---
title: "Office Practicum Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Office Practicum Software - reviews, pricing plans, popular comparisons to other Patient Management products and more."
source_url: "https://www.capterra.com/p/156932/Office-Practicum/"
page_type: "product"
language: "en"
---

# 

 Office Practicum Software Review 2026: Features, Integrations, Pros & Cons

Last updated on August 20, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Office Practicum

## What is Office Practicum?

At Office Practicum, we make it easier for independent pediatric practices to thrive. Our integrated platform is built for the unique demands of pediatrics, combining a specialty EHR, practice management, billing, and AI-powered tools with services that support your growth, like digital engagement, after-hours communication, and online reputation management. From automated vaccine forecasting and special teen privacy settings to school and camp forms that practically complete themselves, we help you deliver outstanding care while reducing administrative strain. Whether you're streamlining daily operations or staying connected with families after hours, OP has the pediatric-specific solutions to help your practice run smarter and grow stronger.

## What is Office Practicum used for?

[Electronic Medical Records](https://www.capterra.com/electronic-medical-records-software/)[Pediatric](https://www.capterra.com/pediatric-software/)[Patient Management](https://www.capterra.com/patient-management-software/)

Top alternative

Featured

Overall rating

Based on 277 user reviews

Reviews sentiment

Positive

88%

Neutral

9%

Negative

4%

Pros & cons

Comprehensive pediatric-focused functionality

Intuitive and easy navigation

Frequent glitches and slow support

Starting price

$350

Per Month

Free trial  
not available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Office Practicum?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.officepracticum.com/&name=Office Practicum)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Office Practicum

4.2 (277)

VS.

[4.3 (708)](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/reviews/)

Starting Price

$350

Per Month

Starting Price

$49

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.1 (277)

Ease Of Use

4.5 (708)

Value For Money

3.8 (58)

Value For Money

4.2 (578)

Customer Service

4.1 (273)

Customer Service

4.3 (644)

## Office Practicum alternatives

[4.4 (662)](https://www.capterra.com/p/93446/AestheticsPro/reviews/)

Starting price

$160.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

Highest Rated

[4.8 (534)](https://www.capterra.com/p/178984/Jane-App/reviews/)

Starting price

$54.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.1 (1,133)](https://www.capterra.com/p/48210/ChiroTouch/reviews/)

Starting price

$329.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

76%

of reviewers

rated it above 4 stars

[4.7 (590)](https://www.capterra.com/p/142407/ChiroFusion-Complete-Practice-Management/reviews/)

Starting price

$129.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/156932/Office-Practicum/alternatives/)

## FAQs about Office Practicum

Overview

### What problems does Office Practicum solve?

Office Practicum solves pediatric workflow gaps that generic EHRs create by streamlining well-child documentation, Bright Futures forms, growth tracking, e-prescribing, and family-linked charts. It reduces vaccine inventory errors, missed immunizations, and manual registry updates. Pediatricians, nurses, front-desk staff, and practice managers benefit most from faster charting, recalls, scheduling, and follow-up.

Answer based on 205 reviews

Overview

### Which roles and teams benefit most from Office Practicum?

Office Practicum is most used by pediatric practice administrators, office managers, and operations leaders who oversee scheduling, staff coordination, and daily workflows. Physicians, pediatricians, and nurse practitioners rely on it for charting and patient care documentation, while billing managers and financial administrators use it to manage claims, payments, and revenue cycle tasks.

Answer based on 105 reviews

Overview

### What company size and industries is Office Practicum built for?

Office Practicum is built for small independent pediatric practices, with 96% of reviewers from small businesses and 89% from medical practices. It also serves enterprise and midsize organizations at 2% each, plus some hospital and health care and financial services teams at 4% each.

Answer based on 277 reviews

Features and Usability

### What are the key features of Office Practicum?

Office Practicum includes pediatric-specific EMR/EHR tools as its main differentiator, including Bright Futures templates, growth charts, age-based dosing, and well-child visit tracking. Core features include immunization forecasting, vaccine inventory management, e-prescribing, patient records management, and customizable templates, with reporting and scheduling supporting daily pediatric practice workflows.

