--- title: "Eleo Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Eleo Software - reviews, pricing plans, popular comparisons to other Nonprofit products and more." source_url: "https://www.capterra.com/p/157005/Eleo/" page_type: "product" language: "en" --- # Eleo Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Eleo ## What is Eleo? Eleo Donor Management helps nonprofits like yours thrive by simplifying fundraising and donor relations. Affordable and user-friendly, Eleo makes it easy to track donors, manage events, run reports, create unlimited web forms, and grow your mission—all without breaking the bank. We offer free data migration to get you started quickly and painlessly. Plus, our award-winning live support team isn’t just here to help—they genuinely care about you and your mission. When you succeed, we celebrate with you. Ready to see the difference Eleo can make? Visit our website or schedule a live demo today! ## What is Eleo used for? [Donation Management](https://www.capterra.com/donation-management-software/)[Nonprofit](https://www.capterra.com/nonprofit-software/)[Nonprofit CRM](https://www.capterra.com/nonprofit-crm-software/) Recognitions Shortlist Overall rating Based on 172 user reviews Reviews sentiment Positive 99% Neutral 1% Negative 0% Starting price $39 Usage Based, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... - Grant Management / 2026 - Donation Management / 2025 - Fundraising / 2025 - Nonprofit CRM / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Rating Breakdown 4.9 +− Features4.7 Value for Money4.9 Ease of Use4.8 Customer Service4.9 Rating Breakdown 4.9 Features4.7 Value for Money4.9 Ease of Use4.8 Customer Service4.9 ## Eleo Reviewers Verdict Updated August 2026 AI summary - Eleo suits small nonprofits and development teams seeking an accessible donor and fundraising management system. - Users appreciate its approachable learning curve, responsive support, and intuitive interface. - It helps organizations centralize donor data, simplify fundraising workflows, and manage campaigns with less manual effort. - Buyers should weigh a few practical considerations: some users note limited template customization, email integration constraints, and minor feature gaps. - Eleo fits nonprofits prioritizing ease and support, but may be less ideal for those needing advanced document or email automation. ## Eleo alternatives Highest Rated [4.8 (625)](https://www.capterra.com/p/156860/Donorbox/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.5 (1,470)](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/reviews/) Starting price $119.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.7 (1,287)](https://www.capterra.com/p/131207/Bloomerang/reviews/) Starting price $125.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.6 (414)](https://www.capterra.com/p/97513/DonorSnap/reviews/) Starting price $50.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/157005/Eleo/alternatives/) ## FAQs about Eleo Overview ### What problems does Eleo solve? Eleo solves spreadsheet-driven donor management, fragmented fundraising workflows, and time-consuming reporting by centralizing gifts, campaigns, events, mailing lists, receipts, and thank-you letters in one system. Small and midsize nonprofits, development staff, executive directors, and administrators use it to improve donor segmentation, communication, tracking, and grant or fundraising visibility without complex training. Answer based on 156 reviews Overview ### Which roles and teams benefit most from Eleo? Eleo is most used by nonprofit executives, development teams, and operations staff who need a centralized way to manage donors, fundraising, and day-to-day administration. Executive directors and presidents use it for oversight and reporting, while coordinators, office managers, and program leaders rely on it to organize records, streamline workflows, and support outreach. Answer based on 172 reviews Overview ### What company size and industries is Eleo built for? Eleo is built primarily for small nonprofits, with 97% of reviewers from small businesses and 63% from Non-Profit Organization Management. It also serves a smaller share of midsize organizations at 3%, plus related sectors like Civic & Social Organization at 4% and Music at 3%, focused on fundraising and donor management. Answer based on 172 reviews Features and Usability ### What are the key features of Eleo? Eleo includes core donor management tools like donor tracking, gift entry, and fundraising campaign management, plus reporting features such as custom reports and dashboards. Differentiating capabilities include grant management, event management, web forms for online giving, and integrations with QuickBooks, payment processors, and email platforms. Answer based on 117 reviews Pricing ### How much does it cost and what fees or limitations are included? Eleo starts at $39/month for the Affordable Nonprofit Software plan, with a free version and free trial available. The base plan includes all modules, unlimited users, support, training, and even data import; costs rise by 10 monthly per additional 2,500 records over 20,000. Reviewers call it affordable, though some note fewer advanced features. Answer based on 32 reviews Integrations ### Which third-party tools and platforms does Eleo integrate with? Eleo integrates with Microsoft Excel, Mailchimp, Constant Contact, Stripe, and QuickBooks Online, covering reporting, email marketing, payments, and accounting. Official catalog listings also show Google Calendar, Google Maps, Meta for Business, and PayPal Enterprise Payments, with Canva appearing in reviewer feedback for design-related workflows. Answer based on 41 reviews Getting Started and Support ### How easy is it to onboard and train a team on Eleo? Eleo is generally easy to onboard, with most staff learning the basics quickly thanks to an intuitive layout and minimal training needs. It offers in-person and live online training, webinars, documentation, and videos. New users and admins may need more time for setup, data migration, and learning advanced tasks. Answer based on 24 reviews