# CellStore Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is CellStore the right Computer Repair Shop solution for you? Explore 31 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/157041/CellStore-Software/reviews --- CellStore 4.6 (31) [View alternatives](https://www.capterra.com/p/157041/CellStore-Software/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of CellStore Ease of use 4.7 Customer Service 4.7 ## Showing most helpful reviews Showing 1-25 of 31 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use CT Caleb T. Wireless Consultant Wireless Used the software for: Less than 6 months ### "Great software for repair shops!" May 30, 2018 5.0 Pros Very great software to help automate your electronics repair business! Can perform alotta functions and automatically performs most behind the scenes tasks needed to efficiently save time and grow your business. Cheaper than most similar software. Cons For me, one of the cons was the inability to connect to unlock servers through api connection. This is big deal because it would help keep all info such as prices and the automation of cell phone unlocking synced behind the scenes. Big dealbreaker for me as this would save alotta time for myself. Review Source DV Danny V. ceo Wireless Used the software for: 2+ years ### "Great software" June 12, 2019 4.0 Cellstore is directed towards cellphone stores directly and works well. Contacting admins for assistance is quick and never has there been an outage. Pros Quick and changes are instant. Also features that are requested and added if other users also find it useful. Cons No mobile app or standalone options. Alternatives considered [RepairShopr](https://www.capterra.com/p/133945/RepairShopr/)[Nucleus](https://www.capterra.com/p/157132/Nucleus/) Reason for choosing CellStore The lightweight and ease if use of the product. Review Source VP VIVIANA P. director Retail Used the software for: 1-2 years ### "Find alternatives - DONT GO with CELLSTORE" April 30, 2026 1.0 Customer service is very poor and unprofessional. I was genuinely surprised by the lack of basic courtesy, receiving responses in all caps and in a rude tone. In 4 years, we have only reached out a couple of times, and now I clearly understand why my technicians want to migrate to another system. Not only were we not provided with a solution, but we were also treated poorly by someone named \[sensitive content hidden\]. Overall, if you are looking for a system that works at a basic level, it may be sufficient. However, do not expect ongoing support or continuous improvements over time. Pros ’ve been using the software for 4 years. regular software for basic repair shop, is a long way to do one ticket. be ready in front desk because you will need at least 15 min. Cons It is operationally robust, but it lacks updates and has fallen behind in terms of user interface improvements. What I find particularly problematic is that you cannot perform upgrades within your own database. To update, you are required to “archive” items one by one manually, which can take an extremely long time. Review Source BM Brandon M. Managing Director Consumer Electronics Used the software for: 2+ years ### "We LOVE Cellstore Software" July 15, 2019 5.0 The team behind the software are ridiculously responsive to us. There has not been one e-mail gone unanswered and it never takes very long to get a reply. I love how open they are to hearing how the software could be better for us. I once sent in an e-mail telling them how convenient it would be if we could go back to days that have been passed and change the end of day figures, and now we can! Pros Cellstore did not miss a beat with creating this platform. As mobile repair store it covers every single thing we could ever want in a POS. It revolutionized the way we did business and made us so much more efficient and organized. My favorite feature is the "low stock" option in the products module. You can set a threshold for each individual item and once the QTY falls below that threshold it will show you in "low stock" and we basically use this list to order or stock. Our previous POS system we would have to manually look up everything to see how many were left and if we needed to re-order yet. This software keeps us running like a well oiled machine! Cons None, any problem we have found has been resolved by the team. They have literally made changes to their entire platform based on our feedback - what could possibly make one feel more appreciated as a customer than that? Today we stand with zero issues with the platform. It could not be any better for our business. Review Source ET Ermal T. Owner Information Technology and Services Used the software for: 2+ years ### "A personal experience" January 7, 2023 5.0 Until last year, everything was fine as an experience, but the last 6 months have been a problem. I was pretty shocked when I was booted as a client and they did not want to do business with me anymore, because paypal had tried twice to get the money (30$/months) within 5 