Answer based on 100 reviews

Integrations

### Which third-party tools and platforms does Office Practicum integrate with?

Office Practicum integrates with Anytime Pediatrics for telemedicine workflows, and its official catalog also lists support for a FHIR platform for healthcare data exchange. Reviewer feedback specifically confirms the Anytime Pediatrics connection, while the catalog indicates standards-based interoperability beyond direct telehealth use cases.

Answer based on 17 reviews

Getting Started and Support

### How easy is it to onboard and train a team on Office Practicum?

Office Practicum offers in-person training, live online sessions, webinars, documentation, and videos, and reviewers often describe onboarding as organized and manageable. Receptionists, nurses, and teams new to EMRs tend to learn quickly, while physicians, billing staff, and admins usually need more time for reporting, setup, and advanced workflows.

Answer based on 68 reviews

Getting Started and Support

### What customer support options does Office Practicum offer, and how do users rate the experience?

Office Practicum offers email/help desk, FAQ/forum, a knowledge base, and phone support. Users often describe support as friendly, knowledgeable, and responsive, with helpful resources for self-service and peer advice. Some reviewers, however, report long hold times, delayed follow-up, ticket closures without resolution, and uneven experiences during upgrades or support changes.

Answer based on 94 reviews

Features and Usability

### How well does Office Practicum manage patient information?

Office Practicum handles pediatric patient information well, especially for charting, immunizations, growth tracking, recalls, and family communication. Pediatric practices value its child-focused templates and registry connections, while some teams find the interface less intuitive, note too many screens and clicks, or run into portal, speed, and integration issues.

Answer based on 55 reviews

Features and Usability

### Is Office Practicum easy to use day to day?

Office Practicum feels easy to use for many pediatric offices, with clear navigation, customizable workflows, and responsive support. Small practice teams often like the pediatric focus and flexibility, but others describe downtime, glitches, update-related frustration, extra setup work, and billing or reporting tasks that can take more effort than expected.

Answer based on 35 reviews

## Pros and Cons

Comprehensive pediatric-focused functionality

98% positive reviews out of 60

Most reviewers find pediatric-specific features streamline workflows, offer relevant templates, and support high-quality child care.

Rosa M.

MD, 11 - 50 employees.

"One of the standout qualities is that it was specifically designed for pediatrics, which makes a world of difference in day-to-day clinical workflows."

Frequent glitches and slow support

82% negative reviews out of 40

Most users report persistent software bugs, system crashes, and slow or ineffective technical support responses.

Intuitive and easy navigation

96% positive reviews out of 28

Most reviewers describe the user interface as very user-friendly, making daily tasks quick and accessible.

Robust immunization management tools

91% positive reviews out of 22

Most reviewers appreciate vaccine inventory, forecasting, and registry integration for efficient immunization tracking and documentation.

## Features

AI summary

Based on 1,439 Patient Management reviews

Capterra data shows that buyers of Patient Management rank the following features as their top priorities:

-   **HIPAA Compliant** (**75%** of reviewers rated this feature as critical)
-   **Appointment Management** (**61%**)
-   **Billing & Invoicing** (**56%**)

Office Practicum supports all three of the features reviewers rate most highly: **HIPAA Compliant**, **Appointment Management**, and **Billing & Invoicing**. Together, these capabilities help businesses protect patient data, manage scheduling efficiently, and handle financial workflows more accurately, allowing teams to deliver organized and compliant patient care.

HIPAA Compliant

4.6 (10)

90.00% of 10 reviewers that rated this feature as important or highly important

Compliant with HIPAA, which sets standards for sensitive patient data protection

Charting

4.2 (10)

100.00% of 10 reviewers that rated this feature as important or highly important

Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.

