# iGMS Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about iGMS Software - reviews, pricing plans, popular comparisons to other Vacation Rental products and more.

Source: https://www.capterra.com/p/157033/iGMS

---

# 

 iGMS Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

iGMS

## What is iGMS?

iGMS is the only vacation rental software that automates up to 90% of daily hosting tasks & management. Easily control all OTA accounts like Airbnb, Booking.com, and Vrbo from one multi-calendar. Grow direct bookings with our intuitive Website Builder. Automate your guest communication & cleaning management, accept payments, and monitor your financial performance with ease. Collaborate with your team & use rich direct integrations to grow your revenue. Try 14 days for free.

## What is iGMS used for?

[Vacation Rental](https://www.capterra.com/vacation-rental-software/)[Channel Management](https://www.capterra.com/channel-management-software/)[Hospitality Property Management](https://www.capterra.com/hospitality-property-management-software/)

Top alternative

Featured

Overall rating

Based on 299 user reviews

Reviews sentiment

Positive

93%

Neutral

6%

Negative

2%

Starting price

$20

Other, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for iGMS?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=Http://www.igms.com&name=iGMS)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### iGMS

4.6 (299)

VS.

[4.8 (1,524)](https://www.capterra.com/p/152433/Hostaway/reviews/)

Starting Price

$20

Other, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.5 (299)

Ease Of Use

4.6 (1,524)

Value For Money

4.6 (279)

Value For Money

4.6 (1,456)

Customer Service

4.5 (270)

Customer Service

4.7 (1,497)

## iGMS alternatives

[4.5 (1,287)](https://www.capterra.com/p/131924/Lodgify/reviews/)

Starting price

$16.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

[4.7 (547)](https://www.capterra.com/p/169863/Your-Porter-App/reviews/)

Starting price

$16.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.4 (466)](https://www.capterra.com/p/159377/Guesty/reviews/)

Starting price

$23.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

86%

of reviewers

rated it above 4 stars

Highest Rated

[4.9 (259)](https://www.capterra.com/p/100831/OwnerRez/reviews/)

Starting price

$40.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/157033/iGMS/alternatives/)

## Who uses iGMS?

Based on Capterra reviews from the past 5 years

Talk to a software expert

to get a free software list  
tailored to your business needs

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Reservations Management

4.7 (72)

66.67% of 72 reviewers that rated this feature as important or highly important

With this capability, you manage bookings from Airbnb, VRBO, and Booking.com in one place, sync calendars to avoid double bookings, and access guest details securely. Reviewers appreciate the seamless integration, centralized control, and easy tracking across multiple platforms.

Guest Communications

4.5 (59)

64.41% of 59 reviewers that rated this feature as important or highly important

It gives you a unified inbox, automated messaging, and templates for all guest interactions. Users think centralized communication, instant alerts, and automation save time, but some mention limitations with message timing and occasional app glitches.

For Vacation Rentals

4.5 (68)

60.29% of 68 reviewers that rated this feature as important or highly important

Designed for vacation rentals

Calendar Management

4.6 (35)

91.43% of 35 reviewers that rated this feature as important or highly important

Track and manage schedules and meetings via an integrated calendar

Guest Experience Management

4.4 (30)

46.67% of 30 reviewers that rated this feature as important or highly important

Capture guest experience at a granular level and utilize data to deliver tailored services

Data Synchronization

4.4 (29)

82.76% of 29 reviewers that rated this feature as important or highly important

Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency

iGMS 55 features

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients

Create, update, and manage bookings, itineraries, and reservations

Track and manage schedules and meetings via an integrated calendar

Analyze and track performance of channels

Manage various distribution channels, build relations with channel partners, and track their performance

Tracking, calculating, and paying commissions and earnings to employees

Manage, organize, and store contact information

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

A collection of customer information such as contact details, demographics, previous interactions, etc.

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency

Real-time price adjustment for a product or service to reflect changing market conditions, geolocation, customer behavior, etc.

