# Page 17 | Thryv Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 17 - Is Thryv the right Marketing Automation solution for you? Explore 505 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/156926/Thryv/reviews

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Thryv

4.2 (505)

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Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 17 - Reviews of Thryv

## Showing most helpful reviews

Showing 401-425 of 505 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JS

John S.  
Owner  
Insurance  
Used the software for: 2+ years

### "Using Thryv"

August 23, 2022

5.0

We receive monthly updates on usage.

Pros

Thryv is used for small business marketing. It helps in social media placement.

Cons

It's external usage and is somewhat costly.

Review Source

Response from Thryv

August 30, 2022

Hi John, thank you for your review. We are glad to hear that Thryv is helping with your social media and making your marketing efforts a breeze. If you ever need assistance or a refresher, please call our Free 24-Hour Thryv Support line at 844-998-4798. - Gabe

DC

Derrick C.  
Vice President  
Automotive  
Used the software for: Less than 6 months

### "Dependable and extensive"

August 25, 2020

5.0

wish i had more time to utilize all its features

Pros

How extensive the software reaches through all biz aspects

Cons

still requires a nice amount of work from the user to fully maximize

Review Source

Response from Thryv

August 28, 2020

Hi Derrick, thank you for your feedback! Thryv comes with a lot of features to help your business. If you ever have any questions or need a refresher, you can call into our free 24-Hour Thryv Support line. Our Thryv Service specialists are here to help streamline your learning process and help you get the most out of Thryv. - Gabe

AB

Andrew B.  
Owner  
Construction  
Used the software for: Less than 6 months

### "Lying company!"

November 28, 2018

1.0

Nothing, horrible company that tries to screw you in a contract after saying you can delete account whenever you wanted. Services were useless and they couldn't even connect my website without more fees. They also couldn't connect me to google... couldn't call me when promised..Never ever use this service unless you'd like to get hustled

Pros

Nothing!!! They are a lying company with bad business

Cons

Everything! It was horrible, waste of time and money

Review Source

Response from Thryv

December 7, 2018

Hello Andrew - The issues outlined are definitely not indicative of the Thryv experience. Ken, in our Executive Care Dept, advised that he's made several attempts to reach you via phone and email, to no avail. Please contact Ken at your earliest convenience as he is eager to speak with you. Thank you, Ed

ES

Emily S.  
Owner  
Events Services  
Used the software for: Less than 6 months

### "Amazing!"

November 8, 2022

5.0

Pros

This software makes it easy to do SEO work

Cons

I like the software not really any cons that I can think of

Review Source

Response from Thryv

December 16, 2022

Hi Emily, thank you so much for your review. SEO can be a tricky thing, but excited to see that Thryv is making it easy for you! If you ever need assistance, please let us know. You can call our Free 24-Hour Thryv Support line at 844-998-4798. - Gabe

bW

becky W.  
Owner  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "More than slow launch to my new business. "

November 20, 2022

1.0

I have to say it has been frustrating and a real disappointment. My main purpose in purchasing this package was a promise to boost my google presence. After 3 months, I still do not have Google Business listing that they assured me they were launching. I should have done it myself.

Pros

Software is manageable. I have not used it much up to this point. Still waiting on pieces of the package to work.

Cons

I can't speak to the software use at this time. I have not used it much as the launch has been very slow.

Review Source

Response from Thryv

December 16, 2022

Hi Becky, thank you for your review and I apologize for your experience with Thryv. If you can send me an email to gabriel.vasquez@thryv.com, I can send this to our team for further assistance. - Gabe

VR

Verified Reviewer  
Founder  
Legal Services  
Used the software for: Less than 6 months

### "Great Product"

October 1, 2018

5.0

Keeping a connection with my clients, and having them organized so I'm able to reach different groups of clients.

Pros

I'm able to keep track of all of my clients, in different categories and group. I can access them and except payments right from the crm.

Cons

There was nothing I did not like about the software.