Calendar Management

5.0 (3)

100.00% of 3 reviewers that rated this feature as important or highly important

Track and manage schedules and meetings via an integrated calendar

E-Prescribing

4.6 (13)

100.00% of 13 reviewers that rated this feature as important or highly important

Transmit prescriptions to pharmacies electronically

Coding Assistance

4.6 (7)

100.00% of 7 reviewers that rated this feature as important or highly important

Automatically generates E/M codes based on information collected during patient charting

EMR/EHR

4.4 (7)

100.00% of 7 reviewers that rated this feature as important or highly important

Create and securely store digital patient records

Office Practicum 93 features

### All Features
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling
- Appointment Scheduling: Schedule appointments via a calendar
- Assessment Management: Creation, administration, and evaluation of assessments or tests
- Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications
- Bill Payment: Complete outstanding payments
- Billing & Invoicing: Create, manage, and send invoices or bills to customers
- Booking Management: Create, update, and manage bookings, itineraries, and reservations
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Care Plan Management: Manage the treatment plan and coordination between care providers and patients with special health care needs
- Care Summaries: Electronic patient health records
- Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.
- Claims Management: Process of submitting and following up on claims with insurance companies
- Claims Scrubbing: Clean up of claims prior to their submission and validating to determine claims are appropriate and accurate
- Client Portal: Private online space that lets businesses securely share documents and provide information access to clients
- Clinic Interoperability: Securely transfer, access, exchange, integrate or use data with different providers or systems
- Clinical Notes: Record and organize clinical notes and progress notes for each patient after interaction with a physician
- Coding Assistance: Automatically generates E/M codes based on information collected during patient charting
- Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat
- Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders
- Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email
- Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc.
- Credit Card Processing: Accept and process credit card transactions
- Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc.
- Customizable Branding: Add customized logos and colors to align with company branding
- Customizable Forms: Customize contracts and forms to collect specific information
- Customizable Reports: Alter the layout and content of reports
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Decision Support: Tools that provide relevant information at specific times to support judgments and courses of action
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Document Storage: Store and organize documents in a centralized system
- Document Templates: Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file
- Documentation Management: Manage product specific documents in a categorized order
- Drug Reference Database: Electronic storage of drug information such as name, brand, appearance, etc.
- E-Prescribing: Transmit prescriptions to pharmacies electronically
- Electronic Payments: Electronically collect payments for goods or services
- Electronic Signature: Digitally sign online documents
- Email Reminders: Reminders sent via email
- EMR/EHR: Create and securely store digital patient records
- File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more
- For Medical Purposes: Intended for medical use such as diagnosis, treatment, and consultation
- Forms Management: Store, manage and track all forms in a centralized location
- Growth Charts: Growth charts consist of a series of percentile curves that illustrate the distribution of selected body measurements in children
- Health Record Access: Gaining access to confidential health documents and information
- HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection
- Historical Reporting: Information, data and reports that are being tracked over time
- Immunization & Allergy Tracking: Manage updates to member's immunization records and track individual allergies
- Insurance Eligibility Verification: Checking eligibility of patients for different insurance claims
- Intake Management: Activities related to the initial admission of a charge into the organization's care
- Inventory Management: Track and manage inventory levels to maintain proper supply
- Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes
- Lab Results: Laboratory test results
- Meaningful Use Certified: Standards for electronic health records (EHR) outlining how clinical patient data should be exchanged
- Medical Billing: Manage billing and payments for a healthcare provider
- Medical History Records: Records of patients' medical history
- Mobile Access: Access software remotely via mobile devices
- Mobile Alerts: Notifications via mobile devices
- Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user
- Multi-Location: Manage and support multiple locations
- ONC-ATCB Certified: Certified for healthcare IT products based on the results from ONC-ATL
- One-to-One Messaging: Send personal messages to clients or attendees
- Patient Intake: Patients can register for appointments in advance online
- Patient Location Tracking: Identify patient's location at any given point in time
- Patient Portal: Online portal where patients can access information such as health records, treatment plants, etc.
- Patient Records Management: Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details
- Patient Scheduling: Book and manage patient appointments and follow-ups
- Prescription Renewal: Enables medical providers and/or patients to electronically renew existing prescriptions
- Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs
- Real-Time Reporting: Active reporting of data and metrics
- Records Management: Ability to record, store, update, and retrieve information
- Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Revenue Management: Monitor sales and make necessary adjustment in order to increase demand and revenue
- Scheduled/Automated Reports: Set a time to generate routine reports automatically
- Scheduling: Plan availability and assign specific time slots for tasks and resources
- Secure Messaging: Exchange messages in a secure and encrypted manner
- Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information
- SMS Messaging: Send messages via SMS
- Surveys & Feedback: Gauge satisfaction and receive information for improvement and success
- Task Management: Create, manage and track all task activities and progression
- Task Scheduling: Track and manage the scheduling of tasks
- Telemedicine: Meet with patients remotely
- Template Management: Create, save, and re-purpose templates for emails, forms, etc.
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Treatment Planning: Create treatment plans that document interventions and outcomes to track patient progress
- Vaccine Management: Manage vaccine administration from the time the vaccine arrives at the clinic until it is administered
- Video Consultations: Speaking to a doctor or healthcare professional using online video tools
- Waiting Time Tracking: Estimated waiting time in the queue
- Workflow Management: Create, design and manage workflows for repetitive tasks

