# CxEngage Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about CxEngage Software - reviews, pricing plans, popular comparisons to other Video Conferencing products and more. Source: https://www.capterra.com/p/157026/Lifesize --- # CxEngage Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) CxEngage ## What is CxEngage? Lifesize combines best-in-class, cloud-based video conferencing services with integrated equipment to help you present your business in the best light. Recognized as a Meeting Solutions Visionary by Gartner and as Frost & Sullivans Cloud Video Conferencing Vendor of the Year, Lifesize leads the industry in customer satisfaction with the worlds first 4K video conferencing solution and 4K service architecture. Lifesize sets a new standard for video collaboration. ## What is CxEngage used for? [Video Conferencing](https://www.capterra.com/video-conferencing-software/)[Team Communication](https://www.capterra.com/team-communication-software/)[Internal Communications](https://www.capterra.com/internal-communications-software/) Top alternative Featured Overall rating Based on 91 user reviews Reviews sentiment Positive 89% Neutral 10% Negative 1% Starting price $14.95 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for CxEngage?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.lifesize.com&name=CxEngage) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### CxEngage 4.4 (91) VS. [4.7 (24,147)](https://www.capterra.com/p/135003/Slack/reviews/) Starting Price $14.95 Per User, Per Month Starting Price $8.75 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (91) Ease Of Use 4.6 (11,056) Value For Money 3.7 (72) Value For Money 4.5 (6,785) Customer Service 4.1 (73) Customer Service 4.4 (6,538) ## CxEngage alternatives [4.6 (5,298)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.2 (997)](https://www.capterra.com/p/113540/Bitrix24/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) [4.5 (11,079)](https://www.capterra.com/p/168668/Microsoft-Teams/reviews/) Starting price $4.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Telegram](https://www.capterra.com/p/180347/Telegram/) [4.7 (6,426)](https://www.capterra.com/p/180347/Telegram/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/157026/Lifesize/alternatives/) ## FAQs about CxEngage Overview ### What problems does CxEngage solve? CxEngage helps teams eliminate the friction of setting up and joining video meetings across browsers, phones, mobile apps, and conference room hardware. It solves remote collaboration delays, difficult onboarding for nontechnical users, and messy meeting access. IT admins, distributed teams, recruiters, and client-facing staff benefit most. Answer based on 27 reviews Overview ### Which roles and teams benefit most from CxEngage? CxEngage is most used by IT leaders, customer service teams, marketing and communications staff, and project or operations managers. IT teams oversee deployment, integrations, and system performance, while service teams manage customer interactions. Marketing and communications roles support outreach workflows, and managers use it to coordinate processes, visibility, and cross-functional execution. Answer based on 90 reviews Talk to an expert ### More questions? Ask our experts Overview ### What company size and specific industries is CxEngage built for? CxEngage is designed for any company of any size that depends on internal and external communication and collaboration to operate, including organizations in a wide range of industries. The vendor description does not limit it to a specific sector, so it fits businesses with communication-heavy workflows. Features and Usability ### What are the key features of CxEngage? CxEngage includes core meeting tools like video conferencing, audio calls, screen sharing, scheduling, and calendar sync. Its differentiators are cloud-based access across desktop, mobile, browser, and conference rooms, plus call and video recording. Reviewers also frequently mention meeting room management, Outlook integration, and access controls. Answer based on 27 reviews Pricing ### How much does it cost and what fees or limitations are included? CxEngage starts at $14.95/user/month for the Plus Meeting Solutions plan, which requires at least 10 hosts; Enterprise Meeting Solutions also starts at 14.95/user/month with a 50-host minimum. A free version and free trial are available, but reviewers often call pricing expensive, especially for smaller organizations, despite flexible user-based licensing. Answer based on 14 reviews Integrations ### Which third-party tools and platforms does CxEngage integrate with? CxEngage integrates with 3 third-party communication tools: Slack, Skype for Business, and HipChat. These catalog integrations connect CxEngage to common team messaging and collaboration platforms for organizations that need to coordinate customer interactions across chat and voice environments. Answer based on 9 reviews Getting Started and Support ### What training and onboarding options does CxEngage offer? CxEngage provides in person training, live online sessions, webinars, documentation, and videos to support getting started. In person and live online formats offer guided instruction, webinars cover scheduled training sessions, documentation gives written reference material, and videos support self-paced learning. Answer based on 7 reviews Getting Started and Support ### What customer support options does CxEngage offer, and how do users rate the experience? CxEngage offers email/help desk, FAQ/forum, a knowledge base, 24/7 live representatives, and chat. Users describe support as generally responsive and willing to help, especially with setup and technical issues, but some report difficulty reaching effective help for bugs, unresolved cases, and problems that required too much self-troubleshooting. Answer based on 21 reviews Meetings ### How well does CxEngage work for online meetings? CxEngage handles standard online meetings well, especially for recurring team calls, one-on-one sessions, and internal video conferences. Many business users find setup and joining fairly simple, but some teams mention login trouble, room management clutter, browser limits, and occasional audio, video, or connection issues during larger meetings. Answer based on 27 reviews ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Mobile Access 4.