# iGMS Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is iGMS the right Vacation Rental solution for you? Explore 300 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/157033/iGMS/reviews --- iGMS 4.6 (300) [View alternatives](https://www.capterra.com/p/157033/iGMS/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of iGMS Ease of use 4.5 Customer Service 4.5 ## Pros and Cons in Reviews Tina W Website DeveloperInformation Technology and Services, 2 - 10 employeesUsed the software for: More than 2 years. “The coordination between admin and renters is extraordinary with the inbox feature and the automations of many templates that can be sent out with little effort on our part.“ August 12, 2025 DV Daniel V ConsultantTelecommunications, Self-employedUsed the software for: 1-2 years. “Interface fails some times and it is slow to upload.“ April 23, 2026 IM Ian M OwnerHospitality, Self-employedUsed the software for: More than 2 years. “Outside of their API support, the product in general has helped us automate so much of our Airbnb business at an affordable price for a mom & pop shop.“ April 3, 2026 BP Brian P DirectorHospitality, Self-employedUsed the software for: 1-2 years. “There are still some features missing that I have passed on before like add to cart for the guest when booking more than one room.“ January 18, 2025 CD Chuong D ownerReal Estate, 2 - 10 employeesUsed the software for: Less than 6 months. “It has the ability to sync my booking calendar for AIRBNB, VRBO, and Booking.com preventing double bookings.“ May 26, 2025 DM Daniel M OwnerInformation Technology and Services, 2 - 10 employeesUsed the software for: Less than 6 months. “Lacking Whatsapp Integration, poor dashboard and statistics, payments alternatives for direct booking“ October 2, 2024 Jason T OwnerHospitality, Self-employedUsed the software for: 1-2 years. “iGMS is an excellent value and has completely removed the stress from managing my short-term rental properties.“ December 23, 2025 TS Tom S OwnerHospitality, Self-employedUsed the software for: 1-2 years. “I had a linking problem with VRBO that I created by accident. “ November 28, 2025 ## Showing most helpful reviews Showing 1-25 of 300 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Kiyono V. owner Hospitality Used the software for: 2+ years ### "iGMS is awesome!" January 9, 2026 5.0 I've been very pleased with the product. I have 2 properties and 2 other staff people who share the iGMS tool. We all seem to be able to communicate well and see what is going on. Pros iGMS keeps me very organized and the customer service is outstanding. It's been worth every penny. There is no way I could run my business without it. Cons some of the tools are hard to find, not where I might put them but the customer service always gets me to the right place Review Source Response from iGMS March 13, 2026 Hi Kiyono, thank you for taking the time to share your experience. iGMS was built to help hosts stay organized and manage their rentals more easily, so it’s great to hear that the platform has been a great help for you and your team. We also appreciate you mentioning our support team, they work hard to deliver the best support possible. While some tools can take a little time to get familiar with, our live support team is always available to help whenever you need a hand. Thanks for being part of the iGMS community. Jason T. Owner Hospitality Used the software for: 1-2 years ### "iGMS removes the stress from property managment" December 23, 2025 5.0 The site and support made it surprisingly easy to sync my properties. The interface is very user-friendly. The support is second to none. Pros The platform and interfaces are intuitive and VERY easy to navigate, making the data very easy to visualize. And the service is exceptional. Someone responds very quickly and ALWAYS provides a solution. iGMS is an excellent value and has completely removed the stress from managing my short-term rental properties. Cons I've been a customer of iGMS for more than a year, and I manage two properties on the site, and I have absolutely no complaints. Review Source Response from iGMS March 13, 2026 Hi Jason, thank you for being part of the iGMS community for more than a year. We truly appreciate you taking the time to share your experience and are glad to have you with us. TC Tisha C. Registered Associate Financial Services Used the software for: 6-12 months ### "Waste of time and money" October 31, 2022 1.0 Very poor. It cost me hundreds of dollars due to double bookings and having cancel reservations ruining my ratings. Pros Nothing could not use software. Waste of money and time. Cons Not easy to use. No instructions available and no number to call for assistance. Review Source Response from iGMS November 28, 2022 Hello Tisha, Thank you for taking the time to share your feedback with us! We are sorry to hear that you had some challenges using our app. We have double-checked with our team, and they confirmed that you have been charged just for one property in total, even though your listings weren't grouped. As for the double bookings, they occurred because the listings were not merged, and therefore calendars weren't synced across the channels. As soon as you created an iGMS account, we sent you step-by-step instructions on how to merge listings and asked