Zoom Video Communications

Zoom Video Webinar

4.5 / 5 288 reviews

Who Uses This Software?

Zoom Video Webinars enable businesses of all sizes to easily conduct large online events.


Average Ratings

288 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

Vendor has not completed this information.


About Zoom Video Webinar

Video webinar software that includes HD screen sharing, host control, questions and answers dialog box, and post-webinar reporting.


Zoom Video Webinar Features

  • Attendee Management
  • Email Marketing
  • Live Chat
  • Multi-Presenter
  • On-Demand Webinars
  • Online Payments
  • Polls / Voting
  • Q & A
  • Reminders
  • Screen Sharing
  • Social Sharing

Zoom Video Webinar Reviews Recently Reviewed!


Capterra-loader

MUCH easier to use than GoTo products. I would definitely recommend this solution!

Jun 19, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: NO glitches experienced yet. This is an amazing improvement over my former experience with GoToMeeting or other GoTo products. No sound issues. You can connect via telephone or computer audio and BOTH work seamlessly. The sharing screen view is not glitchy and does not freeze. I really cannot complain.

Cons: There isn't much to complain about here. I'm sure there are some features that more intense users might wish for, but if you are seeking a simple solution for remote meetings this is the way to go for sure!

Overall: Easy to use, reliable, functional.

Good Platform to be Using

Jun 18, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy to use and operate is a major plus point. The ability to integrate with Microsoft and Google mail makes scheduling easy.

Cons: It is almost faultless .... Could be perfect if it is able to integrate with other legacy platforms .

Capterra-loader

This is a great tool for meetings, it makes international meetings easy.

Jun 16, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
2 / 5
Customer Support
5 / 5
Value for Money
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Pros: - It works from anywhere you are.
- You can schedule future meetings or use it on the spot.
- The quality of the calls is very good.
- You can share screens, and allow remote control.
- It's a very light program, it doesn't make my computer or phone go slow.
- It allows you to have private meetings.
- It has good integrations with your calendar.

Cons: - Their Customer Service hasn't been able to help me much when I experience any bugs or technical issues.

Overall: I work for a remote company. This made our meetings extremely easy since we work from all over the Americas. It's also a great tool for remote training, you can teach through this platform easily and record your sessions.

Amazing tool for workshops, conference calls and more.

Jun 15, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It is an amazing way to keep up to date with your team, set up workshops, coordinate projects. I love that it allows for communication with each other even if there's over 10 people. The different view options and the private messaging etc. also allows personalisation. I love the "raised hand" function because it means during a workshop you can keep people muted and see when they have a question and unmute them. It makes things go way smoother and makes it easier to keep an overview. The scheduling option means it's easy to send a reminder and manage your schedule if you do a lot of coaching and workshops

Cons: Connection can be a bit buggy at times but this is one of the few programs of this sort that hasn't crashed.

Capterra-loader

Best tool on the planet for online meetings

Jun 15, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: So simple to use and the most stable platform there is. It's simple for new users to get started with, and makes scheduling and attending a breeze. Just love it!

Cons: Sometimes there are little things like audio can be tricky to go live for a new device, and sometimes it'd be nice to give the user the option to attend from a browser without having to download anything. But overall these are tiny details in an overall brilliantly made piece of software.

Capterra-loader

A lot of video conferencing options out there and this is one of the better one

Jun 14, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
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Pros: First off not a huge fan of video conferencing software it always tends to have issues but this is one of the better conferencing software I've used.

The quality of Zoom seems pretty good and you can get a number of people in a room video conferencing together. Has lots of great features most I've never used but cool none the less like changing your background, meeting scheduling, and screen share.
It's fairly simple to use and full of features.

Cons: The meeting scheduling piece is hard to use if you are not using Zoom as the starting point for your meeting. That you have to download and install software is a drag in this day and age but it probably provides for the better video quality.

Overall: Allows us to easily do client meetings for a decent quality and price. Screen share works well and you can get a bunch of people on a meeting at once.

Capterra-loader

Zoom isn't my preferred teleconference software

Jun 14, 2018
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
Likelihood to Recommend: 3.0/10 Not
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Pros: It works, maybe a slight bit better than other teleconferencing software but really is about all it does well.

Cons: So much not to enjoy, first that you need to download software & multiple versions often. The actual UI isn't too friendly either. Permissions are tricky too

Capterra-loader

Best video conferencing software I've found

Jun 14, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
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Pros: Love the ability to share phone screen, easily record upload and share. Must of all it seems to be the most reliable.

Cons: Clients often find the full screen default confusing and it takes a bit to figure out how to minimize.

Overall: Ease of use and sharing

My go-to video conferencing solution

Jun 14, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It's very easy and intuitive to use Zoom. The video and audio quality is great, and there are plenty of help files provided to get you up and running. Once you've learned the basics, it's a breeze.

Cons: Webinar add-on is pricey and not as full-featured as other competitors, so you're a bit limited using it as a webinar platform.

Overall: Great product, and without equal in the videoconferencing space (for the price).

Good app but there are often connection issues.

Jun 14, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy to set up and use. It's very similar to other video conferencing apps such as GoToMeeting and Cisco WebEx. Easy to learn.

Cons: Fairly frequent connection issues. Might be our inferior equipment, but occasionally audio will stop or video will pixelate. Overall, though it is quite workable.