Review Source

Response from Thryv

October 3, 2018

Hi - Thank you for choosing Thryv! We appreciate you taking the time out to share your experience! - Ed

MG

Marvin G.  
Owner  
Media Production  
Used the software for: Less than 6 months

### "Great software easy to use !!"

February 9, 2021

5.0

Good

Pros

It keeps track of customers and sales and my customers can contact me through web site and make payments

Cons

The cost is high too high for a small company like mine

Review Source

Response from Thryv

February 10, 2021

Hi Marvin, thank you for your review. We are excited to hear that Thryv is making it easier to interact and do business with your customers. Our goal is to make sure you get the most out of your investment. That is why we offer Free 24-Hour live support that can help you whenever you need it. Also, here is a link to join our Facebook group, you can interact with other clients and get the latest updates to get even more from your Thryv software. https://www.facebook.com/groups/highthryvers - Gabe

SV

Sergio V.  
MANAGER PARTNER  
Automotive  
Used the software for: Less than 6 months

### "The most human software ever."

December 22, 2020

5.0

The best so far. I came back to trust someone how to manage our company's media and web presentation.

Pros

Like all other cyber stuff, it needs to have contact with human resources like phone calls, real emails from actual persons. This software has the best on person to person management and makes everything more reliable.

Cons

I have no cons yet; the software and its features are all I needed in years.

Review Source

Response from Thryv

December 23, 2020

Hi Sergio, thank you for this awesome review. We are glad to hear that Thryv is easy to use and working for your business. If you ever need help with the software, please call our Free 24-Hour Support line at 844-998-4798. Our Thryv Service Specialists are ready to help! - Gabe

LP

Lakita P.  
President  
Accounting  
Used the software for: Less than 6 months

### "Great Service"

October 26, 2020

5.0

Awesome!! The team is very responsive and have addressed all of my needs/concerns no matter how many times I ask the same question.

Pros

The ease of using it. It's very user friendly.

Cons

Nothing yet. I have not gotten deep into it to know what I don't like. Everything so far has been great!

Review Source

Response from Thryv

October 27, 2020

Hi Lakita, this is what we like to hear from our clients! If you ever need assistance or have a question, please call our free 24-Hour Thryv Support line at 844-998-4798. - Gabe

BM

Brittney M.  
Owner  
Arts and Crafts  
Used the software for: 6-12 months

### "Not happy"

July 27, 2020

1.0

I hoped for the best, expected the worst. I’m good.

Pros

I liked that it pulled from the email, as email is obsolete.

Cons

I had little help and no notifications that people were trying to reach the shop for months.

Review Source

Response from Thryv

August 3, 2020

Hi Brittney, I'm so sorry to hear about your trouble. I can understand the frustration and have set to remedy the situation. I've located your account and notified our Executive Care team of your concern. They'll be reaching out to you ASAP. Thanks for the review and again, sorry for the trouble. -Chandlor

JH

Jarrod H.  
Sales  
Insurance  
Used the software for: Less than 6 months

### "Great software with a few missing features"

December 19, 2019

5.0

Has been very good so far. Responsive supprr’

Pros

Ease of use. Lots of useful features. Great mobile app. Ties everything together.

Cons

Price is the main thing. There are a few features I wish it did but no software is perfect.

Review Source

Response from Thryv

April 17, 2020

Thanks, Jarrod! We appreciate your review. If you have any questions or concerns, feel free to reach out to our team!

DA

Debbie A.  
Manager  
Wholesale  
Used the software for: Less than 6 months

### "Easy as 123!"

May 8, 2020

5.0

Pros

It was very easy to use. If you have issues, there is a tutorial, or answer for all your questions. It is a great program that makes a managers life at work a little easier.

Cons

I had no issues with the program. There is not one thing that I do not like.