if you need any help with the setup. Unfortunately, we did not hear back from you. If you still have any questions about your iGMS account, please reach out to us at support@igms.com, we'd be happy to assist! Best, iGMS Team IM Ian M. Owner Hospitality Used the software for: 2+ years ### "Great Customer Service and product" April 3, 2026 5.0 iGMS customer support is so helpful. As a somewhat technical person, but new to APIs, their customer support walked me through their docs and helped me automate some processes. They were clear and helped me clarified so much for me. Outside of their API support, the product in general has helped us automate so much of our Airbnb business at an affordable price for a mom & pop shop. Great product and service. Pros Very knowledgeable, understood most of my questions on the first attempts. Patient with my lack of knowledge. Cons Response time was a little long, and there were a couple questions that I had to rephrase or ask again, but still very happy. Review Source Mandy Y. Property Manager Hospitality Used the software for: 6-12 months ### "LOVE IGMS for our hosting platform" January 30, 2026 5.0 They are always at our fingertips if we have questions, and go above and beyond to help if we have questions. HIGHLY recommend! Pros IGMS has made things EASY for us! They are super responsive and are always looking for solutions or answers to our questions. Cons That these people don't live with me so that I can just ask them from the next room ;) But seriously, it's hard to find something I don't like. Review Source Response from iGMS March 13, 2026 Hi Mandy, thank you for sharing such a kind review. It means a lot to our team to hear that iGMS has made managing your rentals easier and that you’ve felt supported whenever questions come up. While we may not live in the next room 😊, our team is always just a message away through our app. Thanks for being part of the iGMS community. RF Roberto F. CEO Hospitality Used the software for: 2+ years ### "Excellent service!" August 8, 2025 5.0 Excellent service! Questions are answered very quickly and problems are solved very quickly! \[sensitive content hidden\] is a great guy. Pros The fast service and the friendliness of the staff. Everyone is very helpful and solutions are found very quickly. Cons The mobile version is not as good. Very slow and not very clear. The dashboard could also be designed to be a little clearer. Review Source Response from iGMS November 26, 2025 Hi Roberto, Thank you so much for your feedback! Our team always does its best to provide quick and helpful support, so it means a lot to hear that you’ve had a great experience with us. Regarding the mobile version, if you notice anything unusual, our support team will be happy to take a closer look and help you get everything running smoothly. Just let us know! Thank you for being part of iGMS! RG Rhi G. Property Manager Real Estate Used the software for: 1-2 years ### "iGMS is a great site" April 7, 2026 5.0 Pros \[sensitive content hidden\] was excellent! I had a very fast response and he took care of my concerns. Each time I have needed assistance, the customer service has been wonderful. Cons There is no negative feedback I have about this program. It is very user friendly and helps keep things organized. Review Source DA Debrah A. Host Vacation Rental Real Estate Used the software for: I used a free trial ### "IGMS offers a good opportunity for the small Vacation Homeowner" February 26, 2026 5.0 The overall experience has been very positive so far and their reviews were good from the start which gave me confidence to move forward. Pros I signed up for a 14 day trial, and \[sensitive content hidden\] with IGMS helped me set up my website. He met with me several times and answered all my questions about the service I would me signing up for. He was very patient and clear on giving me advice on setting up a website to offer my vacation home for rent. He was kind and told me if I had any further questions I could contact him in future. Cons I am going to pay for an account for the first year and give this software a good chance to assist me in finding renters and if I feel it is a good service I will continue to move forward with them. Review Source Response from iGMS March 13, 2026 Hi Debrah, thank you for taking the time to share your experience. We’re really glad to hear that the onboarding sessions helped make the setup process easier and that you felt supported while getting everything in place. It’s great to have you with us, and we truly appreciate you giving iGMS the opportunity to support your business over the coming year. Thank you for being part of the iGMS community. AK Alan K. Property Manager Hospitality Used the software for: 2+ years ### "Great Service!" October 17, 2025 5.0 Pros Excellent friendly service and quick assistance! The management system works well, and the tools are very useful. Review Source Response from iGMS November 26, 2025 Hi Alan, Thank you so much ! It’s great to hear that you’re finding real value in our tools. We appreciate you being part of iGMS! TS Tom S. Owner Hospitality Used the software for: 1-2 years ### "iGMS rescues me from my errors!!" November 28, 2025 5.0 I had a linking problem with VRBO that I created by accident. iGMS helped me solve it and so all is good