--- title: "iGMS Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about iGMS Software - reviews, pricing plans, popular comparisons to other Vacation Rental products and more." source_url: "https://www.capterra.com/p/157033/iGMS/" page_type: "product" language: "en" --- # iGMS Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) iGMS ## What is iGMS? iGMS is the only vacation rental software that automates up to 90% of daily hosting tasks & management. Easily control all OTA accounts like Airbnb, Booking.com, and Vrbo from one multi-calendar. Grow direct bookings with our intuitive Website Builder. Automate your guest communication & cleaning management, accept payments, and monitor your financial performance with ease. Collaborate with your team & use rich direct integrations to grow your revenue. Try 14 days for free. ## What is iGMS used for? [Vacation Rental](https://www.capterra.com/vacation-rental-software/)[Channel Management](https://www.capterra.com/channel-management-software/)[Hospitality Property Management](https://www.capterra.com/hospitality-property-management-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 306 user reviews Reviews sentiment Positive 92% Neutral 6% Negative 2% Starting price $20 Other, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... - Vacation Rental / 2026 - Channel Management / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for iGMS?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=Http://www.igms.com&name=iGMS) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### iGMS 4.6 (306) VS. [4.8 (1,587)](https://www.capterra.com/p/152433/Hostaway/reviews/) Starting Price $20 Other, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (306) Ease Of Use 4.6 (1,587) Value For Money 4.5 (286) Value For Money 4.6 (1,514) Customer Service 4.5 (277) Customer Service 4.7 (1,555) ## iGMS alternatives [4.5 (1,311)](https://www.capterra.com/p/131924/Lodgify/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [4.7 (547)](https://www.capterra.com/p/169863/Your-Porter-App/reviews/) Starting price $16.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.4 (480)](https://www.capterra.com/p/159377/Guesty/reviews/) Starting price $23.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars Highest Rated [4.9 (268)](https://www.capterra.com/p/100831/OwnerRez/reviews/) Starting price $40.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/157033/iGMS/alternatives/) ## FAQs about iGMS Overview ### What problems does iGMS solve? iGMS solves double-booking risk, scattered calendars, manual guest follow-ups, and disjointed cleaning coordination by centralizing bookings, inboxes, tasks, and automated messages across Airbnb, Vrbo, Booking.com, and direct channels. Short-term rental hosts, property managers, co-hosts, and cleaning teams benefit most by reducing phone time, missed inquiries, and operational stress. Answer based on 186 reviews Overview ### Which roles and teams benefit most from iGMS? iGMS is most used by short-term rental owners, property managers, and hospitality leaders who need to centralize bookings, guest messaging, and cleaning coordination across listings. Founders, CEOs, and directors use it to streamline operations, automate routine tasks, and maintain visibility into team performance, occupancy, and day-to-day property management. Answer based on 301 reviews Overview ### What company size and industries is iGMS built for? iGMS is built mainly for small businesses managing short-term rentals, with 94% of reviewers from small companies and Hospitality leading at 39%. It also fits Real Estate teams at 32%, plus some Leisure, Travel & Tourism users at 5%, especially hosts and managers overseeing 3 to 500+ properties. Answer based on 303 reviews Features and Usability ### What are the key features of iGMS? iGMS includes core property management and customer support, plus differentiating features reviewers mention most: automated guest messaging with templates and auto-reviews, a unified multi-calendar for Airbnb and Vrbo bookings, team task management for cleaners, and channel integrations for direct booking websites, pricing tools, and reservation syncing. Answer based on 86 reviews Pricing ### How much does it cost and what fees or limitations are included? iGMS starts at $13 per property/month for PRO, with PRO+ at 16 and Flex at 20 or $1 per booked night; all plans include a 14-day free trial and state no hidden fees. Reviewers often call the pricing fair and affordable, though some cite confusing billing and limited pricing controls. Answer based on 72 reviews Integrations ### Which third-party tools and platforms does iGMS integrate with? iGMS integrates with 13 third-party tools and platforms, including PriceLabs, WordPress, Beyond, Jervis systems, and Wheelhouse. Its catalog also includes Stripe, RemoteLock, Turno, Boostly, and Operto Teams, covering dynamic pricing, direct booking websites, payments, smart locks, and turnover operations. Answer based on 34 reviews Getting Started and Support ### How easy is it to onboard and train a team on iGMS? iGMS is generally quick to learn