--- title: "Unified Practice Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Unified Practice Software - reviews, pricing plans, popular comparisons to other Chiropractic products and more." source_url: "https://www.capterra.com/p/156942/Unified-Practice/" page_type: "product" language: "en" --- # Unified Practice Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 28, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Unified Practice ## What is Unified Practice? Unified Practice is a technology company that provides a fully integrated software system for integrative health practitioners, available on iPad, web, and mobile (iPhone and Android). At our core, we build technology that synchronizes and supports the complex work of health and wellness practitioners from streamlining, scheduling, and patient care, to unifying administrative functions and practice management. ## What is Unified Practice used for? [Electronic Medical Records](https://www.capterra.com/electronic-medical-records-software/)[Medical Practice Management](https://www.capterra.com/medical-practice-management-software/)[Medical Billing](https://www.capterra.com/medical-billing-software/) Top alternative Featured Overall rating Based on 15 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $59 Per User, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Unified Practice?[Manage this product listing](https://www.g2.com/products/unified-practice/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Unified Practice 4.3 (15) VS. [4.3 (716)](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/reviews/) Starting Price $59 Per User, Per Month Starting Price $49 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.1 (15) Ease Of Use 4.5 (716) Value For Money 4.3 (15) Value For Money 4.2 (585) Customer Service 4.2 (15) Customer Service 4.3 (652) ## Unified Practice alternatives Highest Rated [4.8 (535)](https://www.capterra.com/p/178984/Jane-App/reviews/) Starting price $59.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.5 (567)](https://www.capterra.com/p/124590/EMA/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.5 (678)](https://www.capterra.com/p/93446/AestheticsPro/reviews/) Starting price $160.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [3.9 (1,385)](https://www.capterra.com/p/129169/Tebra/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 74% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/156942/Unified-Practice/alternatives/) ## FAQs about Unified Practice Overview ### Which roles and teams benefit most from Unified Practice? Unified Practice is most used by acupuncturists, licensed practitioners, physicians, and clinic owners who manage patient care alongside practice operations. Billing and compliance teams rely on it to streamline claims, documentation, and regulatory tasks, while business owners use it to oversee scheduling, payments, and day-to-day clinic performance. Answer based on 15 reviews Overview ### What company size and industries is Unified Practice built for? Unified Practice is built for small healthcare practices, with 100% of reviewers coming from small businesses. It supports an integrated workflow from patient check-in to checkout, and reviewer demographics show strongest use in Health, Wellness and Fitness at 47%, Alternative Medicine at 40%, and Hospital & Health Care at 7%. Answer based on 15 reviews Features and Usability ### What are the key features of Unified Practice? Unified Practice offers appointment scheduling and management, patient scheduling, patient intake, and rescheduling for front-office workflows. It also includes EMR/EHR, charting, patient records management, e-prescribing, billing and invoicing, claims management, insurance eligibility verification, reporting and analytics, and client and patient portals. Integrations ### Which third-party tools and platforms does Unified Practice integrate with? Unified Practice integrates with payment and communications tools such as Square Point of Sale, Transaction Software, Constant Contact, CxEngage, and TSYS Merchant Solutions. It also connects with SphereTransact through Transaction Software, giving practices a short list of billing, messaging, and contact-management integrations. Answer based on 2 reviews Getting Started and Support ### What training and onboarding options does Unified Practice offer? Unified Practice provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided training, while documentation and videos offer self-paced reference materials for reviewing features and setup steps as needed. Getting Started and Support ### What customer support options does Unified Practice offer? Unified Practice provides email/help desk, FAQ/forum, knowledge base, phone support, and chat. Support resources are organized across these channels, giving users multiple ways to find help and get assistance when needed. ## Features AI summary Based on 4,113 Chiropractic reviews Capterra data shows that buyers of Electronic Medical Records rank the following features as their top priorities: - **HIPAA Compliant** (**75%** of reviewers rated this feature as critical) - **Patient Records Management** (**62%**) - **Charting** (**63%**) Unified Practice supports all three of the features reviewers value most: **HIPAA Compliant**, **Patient Records Management**, and **Charting**. Together, these capabilities help practices protect sensitive patient data, maintain complete and organized medical records, and document care accurately, allowing teams to manage daily clinical workflows with greater confidence and efficiency. HIPAA Compliant 4.9 (7) 71.43% of 7 reviewers that rated this feature as important or highly important Compliant with HIPAA, which sets standards for sensitive patient data protection Patient Records Management 3.5 (4) 100.00% of 4 reviewers that rated this feature as important or highly important Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details Charting 4.4 (5) 60.00% of 5 reviewers that rated this feature as important or highly important Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. Patient Scheduling 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Book and manage patient appointments and follow-ups Appointment Scheduling 5.0 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Schedule appointments via a calendar Physician Scheduling 4.5 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Manage physician availability and schedules Unified Practice 33 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Appointment Scheduling: Schedule appointments via a calendar - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. - Claims Management: