# Page 12 | HQ Rental Software Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 12 - Is HQ Rental Software the right Car Rental solution for you? Explore 336 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/156984/HQ-Rental-Software/reviews

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HQ Rental Software

4.9 (336)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 12 - Reviews of HQ Rental Software

## Showing most helpful reviews

Showing 276-300 of 336 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

RG

Robert G.  
CEO  
Automotive  
Used the software for: Less than 6 months

### "Great Software for Small and Midsize Operators"

February 21, 2023

4.0

Overall the software is very good. The onboarding experience was also very good. The service that comes afterwords is still on trial but over time we hope to leave another positive review for that.

Pros

We love the fact that this software is perfect for operators who are on Turo to make a step towards becoming independent. The onboarding is fairly simple compared to other rental softwares. Managing the fleet simultaneously with Turo via Carsync is great. It is also simple to navigate

Cons

The deposits and toll charges and returns are a little confusing. Also the rate management per car is not so user friendly...

Review Source

NG

Natalia G.  
Manager  
Transportation/Trucking/Railroad  
Used the software for: 6-12 months

### "Important "

September 21, 2020

5.0

Great customer service

Pros

The software helps with everything that you need for rent a car

Cons

sometimes I find many steps to make a change

Reason for choosing HQ Rental Software

All the time the customer service is amazing.

Review Source

RR

Rod R.  
Owner  
Management Consulting  
Used the software for: Less than 6 months

### "Excellent product but even better support"

January 5, 2023

5.0

Pros

The easy integration with other components such as websites, etc.

Cons

The lack of options to sync calendars and systems with other car sharing platforms such as Turo, Getaround, Hyrecar at a reasonable price.

Review Source

AD

Antonio D.  
Director  
Transportation/Trucking/Railroad  
Used the software for: Less than 6 months

### "Somos creadores, gracias a HQ"

January 17, 2023

5.0

Pros

Hacen sentir que yo programo el sistema. Me involucran en la creación del contenido.Amabilidad en la atención y rapidez en la construcción de la plataforma.

Cons

Hasta el momento, ningún problema con el sistema.

Review Source

MC

Martin C.  
Founder  
Leisure, Travel & Tourism  
Used the software for: Less than 6 months

### "Excellent vehicle rental software for any size of business"

April 1, 2020

5.0

Pros

I highly recommend HQrental for anyone wanting to set up a rental business. One of the best feature is their technical support team solving literally any issue related to technical modifications of your rental workflow or your connected website.

Cons

Not much to say at the moment. It has a very big variety of options and modifications, which could be for some businesses too much at the beginning. Also some options seem to be duplicated.

Alternatives considered

[bike.rent Manager](https://www.capterra.com/p/132953/Bike-Rental-Manager/)

Review Source

AA

Abraham A.  
Business Administration  
Automotive  
Used the software for: Less than 6 months

### "Apoyo en todo el proceso "

January 11, 2023

5.0

Pros

Ademas de la gran cantidad de funciones personalizables el sporte tecnico por parte de los empleados es fenomenal.

Cons

Debido a su gran capacidad y funciones se necesita un tiempo para dominarlo completamente

Review Source

Grigore Z.  
Assistant Housekeeping Manager  
Automotive  
Used the software for: 6-12 months

### "Excellent service and product. "

December 20, 2018

5.0

Very happy with the customer service received.

Pros

The ability of the team to respond to new needs of the customer and create new functions and integrations.

Cons

Takes a bit of time to learn where everything is in the system. But once you do its awesome.

Review Source

VV

Victor V.  
RENT A CAR  
Automotive  
Used the software for: Less than 6 months

### "estamos satisfechos con el servicio "

August 12, 2022

5.0

estamos satisfechos

Pros

facilidad al momento de usarlo a diario

Cons

Y seria excelente que al momento de tomar las foto tengamos la opcion de tocar la pantalla y en los Damage saliera un Circulo en rojo.

Review Source

HE

Hossam E.  
Engineer  
Automotive  
Used the software for: I used a free trial

### "Car rental "

September 19, 2021

5.0

Nothing

Pros

Simple yourself up to get your phone back to the app safe security by problem answer engine you car definitely is on par with your new car payment will have been a lot longer investment now lasher

Cons

Nothing but nothing’s happening to you and I am not going through the process for the last two weeks and nothing else has happened so I’m just saying to be careful not going through all the things you have been in your car 🚙 your phone 📞 and you can always \[SENSITIVE CONTENT\]

Reason for choosing HQ Rental Software

Nothing

Review Source

aM

alfredo M.  
Manager  
Translation and Localization  
Used the software for: 6-12 months

### "Blue auto "

September 22, 2021

5.0

Pros

Very easy fast and Good Attention the costumer service

Cons

Everything ok fine and quickly the best service

Review Source

CB

Carlos B.  
Owner  
Automotive  
Used the software for: Less than 6 months

### "Fantasy software for car rental"

January 27, 2023

5.0

Great customer service and they tal English and Spanish.

Pros

After you sign in system is ready to use it

Cons

Mamá y clicks to find some stuff but customer services help a lot

Reason for choosing HQ Rental Software

Customer services

Review Source

KB

Karl B.  
President / Founder  
Transportation/Trucking/Railroad  
Used the software for: Less than 6 months

### "Good Solution for Small Fleet"

December 11, 2022

5.0

Good. I would recommend.

Pros

This is a good solution for a small fleet. It has all the functionality you need.

Cons

Usability as an Admin is good. It could be better. Features will need to be improved to be able to effectively manage a larger fleet. I like the tool and the support. Just not a streamlined usability.

Reason for choosing HQ Rental Software

Integration with other tools that I use. Price point and feature set.

