# SafetyLine Lone Worker Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is SafetyLine Lone Worker the right EHS Management solution for you? Explore 67 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/157036/SafetyLine-Lone-Worker/reviews

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SafetyLine Lone Worker

4.7 (67)

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Last updated February 11th, 2026

# Reviews of SafetyLine Lone Worker

Ease of use

4.8

Customer Service

4.8

## Pros and Cons in Reviews

Zachary H

HR GeneralistAnimation, 51 - 200 employeesUsed the software for: 6-12 months.

“The easy to use platform allowed us to feel confident our staff was safe.“

November 27, 2023

RF

Rob F

Fisheries TechnicianRenewables & Environment, 10,001+ employeesUsed the software for: More than 2 years.

“The automated calls to the lone worker's cell phone are often of no use because the lone worker is out of cell phone range and the unless the monitor has the lone worker's specific inReach programmed into their phone they have no way of contacting the inReach/SPOT“

January 4, 2023

IR

Ian R

Production LeadFarming, 201 - 500 employeesUsed the software for: More than 2 years.

“It allows us to feel more secure about our co-workers working alone as we are all distance working at this time.“

March 9, 2022

JW

Janette W

Community Health WirkerHospital & Health Care, 1,001 - 5,000 employeesUsed the software for: 1-2 years.

“That it does not work when no cell coverage which is likely to be the place it is needed most“

April 5, 2022

DK

Deborah K

CHWHospital & Health Care, 1,001 - 5,000 employeesUsed the software for: More than 2 years.

“Nice to be able to work your shift and know someone looking out for you and has your back if anything should go wrong such as sliding off the road in snow storm, dog attack or possible client altercation resulting in injury (community healthcare worker) Set up on phone was easy and using the app takes no time to do your checkin with the company and checkout at shift end.“

January 19, 2021

KM

Kari M

Public health Nurse Team Lead (CICC)Medical Practice, 10,001+ employeesUsed the software for: More than 2 years.

“Otherwise the "phoning in" is a challenge in areas without cell service (rural community)“

March 30, 2022

JB

Jennifer B

Outreach wokerHospital & Health Care, 5,001 - 10,000 employeesUsed the software for: More than 2 years.

“It creates a sense of safety in home visits, and when working alone in office.“

March 22, 2022

CM

Colleen M

Certified Dental AssistantHospital & Health Care, 10,001+ employeesUsed the software for: 6-12 months.

“I don't use it often enough (1 day/month) to say I've discovered any "bugs" or issues with the software“

April 1, 2022

## Showing most helpful reviews

Showing 1-25 of 67 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
HR Generalist  
Animation  
Used the software for: 6-12 months

### "Keeping Our Staff Safe and Our Team Informed!"

November 27, 2023

5.0

Overall the experience was super positive. The easy to use platform allowed us to feel confident our staff was safe.

Pros

I really liked how easy of a system SafetyLine was. It helped our staff report effectively and our team to have visibility into our workers working non-conventional hours.

Cons

Everything was really good. We stopped using as we don’t have a night shift.

Review Source

Response from SafetyLine Lone Worker

November 30, 2023

Thank you for the review -SafetyLine

TS

Tara S.  
Senior Manager, Balwin and MST  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Non-Profit Organization review"

March 6, 2023

5.0

Pros

\- Increase in psychological safety for staff- Decrease in time spent locating staff in case of emergency- Decrease in response time for possible emergency- Increase in staff accountability and time management

Cons

In the company user history report for Report GPS, it would be nice to have an additional option to see closest streets/avenues, instead of GPS coordinates. I do like having the GPS coordinates, but if there is an emergency in our field, we may not have the time to track back and select individual coordinates.

Reason for choosing SafetyLine Lone Worker

I have used Safetyline at a prior organization

Review Source

EB

Emilie B.  
Environmental Scientist  
Environmental Services  
Used the software for: 1-2 years

### "Positive and Negatives"

May 26, 2020

3.0

Pros

It is easy to use as the monitored, I love that it has multiple options, ie. InReach, App, phone, etc.

Cons

It is not user friendly to set-up. We have multiple sites and multiple people moving from one group to another regularly having to change the settings has created a lot of difficulties and mix-ups. We also find that the system has some glitches or maintenance events that have induced missed check-ins and were followed by unconfirmed emergencies.