now. Pros I have been working with iGMS now for more than 2 years. They are always great to work with. Whenever I “mess” something up….. and that happens, believe me, iGMS staff is always very ready and willing to straighten things out. I would highly recommend their service to persons working with on line vacation rental properties. Tom Cons Working with the iGMS support help, I have just never found them to fall short. Very happy with their service. Review Source Response from iGMS March 13, 2026 Hi Tom, we’re happy to have been working with you for more than two years. Our live support team is always there whenever something goes wrong or if you need assistance. Thank you for your review and for being part of the iGMS community. AC Anthony C. CEO Hospitality Used the software for: 6-12 months ### "Automate your Airbnb's with IGMS" April 20, 2023 5.0 I am very pleased with IGMS, it have save me a lot of time and simplified my processes. I would have to check 9 different site a day and to change pricing was a nightmare. With IGMS i can do it simply from one place. Setup was simple and support has been great. Pros Brings all messaging and bookings information into a simple to use interfaceAllow rates to be change over multiply platforms easilyAllow direct bookings with a easy to setup web interfaceSimply to useSaves time Cons It does limit you with some channel partners, ie for bookings guest enquires still have to be done via bookings.com website, but reservation messaging can be done in IGMS Alternatives considered [Hostaway](https://www.capterra.com/p/152433/Hostaway/)[LOGIFLY](https://www.capterra.com/p/250460/LOGIFLY/)[Guesty](https://www.capterra.com/p/159377/Guesty/) Reason for choosing iGMS IGMS pricing was more transparent and it we simple to setup Review Source Response from iGMS April 27, 2023 We're thrilled to hear that our software has simplified your booking and messaging processes and saved you a lot of time in managing your vacation rental. We're glad that you find our interface easy to use and that it allows you to change rates across multiple platforms with ease. Our goal is to make property management as seamless as possible, and we're happy to know that we're achieving that for you. Regarding channel partners, we understand that there may be limitations with certain platforms, but we're constantly working to improve our integrations to provide the best possible experience for our users. We appreciate your feedback and will continue to explore ways to make the booking process even more streamlined. LS Lindsey S. Hospitality Engineer Hospitality Used the software for: 1-2 years ### "US IGMS User" April 20, 2023 5.0 Pros iGMS does everything I need. My favorite feature is adding team members. I even have my pest control service manager added so he can see our calendar. Cons The only thing I don't love is that for direct booking, I can only set up stripe to deposit to one bank account. Alternatives considered [OwnerRez](https://www.capterra.com/p/100831/OwnerRez/)[Guesty](https://www.capterra.com/p/159377/Guesty/)[Hospitable.com](https://www.capterra.com/p/189280/smartbnb/) Reason for choosing iGMS Ease of use, great support, cleaning schedule automation. Review Source Response from iGMS April 27, 2023 Hello Lindsey, We're thrilled to hear that you find our software useful and that the team member feature has been especially helpful for your business. Regarding your feedback on direct booking payments, we understand that having the option to deposit to multiple bank accounts would be helpful for some users. We appreciate your suggestion and will take it into consideration as we continue to improve our software. AC Anthony C. Property Manager Hospitality Used the software for: 6-12 months ### "Great assistance by the support team!" September 10, 2025 5.0 Pros Great assistance by the support team! The help desk assistant was quick and courteous as he resolved my issues. Cons There is nothing that comes to mind off the top of my head. I had an issue and they swiftly resolved it. Review Source Response from iGMS November 26, 2025 Hi Anthony, Thank you so much for sharing your feedback! We really appreciate you being part of iGMS. CD Chuong D. owner Real Estate Used the software for: Less than 6 months ### "IGMS - short term rental software" May 26, 2025 5.0 My overall experience with IGMS was excellent. The customer support term is very responsive and was instrumental in the set up. Pros IGMS is an excellent platform for managing my short term rentals. It has the ability to sync my booking calendar for AIRBNB, VRBO, and Booking.com preventing double bookings. I has also made messaging my guest easier because I can do it from the software regardless of which booking engine I am using. I would recommend it to anyone looking to start a short term rental business or even anyone managing just one STR property. Cons I had some difficulties setting up VRBO and Booking.com in the IGMS software, but their customers service was excellent and got me through the process. Review Source ML Maurey L. Owner and Property Manager Hospitality Used the software for: Less than 6 months ### "iGMS rocks!" March 12, 2025 5.0 It's been great, especially when paired with a pricing app like DPGO. Pros Having everything all in one place. It's nice that I don't have to manage