# Page 3 | Office Practicum Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is Office Practicum the right Patient Management solution for you? Explore 276 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/156932/Office-Practicum/reviews

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Office Practicum

4.2 (276)

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Last updated March 13th, 2026

# Page 3 - Reviews of Office Practicum

## Showing most helpful reviews

Showing 51-75 of 276 Reviews

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Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

CF

Cecile F.  
  
Medical Practice  
Used the software for:

### "OP Pediatric EHR review "

May 4, 2014

4.5

Pros

Our 12-provider pediatric practice likes the fact the EHR is for pediatrics only. We have been with OP for nine years. The ability to tailor your EHR to pediatrics and teens clinically is truly amazing. The OP culture is committed to best practices and incredibly open to feedback. They are always innovative and working to stay current with all the regulatory changes that impact pediatric practices: Meaningful Use, e-prescribing, HIEs, etc. I have never seen a company invite so much feedback in the spirit of change! Their medical director hands out her personal email on the blog all the time!

Cons

There have been so many changes for all EHRs in the last several years that OP can struggle, like the rest of us, to keep up and have products ready when they think they will come out. That said, I think they have become much wiser about how long it will take to be truly ready and more fully beta test before upgrades are released. The Practice Management side is not as strong as the clinical side, but new releases are addressing these issues.

Review Source

WS

Wayne S.  
  
Medical Practice  
Used the software for: 2+ years

### "Best EMR that we have used to date"

June 29, 2015

5.0

Pros

Our office has previously used 2 other EMR's and I have used 2 other and by far this is the most intuitve and easy to use EMR on the market. Easy to use and allows for work flow to be easy. Thinks the way pediatricains think. Can see where patient is in system from check in to check out Financial reports easy to use and find out what you need Easy to enter and keep inventory of vaccines

Cons

When you want to fine tune forms the process is very labor intensive. However this system allows you to fine tune any report you want once you learn the system.

Review Source

SM

Samuel M.  
Pre-Sales Engineer  
Mental Health Care  
Used the software for: 1-2 years

### "The seemless, intuitive solution for medical practitioners"

August 15, 2018

4.0

I would highly recommend this to hospitals that handle large number of patients annually.

Pros

The software has a very friendly interface that enables quick entry of information of patients and other records. The software makes it easy to enter and retrieve health records of large number of patients quickly and easily.

Cons

Well, everything has its downside. There's just a small hitch in that it's abit slow on my computer. Am not sure of its just the speed of my machine or its the software.

Review Source

SE

Sameh E.  
MD  
Medical Practice  
Used the software for: 6-12 months

### "stay away from it.. BIG SCAM"

June 3, 2021

1.0

WORST EXPERIENCE WITH ANY SOFTWARE EVERE HAVE OVER MY 15 YEARS DEALING WITH EMR

Pros

NOTHING ON THIS SYSTEM OR THEIR STAFF CAN BE LIKED

Cons

VERY COMPLEX THEIR IMPLEMENTATION AND TRAINING TAKE FOREVER BECAUSE THEY KNOW ITS NOT GOOD

Reason for choosing Office Practicum

UNFORTUNATLY A CO WORKER RECOMENDED ?

Review Source

DH

Dolly H.  
Office Manager  
Medical Practice  
Used the software for: 2+ years

### "OFFICE PRACTICUM and YOU"

June 2, 2016

4.0

Pros

I am very happy with the way questions are responded to. The politeness and help from the employees for hardware and software. Once you get into the swing of OP it does a lot of streamlining your work.

Cons

I would like the rejections on bills to be more clearly telling a story about what happened. Each rejection should be clearly stated in each claim. I would like to add on procedures to an existing bill when necessary. I would like to not have a hard time tracing back credits and applying credits to accounts

Review Source

KE

Kathy E.  
  
Medical Practice  
Used the software for:

### "The more prep work you do prior to going live, the better you are!"

August 26, 2014

4.0

Pros

It's pediatric-specific. I love the charge entry and the scrubbing part of it for billing. Messaging is great. It's a robust system.

