# Page 10 | HQ Rental Software Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 10 - Is HQ Rental Software the right Car Rental solution for you? Explore 336 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/156984/HQ-Rental-Software/reviews

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HQ Rental Software

4.9 (336)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 10 - Reviews of HQ Rental Software

## Showing most helpful reviews

Showing 226-250 of 336 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

DJ

Djynno J.  
Founder/Owner  
Transportation/Trucking/Railroad  
Used the software for: Less than 6 months

### "Amazing experience with \[sensitive content hidden\] at HQ Rental Software"

September 7, 2023

5.0

Pros

The ability to have everything in one place is the most impactful feature about using HQ. For the most part, it is easy to use, and I have the ongoing customer support to help with any issues that arises. The integration with my existing business process was easy due to the early nature of the business and everything being configured using WordPress.

Cons

User-friendliness: at first glance, this is an overwhelming number of things that one can do but with practice it gets easier over time.

Reason for choosing HQ Rental Software

Calendar compatibility with Turo.

Review Source

JH

John H.  
Managing Partner  
  
Used the software for: Less than 6 months

### "Everything and more!"

April 30, 2018

5.0

Pros

The HQ Rental software was exactly what we were looking for. We performed due diligence on over 4 companies that provided rental software solutions and we selected HQ Rental because of its flexibility, depth of features and most importantly, its customer-centric support model. Their nimble software product combined with their attentive support and deep on-line knowledge base allowed us to bring our offering to market with minimal stress and complication. Once implemented, the use of reporting and dashboards, the flexibility tying into payment processors and accounting software to name a couple of their integrations, has allowed for us to make our rental business operational and manageable.

Cons

If I had to choose something to note as least likable, it would be the process required to fine tune forms. By no means a deal breaker, just know that this is where I would like to see some enhancements with future versions of this fantastic product.

Review Source

Response from HQ Rental Software

May 2, 2018

Dear John, Thanks for your kind review as well as your feedback. We will continue to work hard to enhance our system! Best wishes, Ries

CD

Caio D.  
manager  
Automotive  
Used the software for: Less than 6 months

### "avaliação hq"

May 11, 2023

4.0

Pros

É fácil de usar, mas pode melhorar, o atendimento fornecido pelo Lucas é muito bom mesmo.

Cons

Não tem como integrar com plataformas de parcelamento de cartão de crédito. Fica integrado somente no stripe e isso é um problema, pois, nosso público é brasileiro, e brasileiro prefere de parcelar

Review Source

EA

Emmanuel A.  
Director Of Client Relations  
Automotive  
Used the software for: 6-12 months

### "Fantastic software and staff"

September 11, 2018

5.0

Pros

The software is very versatile and easy to use. The design is up-to-date with today's expectations unlike most outdated software designs in the same industry. The staff are very reliable and are constantly adding new useful features while also taking on a lot of custom requests. Would definitely recommend to anyone in the rental industry.

Cons

I wish they support a more CRM based experience around the client.

Review Source

Response from HQ Rental Software

September 12, 2018

Thanks Emmanuel for your great review! We will continue adding new features that will also be related to easy communication with the client.

JF

James F.  
CEO  
Transportation/Trucking/Railroad  
Used the software for: Less than 6 months

### "Great software!"

October 5, 2023

5.0

We will be fully implementing the platform when we transition out of Turo

Pros

I love how versatile the program is, the great staff and how supportive they have been and how easy is to navigate the program.

Cons

At this time there is nothing worth mentioning, when the moment comes we fully utilize it we may have further feedback.

Review Source

SJ

Steve J.  
President  
Automotive  
Used the software for: Less than 6 months

### "Great program"

October 9, 2023

5.0

So far it has been great!

Pros

Does everything someone would expect a program to do.

Cons

Set up is a bit of work and learning curve is required.

Reason for choosing HQ Rental Software

It did what I was looking for.

Review Source

YG

Yelitza G.  
Director  
  
Used the software for: 6-12 months

### "This is a very user-friendly system that makes our work a lot easier and is flexible to configure."

August 18, 2017

5.0

Pros

The system allows us to automate a lot of our tasks which creates a company standard and saves us significant time. What's nice is that this software was originally built for car rentals but it is flexible to use for any type of rental business. We're also happy that we can access the system from anywhere seeing as it is cloud-based. As owners of the company we enjoy traveling ourselves and we feel like we can still monitor the business while we are abroad.