for hosts and staff, with in-person training, live online sessions, webinars, videos, and documentation available. Reviewers say small teams, cleaners, and nontechnical users often pick it up fast, while admins and users migrating from Airbnb or handling accounting and automation setup may need more time. Answer based on 44 reviews Getting Started and Support ### What customer support options does iGMS offer, and how do users rate the experience? iGMS offers email/help desk, FAQ/forum, a knowledge base, 24/7 live rep, and chat. Users often describe support as fast, friendly, and helpful during setup and troubleshooting. Still, some report slow replies on urgent issues, uneven follow-up, and difficulty getting timely live assistance when technical problems affect active listings. Answer based on 86 reviews Message automation ### How good is iGMS for automated guest messaging? iGMS saves hosts time with automated guest messaging, templates, and triggered replies tied to booking events. Vacation rental managers, small operators, and guest support teams value the centralized inbox and scheduled messages, though some users want finer controls, faster syncing, and more flexibility for last-minute bookings or channel-specific communication. Answer based on 75 reviews ## Who uses iGMS? Based on Capterra reviews from the past 5 years Talk to a software expert to get a free software list tailored to your business needs ## Features AI summary Based on 3,893 Vacation Rental reviews Capterra data shows that buyers of vacation rental software rank the following features as their top priorities: - **Calendar Management** (**70%** of reviewers rated this feature as critical) - **Data Synchronization** (**66%**) - **Reservations Management** (**67%**) iGMS supports all three of the features reviewers value most: **Calendar Management**, **Data Synchronization**, and **Reservations Management**. Together, these capabilities help businesses keep availability up to date across channels, manage bookings with fewer manual updates, and stay organized throughout the reservation process, allowing teams to reduce scheduling conflicts and run day-to-day rental operations more efficiently. Calendar Management 4.6 (40) 92.50% of 40 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar Data Synchronization 4.3 (31) 83.87% of 31 reviewers that rated this feature as important or highly important Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency Reservations Management 4.6 (74) 67.57% of 74 reviewers that rated this feature as important or highly important With this capability, you can manage bookings across Airbnb, VRBO, and Booking.com in one place, sync calendars to avoid double bookings, and access centralized reservation info. Reviewers appreciate the seamless integrations, easy tracking, and consolidated calendar view. Online Booking 4.5 (24) 62.50% of 24 reviewers that rated this feature as important or highly important Book meetings and appointments through a website or digital platform Payment Processing 4.2 (28) 42.86% of 28 reviewers that rated this feature as important or highly important Accept, record, and reconcile financial transactions Guest Communications 4.5 (62) 66.13% of 62 reviewers that rated this feature as important or highly important It gives you a centralized inbox for all guest messages, supports automated and template messaging, and enables quick responses. Users think the automation saves time, and integrations with Airbnb, VRBO, and Booking.com make communication efficient, though some mention automation limitations. iGMS 55 features ### All Features - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Channel Analytics: Analyze and track performance of channels - Channel Management: Manage various distribution channels, build relations with channel partners, and track their performance - Commission Management: Tracking, calculating, and paying commissions and earnings to employees - Contact Management: Manage, organize, and store contact information - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency - Dynamic Pricing: Real-time price adjustment for a product or service to reflect changing market conditions, geolocation, customer behavior, etc. - Email Templates: Pre-made examples and templates for emails - Employee Management: Track employee schedules, availability, and performance across projects and tasks - For Vacation Rentals: Designed for vacation rentals - Front Desk Management: Check guests in and out, issue key cards, schedule wake up calls, or other requests - GDS/OTA Integration: Global distribution system used by online travel agencies to track availability and manage reservations - Guest Communications: It gives you a centralized inbox for all guest messages, supports automated and template messaging, and enables quick responses. Users think the automation saves time, and integrations with Airbnb, VRBO, and Booking.com make communication efficient, though some mention automation limitations. - Guest Experience Management: Capture guest experience at a granular level and utilize data to deliver tailored services - Housekeeping Management: Manage the cleaning and maintenance of rooms and common areas and track the work status of cleaning staff - Inventory Control: Monitor product stock levels - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Maintenance Management: Manage, maintain and track the performance of assets and equipment - Multi-Channel Management: Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels - Multi-Location: Manage and support multiple locations - Multi-Property: More than one location - Online Booking: Book meetings and appointments through a website or digital platform - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Owner Statements: Report showing financial balance at the beginning and the end of the period, along with activity - Payment Processing: Accept, record, and reconcile financial transactions - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Price/Margin Management: Track and manage the profit margin between the cost of a product and its selling price. - Property Management: Add, view, and edit details of all properties managed by an agency that are available for sale or rent - Rate Management: Track/optimize rates in relation to usage - Ratings/Reviews: Ratings/Reviews - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Updates: Receive system updates as soon as any changes are made - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Reservations Management: With this capability, you can manage bookings across Airbnb, VRBO, and Booking.com in one place, sync calendars to avoid double bookings, and access centralized reservation info. Reviewers appreciate the seamless integrations, easy tracking, and consolidated calendar view. - Revenue Management: Monitor sales and make necessary adjustment in order to increase demand and revenue - Reviews Management: Track and monitor reviews of products or services - Single Property: One location - Task Management: Create, manage and track all task activities and progression - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Website Management: Built-in website builder or integration with third-party site - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders --- Get Advice We can help you find the software with the features you need. Features 4.5 (306) 4.5 Based on 306 reviews ## Pricing Value for money 4.5 (286) Free Trial [View pricing plan details](https://www.capterra.com/p/157033/iGMS/pricing/) Flex $20.00 Other,Per Month It includes: - Automated Reviews - Cleaning & Task Management - Direct Booking Management - Dynamic Pricing - Financial Reports - In-App and Email Notifications - Key Exchange Management - Live Chat & Email Support Response Within 48 Hours - Multi-Calendar - Owner Access - Payment Processing - Revenue Management - Team Management - Unified Inbox & Message Templates - Unlimited Properties - Website Builder PRO $13.00 Other,Per Month It includes: - Automated Reviews - Cleaning & Task Management - Direct Booking Management - Dynamic Pricing - Financial Reports - In-App and Email Notifications - Key Exchange Management - Live Chat & Email Support Response Within 48 Hours - Multi-Calendar - Owner Access - Payment Processing - Revenue Management - Team Management - Unified Inbox & Message Templates - Unlimited Properties - Website Builder PRO+ $16.00 Other,Per Month It includes: - Everything in Pro, plus: - Auto-translation for messages - White Label and Open API - Cash Flow Report - Revenue Management - Dynamic Pricing - Guest Support Tracking Tool - AI Agent - AI Property Knowledge Value for money 4.5 (286) 4.5 Based on 286 reviews ## Integrations [ Stripe](https://www.capterra.com/p/123889/Stripe/)[ PriceLabs](https://www.capterra.com/p/158348/PriceLabs/)[ Turno](https://www.capterra.com/p/166734/Turno/)[ Wheelhouse](https://www.capterra.com/p/171266/Wheelhouse-Pricing/)[ Operto Teams](https://www.capterra.com/p/170587/OpertoTeams/)[ RemoteLock](https://www.capterra.com/p/266951/RemoteLock/)[ Boostly](https://www.capterra.com/p/174178/Boostly/)[ Jervis systems](https://www.capterra.com/p/235641/Jervis-systems/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (277) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (277) 4.5 Based on 277 reviews ## User reviews Overall rating 4.6 Based on 306 reviews Filter by rating 5(225) 4(58) 3(17) 2(2) 1(4) Mentioned topic Sorted by most recent Lisa L. Owner operator Real Estate ### "IGMS is a rental channel manager that keeps giving" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 July 24, 2026 Over all the platform fits my needs and is competitive in it's offerings. I did shop around and felt like it aligned well with my skill set and fit my budget. Pros I like that it's easy to synchronize your rentals across platforms. The visual calendar makes all the difference when your looking across properties to find a customer another location. Have my listings on google is a game changer for my marketing campaigns. Its been easy to use and customer support is always there for you. Cons The jury is still out on their pricing tools. But I have not tried their updated tools to see if they have aligned better with my specific market. I know I have not agreeded with other price tools in the past since they priced me out of bookings for several weeks in a row. Alternatives considered [Guesty](https://www.capterra.com/p/159377/Guesty/) [Lodgify](https://www.capterra.com/p/131924/Lodgify/) Reasons for choosing iGMS Price and my experience at the time with Channel managers. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JV John V. Owner Real Estate ### "IGMS Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 21, 2026 A great experience. \[sensitive content hidden\] was very helpful. And is there for me when I needed help he responds quickly when I have suggestions or need help Pros I love the program. It took a bit to get it set up and loaded with info. It’s an awesome program and works great. Onboarding was handled by \[sensitive content hidden\] he was excellent to work with and continues to help with improvements and issues. I would highly recommend IGMS to handle multiple short term rentals Skip Valliant Cons It took some time and learning to get it set up But the investment of time was well worth the effort Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NR Nicole R. Web Design Retail ### "Fast, Reliable Service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 July 14, 2026 Super helpful experience and quick response time from your online helpdesk associates. Overall, pleasant experience! Pros User friendly interface and quick response to help requests. I liked that I was able to use the immediate talk to someone feature Cons The only thing I was having an issue with was the WordPress widget for iGMS - but I was able to use a workaround Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Steve R. Owner Leisure, Travel & Tourism ### "Excellent Platform with Outstanding Customer Support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 8, 2026 I've had a great experience using iGMS. It has streamlined the day-to-day management of my short-term rentals, and the support team has consistently exceeded my expectations. Whenever I've needed assistance, they've been quick to respond, knowledgeable, and proactive. It's refreshing to work with a company that truly stands behind its product. Pros The platform has made it much easier to manage multiple Airbnb properties from one place. It's reliable, saves me time, and the customer support has been exceptional. Santiago, in particular, went above and beyond to help with questions and setup. Every interaction has been professional, responsive, and genuinely focused on finding a solution. Cons There are always small features I'd love to see added, but I haven't run into any major issues. Overall, it's been a very positive experience. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AS Amit S. NA Real Estate ### "Good Customer Support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 July 8, 2026 My overall experience with iGMS has been absolutely awesome and I am very satisfied with the platform. It has made managing my short-term rental properties so much easier and more efficient. The combination of great customer support, a user-friendly interface, and reliable performance makes iGMS a fantastic tool that I would highly recommend to anyone looking for a solid property management solution. Pros he customer support team at iGMS is truly exceptional and always ready to help whenever I have questions or run into any issues. They respond quickly and provide clear, helpful solutions every single time. The user interface is also very clean, modern, and intuitive, making it incredibly easy to navigate through all the features without any confusion. Everything is well-organized and straightforward, which saves me a lot of time managing my properties on a daily basis. Cons Honestly, I do not have any major complaints about iGMS at this point. The platform works well for my needs and I have not encountered any significant issues that would cause frustration. If I had to mention something, it would be nice to see even more integrations added in the future, but overall everything has been working smoothly and meeting my expectations without any problems. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor July 10, 2026 Hi Amit, Thank you for sharing such a positive experience with us. Feedback like yours means a lot to our team, and we’re happy to know that the platform and our support have helped make managing your properties simpler and more efficient. Our goal has always been to build a platform that property managers can rely on every day, and we truly appreciate knowing that iGMS has become a valuable part of your workflow. Regarding integrations, we’re always looking for ways to expand the tools and connections available within iGMS, and we’re excited about the improvements we continue making to the platform. Thank you for your trust and for being part of iGMS! GW Greg W. President Hospitality ### "Lost Trust Within Hours of Integration" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 June 19, 2026 ⭐☆☆☆☆ As a professional vacation rental operator, my experience