Cons

It will definitely take your physicians much longer to do their job. Electronic is not quicker. Don't shortchange yourself with training and e-learning time in advance. Scanning paper, having consults, and creating legacies are tedious and a lot of work. We're still trying to work on this process. With paper, the providers could glance at it quickly and sign off on it. Now, you have to scroll down through everything, and it's a much longer process. Physicians are still spending additional time (hours) in the evenings doing messages and reviewing their scans. Billing statements are not user-friendly. They are hard to understand and explain to a patient. There's too much detail on them. There's no training on the upgrades. You have to figure them out yourself.

Review Source

SK

Susan K.  
  
Medical Practice  
Used the software for:

### "The value of Office Practicum to a pediatrician"

February 1, 2014

4.5

Pros

Office Practicum thinks like a pediatrician. They understand that taking care of children is inherently different than taking care of adult patients and they focus on things like vaccines, growth charts, adolescent confidentiality, well visits - things that are at the core of what pediatricians do every day. In addition, the vendor has created a virtual community of pediatricians who use the product and collaborate with each other to make use of the software even more valuable.

Cons

It's not really the vendor's fault, but so many outside regulatory changes including Meaningful Use and ICD-10 have no real value to practicing pediatricians, especially since at least 50% of us don't qualify for any MU funding. Sometimes the need to keep up with external regulations has necessitated slower incorporation of functionality that pediatric users want included to push the envelope.

Review Source

PH

PETER H.  
Administrator  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Medical REcords ok, but the business, reporting and reliability a disaster"

July 19, 2019

3.0

Demos are very nice and promised features sound wonderful. Reality is different. Three years in still waiting for promised enhancements with no due date.

Pros

The medical record is adequate and tailored for pediatrics.

Cons

Fragile on the web- promised speeds do not happen Reporting is rudimentary and you must know ancient SQL language to get a report They nickel and dime you for anything you need to meet MU or reporting or other more advanced features. The revenue cycle is 1980's capability and was described exactly that way by the CEO. If going off mainstream software be prepared to add billing and registration staff.

Review Source

SM

Stephanie M.  
Billing Manager  
Medical Practice  
Used the software for: 2+ years

### "A great tool for pediatricians everywhere"

August 1, 2016

5.0

Pros

The vendor is very helpful and quick to respond with solutions to most issues our office has. The product itself is easy to use and has so many useful tools (like PCMH reports).

Cons

The thing I like the least is the updates. Usually there are great new features, but there is also the occasional glitch that disrupt the workflow until it is resolved.

Review Source

SW

Sarah W.  
Manager  
Medical Practice  
Used the software for: Less than 6 months

### "After a lot of research OP was our best choice!"

October 26, 2016

5.0

Being a small (solo) pediatric clinic and doing many months of looking for the 'perfect' EMR, we are so happy to have found Office Practicum. We had 7 demos of other products as well as being told we were 'too small' of a practice for some of the large EMR's to sell to, we are very thankful to have found OP. The training and implementation was wonderful! We have now been on the cloud based system for 6 months and our transition has been fantastic. Our decision to change EMR systems was based on that our previous EMR was not keeping up with the current technologies, MU and immunization reporting. OP has been great with all of these! We also use their RCM component which has been invaluable for our practice.

Pros

Ease of use. Training and implementation. Robust system. RCM

Review Source

MaD

Marie ange D.  
Responsable marketing  
Chemicals  
Used the software for: Less than 6 months

### "Produits indispensable "

April 1, 2023

5.0

Bon produit rentable

Pros

Suivi de la clientèle et ordonnance pré rentrée selon la traçabilité du patient

Cons

Pas d intégration par importation c'est dommage

Review Source

DN

Deborah N.  
Nurse Practitioner  
Medical Practice  
Used the software for: 2+ years

### "Easy to edit the templates and make it very practice specific."

May 5, 2015

4.0

Pros

Pediatric specific with embedded Bright Futures features. The vendor is always moving forward with innovation. Seemless conversion to SNOMED> Hopefully, the same for ICD 10!

