Who Uses This Software?

Iubenda is for companies, app developers and agencies of all of sizes, from SMBs to larger organizations who need compliance solutions. Selected customers: Honda, Peroni, Rai, Boggi


Average Ratings

40 Reviews

  • 5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $27.00/year/user
    See pricing details
  • Pricing Details
    The Privacy Policy Generator is charged Per site/app and language.
  • Free Version
    Yes
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    24/7 (Live Rep)

Vendor Details

  • iubenda
  • www.iubenda.com
  • Founded 2011
  • Italy

About iubenda

A 360 degree solution to make your sites and apps compliant with the law across multiple languages and legislations with remote and automatic updates handled by our international legal team. We are serving more than 65,000 customers in 100+ countries ranging from enterprise companies to fledgling startups. Our products include the Privacy Policy and Cookie Policy Generator with 650+ clauses, our Cookie Solution, the Internal Privacy Management Solution and the Consent Solution.


iubenda Features

  • Access Control
  • Consent Management
  • Data Mapping
  • Incident Management
  • PIA / DPIA
  • Policy Management
  • Risk Management
  • Sensitive Data Identification

iubenda Reviews Recently Reviewed!


Super-simple privacy policy generator for those who hate managing and updating their site policies

Apr 30, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I LOVE iubenda. If you, like me, are part of a smart team and can't afford to pay legal fees to update your privacy policy every time you add some code to your site, or you just hate having to manage that process, then iubenda is for you. It's ridiculously affordable, and super easy to use. Essentially, you just tell it what you do or what third party services you use, and it will generate the proper legal wording in your Privacy Policy for you. Not only that, but they keep their wording up to date and have tons of popular services in their library, such as Google Analytics, DoubleClick, AdRoll, and thousands more. Even better, they have a "simplified" version of this policy that you can place anywhere that's free of legalese and makes it easy for the every day user to understand. This simple version can then be expanded to a detailed version that is still easy to understand. They also have great support and resources available to further educate you about compliance and current issues in the privacy and data protection world.

Cons: The only negative I can think of is that they don't have verbiage for absolutely everything pre-written, although you can request services that they don't currently have in their library right inside the platform.

Overall: Helps us easily generate a compliant Privacy Policy and makes it easy for users to understand

Vendor Response

by iubenda on December 28, 2018

Hello,

thank you for the review, it's greatly appreciated!

We are happy you like our service and we are constantly working in order to add new features and clauses to our generator.

if you happen to need assistance with our solutions, please contact us anytime at info@iubenda.com or through the support chat you can find in every page of our website

Capterra loader

Best Privacy Support

Sep 26, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The best privacy policy generator for your site. In a few minutes you can create a complete and accurate policy.

Cons: No defect at the moment. Valid product and quick support.

Overall: Given the new regulations and the complexity of the laws, thanks to iubenda we have arranged some details that we had not previously considered.

Vendor Response

by iubenda on December 28, 2018

Hello Carlo,

thank you for your review, it's very appreciated!

We are happy to hear that you fully enjoyed our services. If you need help, our support team is always at your disposal.

Capterra loader

Excellent Hassle-Free Service

Jan 13, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Like many when you're building a mobile and web application development business you need to get things moving quickly and without hassle. Iubenda offers that and simplifies the legal matters. As an end-user to many world-wide applications, my data and how it is stored, and processed matters to me, and I want the same for my end-users. Iubenda is simple to use and integrate into your web and mobile applications and its great if you want to understand data protection law.

Cons: That I license covers an app or website and cannot be easily made to cover an entire organisation for example take a business that might have a mobile app, dashboard, and website. It would be great if Iubenda made it so one license covers the various applications even though yes they may have different data processing matters.

Overall: The service is absolutely brilliant, they do not hesitate to offer information and support, and that is what is needed. I'm pleased because the service is affordable for people who do not have stacks of cash available, and it simple, and straight forward to use.

Excellent service

Jun 05, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: completeness, effectiveness, safety are crucial aspects for any activity on the web

Cons: customer service is really efficient so, for every question, I always have the answer

Overall: I became a customer and I recommend it to my clients because the reliability of the service is high. For over two years I have relied on Iubenda so I no longer have to worry about these legal aspects of a website.

Iubenda Licence Pro

Apr 21, 2019
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Product that responds correctly to our needs.

Clarity for its use and installation

Clarity of the license conditions

Great customer focus and opportunities to learn how to use it

Excellent relationship between quality and price

Cons: Improved account management procedure, but otherwise I have not found any defect or problem at the moment.

Overall: I had known Iubenda for a long time, but all of its infrastructure was decidedly improved, especially the clarity of the procedures.