Fast and simple videoconferences

Jun 14, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: My work is 100% online and my team is located in different countries, so to be able to meet them efficiently I opted for the videoconferences that Zoom offers me. It is very practical because not everyone needs to download an application on their computer, the rest of the participants can have access the conference just by sharing the room's ULR. I like its interface because it is easy to use, you can share files, share a screen and much more.

Cons: It is not a problem itself of the application, but if you do not have a fast connection to Internet you can present problems to enter the videoconference. It is a good point to take into account if you are going to make use of this application.

Capterra-loader

Easy to set up a meeting, but sound quality is unpredictable.

Jun 14, 2018
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Easy to set up a meeting and easy for other people to join. Video quality is pretty good and it's easy to share your screen if you want to.

Cons: The sound quality can be super unpredictable on Zoom and it's caused me hassles when I wanted to record something for transcription.

Overall: Easy to set up meetings

Capterra-loader

The Free Version Is Excellent

Jun 14, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Overall quality is fantastic. It is easy to install and use. All features are there that you can think of in a good video conferencing software.

Cons: On mobile, I was not able to use headphones as the voice was not delivering at the other end. But without that, everything was excellent including the vocal delivery.

Overall: Excellent tool for video conferencing and meetings.

My go-to remote communications tool

Jun 13, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I run all my meetings through Zoom and coordinate a bi monthly gathering using this tool. Better connection than WhatsApp, Skype or alternatives I've tried. Easy to use, mute and record functions, chat, etc. My favourite feature is the mobile app which makes meetings on the go so easy.

Cons: Meetings of more than two participants are limited to 40 minutes in the free version. That's literally the only downside I've encountered.

This is a great software, it's light and not very demanding in regards to PC specs.

Jun 13, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: After looking for so many programs to use on my laptop, I found Zoom. It has everything I need, a board, efficiently sharing my screen and in good quality, fluent audio, and I can send invite links to my students and friends. The fact that I can record the calls, including the video, without a huge detriment in my RAM, also stands out, because I used to use one program for calling my clients and another one to record them.

avorites:
1. Easy screen recording. You just click the recording button when you start and when the meeting ends, it just takes a little bit to render and then it will be in your folder as an MP4.
2. Private and general chats.
3. Board with every necessary tool to explain anything I need.
4. Performance on my laptop.

Cons: I have no cons.

I still can't think of anything bad to say about this, so, at the moment, I have no cons to speak of.

I used this for a business meeting with someone out of state

Jun 12, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It was so easy to use and didn't require any extra knowledge or training. It helped me to connect with a client better than just using the phone.

Cons: During the session I did have a glitch once, not sure if that was the software or the internet connection, but it didn't happen again and wasnt too bad

Overall: Client meeting with out being face to face

A Great Collaboration Tool

Jun 11, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I've used Zoom to record many presentations and screensharing sessions, and it has worked well each time. I found it easier to use than Google Hangouts and GoToMeeting.

Cons: I wish it was easier to adjust the settings so that the camera will stay focused on an individual person rather than panning back and forth based on the sounds. Also, it could be easier to export recorded sessions.

Overall: A simple way to hold virtual meetings or record presentations.

The best program to make conferences

Jun 11, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It`s the best program to make conferences, the movile app it`s even easier, you can invite other to join to you with a link, its perfect because I am a medicine student and when we must discuss new cases every day and one of use can be present is the best tool to keep the comunication, it woks with slow connections too.

Cons: Generally the conferences have a duration of 35 - 40 minutes, but in some cases you need more time, more of that time is not provide by the free app, also the app need to ask you first if you want to use the camera, becuase we must respect the privacity of the patient and when we need to have them for their testimony or proof we must hide them.

Overall: All the benefits you could have for a conference program: It works very good in slow connections, the audio its good, the search tool its easy.

The best app for videoconferences

Jun 10, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Pros: This tool has excellent appareance, the connection is stable. It seems as well developed tool, where the interaction face to face is excellent.

Cons: When the software starts must ask you if you wish use the cam, because sometimes we want to use the microphone only in part-time or full time.

A great video conferencing solution

Jun 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: With Zoom, even the free plan has a lot of great features. The most useful one for me is the ability to screen share any apps so that I can train people one-on-one.

Cons: Group meetings being limited to 40 minutes in the free version is a little tough. It is just too short to have a group meeting in 40 minutes.

Overall: The ability to do conference training is really good for our situation.

It's almost like being in a real physical conference

Jun 08, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Makes conferencing very easy. Most ideal for video conferencing but it lets others call in on a phone which is good. You can also share screens which is awesome. It's almost like being in a real room.

Cons: Slightly inconvenient with the video. If you speak, your screen becomes the main one and microphones tend to pick up sounds. If you're calling through phone, there's also no way to know which caller is which on a computer since it only lets you know their number.

Capterra-loader

Easy and intuitive

Jun 08, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I have had a great experience with Zoom, very easy to use, and what is more important very intuitive for new users, colleagues and clients

Cons: Would definitely recommend to everyone who need easy to use good quality video webinars. After trying some alternatives, we are back to ZOOM

Overall: this particular software really helps us to communicate between departments and present new products to our partners.

Zoom is the best way for us to meet and network with people who office in other cities.

Jun 07, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality

Pros: Zoom allows us to have better, more effective meetings with employees who are unable to be physically present.

