# Pemac Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Pemac the right Maintenance Management solution for you? Explore 51 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/157050/PEMAC-Assets/reviews

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Pemac

4.1 (51)

[View alternatives](https://www.capterra.com/p/157050/PEMAC-Assets/alternatives/)

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Last updated April 29th, 2026

# Reviews of Pemac

Ease of use

3.9

Customer Service

4.3

## Pros and Cons in Reviews

WC

William C

Data Analyst and Systems EngineerPharmaceuticals, 1,001 - 5,000 employeesUsed the software for: 1-2 years.

“The changes in this system, with its web-based environment, import sheets and general ease of use, make it quite straightforward to populate, update and report on across the vast number of assets we have at our plant.“

November 5, 2024

WC

William C

Data Analyst and Systems EngineerPharmaceuticals, 1,001 - 5,000 employeesUsed the software for: 1-2 years.

“Stock does not allow for the likes of "lots" around quality-related items; the primary bin location is not of much use when you can have parts across multiple bins in a large plant, and the filtering is not greater either.“

November 5, 2024

PO

Pat O

Engineering ManagerPrinting, 51 - 200 employeesUsed the software for: Less than 6 months.

“The dashboard provides a clear overview of ongoing maintenance tasks and pending purchases, allowing us to prioritize effectively.“

November 4, 2024

JR

Jonathan R

Maintenance PlannerWine and Spirits, 501 - 1,000 employeesUsed the software for: More than 2 years.

“Sometimes the App can give problems but that could be our own plants WiFi issues.“

December 10, 2025

RC

Robert C

Maintenance Co-OrdniatorAutomotive, 201 - 500 employeesUsed the software for: 1-2 years.

“Pemac Assets is a great way to manage and implement fast and reliable work Routines and is incredibly useful for filtering out unnecessary items.“

November 7, 2024

AM

Andrea M

Service desk Co OrdinatorFacilities Services, 1,001 - 5,000 employeesUsed the software for: 6-12 months.

“No option to delete (Test WOs, routines and incorrect assets or users that have left)“

November 5, 2024

JR

Jonathan R

Maintenance PlannerWine and Spirits, 501 - 1,000 employeesUsed the software for: More than 2 years.

“Overall, it is a robust, well-engineered solution that provides substantial value for our business.“

December 10, 2025

CO

Ciarán O

facilities atEAM |lEADPharmaceuticals, 201 - 500 employeesUsed the software for: 6-12 months.

“You cannot complete work orders if the work was completed before the work order was issued.“

February 23, 2023

## Showing most helpful reviews

Showing 1-25 of 51 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Swapnil K.  
Senior Frontend Developer  
Information Technology and Services  
Used the software for: 6-12 months

### "Value for money, easy-to-use and superb support team."

January 23, 2026

4.0

My user experience has been great because PEMAC ASSETS is easy to use, makes it smooth while scheduling and reporting.

Pros

What i really like the most is the intuitive and user-friendly interface that makes it very easy to use for new users. The customer support is also another great support very responsive and dedicated. This tool is not expensive compared to other alternatives i have used before. It is also great for scheduling work orders and great for managing our assets especially due to the stock control function for managing our business fleet spare effectively.

Cons

One area that needs improvement is the order progression and time recording. But i am happy the Team is working towards resolving this issues.

Review Source

GM

Gilbert M.  
Regional Director  
International Affairs  
Used the software for: 1-2 years

### "Succinct, intuitive and effective."

January 12, 2026

4.0

Allows for a record of all issues that our company buildings have, and timely feedback and response from our building and grounds staff. This makes it easy to manage and fix minor and major issues much easier than in the past.

Pros

One of the easiest platforms to use. It is simple, organized and quick. The communication is simple and the drop down menus really help.

Cons

Sometimes I receive multiple emails with the same message, but this is more acceptable than having none or less.

Switched from

[IBM Maximo Application Suite](https://www.capterra.com/p/240578/IBM-Maximo/)

The cost of subscription was too high for our growing company.