Review Source

Response from Thryv

May 11, 2020

Hi Debbie. Thanks for the review! We love that Clear Dart is a part of the Thryv family. Let us know if you ever have any questions/concerns. We're here to help! -Chandlor

yL

yuri L.  
Business Owners/Manager  
Veterinary  
Used the software for: 6-12 months

### "Love it!"

June 3, 2019

5.0

Since I started working with my Business Advisor -Thryv, the door of you Veterinary Practice have not stop swinging and the phones ringing. It is an easy software you can do it buy yourself with your a few training time. The staff is always there to help when I need it. I really recommend Thryv.

Pros

I really like the way I can easily connect with clients with just a few steps.

Cons

I really like it all, it is super easy and has what I need for my business.

Review Source

CR

Clint R.  
Chiropractor  
Medical Practice  
Used the software for: Less than 6 months

### "This software is the BOMB!!!"

April 20, 2021

5.0

I am seeing a better overall picture of my practice thanks to thryv!

Pros

Ease of use and the availability to talk to an actual person if I ever have a problem

Cons

There aren't really any cons that I have found yet!

Review Source

Response from Thryv

April 22, 2021

Hi Clint, thank you for this great review. One of our goals is to make sure our clients are taken care of, and to see it happen makes our day! If you ever need assistance, please call our free 24-Hour Thryv Support line at 844-998-4798. - Gabe

TT

Traci T.  
Certified Tax Preparer  
Financial Services  
Used the software for: Less than 6 months

### "Not what I thought for the money"

January 26, 2021

4.0

I chose to cancel let than 30 days of having to call and make sure what i was getting.....and NOW im being harrased to stay for 6 mos.

Pros

nice workers and seemed like the product for me.

Cons

I had a friend who used it and i reached out . I signed up but $250 i spoke with a few folks to set up websites and gather info...however the whole time the campaigns did not function and when i reached out to the expert of that field...he said it should work...NOT helpful.

Reason for choosing Thryv

Thought it was the product for my business

Review Source

Response from Thryv

January 29, 2021

Hi Traci, we are sorry to hear about your experience with Thryv. I am going to send this to our Executive Care team, and they will be able to assist us further. - Gabe

TP

Tonisha P.  
Store Manager  
Retail  
Used the software for: Less than 6 months

### "All in one place"

October 2, 2018

5.0

The problems I am solving with Thryv is being able to bring together my calendar and events with my email marketing.

Pros

I love everything in one place. The ease to schedule my classes and events and have people sign up where it captures there information where I can use later on to email about special offers/classes etc.

Cons

I would like more customizing features especially when sending out email campaigns. I feel limited to how I can design it with what is offered.

Review Source

Response from Thryv

November 16, 2018

Hello Tonisha, It's great to know how the Thryv software has helped your business operate more efficiently. Your feedback is greatly appreciated! - Ed

HN

Heather N.  
Owner  
Events Services  
Used the software for: Less than 6 months

### "The best i have found"

June 14, 2019

4.0

The benefits are ASTOUNDING, the social media presence, the ease of being able to track my sales, and open invoices. I get immediate notification when an invoice is paid. This was the best move for my company by far. The customer service is great. They are always there to help.

Pros

If nothing more, the simplicity of using the app on my phone or computer. If im working out in the field and get an order, i simply go on my phone and produce an invoice that the customer can view and approve fast and with ease, and pay the invoice.

Cons

Logging in! Sometimes i get a message that my password is wrong, but its not, and i press forgot my password and no email is sent, and it just automatically logs me into my account. Its just the sheer frustration of getting the message.

Review Source

JW

Jenell W.  
Executive Assistant  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Most Accessible Tool"

November 3, 2020

5.0

Although we’re a small company they help with every aspect as start up or a rebranding.

Pros

The product is easy to use and I really enjoyed being able to use the calendar tracking. I also like the feature of setting up post in advance.

Cons

I wish they could link more social media accounts together when posting.

Review Source

Response from Thryv

November 5, 2020

Hi Janell, thank you for your review, and glad to hear that Thryv is helping you keep up with your appointments and social posts. We always appreciate your feedback on how we can make Thryv even better. In your dashboard on the lower right, you can leave your suggestion and stay up-to-date on the latest updates with Thryv. - Gabe

KD

Kyle D.  
Senior instructor  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "A parkour Review"

August 16, 2019

4.0

Overall thryv is a useful tool for small businesses, I have a very different business model so it's not perfect for me but it's the best option out there. I would recommend it to most other small business users.