Cons: There isn't much we do not like, there have been a few glitches every now and then, but nothing that has not been able to be solved.

Capterra-loader

Making communication easy

Jun 07, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I think my very favorite part of Zoom is the fact that we can share our screens. This is so very helpful to be able to show someone an example during a call or to help someone troubleshoot a problem, or learn something new. I have my training sessions with clients set to automatically record so they can go back and review any of the lesson later, which is helpful to both of us! Zoom is very easy for most anyone to download and begin using, unlike other software I have tried in the past with clients.

Cons: The one thing I do have a problem with, although it is probably not a Zoom problem, is that when I am controlling a client's screen remotely the time delay can be rather long, making the process tedious.

Overall: I am able to easily jump on a Zoom session with a client and show them something in much less time than it would take just trying to explain it to them over the phone. Video conferencing with teammates makes our communication so much better, and being able to share our screens as necessary is another big help.

Capterra-loader

When it comes to real-time communication Zoom is the perfect solution.

Jun 07, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Zoom is the perfect choice for remote meetings, whether you want to talk one on one or you want to schedule a group meeting. The application works very smooth with minimum bugs.

Cons: I missing chat fields, maybe I want to write something to other participant/participants of the meeting.

Easy video conferencing and presentation software

Jun 07, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It's extremely simple to setup and utilize on a daily basis. The product requires very few clicks in order to actually get a video conference/presentation going. Within just a few seconds I can send a client an invite, and be meeting with them. It's extremely efficient and doesn't waste your time with necessary steps.

Cons: I haven't found integration yet with outlook, but I haven't researched into it too far. This would be the only drawback that I can think of.

Overall: Ability to video conference, present to customers, and demo our product in a quick and professional manner.

Video conferencing with ease and quality

Jun 06, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality

Pros: Zoom provides the best video and audio quality I have experienced so far.
It manages very well multiple-participants conferences.
Screen sharing is also a very nice feature to use.

Cons: Zoom could improve their chat / text features capabilities which are very limited and not as user friendly as expected.

Capterra-loader

Used for a job interview

Jun 05, 2018
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Pros: I liked that it worked, more or less. The interface seemed ok, but it was also vague and unfamiliar.

Cons: I'm not sure if it was the software or the interface/connection but it was somewhat glitchy during the interview. I'm not entirely sure why this would be preferred over skype or facetime which I would have been more comfortable using as a candidate.

Reliable, clear communication

Jun 05, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Consistently reliable, easy to use, and most call participants are impressed by the quality of calls.

Cons: When broadcasting a meeting with multiple participants it can be difficult to 'pass the mic' between participants.

This software is a great meeting solution, so easy to use and to gather with other teams or coworker

Jun 05, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: You can have different groups of people or individuals connected in the video conference, is easy to use, the no cost plan is great for our teams, at the same time you can send messages, and you can use it anywhere you are.

Cons: As any other app you have to have internet access, not all the people is familiar with it, but we can promote to have it, as a great tool for work.

Overall: Great for video conferences, when you are not in the same place, is very useful for us because we have offices in 3 different sites, so we have our meetings this way.

Great experience minuts audio and downloader issues

Jun 05, 2018
4/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Very convenient waiting room, crystal clear audio and easy to use screen sharing. Not clunky whatsoever and is fairly easy for recipients to log on

Cons: Requires recipients to download the zoom installer to access the software and get onto the conference. Understandable but a pain.

Overall: Easy to use demonstrations to show my companies software.

Convenient and FREE

Jun 05, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The free version provides with enough time to conduct interviews, and I feel the audio quality is much better than Skype.

Cons: There is no con that is applicable to Zoom. There are a few countries in the Middle East that do not have Zoom or allow access, and that has nothing to do with Zoom.

Overall: The ability to confidently and clearly connect with my guests anywhere in the world!

Excellent

Jun 05, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We tried a lot of other services (Join.me, GoTo, Hangouts) but none worked as well as Zoom.
Zoom is easy to use.
Zoom is inexpensive.
Zoom support is great
Administering Zoom is not difficult.
Zoom Rooms changed the way we handle meetings for the better.

Cons: I'm hard pressed to think of much that I don't like about Zoom. The prices could be lower, but they're already lower than most other players.

Our leadership team is entirely home-based, and we use Zoom for meetings and collaboration.

Jun 05, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love that I can see my colleagues in real time. I also love that we can record the session for anyone who has to miss. I feel like this is as much a culture-building tool as it is a meeting tool. This helps us get to know the faces behind the voices, since we rarely work together on-site.

Cons: I do occasionally struggle to log in, particularly on the mobile app. Also, I have to remind myself to get video-ready before meetings -- however, this is a personal dislike, not a flaw in the software.

Capterra-loader

with zoom we make videoconferences in a very comfortable and easy way with access to useful tools

Jun 04, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very easy to learn to use, we can share screen, chat with the whole group of participants or someone is specific, allows you to record video calls and even make a video tutorial

Cons: So far I have not had any inconvenience, the only thing is that depending on the connection to the internet the transmission is slow

Zoom Video Conferencing provides the essentials for video conferencing

Jun 04, 2018
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
Likelihood to Recommend: 5.0/10 Not
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Pros: Zoom records your video conference and provides you a physical copy of the recording when you are done with your meeting. There are options for both cloud storage and computer storage enabling you to edit and refine your video before posting online.