Review Source

jM

john M.  
Head of engineering  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Pemac review"

November 25, 2022

2.0

terrible, had to retrain myself after not using it for 10 years, then had to train everyone else who had been given training and had no idea how to use it due to the rubbish training that was given by pemac.

Pros

it has the important specifics of work order management for corrective and planned work, has purchasing and stock control that can track asset life costs and maintenance, what you would expect a basic system to do.

Cons

the scheduling plans are not user friendly and take ages to load, the training to use this system is a complete waste of time, the trainer we had had very little knowledge about how to use the system, the help section is no help at all. having used 7 other systems over the years, this wouldn't be in the top 5

Reason for choosing Pemac

It was already there, it was purchased prior to me starting with the business, it wouldnt have been my choice to purchase this, poor training and poor overall service.

Review Source

Response from Elecosoft

March 13, 2023

Hi John, We are very sorry to learn of your dissatistaction with PEMAC Assets, our Customer Success Team has been made aware of this and we are currently addressing all of the issues which you outlined in review. Speficially, you will notice the following enhancements when we release our new software update at the end of March: • Facility on a Purchase order to amend the Purchase Line delivery unit value. This means you will be able to identify when the Value is different to the value on the Purchase Order. Related application reports will be enhanced to identify the two values. • A new warning when Completing a Purchase Order when the Purchase Order has undelivered lines. We would always encourage clients to contact PEMAC directly with any issues or concerns. Please dont hesitate to call us on 01 466 3888 if you would like to discuss your concerns with a member of our team. Best Regards, PEMAC

TH

Thomas H.  
Senior Projects Egineer  
Pharmaceuticals  
Used the software for: 2+ years

### "PEMAC review"

November 29, 2024

4.0

I find the system overall good but it is hard of easily overview all due maintenance. Scheduling could be made a little user friendly

Pros

The stringency of system is strong to keep data integrity high

Cons

speed of addting assets or making changes

Reason for choosing Pemac

You had the better pitch and looked user friendly

Review Source

FS

Farhad S.  
Project Engineer  
Pharmaceuticals  
Used the software for: 1-2 years

### "Helpful tool!"

November 25, 2024

4.0

overall, i have been happy using the platform.

Pros

the ease of use. having a easy access to the asset record. Also the reporting.

Cons

there are some small bugs that could be fixed.

Alternatives considered

[IBM Maximo Application Suite](https://www.capterra.com/p/240578/IBM-Maximo/)

Reason for choosing Pemac

overall better match for what we needed. better value money.

Review Source

AC

Anthony C.  
Engineering Compliance and Systems Support  
Chemicals  
Used the software for: Less than 6 months

### "Powerful and flexible CMMS: A review of PEMAC ASSETS"

January 30, 2025

5.0

You get out of PEMAC ASSETS what you are willing to put in. Set this up correctly and PEMAC ASSETS will assist with all of the admin tasks allowing for better time management and control of what matters.

Pros

The software offers lots of potential with customisation of your own forms. Contractor management tools offer fantastic opportunities to control skill expiry.

Cons

It is hard to pick something I least like as \[sensitive content hidden\] and the team have worked tirelessly to address any issues I have spotted in our partnership developing a system that works with the business case.

Alternatives considered

[MAINTI4](https://www.capterra.com/p/187196/MAINTI4/)

Reason for choosing Pemac

PEMAC ASSETS contractor management module is far ahead of the competition

Review Source

JR

Jonathan R.  
Maintenance Planner  
Wine and Spirits  
Used the software for: 2+ years

### "Quality Product and Team"

December 10, 2025

5.0

Pemac delivers exceptional performance, reliability, and ease of use. Its intuitive interface and well-designed features streamline workflows and maintenance schedules and supports strong productivity across my plant. Support is always consistently high quality, reflecting a team committed to continuous improvement. Overall, it is a robust, well-engineered solution that provides substantial value for our business.

Pros

Its comprehensive functionality and ease of use. It delivers exceptional performance, reliability, and ease of use. Its intuitive interface and well-designed features streamline workflows and maintenance schedules and supports strong productivity across my plant.

