# Page 5 | Office Practicum Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 5 - Is Office Practicum the right Patient Management solution for you? Explore 276 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/156932/Office-Practicum/reviews

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Office Practicum

4.2 (276)

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Last updated March 13th, 2026

# Page 5 - Reviews of Office Practicum

## Showing most helpful reviews

Showing 101-125 of 276 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

AV

Alonso V.  
Software Programmer  
  
Used the software for: Less than 6 months

### "Office Practicum"

June 19, 2018

2.0

I do not recommend it

Pros

All of your medical records and patient information will be in one place, you can also look up charts and graph.

Cons

Technical support is bad, they never know how to solve your issue, they close the tickets without giving a solution to your problem.

Review Source

II

Imran I.  
Director  
  
Used the software for: 6-12 months

### "Great product, however could do with more functionality"

February 22, 2018

4.0

Pros

Stable and secure platform. The platform gives you a springboard but needs a bit of tweaking and configuration to get it right. It is the amount of fixing and configuration. But this could be a good thing in the sense it is tailored to needs.

Review Source

JS

Julie S.  
Secretary  
Medical Practice  
Used the software for: Less than 6 months

### "Recommending OP "

October 26, 2016

4.0

I feel the overall use of OP is easy and usually has more than one option to get where you need to get. They have a wonderful support team!

Pros

I feel your support team is EXCELLENT! Always friendly and helpful. They are willing to go the extra mile to help with problems.

Review Source

SS

Susan S.  
Office Manager  
Medical Practice  
Used the software for: Less than 6 months

### "Best EMR for pediatrics!!"

October 17, 2016

5.0

Hands down the best of the best for pediatric offices. OP is so user friendly and works around your practice. Love the ability to personalize it to us.

Pros

User friendly, Finding information takes no time. The screen is not overly busy so easy to get around.

Cons

Nothing right now

Review Source

MT

Michael T.  
  
Medical Practice  
Used the software for:

### "Pretty great first year with OP"

May 3, 2014

4.5

Pros

It's a very smooth transition from paper for providers. Templates provide a great starting point for those with no prior EMR experience. They have good tutorials during training.

Cons

It's a more difficult transition for billing. It lacked a lot of the features of our previous billing system. The e-learning tutorials disappeared after six months. I wish they were still available for review and for training new staff members.

Review Source

BM

Brenda M.  
  
Medical Practice  
Used the software for:

### "Not overwhelming."

August 12, 2014

4.5

Pros

The vendor is always ready to help when we need help. I would like to be able to speak to a billing specialist when I call with a problem instead of having a go between. The software is user-friendly.

Cons

My only complaint is that when we got our upgrade to 11.4, there were a few bugs that I felt should have been worked out before it was released, but Office Practicum is working on the problems that we have experienced.

Review Source

IR

Isabel R.  
  
Medical Practice  
Used the software for:

### "Two years using and happy"

August 6, 2014

4.5

Pros

It's a pediatric-specific EMR that comes with easy-to-use pre-made pediatric templates. I especially like the immunization part. It keeps inventory, as well letting you know what immunization are appropriate

Cons

The Practice Management side is not as robust as I would like, and reports are often difficult to obtain. The vendor has been working on this, and there has been and will continue to be significant improvements.

Review Source

MG

Maureen G.  
  
Medical Practice  
Used the software for:

### "Seasoned OP Practice"

May 21, 2014

4.0

Pros

It's a Pediatric EMR produced and supported by practicing pediatricians and their IT spouses. You aren't trying to fit a pediatric square peg into an adult round hole. It's constantly being updated to meet changing requirements.

Cons

We've had some ongoing frustrations with elements of the EMR, in particular the patient message exchange. In 2014, there should be more reliability with an appointment confirmation system.

Review Source

MA

Melissa A.  
  
