Gravity R&D

Yusp

4.5 / 5 3 reviews

Who Uses This Software?

Yusp is suitable for e-commerce companies, online marketplaces, content providers (publishers and broadcasters), telecommunication companies, bricks-and-mortar retail businesses and retail banks.


Average Ratings

3 Reviews
  • 4.5 / 5
    Overall
  • 3.5 / 5
    Ease of Use
  • 3 / 5
    Customer Service

Product Details

  • Starting Price
    $1,000.00/month/user
  • Free Demo
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Live Online
    In Person
  • Support
    24/7 (Live Rep)

Vendor Details

  • Gravity R&D
  • www.yusp.com/
  • Founded 2006
  • Hungary

About Yusp

Yusp is a real-time personalization engine having all product modules as digital personalization engine defined by Gartner as well as other product modules, which enable to personalize the physical shopping experience. Yusp has never lost any A/B test against competitors or in-house solutions thanks to its exceptional algorithmic portfolio. Yusp increases customers revenue in ten business models like e-commerce, online marketplace, publishers, brick and mortar retailers and retail banks.


Yusp Features

  • Catalog Management
  • Channel Management
  • Customer Accounts
  • Email Marketing
  • Inventory Management
  • Loyalty Program
  • Multi-Store Management
  • Order Management
  • Product Configurator
  • Promotions Management
  • Returns Management
  • SEO Management
  • Shopping Cart
  • A/B Testing
  • Abandoned Cart Saver
  • Account Based Marketing
  • Behavioral Targeting
  • Campaign Segmentation
  • Content Analytics
  • Contextual Targeting
  • Customer Profiles
  • Experience Management
  • Recommendation Engine
  • Website Personalization

Yusp Reviews Recently Reviewed!


YUSP works good, but hard to see under the hood.

Dec 08, 2017
3/5
Overall
2 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
3 / 5
Value for Money

Pros: Easy first time setup. I was excited to use, and learn this AI, to help my work in weekdays. I will have a cost effective tool, to beat the big concurency.

Cons: The response of the UI is slow.
I got human help first time, but later i read only support pages, and released my hand. Sometimes it is hard to find, and understand the UI logic. After a few days/week activity, i watched only the growing graphs and numbers, but did not changed the settings. I had plans, if you watch the board, but i had not help to make them. I miss templates, or examples. I think this works, but not really user friendly. I think about to change to Retargeting, because that is easier to set up.

Vendor Response

by Gravity R&D on December 11, 2017

Dear István! Thank you for your honest review. We are aware of the current UI issues of the system, that is why we've been developing from the ground up a new dashboard in the last 6 months to improve the ease of use, transparency and customization possibilities that we think can improve your experience as well. This version 2.0 will be released Q1 of 2018. We would love to hear in advance your thoughts and insights on that and hope you will stay satisfied with the performance of Yusp.

Yusp worked well with my Shopify account

May 10, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Yusp worked well as an integrated tool with my Shopify account. I was able to more easily access and predict market data for my store.

Cons: It took a little while to learn the system and to become comfortable with the way that it operated, but that is normal.

Nice product

Feb 17, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Comments: quickly integration, well support, good price / performance ratio, many opportunities to build in Website