Cons

Sometimes the App can give problems but that could be our own plants WiFi issues. Any problems with Pemac are always very quickly resolved by the excellent support team at Pemac.

Review Source

GF

Gabriel F.  
Customer Service Sales Representative  
Biotechnology  
Used the software for: 2+ years

### "This assets tool is my new best friend."

January 25, 2026

5.0

It works. Just set it and forget it, that's what PEMAC ASSETS felt like to me. Keeps my revenue in check and save me brainpower.

Pros

1) Pet rent, CAM fees, utilities, all get added automatically each month. 2) I can pause them when needed, which is underrated. 3) Seriously affordable making renewals way easier to manage.

Cons

UX was a little weird at first. Took a minute to get used to how charges are set up. It is working well right now.

Review Source

WC

William C.  
Data Analyst and Systems Engineer  
Pharmaceuticals  
Used the software for: 1-2 years

### "Migration from Old to New - PEMAC 5 to PEMAC Assets"

November 5, 2024

4.0

A much more streamlined and efficent system for the management and reporting on the vast amount of assets we have at our plant. With it being a fully digital system and full audit trail, it greatly helps us with our records for external auditors and general management of both planned and unplanned maintenance to keep us compliant. With the auto generation of work orders, it reduces some of our management time for our coordinators as well as the previous hassle we had with document management.

Pros

Ease of use. The changes in this system, with its web-based environment, import sheets and general ease of use, make it quite straightforward to populate, update and report on across the vast number of assets we have at our plant. In legacy systems. The entire process was quite tedious and lacked a good structure for reporting. A very easy system to implement/integrate and keep updated, especially with the high frequency of user we have and with the support from PEMAC and their qualification packets. Customer support is quite easy to deal with.

Cons

The stock management side of PEMAC Assets could be affected by some work, as well as defects, causes, and remedies. Stock does not allow for the likes of "lots" around quality-related items; the primary bin location is not of much use when you can have parts across multiple bins in a large plant, and the filtering is not greater either. Only good for showing shortfalls in routines, but it would be nicer if there was an easier way to manage stock with more detail and their relationships. Images are almost useless in the search too.

Review Source

CR

Chris R.  
Continuous Improvement Manager  
Mechanical or Industrial Engineering  
Used the software for: 2+ years

### "Great Asset to the company"

November 3, 2024

4.0

At the start it was hard to get working within the organisation,. But once they upgraded the level of support & training it has been great. Eoin O Riordan helped us out massively.

Pros

PEMAC assets has been a huge improvement to the way we schedule our Maintenance Works within the Organisation

Cons

It took a while to embrace the change from contacting through mobile calls to logging work through a portal

Review Source

VR

Verified Reviewer  
Maintenance engineer  
Consumer Electronics  
Used the software for: 2+ years

### "Pemac assets review"

October 27, 2024

5.0

Great tool and very helpful for our maintenance dept.

Pros

Easy to use, great for scheduling work orders.

Cons

Sometimes it can be slow to load or retrieve information.

Review Source

KN

Ken N.  
Maintenance Engineer  
Dairy  
Used the software for: 2+ years

### "Pemac is very beneficial in our business for documenting history records of plant and equipment,"

March 20, 2018

4.0

Pros

The Pemac Help desk is a very user friendly system, Basic and to the point. This in my opinion is what makes Pemac work. Pemac 5 works very well in the background but the help desk is used by everyone to drive the system forward inputting all the information and histoy. The help desk requires very little training for each section in it.

Cons

Pemac has the ability to export information to Excel, however it does not have the ability to Import information, this would be very useful when creating new plant. I would also like to be able to make Pemac more adaptable in some areas as different plant have different needs from the system. Signing off on work, Approval of work may need to be carried out on some plant equipment, however this may not be required on other work. Report is also not adaptable and is hard to get the relevant information.