Capterra loader

Dead simple

Oct 18, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Dead simple, one stop shop approach for privacy, cookies etc on a website.

Cons: We all search for lower cost services, maybe they can lower the price point for the simplest policies, but given the amount of effort it saves, in the end the price is OK.

Overall: They solve us the issue of maintaining a comprehensive and legally compliant set of policies for privacy on our website, this simply does the job easily. Well done.

Vendor Response

by iubenda on December 28, 2018

Hello Ivan,

Thank you for your positive review!

Yes, we are constantly adding new features to our services in order to make the process of making websites and applications legally compliant even easier in the future.

Fantastic Solution

Dec 17, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Very easy to use. And support is super accessible & helpful.

Cons: No complaints! It's done everything I need and I've discovered more.

Overall: Fantastic solution. iubenda has helped with our privacy settings with efficiency and ease.

Vendor Response

by iubenda on December 28, 2018

Hello,

Thank you for taking your time for leaving this feedback, it is very important for us.

We are happy our service has been useful to you and we are constantly working in order to add new features and clauses.

Be sure to subscribe to our newsletter in order to remain up to date with all our latest features and news.

Capterra loader

A full-featured pruvacy & cookie policy solution

Nov 18, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: First of all, I'd like to mention the support: they always answer in a timely manner and their help is always effective. The software is the most complete tool to generate and maintain privacy and cookie policies and to gather cookie consent.

Cons: Managing cookie consent is a little more tricky, as you have to set up more features. I guess that the GDPR rules don't help, though...

Overall: Iubenda is an unbeatable companion to manage my client's privacy policies: they are small businesses or professionals and they don't have a legal office who writes down their policies. Iubenda offers a valid solution to be compliant with EU, CalOPPA and APP.

Vendor Response

by iubenda on December 28, 2018

Hi Tamara,

First of all, thank you for the great review, it's extremely appreciated!

Since our aim is to help users in easily comply with the law, we are very happy that you liked our service and had a positive experience with our customer support.

If you need help our support team is always at your disposal.

Best solution for handle cookie & privacy law

Feb 05, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Very easy to use

Plugins for most used CMS

Highly customizable

Well-stocked catalog of suppliers and website to be added to the privacy policy

Efficient and kind support

Acceptable price

Cons: Using the cookie blocking script can be a little bit difficult the first few times

The price is not high, but if you need to support more languages it increases exponentially.

The cookie script has different prices based on monthly pageviews, on very busy sites it can become a very high expense

Privacy e Cookie Policy

Apr 18, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: the integration with the GDPR system was the perfect solution for what we were looking for

Cons: there are no negative notes on the use and integration of the system. has been studied very well. it is functional and functioning in the part of our interest

Capterra loader

Essential!

Oct 30, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use, easy to install, also for dummies. Fast and super useful!

Cons: Just one thing: the Consent Solution is, currently, hard to manage due to the fact that it requires development knowledge and doesn't have a dashboard to manage the consent certificates generated when users allow to navigate a website.

Overall: Absolutely essential, I've been a super early adopter and it's the solution to a problem: the legal management of Privacy Policy and Cookie Policy. A must have.

Vendor Response

by iubenda on December 28, 2018

Hello Marco,

Thank you for taking your time for leaving this review, it is very appreciated.

We are constantly working on new features for simplify the integration and the use of our solutions and the Consent Dashboard we launched last month is one example.

If you have more questions or need support, please do not hesitate to contact us at info@iubenda.com or using the support chat you can find in every page of our website.

Good Service

Dec 14, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: I tried the cookie solution offer by Iubenda and it's easy to configure, Iubenda it's also offering free interesting webinar and Q&A sessions.

I needed to ask the support few questions and they answer very quickly.

Positive experience!!!

Cons: The software could detect automatically cookies that are in the website

Overall: Good support

Good tools

Vendor Response

by iubenda on December 28, 2018

Hello Sara,

thank you for the feedback, it's very appreciated!

I'm glad to inform you that we are constantly working in order to improve the Generator and add new features hence the auto detection of cookies could be one of these future additions.

Be sure to subscribe to our newsletter in order to remain up to date with all our latest features and news.

It offers a good service

Apr 06, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: The think that I liked about Iubenda is that you can simply check and uncheck the service that you use on your website and it will generate automatically all the files that you need.

Cons: Maybe that the pro plan is linked to a privacy policy and not to the account which is not good because deleting a privacy policy (as i have done) you cannot create another one with a pro plan until you contact the support team.

Overall: It was really good. Also the support is really good.