Pre-made examples and templates for emails

Track employee schedules, availability, and performance across projects and tasks

Designed for vacation rentals

Check guests in and out, issue key cards, schedule wake up calls, or other requests

Global distribution system used by online travel agencies to track availability and manage reservations

It gives you a unified inbox, automated messaging, and templates for all guest interactions. Users think centralized communication, instant alerts, and automation save time, but some mention limitations with message timing and occasional app glitches.

Capture guest experience at a granular level and utilize data to deliver tailored services

Manage the cleaning and maintenance of rooms and common areas and track the work status of cleaning staff

Monitor product stock levels

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Store information about leads or contacts and track, manage and nurture them throughout the sales process

Manage, maintain and track the performance of assets and equipment

Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels

Manage and support multiple locations

More than one location

Book meetings and appointments through a website or digital platform

Manage and track customer orders for goods, investments, or any other purchases

Report showing financial balance at the beginning and the end of the period, along with activity

Accept, record, and reconcile financial transactions

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Track and manage the profit margin between the cost of a product and its selling price.

Add, view, and edit details of all properties managed by an agency that are available for sale or rent

Track/optimize rates in relation to usage

Ratings/Reviews

Analyze and gain insights into data in real-time

Receive data and information in real time

Notifications that are delivered to users as soon as an event occurs

Receive system updates as soon as any changes are made

View and track pertinent metrics to find patterns and gain insights from data

With this capability, you manage bookings from Airbnb, VRBO, and Booking.com in one place, sync calendars to avoid double bookings, and access guest details securely. Reviewers appreciate the seamless integration, centralized control, and easy tracking across multiple platforms.

Monitor sales and make necessary adjustment in order to increase demand and revenue

Track and monitor reviews of products or services

One location

Create, manage and track all task activities and progression

Create, save, and re-purpose templates for emails, forms, etc.

Set up connections to third-party platforms to improve business processes

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Built-in website builder or integration with third-party site

Creating, assign, and track jobs and/or tasks for work orders

Get Advice

We can help you find the software with the features you need.

Features

4.5 (299)

4.5

Based on 299 reviews

## Pricing

Value for money

4.6 (279)

Free Trial

[View pricing plan details](https://www.capterra.com/p/157033/iGMS/pricing/)

Flex

$20.00

Other,Per Month

It includes:

-   Automated Reviews
-   Cleaning & Task Management
-   Direct Booking Management
-   Dynamic Pricing
-   Financial Reports
-   In-App and Email Notifications
-   Key Exchange Management
-   Live Chat & Email Support Response Within 48 Hours
-   Multi-Calendar
-   Owner Access
-   Payment Processing
-   Revenue Management
-   Team Management
-   Unified Inbox & Message Templates
-   Unlimited Properties
-   Website Builder

PRO

$13.00

Other,Per Month

It includes:

-   Automated Reviews
-   Cleaning & Task Management
-   Direct Booking Management
-   Dynamic Pricing
-   Financial Reports
-   In-App and Email Notifications
-   Key Exchange Management
-   Live Chat & Email Support Response Within 48 Hours
-   Multi-Calendar
-   Owner Access
-   Payment Processing
-   Revenue Management
-   Team Management
-   Unified Inbox & Message Templates
-   Unlimited Properties
-   Website Builder

PRO+

$16.00

Other,Per Month

It includes:

-   Everything in Pro, plus:
-   Auto-translation for messages
-   White Label and Open API
-   Cash Flow Report
-   Revenue Management
-   Dynamic Pricing
-   Guest Support Tracking Tool
-   AI Agent
-   AI Property Knowledge

Value for money

4.6 (279)