Review Source

Response from Elecosoft

April 5, 2023

Many thanks Ken for your positive review and we appreciate your detailed feedback. Please note that users of PEMAC ASSETS have the ability to upload information using over 30 standard bulk import templates, which cover various aspects of CMMS usage. These templates allow approved users to input new information and update existing data. Through PEMAC ASSETS, you can also assign a specific approver to designated work orders. PEMAC ASSETS inclues a wide range of standardised reports, 'out of the box', which can be run when required. Where a custom report is needed, PEMAC has the ability to generate a specific report on request but can also provide other options such as Business intelligence tools. Customers can create their own reports, KPIs and dashboards using these tools. PEMAC also has a dedicated BI Service which customers can avail of to develop specific custom reports. If you are interested in availing of this service, please email sales@pemac.com or call +353 1517 5154.

JP

Jonathan P.  
Global Process Control Engineer  
Chemicals  
Used the software for: I used a free trial

### "CMMS on top tier COMAH site"

February 5, 2023

5.0

To date I am happy with the information and support provide from the PEMAC team

Pros

The demo was very impressive and comprehensive leading to the purchase of the software

Cons

At first glance it looks quite complicated but all new systems have a breaking in period

Reason for choosing Pemac

Good experience with the P-care software. Linking PTW to the CMMS is very important

Switched from

[Ideagen Quality Management](https://www.capterra.com/p/155354/Ideagen-Quality-Management/)

Q-pulse is not a true CMMS system

Review Source

Response from Elecosoft

April 5, 2023

Many thanks Jonathan for your excellent review and we greatly appreciate your feedback. If you require additional services or support at any stage, please do not hesitate to email info@pemac.com or call our UK team on +44 1 61710 3346 .

MC

Martin C.  
Aftersales Manager  
Machinery  
Used the software for: 2+ years

### "Pemac Overview"

September 26, 2022

5.0

Overall it was excellent. Easy to use, provided good traceability and it was reasonably priced.

Pros

The nice thing about Pemac was its ease of use. For midsize companies it was intuitive and easy to train new employees.

Cons

Its a while since I used it but some transactions were slow to process

Review Source

Response from Elecosoft

April 5, 2023

Many thanks Martin for your review and we greatly appreciate your feedback. In relation to transaction processing speed, I would be confident that this issue as a result of continuous enhancements and upgrades to the PEMAC Assets software over the last number of years.

CM

Colin M.  
Reliability engineer  
Pharmaceuticals  
Used the software for: 6-12 months

### "Honest review"

March 3, 2023

3.0

Pros

Easy to use and good control over mandatory fields

Cons

the lists are limited to 30 items so if you have big lists you have to keep flicking through pages

Review Source

Response from Elecosoft

April 5, 2023

Many thanks Colin for your review and we greatly appreciate your feedback. Your comments about lists being limited has been noted and raised with our Product Development team. If you have any further feedback or requests, please don't hesitate to contact the PEMAC Support team at support@pemac.com or call +35315175157.

SO

Stephen O.  
Safety & Environmental Compliance Engineer  
Food & Beverages  
Used the software for: 2+ years

### "Pemac 5"

June 10, 2020

5.0

Pros

It covers all our Maintenance requirements and is a power software tool when used correctly.

Cons

Mobile ability on Pemac 5 is what I like least.

Review Source

Response from Elecosoft

April 5, 2023

Many thanks Stephen for your excellent review and we greatly appreciate your detailed feedback. Mobility is one of the key differentiators between our legacy PEMAC 5 system and the latest PEMAC ASSETS CMMS software. In fact, PEMAC ASSETS has a mobile app (both Android and IoS), that allows real time updating and tracking of work for staff on the move. This is also supported by Google Map Integration (both mobile and desktop). The mobile app comes as standard with our PEMAC ASSETS base software package. If you are interested in discussing this further, please do not hesitate to contact sales@pemac.com or call our sales team on +353 1 517 5154.

AA

Abin A.  
planner  
Consumer Services  
Used the software for: 2+ years

### "good "

February 28, 2023

4.0

Pros

Easy to use, and a very well supported team

Cons

The Liveness of the system could be improved

Review Source

Response from Elecosoft

April 5, 2023

Many thanks Abin for your review and we greatly appreciate your positive feedback. If PEMAC can be of further service to you, please do not hesitate to contact us at info@pemac.com or call +353 1 517 5157.