Process of submitting and following up on claims with insurance companies - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Decision Support: Tools that provide relevant information at specific times to support judgments and courses of action - E-Prescribing: Transmit prescriptions to pharmacies electronically - Email Reminders: Reminders sent via email - EMR/EHR: Create and securely store digital patient records - Handwriting Recognition: To scribe and interpret the written words received from online or offline inputs - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Insurance Eligibility Verification: Checking eligibility of patients for different insurance claims - Inventory Management: Track and manage inventory levels to maintain proper supply - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Multi-Location: Manage and support multiple locations - Multi-Physician: Supports practices with multiple healthcare professionals - Patient Intake: Patients can register for appointments in advance online - Patient Portal: Online portal where patients can access information such as health records, treatment plants, etc. - Patient Records Management: Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details - Patient Scheduling: Book and manage patient appointments and follow-ups - Physician Scheduling: Manage physician availability and schedules - Practice Management: Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Rescheduling: Manage the rescheduling of appointments - Scheduling: Plan availability and assign specific time slots for tasks and resources - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Voice Recognition: Recognize/detect varying frequencies in a person's voice to identify/verify "who" is speaking --- Get Advice We can help you find the software with the features you need. Features 3.9 (15) 3.9 Based on 15 reviews ## Pricing Value for money 4.3 (15) Basic $59.00 Per User,Per Month Value for money 4.3 (15) 4.3 Based on 15 reviews ## Integrations [ Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[ CxEngage](https://www.capterra.com/p/157026/Lifesize/)[ TSYS Merchant Solutions](https://www.capterra.com/p/171166/TSYS-Mobile/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.2 (15) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.2 (15) 4.2 Based on 15 reviews ## User reviews Overall rating 4.3 Based on 15 reviews Filter by rating 5(11) 4(1) 3(1) 2(1) 1(1) Mentioned topic Sorted by most recent TF Tara F. DR Medical Practice ### "Too many issues!!!" 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 2.0 2.0 Likelihood to Recommend 3/10 May 15, 2026 Overall, not happy with the service. Too many issues!!! Always down during business hours. This is not great when trying to run a business. Pros The layout is nice and easy to use when working... Always under maintenance during office hours. Hard to reach customer service during these stressful times. Cons The server is constantly updating and system down during business hours. Not able to reach customer service. This is very frustrating for our patients. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DL Dylan L. Acupuncturist Alternative Medicine ### "Take your practice to the next level " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 12, 2025 Very good was reasonable for the price and got the upgraded version so the customer support was very good. Pros Was simple to use and made it easy with the tools that are available to chart and take very thorough notes. Cons Limitations with scheduling on the way that you have to go in and type in the date instead of clicking on a calendar. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SL Sophia L. Acupuncturist Alternative Medicine ### "You may want to subscribe Unified Practice to get HBP" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 9/10 June 29, 2025 I will definitely let everyone knows the secret to make more money if they get pay by hours :) Please subscribe United Practice NOW! Pros Prefect platform, if you subscribe you will have a turtle speed of platform to support scheduling and making notes. It takes forever to open patients files! You can have lots of time waiting for loading, and have a cup of coffee. Workload decrease! Lovely :) Cons This platform always making me clocking out later, waiting for loading, waiting for cannot login. Cannot duplicate patient major medical history, so I have to copy past all the time. Less family time if you do not wish to spend too much time with family. Lovely! Switched from [Boulevard](https://www.capterra.com/p/180087/Boulevard/) [Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/) [Jane](https://www.capterra.com/p/230191/Jane/) Change working location. I suggest them switch to Jane, and they will do. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JL Jessica L. Physician Alternative Medicine ### "Solo Doc EHR" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 December 3, 2024 I used Unified Practice for my chiropractic and acupuncture clinic for 3 years as a solo practitioner. Pros I loved the ability to thoroughly chart acupuncture visits, the diagrams for point selections, and TCM diagnosis intake forms. Cons No way to import EOBs after they were received from insurance companies. Switched from [SilkOne Cloud Chiropractic EHR](https://www.capterra.com/p/136083/SilkOne-EHR/) I needed a less expensive option when moving from an associate position to owning my own practice. Alternatives considered [Jane](https://www.capterra.com/p/178984/Jane-App/) [ChiroFusion](https://www.capterra.com/p/142407/ChiroFusion-Complete-Practice-Management/) [ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/) Reasons for choosing Unified Practice Price was my main factor so long as I could chart and remain compliant with HIPAA. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. GG Grace G. Acupuncturist and Business Owner Health, Wellness and Fitness ### "Unified Practice is too convenient to not use" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 21, 2022 Customer service is very responsive and helpful. Software does what I need it to do. I have a centralized software that does many things well and much more affordably than I think would be the case if I shopped around (e.g. credit card processor is very cheap and integrated so it automatically reconciles with your clients' charts, saves me time and money). Pros I love that UP has everything I need. It truly is a fully unified software. HIPAA-compliant charting and client communication, charting, scheduling, billing... I had a website developer try to convince me to let him do some sort of integrated scheduling besides UP on my website and I was like, "absolutely not, UP has that covered." I'm like a walking UP advertisement, I cannot be convinced to switch it up. Cons UP was hard to learn how to use at first, and actually there are a lot of features I don't use or don't find helpful. I practice in a very unique way (Worsley 5E acupuncture, Japanese palpation-based acupuncture, Classical acupuncture, and a little TCM informing them all) so I don't use many of the diagnostic tools as they're built. But I'm able to manually write in everything the way I want to and being able to upload and write on my own templates has made it all possible. I wish there was an easier way to view the chart history at a glace for a single client to show me what treatments I've already done. Alternatives considered [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Reasons for choosing Unified Practice Mindbody was meant for a HUGE practice, which I wasn't planning to have, and it didn't have EHR. It was incredibly expensive. UP also had a fresh out of school discount which I took advantage of my first year in business! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 24, 2022 Thanks for the feedback and the review Grace! We have lots of plans for more flexibility in the system that sound like they would benefit you! AW Alisa W. Acupuncturist Alternative Medicine ### "Overall very happy." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 19, 2022 Pros Learning how to use unified practice was simple and didn't take me long to understand. My patients comment about how easy it is for them to make appointments and fill out their paper work. When I've needed help from customer support it has always been positive. My issues were resolved very quickly. Cons I havent had much issues to comment in this section. I don't do insurance so I'm not using the software to it full capacity. Maybe if I was I'd have something to complain about. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 20, 2022 Thanks for the review Alisa! We're thrilled to hear how you've enjoyed using the software! MT Michael T. LAc Health, Wellness and Fitness ### "Nickel and Dime software " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 2/10 January 18, 2022 It was ok. I felt as if I was nickeled and dined for every feature, text message etc Pros Ease of use, navigation, insurance billing once set up Cons I didn’t like that it was chart on a iPad to get the cool features Alternatives considered [Jane](https://www.capterra.com/p/178984/Jane-App/) Reasons for choosing Unified Practice I didn’t do my homework otherwise I would have started with Jane. UP billed me another month of text messaging just because after I switched to Jane, I needed to download files for 1 day and I was charged for a whole month. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 19, 2022 Hi Michael, Thank you for the review. We only charge for SMS usage, meaning you were only charged for the reminders that you sent to your patients. We bill the month after usage. Texts you sent before you switched systems may have been charged after you left. Our pricing tiers are lower than Jane's and part of the reason is to allow our users more flexibility to choose the add-ons they want, rather than pay a premium subscription price to have add-ons they won't use. We strive to be the best charting experience to provide the best patient care. Thank you for giving us a chance and we hope your new software meets your needs! DA David A. Acupuncturist Health, Wellness and Fitness ### "Good acupuncture software " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 January 18, 2022 Its easy for the front desk to schedule patients and allows me to be organized and avoid double booking Pros I like that is specific to acupuncturists, and the learning curve is relatively small Cons Sometimes the fields are a little boxy and forces me to type a lot to clarify my notes Alternatives considered [SimplePractice](https://www.capterra.com/p/130710/SimplePractice/) Reasons for choosing Unified Practice I started at an office that uses UnifiedPractice so I decided to stay in the same “ecosystem” Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 19, 2022 Hi David, Thank you for the feedback and the review! KI Kelly I. Billing and Compliance Manager Hospital & Health Care ### "Thank you" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 13, 2022 The customer service is impeccable. The continued updates are usually very helpful. Pros It is a very easy to learn, easy to use software. It has been very helpful to switching over to electronic paperwork etc. Cons Certain features that get updated without being told, and then having to go back and figure out how to change it on our end to work for us. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 14, 2022 Thanks for the review and the feedback Kelly! We are making improvements for our release processes and appreciate your insights. KK Karina K. Owner Alternative Medicine ### "All under one roof " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 January 13, 2022 I signed on when they were fairly new and watched them evolve to include new features. The customer support has always been responsive and generally helpful. Unfortunately they no longer take tickets or schedule support calls so I have to leave a message and hope for a call back. Generally I’ve experienced them grow with their platform to meet industry needs, there are a few essentials they have yet to develop. Pros Everything is here! Customer support is generally good. Very infrequent glitches. Continuously evolving to meet industry needs. Cons I’d like to see additional features and simplification and improvement to certain existing features. I tried but have never used the billing feature because everything about it is overcomplicated, for example. The calendar and online scheduling could be improved, as could the internal navigation. Reasons for choosing Unified Practice Better features for what I needed Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 14, 2022 Hi Karina, Thank you for the review and the feedback! Our support team is available in the app (we have a "support" and "?" button that open up a form to submit a ticket, via email ticketing (support@unifiedpractice.com) and on the phone (866) 525.5650. Our team is available Mon-Fri 9am - 8pm ET. Please reach out anytime you need us, we are here to help! [View all Reviews](https://www.capterra.com/p/156942/Unified-Practice/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Jane vs Unified Practice](https://www.capterra.com/compare/156942-178984/Unified-Practice-vs-Jane-App)