the property on 2 different platforms and that I can coordinate with our cleaners through iGMS. Cons Sometimes things are not the most intuitive to find. Review Source LM Leila M. Owner Real Estate Used the software for: Less than 6 months ### "Easy Product " March 12, 2025 5.0 Pros Simple to use, all in one system, easy to learn and implement Cons My first product I have used in this industry, so I can't compare it to others, but so far support has been great and its been an easy system to start using Review Source AF Austin F. Owner Real Estate Used the software for: 2+ years ### "Best Vacation Home Management Software Out There!" April 19, 2023 5.0 Overall amazing. She need that feature for the cleaners and we're golden. Pros I couldn't be more stoked to recommend iGMS to everyone! It makes my life SO EASY managing my 4 Airbnb's. Gosh, only if my life was this easy everywhere else as iGMS truly made my life so simple. I couldn't be more happy with the product. Cons At the moment, my only recommendation would be adding a feature where a cleaner can have multiple hosts as well rather than being linked with only one hosts. For instance, my fiance and I both use iGMS as we both have our own properties. Well, we use the same cleaner. My cleaner has to use two difference emails to make it work when I wish they could just have multiple properties and multiple hosts under their one account. Review Source Response from iGMS April 27, 2023 Hello Austin, Thank you for your positive feedback about iGMS! We're thrilled to hear that our software has made your life easier in managing your Airbnb. Your recommendation means a lot to us and we appreciate you taking the time to share your experience. We completely understand your suggestion about adding a feature that would allow a cleaner to have multiple hosts under one account, and we will definitely consider it for future updates. We're always looking for ways to improve our software and make it even more user-friendly for our clients. Thank you for choosing iGMS to manage your Airbnb properties. We're glad to have you as part of our community and we'll continue to work hard to meet your expectations. If you have more suggestions, please feel free to share them at support@igms.com. NC Nicholas C. Owner Real Estate Used the software for: 6-12 months ### "Great Channel Management Option" April 20, 2023 4.0 Pros Customer service has been huge. They usually respond within 24 hours to all my inquires and at least show interest in addressing my concerns. Some concerns require feature updates and aren't immediately resolved, but they tell me the development team has been informed. I do wish they would have a public facing issue tracker so I can have confidence that my requests are being tracked. Cons Their channel management from on channel to the other is not consistent. For example, we cannot restrict weekend checkin/checkout for Booking.com which causes a lot of logistical problems for us because our cleaners charge us double for weekends! They say they are working on this integration but again, I can't see their issue tracker like most other software companies. Overall, I'm satisfied with IGMS. Review Source Response from iGMS April 27, 2023 Hello Nicholas, Thank you for your feedback about iGMS. We appreciate your kind words about our customer service team. We're working on feature updates based on user feedback, and we're tracking all requests for improvements. Thank you for choosing iGMS, and we're committed to providing the best possible user experience for all of our clients. WH William H. Managing Partner Management Consulting Used the software for: Less than 6 months ### "A Stellar Experience with iGMS Property Management System" April 20, 2023 5.0 Pros As a property owner, managing multiple rental properties can be quite overwhelming. This is why I have been on the lookout for a property management solution that would simplify my life. My search ended with the iGMS property management system. With its ease of function and attractive price point, iGMS has been a game-changer for my business, and I couldn't be happier.One of the main reasons I adore iGMS is its user-friendly interface. This intuitive design ensures that even the least tech-savvy individual can navigate and manage properties with ease. The seamless integration with various booking platforms like Airbnb, Booking.com, and Vrbo saves me a lot of time, as I can handle all my bookings from one centralized dashboard.Moreover, iGMS's automation features have truly impressed me. Automated messaging, cleaning schedules, and team management have taken the burden off my shoulders. Cons While iGMS has been a fantastic property management solution, there are a few areas where it could improve. The most significant drawback is the limited reporting system and analytics. In today's data-driven world, having access to comprehensive insights is crucial for optimizing and growing one's business. iGMS should consider expanding its reporting capabilities to provide users with in-depth information on property performance, guest demographics, and booking trends. Enhanced analytics would enable property owners to make more informed decisions and better understand their rental business's strengths and weaknesses. Review Source Response from iGMS April 27, 2023 Hello William, we