Cons

We are based in a location with unstable internet so sometimes we are forced to register reservations on paper and then enter them in the system when it comes back online. Unfortunately the system is not available offline.

Review Source

AK

Andrew K.  
President  
Automotive  
Used the software for: Less than 6 months

### "We Love Our New Software"

July 28, 2020

5.0

Multiple users at multiple locations in real time. My customers are even impressed with how well the rental process goes. E signature.

Pros

No matter where I am at I can access my customers, vehicle information, contracts, etc..... Work Flow has improved 300%. We eliminated two other software companies with this transition.

Cons

Learning curve!!! Well worth all the growing pains. I have used software where you were given a product and had to make it work. Meaning, complete overkill or not enough. With HQ you custom design it to your needs.

Switched from

[TSD RENTAL](https://www.capterra.com/p/92381/TSD-RENTAL/)

I wanted a software that would make it easier for use to grow our business. It is working already.

Review Source

TS

Tony S.  
CEO  
Retail  
Used the software for: Less than 6 months

### "HQ rental software review"

August 16, 2022

5.0

I like it overall. Especially \[SENSITIVE CONTENT\] who works for the customer support. She helps me a lot about HQ system since I am a new of rental car business. She is so kind and answered all of my basic questions.

Pros

Integration with LULA insurance, Online reservation and Customer Support!!

Cons

I haven't used the software that much. So I don't have any negative right now. Hopefully it will be worked smoothly for my business daily bases.

Reason for choosing HQ Rental Software

LULA connected me to HQ.

Review Source

MC

Manuel C.  
Operations Manager  
Automotive  
Used the software for: Less than 6 months

### "Great Software and Customer Service"

October 6, 2022

5.0

10/10

Pros

Software is very adaptable, friendly and easy to use

Cons

Waiting for few integrations and features coming soon

Reason for choosing HQ Rental Software

Customer Services, Prices and Software

Review Source

rC

ron C.  
owner  
Transportation/Trucking/Railroad  
Used the software for: Less than 6 months

### "edgewood car rental"

November 30, 2023

5.0

its been great. \[sensitive content hidden\] was a great sales rep and \[sensitive content hidden\] has held my hand the entire time getting this going. great friendly service

Pros

ease of use. young team eager to help somewhat intuitive even for an old guy

Cons

n/a.

Review Source

JH

Juan H.  
General manager  
Automotive  
Used the software for: Less than 6 months

### "Excelente servicio y atención"

September 18, 2023

5.0

Pros

Fácil y practico de usar, la atención que nos dieron fue muy amable y con mucha paciencia nos ayudaron a dejar el software de la mejor manera

Cons

Me parece que esta muy completo con todo lo que necesitas al instante

Review Source

Charles N.  
Web Developer  
Computer Software  
Used the software for: Less than 6 months

### "Great software, with great support! "

September 11, 2018

5.0

HQ rental allowed us to move most of our in-store bookings to our website. Booking is now fully automatized, managing our fleet availability and generating the contracts for us.

Pros

By far the most complete renting software, with many features (fleet management, contract automatization, damages overview, payment integration, etc) and great customer support.

Cons

A few minor bugs, that we fixed with the HQ rental developer team

Review Source

Response from HQ Rental Software

September 19, 2018

Thanks Charles! Great work also on your end - building a beautiful front-end.

jS

juan S.  
Owner  
Automotive  
Used the software for: Less than 6 months

### "Great service, Highly recommended and their customer service is amazing"

May 6, 2022

5.0

Pros

First that i can connect and sync calendars with my Turo account to avoid double reservations I have been able to set the business as i wanted

Cons

nothing for the moment, I'm still learning and most of my questions and needs have been resolved

Review Source

PI

Presley I.  
CEO  
Leisure, Travel & Tourism  
Used the software for: Less than 6 months

### "Pj luxury enterpises"

December 18, 2023

5.0

Pros

The website is Smooth , efficient . The team was knowledgeable in everything

Cons

The least liked part was the process of linking the payment page to my website

Review Source

AO

Ashley O.  
Supervisora  
Consumer Services  
Used the software for: Less than 6 months

### "Reseña de HQ"

December 9, 2022

5.0

Pros

Me gusta que tenga muchas opciones de servicios para lso clientes.