Getting Started and Support ### What customer support options does Eleo offer, and how do users rate the experience? Eleo offers email/help desk, FAQ/forum, a knowledge base, phone support, and chat. Users consistently describe support as fast, detailed, and easy to reach, with helpful training materials and real people available for questions. A few mention occasional wait times, limited support hours, and some learning complexity, but overall experiences are strongly positive. Answer based on 117 reviews Ease of use ### How easy is Eleo to use? Eleo feels easy to learn and use for most nonprofit teams, with clear navigation, simple data entry, and helpful onboarding. Small organizations often find training straightforward and daily tasks manageable, though some users mention a dated interface, occasional navigation confusion, and a need for proper setup or support. Answer based on 73 reviews ## Features AI summary Based on 4,517 Nonprofit reviews Capterra data shows that buyers of nonprofit software rank the following features as their top priorities: - **Electronic Payments** (**63%** of reviewers rated this feature as critical) - **Credit Card Processing** (**65%**) - **Fundraising Management** (**49%**) Eleo supports all three of the features reviewers value most: **Electronic Payments**, **Credit Card Processing**, and **Fundraising Management**. Together, these capabilities help nonprofits accept donations more easily, process card transactions reliably, and manage fundraising efforts in one place, allowing teams to improve donor giving experiences and keep campaigns running efficiently. Electronic Payments 5.0 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Electronically collect payments for goods or services Credit Card Processing 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Accept and process credit card transactions Fundraising Management 4.9 (15) 66.67% of 15 reviewers that rated this feature as important or highly important Activities related to raising money for a specific cause Member Database 4.6 (5) 60.00% of 5 reviewers that rated this feature as important or highly important Add, store and access information pertaining to members Donor Management 4.8 (36) 58.33% of 36 reviewers that rated this feature as important or highly important Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach For Nonprofits 4.8 (29) 51.72% of 29 reviewers that rated this feature as important or highly important Software specialized for non-profit organizations Eleo 60 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Accounting Integration: Integrate with a third-party accounting system - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Ad hoc Reporting: Generate one-off reports that meet information requirements - Alumni Management: Tools that help educational institutions or fundraising organizations connect with alumni - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Campaign Analytics: Track and interpret campaign performance metrics - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Campaign Planning: Plan and strategize marketing campaigns - Campaign Segmentation: Group campaigns by project, client, or campaign for better management. - Committee Management: Manage a group of members established for coordinating plans, programs, or other initiatives - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - Contribution Tracking: View donor contribution history, track how much money have been raised over time and measure progress - Credit Card Processing: Accept and process credit card transactions - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Import/Export: Import and export data to and from software applications - Document Storage: Store and organize documents in a centralized system - Donation Tracking: Track and view detailed financial donation history made by contacts and members - Donor Management: Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach - Dues Management: Track and collect membership dues - Electronic Payments: Electronically collect payments for goods or services - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Templates: Pre-made examples and templates for emails - Email Tracking: Track delivered, received, and opened emails - Event Management: Schedule and manage the logistics of activities and other gatherings - For Nonprofits: Software specialized for non-profit organizations - Fundraising Management: Activities related to raising money for a specific cause - Gift Matching Management: Ability to match gifts through the system - Grant Application Management: Track and manage the status of grant applications - Grant Award Tracking: Track grant submission requirements, deadlines, and financial documentation for awarded grants - Grant Management: Monitor application statuses, proposals and award funds - Interaction Tracking: Track interaction history by documenting conversations for contacts - Member Database: Add, store and access information pertaining to members - Mobile Giving: Ability to make a donation from a mobile device/app - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Online Forms: Create new forms and/or use ready-made online form templates - Online Giving: Outlet for members and visitors to submit donations electronically - Payment Processing: Accept, record, and reconcile financial transactions - Personalization: Adjust communications based on previous interactions or personal preferences - Pledge Management: Track commitments to donate in the future - Receipt Management: Upload, track, and submit receipts in a central database - Recurring Giving: Manage and track recurring gifts - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Task Scheduling: Track and manage the scheduling of tasks - Volunteer Management: Manage volunteer information and direct volunteer resources - Web Forms: Web form that allows users to enter data that is sent and processed for different reasons - Website Integration: Seamlessly integrates with 3rd party websites --- Get Advice We can help you find the software with the features you need. Features 4.7 (172) 4.7 Based on 172 reviews ## Pricing Value for money 4.9 (166) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/157005/Eleo/pricing/) Affordable Nonprofit Software $39.00 Usage Based,Per Month It includes: - Client Data Ownership & User Rights - Customizable Dashboard - Data Import Tool - Data Security & Back up - Donor Database & Contact Management (CRM) - Event Management - Gift Entry - Grant Management - Learn More Task Management - List Building - Mailings & Communications - Membership Management - Reports & Analytics - Tracking & Acknowledgements - Volunteer Management - Web Forms & Donation Pages Value for money 4.9 (166) 4.9 Based on 166 reviews ## Integrations [ Microsoft Excel](https://www.capterra.com/p/176574/Excel/)[ Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[ Meta for Business](https://www.capterra.com/p/213257/Facebook/)[ Google Maps](https://www.capterra.com/p/227511/Google-Maps/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (169) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (169) 4.9 Based on 169 reviews ## User reviews Overall rating 4.9 Based on 172 reviews Filter by rating 5(152) 4(18) 3(2) 2(0) 1(0) Mentioned topic Sorted by most recent RS Rifka S. Office Manager Civic & Social Organization ### "Eleo is the best database, and at a very affordable price!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 6, 2026 I am not a "technical person" and the customer support at Eleo has been invaluable in my being able to comfortably use all the features available. Pros We have used Eleo for years for our international nonprofit organization. The customer support has been fantastic. Now that the 2.0 version has launched, all the new features have strengthened our donor relations and ability to collect important data. And all at a very affordable cost so we can direct our income to supporting humanitarian projects. Cons There are absolutely no complaints about Eleo. We are loyal customers. Over the years whenever there are questions, I received a personal response to help me. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Dr. Margaret Q. Founder Non-Profit Organization Management ### "CEO and Founder" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 6, 2025 Great experience. I love the customer service, the patience, and the expertise of the agents. They're extremely helpful. Pros Customer service is great, and live individuals answer the phone right away and resolve your issues. The best customer service I've ever experienced. Cons Having to manually process donations. When an email is received about a donation, you have to go in and manually process it. Switched from [Bonterra Network for Good](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/) The cost was too high and we weren't utilizing all features. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JH June H. Development and Grants Manager Non-Profit Organization Management ### "Donor Software that is Affordable Without Sacrificing Quality" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 3, 2025 We’ve had a fantastic experience with Eleo Donor Management Software! The platform is easy to use, intuitive, and has streamlined the way we track and engage with our donors. The customer service team is outstanding—responsive, knowledgeable, and always willing to go the extra mile to help. On top of that, Eleo is affordable without sacrificing features or quality. It’s the perfect solution for nonprofits of all sizes, and we couldn’t be happier with our choice! Pros Customer Service, Value for Money, Reporting, Easy of Use, Safe and Secure, and Organizes all Donor Information Cons There is nothing that we like the least about Eleo. Comfort Crew for Military Kids is happy with everything that Eleo provides. Alternatives considered [DonorPerfect](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/) Reasons for choosing Eleo More affordable and still offered the same features. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ML Melissa L. Membership and Outreach Coordinator Non-Profit Organization Management ### "Hard to beat Eleo" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 2, 2025 Eleo has been a great tool for our organization for over 5 years now. We are a small nonprofit with 3 employees raising around half a million per year. I use other tools in conjunction like excel, and InDesign which is really easy to do by downloading csv's from Eleo. I have always been very satisfied with the customer service, finding them both helpful, pleasant, and prompt. Pros Eleo is hands down the best priced CRM and offers most of what the other CRMs offer at a quarter of the price. Integrating with our payment processor and website have been key. Being able to customize fields to collect specific information allows for great donor management. There is a great capacity for making reports customizable and being able to filter just the right information for your needs. The above and beyond customer service is extremely helpful and prompt. Cons In the past I have had issues with forms not functioning during high traffic times like of #GivingTuesday and have chosen to use another provider for this day. In fairness this was several years ago and we have not tried a high traffic day since. From time to time I have researched other CRM's as we grow because a member portal could be useful for our organization and is not offered in Eleo, but it is always just a headache and I discovered that other companies don't really offer anything more than Eleo and are a lot more money per month. Alternatives considered [Bonterra Apricot](https://www.capterra.com/p/123342/Bonterra-Case-Management/) [Neon CRM](https://www.capterra.com/p/102088/NeonCRM/) [Bloomerang](https://www.capterra.com/p/131207/Bloomerang/) [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) [Salsa Engage](https://www.capterra.com/p/114212/Salsa-Engage/) Reasons for choosing Eleo Eleo is better priced, less complicated, and very customizable. It had the options we needed (donor management, event management, grant management, stripe integration, website integrated), was straight forward and had helpful service. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MP Michelle P. Director of Operations and Development Non-Profit Organization Management ### "A Reliable, Affordable Game-Changer for Small Nonprofits" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 3, 2025 Eleo has been a critical, affordable resource for our nonprofit. It is reliable, accurate, and simple to navigate, which has made our work more efficient and impactful. We have seen great success using Eleo for donor tracking, reporting, and fundraising management. For small nonprofits that need a cost-effective yet powerful system, Eleo is a perfect fit. We recommend it highly to organizations looking for a dependable partner in their growth. Pros Eleo is a very affordable option for smaller nonprofits to access a critical tool in fundraising and donor management. The platform is intuitive, easy to learn, and helps us stay organized without overwhelming staff. Most importantly, the customer service is truly top-notch, responsive, knowledgeable, and always willing to go the extra mile to ensure our needs are met quickly and effectively. Cons To keep costs low, Eleo does have some limitations in functionality compared to larger, more expensive systems. However, these limitations are rarely a barrier, and the excellent support staff consistently helps us find practical solutions or workarounds that fit our needs. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MB Melisa B. Operations Manager Food & Beverages ### "Eleo 5 Stars " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 5, 2025 Pros Eleo is user friendly and easy to navigate! Uploading documents is a breeze, love all the breakdowns of donations through the years! Reports are helpful and detailed. Support is always quick and helpful! Would recommend to anyone who need to track donations! Cons No complaints with Eleo, any issues that may come up, are addressed by support and handled in a timely manner. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RH Robin H. President Non-Profit Organization Management ### "Two years with Eleo and thrilled to recommend them" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 29, 2025 Professional. Easy to work with. Easy to problem solve (but there were few problems). No extraneous functionality. Pros Amazing customer service (real person). Economical. Does the job. Easily transferred to another organization when our contract with client changed. We did our due diligence to find a new donor database, and chose Eleo. We've worked with them for two years. I would recommend them to organizations that don't want complexity, drama, or extraneous functions. Five stars. Cons No cons. Everyone who worked with them found them easy to work with, reliable, clear, and responsive. Switched from [ProspectView Online](https://www.capterra.com/p/179709/ProspectView-Online/) Ease of use. Simplicity in use. Able to transfer to another department/client easily. xxx Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. WS Wayne S. Foundation Development Leader Consumer Services ### "Outstanding Tool for Managing Donors, Grants, and More!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 7, 2025 Overall, Eleo has been an indispensable tool for the Samaritan Bethany Foundation. It’s user-friendly, efficient, and has truly transformed the way we manage our operations. Pros The Eleo team is always responsive and offers outstanding support whenever I need it. They've been incredibly helpful in ensuring I get the most out of the platform and customizing it to meet our foundation’s unique needs. I especially appreciate the one-on-one training sessions, and I can always find a convenient time to connect. Cons The system doesn't support our letterhead template. While I can write the letter, I need to adjust my process to create the final product. Alternatives considered [DonorSnap](https://www.capterra.com/p/97513/DonorSnap/) [Bloomerang](https://www.capterra.com/p/131207/Bloomerang/) [Little Green Light](https://www.capterra.com/p/123954/Little-Green-Light/) Reasons for choosing Eleo Price, customer support (phone included), user interface, customization, reporting, scalability, training and customer reviews. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KC Karen C. Office Administrator Non-Profit Organization Management ### "IAT/BUV Review of ELEO" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 19, 2024 Our overall experience with ELEO has been excellent. It is easy to use and learn, and I am confident that Customer Support, especially \[sensitive content hidden\] will assist me with any questions. The webinars are very helpful. Pros Using ELEO we are able to track donations, generate mailings and reports from one product. The Customer Support and training materials are superior. \[sensitive content hidden\], Client Support Specialist, has been our "Guardian Angel". Cons I have not encountered any "Cons". Any questions or items needing clarification are always addressed by training materials in the library or by one of the Customer Support team members. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BK Beau K. Executive Director Mental Health Care ### "Great For Our Nonprofit!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 December 6, 2024 I used to have Neon as our CRM. Unfortunately their software updates began counterproductive and the cost too high. Unfortunately, Neon required using their payment processing and their software updates seemed to be targeted for mid to large size nonprofits. Pros The customer services is so nice and easy to work with. Night and day compared to our last CRM. Cons Integrations can be challenging to execute. Switched from [Neon CRM](https://www.capterra.com/p/102088/NeonCRM/) Cost and updated software became counterproductive Alternatives considered [DonorPerfect](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/) Reasons for choosing Eleo Cost because we are very small nonprofit Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/157005/Eleo/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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