are so thrilled with your review that we can´t even find words to thank you enough! Thank you, we appreciate your feedback and we would like you to know that we are always working to improve and will take your report's suggestion into consideration. Best, iGMS team VR Verified Reviewer Owner Hospitality Used the software for: 2+ years ### "iGMS automates the whole Airbnb experience" September 9, 2020 5.0 As mentioned, the key benefits I've received from using iGMS is a huge reduction in the amount of time I need to spend on messaging guests, which in turn has reduced the amount of stress I had from managing the Airbnb to almost zero. Pros I love iGMS, it makes managing my Airbnb property incredibly simple. Before iGMS I found the communication with guests to be very stressful, having to remember to send out information at particular times, reminding people about check out times etc. With iGMS I have been able to automate 90% of all the communication, while still having it feel personalised to the guest. Cons Really there's nothing I dislike about iGMS, they could add a few features here and there (like it would be great to include a weather report to guests when they check in for example), but overall, it's awesome. Review Source Response from iGMS October 9, 2020 Hello, Thank you for reviewing our app. We are glad that you enjoy using iGMS software and hope that it will help you to grow your business! Message automation is one of the most popular features among our users because it brings communication with the guests on a whole new level. Did you know that you can also chat with your Booking.com guests via iGMS Unified Inbox now? Connect your Booking.com properties, process payments with Stripe integration and enjoy the centralized property management with iGMS. Stay tuned and thank you for choosing iGMS! Regards, iGMS Team CM Chris M. Owner Leisure, Travel & Tourism Used the software for: 2+ years ### "Exactly what I needed" May 8, 2023 4.0 Really helped to link all booking platforms so no double bookings caused by ical sync Pros Prefect for channel management and online bookings Cons Only nightly rates for direct bookings. No way to set weekly discount for direct bookings. Would be good if you where able to give discounts on 5 nights, 7 nights, 14 nights tho this may change in future updates. Review Source Response from iGMS May 15, 2023 Hello Chris, Thank you for sharing your feedback about iGMS. We are glad to hear that you find our platform perfect for channel management and online bookings. We appreciate your feedback regarding the limitation of setting only nightly rates for direct bookings. We understand the importance of being able to offer weekly discounts and are constantly working on improving our platform. We will take your feedback into account as we continue to develop and enhance our software. Thank you for choosing iGMS as your property management solution. We value your feedback and appreciate your business. CW Chris W. Property Manager Hospitality Used the software for: Less than 6 months ### "The Gold Standard for Short Term Rentals" September 8, 2021 5.0 iGMS has some areas to improve but is already the leader in my opinion because they are focused on continual improvement of the product and provide excellent customer support. Pros IGMS has quickly become the gold standard for managing short term rentals. I luckily stumbled upon iGMS before launching my first short term rental and was so glad I did. There are a lot of other tools on the market, but iGMS is sure to become the leader because of their continual effort to expand and improve the capabilities of the software. Cons There are a few things that still need development: - Direct booking module is functional, but clunky if guests are booking months out - No ability to accept damage deposits with direct bookings - No autoresponders to guest messages Alternatives considered [OwnerRez](https://www.capterra.com/p/100831/OwnerRez/) Review Source Response from iGMS October 6, 2021 Hi Chris, First of all, thank you for all the kind words, we really appreciate it. And we are flattered to hear that you prefer the service among many other solutions on the market. That means a lot to everyone in the company. As for your suggestions, we think they are great! We've already had quite a few similar about direct booking functionlaity and auto-messaging, this is why we added them to the pull of suggestions for our product team. However, if you have anything else, we are more than glad to welcome you in our Live Chat! Best, iGMS Team VR Verified Reviewer Founder Program Development Used the software for: I used a free trial ### "Promising app overall" March 15, 2019 4.0 Troubling at first, but they made it right and I respect them for that. I wish they would have starting things off with a sense of integrity, as I feel for the people that have to go through what I did, but I am glad they corrected their mistakes once a public review was written. My advice: If you truly want them to honor the free version, don't let them push you into a paid slot. You may have to push back in terms of making those weird and sketchy sales tactics known. Hopefully they correct that behavior immediately. If you manage multiple houses or under 4 listings, give it a try. Lots of value in just simply not having to