--- title: "CellStore Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about CellStore Software - reviews, pricing plans, popular comparisons to other Computer Repair Shop products and more." source_url: "https://www.capterra.com/p/157041/CellStore-Software/" page_type: "product" language: "en" publication_date: "2026-10-21" --- # CellStore Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) CellStore ## What is CellStore? Is your cell phone shop bogged down by inefficient repair tracking or chaotic inventory? CellStore Software streamlines your entire operation, helping you boost profitability and customer satisfaction. Specifically built for cell phone retail and repair businesses, our platform provides robust tools for managing repair tickets, controlling diverse inventory (new, used, parts), processing sales (POS), and understanding your business health through detailed reports. We make it simple and affordable to manage customer history, create custom invoices, and ensure you always have the right parts on hand. If you're ready to spend less time on administrative headaches and more time growing your business, CellStore Software is your solution. ## What is CellStore used for? [Computer Repair Shop](https://www.capterra.com/computer-repair-shop-software/)[Point of Sale](https://www.capterra.com/point-of-sale-software/)[Retail POS System](https://www.capterra.com/retail-pos-system-software/) Top alternative Featured Overall rating Based on 31 user reviews Reviews sentiment Positive 87% Neutral 10% Negative 3% Starting price $39.99 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for CellStore?[Manage this product listing](https://www.g2.com/products/cellstore/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### CellStore 4.6 (31) VS. [4.7 (36)](https://www.capterra.com/p/151174/Orderry/reviews/) Starting Price $39.99 Flat Rate, Per Month Starting Price $69 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (31) Ease Of Use 4.7 (246) Value For Money 4.8 (29) Value For Money 4.3 (213) Customer Service 4.7 (31) Customer Service 4.5 (243) ## CellStore alternatives [RepairDesk](https://www.capterra.com/p/146659/RepairDesk/) [4.7 (246)](https://www.capterra.com/p/146659/RepairDesk/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/146659/RepairDesk/) [OpenRMA](https://www.capterra.com/p/154526/OpenRMA/) [4.9 (28)](https://www.capterra.com/p/154526/OpenRMA/reviews/) Starting price $199.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/154526/OpenRMA/) [BytePhase](https://www.capterra.com/p/216610/BytePhase/) [4.9 (18)](https://www.capterra.com/p/216610/BytePhase/#reviews) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/216610/BytePhase/) Highest Rated [Repair Spots](https://www.capterra.com/p/174055/Repair-Spots/) [5.0 (5)](https://www.capterra.com/p/174055/Repair-Spots/#reviews) Starting price $45.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/174055/Repair-Spots/) [View all alternatives](https://www.capterra.com/p/157041/CellStore-Software/alternatives/) ## FAQs about CellStore Overview ### Which roles and teams benefit most from CellStore? CellStore is most used by wireless retail owners, executives, and general managers who oversee store performance, inventory, and sales operations. Repair technicians and mobile service teams use it to track device repairs and customer details, while office administrators and account executives manage transactions, customer records, and day-to-day business coordination. Answer based on 31 reviews Overview ### What company size and specific industries is CellStore built for? CellStore is designed for small to medium-sized cell phone repair businesses and mobile device retailers. It fits companies in the repair and retail sectors that need a budget-friendly system to manage repairs, sales, inventory, and customer records in one place. Features and Usability ### What are the key features of CellStore? CellStore offers inventory management, inventory tracking, and stock management alongside barcode recognition, barcode/label management, and barcode/ticket scanning. It also includes point of sale, retail POS, billing and invoicing, order management, purchase order management, repair tickets, warranty tracking, reporting and analytics, and customer database tools. Pricing ### How much does it cost and what fees or limitations are included? CellStore starts at $39.99 per month for the All-In-One plan, billed as $39 USD per store monthly. The plan includes unlimited users, invoices, and repair tickets, plus POS, CRM, inventory, and reporting. CellStore also offers a free trial, with no contracts, setup fees, or hidden fees and a 30-day money-back guarantee. Answer based on 4 reviews Getting Started and Support ### What training and onboarding options does CellStore offer? CellStore provides live online sessions, documentation, and videos to help teams get started. Live online sessions support guided setup and direct instruction, documentation offers written reference material for reviewing steps, and videos provide self-paced walkthroughs of product functions and features. Getting Started and Support ### What customer support options does CellStore offer? CellStore provides email/help desk, FAQ/forum, and phone support. Users say support is helpful and quick to reply, with staff often getting them on the right track during setup. Some mention that getting started can take extra time, but the support experience is generally described as strong. Answer based on 3 reviews ## Features AI summary Based on 105 Computer Repair Shop reviews Capterra reviewers point to these as the top features buyers look for in computer repair shop software: - **Repair Tickets** (**72%** of reviewers rated this feature as critical) - **Billing & Invoicing** (**48%**) - **Inventory Management** (**46%**) CellStore supports all three features that reviewers rank highest: **Repair Tickets**, **Billing & Invoicing**, and **Inventory Management**. Combined, these capabilities help businesses track repair jobs from intake to completion, manage customer charges and payments accurately, and keep parts and device stock organized, allowing teams to run day-to-day shop operations more efficiently. Repair Tickets 4.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Organize repair tickets, track progress, severity, and repair history Inventory Management 1.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Track and manage inventory levels to maintain proper supply CRM 1.