---
title: "Pexip Connect Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Pexip Connect Software - reviews, pricing plans, popular comparisons to other Video Conferencing products and more."
source_url: "https://www.capterra.com/p/221983/Pexip/"
page_type: "product"
language: "en"
publication_date: "2026-11-12"
---

# 

 Pexip Connect Software Review 2026: Features, Integrations, Pros & Cons

Last updated on November 12, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Pexip Connect

## What is Pexip Connect?

Join any meeting from any room: Universal meeting interoperability solution that connects any device with any meeting. Pexip is certified, supported, and trusted by leading technology companies. Enable the best user experience across any room and meeting. Integrate meeting room devices with meeting platforms like Teams, Zoom, Webex, and Google Meet. Complete deployment flexibility allows organizations to manage their migration to the cloud safely. Choose the deployment option that suits your company’s current and future needs. You can extend the life of your existing devices, protect your investments, and migrate to new devices at your own pace, all while getting the latest features on what you have. With Pexip Control Center and Enhanced Room Management, you always control your infrastructure, room systems, usage, and consumption. See and understand room utilization, interoperability consumption, and room and device health.

## What is Pexip Connect used for?

[Video Conferencing](https://www.capterra.com/video-conferencing-software/)[Meeting](https://www.capterra.com/meeting-software/)[Web Conferencing](https://www.capterra.com/web-conferencing-software/)

Top alternative

Featured

Overall rating

Based on 62 user reviews

Reviews sentiment

Positive

98%

Neutral

2%

Negative

0%

Starting price

$39

Per User, Per Month

Free trial  
not available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Pexip Connect?[Manage this product listing](https://www.g2.com/products/pexip-connect/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Pexip Connect

4.8 (62)

VS.

[4.7 (1,903)](https://www.capterra.com/p/147830/ScreenConnect/reviews/)

Starting Price

$39

per user, per month

Starting Price

$30

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.8 (62)

Ease Of Use

4.6 (8,395)

Value For Money

4.6 (59)

Value For Money

4.6 (5,133)

Customer Service

4.8 (57)

Customer Service

4.4 (5,105)

## Pexip Connect alternatives

[4.6 (14,700)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/)

Starting price

$14.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.4 (470)](https://www.capterra.com/p/158704/3CX/reviews/)

Starting price

$350.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

87%

of reviewers

rated it above 4 stars

[4.2 (1,009)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

Starting price

$69.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

82%

of reviewers

rated it above 4 stars

[Webex Suite](https://www.capterra.com/p/237272/Webex/)

[4.4 (8,405)](https://www.capterra.com/p/237272/Webex/reviews/)

Starting price

$25.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

89%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/237272/Webex/)

## FAQs about Pexip Connect

Overview

### What problems does Pexip Connect solve?

Pexip Connect solves cross-platform video conferencing barriers that force employees, customers, vendors, and partners onto the same meeting platform. It bridges Microsoft Teams, Skype for Business, Google collaboration environments, standards-based room systems, and other devices, reducing setup work and scheduling friction. IT teams, conferencing administrators, client-facing teams, and hybrid organizations benefit from reliable multipoint meetings across cloud and on-premises environments.

Answer based on 20 reviews

Overview

### Which roles and teams benefit most from Pexip Connect?

Pexip Connect is most used by sales, account management, and pre-sales teams for client meetings, product demonstrations, and regional collaboration. Executives and business owners use it to maintain communication across offices, while network engineers and visual communications specialists manage reliable video connections. Project managers, educators, and guest services teams coordinate remote sessions and stakeholder support.

Answer based on 61 reviews

Overview

### What company size and specific industries is Pexip Connect built for?

Pexip Connect is designed for large organizations that want to modernize their video conferencing infrastructure and reduce costs. The product is aimed at enterprise environments across industries where users need a simple, intuitive meeting experience and reliable conferencing for internal and external collaboration.