Review Source

Response from SafetyLine Lone Worker

June 8, 2020

Hi Emilie, thanks for your feedback and using SafetyLine. Please contact us directly at support@safetylineloneworker.com if you continue to have any issues.

DK

Deborah K.  
CHW  
Hospital & Health Care  
Used the software for: 2+ years

### "Feeling of safety while working"

January 19, 2021

5.0

Love the feeling of safety it gives me while working. I can now concentrate on the job at hand and know someone there if I need them, even though I’m working alone👍

Pros

Recommend to anyone with job safety issues. Nice to be able to work your shift and know someone looking out for you and has your back if anything should go wrong such as sliding off the road in snow storm, dog attack or possible client altercation resulting in injury (community healthcare worker) Set up on phone was easy and using the app takes no time to do your checkin with the company and checkout at shift end. Call to you from the company as soon as they notice your in emergency mode. Once again, highly recommend!

Cons

Nothing I can think of for improving this product.

Review Source

CP

Christine P.  
ABI Life skills worker  
Hospital & Health Care  
Used the software for: 2+ years

### "Safety line app"

January 29, 2021

5.0

Pros

I use the app for work as I work alone. I actually keeps me more aware of my safety. It is very easy to use. When I first started using safety line I had to call in all the time, but the app makes it much easier

Cons

I wish a timer would be added to an app right now I go into my timer on my clock app and set is for about 30 min less so that way I have time to update if things are going smooth. I do not receive emails on the work phone so by the time someone calls Its over the allotted time

Review Source

Response from SafetyLine Lone Worker

February 1, 2021

Hi Christine, thank you for the review. Please contact us at support@safetylineloneworker.com for tips and tricks to help you with check-in reminders.

RZ

Roman Z.  
Lead Operator  
Environmental Services  
Used the software for: 1-2 years

### "Working Alone with SafetyLine"

February 2, 2021

4.0

Very Good! Ensures us that when working alone that if there is a emergency ( Hopefully Never) that we have a chance to be rescued and go home to our families.

Pros

Easy to Access. Convenient that is has more than one option to sign in/check in and out for those busier than normal days on shift. The sequencing and timing are precise when in a unconfirmed/ confirmed emergency as opposed to a live person call out, which saves minutes which in turn saves lives.

Cons

The notification tone when its time to "check in" can get annoying but understand the need for it. makes me jump every time.

Review Source

Response from SafetyLine Lone Worker

February 3, 2021

Hi Roman, Thank you for the review. If you do have any questions - please email us at support@safetylineloneworker.com

VR

Verified Reviewer  
Community Health Worker  
Hospital & Health Care  
Used the software for: 2+ years

### "My Review of SafetyLine"

January 25, 2021

5.0

Pros

Ease of use and how it makes me safer as a lone worker

Cons

I cannot recall anything I do not like about the Software

Review Source

Response from SafetyLine Lone Worker

January 27, 2021

Hi, thank you for your feedback and for using SafetyLine.

CB

Curtis B.  
Production Specialist  
Architecture & Planning  
Used the software for: 2+ years

### "Simplifies our Field Safety"

March 24, 2022

5.0

We use for our field staff monitoring and basic check-ins. It is very accurate, (usually within a 3 ft area-tested). Allows for fewer chins and has handy reminders adn alerts for user.

Pros

Easy to install adn setup. Very accurate and easy to utilize.

Cons

Maybe a better warning when an alert is about to be sent.

Review Source

KC

Kyla C.  
OH&S  
Food Production  
Used the software for: 1-2 years

### "Engineers working alone "

January 25, 2021

4.0

I had a great overall experience with this system, no matter how big or small the issue was someone was able to connect with me and help me figure out the solution. This system ensures the men to work long hrs alone are still being checked on to ensure they are safe even when everyone else is sleeping.

Pros

I implemented this system with with older gentleman working alone during nights and weekend, I like how easy this system is to use and the great support I had during this time.

Cons

The thing I liked least about this system would be that it does not work well with an Android, we had to upgrade to an iPhone for it work properly. Still worth it !