Good solution for SMBs to manage their GDPR needs

Feb 04, 2019
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Comprehensive set of tools, available in different languages, Wordpress plugin.

Cons: Maybe not suitable for complex solutions, could be pricey for websites with high traffic.

Overall: I've been a customer from 2015 and so far iubenda has given me an entry level solution to manage the privacy and cookies policies for my clients.

Assistant an information

Oct 22, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: professionalism and service offered. very helpful

Cons: a little bit of difficulty in understanding all the things that must be done

Overall: Excellent service. Staff and assistance excellent and very fast and clear.Thanks to everyone and congratulations

Vendor Response

by iubenda on December 28, 2018

Hello Antonio,

Thank you for your review!

We are happy that our service has been useful to you.

If you happen to need assistance, please contact us anytime at info@iubenda.com or through the support chat you can find in every page of our website.

Very good

Mar 08, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: the customer service responded in an appropriate and fast to my request

Cons: I havn't found any problems sincerely. it was easy to communicate with them and I got answers quickly

Perfect for what it needs to achieve

Aug 09, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I literally entered their website the first time and 5 minutes later i had my first eula with zero efforts. It has become a staple of my work

Cons: nothing much, it really is good. maybe there's a bit of a learning curve when you want to access the more advanced functions

Vendor Response

by iubenda on December 28, 2018

Hello Claudio,

Thank you for taking your time in providing this feedback, it is really appreciated.

privacy policy software

Mar 08, 2019
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

1 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: the way to add function easily for the privacy and cookie policy

Cons: the difficulty in understanding the exact operation and usefulness of some services I would prefer to talk to someone tu use less time

Overall: fast in generating policies

fast and complete support

May 09, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: easy to use even if privacy and GDPR are complex stuff; useful on context help menu/info

Cons: sometimes confusing with many paths that seems end to the same point

Overall: A simple way to accomplish privacy and cookie law, especially in UE context

VERY GOOD

Dec 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: IT IS VERY EASY TO USE. IT TAKES ONLY TO FOLLOW THEIR INSTRUCTIONS.

Cons: NOTHING. I FOUND IT VERY USEFUL AND EASY.

Overall: MY PROFESSIONAL PROBLEMS REGARDING MY INTERNET SITE PRIVACY POLICY HAVE BEEN SOLVED PERFECTLY BY IUBENDA

Vendor Response

by iubenda on December 28, 2018

Hello Antonella,

thank you very much for your review, it's highly appreciated!

We are happy our service has been useful to you and we are constantly working in order to add new features and clauses to our generator.

Be sure to subscribe to our newsletter in order to remain up to date with all our latest features and news.

Capterra loader

Iubenda GDPR

Dec 06, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The software is very complete, quite easy to use and takes into account the many variants that characterized the law on GDPR

Cons: If I have to indicate something ... I can say that - perhaps - it is not always easy to understand which is the most suitable economic solution in different cases ...

Overall: Personally I had already used Iubenda some time ago for the service dedicated to privacy.

In recent months I have used (and also used by others ...) Iubenda to manage the complex part dedicated to GDPR

Vendor Response

by iubenda on December 28, 2018

Hello Mario,

Thank you for taking your time in providing this feedback, it is extremely appreciated.

If you happen to need assistance with our solutions, prices or you simply need more information, please contact us anytime at info@iubenda.com or through the support chat you can find in every page of our website

Great Custmomer Service

Feb 25, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It is very easy to use and saves me a lot of time in updating my privacy polices!

Cons: Privacy management feature not so easy to use.

Overall: So far very good

Capterra loader

It solved my chaos on GDPR

Jan 30, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Completeness of features, easy integration on my web site

Cons: That after the first free service when you decide to pay to get more, you have to pay also for what was initially free

Overall: Positive, I will continue being a subscriber

COSTITUZIONE STARTUP

Apr 19, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: ALL STEPS VERY CLEAR, INFORMATION DETAILED ACCURATE DOCUMENTS MODEL

Cons: GRAPHICS INFERFACE CAN BE OPTIMIZED

Overall: WE SAVE LOT OF TIME TO SETUP OUR NEW COMPANY

Great

Apr 01, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Very easy to connect with my Wordpress site, amazing support

Cons: A little bit difficult to understand how to set up privacy and cookie policy

VERY GOOD PRODUCT, EXCELENT COSTUMER SERVICE, RIGHT PRICE

Dec 12, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: CLARITY IN DESCRIBING AND LIGHTING THE PROBLEMS THAT THE SOFTWARE CAN SOLVE

Cons: DIFFICULT IN UNDERSTANDING WHAT TO DO WITH MULTI-LANGUAGE SITES

Overall: VERY FAST ANSWERS BY THE CUSTOMER SERVICE

Vendor Response

by iubenda on December 28, 2018

Hello Marta,

Thank you for your positive review! It is very important for us.