---

Get Advice

We can help you find the software with the features you need.

Features

4.2 (277)

4.2

Based on 277 reviews

## Pricing

Value for money

3.8 (58)

Basic

$350.00

Per Month

Value for money

3.8 (58)

3.8

Based on 58 reviews

## Integrations

[

FHIR platform](https://www.capterra.com/p/208220/FHIR-platform/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.1 (273)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.1 (273)

4.1

Based on 273 reviews

## User reviews

Overall rating

4.2

Based on 277 reviews

Filter by rating

5(84)

4(137)

3(43)

2(9)

1(4)

Mentioned topic

Sorted by most recent

KC

Kristin C.

Medical Office Manager

Medical Practice

### "Office Manager"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 23, 2026

Our overall experience with Office Practicum has been very positive. It has helped us streamline operations, improve communication with families, and stay organized as a busy pediatric practice. The system continues to evolve, and we appreciate that OP listens to feedback and makes meaningful updates. From implementation through ongoing use, we’ve felt supported and confident in the platform. Our OP representatives, \[sensitive content hidden\], have been amazing—responsive, knowledgeable, and truly invested in helping our practice succeed. It allows our team to focus more on patient care while maintaining efficiency behind the scenes.

Pros

Office Practicum is truly built for pediatric practices, which makes a huge difference in day-to-day operations. Scheduling, charting, immunization tracking, and recalls are all intuitive and tailored to pediatrics. The patient communication tools: especially texting, reminders, and check-in—have significantly improved our front desk efficiency and patient engagement. We’ve also seen a positive impact on workflow and patient flow overall. Their support team is responsive, knowledgeable, and invested in helping practices succeed.

Cons

Like any system, there is a learning curve during implementation, and some workflows require initial customization to fit your practice style. At times, certain integrations or features may take time to fully optimize, but the team is actively working to improve and enhance these areas.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

HV

HOLLY V.

Practice Administrator CEO

Medical Practice

### "HIGH RECOMMENDATIONS FOR OFFICE PRACTICUM FROM AN EXPERIENCED USERtor/CEO"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 2, 2025

OP has been a tremendous investment for our practice overall. Our providers get done seeing pts at 5pm and are out the door by 5:15pm most days. OP listens to its users and continually make changes to better their products based on what OP clients need and ask for. The license prices are very reasonable compared to other big software companies. The support is the best I have seen and experience over any other company I work with. Excellent follow up on issues, you always know where your ticket is and they respond quickly for urgent issues. The entire team at OP are very professional, courteous and usually able to answer our questions the same day, if not the next day. \[sensitive content hidden\] in their tech dept has been great to work with and follows up quickly on all outstanding issues. Working with \[sensitive content hidden\] has been amazing through the years as they meet with us monthly to ensure all of our issues are resolved and if not, what the status is. They review our KPI's and show us how we compare to other OP Peds practices and they keep us in the know for any new services that become available, updates on important issues that matter to us and they all have the experience and skills needed to assist with most questions. We are extremely pleased with our partnership with OP and would highly recommend them to anyone looking to change software vendors to a peds specific solution. We are always available to share one on one feedback as well if needed and have done many shadow visits with prospective OP users. Feel free to request a reference from \[sensitive content hidden\] antime and I will be happy to assist. Thank you OP for all you do to help us keep our workflows going and for offering such an excellent solution for EMR!