Reason for choosing SafetyLine Lone Worker

i did not look at other options, another OH&S officer recommended this to me.

Review Source

KS

Kurt S.  
Operator/HSE Rep.  
Utilities  
Used the software for: 2+ years

### "Great App"

January 27, 2021

5.0

Almost a perfect app. Would be nice to have additional options for the Apple watch to check-in without using a phone, even to the point of reading HR if the check-in becomes an Unconfirmed Emergency.

Pros

Operator do not have to wait in que on the phone to check-in.

Cons

Sometimes the check-in notifications do not notify. They show up in the notification center but do not make a sound.

Review Source

Response from SafetyLine Lone Worker

January 29, 2021

Hi Kurt, Thank you for your review and feedback. Let us know if you have any questions at support@safetylineloneworker.com

lP

larry P.  
cao  
Government Administration  
Used the software for: 1-2 years

### "Safetyline review"

June 1, 2020

5.0

The reps were great at getting us set up and running. very easy to get going.

Pros

Very easy to set-up and use. Our crew took to it readily.

Cons

It is complete for our application and situation.

Reason for choosing SafetyLine Lone Worker

Cost/ease of application

Review Source

Response from SafetyLine Lone Worker

June 8, 2020

Thanks for your comments, Larry. Our reps are always happy to help.

JW

Janette W.  
Community Health Wirker  
Hospital & Health Care  
Used the software for: 1-2 years

### "Safety"

April 5, 2022

5.0

Pros

That it checks if I haven’t logged out and follows up

Cons

That it does not work when no cell coverage which is likely to be the place it is needed most

Review Source

HK

Heli K.  
LPN  
Hospital & Health Care  
Used the software for: 1-2 years

### "Feel safe with Safety Line for Lone Workers"

January 28, 2021

5.0

Staff safety.

Pros

This software is user friendly. I like the fact that, while I am out in community visiting clients, I am being monitored and have a backup system if I get into trouble. I find this software vital for those of us that go into the community by ourselves ( unless 2 people are needed). I like the Emergency option on the app and also the fact that you can shorten or lengthen the times of monitoring depending on the situation.

Cons

I don't have any cons thus far with using this software.

Review Source

Response from SafetyLine Lone Worker

February 1, 2021

Hi Heli, Thank you for the review! Let us know if you have any questions at support@safetylineloneworker.com

CB

Cheryl B.  
Chw  
Hospital & Health Care  
Used the software for: 6-12 months

### "Working with SafetyLine "

February 1, 2021

5.0

Pros

I feel more at ease knowing that I have my SafetyLine with me. Sketchy clients and bad weather are 2 factors that cause me stress. Having SafetyLine helps to ease that stress.

Cons

The only issue I have is created by me forgetting to end monitoring. I don’t like to pack my phone with, so I have had my contacts called, and stressed everyone out looking for me! Lol

Review Source

JQ

Jasmine Q.  
Regulatory Program Specialist  
Government Administration  
Used the software for: 6-12 months

### "Excellent Product"

January 25, 2021

5.0

This software was a long time needed. It has made me feel like my safety is valued by the organization. I appreciate that it is not cumbersome or restrictive. It allows me to do my job as I always have with peace of mind that if something goes wrong, I won't be alone.

Pros

I like how intuitive it is to use. Enjoy that there are maps to show exactly where I am and that there are alarms and alerts that mean I can't forget to check in and my Supervisor can't forget to make sure I am still okay.

Cons

So far I do not have any complaints about this software.

Review Source

Response from SafetyLine Lone Worker

January 27, 2021

Hi Carol, Thank you for your feedback and review. We are glad to help you improve safety in your organization. If you have another other questions please reach out to us at support@safetylineloneworker.com.

BK

Brett K.  
Plumber  
Hospital & Health Care  
Used the software for: 1-2 years

### "Review"

March 25, 2022

5.0

It works great!

Pros

Easy to use through the app. Like the dash board for history of where I have been.

Cons

Breadcrumbs uses to much data. I also do not get alerts all the time when I am due to check in.

Review Source

BO

Ben O.  
EI per  
Oil & Energy  
Used the software for: 2+ years

### "Great work alone software and app"

January 26, 2021

5.0

Pros

The app is user friendly and works great to make sure everyone is safe.