We constantly add new features to our service in order to make the process of making websites and applications legally compliant easier.

If you need support or simply have questions, please do not hesitate to contact us at info@iubenda.com or using the support chat you can find in every page of our website.

Very good Software

Jan 30, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It's very friendly, easy to use. and complete of all you need according roles e laws .

Cons: Sometime i had difficulty to realod the form

Overall: I have been very happy to create a innovative Start Up.I t was almost impossible to realize my dream in few days, but I got it. Thank you

Great support

Jan 17, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: I wrote to the Iubenda help desk because I was looking for some information about privacy policy.

They had reply to very quickly and efficiently.

Cons: At the moment I have no complain abut Iubenda

Overall: I had a few questions about owning sensible data by individuals

The best support for GDPR compliance of my projects

Mar 13, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easy to understand and complete with indications.

Cons: The Consent Solution is very interesting.

Overall: Finally I found an organization able to support me in the management of GDPR compliance, Privacy, Cookie Law, management of the consensus register and much more.

Advanced services and quality support, fast and well structured.

Mental openness and flexibility in analyzing the specific needs of each client internationally.

Excellent solution even for small organizations and professionals.

I had a problem....

May 10, 2019
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Quite easy to use and well explained. When I needed help the answer was quick and satisfying. Reply on emails was quick and easy to understand.

Cons: Really nothing. Everything I tried was working.

Overall: Good. No need to say more.

A good product for new entrepreneurs

Nov 08, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Good features that helps peoples who want to start a startup. Very responsible

Cons: Add more feature like tax consulting will be a great thing. I miss it with the platform

Overall: Good and responsible

Vendor Response

by iubenda on December 28, 2018

Hi,

thank you for the review, it's greatly appreciated!

We are happy you like our services and we are constantly working in order to add new features. Be sure to subscribe to our newsletter in order to remain up to date with all our latest features and news.

Much time saved

Feb 24, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use and makes me feel comfortable with legal obligations

Cons: Maybe the price of the service is not very flexible for many almost identical privacy policies

Overall: I am in good standing with the GDPR and I have created all the privacy policies for my sites in a few minutes

A good partner for new enterprise

Mar 20, 2019
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Iubenda is very easy to use and has excellent customer service

Cons:

They should develop more areas of collaboration with companies

Overall:

We used Iubenda to legally establish our company. We have faced a large bureaucratic part of our business very easily.

Capterra loader

excellent service

Dec 30, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Actually, I liked everything. I have found excellent all the stages of the process . I needed support for my mistake and in a very short time they answered and solved the problem.

Cons: In my current experience, I did not find things that I did not like

Technical's support

Apr 04, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: iubenda offers good product at right price and offers good support and that's very important

Cons: There is nothing that I don't like about it

Overall: very good experience and feedback

Perfect service

Feb 16, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Reliability, relevant content and ease of use of configuration tools.

Cons: Practically perfect, easy to customize and integrate into the pages of your website.

Quick Privacy Policy

Oct 27, 2018
5/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: You can easily add which functions you request from Facebook and explain why you need them/what you will use them for. This process can easily be translated to be GDPR compliant.

Cons: The fact that not all API request possibilities are listed (we needed to manually add the Instagram Graph API points)

Overall: Service was great and they explained how easy it was to add the points

Vendor Response

by iubenda on December 28, 2018

Hi,

Thank you for the kind review.

We're happy to double check the needs you mention regarding the Graph API anytime if you point this out in an email to our support.

Capterra loader

Easier than I expected

Jan 17, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easy to build, connect and integrate the privacy and cookie policy. The user experience it is really awesome and super intuitive. Really happy with this tool.

Cons: Probably the moment before the purchase. It was quite confused the pricing but that it could be because I didn't realize what we needed to hire.

Overall: The support team was amazing. I was talking with the customer support for 2 weeks and sending over 20 emails she was super helpful. Everything easy and great. :)

Great service!

Apr 04, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: In 5 minutes I've generated a complete Privacy Policy for my application. Everything was clear and easy to understand, it has a wide set of services from which to choose when creating your policy.

I've used the live chat to ask a few questions and the response was fast and exhaustive.

Cons: I wish I could sign up with my google account.

Good service with an excellent customer service

Mar 06, 2019
5/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The easyness of policies generations (three clicks, for real)

Cons: It wasn't immediately clear which licence was better for my needs