Pros

We appreciate that Office Practicum is Pediatric specific software. I have seen too many other software programs that charge you for all the features that adult primary care and specialists use. We like the dedicated attention to Peds everyday issues.

Cons

I did not like that they did not have a collection module for many years, however, I am very excited that they have finally built one and we are setting it up now and its going to be great to help our collection efforts.

Switched from

[EncounterWorks](https://www.capterra.com/p/144273/EncounterWorks/)

Previous Peds software did not keep up with important and needed technological advancements like pt portals and many other features we needed to help maintain our PCMH status and take advantage of other incentive opportunities through the payers.

Alternatives considered

[Epic](https://www.capterra.com/p/122278/EpicCare-EMR/)

[eClinicalWorks](https://www.capterra.com/p/120360/eClinicalWorks/)

[NextGen Office](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/)

[Greenway Practice Management](https://www.capterra.com/p/10030762/Greenway-Practice-Management/)

[Athena](https://www.capterra.com/p/155897/Athena/)

Reasons for choosing Office Practicum

Only Pediatric specific EMR software that met the needs of a busy pediatric practice. Pricing was excellent and checked all the boxes of our needs better than any other.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

MJ

Martin J.

Practice Administrator

Health, Wellness and Fitness

### "Practice Administrator"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 30, 2025

Excellent overall experience with the entire organization . The account managers are amazing; the support team is knowledgeable and helpful

Pros

The ability to generate excellent financial reports. Insurance reports. TRhe ability to maintain close contact with all parents and children especially those who are due or overdue for a vaccine or a well visit

Cons

Pediatrics Conference back in 2013, when we had a serious need for c customize software that can help us keep track of our patients. We also needed a tool to help us follow up in a timely manner with anyone who might be overdue for a well visit or for a vaccine

Alternatives considered

[Epic](https://www.capterra.com/p/122278/EpicCare-EMR/)

Reasons for choosing Office Practicum

OP is more cost effective adn does many of the things we need better than the other biguys

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

July 1, 2025

Thank you, Martin! We really appreciate the glowing review, and we’re grateful to have had your practice with us for so many years. It’s wonderful to hear that OP has helped you stay on top of financial and insurance reporting, while also making it easier to stay connected with families about essential care like timely well visits and appropriate vaccine administration. Supporting proactive, preventive care is at the heart of what we do, and we’re thrilled to know OP is making a meaningful impact for your team. We’re also so glad to hear your kind words about our account managers and support team — we’ll be sure to pass them along! Thanks again for your trust and partnership. We’re proud to be your pediatric EHR of choice.

CK

Cyndi K.

Population Health Manager

Hospital & Health Care

### "Wonderful Pediatric software."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 30, 2025

We have been with Office Practicum for 14 years and love (most) of it. EMR's in general have some flaws; however, OP is designed for pediatrics and is constantly evolving to meet the demands of our ever changing healthcare environment. OP not only listens to feedback, they encourage it and then work to add features that are the most impactful to practices.

Pros

Office Practicum is very responsive to their clients. They are genuinely invested in the success of the practices who use their software.

Cons

There are times that the update releases have unintentional consequences. However, when this occurs, they always address it quickly.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

July 1, 2025

Thank you so much, Cyndi! We truly appreciate the glowing 5-star review, and we’re incredibly grateful for your 14 years with OP. It means a lot to have your trust and continued partnership. We’re so glad to hear that our pediatric EHR continues to meet the needs of your practice and that you feel heard and well cared for by our team. Feedback from experienced users like you helps guide our development and keeps us focused on what matters most to independent pediatric practices. Thanks again for the kind words. We’re lucky to have you as part of the OP Community!