wait for page load times to navigate multiple message threads. I doubt they even realize what a profound value add that is, its huge. Pros automation of - communications - reviews \*\* quicker interface for communications then airbnb they solved some issue where in airbnb direct you have to wait for a page to load to get to the next message, or response, whereas airgms solved that and you do not have to wait for page load times. Cons There were some rocky moments with the customer service team, they seemed to have some profound hesitation around honoring the free trial and some clear pressure to sign on to a full membership, but with some consistent discerning feedback and by actually writing a review on here, they quickly shifted their approach, honored their agreement and turned the tide towards service a value filled free offering, with option to upgrade. The upgrade is more expensive then it is worth by far for anyone running a single property and listing each room, as they clearly have it priced by listing based on the idea of each whole home being a listing, so it prices me out of product viability for an upgrade for quite some time as a startup, but the free version for up to 4 listings and the paid version once your running 3-4 whole houses would both be a great value for the dollar. Review Source Response from iGMS April 29, 2019 "Hello, Thank you for your feedback. It's great to know that you found our automation tools helpful. If you have questions, feel free to reach out to our Customer Experience Team in Live Chat or via email support@airgms.com. Best, AirGMS Team" JW Janna W. Management and marketing Hospitality Used the software for: 6-12 months ### "Great!" April 29, 2023 5.0 Overall, great. Pros It’s the glue that holds my STR biz together! Cons It doesn’t integrate with VRBO the greatest. Alternatives considered [Hostfully](https://www.capterra.com/p/187827/Property-Management-Platform/)[Guesty](https://www.capterra.com/p/159377/Guesty/) Reason for choosing iGMS Price and features Review Source Response from iGMS May 15, 2023 Hello Janna, Thank you for taking the time to write a review about iGMS. We are thrilled to hear that our platform is the glue that holds your short-term rental business together and that you find it to be great overall. We understand that you experienced some issues with the integration of iGMS with VRBO, and we apologize for any inconvenience this may have caused. We strive to provide seamless integrations with all channels and will continue to work on improving our platform to ensure that it meets your needs. We appreciate your business and value your feedback. If you have any further suggestions or comments about how we can improve our platform, please do not hesitate to reach out to us. Thank you for choosing iGMS as your property management solution. DL David L. Owner Real Estate Used the software for: I used a free trial ### "Very good program - needs a little more to be awesome" November 9, 2018 4.0 If the above cons are impoved or fixed the program would be perfect. Still a good program and has saved me a lot of time and headache. Grateful for it. Pros Very easy to use Nice interface / design Good support Automation is great Reviews and inbox work well and save time Housekeepers can see all their future cleanings at a glance Can invite property owners to check their calenders and help with pricing if desired. Has good flexibility of options for invited staff / clients Cons Clients telling me they can see other peoples listing calendars despite me only giving them access to theirs. Clients saying they cannot see the pricing of current bookings in their calendars despite the 'financial viewer' button checked. Clients cannot access an 'entire month' view of their listings to change pricing making it more difficult and frustrating for them No client notifications of new bookings when they happen Automatic responses on my end, mark the new bookings and messages as 'read' preventing me from seeing what's new and causes me to have to go through each message on a daily basis to see if they asked any additional questions. No holiday price increase suggestions in the calenders. Lack of a designated tab in transaction history showing deductions made by airbnb due to decisions against us. The program has been a little buggy. No website creation intergration option I can see Review Source Response from iGMS January 9, 2019 Hello David, Firstly we would like to thank you for taking your time to give such a detailed review. It is only through feedback such as yours that we are able to maintain the quality of our service. We are sorry that you have been experiencing some inconveniences, but please note that we've enhanced the team management system so that clients can set up permissions and restrictions for each user according to their role. The easiest way to access the 'entire month' view would be through a single calendar. When it comes to the notifications, the system notifies not only property managers but also cleaners about new reservation by email, text and via the mobile app. Though incorrect settings could affect the process and we kindly ask you Live chat with any questions or concern, we are always happy to be of help. Thanks for being with us! Best, AirGMS Team Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.