Cons

Delays, delays, and more delays. Please adjust your timeframes to a more realistic date. Ex: OP 14--many months after it was promised.

Review Source

JR

Jeanette R.  
  
Medical Practice  
Used the software for:

### "New Practice, New Software, Great combo!"

May 29, 2014

4.5

Pros

I respect that OP recognizes that the product is not a done deal upon delivery! The fact that OP is still in the mode of changing is both wonderful and at times frustrating. The fact that OP changes really is far more to our advantage than it is a problem. Allowing for physician/office feedback about their product and working to make the product better while combining all of the changing landscape of medical care is one the greatest advantages! Being pediatric-based is also awesome.

Cons

I would say that a faster turnaround to updates would be nice. The beta testing is needed so that all providers aren't having the same issue, but once the product is ready to roll out, it would be nice if it could be done to everyone at once instead of needing to get on a list.

Review Source

JB

Janice B.  
Nurse Practitioner  
Medical Practice  
Used the software for:

### "Good pediatric-specific product"

May 2, 2014

4.0

Pros

It's pediatric-specific and able to be customized. It has a lot of ability if the practice is willing to devote the human time and money (not seeing patients) to build. I think all systems require building, but I expected that the templates in a pediatric-based system would have been more fully developed with editing capabilities.

Cons

Communication. I would have liked more specific instructions as we prepared to go live, such as dx list completed, how to view these templates, and developing a timeline. It would be scary, but they could have informed us that it would likely take x amount of time to review specific parts, such as templates. It felt like it was just go live, and then build. An alternative way is have a frame and then rearrange and get more.

Review Source

NR

Natalie R.  
Practice Manager  
Medical Practice  
Used the software for: 1-2 years

### "Pediatric Based Bells and Whistles! "

November 27, 2018

4.0

Super easy to train new Medical Receptionists and Nurses on this system.

Pros

I love that it is entirely built for the pediatric practice, which translates into fewer screens needing to be accessed before getting to a screen that is applicable to our population.

Cons

The internal messaging feature is weak but will soon be phased out from what I've been hearing when I inquire. Support hold times can be long but the people are always very helpful once you reach them.

Review Source

NA

Nancy A.  
Doctor  
Medical Practice  
Used the software for: 2+ years

### "a user friendly program"

April 29, 2015

4.5

Pros

OP is much more user friendly than other programs. Our local hospital uses Epic and I spend a lot of time searching for different items. OP is easy to navigate and has easy to find tabs for most items.

Cons

As with most computer programs, there seems to be glitches with every upgrade

Review Source

JB

Janice B.  
Nurse Practitioner  
Medical Practice  
Used the software for: 1-2 years

### "OP review from a large practice view"

April 24, 2015

4.5

Pros

Pediatric focus. Has logic with how the pieces fit. Has a great deal of depth and ability. Many different ways to learn the new information. Must be willing to stretch one's abilities, think through where a path will take you, think in new ways.

Cons

The need to figure out how to make it work. It would be nice to have all the different trainers' tricks to make it better rather than just those of the person you were assigned.

Review Source

EE

Eiman E.  
Doctor  
Medical Practice  
Used the software for: Less than 6 months

### "Was not happy with the product ."

November 5, 2015

2.0

Pros

pediatric specific templates and vaccine inventory.

Cons

The fact that OP is uni-directional with Florida shots vaccine registry dis-allowing exporting vaccines from florida shots . The general layout of the system has a very small font size making it hard to read, get your self a pair of glasses if you are planning to use OP . The system keeps freezing when I am using it from home and I was told its due to the speed of my wireless internet which means additional cost to upgrade both home and business internet. The schedule for implementation is based upon the availability and the convenience of the trainers, it took me more than 5 months to go live with them and its not because of the intensity of the training its just because they don't have enough trainers. The customer service is of limited help and is mainly for technical support, if you have an EHR question then you have to get in touch with the trainer.