Cons: The UI is not very user-friendly. I have used several video conferencing tools in my history in e-learning and there are multiple windows for each of the tools and items are not self contained. I have grown fond of tools like Adobe Connect Pro and Google Meet which provide an all-in-one screen set up with clear menus and tools available to he users.

Overall: It allows me to record my software demonstrations and any trainings or webinars that we provide to our clients.

Easy to send meeting invites even last minute making anyone available to join

Jun 02, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like that it is pretty self explanatory you click the link input you meeting ID and you are in the meeting either on your phone or computer

Cons: The meeting invites are really long with a lot of unnecessary info we just need the time of the meeting who is inviting you to the meeting and a meeting ID to keep it simple

Overall: Easy way to schedule and facilitate meetings all from your phone if needed pretty self explanatory when you get a meeting invite

My absolute favorite

Jun 02, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: Zoom is an excellent all-in-one communication software, which can be tailored to very specific needs. Whether it's sales presentations, meetings, webinars, online training, or live streaming, Zoom gives you all of that at a superb quality and intuitive design

Cons: Some features are not conveniently priced in my opinion. For example, Webinar add-on is not default in the basic package and it's more expensive than the subscription itself

Capterra-loader

Zoom is my current favorite video conferencing software.

May 31, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software has consistently high audio and video quality. It also has muiltiple features that make it easy to use it in a business settings like: being able to join rooms by only using an ID number, multiple users, chat and screen sharing and calendar invites. Zoom is easy to install and incredibly intuitive.

Cons: The only one I can think of is that they don't have a web app and you have to download the software.

Overall: I am able to communicate effectively with people all over the world. The quality of the audio and the video is top notch so I am able to see and hear them clearly.

Capterra-loader

Web conference software to have online meetings

May 31, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Anyone can use, you just send a link, they will download the software and soon can join the conference. The application is very simples, no distractions.

Cons: People have to install it, even do It is lightweight It can delay some meetings if It is the first time they will use it.

Overall: Web conference

Capterra-loader

Great video conferencing software

May 31, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: It's easy to just start up an impromptu meeting in seconds if needed. There's no concept of a "presenter" so anyone can share their screen during a meeting. It integrates with physical hardware in the conference rooms at many companies.

Cons: Video and audio can be a little choppy at times. You have to download the full app if you want to share your screen.

Very useful for online webinars

May 30, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Zoom is the go-to software for hosting online webinars. It's easy to use, the quality of video is usually very good. Nice product overall.

Cons: Sometimes the video freezes during a live online event and that's something nobody wants but usually the quality is good.

Capterra-loader

Great for weekly meetings

May 29, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Scheduling out weekly meetings seems to be easy and fast. Users can use the link to connect and audio typically never has a problem.

Cons: Once an awhile if multiple users are connecting from the same location we noticed some issues. It may have been due to not all using computer audio however.

The best video conferencing software we've found

May 29, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money

Pros: We tried a lot of different software for our remote team video conferences, and this is the best one we've found. Smooth sound & video, good connection. We can record sessions for team members who couldn't attend.

Cons: We haven't had any trouble with this software. We've been able to use it from home and even from the car.

Capterra-loader

Video conferencing made easy

May 29, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I really like the ability to share my desktop screen with others on the video conference and the ability to record the conference for later viewing.

Cons: I wish Zoom would connect more effortlessly to conduct Facebook Lives to make the viewing easier for followers of my pages.

Overall: A really easy and great way to do video interviews that are recorded.

Video and Screen Sharing that's easy to use

May 28, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: I've previously used many of the traditional video conferencing systems for more than two decades. Today's web based video communication apps provide a quality experience that's adequate for most one-to-one or one-to-many applications. Zoom and Google Hangouts are my two favorite (having tested numerous others) Web video communication and collaboration apps. I've used the Web app for both personal and group meetings.

Cons: Note, the 'free' version has a 40 mins limit on group meetings. The 'paid' versions do not have this limitation.

Zoom is, by far, the best video conferencing program available

May 26, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Having used many other video conferencing programs, Zoom is my absolute favorite. The others are mostly fine, but Zoom is incredibly user friendly, even for the technologically challenged. It is reliable and easy to use.

Cons: I honestly cannot think of anything I do not like about Zoom, except for the fact that not enough people use it!

Capterra-loader

Quick and Easy Video Conferencing

May 25, 2018
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money

Pros: If you want to setup a quick video conference with an individual or group, ZOOM is it! With just a link, participants can easily join your conference with great call-quality and ease-of-use.

Cons: Somewhat limited in it's functionality, ZOOM is convenient over comprehensive. Participants will need the latest browser-plugins to ensure feature-support and call quality is optimal.

Probably the best video meeting software out there; a definite breath of fresh air post-Skype.

May 24, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: There are tons of features open at the free level, from recording sessions to meeting people for up to an hour (despite the "40-minute limit").

I never needed to use more than that, so I can't speak on behalf of the Pro plan which I never needed.

Cons: Nothing really; quite straightforward and gives you everything you need in my opinion.

Some people may need to download Zoom to use it, which means that it may pose as latency in between meetings but not a deal-breaker, that's for sure.

Overall: Great product for meeting enthusiasts; no need to use Skype or any other option out there which most probably doesn't really pose as a real alternative to this tool, even at the "free-plan" level.