Features and Usability

### What are the key features of Pexip Connect?

Pexip Connect includes core video conferencing features such as HD audio/video, screen sharing, scheduling, and call recording. Its differentiating capability is interoperability: Microsoft Teams, Google Meet, Skype for Business, Cisco, Poly, and browser-based participants can join the same meeting. Host controls, chat, and device-compatible joining support managed meetings.

Answer based on 24 reviews

Integrations

### How well does Pexip Connect work with other video platforms?

Pexip Connect connects different video conferencing platforms, room systems, and business collaboration tools for more flexible meetings. Enterprise users value its support for Microsoft Teams, Skype for Business, Google environments, and legacy video endpoints. Some reviewers identify gaps around certain protocols and broader Zoom interoperability, depending on the deployment and integration needed.

Answer based on 20 reviews

Integrations

### Which third-party tools and platforms does Pexip Connect integrate with?

Pexip Connect integrates with Google Meet, Microsoft Teams, and Zoom Rooms for video meetings and room-based collaboration. These native connections cover major conferencing platforms and help connect meetings across mixed environments.

Answer based on 6 reviews

Getting Started and Support

### What training and onboarding options does Pexip Connect offer?

Pexip Connect provides in person training, live online sessions, webinars, and documentation to help teams get started. In person training supports direct instruction, live online sessions allow guided remote setup, webinars cover group learning topics, and documentation offers written reference for self-paced review.

Answer based on 2 reviews

Getting Started and Support

### What customer support options does Pexip Connect offer?

Pexip Connect provides email/help desk, phone support, and chat. Users describe support as responsive, helpful, and easy to reach, with quick answers from a core team in some cases. A few comments point to straightforward case handling and efficient assistance during setup and ongoing use.

Answer based on 8 reviews

Features and Usability

### Is Pexip Connect easy to use for video meetings?

Pexip Connect makes video meetings easy to join and manage across desktop, web, mobile, and room systems. Enterprise teams value the short learning curve, simple meeting access, and familiar controls for guests. Some nontechnical users can find the wider range of settings confusing, although the web app helps simplify the experience.

Answer based on 24 reviews

## Features

AI summary

Based on 3,411 Video Conferencing reviews

Capterra data shows that buyers of web conferencing software rank the following features as their top priorities:

-   **Two-Way Audio & Video** (**67%** of reviewers rated this feature as critical)
-   **Reporting & Statistics** (**90%**)
-   **Communication Management** (**70%**)

Pexip Connect includes **Two-Way Audio & Video** and **Reporting & Statistics**, giving teams the tools to host live meetings and track usage and performance over time. However, it does not include **Communication Management**. Instead, it offers other features that reviewers also value, including **Meeting Management** (**63%**), **Chat/Messaging** (**74%**), and **Collaboration Tools** (**59%**), helping businesses coordinate sessions, support real-time discussion, and work together more effectively across meetings.

Meeting Management

4.5 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Manage the process of planning and scheduling meetings, including agenda creation

Collaboration Tools

4.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Provides a channel for team members to share AI models, media files, communicate, and work together

Auto Framing

4.3 (3)

33.33% of 3 reviewers that rated this feature as important or highly important

Detect speech to highlight frame subjects

Video Conferencing

5.0 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Connect with meeting participants remotely over video

Presentation Streaming

5.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Broadcast live or pre-recorded presentations, including slides, videos, and multimedia content, over the internet

Private Chat

4.5 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Send messages to selected individual(s) from the entire audience

Pexip Connect 45 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Access event or meeting agenda online

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Process of managing, tracking, and communicating with individuals who are registered to attend an event

Detect speech to highlight frame subjects

The process of developing, monitoring, and maintaining the brand value, reputation, and awareness across the target audience.

Track and manage schedules and meetings via an integrated calendar

Synchronize with other calendars to view mutual availability and schedules

Record the audio of phone conversations for quality assurance purposes

Communicate using direct chat or messages within the system

Provides a channel for team members to share AI models, media files, communicate, and work together

Add customized logos and colors to align with company branding

Participants can alert the host if they have a question when they are muted

Manage, store and organize emails within the system or via third-party apps

High-definition audio and/or video capabilities

Provide special privileges to hosts and presenters to control audience actions, such as putting someone on mute, etc.

