# Page 6 | Eleo Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 6 - Is Eleo the right Nonprofit CRM solution for you? Explore 172 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/157005/Eleo/reviews --- Eleo 4.9 (172) [View alternatives](https://www.capterra.com/p/157005/Eleo/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Page 6 - Reviews of Eleo ## Showing most helpful reviews Showing 126-150 of 172 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use CC Chastity C. CEO Non-Profit Organization Management Used the software for: Less than 6 months ### "Outstanding Donor Software " March 20, 2020 5.0 I absolutely love the customer service. They are very attentive, and I always get a live person. Pros We are able to keep record of our donors, supporters, and create and manage events using the software. It makes everything easier and simpler to maintain. Cons It would be nice to have a peer to peer fundraising platform through Eleo. Switched from [Blackbaud eTapestry](https://www.capterra.com/p/29170/eTapestry/) Too complicated and costly Review Source SS Susan S. Fundraising Consultant Non-Profit Organization Management Used the software for: 6-12 months ### "A Great Tool For Small Non-Profit Organizations" March 15, 2019 5.0 By purchasing the software it enabled the organization to start capturing names, recording donations, etc. Pros Affordable and easy to use. I have no more to add. Cons Nothing specific. I have no more to add. Review Source MJ Marisol J. Executive Director Non-Profit Organization Management Used the software for: 6-12 months ### "Best Donor Database program " February 24, 2020 5.0 Has been great. Staff is always available to help with questions. Pros The price of it and the item options for its value were exceptional especially for small beginning nonprofits that do not have such a huge donor database yet Cons Struggled with Braintree and trying to use that with gala options. But that was because we are a start up in the first year and did not have a lot of capital to secure funds. Reason for choosing Eleo price, company values it holds, the layout was not overstimulating and visually appeasing. Ease of use of program Review Source PM Perry M. Principal Non-Profit Organization Management Used the software for: 6-12 months ### "Staff are Stellar" August 11, 2022 5.0 Fantastic. I love the staff the support. It's easy for people without much experience in databases to make better use of the system. Pros I like the ease of use, the reports, and the applicability of uploading and merging multiple spreadsheets into the same database. Cons I think there is room for growth for the incidences where someone represents a business or organization and is simultaneously a supporter as an individual. Review Source JG Jamie G. Executuve Director Used the software for: 1-2 years ### "One of the customer rep is really user friendly. We love it. Their customer service is amazing! " April 9, 2018 5.0 Pros We love having all our donor records in one place. We get donations through a variety of avenues and the rep makes it so easy to input everything and search the data. And really easy to send thank you letters and donation tax receipts out. It really only takes a quick orientation to understand the in and outs of the software. And if you have any questions or concerns their customer service is great. Cons We honestly have no complaints! We have had a wonderful experience with the rep! We highly recommend it to any non-profit. Review Source TJ Trent J. Executive Director Non-Profit Organization Management Used the software for: Less than 6 months ### "Best Customer Experience I've ever had!" May 3, 2022 5.0 Pros I've worked in the non-profit industry for 10 years. ELEO has the BEST customer service and the platform is easy to use. Never have I been left on hold for hours or waited for a reply for days. I wish I had known about this platform years ago. Cons I hear ELEO is working/discussing a mobile application in order to see donors and gifts while on the go. That is a feature I would love to have. Review Source RL Ronald L. Accountant and Tax Preparer Military Used the software for: Less than 6 months ### "Accountant & Tax Preparer" May 9, 2024 5.0 Pros Management was great to work with and the software was very friendly. Once you entered your contact, it was left up to you what you wanted to accomplish. Cons To me personally, I do not have any cons. Review Source CP Cathy P. Executive Director Non-Profit Organization Management Used the software for: 1-2 years ### "Outstanding software for minimal financial investment" June 4, 2020 5.0 Pros The software is very user friendly and customer service team is exceptional. Cons I am not involved in day-to-day use of the software although I have received no negative feedback from those staff members that work directly in the system. Review Source GP Gloria P. Office Manager Used the software for: 6-12 months ### "Our transition from an old program with 16,000 records to Eleo was done without a problem." February 26, 2018 5.0 Pros Software is user friendly and easy to learn. If a mistake is made it can easily be rectified. You can get a multiple of information and date when you run your reports. If you ever have a problem or don't understand something the customer service department goes out of there way to help you. Review Source TW Tonya W. Volunteer Non-Profit Organization Management Used the software for: 6-12 months ### "Software Review" December 11, 2018 4.0 Pros Customer service is excellent. They are very responsive to questions and provide answers. Cons There are not clear definition documentation regarding "all" fields when importing data. This information is very important when customizing the software to a particular organization. Review Source HZ Harvey Z. Program Manager Education Management Used the software for: 1-2 years ### "Best for what it does!" November 13, 2020 5.0 We use Eleo to create the lists of donors we need to contact. After which we import the data into Mailchimp where we create the mailings. That said, Eleo does what we expect from it. Pros The best thing that we like about Eleo is that it is extremely easy to set up, very simple to use, and does exactly what we need it to do. Cons Honestly, there's not much to not like about Eleo. It is an excellent repository of donor data that makes creating lists quite easy to accomplish. Reason for choosing Eleo What we liked most about Eleo was that it is very inexpensive, and does more than most of the competing products - and easily! Review Source SJ Sarah J. Volunteer Non-Profit Organization Management Used the software for: 6-12 months ### "Easy to Use & Perfect for Small/Medium Sized Organizations" March 9, 2019 4.0 Overall, Eleo is perfect for my non-profit and allows me to track my donors and all related communication. Pros Eleo is easy to set up and has wonderful customer service. The system is intuitive and Eleo allows for customization to really make it fit your organizations needs. Cons The reports in Eleo can