Extremely easy to navigate!

May 23, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The feature I like best about this software is the option to test everything before actually going into you meeting. You can join a test meeting, make sure your microphone and speakers work ahead of time, go in and set up all your preferences that way you don't have any technical difficulties when the time comes making you look unprepared. Especially if you are not tech savvy this is the video conferencing soft ware for you. Every feature is well defined and self-explanatory leaving nothing to chance. There are also free tutorials if you need any extra navigation help.

Cons: I haven't encountered anything I dislike about Zoom thus far. It is very convenient and user friendly.

Capterra-loader

Great web conferencing software

May 22, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I started using Zoom after searching for a new web conferencing software. I use the free version and I am very happy with the features available. It works great on my computer and mobile phone. It is easy to start connecting to my participant. As we grow, I will have no problem upgrading to the paid version. There are a lot more features available.

Cons: Sometimes I have trouble scheduling a meeting but this doesn't happen often. Every now and then it is fuzzy on the other end.

What an amazing conference experience

May 22, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Audio/Video quality. It just works even on slow connections. Ability to raise hand & chat along with the Audio/Video make it an amazing product.

Cons: Need to download & install the plugin. Unlike Google Hangouts, it works as a desktop application instead of opening up inside the browser.

Capterra-loader

Participated in webinars with various companies about event apps

May 21, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: It provides a place that syncs video and audio of people who would otherwise like to remain anonymous to one another. Unlike google hangouts, there is not really any sharing of private information to get the call going. Syncing audio with the webcam video is great. On other sites I've had to call in on my phone to sync the audio.

Cons: Sometimes I have to reinstall the software right before an important meeting, which is unfortunate if I'm trying to make an impression by being on time.

Great

May 21, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I love this! We are a small board of directors and when we have meetings it is important for everyone to attend, but hard to coordinate. This platform gives us the ability to meet, share documents and talk

Cons: Not sure if it was due to my tablet but we had about 6 people in our meeting and I could only see 3 at a time's video, I had to slide over to see the rest when they were talking.

Overall: LOVE !

Capterra-loader

Easy to use, fulfills business group meeting needs.

May 21, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like that the dashboard is comprehensive & makes meeting setup and managing attendee details easy.

Cons: I don't like that some functionalities of it are only available at a steep price increase. Increasing price per month just for one functionality seems off.

Overall: Easy way to host group coaching meetings

The ONLY software I would struggle without

May 21, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Recording calls, being able to record calls for myself and/or clients in both video and have a separate audio file makes my life so much simpler. No need to have extra things that, just one tool to do it. The quality on the call and the ease of use beats the other apps I've used almost all the time. I've even (with the help of my husband as he's more techy) run a webinar using their webinar system and it worked great, so much simpler than the other systems we've tried. And even when I wasn't paying for the premium version, this was still my fav tool.

Cons: Only that it requires a download, and that the webinar system is pricey. I ended the webinar subscription after the last time when we ran it and will only resubscribe when I'm ready to run it again as it's too pricey to just have it al the time if I'm not running regular webinars.

I can't believe I'm going to say this, but perhaps the best video conferencing solution out there.

May 20, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: That's right - it's hard to believe anyone would ever give this title to any video conferencing solution, but as I began to write this review I realized it's the only one that hasn't consistently failed me - which is more than I can say for Hangouts, Facetime, Skype, etc.

It's solid. I work at a remote-first company with 800+ employees, and so we use it CONSTANTLY. And it works. nuff said.

Cons: there are some UX tweaks I'd make, and the onboarding for people who have never used it before can be a bit tough. I've sent links to people and then they join the call late and explain they were figuring out how to use Zoom... which is probably inevitable, but there's a need to address that sooner rather than later.

Also, they should update the UI, like the chat functionality is difficult to use sometimes, especially if you're sharing your screen already.

Great video conferencing solution that scales to many users

May 20, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: HD voice and video. Supports many simultaneous users (more than competitors). Call recording features built-in. Decent free plan.

Cons: Have to install extra software to use, some competitors work entirely in-browser. Host-based billing system means that if your company often runs many calls with multiple hosts at once then it could get quite expensive.

A great way to connect!

May 19, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: This software makes it easy to connect with clients and students and conduct classes where everyone can be involved in the experience.

Cons: There isn't really anything negative I can think of with Zoom. It works just like it says on any device I have.

Capterra-loader

Corporate videoconferencing tool used to connect with remote workers

May 18, 2018
3/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 5.0/10 Not
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Pros: Integration with in-room conferencing equipment, ability to screen-share with the click of a button.

Cons: Randomly crashes on my mac, doesn't always let me know that the other participants are seeing me frozen and have lost audio.

Overall: connect with other team members

Works and is Reliable

May 18, 2018
4/5
Overall
2 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Zoom is one of the better online meeting tools I've used. I have never used it as a host but have used it to call into others meetings. I like how it is very consistently reliable. I have never had a dropped call or bandwith issues and screen sharing and collaboration is easy to use.

Cons: I really don't have any complaints about Zoom. The one piece that could be improved upon would be the dial in functionality. You aren't allowed to join or enter a meeting room until the host has which can leave everyone waiting. There is also no indicator noise to let others know when someone has joined or left a mtg.

Capterra-loader

Zoom Video Conferencing offers online solutions for personal & business conferences.