Financial Services  
Used the software for:

### "Office Practicum Survey"

August 12, 2014

5.0

Pros

The product is user-friendly, and the vendor is quick to get back with you if you have questions or issues if service goes down briefly. Also, I like that it is designed for pediatrics, and I love the technology of how prescriptions are automatically printed out and sent to the pharmacy. I'm happy that our practice chose this software.

Cons

Nothing. I like everything about the program and its customer support.

Review Source

GK

Gale K.  
Office Manager  
Medical Practice  
Used the software for: 2+ years

### "Pediatric Bliss"

December 21, 2017

5.0

I have been using OP for about 20 years now and have watched it grow and change like any child from infancy to adulthood, and this program has matured to an invaluable tool for pediatric practices across the country.

Pros

This is one of the easiest programs I have ever used. The point and click on most screens has made a computer dummy like me a genius when it comes to doing my job, or even helping out in areas of the program that are not in my every day job description. Entering payment, doing diagnostic testing in house or sent out to the lab, exam notes and prescriptions have become easier and quicker plus more legible. The program helps track tasks which need to be done when children come in for visits so nothing can be forgotten, vaccines history is available so appointments can be made within the correct time frame to the child to receive them so visits are not lost on early scheduling. This program, if used to it's fullest potential can be a doctors' dream come true.

Cons

There are very few cons to this program, but with all computer generated software, there is the occasional update that doesn't go well. When that happens, support at OP is usually on top of it and a fix is done asap, after all computers are only as good as the programmer and we are all human.

Review Source

TH

Thomas H.  
  
Medical Practice  
Used the software for:

### "Failed with Epic, but succeeding with OP"

May 21, 2014

4.5

Pros

It's pediatric outpatient-focused with intuitive features and ease of customization. They have good support, and the Meaningful Use dollars we have received have just about paid for it. The bidirectional interface with our state immunization registry makes downloading our patients' records a breeze.

Cons

The lab result display is poor. It doesn't have a recently viewed recall button like EPIC.

Review Source

RV

Russell V.  
  
Medical Practice  
Used the software for:

### "1 year, 9 months with OP"

August 8, 2014

4.0

Pros

I like the ability to run various reports and lists related to patient care and patient information. OP Support is almost always quick to respond and resolves issues courteously and promptly.

Cons

Only select menus and functions are customizable. The Connexin Software help website for Office Practicum doesn't always explain what certain functions are used for and when you would use them.

Review Source

RA

REBECCA A.  
Office Manager  
Medical Practice  
Used the software for: 6-12 months

### "Highly recommended!"

January 5, 2016

4.5

Pros

The software is user friendly and easy to navigate!

Cons

The only critique I can give is to do a little bit more in depth with the training especially on the billing end. They do provide additional webinars so those are very helpful!

Review Source

DS

Donald S.  
  
Medical Practice  
Used the software for:

### "BelliAcres Peds/OP"

August 26, 2014

4.5

Pros

It's pediatric-specific. We're sold on a system that is made by pediatricians for pediatricians. They understand us.

Cons

The PM module is weak and confusing. While family billing is a plus, the system of credits and debits without real-time reconciliation makes it difficult to know patient balances at the time of the visit when we are most likely to capture payment face to face.

Review Source

LL

Laura L.  
Doctor  
Medical Practice  
Used the software for:

### "EMR that is made for pediatricians"

May 4, 2014

5.0

Pros

I had an EMR that was for both internists and pediatricians. and it was not pediatric-friendly because most of the users were primary care specialists for adults. This EMR is for pediatricians, and the company understands what pediatricians need in order to offer high quality care to their patients.

Cons

The reports module is not as user-friendly as the rest of the program.

Review Source

LB

Louis B.  
pediatrician  
Medical Practice  
Used the software for: Less than 6 months

### "New User"

February 17, 2017

5.0

I had a private practice for 30 years and had paper charts. Two moths ago I closed my practice and joined a group using OP. I had some trepidation about it but found it easy to learn and use.

Pros

Ease of use.