CC

Cathal C.  
CMMS Administrator  
Dairy  
Used the software for: 1-2 years

### "Simple and Easy to use and Implement"

November 1, 2024

4.0

Very Good and Customer service is extremely helpful. Easy work the system from a maintenance point of view when the system is set up correctly.

Pros

Ease of use when it comes to creating assets and tracking asset usage and work against assets as well as tracking routines and seeing what comes due.

Cons

Stores could be improved when it comes to creating new spares and logging them to stores

Review Source

MC

Mark C.  
Maintenance Planner  
Food & Beverages  
Used the software for: 2+ years

### "User friendly system"

November 5, 2024

4.0

Good system however some functions do not work as well as they should in reality

Pros

User friendly system. Very good presentation on screen. Mobile App is very beneficial

Cons

Ongoing system bugs have not been resolved

Review Source

LPM

Liam Peter M.  
Director  
Medical Devices  
Used the software for: 2+ years

### "PEMAC - does exactly what you need"

November 7, 2024

5.0

Great team at PEMAC Deployment support was excellent Speed of deployment was quick in 3 months

Pros

Ease to implement Ease to administer Ease to deploy as SAAS

Cons

reporting is clunky but the power BI add on makes it better

Review Source

RC

Robert C.  
Maintenance Co-Ordniator  
Automotive  
Used the software for: 1-2 years

### "Peamc at Continental"

November 7, 2024

4.0

Overall a very helpful and easy to use system which makes my work life a lot easier.

Pros

Pemac Assets is a great way to manage and implement fast and reliable work Routines and is incredibly useful for filtering out unnecessary items.

Cons

I'm unable/Unknowledgeable to make mass routine changes

Alternatives considered

[SAP Concur](https://www.capterra.com/p/380/Concur-Expense/)

Reason for choosing Pemac

It was much easier and friendly to use and implement.

Review Source

AM

Andrea M.  
Service desk Co Ordinator  
Facilities Services  
Used the software for: 6-12 months

### "easy FM system to use, very simple but loads of options for tracking assets "

November 5, 2024

4.0

Over all was great very easy to use, like with most things bit confusing at start with all different areas to be filled in and navigating around to find where to add users and adding licenses etc but very quick to get the hang off and great customer support of \[sensitive content hidden\] and the lads

Pros

the ease of use and ease to set up people easy to use template for assets and quick to upload numerous assets Great Customer support of the guys in Pemac Ireland

Cons

No option to delete (Test WOs, routines and incorrect assets or users that have left) Cant Group by asset group (IE all fire extinguishers only)

Switched from

[Citrix Workspace](https://www.capterra.com/p/220624/Citrix-Workspace/)

Hermitage wanted to use PEMAC as this was their inhouse system

Review Source

SM

Steven M.  
Maintenance Stores Person  
Food Production  
Used the software for: 1-2 years

### "Review of PEMAC."

November 5, 2024

4.0

I don't have any real issues with PEMAC, I find it easy to use and very reliable.

Pros

The ease of use. As a relatively new user I find PEMAC user friendly and easy to pick up.

Cons

The items could be easier to distinguish between.

Review Source

PO

Pat O.  
Engineering Manager  
Printing  
Used the software for: Less than 6 months

### "This software has streamlined our operations."

November 4, 2024

5.0

Integration between 2 production facilities vastly improved. Previously we had a shared Purchasing System but a different CMMS on each site.

Pros

User-friendly interface. Our team was able to navigate the software with minimal training, which significantly reduced the onboarding time. The dashboard provides a clear overview of ongoing maintenance tasks and pending purchases, allowing us to prioritize effectively. The integration capabilities are impressive, allowing seamless communication with our existing systems.

Cons

Any issues that we did have were reported to PEMAC and have mostly been resolved.

Review Source

GG

Ger G.  
Senior Technician  
Biotechnology  
Used the software for: 2+ years

### "Senior Technician "

November 11, 2024

4.0

Good positive experience of use of the system

Pros

Ease of use and industry wide application that are recognizable across many companies

Cons

Not using all the available add ons such as spare parts ordering and reconciliation

Review Source

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