May 16, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Offers the ability to connect with people in different areas and countries. Program offers video, chat, screen sharing, personal Zoom rooms, turning options off & on.

Cons: Sometimes toward the end of the video conference, the audio cuts out. Otherwise, I have not had any other challenges.

Overall: Zoom Video Conferencing allows face to face meetings online, even between individuals in different countries. Great to use for one on one or group meetings.

Capterra-loader

Good tool for video conferences

May 15, 2018
3/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: I used the tool primarily for multiperson video conferencing, and everyone seems to be able to get on and use the software without issues

Cons: I have had issues with hearing other people talk when more than one person is talking and how slow it can be to get into the conference

great to have conference calls

May 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: i like that you can schedule conference calls for later times and it's super easy to use. i have used this to do training. love that both parties can share their screen which is super beneficial for trainings

Cons: i haven't come across anything that I do not like or do not find pretty easy to use. i would recommend this software to have remote conference calls.

Quick, Simple, and Clean Video Conferencing

May 14, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The software loads quickly and meetings are as easy to set up as sharing a web-link. This software is great for people who work in different locations to have productive meetings.

Cons: Sometimes the initial meeting has a timer on it and the meeting will close out. If a timer is going to be set, a dialogue box should appear, allowing users to specify logistics for the meeting.

Capterra-loader

Zoom- the best of the best

May 14, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like that you know what you'll get with Zoom. Other screen share platforms come in to the market promising more but Zoom seems to consistently deliver. The video and audio always seem to come in clear.

Cons: I'd say it's not the easiest to use or most intuitive, especially for a first time user. once you get the hang of it it's easy, but some first time users struggle to get logged in.

Overall: Screen share platform for product demos.

Capterra-loader

I've been using Zoom for team conferencing and a class I am facilitating

May 14, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: I like that it is free and that people using Macs and Windows computers can just as easily both use it. I haven't yet explored the option of recording, but I love that it is an option and I will be testing it out shortly.

Cons: Oftentimes the video or sound freezes and someone either has to leave and come back in, or log off completely.

Reliable video conferencing

May 14, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: Zoom is very easy to use - you can easily schedule a conference and share the link with attendees. It also allows you to record your session if you would like to reference it later.

Cons: Depending on the version you have, there may be a cap on the length of your meeting. If you are trying the free version, I believe the maximum duration is 45 minutes.

Capterra-loader

I can't go back to Skype

May 14, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Zoom just works. It's incredibly easy to share a link to a meeting room, and then expect people to be there when the time comes. No more exchanging Skype addresses, or laggy Google Hangouts, or trying to install 10 pieces of software because audio isn't working. Zoom WORKS.

We use it for team meetings, interviews, group discussions, brainstorms, and even to watch movies together remotely. It's incredibly simple to use.

Cons: The few times where there's a tech or interruption, it's hard to know if it's the connection of the users, or something with Zoom. It happens once in a while. But 99% of the time, it works withuot issues.

Capterra-loader

Agile Service for Remote Conferences

May 13, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Zoom video conferencing allows my team to conduct online meetings and trainings on a weekly basis. We work with remote clients, and Zoom allows us to talk in a clear, efficient, accessible way.

Cons: The Zoom website is not well designed, and the help section is somewhat hard to navigate. Some of the FAQs are unclear as well.

I use Zoom for meetings, webinars and personal client calls

May 13, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money

Pros: I love everything about Zoom. The free version is super generous and ample for my small business. The connection is always great and the fact that you get unlimited minutes with a one on one call is really great.

Cons: None I can think of. As soon as my business is big enough, I'll be happy to pay for the upgraded version. I like that it can link to Facebook live. Genius.

Intuitive, powerful, easy-to-use tool

May 12, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Zoom is a powerful and easy-to-use tool for video conferencing. It is great that multiple people can join a Zoom call at the same time, and share screens and video images.

Cons: I just wish that there was a totally free version of Zoom that did not stop a Zoom session after certain minutes if you are not a paid subscriber.

Overall: face-to-face interaction without being face-to-face!

I couldn't do business without Zoom - it rocks!

May 11, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Over the years, Zoom has gotten better and better. Video and sound quality are usually very good which makes videoconferencing with clients seamless and natural. I love being able to download audio recordings of meetings as well.

Cons: Every so often, the service just doesn't connect well and the video lags or sound is difficult... like a bad cell phone connection. However, this is rare.

Excellent function and value for video conferencing.

May 11, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I've tried other less expensive video conferencing but found that Zoom is easier but a little more expensive. They have recording, chat and all the regular features you would expect to have. I have no complaints.

Cons: They could have added Webinar capability in the same package but they charge extra for that. Other than that it would be nice if it was less expensive. But for functionality, I'm happy with it.

Overall: Good functional video conferencing for a reasonable price.

Capterra-loader

Zoom Webinar was great for international webinar presentation

May 11, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: We had been using Zoom for client meetings but we had an opportunity to demo our services to a wider audience. We chose Zoom webinar and realized that the first webinar we had to give was going to be with an international audience in France. Luckily, we had some team members that were able to help, but it was helpful to be able to use a tool that would also allow the registrants to register in their native language. Learning how to conduct the webinar only took a bit of time and there were some helpful videos to walk you through the process.