RM

Rosa M.

MD

Medical Practice

### "A journey of trust and Innovation"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 28, 2025

Over the past 18 years, my experience with this EMR has been positive and steadily evolving. As a pediatrician, I’ve found its pediatric-specific design to be invaluable, making everyday clinical tasks more streamlined and relevant to the care of children

Pros

EMR Review – 18 Years of Experience I’ve been using this EMR system for the past 18 years, and it continues to be a cornerstone of my pediatric practice. One of the standout qualities is that it was specifically designed for pediatrics, which makes a world of difference in day-to-day clinical workflows. The pediatric-specific features—from growth charts to immunization tracking—are seamlessly integrated and truly support the unique needs of our young patients. What’s even more exciting is seeing how the platform evolves. I really appreciate the new features being introduced, especially those that harness emerging technologies to streamline documentation, enhance communication, and improve patient care. Overall, this EMR has grown with my practice, and I look forward to the continued innovation that supports both providers and families.

Cons

While the company's ongoing innovation and growth are exciting and bring valuable new features, it's understandable that some issues may take a bit longer to resolve during these transitions. However, the overall direction and commitment to improvement remain clear and appreciated

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

July 10, 2025

Thank you so much for the glowing review! We love hearing how OP has grown with your practice over the past 18 years and made a difference for the care you provide. Designing an EHR specifically for pediatrics has always been our focus, so it’s great to know that the built-in tools, such as growth charts and immunization tracking, continue to make a difference in your day-to-day care. It’s also exciting to hear that the latest features, like Opie AI and other enhancements are helping streamline documentation and strengthen communication. Feedback like yours fuels the work we do and helps us stay focused on what matters most to practices like yours. Thanks again for being part of the OP community and for sharing your experience with our pediatric EHR.

MG

Mylai G.

Pediatrician

Hospital & Health Care

### "Office Practicum has been invaluable for our development."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 17, 2025

My practice is relatively new, but I have been working in pediatrics for many years. I used NextGen, Athena, and Epic. I consider myself fortunate because these electronic health records are all excellent; however, my favorite remains Office Practicum, which is dedicated to Pediatrics and follows very well what AAP recommends. The implementation of the system was very well-organized; it was entirely online, and the OP team was always on time and well-prepared on the subject matter. We didn't need an on-site visit. We have the RCM team from OP, and we meet regularly with them online. They have the same attitude: very organized, approachable, and efficient. We received certification as a Patient Centered Medical Home in March 2025, and using the OP system, we were able to generate the necessary reports. We appreciate that OP holds annual conference meetings, which we can attend. This allows us to meet with some of the OP staff, other private practice physicians, and staff who are using OP, learn from the OP conferences, and interact with other OP users. At these conferences, we gain a deeper understanding of OP's electronic health record, as well as the management of private practices. We have great admiration for the OP leadership, and I am thankful to God that I chose to utilize OP electronic health records. Nobody advised me to do it. I selected them after reading extensively about electronic health records, and I found that OP had everything I was looking for, which was later confirmed when I requested a demo. The person who presented the system was incredibly good at explaining it to me. I don't mention her name, because I don't want to leave the other OP members' team out. Office Practicum integrates well with Fl shot, as well as with pharmacies, and with my website, which Remedy Connect designs with our input. I also like Remedy Connect, which is under the OP umbrella. Ah! Now, Office Practicum also features Opie AI. With Opie AI, my life has become easier, and my consultation notes reflect my work better than ever. I can have a conversation in English, Spanish, or Spanglish with my patients, and the note generated by Opie AI will be perfect in English, excluding unnecessary words or subjects not related to medicine. This review is for Office Practicum, but Remedy Connect is now under Office Practicum. I learned about Remedy Connect before discovering Office Practicum, and I have the same feeling—no regrets with my selection. Again, I give thanks to God for both systems each day. I have patients from Turkey, Saudi Arabia, or Ukraine, for example, and because Remedy Connect has the option through Google Translate to switch to 246 languages. I could always refer my parents or teenage patients to the anticipatory guidance by age provided by the AAP in their preferred language. You can check at \[sensitive content hidden\]. If you are looking for an electronic health record, I hope my description helps you make an informed decision. Of course, do not expect everything to be perfect, but expect that if there is a problem, the OP team will work until they find the solution. Sincerely, Dr. Mylai Garofalo from Pediatric Dream Care.

