# Page 4 | Office Practicum Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 4 - Is Office Practicum the right Patient Management solution for you? Explore 276 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/156932/Office-Practicum/reviews

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Office Practicum

4.2 (276)

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Last updated March 13th, 2026

# Page 4 - Reviews of Office Practicum

## Showing most helpful reviews

Showing 76-100 of 276 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

RM

Ray M.  
Billing Manager  
Financial Services  
Used the software for: 2+ years

### "Are you down with OP15?"

September 20, 2016

4.0

Pros

The level of responsibility taken by the customer support.

Cons

Not intuitive, cannot create a rules engine without assistance. Visually looks like it was made in the 1990's circa Windows 95/98

Review Source

TH

Tiffany H.  
Billing Manager  
Financial Services  
Used the software for: 2+ years

### "i really like using OP"

June 2, 2016

4.0

Pros

op is very functional, and user friendly, the vendor does need a bit of improvement on customer service with its wait time.

Cons

some glitches but they respond in a timely fashion

Review Source

HK

Harsha K.  
Office Manager  
Medical Practice  
Used the software for: 2+ years

### "Very easy to learn and great help"

July 25, 2016

5.0

Pros

Very easy and help is prompt. the ease of going to chart from appt and then complete billing in one go.

Cons

Would like if we can get the deductbles in tracking

Review Source

RS

Rona S.  
Doctor  
Medical Practice  
Used the software for:

### "Great product, very happy with our choice."

May 4, 2014

4.5

Pros

It's pediatric-specific, so it is built with the functionality that pediatricians need every day. The vaccine logic is terrific. It's so easy to make your own templates and write phrases that can be inserted into notes. The special growth charts (preemie, Down syndrome) are helpful to pediatricians. They actively seek out suggestions from users and use them for improvements. It communicates with our labs and state vaccine registries.

Cons

The PM side is weaker than the EMR side, but it has improved and continues to improve. I would like to incorporate color and underline in what prints out (it can already do bold).

Review Source

JP

Jessica P.  
Administrator  
Medical Practice  
Used the software for: 2+ years

### "Best Option for Pediatricians!"

April 23, 2015

4.0

Pros

I love how the ACIP immunization schedule and Bright Futures are integrated in the software.

Cons

there could be improved workflows (more efficient processes).

Review Source

LP

Lindsey P.  
Owner  
  
Used the software for: 6-12 months

### "I use this software for our pediatricians office."

January 24, 2018

3.0

Pros

I like that our records are all safely in one place. I can look up charts and graphs easily. I can see changes and comments from the staff.

Cons

It is hard to navigate and a little clunky. It is very basic and not pleasing to the eye. Otherwise, it serves its purpose.

Review Source

TW

Tim W.  
Doctor  
Medical Practice  
Used the software for: 2+ years

### "Great pediatric emr"

April 24, 2015

4.0

Pros

It's the best pediatric EMR that I have seen and it's cost effective.

Cons

With new upgrades there are glitches -- they do eventually get fixed

Review Source

RS

Robert S.  
President  
Medical Practice  
Used the software for: Less than 6 months

### "Office Practicum Pediatric EHR"

October 6, 2016

5.0

Having used Office Practicum for 16 years, I can say with confidence that this is an outstanding software product developed and supported by an outstanding company. Designed specifically for pediatrics, it has tools pediatricians need to both keep kids healthy and improve quality of care.

Pros

Pediatric-specific, customizable, frequently updated and improved, data-driven, well-supported

Cons

Honestly, nothing. I've used it for years and still think it's the coolest thing ever.

Review Source

JH

Jacqueline H.  
  
Medical Practice  
Used the software for:

### "Office Practicum"

August 6, 2014

2.0

Pros

The best part about OP is probably their pediatric-specific EMR, especially the Vaccines Forecasting, and that's about it. Unfortunately, there are only two pediatric-specific EMRs in the current market. I would choose their rival for their outstanding customer support and PM software, but their EMR is still not quite there yet. I do like that there's an OP forum where you have direct contact with the Medical Director, who is also a practicing pediatrician using OP.