Cons: I think the only challenging part is getting all the participants the right link to connect as a presenter rather than as an audience member (which I think may have been user error). There is a way that you can add the invite to your calendar, which has the audience link included. But when you invite the participants, they are sent a separate link that they need to connect. If they aren't aware that they need to save this link, they click on the audience link and get confused. it happened a couple times and I think that I would like to have a way to send them a calendar invite with a single participant link.

I can easily schedule meetings in a few clicks!

May 11, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: There are very simple features. It helps me to schedule meetings really quickly. Just select the date and time and you are done!

Cons: When you are recording, it might give you some problem. I don't know if I am missing anything here..

Hands down one of the best webinar and meeting platforms out there now.

May 10, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The cost per value is insanely high. I've tried many platforms and considering what you get for the cost of Zoom on either meeting or webinar platforms is fantastic in comparison. Rarely any lag or hiccups.

Cons: I wish I could get trascription at a lower price point but if that is the biggest problem, I've got other things to worry about.

An Excellent Virtual Meeting Solution

May 10, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: We use Zoom daily for video conferencing. It is integrated into our company at many different levels and is often our go-to software. It is easy to use, user friendly, has an intuitive design for new users, has support and integration with other software like Slack, and has excellent features.

I have never personally had any downtime, issues, or interruptions when using it.

Cons: I can't really think of anything negative to say about Zoom. We trust it for vital meetings with vendors and external companies.
If I had to pick something, it'd be that the licensing can be a bit confusing for newer users to understand, but I honestly think that's more of an internal communications issue than an actual issue with Zoom. I'm not a fan that the free license has a 15 minute limit on recording times, but I understand why that is the case from a marketing perspective.

Best video conferencing ever

May 10, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love the video call quality on this. in the past 3 years of usage, I have never experience a single drop in quality or any disconnections.
I use zoom for a lot of calls in Asia, and zoom is the only video tool that really works. I love how easy it is to invite other people to you call, just a link; no code or number.

Cons: The only thing I could say is that I wish zoom had skype like contacts page in order to just drop call someone.

Capterra-loader

Works better than Skype, can be cumbersome to set up

May 09, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: This software is better than Skype. It is effective for 1-on-1 and equally as effective for webinars.

Cons: The software could be considered cumbersome to install, especially if you are trying to explain it to non-tech-savvy users accustomed to skype.

excellent alternative to skype

May 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Value for Money

Pros: Super simple to use, cloud/web based so can get it on phone, laptop, ipad, etc. solid connections, ability to record

Cons: The only thing is when you have the view where you can see everyone and multiple people on, it can begin to stop working fluidly.

Good tool for the price

May 09, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Zoom has been a good tool for our team. We switched from Gotomeeting, and we've definitely seen improvement in connectivity. The desktop app gets two thumbs up.

Cons: Some of the webinar functionality is lacking. For instance, having to start a webinar before being able to promote a third party to a presenter is not ideal.

I have absolutely loved my experience using Zoom conference call. It's great!

May 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: For a virtual team that is spread across multiple locations, it was important that our conference calling tool was intuitive and required less to no user onboarding. Zoom definitely fit the bill in this respect and has revolutionized the way we communicate as a team and the ease with which we are able to do so!

Cons: I was hoping that Zoom would be a good fit for our entire team to have unlimited audio ability for international calls but this proved to be quite pricey! That's a feature I am hoping we can get soon though!

Overall: Ease of setting up conference calls is the biggest bonus that Zoom has provided for our team. The fact that we can have Zoom integrate with Outlook has also meant that conference call setup is not an arduous task of moving between various applications but rather a smooth process! So thankful that our team has this tool and is loving it!

Very to use with others

May 08, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: Easy to use with someone who had never used this software before. They can get a meeting up just from following the link

Cons: The design of the software could look a little more modern- it isn't bad, it could just do with a nicer design.

Zoom video keeps the team connected

May 08, 2018
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
Likelihood to Recommend: 6.0/10 Not
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Pros: Zoom worked great for video calls. It helped keep our remote team connected. It also works well for conference calls.

Cons: Video and audio quality can be hit or miss. When it doesn't work, it takes a while to get back up and running. You end up missing many minutes of a meeting.

great and easy to use

May 07, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Value for Money

Pros: super easy to set up and use to conference with people. sound and picture work great and make conferencing more accessible.

Cons: depending on computer use, can be hard to hear other people, microphone sometimes doesn't work, call will end during video chat if there is an end limit to the appointment which is annoying.

I weekly use Zoom for conference calls and to give presentations. Works pretty good.

May 07, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: It has a lot of great features. Video/phone conferencing, screen sharing, presentation mode, and my favorite breakout sessions. I love that the breakout groups can be pre-planned and at the appropriate time of the call you just click and in a few seconds all the callers are on their own breakout calls, yet as the administrator you can still pop on to every group at once to give updates on time, etc...

Cons: Set up and communicating login information/group connect web pages is sometimes cumbersome. Also logging into calls is at times sluggish, which can be frustrating.

Zoom your next video conference meeting!

May 07, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: Zoom is some cool software for video conferencing made easy. I've used this for a while and it is very slick looking.

Cons: Works as it should. No complaints about Zoom video conferencing software. They got a cool product that works.

Good video conferencing option

May 07, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 6.0/10 Not
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Pros: Zoom has been around for a while and does a consistently good job with video conferencing. I've had a good experience with them, and their platform works well on Windows and Android.