Ability to chat online in real time

Password-protect and/or stop new participants from joining online meetings

Manage the process of planning and scheduling meetings, including agenda creation

Tools that facilitate planning & coordination for meetings, including tasks such as scheduling, agenda creation & document sharing

An on-demand webcast is a pre-recorded presentation available online at the viewer's convenience

Broadcast live or pre-recorded presentations, including slides, videos, and multimedia content, over the internet

Share and present designs

Send messages to selected individual(s) from the entire audience

Engage in direct, instant messaging with customers, users, etc.

Record live video calls to play later

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Plan availability and assign specific time slots for tasks and resources

Digitally share screen view with others

Allow users to access multiple services after entering their login credentials once

Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access

Set up connections to third-party platforms to improve business processes

Presenter can see and hear participants and vice versa.

Presenter can see and hear participants and vice versa

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Profiles of users providing basic information

Record and playback video calls

Connect with meeting participants remotely over video

Select how video calls/meetings are shown on a screen (e.g. tiled, spotlight, sidebar)

Store and manage online video content

Supports various video file formats

Upload or use pre-set virtual backgrounds during video meetings

Get Advice

We can help you find the software with the features you need.

Features

4.6 (62)

4.6

Based on 62 reviews

## Pricing

Value for money

4.6 (59)

Basic

$39.00

Value for money

4.6 (59)

4.6

Based on 59 reviews

## Integrations

[

Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[

Zoom Rooms](https://www.capterra.com/p/235670/Zoom-Rooms/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.8 (57)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (57)

4.8

Based on 57 reviews

## User reviews

Overall rating

4.8

Based on 62 reviews

Filter by rating

Counts reflect reviews available in this feed.

5(53)

4(8)

3(1)

2(0)

1(0)

Mentioned topic

Recent reviews first, then most helpful

GS

Guest Services

Guest Services

Used the software for: 3-5 years

### "A very nice app for online meetings"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

October 22, 2021

Pexip provided a great service, although it does have its downsides regarding the stability. Sometimes it wil get buggy, but it does not last for long as it kicks back in just fine and makes your conference calls or meetings very enjoyable.

Pros

Pexip is one of those tools that is nicely set up and developed, yet it still needs more users in order to reach its true potential and get developed more and better. The way the interface works is amazingly good and simple, yet it does the job very well and makes online meetings and webinars simple and enjoyable.

Cons

The biggest con is that Pexip is not used by many people still. When you invite someone or a Pexip conference call, they will probably tell you that they need to activate it, register or install it on their device as it is not commonly used.

CI

cio

cio

Used the software for: 3-5 years

### "pexip"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 13, 2020

The product is convenient and easy to use, but does not sell well enough in relation to its competitors. I would like to include additional options like remote control on another user's computer. However for the purpose it was established the product is good

Pros

There is no need to install software on the computer. HTML5 works, looks the same on both the mobile device and the browser. Supported by most browsers.

Cons

I would like to see a large group of people, in large meetings it is necessary to see more than 8 pictures.

FM

Field ministey

Field ministey

Used the software for: Less than 1 year

### "Ease of use, not great connection"

3.0

February 8, 2019

Pros

The product was easy to use and connect with coworkers!

Cons

The quality wasn’t the best, that would have been connection but it happened over multiple uses.

GS

Guest Services

Guest Services

Used the software for: 3-5 years

### "Pexip - a very good meeting and conferencing app"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

October 29, 2021

Perfect app, simple to use and easy to install and run. No issues with connection, easy file sharing and communication quality on the highest level. Simply perfect!

Pros

Pexip is one of the apps that is not the most popular, but definitely should be. This app provides such an ease of use, variety of options and settings that it is a shame it is not very popular amongst common users. This is probably due to the fact that it is not included on new devices by default but it definitely should be. It provides stable meeting connection, easy file sharing, conferencing etc. on the highest level!