Cons

It is an EMR

Review Source

GL

Georgene L.  
  
Medical Practice  
Used the software for:

### "Georgene's rewiew"

August 26, 2014

4.0

Pros

I like the way it is set up for the flow of office. The vendor tries very hard to do the best job for all concerned.

Cons

I do not like the Practice Management side at all. Posting payments and credits are a nightmare. Running reports to reconcile with the bank account is impossible. The new upgrade keeps getting put off because of bugs. RX does not work properly.

Review Source

CW

Coleen W.  
  
Medical Practice  
Used the software for:

### "Lab Coordinator"

August 9, 2014

4.5

Pros

I like that I get the labs electronically. They go to the provider that orders the Lab. I can send a message from the chart with the lab attached to whomever I need to. It works out great for a call back.

Cons

I hate when I go to get my labs and they're not there. You have to make phone calls to see what the problem is. Someone should call when the importer is down.

Review Source

MM

Mandy M.  
  
Medical Practice  
Used the software for:

### "My OP review"

August 3, 2014

4.5

Pros

I feel like the product is pretty easy to catch on to. It's easy to explore and learn new things without making huge mistakes. The product quality definitely meets my expectations.

Cons

The instant messaging is horrible. Your IM disappears too quickly, and they cannot be saved. It also seems like after OP updates, the system is slower and some things mess up.

Review Source

DN

Doris N.  
  
Medical Practice  
Used the software for:

### "Office Practicum - Glad I Have It"

May 2, 2014

4.5

Pros

I like the fact that it is designed only for Pediatrics, which is what we need for daily use and keeps us up to date. I love using e-prescribe and having some of our labs entered automatically. I love the Bright Futures surveys.

Cons

I'm not sure if this is OP-related only, but documentation does take much longer. I haven't got the handout feature to work.

Review Source

JR

James R.  
  
Medical Practice  
Used the software for:

### "Physician, user for 1.5 years"

May 4, 2014

4.5

Pros

It's an excellent, pediatric-focused EMR with good support. The use of templates and the ease of ability to create and edit templates is great. I also like the vaccine logic part of software.

Cons

The practice management side of the program is lacking. Compared to our previous PM software, it's more difficult for our billers and receptionists to use.

Review Source

SR

Susan R.  
  
Medical Practice  
Used the software for:

### "Office Practicum Review"

May 4, 2014

4.0

Pros

Once you learn the full potential of the product, you can will drill down and get all the various information you are trying to retrieve.

Cons

The training was confusing. A written user manual would be recommended as a quick reference guide in addition to the F1 button. People work differently, and I would have preferred a paper quick reference guide.

Review Source

SM

Shirley M.  
  
Medical Practice  
Used the software for:

### "Harbor Pediatrics OP"

May 21, 2014

4.0

Pros

OP is a good system. It is easy to learn, as far as a reception, check in, and registration product. It has a nice layout, and we have never had any problems with IT issues.

Cons

The billing aspect is not very user-friendly. It is confusing at first, but any billing product would probably have the same complaints. Reports are also an issue.

Review Source

LR

Linda R.  
  
Medical Practice  
Used the software for:

### "My experience is limited since I only have to do a few tasks."

August 3, 2014

3.5

Pros

Once I learned my tasks, it is rather simple to use.

Cons

When there is an upgrade, it doesn't always make things easier. For example, a previous version always had my office location as Fairfield. Now it comes up as Hamilton, requiring an extra step to change to Fairfield. The program should offer a Default Office Location for each office.

Review Source

RB

Robert B.  
  
Medical Practice  
Used the software for:

### "Terrific Pediatric EMR"

August 5, 2014

4.5

Pros

It has excellent pediatric functionality: growth charts, vital signs (especially pediatric BP norms), vaccine analysis, exam templates. They continuously improve the product from year to year.

Cons

Reports could be more robust. It has electronic lab importing functions, but it needs streamlining (e.g., checking for duplicate lab imports).

Review Source

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