with iGMS was extremely disappointing. During onboarding, I was never informed that connecting the iGMS API to Airbnb could cause manually blocked dates to disappear from the Airbnb calendar view. These blocked dates represented direct bookings that I manage outside of Airbnb. Immediately after connecting iGMS, those blocked dates vanished from my calendars, creating panic and forcing me to spend over six hours investigating what happened, communicating with support, and ensuring my properties were not exposed to potential double bookings. The moment I disconnected the iGMS API, the blocked dates returned. What concerns me most is not the technical limitation itself. Technology has limitations. The problem is that this critical information was never disclosed during onboarding before I was encouraged to connect my account. For hosts managing direct bookings alongside Airbnb, this is information you absolutely need to know before integrating any PMS. The support team was polite, but the onboarding process failed to properly communicate a platform limitation that could have significant operational consequences for a vacation rental business. Unfortunately, based on my experience, I cannot recommend iGMS. Pros I lost all trust in IGMS, its team, its software and its ability to help my property management company within 40 minutes of the on boarding process. Incompetent on boarding personel. Cons 1\. API Integration Can Change Calendar Behavior Airbnb manual blocks, rules, and certain calendar settings may not transfer to the PMS. Hosts who rely on manually blocked dates for direct bookings need to understand exactly how synchronization works before connecting. 2. Limited Onboarding Education Many PMS providers focus on getting accounts connected quickly. Important operational limitations may not always be proactively explained unless you specifically ask. 3. Dependency on Third-Party APIs iGMS is dependent on Airbnb, Vrbo, and other channel APIs. When Airbnb changes something, hosts often experience the consequences before the PMS can adapt. 4. Less Control Compared to Native Platform Management Some Airbnb settings and features work best when managed directly inside Airbnb. Adding a PMS introduces another layer between you and the booking platform. 5. Learning Curve For operators with multiple properties, there is a setup process. Mistakes during onboarding can affect calendars, pricing, messaging, and availability. 6. Direct Booking Management Challenges If you manually manage direct bookings through Airbnb calendar blocks, you need to verify exactly how those blocks are handled after integration. Not all PMS platforms treat Airbnb calendar data the same way. 7. Support Response Times Like many SaaS companies, support quality often depends on the representative and issue complexity. Urgent operational issues can feel slow when they impact active listings. 8. Potential Pricing Model Changes Some Airbnb features and pricing configurations may behave differently when managed through a PMS. Hosts should verify fee structures, pricing settings, and channel management before going live. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor July 8, 2026 Hi Greg, We’d like to apologize again for the experience you had during your onboarding process. After reviewing your case, our team confirmed there was an issue when you connected your Airbnb account that affected your blocked dates, which should not have happened. Our development team has since fixed this, and it won’t occur again. We understand how stressful that situation must have been, and we appreciate you taking the time to flag it and share your experience with us. If you decide to give iGMS another try, our Onboarding Team will be ready to assist you and make sure everything is set up smoothly from the start. Thanks again for your feedback. AG Angela G. Manager Hospitality ### "Loving it!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 29, 2026 Fast customer support and site is easy to use, not cluttered or over complicated but has all the features a top tier pms can offer at a great rate! Pros Easy to navigate, great layout, easy to use in general! Rates are great, customer support is great and site is well laid out with all the features I was looking for, and even better, at a great price! Cons Nothing to comment here, overall great experience so far. Customer support if quick to respond and helpful. Switched from [Guesty](https://www.capterra.com/p/159377/Guesty/) Way over priced, super slow customer service, system errors overcharging guests Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor July 10, 2026 Hi Angela, Hearing that iGMS has been a good fit for your business means a lot to our team. We’re glad our platform has helped you find the right balance between functionality and ease of use. We’re always working to provide the best experience possible for our users, and we truly appreciate you recognizing the efforts of our team. Thank you for being part of iGMS! DV Daniel V. Consultant Telecommunications ### "Good Value for money" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 