Best For

Iubenda is for companies, app developers and agencies of all of sizes, from SMBs to larger organizations who need compliance solutions. Selected customers: Honda, Peroni, Rai, Boggi

Product Details

A 360 degree solution to make your sites and apps compliant with the law across multiple languages and legislations with remote and automatic updates handled by our international legal team. We are serving more than 65,000 customers in 100+ countries ranging from enterprise companies to fledgling startups. Our products include the Privacy Policy and Cookie Policy Generator with 650+ clauses, our Cookie Solution, the Internal Privacy Management Solution and the Consent Solution.

Contact Details

iubenda

https://www.iubenda.com

Founded in 2011

Located in Italy

Starting Price

  • $27.00/year/user
  • The Privacy Policy Generator is charged Per site/app and language.

Free Trial

Platform

  • Installed - Mac
  • Cloud, SaaS, Web
  • Installed - Windows
  • Mobile - iOS Native
  • Mobile - Android Native

Training

  • In Person
  • Live Online
  • Webinars
  • Documentation

Support

  • 24/7 (Live Rep)
  • Online

iubenda Features

Access Control
Consent Management
Data Mapping
Incident Management
PIA / DPIA
Policy Management
Risk Management
Sensitive Data Identification

iubenda Reviews

Showing 5 of 55 reviews
Overall
4.9/5
Ease of Use
4.6/5
Customer Service
4.9/5
Verified Reviewer
Furniture, 51-200 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
April 30, 2018

“Super-simple privacy policy generator for those who hate managing and updating their site policies”

OverallHelps us easily generate a compliant Privacy Policy and makes it easy for users to understand
ProsI LOVE iubenda. If you, like me, are part of a smart team and can't afford to pay legal fees to update your privacy policy every time you add some code to your site, or you just hate having to manage that process, then iubenda is for you. It's ridiculously affordable, and super easy to use. Essentially, you just tell it what you do or what third party services you use, and it will generate the proper legal wording in your Privacy Policy for you. Not only that, but they keep their wording up to date and have tons of popular services in their library, such as Google Analytics, DoubleClick, AdRoll, and thousands more. Even better, they have a "simplified" version of this policy that you can place anywhere that's free of legalese and makes it easy for the every day user to understand. This simple version can then be expanded to a detailed version that is still easy to understand. They also have great support and resources available to further educate you about compliance and current issues in the privacy and data protection world.
ConsThe only negative I can think of is that they don't have verbiage for absolutely everything pre-written, although you can request services that they don't currently have in their library right inside the platform.

Vendor Response

By iubenda on December 28, 2018
Hello, thank you for the review, it's greatly appreciated! We are happy you like our service and we are constantly working in order to add new features and clauses to our generator. if you happen to need assistance with our solutions, please contact us anytime at info@iubenda.com or through the support chat you can find in every page of our website
Reviewer Source 
Source: Capterra
April 30, 2018
Avatar Image
Carlo A.
Designer
Internet, 1-10 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
September 26, 2018

“Best Privacy Support”

OverallGiven the new regulations and the complexity of the laws, thanks to iubenda we have arranged some details that we had not previously considered.
ProsThe best privacy policy generator for your site. In a few minutes you can create a complete and accurate policy.
ConsNo defect at the moment. Valid product and quick support.

Vendor Response

By iubenda on December 28, 2018
Hello Carlo, thank you for your review, it's very appreciated! We are happy to hear that you fully enjoyed our services. If you need help, our support team is always at your disposal.
Reviewer Source 
Source: Capterra
September 26, 2018
Filippo C.
Consultant
Marketing and Advertising, Self-employed
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
June 5, 2019

“Excellent service”

OverallI became a customer and I recommend it to my clients because the reliability of the service is high. For over two years I have relied on Iubenda so I no longer have to worry about these legal aspects of a website.
Proscompleteness, effectiveness, safety are crucial aspects for any activity on the web
Conscustomer service is really efficient so, for every question, I always have the answer
Reviewer Source 
Source: Capterra
June 5, 2019
Avatar Image
Michael S.
IT System Engineer
Utilities, 11-50 employees
Used the software for: Less than 6 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
January 13, 2019

“Excellent Hassle-Free Service”

OverallThe service is absolutely brilliant, they do not hesitate to offer information and support, and that is what is needed. I'm pleased because the service is affordable for people who do not have stacks of cash available, and it simple, and straight forward to use.
ProsLike many when you're building a mobile and web application development business you need to get things moving quickly and without hassle. Iubenda offers that and simplifies the legal matters. As an end-user to many world-wide applications, my data and how it is stored, and processed matters to me, and I want the same for my end-users. Iubenda is simple to use and integrate into your web and mobile applications and its great if you want to understand data protection law.
ConsThat I license covers an app or website and cannot be easily made to cover an entire organisation for example take a business that might have a mobile app, dashboard, and website. It would be great if Iubenda made it so one license covers the various applications even though yes they may have different data processing matters.
Reviewer Source 
Source: Capterra
January 13, 2019
Simone M.
Owner
Computer Software, Self-employed
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
August 5, 2019

“An easy solution for cookies, privacy and GDPR...”

OverallA truly excellent experience of use and human relationship. Excellent webinars that Iubenda offers from time to time.
ProsAn easy solution to manage all issues related to compliance with cookies, privacy and GDPR for all my clients. Easy to integrate, efficient and with excellent support.
ConsSome funcionality should be implemented as widget
Reviewer Source 
Source: Capterra
August 5, 2019