days, and said that there were insufficient funds. I must admit, this has happened other times at the beginning of the month, but none of that was my fault but the bank vs paypal communication. However it does not justify the fact that they decided to cut ties with me and that I was problematic on the payment. I offered to pay in advance, or to pay directly, but they accepted only paypal subscription. I'm really disappointed in them Pros Ease of use, quality (online service), no problems on the technical part whatsoever Cons Updates and new functionalities, rarely happened. The interface is pretty dated. The worst part, I used this software for more than 6 years, but they thought that a single client was not a problem to leave, only because from time to time, paypal or the bank, did not accept the monthly payment. Review Source LJ Lawrence J. President Consumer Electronics Used the software for: 2+ years ### "Good software that is purpose built and functional" June 13, 2019 3.0 We've been on Cellstore for a number of years and it has met our diverse needs rather well through the years. All of our inquires were answered promptly and accurately. Our request for changes were Pros I like that fact that it is written specifically for the mobile industry,. Generic back office software, like quickbooks and others, do not address the unique requirements of the cell store industry and do not easily include things like condition, imei and capacity, making it much trickier to adapt their software to our demands. Cons Their are occasionally bugs that need to be addressed. they always seem to address promptly though, in my experience. Review Source TC Tedious C. MD Information Technology and Services Used the software for: 1-2 years ### "CellStore Software" August 7, 2018 5.0 We can easily track our repairs internally and customers can also do so and get status for their repairs without visiting the office. Pros We have been using CellStore for over a year in my computer/phone repair business. The system gave us a competitive edge over our competitors. Ease of tracking both internal and users, excellent comprehensive reports, informative dashboards and system availability made us to continue using the system. We can get insights of what i happening even if being out of the office. The staff is very friendly and the support is excellent. Cons We have not identified any shortcomings with the system as we can easily fit all our business operations into it. Review Source LA Lori A. Owner Computer Hardware Used the software for: 2+ years ### "Great for Cell Phone Repair Shops" September 5, 2019 5.0 CellStore has been an excellent company to work with. I have brought a few request to their support department and they have always addressed each requested or issue very quickly and have provided fantastic support Pros The software is so easy to use, can be customized for your individual needs, gives a great overview of all aspects of what is happening in your business Cons Adding a picture to a file was briefly disabled, but it is back now . Reason for choosing CellStore Price, options available, felt it fit our needs the best Review Source BE BARBARA E. Office Manager Consumer Electronics Used the software for: 2+ years ### "awesome program" August 7, 2018 5.0 I love the ability to track everything and keep up with all of our needs in one place instead of having 3 or 4 programs to keep up with. Pros easy to use, staff are great at taking suggestions into consideration, they respond very quickly to any help or questions you may have. We love this program. Cons I can not really think of any cons, I am sure there maybe but for us it is a great program. Review Source Christopher S. Independent Distributor Consumer Electronics Used the software for: I used a free trial ### "A new direction for our business" October 24, 2020 3.0 So far so good we will continue to use this software at least until the current project bears fruit. Pros After some customer support help, we were able to deploy this software and even further our goals for our new operation. Cons It did take some extra time to get up and running but their customer support staff was very helpful and got us going in the right direction. Review Source MK Md K. Owner Wireless Used the software for: I used a free trial ### "Best software " June 12, 2019 5.0 I'm using this software for my business, it's best software Pros Keep imei and very organized, one click sales Cons Repair tracking customer tracking and money Review Source GR George R. Owner Consumer Electronics Used the software for: 2+ years ### "Cell Store Software" July 15, 2019 5.0 I have been with them for approximately 4 years now. I don’t need customer support all that often, but when I do. It’s top notch. Best value for cell phone repair shops Pros I gives me a total solution for our cell phone repair business. From taking in the phone, doing the repair, inventory, and checking out the customer. Cons My merchant credit card supplier is not supported. Review Source NA Nazish A. Business