# Pexip Connect Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Pexip Connect Software - reviews, pricing plans, popular comparisons to other Web Conferencing products and more.

Source: https://www.capterra.com/p/156957/Pexip

---

# 

 Pexip Connect Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Pexip Connect

## What is Pexip Connect?

Join any meeting from any room: Universal meeting interoperability solution that connects any device with any meeting. Pexip is certified, supported, and trusted by leading technology companies. Enable the best user experience across any room and meeting. Integrate meeting room devices with meeting platforms like Teams, Zoom, Webex, and Google Meet. Complete deployment flexibility allows organizations to manage their migration to the cloud safely. Choose the deployment option that suits your company’s current and future needs. You can extend the life of your existing devices, protect your investments, and migrate to new devices at your own pace, all while getting the latest features on what you have. With Pexip Control Center and Enhanced Room Management, you always control your infrastructure, room systems, usage, and consumption. See and understand room utilization, interoperability consumption, and room and device health.

## What is Pexip Connect used for?

[Video Conferencing](https://www.capterra.com/video-conferencing-software/)[Meeting](https://www.capterra.com/meeting-software/)[Web Conferencing](https://www.capterra.com/web-conferencing-software/)

Top alternative

Featured

Overall rating

Based on 62 user reviews

Reviews sentiment

Positive

98%

Neutral

2%

Negative

0%

Starting price

$39

Per User, Per Month

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Pexip Connect?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.pexip.com&name=Pexip Connect)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Pexip Connect

4.8 (62)

VS.

[4.7 (1,895)](https://www.capterra.com/p/147830/ScreenConnect/reviews/)

Starting Price

$39

per user, per month

Starting Price

$30

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.8 (62)

Ease Of Use

4.6 (10,979)

Value For Money

4.6 (59)

Value For Money

4.6 (6,721)

Customer Service

4.8 (57)

Customer Service

4.4 (6,471)

## Pexip Connect alternatives

[4.4 (465)](https://www.capterra.com/p/158704/3CX/reviews/)

Starting price

$350.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

Highest Rated

[4.7 (24,087)](https://www.capterra.com/p/135003/Slack/reviews/)

Starting price

$8.75

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)

[4.5 (11,002)](https://www.capterra.com/p/168668/Microsoft-Teams/reviews/)

Starting price

$4.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/168668/Microsoft-Teams/)

[Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/)

[4.5 (12,099)](https://www.capterra.com/p/176572/Google-Hangouts/reviews/)

Starting price

$6.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/176572/Google-Hangouts/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Auto Framing

4.3 (3)

33.33% of 3 reviewers that rated this feature as important or highly important

Detect speech to highlight frame subjects

Video Conferencing

5.0 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Connect with meeting participants remotely over video

Collaboration Tools

4.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Provides a channel for team members to share media files, communicate, and work together

Meeting Management

4.5 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Manage the process of planning and scheduling meetings, including agenda creation

Presentation Streaming

5.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Broadcast live or pre-recorded presentations, including slides, videos, and multimedia content, over the internet

Private Chat

4.5 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Send messages to selected individual(s) from the entire audience

Pexip Connect 45 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Access event or meeting agenda online

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Process of managing, tracking, and communicating with individuals who are registered to attend an event

Detect speech to highlight frame subjects

The process of developing, monitoring, and maintaining the brand value, reputation, and awareness across the target audience.

Track and manage schedules and meetings via an integrated calendar

Synchronize with other calendars to view mutual availability and schedules

Record the audio of phone conversations for quality assurance purposes

Communicate using direct chat or messages within the system

Provides a channel for team members to share media files, communicate, and work together

Add customized logos and colors to align with company branding

Participants can alert the host if they have a question when they are muted

Manage, store and organize emails within the system or via third-party apps

High-definition audio and/or video capabilities

Provide special privileges to hosts and presenters to control audience actions, such as putting someone on mute, etc.