Cons

Lo menos que me ha gustado es que si creo un ticket de soporte los sabados o domingos, me suelen contestar los lunes.

Switched from

[Wix](https://www.capterra.com/p/169007/Wix/)

Por que este sistema me brinda mas herramientas para trabajar el car rental.

Review Source

NW

Nick W.  
CEO  
Automotive  
Used the software for: Less than 6 months

### "Very Excellent and Comprehensive Software System"

May 2, 2023

5.0

Pros

A lot of great features to help manage your vehicles and customers. Integrates will with Stripe.

Cons

Can be a little daunting to figure out where everything is but you get the hang of it in time.

Review Source

JC

Jerry C.  
CEO  
Transportation/Trucking/Railroad  
Used the software for: Less than 6 months

### "JC RELIABLE RENTALS "

November 1, 2023

5.0

Amazing glad to be on the HQ team this software will help by business grow tremendously.

Pros

The whole on board process being walked through each step 1 by 1.

Cons

The delay on time between software updates and meetings .

Review Source

EG

Elizabeth G.  
Director of Operations  
Automotive  
Used the software for: Less than 6 months

### "User friendly! "

August 21, 2023

5.0

After spending hours on training for an antiquated solution provider, moving to HQ Rental was so easy and straight-forward to use. The implementation team was awesome and patient.

Pros

I liked how easy it is to use for administrators , for rental agents, and for end-users!

Cons

I honestly can't think of anything at the moment.

Review Source

TW

Tom W.  
Group CEO  
Computer & Network Security  
Used the software for: 6-12 months

### "A very good piece of software"

May 1, 2020

4.0

Pros

We acted as a consultant on this product with, a client wanted a new rental system so we tried out HQ rental. Our client had some complex requirements but HQ was fairly easy to set up and their support helped us through the entire process and was very helpful.

Cons

The admin dashboard can be complex to find some settings to change and can be hard to navigate sometimes.

Review Source

cN

chris N.  
Manager  
Transportation/Trucking/Railroad  
Used the software for: Less than 6 months

### "easy to use rental software! "

April 27, 2022

5.0

Pros

I enjoy the ease of use - it keeps the business flowing smoothly and I can manage the business from any smart device

Cons

Sometimes at the end of the trip it might show an outstanding amount even when the customer has already paid

Reason for choosing HQ Rental Software

Integration with other business management solutions

Review Source

NB

Nicole B.  
Owner/Manager  
Hospitality  
Used the software for: Less than 6 months

### "Great Rental Software and excellent customer service"

April 1, 2020

5.0

It is becoming much easier to manage a large fleet of vehicles and keep track of all the small details

Pros

This product makes managing a fleet of motorcycles very easy. I love the calendar view and being able to sort all my data at the touch of a button. It is great that you can see the history of each vehicle and being able to load "Before Photos" and easily include them as part of the Rental Contract is very streamlines. Creating professional and accurate quotations is so easy and quick.

Cons

The Desktop version of the programme is great but the APP that goes with it has very limited usability for the moment- however I am sure that the developers will get the app up to speed with the Desktop version very soon

Reason for choosing HQ Rental Software

The Customer service is top notch! I never wait long for replies, answers and explanations

Review Source

SB

Scott B.  
Owner  
Hospitality  
Used the software for: Less than 6 months

### "HQ is awesome!"

September 20, 2023

5.0

Pros

The integration process was easy and \[sensitive content hidden\] did an awesome job getting me up and running!

Cons

I really can't find any cons. The software works as described.

Review Source

AW

Alexander W.  
CEO  
Automotive  
Used the software for: Less than 6 months

### "Hq rental software review"

April 17, 2024

5.0

Pros

I like having a platform that utilizes easy online payments and website integration

Cons

The UI is somewhat overwhelming. Figuring out how to implement easy specific needs can be a big learning curve. Doesn't feel intuitive for a first time user.

Review Source

CF

Carlos F.  
Rental car  
Automotive  
Used the software for: Less than 6 months

### "Great software "

July 6, 2023

5.0

Pros

Features suporte team \[sensitive content hidden\] great with support and presentation

Cons

Everything ok. Would recommend. HQ rental

Review Source