April 23, 2026 I have been using for 3 years, it has helped me a lot handling multiples properties in multiple platforms. Pros Good and helpfull tool. Direct Booking, automatic messaging and Reports are really handy. Good value for money Cons Mobile App is slow and hard to use tome times. Interface fails some times and it is slow to upload. there are 2 versionsboth are not good Alternatives considered [Hostaway](https://www.capterra.com/p/152433/Hostaway/) [Guesty](https://www.capterra.com/p/159377/Guesty/) Reasons for choosing iGMS Value for money, product review and product evaluation from user Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor July 14, 2026 Hi Daniel, Thank you for sharing your experience and for being with iGMS for the past 3 years. We're truly grateful for your continued trust and support over the years. We also appreciate your feedback about our mobile app. Our team is actively working on improvements, and we'd love to better understand the challenges you've been experiencing. One of our team members will reach out to you soon. Thanks again for being part of the iGMS community! RG Rhi G. Property Manager Real Estate ### "iGMS is a great site" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 7, 2026 Pros \[sensitive content hidden\] was excellent! I had a very fast response and he took care of my concerns. Each time I have needed assistance, the customer service has been wonderful. Cons There is no negative feedback I have about this program. It is very user friendly and helps keep things organized. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor July 10, 2026 Hi Rhi, Thank you for your kind feedback and for sharing such a positive experience with iGMS. We’re really happy to know that our team has been able to support you whenever you needed assistance. Our goal is to make managing your properties easier while providing the support you need along the way, and your feedback truly means a lot to our team. Thank you for being part of iGMS! IM Ian M. Owner Hospitality ### "Great Customer Service and product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 3, 2026 iGMS customer support is so helpful. As a somewhat technical person, but new to APIs, their customer support walked me through their docs and helped me automate some processes. They were clear and helped me clarified so much for me. Outside of their API support, the product in general has helped us automate so much of our Airbnb business at an affordable price for a mom & pop shop. Great product and service. Pros Very knowledgeable, understood most of my questions on the first attempts. Patient with my lack of knowledge. Cons Response time was a little long, and there were a couple questions that I had to rephrase or ask again, but still very happy. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor July 9, 2026 Hi Ian, Thank you for taking the time to share your experience with iGMS. It means a lot to know our team was able to guide you through your questions and help you make the most of the platform’s tools and automation capabilities. We also appreciate your feedback regarding response times. Depending on the complexity of the request, some questions may require additional time to review, but we always aim to provide clear and helpful answers as quickly as possible. If you ever need a more in-depth discussion, calls with our team can also be requested, and we’ll be happy to assist. We’re glad iGMS has been able to support your business. Thank you for being part of iGMS! [View all Reviews](https://www.capterra.com/p/157033/iGMS/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Hostaway vs iGMS](https://www.capterra.com/compare/152433-157033/Hostaway-vs-iGMS)[Lodgify vs iGMS](https://www.capterra.com/compare/131924-157033/Lodgify-vs-iGMS)[Guesty Lite vs iGMS](https://www.capterra.com/compare/157033-169863/iGMS-vs-Your-Porter-App)[Guesty vs iGMS](https://www.capterra.com/compare/157033-159377/iGMS-vs-Guesty)[Breezeway vs iGMS](https://www.capterra.com/compare/157033-186514/iGMS-vs-Breezeway)[OwnerRez vs iGMS](https://www.capterra.com/compare/100831-157033/OwnerRez-vs-iGMS)[Amenitiz vs iGMS](https://www.capterra.com/compare/157033-183836/iGMS-vs-Amenitiz)[Uplisting vs iGMS](https://www.capterra.com/compare/154137-157033/Uplisting-vs-iGMS)[Hostfully vs iGMS](https://www.capterra.com/compare/157033-187827/iGMS-vs-Property-Management-Platform) [Beds24 vs iGMS](https://www.capterra.com/compare/123511-157033/Beds24-com-vs-iGMS)[RentalReady vs iGMS](https://www.capterra.com/compare/157033-216583/iGMS-vs-RentalReady)[Escapia vs iGMS](https://www.capterra.com/compare/134081-157033/Escapia-vs-iGMS)[Hostfully Guidebooks vs iGMS](https://www.capterra.com/compare/157033-223111/iGMS-vs-Hostfully-Guidebooks)[Smoobu vs iGMS](https://www.capterra.com/compare/157033-160106/iGMS-vs-Smoobu)[Little Hotelier vs iGMS](https://www.capterra.com/compare/144307-157033/Little-Hotelier-vs-iGMS)[eviivo vs iGMS](https://www.capterra.com/compare/66294-157033/eviivo-suite-vs-iGMS)[Vrbo vs iGMS](https://www.capterra.com/compare/157033-233391/iGMS-vs-Vrbo)