Cons

Could use some sort of Bluetooth dongle that is IS when working in hazardous locations.

Review Source

Response from SafetyLine Lone Worker

January 27, 2021

Hi Ben, Thank you for your feedback and review, please email support@safetylineloneworker.com if you have any questions.

JC

John C.  
IT Team Leader  
Civil Engineering  
Used the software for: 2+ years

### "Easy to use and serves it's purpose"

January 25, 2021

5.0

Pros

easy to use through the app to turn on and do check-ins. Admins have access to review the check-ins and use geo location mapping to see where users are.

Cons

About the only feature I could benefit from being added would be to have a SSO option for O365, currently all accounts are separate from your AD and need to be created.

Review Source

Response from SafetyLine Lone Worker

January 27, 2021

Hi John, Thank you for your review and feedback. I have forwarded your feature request to our product team. Please email us directly at support@safetylineloneworker.com for more questions/requests.

NC

Nannette C.  
Public Health Nurse  
Hospital & Health Care  
Used the software for: 1-2 years

### "One flaw"

January 19, 2021

5.0

My experience with SafetyLine has been good.

Pros

Easy to use and practical for rural and remote safety.

Cons

It requires data on the cell phone to track where you are and my employer, IHA, does not pay for data on cell phones.

Review Source

JR

Jane R.  
Public Health Nurse  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Works Well"

May 19, 2020

5.0

works well.

Pros

Easy to use on computer or on my installed phone app.

Cons

remembering login info (company code), etc

Review Source

Response from SafetyLine Lone Worker

June 8, 2020

Hi Jane, thanks for your comments. We are so happy to help you while you help others.

AF

Andy F.  
Vantage Jet fuel supervisor  
Oil & Energy  
Used the software for: 1-2 years

### "Review"

March 11, 2022

5.0

So far it been positive and my operators find it an extra safety component for their day to day job

Pros

The software is simple to use and understand form the field perspective

Cons

I don't have any dislikes the product works well with my team

Review Source

Response from SafetyLine Lone Worker

March 15, 2022

Hi Andy, Thank you so much for your review!

CM

Colleen M.  
Certified Dental Assistant  
Hospital & Health Care  
Used the software for: 6-12 months

### "Very User Friendly"

April 1, 2022

5.0

Pros

I find the software very user friendly. I use it only 1 day per month, but find it simple to log in, check in and log out again at the end of my day.

Cons

I don't use it often enough (1 day/month) to say I've discovered any "bugs" or issues with the software

Review Source

RR

Roberto R.  
Water Operator  
Construction  
Used the software for: I used a free trial

### "Safety "

January 13, 2021

5.0

Pros

Easy to understand. And can respond immediately to the existing time allotted.

Cons

None for now . It's everything added to it.

Review Source

JS

Julie S.  
Supervisor  
Civil Engineering  
Used the software for: 2+ years

### "Working alone for municipal workers"

January 26, 2021

5.0

From payment, to ease of use to technical support it is really nice software. Staff is very accomodating and support issues dealt with in a very timely manner.

Pros

The ease of use. It is very easy for even non-tech savyy employees.

Cons

We have had a few issues when there were software updates that caused our older sonims not to work however tech support repaired issues very quickly

Review Source

Response from SafetyLine Lone Worker

January 27, 2021

Hi Julie, Thank you for the feedback and review. For more questions and request please contact us at support@safetylineloneworker.com

RF

Rob F.  
Fisheries Technician  
Renewables & Environment  
Used the software for: 2+ years

### "Good software with a couple of holes"

January 4, 2023

4.0

Overall pretty good, but there have been a few false emergencies due to missed check-ins where workers have signed in, but the system hasn't processed their sign in correctly.

Pros

Once you have everything set up it is easy to use on a daily basis.

Cons

Monitors and the automated alerts from SafetyLine are not able to contact lone workers directly on their inReach or SPOT devices directly if a check-in has been missed. The automated calls to the lone worker's cell phone are often of no use because the lone worker is out of cell phone range and the unless the monitor has the lone worker's specific inReach programmed into their phone they have no way of contacting the inReach/SPOT

Review Source

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