Review Source

CW

Corey W.  
  
Medical Practice  
Used the software for:

### "Office Practicum pediatric EHR software is a WINNER."

October 30, 2014

5.0

Pros

Unlike most medical EHR and billing software programs, Office Practicum is pediatric specific. It was designed by a pediatrician, and is solely 100% for pediatrics. The result is superior (and always appropriate) templates, great, beautiful growth charting, bright futures handouts build-in and developmental recommendations for specific patient visits. These plus many other characteristics that are so much more robust and appropriate for pediatricians. From sports physicals to vaccines for children, this software has it all, and it is all for pediatrics. Their customer service is superb, and the software itself is user-friendly.

Cons

The cost, pure and simple. But you get what you pay for, and this product is worth it!

Review Source

DB

Dana B.  
Office Manager  
Medical Practice  
Used the software for: 2+ years

### "Excellent product"

May 6, 2015

4.5

Pros

Consistent updates to help improve provider functions. Devotion to help making MU achievable.

Cons

Having to open multiple screens for patient information. Ex. When in a patient chart you have to then open demographics to see patient information.

Review Source

HS

Henry S.  
Doctor  
Medical Practice  
Used the software for: 2+ years

### "OP Evaluation"

April 29, 2015

4.0

Pros

Software designed to meet my needs as a pediatrician and the commitment OP has to adapt its product to the changing demands of health care The leadership at OP are top notch individuals

Cons

Most frustrations results from times when OP is down

Review Source

KJ

Kristy J.  
  
Medical Practice  
Used the software for:

### "Office Practicum Review"

August 7, 2014

5.0

Pros

I like the ability to utilize patient information regardless of which office you're currently at, to communicate from a patient's chart with providers, and to send RXs from a patient's chart.

Cons

After the most recent update, there seems to be difficulty utilizing the RX tab. For example, when you go into medication from a message, you now have to hit the update tab and then edit to renew a script. Extra steps are needed now. Also, you are unable to delete a medication when inside a message. You have to get out of the message, go to the chart, delete the medication, and then go back into message. Also, we have recently had a lot of problems with the program kicking us out every few minutes.

Review Source

BZ

Beverly Z.  
CMA, Clinical Supervisor  
Medical Practice  
Used the software for: 2+ years

### "Clinical Supervisor, CMA"

June 3, 2016

4.0

Pros

This system has been very user friendly and easy for someone who is not a computer person to use.

Cons

I like the ease of looking up the immunizations for our patients and the information on the needed vaccines and the required spacing.

Review Source

DI

Darien I.  
Salesman  
Medical Practice  
Used the software for: 2+ years

### "Practicum review"

August 16, 2018

4.0

Pros

Very easy to use. Very helpful with tracking task that need to be done for doctors visits so you can be organized.

Cons

There is a Constant update is necessary to get the maximum affect of the application use in the whole program

Review Source

SD

Suzanne D.  
Doctor  
Medical Practice  
Used the software for: 2+ years

### "Office Practicum delivers"

December 21, 2017

5.0

This overall is a great program.

Pros

This is a pediatric software. The designers have built-in designs that are tailored to meet the demands of many pediatric offices. As times and requirements from multiple agencies change, the designers are quick to meet these new challenges. It is easy to use. We have trained new doctors, nurses, front office with no problems. It also has ways to keep confidentiality matters under control. We are able to do everything that we need to do on the software. The designers are prompt to handle problems and prompt to respond to new requirements including requirements, it seems, from the state level for each of the states. We also use the program for billing purposes, and have had no problems with the billing end of things. You can have your own design features added easily and make your own templates for almost everything. Plus, making templates is very user-friendly

Cons

Some of the things we need to do on the software comes at an additional price. For example, if you want to be storing on the cloud or you want the software to send emails of upcoming appointments to patients. Sometimes there are a lot of clicks that seem could be decreased. Extra clicks is time consuming. There are other things that could improve workflow as well which would also improve time consumption.

Review Source

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