Pros

We have had Office Practicum from the first day we opened our pediatric practice, Pediatric Dream Care, in Palm Springs, Florida. We love that OP is designed for pediatrics and has been invaluable for our development.

Cons

Unable to combine WCV templates notes with the sick visit templates notes, but that is not a big problem. I am managing to open another window with the sick visit template and copy and paste on the WCV with abnormal findings, but it requires extra clicks.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

June 23, 2025

Thank you so much for the thoughtful review, Dr. Garofalo! We’re glad to hear that our pediatric EHR has been a great fit for your practice, and that you’re seeing the benefits of both Opie AI, our new AI assistant for streamlined documentation, and RemedyConnect, our solution for patient engagement and practice marketing. We appreciate you sharing your positive experience so thoroughly. We did want to clarify one point you mentioned: OP does support combining well and sick visits within the same note. There’s no need to copy and paste between templates. Our system allows you to document both components in a single note and use the appropriate modifier when billing insurance to make sure you get paid for all of your work. We'll have a member of our team reach out to walk you through the workflow and answer any questions you might have. Thanks again for your feedback — and for being part of the OP community.

ZS

Zachary S.

MD

Medical Practice

### "OP is great"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

June 13, 2025

Excellent, well-run EMR continuing to make advances to make the office day run smoother. Continually finding ways to improve the program.

Pros

Ease of creating templates and overall day-in and day-out flow. Makes note taking less burdensome. Immunization forcasting also saves time.

Cons

Change from phone support to virtual support feels like it takes longer now to get support cases wrapped up

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

June 16, 2025

Thank you for your review! We're so glad to hear that Office Practicum is helping simplify your daily workflows and reduce the burden of documentation. As a pediatric EHR, we’re always working to support the unique needs of pediatric practices—whether it's through features like immunization forecasting or customizable templates that make care more efficient. We appreciate your feedback on support response times and understand how important timely assistance is. We're continuing to refine our process to ensure you get the help you need as quickly as possible. Thanks again for being part of the OP community and for trusting us to support your pediatric practice!

RZ

richelle Z.

Billing Manager

Health, Wellness and Fitness

### "We love OP!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 12, 2025

It has been great, from the initial transition up to currently as we continue to grow and learn. The support provided both when we have an issue and preventively is greatly appreciated. They are always coming up with new and improved ways to help us make our practice run smoothly and efficiently.

Pros

They go above and beyond during training and after with support. Issues are resolved quickly and they seem to truly want to help practices thrive.

Cons

So far (after 2.5 years) we don't have any, we switched from paper to OP as our first and hopefully last EHR system.

Reasons for choosing Office Practicum

Being pediatric specific is what drew us in and then after seeing how much it would improve our practice, nothing else compared.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

June 13, 2025

Hi Richelle! Thank you for such a kind and thoughtful review! We’re so glad to hear that your transition from paper to Office Practicum has been a smooth and positive experience. As a pediatric-specific EHR, it’s our mission to help practices like yours thrive — with tools built for pediatric care and a support team that’s always in your corner. It’s wonderful to know that our ongoing support and continuous improvements are making a difference for your team. We truly appreciate your trust in OP as your EHR, and we’re excited to continue supporting your growth. Thanks again for being part of the OP community!

SP

Sara P.

Chief Financial Officer

Hospital & Health Care

### "Chief Financial Officer"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 12, 2025

My overall experience with Office Practicum has been nothing short of wonderful. The system is fully built, the support team listens, responds with solutions, and is so supportive. If there is a question that someone is unsure of they always find the answer. I also really like the billing portion of the system - it's very intuitive.

Pros

What I like most about Office Practicum is the functionality of the system and the endless amounts of resources available to the staff!