Review Source

DS

Dominique S.  
Owner of impeccable Management  
Automotive  
Used the software for: Less than 6 months

### "Great fast Service "

November 9, 2022

5.0

Pros

That I am able to create reservations for customers and they can also book themselves

Cons

I didn’t like that I had to create my own website, but it worked out.

Review Source

SA

Salaheddin A.  
Sales & Marketing Manager  
Transportation/Trucking/Railroad  
Used the software for: Less than 6 months

### "A Review from 2 Months user experience "

October 4, 2022

4.0

Pros

Features, customer support, customizable interface

Cons

I have only been using this software for 2 months there for so far i see no cons only if they could improve Arabic language interface, is ish I can have my total revenues and outstanding balance in different currencies.

Alternatives considered

[RENTALL](https://www.capterra.com/p/119277/RENTALL/)

Review Source

CC

Chris C.  
Owner  
Automotive  
Used the software for: Less than 6 months

### "Great software"

September 9, 2022

4.0

Very good experience

Pros

Love how much I am able to control of the features

Cons

The UI could be more user friendly. There are a lot of settings that seem scattered

Review Source

EC

ELWIN C.  
Manager  
Automotive  
Used the software for: Less than 6 months

### "very satisfied and pleased with this product "

May 30, 2019

4.0

Now that i have started to use this software, i am able to manage my bookings, vehicle maintenance, and plan in advance for both low and high season, and would recommend this software to anyone.

Pros

I love that it is easy to set up and navigate and customize to suit your company needs

Cons

at this point i can't say that i have one.

Alternatives considered

[Rent Centric](https://www.capterra.com/p/92382/Rent-Centric/)

Reason for choosing HQ Rental Software

Its user friendly, offers 24hr customer support and its price is very affordable.

Review Source

GH

Gezim H.  
CEO  
Automotive  
Used the software for: Less than 6 months

### "HQ Rental Software is created by professionals! System is really flexible and easy to use."

August 25, 2017

5.0

Now my booking website is fully running and for my clients and company users it is perfect and fast to book and manage the fleet.

Pros

I recently purchased their HQ Reservation system, and what I liked about them is that they set up the booking portal very fast for me. I had some requirements for the portal settings, but they did not have a problem to comply with these requirements. I spoke with them a lot before and after I purchased the solution, because I had a lot of questions. They always answered or replied to my emails, I really cannot complain. Now my website is all set up!

Cons

There are minor things like calendar that needs to be improved but overall is perfect for a booking rental solution.

Review Source

Response from HQ Rental Software

August 25, 2017

Thank you Gezim for your kind words. We look forward to help you grow your business in every way that we can!

HA

Hector A.  
Administration of the Dealer  
Automotive  
Used the software for: Less than 6 months

### "The Importance to the costumer "

March 17, 2023

5.0

My experience was very good!

Pros

Easy to work with and also the people too are very easy houng and explanatory

Cons

Honestly nun, i dont have no bad or atleast nothing negative

Reason for choosing HQ Rental Software

I’ve heard good reviews about them

Review Source

Lorena B.  
Redactor web  
Automotive  
Used the software for: 6-12 months

### "If you want to start your business HQ will help you"

August 9, 2018

5.0

Pros

\*It is ideal that customers can sign the rental agreement on a tablet and later will be send by email. \*Environment friendly. \*They have different payment plans in case you want to try just for a time. \*They answer all your questions. \*They have a dedicated support team.

Cons

\*There isn't offline version in case the Internet doesn't work at the moment. \*It would be good to see more color on the website, specifically in the graphs and statistics. \*A video tutorial would help to reduce the questions of consumers.

Review Source

HG

Henry G.  
Executive Memeber  
Information Technology and Services  
Used the software for: Less than 6 months

### "Review"

May 16, 2023

5.0

This tool allows me to rent cars outside of Turo's platform.

Pros

\[sensitive content hidden\] was very help fully and assisted me as best as he could.

Cons

I like the option to offer extra services during the car rental. The integration was difficult.

Reason for choosing HQ Rental Software

I heard about it in my community chat.

Review Source

MN

Marc N.  
Owner  
Automotive  
Used the software for: Less than 6 months

### "HQ Rental Software"

January 30, 2023

3.0

Pros

Booking and processing payments are easy.

Cons

The software is hard to navigate through—too much jumping around and redundant action.

Review Source

EJ

Ebrima J.  
MANAGER  
Leisure, Travel & Tourism  
Used the software for: Less than 6 months

### "Exceptional Customer Service"

March 21, 2022

5.0

My overall experience has been great. I direct Rep \[SENSITIVE CONTENT\] is awesome to work with. He costly checks on us and always offers to help

Pros

I like how quick customer support is whenever you have a question or need help. Software is very user friendly and customizable. Its all in one platform.Helps us run our business very smoothly

Cons

None right now. I hope everything keeps the same

Review Source

AA

Adekunle A.  
Manager  
Transportation/Trucking/Railroad  
Used the software for: Less than 6 months

### "Excellent Software"

February 7, 2024

5.0

\[sensitive content hidden\] did a great job showing me how to navigate through the software.

Pros

Easy reservation process and keeping track of the vehicle maintenance

Cons

very easy to use and the team and so helpful

Review Source

HO

Hugo O.  
Gerente de Sistemas  
Automotive  
Used the software for: Less than 6 months

### "Carma "

February 22, 2023

4.0

Pros

Es amigable al entorno de la renta, y la usabilidad de la plataforma es muy util

Cons

mejorar el calendario, en nuestro caso en particular usamos dos Branches seria muy util hacer un merge

Review Source

JM

Jason M.  
CEO  
Automotive  
Used the software for: Less than 6 months

### "Great Product"

January 12, 2023

5.0

Pros

Easy to use software and a great value....

Cons

None, its a great system and easy to use and not expensive...

Review Source