank you for taking time to share your feedback, Tiffany. We're pleased to hear that you found Lead Forensics easy to use and that it helped you research opportunities within your territory effectively. It's also great to know that your training experience was positive. We appreciate your comments regarding contact accuracy. We continually work to enhance the quality of our data, and feedback like yours helps us identify areas for improvement. We're delighted that you've already seen success from the leads identified and look forward to supporting your continued results.

TM

Tom M.  
Sales and marketing coordinator  
Machinery  
Used the software for: 1-2 years

### "Happy with product so far! "

March 10, 2026

4.0

Positive and it has added value to our business. We are continuing to push and have had some success. We are looking to throwing more time at it going through 2026

Pros

It allows for myself and other members of the organisation to curate leads that are purposeful and targeted. It has allowed us to understand the market better alongside curating better leads for the business.

Cons

Some of the contacts do have a tendency to bounce back or show no contacts at all. I have found a really good business but the lead immediately dies due to email bounce backs or no contacts available at all. I have also had feedback from an international sales rep requesting to see if there were just databases for any companies and using it to scrape completely cold data from other companies.

Review Source

FP

Finesa P.  
SRE Team Leader  
Facilities Services  
Used the software for: 1-2 years

### "My thoughts on LF "

July 29, 2026

5.0

Overall, I have had a great experience with Lead Forensics. \[sensitive content hidden\] is a lovely person who is extremely helpful and always happy to clarify anything and support us in seeing results.

Pros

Useful information and easy to use system. Creates a seamless workflow for our prospecting team to build upon.

Cons

Unable to have custom email settings for individual users regarding how we receive the notifications.

Review Source

Response from Lead Forensics

July 31, 2026

Thank you for your feedback, Finesa. We’re delighted to hear Lead Forensics is helping create a seamless workflow for your prospecting team and providing valuable insights through an easy-to-use platform. It’s also wonderful to know the support you’ve received has been so helpful. We appreciate your feedback on notification settings and will take it on board as we continue to improve the user experience.

JT

Jack T.  
Digital Marketing  
Food & Beverages  
Used the software for: 6-12 months

### "A useful tool for understanding website engagement"

October 14, 2026

5.0

Pros

I find Lead Forensics really useful for seeing which companies are visiting our website and what they're interested in. It gives us a better idea of which accounts are engaging with our content and helps us identify potential leads that we might not otherwise be aware of. I particularly like being able to use these insights to support our sales team and make our marketing activity more targeted. We can also integrate with our CRM which is particularly useful.

Cons

It can sometimes be difficult to know how best to act on the data, and I think there is more we could do to turn website activity into tangible leads. We do have a fantastic account manager who understands these issues and schedules regular meetings with the sales manager to help tackle

Review Source

HA

Hayleigh A.  
Marketing Manager  
Civil Engineering  
Used the software for: 6-12 months

### "Positive - looking forward to maximising opportunities"

March 11, 2026

4.0

Positive - looking forward to maximising opportunities once my new website is live. Will be interesting to see how visitors in particular industries/sectors are getting to my website once I have done the website upgrade.

Pros

Excellent account manager, easy to understand dashboard, plenty of configuration options. As my website isn't optimised currently, we aren't utilising LF to it's potential, but this will come in time.

Cons

Not found anything massive issues - who to contact is always a problem once we have a lead but that's the case with anything.

Review Source

VR

Verified Reviewer  
Marketing manager  
Leisure, Travel & Tourism  
Used the software for: 6-12 months

### "Daily insights that power smarter sales follow-up"

December 30, 2025

5.0

Lead Forensics has become a core tool for us, used almost daily by our sales and account management teams.

Pros

It provides clear insights into which companies visit our website, which pages they view (page insights), and where those visitors come from. This allows us to follow up in a much more targeted way and respond to genuine interest. The result is a more effective sales approach and more proactive account management.

Cons

One downside is that the pricing can feel high relative to the measurable return, especially when not all identified leads convert into concrete sales opportunities.

Alternatives considered

[Leadinfo](https://www.capterra.com/p/215859/Leadinfo/)

Reason for choosing Lead Forensics

More visibility of companies and pages that they visit.

Review Source

Dawson M.  
Marketing Analyst  
Machinery  
Used the software for: Less than 6 months

### "Great Tool!"

July 25, 2026

4.0

Overall great tool with many uses in my everyday work. I can’t talk enough about the quality customer support as well.

Pros

Very easy tool to use. Great customer support. Gathers very high quality leads. Can be integrated with our CRM.

Cons

I think the only things that I do not like would be sometimes there’s glitches with the software causing stuff to stay on the screen even when prompted to close.

Review Source

Response from Lead Forensics

July 31, 2026

Thank you for your feedback, Dawson. We’re delighted to hear Lead Forensics has become a valuable part of your day-to-day work, providing high-quality leads, ease of use, and strong CRM integration. It's especially great to know our Customer Support team has made such a positive impression. We also appreciate your feedback on occasional software glitches and will continue working to improve the user experience.

EA

Emma A.  
Head of Marketing  
Computer Software  
Used the software for: Less than 6 months

### "We couldn't operate without Lead Forensics."

April 27, 2026

5.0

Excellent. We’ve been assigned a dedicated onboarding specialist, \[sensitive content hidden\] , who ensured everything was set up to align with how we need the product to work for us. He also schedules a monthly call to check in, making sure we’re getting the most value from our setup.

Pros

Lead Forensics is very easy to use. It allows us to find customers with buying intent by setting up the product to show prospects on key buying pages such as pricing. It helps to find the needle in the haystack by pointing to which haystack the needle is in.

Cons

It doesn't identify every single visitor that comes to the site which is a pity but understandable as more people work from home.

Review Source

Response from Lead Forensics

May 28, 2026

Thank you for your fantastic feedback, Emma. We’re delighted to hear Lead Forensics has become such an integral part of your workflow and is helping you identify high-intent opportunities with ease. It’s great to know our onboarding and ongoing support have added value, and we look forward to continuing to support your success.

RB

Richelle B.  
Head of Sales Support  
Machinery  
Used the software for: Less than 6 months

### "Superb Asset to any Business"

June 5, 2026

4.0

I am impressed with the reports and visual graphs available from the leads provided. the ease of use is fantastic.

Pros

I find Leaf Forensics to be helpful in identifying prospects and also understanding existing customers.

Cons

There are a few hiccups we are working through. Some contacts we are given on the credits have said the details were their personal details, not business which made them concerned. this is being investigated by Lead Forensics.

Switched from

[Leadfeeder](https://www.capterra.com/p/154835/Leadfeeder/)

We were looking for more/better analytics

Review Source

Response from Lead Forensics

June 10, 2026

Thank you for your comments, Richelle. We’re pleased to hear you’re finding the platform easy to use and benefiting from the reporting and visual insights. We take your comments around contact data seriously and appreciate you raising this. Our team is actively investigating to ensure accuracy and compliance, and we’re committed to resolving this promptly.

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