Owner Retail Used the software for: 2+ years ### "Review" June 12, 2019 5.0 I love the software and I love how everything can be done efficiently in one space. Pros Easy to use, all the features pre set and just enough ways to customize it to fit your needs. Cons Doesn't always do as asked but improvement is necessary for every business and I feel like you guys do a great job taking feedback and constantly updating the software! Review Source SA Shahid A. Director Telecommunications Used the software for: 2+ years ### "Best software for a Phone shop." July 15, 2019 5.0 As my title said it is the best software for managing a repair shop. Easy to track customers, easy to book in jobs and above all a decent Point of Sale software. Pros Easy to use. Great support from developers. Ongoing improvements. Cons Some updates were more confusing and felt like the software was going backwards. Reason for choosing CellStore Great communication, ease of setup. Review Source MZ Mark Z. Owner Wholesale Used the software for: 2+ years ### "Best Inventory system for Wholesale Trade." October 8, 2019 5.0 I was able to accurately track my inventory and run reports for my business. Cell store has helped the growth of my business Pros It is extremely responsive. No downtime. It is very easy to use and understand. It gives great inventory reports and accounting for a great price. Cons Ability to fully integrate to accounting software Reason for choosing CellStore Costs Review Source AW Andy W. Mobile Development service technician Information Technology and Services Used the software for: 2+ years ### "Superb repair tracking software" June 12, 2019 5.0 I find my overall experience exceptional. The rep is very thorough and the system works flawlessly. 100% recommended Pros Very easy to use Accessible worldwide Customisation is easy and logical Very easy to find repairs by imei, customer name, model and more. Cons I have no issues with cellstore at all Very happy Review Source NH Nathan H. General Manager Consumer Electronics Used the software for: 2+ years ### "Best Value Cell Phone Repair Software" June 12, 2019 5.0 Pros \- easy to use - great for cellphone repair business, one of the best we have demoed - customer support - price Cons \- features requested are limited to the mass of adoption by the rest of the software users, which we understand. - drop shipping ability Review Source ES Eddy S. Owner Telecommunications Used the software for: 2+ years ### "Cellphone shop survey " August 26, 2019 5.0 Very easy to use and satisfactory Pros It covers most software service requirements for all aspects of a shop management, including sales, work order, inventory, purchasing, expenses and time management Cons Integration with an Accounting software such as Quickbook Review Source BG Ben G. Director Retail Used the software for: 2+ years ### "Great and affordable POS software" June 28, 2019 5.0 Pros Customised specifically for the phone repair industry, the guys in support are always quick to implement fixes and improvements where needed Cons There are minor bugs within the system but these are quickly ironed out by support. Review Source HG Hector G. Owner Consumer Electronics Used the software for: 2+ years ### "Very easy to use!" July 15, 2019 5.0 More streamlined sales accountability. Specific item sales reports. Pros Daily sales reports help with daily inventory and tracking. Big plus is ease of use. Cons Everything is up to my liking. Saoftware is easy to use. Review Source FS Faruk S. CEO Telecommunications Used the software for: 2+ years ### "The best web script yet" August 6, 2018 5.0 I love this web, it's very useful for my shops. Thank you so much to you team for hard work and every time we got nice updates. Pros IMEI system and history of u customer, POS etc... Cons I like every function at CellStore Review Source AG Alan G. Repair Technician Computer Hardware Used the software for: 2+ years ### "Quality Product at a resonable price." July 16, 2019 5.0 Pros Its ease of use and simplicity. The online support is also great and replies are quick. Cons At the moment I do not have any issues with the software Review Source DM DILLON M. Managing director Consumer Electronics Used the software for: 2+ years ### "the best software i have ever used" July 15, 2019 5.0 Pros i like the ease of use very neat gui anyone can use it Cons there is nothing i dont like about the software Review Source FS Faruk S. CEO Telecommunications Used the software for: 2+ years ### "The best soft for repair shop" June 12, 2019 5.0 Pros POS, IMEI searching system, clientes etc... Cons I like every option on this web script, Review Source AN Aqeel N. managing director Telecommunications Used the software for: 1-2 years ### "Perfect solution for your epos" July 15, 2019 5.0 I have used few softwares before but cellstore is what we always needed Pros ease f use and communication with the seller Cons none from us as whenever we found any issues they were resolved in time Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.