Cons

The programming is terrible. There are a lot of bugs. Billing makes no sense; financial reports are unreliable.

Review Source

EF

Ellen F.  
  
Medical Practice  
Used the software for:

### "OP Review - Excellent!"

March 6, 2014

5.0

Pros

The product is pediatric specific, so it has many features that are unique, but important, to pediatrics (e.g. - preemie growth charts, immunizations, birth history, ability to link families together). OP service has also been very responsive to our needs; they get back to us in a timely manner and are friendly and helpful.

Cons

The Help manual needs a lot of improvement. There needs to be a way to search for a solution to a problem, rather than just being referred back to the user manual. That doesn't address any particular problem; they are just overall instructions.

Review Source

SP

Stephanie P.  
  
Medical Practice  
Used the software for:

### "Easy transition to EMR"

August 4, 2014

3.5

Pros

Office Practicum helped our office switch to EMR with ease. They offer many training sessions that really give you a hands-on experience before your go live date. There are many options that are available (and save time) that we didn't have when using paper, including pre-written letters, search options, and automatic phone calls.

Cons

There have been times that the billing portion of this software was very confusing. Also, there have been lags in tech support, sometimes having to wait until two days later for a callback if we didn't want to sit on hold for 30 minutes.

Review Source

BS

Barbara S.  
  
Medical Practice  
Used the software for:

### "A great Pediatric-specific EMR; not so great PM"

August 26, 2014

3.5

Pros

Great Pediatric-specific EMR. The doctor loves it. It has many pediatric-specific features that you can't find on other programs. The vendor is helpful and friendly.

Cons

The practice management system leaves a lot to be desired. It's overly complicated and lacks consistent reporting. It's also difficult to find and produce simple, common reports. OP has grown a lot in the last few years, and it appears they are having difficulty keeping up with PM updates. Also, new releases (for both EMR and PM) are full of bugs that should have been weeded out before release.

Review Source

JH

Jason H.  
  
Medical Practice  
Used the software for:

### "Great Experience with OP. Boutique Product for Pediatics"

May 3, 2014

4.5

Pros

Office Practicum is dedicated to Pediatrics and is a usable product right out of the box. It ships with pediatric templates based on Bright Futures recommendations.

Cons

The company has been working hard to stay ahead of changes in the industry. Overall, it is a wonderful program, and it improves with every update. It is a truly integrated PM and EHR product, but I think the EHR part is a bit stronger than the PM portion. The company seems to realize this and is working hard to improve reporting and tracking to make it a better business management tool.

Review Source

RW

Robert W.  
  
Medical Practice  
Used the software for:

### "Weiss Pediatric Care -Office Practicum Review"

May 3, 2014

5.0

Pros

Having had an opportunity prior to purchasing and using OP to evaluate and explore other non-pediatric-driven EHR products, I have been amazed at how attuned this program is to the needs of a practicing pediatrician and how it continues to evolve with cutting edge changes.

Cons

With all the changes occurring in medicine today, the demands on the programmers force some delays in implementing new interfaces with medical devices, especially in the cloud-based version, which would better serve my patients on a daily basis.

Review Source

TS

Tonya S.  
Administrator  
Medical Practice  
Used the software for: 6-12 months

### "Renaissance Pediatrics Review "

May 21, 2015

3.0

Pros

The clinical side of OP is excellent and had improved our operational flow as well as documentation.

Cons

The billing side needs work. Reports are not always accurate, depending on where OP pulls the data from. Making insurance adjustments is not easy. Should not have to find another patient to make a credit from the insurance. It would make an audit unbearable.

Review Source

DN

Deborah N.  
Nurse Practitioner  
Medical Practice  
Used the software for:

### "Pediatric-specific product that is continuously evolving"

May 3, 2014

5.0

Pros

It meets the needs of pediatric practices without major modifications. The software is user-friendly and kept up to date with good support staff. The templates are easy to edit and can be adjusted to fit a variety of workflows. There is good foresight in updates to meet changing regulations. Meaningful Use and PCMH are well-developed. The software is very flexible.