use some work to allow for more customization but I do know they are working on this for future updates. Review Source BK Beth K. Development Coordinator Used the software for: 2+ years ### "Eleo is a great product for small nonprofits." February 26, 2018 5.0 Pros Excellent customer service. Affordable pricing. Integrates with QuickBooks, Constant Contact. Auto entry of online donations saves time! Cons Eleo has its quirks but it works well for small nonprofits on a tighter budget. Best product for the price. Review Source AH Amber H. Development Director Non-Profit Organization Management Used the software for: 1-2 years ### "Eleo is amazing !" May 7, 2020 5.0 Pros Eleo is affordable and very easy to use. No matter what size non-profit, Eleo helps with every aspect of an fundraising and donor management. Cons Sometimes the search can be tricky, other than that it's great! Review Source BG Ben G. Director of Operations Non-Profit Organization Management Used the software for: Less than 6 months ### "Eleo Review" August 20, 2020 5.0 Experience has been great! I would recommend to other nonprofits with similar size and demands. Pros User friendly and simple to setup. Had new technology and more modern features than previous software. Staff is helpful, knowledge and available. Cons Some new features are still in the works. Doesn't limit our current functionality but will add to the experience when they are completed. Review Source LP Lara P. Executive Director Non-Profit Organization Management Used the software for: Less than 6 months ### "Great Value and Excellent Customer Support!" August 31, 2020 5.0 Pros I love that I can call the support number and a real person answers the phone and can help me with my question without sending me to another department. I also love the library and the step by step instructions for the features. Cons I am a new user and I am still working through learning all the processes. So far, I don't have anything I don't like. Review Source GV Gabriel V. President Non-Profit Organization Management Used the software for: Less than 6 months ### "Eleo is a wonderful tool for a small nonprofit" September 18, 2020 5.0 My overall experience has been wonderful! Pros There is nothing I do not like about you you everything is wonderful we have had such an experience with this that is 1/3 the cost of our previous software and 100 times better to use Cons There is nothing I do not like about Eleo Review Source CAR Carol Ann R. Marketing Coordinator Non-Profit Organization Management Used the software for: 2+ years ### "Eleo Fundraising Software Review" December 29, 2018 5.0 We use this program all the time to manage and record donations. Pros This software allows our business to track donor relations and create custom reports. Cons This program can be difficult to navigate if the user is not trained properly. Review Source KO Kathy O. Executive Staff Education Management Used the software for: 6-12 months ### "Great program!" August 15, 2019 5.0 First crack at a volunteer database with non-profit. Very easy to use and has been a tremendous help. Pros Very easy to use and navigate - customer support is excellent! Every call is answered and problem solved in a timely manner. Love it and will definitely recommend to others. Cons There really aren't any cons...all has been easy to learn and great support. Review Source RP Rachel P. Administrative Assistant Non-Profit Organization Management Used the software for: 6-12 months ### "Simple steps to simple reaults" November 4, 2022 5.0 Pros Easy to use and simple integration make this a critical component of our organization. Customer support is outstanding. Cons We have yet to experience any cons in using this software. Review Source KL Kelly L. Admin Religious Institutions Used the software for: Less than 6 months ### "High Recommend Eleo as a donor management software plus" March 10, 2022 5.0 Great support with Eleo and also love the library of supporting materials available. Pros The software is very easy to use and keep track of contacts, giving, and events. Cons There have been no cons that I can think of at this point. Reason for choosing Eleo Seemed the best product for what we were looking for as a small nonprofit. Review Source BJ Beverly J. MIS/IT Database Manager Used the software for: Less than 6 months ### "The implementation process was easy and their support team walked us thru the entire process." April 3, 2018 5.0 Pros I have utilized The Raisers Edge, DonorPro, and DonorPerfect this software for the COST, functionality, ease of use, the quick and pleasant customer support truly makes this product unique and comparable to the much larger organizations. Cons The Constituent search features, do not allow you to search by first and last name together like other databases. Review Source Response from Community Software Solutions May 22, 2018 Eleo has the ability to search any word in the database including multiple words such as first and last name of individuals and organizations. TK Tim K. Board Member Non-Profit Organization Management Used the software for: I used a free trial ### "Blue House Uganda Review of Eleo" December 14, 2020 5.0 Very good. Pros The customer service is very good. My questions were answered promptly. The price for the system was the lowest of those we investigated. That is what pushed Eloe over the finish line. It is a clean easy to use system. The articles in the library are very helpful. We switched over from a dying system to Eleo and were up and running within a week. Cons Not much. I don't have anything to say about cons. Alternatives considered [Bonterra EveryAction](https://www.capterra.com/p/142421/Bonterra-Development-Digital/)[Bloomerang](https://www.capterra.com/p/131207/Bloomerang/)[Blackbaud eTapestry](https://www.capterra.com/p/29170/eTapestry/) Reason for choosing Eleo Price. Review Source MJ Maria J. Executive Director Religious Institutions Used the software for: Less than 6 months ### "Pleasantly Surprised" December 7, 2018 5.0 This program is what I needed in order to do my fundraising appeal this year. It's a concise place to gather the name of my donors, their gift giving trend(both for this year and historically) as well as to keep notes about the donor. Pros I like the ease at which I could enter my information into the system. Additionally, the reports are very specific and easy to run. A very user friendly system. Cons Label function is limited. And I had issues with missing information when did my first download. Review Source VR Verified Reviewer Digital Marketing Specialist Marketing and Advertising Used the software for: I used a free trial ### "Big pluses: Learning library and live support" December 23, 2019 5.0 Eleo is a very time-efficient way to track gifts. Pros Eleo's customer service is superb. Boasts a learning library and live support. Strong reporting features. Cons A fairly new user still learning my way around, but I haven't encountered any cons about this product. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.