Pros

It help to contain everything you need to get done in a day into one local easy to reach spot.

Cons

It runs a little slowly sometime and doesn't quite have all the abilities I would like.

Review Source

CS

Carrie S.  
Marketing  
Electrical/Electronic Manufacturing  
Used the software for: 6-12 months

### "Thryv Review"

April 24, 2019

3.0

Pros

I really like the drag and drop widgets.

Cons

Not very many options and figuring out a way to make things outside the options happen isn't very easy even with assistance.

Review Source

Response from Thryv

May 7, 2019

Hi Carrie, Thank you for choosing, Thryv, and for taking time out to provide your review. We're here to help guide you every step of the way. Please email us at support@thryv.com for prompt assistance. - Ed

DG

Deborah G.  
Ptesident  
Music  
Used the software for: 6-12 months

### "Great for Organizing"

February 15, 2019

5.0

I can contact all clients at once with my campaigns but best part is scheduling.

Pros

Love the calendar and how all appointment automatically confirmed.

Cons

Sometimes my clients dont get their messages

Review Source

NF

Nicole F.  
CEO  
Real Estate  
Used the software for: Less than 6 months

### "Saved my life"

June 19, 2020

5.0

Amazing

Pros

CONSOLIDATES EVERYTHING. It is a business must

Cons

My inability to learn it all, over whelming but I got it now.

Review Source

Response from Thryv

June 22, 2020

Hey Nicole! It's awesome to hear you're enjoying all Thryv has to offer! I know learning a new software can be daunting, so please feel free to reach out to our friendly Customer Support Reps with anything you need assistance with. Thanks for the review! -Chandlor

TF

Troy F.  
CEO/Owner  
Entertainment  
Used the software for: 6-12 months

### "Nothing less than Excellence"

June 7, 2019

5.0

Business back office, Data Storage, Customer builder, Promotional materials, etc

Pros

My decision was easy! I chose Thryv after listening to a Christian Radio Station (AIR1), all positive and professional reviews. My experience with Thryv was better than expected.. Thank You!

Cons

N/A I truly enjoyed Thryv services. I had no bad experiences

Reason for choosing Thryv

N/A

Review Source

DM

Dana M.  
Winemaker  
Wine and Spirits  
Used the software for: Less than 6 months

### "We signed up with Dex and Thryv in March. It has been a disaster. Lies, and no performance."

June 3, 2018

1.0

NOTHING so far!!!!!

Pros

The ideas are really nice sounding, but in practice, nothing works. The technical folks down in Texas are nice, talk a good game, but are unable to do a darned thing to help you.

Cons

We cannot after two months edit our own website. The technical "aids" down at Thryv headquarters in texas are unable to fix problems.

Review Source

Response from Thryv

June 22, 2018

Hi Dana, I apologize for the issues encountered and any inconvenience as a result. I was happy to hear that our Executive Claims Team reached out to you and resolved this matter. Thank you for allowing us to do so. - Ed

KA

Koni A.  
Office Manager  
Building Materials  
Used the software for: Less than 6 months

### "Good Knowledge"

February 16, 2021

5.0

Good experience. Everyone is helpful

Pros

Staff knowledge about the product. Value of what we are receiving.

Cons

A little overwhelming for 1st time users without a lot of marketing knowledge.

Reason for choosing Thryv

What was offered for the cost.

Review Source

Response from Thryv

February 18, 2021

Hi Koni, thank you for this great review. We are glad to hear that you are getting value out of Thryv. If you ever need assistance, check out the tutorial videos in your Thryv dashboard, or please call our Free 24-Hour Thryv Support line at 844-998-4798. Our Thryv Service Specialists are available and ready to assist. - Gabe

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