Ability to chat online in real time

Password-protect and/or stop new participants from joining online meetings

Manage the process of planning and scheduling meetings, including agenda creation

Tools that facilitate planning & coordination for meetings, including tasks such as scheduling, agenda creation & document sharing

An on-demand webcast is a pre-recorded presentation available online at the viewer's convenience

Broadcast live or pre-recorded presentations, including slides, videos, and multimedia content, over the internet

Share and present designs

Send messages to selected individual(s) from the entire audience

Engage in direct, instant messaging with customers, users, etc.

Record live video calls to play later

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Plan availability and assign specific time slots for tasks and resources

Digitally share screen view with others

Allow users to access multiple services after entering their login credentials once

Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access

Set up connections to third-party platforms to improve business processes

Presenter can see and hear participants and vice versa.

Presenter can see and hear participants and vice versa

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Profiles of users providing basic information

Record and playback video calls

Connect with meeting participants remotely over video

Select how video calls/meetings are shown on a screen (e.g. tiled, spotlight, sidebar)

Store and manage online video content

Supports various video file formats

Upload or use pre-set virtual backgrounds during video meetings

Get Advice

We can help you find the software with the features you need.

Features

4.6 (62)

4.6

Based on 62 reviews

## Pricing

Value for money

4.6 (59)

Basic

$39.00

Value for money

4.6 (59)

4.6

Based on 59 reviews

## Integrations

[

Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/)[

Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[

Zoom Rooms](https://www.capterra.com/p/235670/Zoom-Rooms/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.8 (57)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (57)

4.8

Based on 57 reviews

## User reviews

Overall rating

4.8

Based on 62 reviews

Filter by rating

5(53)

4(8)

3(1)

2(0)

1(0)

Mentioned topic

Sorted by most recent

CF

Cy F.

President

Telecommunications

### "Pexip - a great way to bring it all together"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

April 14, 2022

My overall experience with Pexip has been very positive.

Pros

I like the ability to bring a legacy codec into Teams, Zoom, etc. Pexip allows you to let people who are use d to making a single button call for a codec and bring it into a Teams or Zoom call. The software is easy to use. There is almost no learning curve for this.

Cons

I don't really have a con for this other than that it is not as well known as Zoom or Teams.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

William V.

Guest Services

Hospitality

### "Pexip - a very good meeting and conferencing app"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

October 29, 2021

Perfect app, simple to use and easy to install and run. No issues with connection, easy file sharing and communication quality on the highest level. Simply perfect!

Pros

Pexip is one of the apps that is not the most popular, but definitely should be. This app provides such an ease of use, variety of options and settings that it is a shame it is not very popular amongst common users. This is probably due to the fact that it is not included on new devices by default but it definitely should be. It provides stable meeting connection, easy file sharing, conferencing etc. on the highest level!

Cons

There are no cons to Pexip except the fact that it is not very popular, so if you need to communicate or organize a meeting through this app, you will have to wait for people to download it and install it. But once they do, every meeting will be through Pexip for sure.

Switched from

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Edin U.

Guest Services

Hospitality

### "A very nice app for online meetings"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

October 21, 2021

Pexip provided a great service, although it does have its downsides regarding the stability. Sometimes it wil get buggy, but it does not last for long as it kicks back in just fine and makes your conference calls or meetings very enjoyable.

Pros

Pexip is one of those tools that is nicely set up and developed, yet it still needs more users in order to reach its true potential and get developed more and better. The way the interface works is amazingly good and simple, yet it does the job very well and makes online meetings and webinars simple and enjoyable.

Cons

The biggest con is that Pexip is not used by many people still. When you invite someone or a Pexip conference call, they will probably tell you that they need to activate it, register or install it on their device as it is not commonly used.

Switched from

[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)

To test the new software options

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Marc D.

Network & Communication Manager

Food & Beverages

### "Perfect and complete alternative to Teams / Zoom / ..."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

October 7, 2021

The platform is easy, performant, and exactly what is needed. No "nice to have" things that never will be used...

Pros

Easy to start with, simple admin portal, flexible licensing, ...

Cons

Reporting on usage could be more detailed, export of usage data is not possible in current version

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JK

Jethro K.