Cons: The UI is old and clunky. Also I do get dropped calls, especially if there are more than 4 people on the line. That gets annoying, but is also at the mercy of everyones' internet connection speed so it's not always the platform's fault.

This is a great video conferencing software for work. It is flexible enough and easy to use

May 07, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: It's desktop version is powerful with enough features and configurability of defaults such as whether to start the video automatically or mute automatically at the beginning of a call.

Cons: I don't have any cons to mention about zoom as I have found it pretty valuable and serves all my needs for video conferencing

Overall: This software has been extremely useful and easy to use for video conferencing. Sharing screens/applications is easy. The outlook plugin makes it very easy to add a zoom meeting in a seamless way to meeting invites. The mobile app has an excellent interface too, especially the driving mode (not only useful while driving ,but also while accomplishing tasks around the house)

Capterra-loader

It's great for having face to face meetings with people all over the world.

May 06, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: It's easy to install and accessible to everyone. It also gives the option of using the phone for people who can't access a computer. Clear pictures and good audio. Highlights the talker so you know who you are hearing. Has chat options.

Cons: Sometimes it just doesn't work, you just can't connect. That can be frustrating. This issue doesn't come up often but you need to sign in early just to be sure that everything is going to work.

Overall: It is a good way to connect for meetings. I do like it better than skype.

Capterra-loader

It's the new era of video conferences

May 06, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The speed and quality in the video is the best, since unlike other video calling software, zooming does not stop during streaming or streaming even if the internet bandwidth is not the idea. The communication is very fluid for conferences and webinars.
  

Cons: The only limitation for the free license is the 40 minutes to make conferences, but with this time you can try all the functions without problems. The option of being able to record in the cloud is very important to monitor the webinar and other events at a distance.

Overall: One of the most important functions is the ability to remote control, because through zoom I can give technical support or help another user in a video call, this function plus the option of sharing screen or window, is all that is needed to provide remote help, in addition to being an excellent option to webinar and record them.

Zoom is very intuitive and has great video quality.

May 05, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We are currently on a free trial of Zoom and we love it! In the past we used GoToMeeting but it has recently gone downhill. Since moving to Zoom we found that we have no issues and the video quality is so much better! We plan to purchase soon.

Cons: Honestly, there is nothing that I dislike about this software. It is worth every penny! It allows both our customers and ourselves to have a smooth training session.

Capterra-loader

Simply yet effective video meetings

May 04, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The user interface is simple and easy to use, which is always a pro when trying to set up video meetings.

Cons: I would like some more third-party integrations and advanced features. Otherwise, this is an absolutely fantastic product.

Overall: Simple and effective video meetings

My new go-to for webinars and my personal training

May 04, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I just love Zoom as it is so comprehensive and I can work while learning new concepts and play back the training videos when I have time to watch here we also use them for calls on the weekends as a team so that's always a cool features well.

Cons: It's not as fluid as WebEx however this is a feature that's a part of our Church Community Builder that we are starting to use more often.

Overall: It's included with Church community Builder so if you already are using the database software for your church or Ministry then Zoom comes with the package so I would recommend using and checking it out as it's a great alternative to Go To Meeting, WebEx, Skype options.

Fantastic, this collaboration tool is all a small business needs to keep growing.

May 04, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It's easy, understandable and most of all, cheap for the service it provides. It allows our remote workforce to feel part of the team while the company churns ahead in its strategic direction. The ability to video chat endlessly through this software is invaluable.

Cons: I have yet to encounter a detail about this software that I like the least, but if there's anything at all, the length of the conference links can be a bit of an inconvenience at most.

Best video conferencing tool available. Only one we know of with international calling options.

May 04, 2018
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use interface. Easy to install plugin and attendee app. Easy to understand and use scheduling and management app. Best video and call quality we've seen. Ability to send audio and video over the stream. International numbers for remote attendees to join audio.

Cons: The stream-audio-while-sharing feature exists but it isn't very good yet as audio and video lag and are jumpy. Needing the host to start the meeting is unnecessary. When using multiple monitors, there are not easy options for making the remote attendees the largest picture.

Overall: Best video conferencing tool available.

Capterra-loader

Used to record a weekly podcast, this software provides exceptional audio quality and great service.

May 04, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Audio and video conferencing are a breeze. Connectivity is simple. In fact, as long as the host has an account and the software, no other participant needs to register for anything. They can join either by following a link on a computer, or calling in via a generated telephone number. The free version of the software allows unlimited conferencing with two participants. The quality is definitely superior to its competitors.

Cons: On a free account, group conference calls are limited in terms of the time allowed to record, so if you're not a paid subscriber, this is something to be mindful of.

Overall: High quality call recording.

Easy to use software for calls with clients

May 04, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Simple and easy to use. Paid upgrade integrates with my scheduling software and automatically creates call details for each booked meeting.

Cons: Calls on the free version are time restricted, as is the ability to integrate with other software, but if you need it, the paid option is there.

Most Intuitive Video Conferencing Software Available

May 04, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: -Easy to learn and use -Easy to invite people to join -Easily Mute and/or Hide video -Share your screen -Chat on the side with one person or the whole group -See a list of all participants -Record video calls -Free for up to 40 minute calls

Cons: -40 minute limit to free calls -Not much I would add - sometimes less is more (although I certainly wouldn't characterize Zoom as lacking any functionality)