4.6

Based on 279 reviews

## Integrations

[

Stripe](https://www.capterra.com/p/123889/Stripe/)[

PriceLabs](https://www.capterra.com/p/158348/PriceLabs/)[

Wheelhouse](https://www.capterra.com/p/171266/Wheelhouse-Pricing/)[

Turno](https://www.capterra.com/p/166734/Turno/)[

Operto Teams](https://www.capterra.com/p/170587/OpertoTeams/)[

RemoteLock](https://www.capterra.com/p/266951/RemoteLock/)[

Boostly](https://www.capterra.com/p/174178/Boostly/)[

Jervis systems](https://www.capterra.com/p/235641/Jervis-systems/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.5 (270)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.5 (270)

4.5

Based on 270 reviews

## User reviews

Overall rating

4.6

Based on 299 reviews

Filter by rating

5(219)

4(58)

3(17)

2(2)

1(3)

Mentioned topic

Sorted by most recent

DV

Daniel V.

Consultant

Telecommunications

### "Good Value for money"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

April 23, 2026

I have been using for 3 years, it has helped me a lot handling multiples properties in multiple platforms.

Pros

Good and helpfull tool. Direct Booking, automatic messaging and Reports are really handy. Good value for money

Cons

Mobile App is slow and hard to use tome times. Interface fails some times and it is slow to upload. there are 2 versionsboth are not good

Alternatives considered

[Hostaway](https://www.capterra.com/p/152433/Hostaway/)

[Guesty](https://www.capterra.com/p/159377/Guesty/)

Reasons for choosing iGMS

Value for money, product review and product evaluation from user

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RG

Rhi G.

Property Manager

Real Estate

### "iGMS is a great site"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 7, 2026

Pros

\[sensitive content hidden\] was excellent! I had a very fast response and he took care of my concerns. Each time I have needed assistance, the customer service has been wonderful.

Cons

There is no negative feedback I have about this program. It is very user friendly and helps keep things organized.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

IM

Ian M.

Owner

Hospitality

### "Great Customer Service and product"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 3, 2026

iGMS customer support is so helpful. As a somewhat technical person, but new to APIs, their customer support walked me through their docs and helped me automate some processes. They were clear and helped me clarified so much for me. Outside of their API support, the product in general has helped us automate so much of our Airbnb business at an affordable price for a mom & pop shop. Great product and service.

Pros

Very knowledgeable, understood most of my questions on the first attempts. Patient with my lack of knowledge.

Cons

Response time was a little long, and there were a couple questions that I had to rephrase or ask again, but still very happy.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Anas R.

manger

Management Consulting

### "reliable and user-friendly system"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

5/10

March 26, 2026

Overall, a reliable and user-friendly system that helps streamline daily operations. It has made managing bookings much more efficient, and I look forward to future improvements

Pros

Easy to manage multiple listings in one place. Automation tools like messaging, reviews, and syncing with Airbnb and Booking.com save a lot of time.

Cons

Reporting and analytics could be more detailed, and sometimes syncing delays happen between platforms.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MK

Mauri K.

Property Manager

Hospitality

### "I use it for one property and it is outstanding!"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 12, 2026

So far it has been a very good experience. When I messed things up, they were right there to help me fix it. The integration with VRBO and Airbnb has been seamless. Very impressed. Thank you iGMS!

Pros

I think my favorite thing about iGMS is that they are right there to chat whenever you need. I don't have any other software that has a team that responsive.

Cons

There really isn't anything I don't like about it. I haven't had anything go wrong that wasn't my own fault.

Alternatives considered

[Hostaway](https://www.capterra.com/p/152433/Hostaway/)

[Guesty](https://www.capterra.com/p/159377/Guesty/)

[Hospitable.com](https://www.capterra.com/p/189280/smartbnb/)

[Lodgify](https://www.capterra.com/p/131924/Lodgify/)

Reasons for choosing iGMS

Over all of the others, I felt iGMS was the best bang for the buck. If I ever choose to expand, it will grow with me. The price was great. I don't think you can beat it for what you get. Service is incredible. That alone makes it worth it.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DA

Debrah A.

Host Vacation Rental

Real Estate

### "IGMS offers a good opportunity for the small Vacation Homeowner"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

February 26, 2026

The overall experience has been very positive so far and their reviews were good from the start which gave me confidence to move forward.