Sales Director

Information Technology and Services

### "Pexip brings it all together"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

September 24, 2020

Pexip is the industry leader on interoperability. Highly secure and reliable

Pros

Pexip is a very high quality video platform. The number one choice when serious video needs to work with wide distributed apps like Google Meet and Microsoft Teams

Cons

Its a very high quality video app, the video features are the best in class. Yet it lacks calling feature, its all based on vmr instead of just dialing in

Reasons for choosing Pexip Connect

Pexip has its own CVI integration with Microsoft and with Google

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JT

John T.

Regional Manager

Telecommunications

### "Pexip -- Perfect for a Mixed VC environment and Preservation of Hardware Endpoints"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 23, 2020

Easy to use and share content, not a lot of stress because the interface is as simple as it can get.

Pros

Since the majority of organizations are using three or more video conferencing solutions, anyone who needs to integrate a mixed VC environment (Cisco, Teams, Polycom, Avaya) and preserve their legacy video endpoints with cloud registrations, will find a high return on their investment with Pexip. Users can integrate Microsoft Teams and Google Hangouts, and allow their customers or vendors to join on their browsers. Add recording, and We RTC security (no plug-ins) the service is an all-around solution that pays for itself very quickly.

Cons

Although it is interoperable with Teams and Hangouts, I would like to see development of Zoom interoperability -- though I know they are their biggest competitors.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AS

Aman S.

Consultant

Information Technology and Services

### "Pexip One"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 23, 2020

Technical support Team is fantatsic . Prompt reply on ticket and timely resolution is really appreciable. Team answer the queries to overall satisfaction.

Pros

The developments which keeps on happening in existing Pexip S/W version to overcome any bugs and provide new features in upcoming releases is one of the key point .Above that ongoing development in terms of integration with other Partners is most valuable feature.

Cons

Conference setup through Skype have conference ID. As of now, the only way to search conference ID is to create local policy script. Create a local policy profile (Call Control > Policy Profiles) and add the script to "Service configuration policy", then apply the policy profile to the locations. Can we simplify in the upcoming releases to avoid such script .

Reasons for choosing Pexip Connect

Earlier, I had worked on Cisco MCU appliances . Pexip is much better in terms of licensing/documentation \[which is self -explanatory \]/integration with third party products /dashboard for Live conferences. All these points make it a user friendly product.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CW

Christian W.

CEO

Computer Software

### "Premium video meetings still counts"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 23, 2020

As a 20+ video conferencing user, quality matters and Pexip delivers the quality that I don't find in many competing platforms. From a technical standpoint, Pexip scales beautifully and is a great choice for on-premise and hosted services which is still a large segment.

Pros

The feature set is what you would expect but interop with both Microsoft Teams and Google Meet adds unique opportunities for those who wants both premium video and audio quality as well as security and scalability but also needs to be compatible with some of the most common platforms.

Cons

In comparison to Cisco Webex and Zoom, there is of course a lack of tools for webinars and classes 'out of the box', but that is just if those features are mission critical.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RB

roy b.

cio

Consumer Services

### "pexip"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 12, 2020

The product is convenient and easy to use, but does not sell well enough in relation to its competitors. I would like to include additional options like remote control on another user's computer. However for the purpose it was established the product is good

Pros

There is no need to install software on the computer. HTML5 works, looks the same on both the mobile device and the browser. Supported by most browsers.

Cons

I would like to see a large group of people, in large meetings it is necessary to see more than 8 pictures.

Switched from

[Avaya UCaaS](https://www.capterra.com/p/1174/CRM-Central/)

Uncomfortable, cumbersome requires installation. Not cheap at all.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SW

Silco W.

Director

Information Technology and Services

### "Pexip, reliable and secure"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 10, 2020

Pros

The cloud service, the self hosted Infinity are very reliable and well supported. Quality of the services is extremely high and Pexip will do whatever they can to keep services running and secure. If customers have issues 99.8% of the time they are not related to the service but to end-user or end-customer network issues.

Cons

because the main focus is reliability and security the out of the box functionality is sober and doesn't evolve fast. It's a trade off between stability and functionality

Switched from

[Webex Suite](https://www.capterra.com/p/237272/Webex/)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/221983/Pexip/reviews/)

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)