Cons

I wish there was a way to link the templates so that a standard workflow could be used. This would prevent missed elements in documentation.

Review Source

JB

Janice B.  
Nurse Practitioner  
Medical Practice  
Used the software for:

### "A good pediatric EHR"

August 12, 2014

4.0

Pros

I like that this is a pediatric-based software and that the company is responsive to concerns.

Cons

This software requires a lot of building by the individual office. This requires a lot of time and need to figure out. I needed to figure out what I needed to know and then seek information how to do it from OP. The system works smoothly for our office most of the time. It would be helpful to be provided a list of what needs to be built or have the option to hire someone at OP to build for the office.

Review Source

CD

Courtney D.  
Administrator  
Medical Practice  
Used the software for:

### "Top Notch! "

May 3, 2014

5.0

Pros

Being a pediatric-specific EMR system gives OP the advantage of being experts within our field. They stay up to date on any and all changes (e.g., new vaccines, immunization schedule changes, etc.), and they work diligently to get updates to customers prior to effective changes.

Cons

We often learn of upcoming big releases way ahead of time. I have found my enthusiasm and excitement regarding these new changes often moves to frustration due to the length of time it takes to get the new release.

Review Source

LT

Leigh T.  
Office Manager  
Medical Practice  
Used the software for: 1-2 years

### "I love this product."

April 28, 2015

5.0

Pros

Support staff is wonderful. Very polite and quick to get back to you.

Cons

Speed. Because we are cloud based, the internet speed often slows us down. Not an OP issue, but an internet issue.

Review Source

SS

Sue S.  
billing office  
Medical Practice  
Used the software for: 1-2 years

### "Office Practicum Review"

April 30, 2015

4.0

Pros

easy to navigate, training was excellent, conference is informative

Cons

Communication. When their are conectivity issues or when releasing updates you do not have all of the information.

Review Source

rP

roshni P.  
Nurse Practitioner  
Medical Practice  
Used the software for: 1-2 years

### "best pediatric software"

July 12, 2017

5.0

Pros

pediatric based software makes it easier when you are only seeing pediatric patients....

Cons

needs more pre-made templates so gives us more time to finish charting faster......

Review Source

SS

Susan S.  
Office Manager  
Medical Practice  
Used the software for: 1-2 years

### "Wonderful EHR"

April 30, 2015

5.0

Pros

Cool product and easy to use. Good customer service. Staff is very outgoing

Cons

Nothing. They go out of their way to make sure our company is well taken care of!

Review Source

DH

David H.  
Doctor  
Medical Practice  
Used the software for:

### "Office Practicum Pediatric EMR"

August 26, 2014

4.0

Pros

I like that it's pediatric-specific. It has superb vaccine logic and growth curves. The online listserv moderated by the Chief Medical Officer often gives very fast answers to questions without going through the Support Lines. Improvement suggestions easily are passed up the line for the next version. It has support for MU and NCQA.

Cons

The formal support lines can be a little slow. Prescription writing can be slow, but this may be more related to Dr First than OP.

Review Source

JZ

Jackie Z.  
  
Medical Practice  
Used the software for:

### "OP review Burlington Peds"

May 6, 2014

3.5

Pros

What I like best about this product and vendor is the amount of technical support we receive daily. Everyone is so willing to help when we put calls in for technical support. This product makes the office flow so much better.

Cons

What I like least about this product is the the amount of screens that we have to navigate in order to check patients in and out. Also, it would be easier for the DOB field to be typed in without the dashes for faster patient search.

Review Source

LT

Lori T.  
  
Medical Practice  
Used the software for:

### "Overall pleased; a few bumps in the road"

August 5, 2014

4.0

Pros

I like the pediatric-specific features, the built-in vaccine logic, the patient portal ability, and the generally timely support responses (with a few exceptions). PM and charting are integrated in the same system. ROS is easy to use, and the coding is helpful.

Cons

The billing software and the integration with merchant processors isn't always smooth or seamless, causing disruptions in patient statements/collections and also errors that can be embarrassing.

Review Source

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