Cons

It's hard to say, Office Practicum is a well-established, seasoned system. If I had to pick one thing I would say that the staff talks often about the amount of clicks they have to go through for things but other than that, no complaints.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

June 13, 2025

Hi Sara! Thank you for your wonderful review! We're so glad to hear that you're enjoying the functionality of Office Practicum and finding value in the resources and support we provide. As a pediatric-specific EHR, we’re focused on meeting the unique needs of pediatric practices like yours—so it’s great to hear our system is helping your team thrive. We also appreciate your feedback about click volume—it's something we're actively working on as we continue to streamline workflows even more and enhance the user experience. We're glad to support your practice and appreciate you being part of the OP community!

TH

Tom H.

Exectutive Manager

Hospital & Health Care

### "OP - Love it"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 12, 2025

Our doctors love it. They expecially like the ability to prescribe control meds for ADHD electronically (patients love that as well). OP’s customer support is the best of any EMR that we have used. OP is our 3rd EMR and will be our last. They have helpful onboarding and interactive online training. They were very helpful during implementation and system transition. Runs Locally or in the cloud. We run OP in the cloud, but it can be run locally on a practice server. If you have more than one office, you are relying on your internet connection anyway for all ofices where you server is not located. We had local versions of EMRs before OP and that is why we chose the cloud version or OP. We felt they could protect patient data better than we could. In any case if you have multiple offices or are using the cloud version, you want an excellent internet provider and should probably consider having a back up provider in case your primary IP goes down as they all do from time to time.

Pros

Office Practicum (OP) is a great choice for pediatricians who want a tailored EMR that handles the nuances of child healthcare well. The pediatric functionality is hard to match, highlighted below. Pediatric-Focused OP offers tools specifically for pediatric care—age-based dosing calculators, Bright Futures templates, vaccine forecasting, and well-child visit tracking. These features reduce manual work and improve clinical accuracy for our providers. Immunization OP handles immunization schedules well, including state registry integration, catch-up scheduling, and alerts for upcoming or missed vaccines. We are in Georgia and OP is interfaced with the GRITS system to automatically upload vaccines given into our state registry. We have 3 offices and moving vaccines from one office to another, if necessary, is a simple process within OP. Growth Charts & Developmental Tracking: OP has CDC and WHO growth charts allowing for seamless tracking of height, weight, BMI, and head circumference over time, which is important for pediatric care. Practice Management: Billing, scheduling, and reporting are integrated with clinical operations. We use our previous software for billing before we switched to OP in 2017, so I cannot comment on the billing package. Customization & Templates: Our providers customize templates to reflect their documentation preferences. The well-visit templates are thorough, with pre-set guidance for age-appropriate screenings and anticipatory guidance. We also created templates for lab batches that providers can layer into other encounter templates when seeing patients so they don’t have to order each lab individually.

Cons

Some of their vendor partners have not lived up to our expectations. However, I do prefer them looking for ways to enhance the features and letting me determine if I like the outsourced vendors enough to employ the features.

Alternatives considered

[Sevocity](https://www.capterra.com/p/81297/Sevocity-EHR/)

Reasons for choosing Office Practicum

Docs preferred the human interface and that it was tailored to pediatrics.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

June 13, 2025

Hi Tom! Thank you so much for taking the time to share this detailed and thoughtful review! It’s great to hear that Office Practicum has been such a strong fit for your pediatric practice. Our goal as a pediatric-specific EHR is to support the unique clinical and operational needs of child-focused care, so we’re especially glad to know that features like age-based dosing, our vaccine management and invetory tools, developmental tracking, and customizable well-visit templates are making a meaningful impact for your team. We're thrilled to hear that your doctors (and patients!) appreciate features like ePrescribing for controlled substances, and that our support and training teams helped make your transition a smooth one. Knowing that OP is your third—and last—EHR means a lot. Thanks again for being part of the OP community and for trusting us to support your care across multiple offices!

[View all Reviews](https://www.capterra.com/p/156932/Office-Practicum/reviews/)

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