Cons

There are no cons to Pexip except the fact that it is not very popular, so if you need to communicate or organize a meeting through this app, you will have to wait for people to download it and install it. But once they do, every meeting will be through Pexip for sure.

Marc D.

Network & Communication Manager

Used the software for: 3-5 years

### "Perfect and complete alternative to Teams / Zoom / ..."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

October 8, 2021

The platform is easy, performant, and exactly what is needed. No "nice to have" things that never will be used...

Pros

Easy to start with, simple admin portal, flexible licensing, ...

Cons

Reporting on usage could be more detailed, export of usage data is not possible in current version

SS

Senior Sales Engineer

Senior Sales Engineer

Used the software for: 3-5 years

### "Videxio is a home run for the cloud video conferencing space"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 28, 2018

Overall this a great product and service that has its roots in the video industry. It continues the great tradition of the other manufacturers this team has developed over the last couple of decades.

Pros

Videxio is a great product that I have used for over 2 years. They continue to evolve and are dedicated to a quality product. This service is the only service I would trust for the registration of my traditional video systems allowing me to join the Videxio cloud service or any service I wish. The additional bonus of this service is that dial in audio is included along with unlimited recording and streaming.

Cons

The only negative I could mention here is the small development team they seem to have working on the product. I am sure this will change as the subscriber base increases but I wished the development side was able to respond faster at times.

DO

Director of Services - Visual Collaboration Business Unit

Director of Services - Visual Collaboration Business Unit

Used the software for: 3-5 years

### "Use it EVERYDAY for internal and external meetings. "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 21, 2018

collaboration anywhere from anything.

Pros

The ease of use. No only for folks who are subscribed to the service, but it's super easy for anyone / everyone you invite to a meeting. If you have a device with a mic and camera you're in, if only want to join via audio you're in! Very user friendly.

Cons

There actually aren't any that I can think of. Prior to the latest GUI look and feel, the only thing I would have liked to have seen (and have it now! ) was the ability to pin and unpin the video window.

ER

Enterprise Relationship Manager

Enterprise Relationship Manager

Used the software for: 1-3 years

### "IT JUST WORKS!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 6, 2019

It's solved numerous problems, from bad inter office and client communications to incompatibility with our disparate tech, to increasing engagement with our mobile users.

Pros

Interop with Skype, Teams, Hangouts to Polycom & Cisco HD Quality Cloud security QR code scanning to launch video calls Simplicity Reliability

Cons

Nothing. Really. Seriously, it just simply works.

CE

Consulting Engineer

Consulting Engineer

Used the software for: 1-3 years

### "Amazingly simple"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 29, 2018

It's the missing common denominator that allows anyone with a video enabled endpoint to join a video meeting.

Pros

Videxio is the secret sauce to a "any device, any endpoint" integrated video solution. Whatever your flavor of video endpoint Videxio will integrate it all together with an exceptional user experience. It seamlessly integrates Skype with non-Skype endpoints. Videxio also can stream directly to YouTube for live viewing and recording "out of the box". The videos can be made private or public and watched at a later date. I've also worked with videxio tech support and they have been very responsive, helpful and efficient. Their support gets two "thumbs up" from me.

Cons

This is a tough one because it does so much already. Request your trial license and check it out for yourself.

SI

Senior Inbound Marketing Strategist

Senior Inbound Marketing Strategist

Used the software for: Less than 1 year

### "Really easy to use and high quality in both video and sound!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 16, 2018

More efficient meetings and less travel time

Pros

The simplicity. I work in a remote team and the possibility to just share a link and then my colleges or customers can just click the link and get into the meeting makes it efficient to use. I now use less time on travel and my meetings are more efficient than earlier. And I also want to mention the screen sharing that is of very high quality and easy to use.

Cons

This is a very hard question to answer really. But if I have to point out something I do miss a chat function. However, Videxio has told us that they are working on this.

[View all Reviews](https://www.capterra.com/p/221983/Pexip/reviews/)

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