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Billing & Invoicing 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Contact Management 3.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Manage, organize, and store contact information Electronic Signature 1.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Digitally sign online documents CellStore 44 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Barcode Recognition: The ability to identify a barcode on or within an image or packaging - Barcode/Label Management: Print and scan barcode or labels - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Contact Management: Manage, organize, and store contact information - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Accounts: Record customer information, purchase history, and other notes - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer History: Access previous interactions or concerns to maintain customer relationships - Data Import/Export: Import and export data to and from software applications - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Electronic Signature: Digitally sign online documents - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Estimating: Estimate expected cost based on various factors before a project begins - Historical Reporting: Information, data and reports that are being tracked over time - Intake Management: Activities related to the initial admission of a charge into the organization's care - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Job Management: Manage and track all job information and associated tasks - Multi-Location: Manage and support multiple locations - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Purchase Order Management: Create, send, and track purchase orders and their statuses - Purchasing & Receiving: Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity - Real-Time Data: Receive data and information in real time - Real-Time Reporting: Active reporting of data and metrics - Receipt Management: Upload, track, and submit receipts in a central database - Repair Tickets: Organize repair tickets, track progress, severity, and repair history - Repair Tracking: Allows service businesses to track ongoing repairs - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Retail Inventory Management: Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process - Retail POS: For retailers - Returns Management: Track and facilitate returns of products sold - Sales Order Management: An order generated by a seller to a customer, containing details about products or services - Sales Reports: Reports specific to sales analysis for trends and strategies - Sales Tax Management: Calculation of consumption tax imposed on the sale of goods/services - Status Tracking: Track the status over time for a request, process, asset, or transaction - Stock Management: Manage the buying, selling, and holding of stocks - Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period - Warranty Tracking: Track the duration and expiration of warranty as well as any obligations under that warranty --- Get Advice We can help you find the software with the features you need. Features 4.6 (31) 4.6 Based on 31 reviews ## Pricing Value for money 4.8 (29) Free Trial [View pricing plan details](https://www.capterra.com/p/157041/CellStore-Software/pricing/) All-In-One $39.99 Flat Rate,Per Month It includes: - Point of Sale (POS) - Repair Tracking - Customer Management (CRM) - Inventory Management - Reporting & Analytics - Employee Management - Multi-Store Management - Website Builder & Widgets - Free Customer Support - Use on All Devices Value for money 4.8 (29) 4.8 Based on 29 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (31) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (31) 4.7 Based on 31 reviews ## User reviews Overall rating 4.6 Based on 31 reviews Filter by rating Counts reflect reviews available in this feed. 5(26) 4(1) 3(3) 2(0) 1(1) Mentioned topic Recent reviews first, then most helpful RE Reviewer director Used the software for: 1-3 years ### "Find alternatives - DONT GO with CELLSTORE" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 May 6, 2026 Customer service is very poor and unprofessional. I was genuinely surprised by the lack of basic courtesy, receiving responses in all caps and in a rude tone. In 4 years, we have only reached out a couple of times, and now I clearly understand why my technicians want to migrate to another system. Not only were we not provided with a solution, but we were also treated poorly by someone named \[sensitive content hidden\]. Overall, if you are looking for a system that works at a basic level, it may be sufficient. However, do not expect ongoing support or continuous improvements over time. Pros ’ve been using the software for 4 years. regular software for basic repair shop, is a long way to do one ticket. be ready in front desk because you will need at least 15 min. Cons It is operationally robust, but it lacks updates and has fallen behind in terms of user interface improvements. What I find particularly problematic is that you cannot perform upgrades within your own database. To update, you are required to “archive” items one by one manually, which can take an extremely long time. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Wireless Consultant Used the software for: Less than 1 year ### "Great software for repair shops!" 5.0 June 1, 2018 Pros Very great software to help automate your electronics repair business! Can perform alotta functions and automatically performs most behind the scenes tasks needed to efficiently save time and grow your business. Cheaper than most similar software. Cons For me, one of the cons was the inability to connect to unlock servers through api connection. This is big deal because it would help keep all info such as prices and the automation of cell phone unlocking synced behind the scenes. Big dealbreaker for me as this would save alotta time for myself. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer ceo Used the software for: 3-5 years ### "Great software" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 13, 2019 Cellstore is directed towards cellphone stores directly and works well. Contacting admins for assistance is quick and never has there been an outage. Pros Quick and changes are instant. Also features that are requested and added if other users also find it useful. Cons No mobile app or standalone options. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Managing Director Used the software for: 3-5 years ### "We LOVE Cellstore Software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 16, 2019 The team behind the software are ridiculously responsive to us. There has not been one e-mail gone unanswered and it never takes very long to get a reply. I love how open they are to hearing how the software could be better for us. I once sent in an e-mail telling them how convenient it would be if we could go back to days that have been passed and change the end of day figures, and now we can! Pros Cellstore did not miss a beat with creating this platform. As mobile repair store it covers every single thing we could ever want in a POS. It revolutionized the way we did business and made us so much more efficient and organized. My favorite feature is the "low stock" option in the products module. You can set a threshold for each individual item and once the QTY falls below that threshold it will show you in "low stock" and we basically use this list to order or stock. Our previous POS system we would have to manually look up everything to see how many were left and if we needed to re-order yet. This software keeps us running like a well oiled machine! Cons None, any problem we have found has been resolved by the team. They have literally made changes to their entire platform based on our feedback - what could possibly make one feel more appreciated as a customer than that? Today we stand with zero issues with the platform. It could not be any better for our business. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Owner Used the software for: 3-5 years ### "A personal experience" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 January 10, 2023 Until last year, everything was fine as an experience, but the last 6 months have been a problem. I was pretty shocked when I was booted as a client and they did not want to do business with me anymore, because paypal had tried twice to get the money (30$/months) within 5 days, and said that there were insufficient funds. I must admit, this has happened other times at the beginning of the month, but none of that was my fault but the bank vs paypal communication. However it does not justify the fact that they decided to cut ties with me and that I was problematic on the payment. I offered to pay in advance, or to pay directly, but they accepted only paypal subscription. I'm really disappointed in them Pros Ease of use, quality (online service), no problems on the technical part whatsoever Cons Updates and new functionalities, rarely happened. The interface is pretty dated. The worst part, I used this software for more than 6 years, but they thought that a single client was not a problem to leave, only because from time to time, paypal or the bank, did not accept the monthly payment. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer President Used the software for: 3-5 years ### "Good software that is purpose built and functional" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 17, 2019 We've been on Cellstore for a number of years and it has met our diverse needs rather well through the years. All of our inquires were answered promptly and accurately. Our request for changes were Pros I like that fact that it is written specifically for the mobile industry,. Generic back office software, like quickbooks and others, do not address the unique requirements of the cell store industry and do not easily include things like condition, imei and capacity, making it much trickier to adapt their software to our demands. Cons Their are occasionally bugs that need to be addressed. they always seem to address promptly though, in my experience. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Tedious C. MD Used the software for: 1-3 years ### "CellStore Software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 9, 2018 We can easily track our repairs internally and customers can also do so and get status for their repairs without visiting the office. Pros We have been using CellStore for over a year in my computer/phone repair business. The system gave us a competitive edge over our competitors. Ease of tracking both internal and users, excellent comprehensive reports, informative dashboards and system availability made us to continue using the system. We can get insights of what i happening even if being out of the office. The staff is very friendly and the support is excellent. Cons We have not identified any shortcomings with the system as we can easily fit all our business operations into it. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Owner Used the software for: 3-5 years ### "Great for Cell Phone Repair Shops" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 6, 2019 CellStore has been an excellent company to work with. I have brought a few request to their support department and they have always addressed each requested or issue very quickly and have provided fantastic support Pros The software is so easy to use, can be customized for your individual needs, gives a great overview of all aspects of what is happening in your business Cons Adding a picture to a file was briefly disabled, but it is back now . Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Office Manager Used the software for: 3-5 years ### "awesome program" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 10, 2018 I love the ability to track everything and keep up with all of our needs in one place instead of having 3 or 4 programs to keep up with. Pros easy to use, staff are great at taking suggestions into consideration, they respond very quickly to any help or questions you may have. We love this program. Cons I can not really think of any cons, I am sure there maybe but for us it is a great program. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Independent Distributor Used the software for: I used a free trial ### "A new direction for our business" 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 5/10 October 26, 2020 So far so good we will continue to use this software at least until the current project bears fruit. Pros After some customer support help, we were able to deploy this software and even further our goals for our new operation. Cons It did take some extra time to get up and running but their customer support staff was very helpful and got us going in the right direction. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/157041/CellStore-Software/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [RepairDesk vs CellStore](https://www.capterra.com/compare/146659-157041/RepairDesk-vs-CellStore-Software)