Pros

I signed up for a 14 day trial, and \[sensitive content hidden\] with IGMS helped me set up my website. He met with me several times and answered all my questions about the service I would me signing up for. He was very patient and clear on giving me advice on setting up a website to offer my vacation home for rent. He was kind and told me if I had any further questions I could contact him in future.

Cons

I am going to pay for an account for the first year and give this software a good chance to assist me in finding renters and if I feel it is a good service I will continue to move forward with them.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

March 13, 2026

Hi Debrah, thank you for taking the time to share your experience. We’re really glad to hear that the onboarding sessions helped make the setup process easier and that you felt supported while getting everything in place. It’s great to have you with us, and we truly appreciate you giving iGMS the opportunity to support your business over the coming year. Thank you for being part of the iGMS community.

Mandy Y.

Property Manager

Hospitality

### "LOVE IGMS for our hosting platform"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 30, 2026

They are always at our fingertips if we have questions, and go above and beyond to help if we have questions. HIGHLY recommend!

Pros

IGMS has made things EASY for us! They are super responsive and are always looking for solutions or answers to our questions.

Cons

That these people don't live with me so that I can just ask them from the next room ;) But seriously, it's hard to find something I don't like.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

March 13, 2026

Hi Mandy, thank you for sharing such a kind review. It means a lot to our team to hear that iGMS has made managing your rentals easier and that you’ve felt supported whenever questions come up. While we may not live in the next room 😊, our team is always just a message away through our app. Thanks for being part of the iGMS community.

Kiyono V.

owner

Hospitality

### "iGMS is awesome!"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 9, 2026

I've been very pleased with the product. I have 2 properties and 2 other staff people who share the iGMS tool. We all seem to be able to communicate well and see what is going on.

Pros

iGMS keeps me very organized and the customer service is outstanding. It's been worth every penny. There is no way I could run my business without it.

Cons

some of the tools are hard to find, not where I might put them but the customer service always gets me to the right place

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

March 13, 2026

Hi Kiyono, thank you for taking the time to share your experience. iGMS was built to help hosts stay organized and manage their rentals more easily, so it’s great to hear that the platform has been a great help for you and your team. We also appreciate you mentioning our support team, they work hard to deliver the best support possible. While some tools can take a little time to get familiar with, our live support team is always available to help whenever you need a hand. Thanks for being part of the iGMS community.

Jason T.

Owner

Hospitality

### "iGMS removes the stress from property managment"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 23, 2025

The site and support made it surprisingly easy to sync my properties. The interface is very user-friendly. The support is second to none.

Pros

The platform and interfaces are intuitive and VERY easy to navigate, making the data very easy to visualize. And the service is exceptional. Someone responds very quickly and ALWAYS provides a solution. iGMS is an excellent value and has completely removed the stress from managing my short-term rental properties.

Cons

I've been a customer of iGMS for more than a year, and I manage two properties on the site, and I have absolutely no complaints.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

March 13, 2026

Hi Jason, thank you for being part of the iGMS community for more than a year. We truly appreciate you taking the time to share your experience and are glad to have you with us.

TS

Tom S.

Owner

Hospitality

### "iGMS rescues me from my errors!!"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 28, 2025

I had a linking problem with VRBO that I created by accident. iGMS helped me solve it and so all is good now.

Pros

I have been working with iGMS now for more than 2 years. They are always great to work with. Whenever I “mess” something up….. and that happens, believe me, iGMS staff is always very ready and willing to straighten things out. I would highly recommend their service to persons working with on line vacation rental properties. Tom

Cons

Working with the iGMS support help, I have just never found them to fall short. Very happy with their service.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

March 13, 2026

Hi Tom, we’re happy to have been working with you for more than two years. Our live support team is always there whenever something goes wrong or if you need assistance. Thank you for your review and for being part of the iGMS community.

[View all Reviews](https://www.capterra.com/p/157033/iGMS/reviews/)

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Popular comparisons

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