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Presentation Streaming 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Broadcast live or pre-recorded presentations, including slides, videos, and multimedia content, over the internet Real-Time Chat 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Engage in direct, instant messaging with customers, users, etc. Recording 4.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Record live video calls to play later Reporting & Statistics 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Screen Sharing 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Digitally share screen view with others CxEngage 40 features Define levels of authorization for access to specific files or systems Process of managing, tracking, and communicating with individuals who are registered to attend an event Ability to make voice calls within the system Record audio and/or video Track and manage schedules and meetings via an integrated calendar Synchronize with other calendars to view mutual availability and schedules Facilitate virtual conferences that connect multiple people remotely Record the audio of phone conversations for quality assurance purposes Communicate using direct chat or messages within the system Provides a channel for team members to share AI models, media files, communicate, and work together Manage and track all internal and external communication conducted via calls, email, text, or chat Custom greetings/messages for incoming callers Assembly of graphs and charts for visualizing and tracking statistics/metrics Electronic storage of staff/employee contact information and job status in a centralized repository Public or private sharing of digital files such as documents, audio/video, images, and more High-definition audio and/or video capabilities Ability to chat online in real time Manage the process of planning and scheduling meetings, including agenda creation Access software remotely via mobile devices Two-way actions and communication between multiple users in real time An on-demand webcast is a pre-recorded presentation available online at the viewer's convenience Broadcast live or pre-recorded presentations, including slides, videos, and multimedia content, over the internet Send messages to selected individual(s) from the entire audience Engage in direct, instant messaging with customers, users, etc. Notifications that are delivered to users as soon as an event occurs Record live video calls to play later Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Plan availability and assign specific time slots for tasks and resources Digitally share screen view with others Search and filter data across systems to locate required information by entering keywords or certain criteria Allow users to access multiple services after entering their login credentials once Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access Set up connections to third-party platforms to improve business processes Presenter can see and hear participants and vice versa. Consolidate and integrate communication tools as one platform or entity to enhance business communication and collaboration Record and playback video calls Connect with meeting participants remotely over video Allows users to view videos without downloading media files Get Advice We can help you find the software with the features you need. Features 4.2 (91) 4.2 Based on 91 reviews ## Pricing Value for money 3.7 (72) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/157026/Lifesize/pricing/) Plus Meeting Solutions $14.95 Per User,Per Month It includes: - 1 Hour Per Host Meeting Recordings - Centralized Management Console - Maximum 300 Participants - Microsoft Integrations - Phone and Email Support - Single Sign-on - Unlimited Meeting Duration Enterprise Meeting Solutions $14.95 Per User,Per Month It includes: - 1 Hour Per Host Meeting Recordings - Centralized Management Console - Live Streaming - Maximum 500 Participants - Microsoft Integrations - Premium Support - Single Sign-on - Unlimited Meeting Duration - Unlimited Recordings Value for money 3.7 (72) 3.7 Based on 72 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.1 (73) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.1 (73) 4.1 Based on 73 reviews ## User reviews Overall rating 4.4 Based on 91 reviews Filter by rating 5(45) 4(36) 3(9) 2(0) 1(1) Mentioned topic Sorted by most recent Allison H. Sales Manager Computer Software ### "Great platform for interaction and contact management" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 13, 2025 By centralizing interactions on a single platform, we can provide faster and more personalized service that enhances the customer experience. CxEngage offers advanced analytics tools that allow us to measure our teams' performance, identify trends, and make data-driven decisions. Pros CxEngage enables interaction with customers through various channels, such as phone calls, emails, live chats, social media, and SMS. The platform uses artificial intelligence (AI) and automation to optimize workflows. Cons The platform has no notable drawbacks to mention. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BS Bryan S. Mgr Hospital & Health Care ### "LIfesize Web Conferencing " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 23, 2024 Lifesize is good option for basic meeting needs Pros Lifesize is easy to use for standard and simple meetings. Cons Lifesize is less secure than some competitors Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LM Lucia M. HR Manager Management Consulting ### "Lifesize - Easy To Manage and Well Equipped" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 April 29, 2024 Pros Thanks to Lifesize, team communication, handling VoIP and online meetings has been smooth. Cons With Lifesize, it has been amazing and web conferencing is easy. No issues. Switched from [Conferences io](https://www.capterra.com/p/176540/Conferences-i-o/) [VoIPstudio](https://www.capterra.com/p/162502/VoIPstudio/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MB Mattia B. Specialista ICT Transportation/Trucking/Railroad ### "Tempo fa aveva più senso" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 February 23, 2023 Il prodotto è valido come software per videoconferenze ma ci sono prodotti più completi Pros Possibilità di avere apparati per sale videoconferenze fisiche. Facilità di invitare ospiti esterni. Cons Altri software offrono maggiori funzionalità di collaborazione Reasons for choosing CxEngage Ottime attrezzature per le sale fisiche Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MA Marie alix N. Étudiante Real Estate ### "Lifesize" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 January 26, 2023 Très agréable pour mes cours en visio Pros Simple à utiliser et de très bonne qualité idéal pour les visio Cons Si il y a un bug difficile de contacter un support Switched from [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) Difficile a utiliser Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AS Adrien S. Monteur d’opérations immobilières Real Estate ### "Un bon logiciel mais concurrencé par teams notamment " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 January 15, 2023 Pros Dans le cadre de webinair, j’ai apprécié le fait que seul l’administrateur ait accès à toutes les fonctionnalités = un vrai administrateur Cons Le temps pour se connecter me semble assez important Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MC Melissa C. clerc de notaire Real Estate ### "Utilisation régulière du logiciel" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 October 18, 2022 Pros Il y a une facilité d'utilisation et d'accès. L'envoi des liens visio pour les parties est très simple. Je recommande ce logiciel pour les rendez-vous ou réunion à distance. Cons Ce qui est dommage parfois est la qualité de l'image, la vidéo peut parfois être "gauffrée" mais je ne sais pas si c'est dû à la connexion internet ou bien le logiciel Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MM Michel M. Responable informatique Research ### "Trop Onéreux et revendeur Nul !" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 March 23, 2022 Cela fait 2 mois que j'ai un soucis et a par me faire des devis aucune solution valable n'est proposé. Pros Salle de conférence Simple d'utilisation Cons Revendeur se foute des clients. Support inexistant. Cout élevé. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MH Mary H. Communications and Marketing Manager Non-Profit Organization Management ### "Lifesize is Great for Virtual Collaboration" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 5/10 December 10, 2021 Lifesize was critical in our shift to going virtual in the beginning of the pandemic. We were able to easily communicate with our team while working from home. I would also recommend this for in-office camera and meeting services as the cameras and microphones are great for office to office communications. Pros We have a camera in our conference rooms, so it has been a great way to collaborate with our other offices and employees who are not at the office. Cons The screen casting capabilities don't always work and the interface isn't the best. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. GV Georges V. représentant Unafam Health, Wellness and Fitness ### "Arrêt brutal (soit au départ soit au bout de deux heures) sans possibilité de déconnexion" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 April 16, 2021 Ce système a été choisi (imposé aux représentants d'associations (moi Unafam 21 Parents d'handicapés psych) de tous handicaps) par la MDA côte d'or pour les réunions plénières (tous les trois mois) et mensuelles (CDA reconnaissance du handicap, PCH compensation du handicap) Comme je l'ai dit plus haut : une plénière sans le son..(\*). et mensuellement en CDA ou PCH. où je suis représentant de l'Unafam (nomination Préfectorale). Encore hier en PCH coupure (plus de son image fichée sans possibilité de réinitialiser) ; La direction malgré plusieurs signalements reste inerte (sans doute parce que ce n'est pas elle mais le conseil général 21 qui l'a choisi (sur quels critères ???et conseils) De plus je précise que je ne suis pas né de la dernière pluie (je travaille sur Mac book pro) : j'utilise Skype pour le groupe de paroles dont je suis responsable, depuis le 11 mai 2020 (une dizaine de parents et la psychologue) ; face time pour la famille journellement, ZOOM pour le bureau de l'Unafam et les réunions de coordination, pour des réunions de formation mdph qui elles marchent, pour le comité du Grand Des 1023 associations, 7 réunions de formation PSSM Unafam Paris, Teams pour PACO (Psychiatrie à cour Ouvert), Gotomeeting (comité de rédaction mensuel de l'Udaf 21, Life size est le seul système video conférence qui pose des problèmes (inadmissible quand on est bénévole) (\*) imaginez mon état d'énervement après une telle expérience....(et je suis bénévole mais pas cobaye) Pros Aucun , rien de meilleur, absolument rien Cons Pourquoi ce passage imposé par Chrome ? Arrêt brutal au bout de deux heures (constaté encore hier 15 avril 2021 à 16h10 constaté aussi en soirée par la responsable MDPH Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/157026/Lifesize/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Microsoft Teams vs CxEngage](https://www.capterra.com/compare/157026-168668/Lifesize-vs-Microsoft-Teams)