# Zoom Events and Webinars Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Zoom Events and Webinars the right Webinar solution for you? Explore 6053 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/157062/Zoom-Video-Webinar/reviews/

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Zoom Events and Webinars

4.6 (6053)

[View alternatives](https://www.capterra.com/p/157062/Zoom-Video-Webinar/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Zoom Events and Webinars

Ease of use

4.6

Customer Service

4.3

## Pros and Cons in Reviews

MK

Manpreet K

PhysiotherapistHospital & Health Care, 11 - 50 employeesUsed the software for: 1-2 years.

“In addition to work and education, I also participate in social work projects in my home country, India. Whenever our team needs to discuss projects or organize activities, Zoom is usually our first choice because it allows everyone to connect easily from different locations.“

June 24, 2026

AW

Angie W

FounderE-Learning, Self-employedUsed the software for: 1-2 years.

“The first con is that, unlike Google Meet, their free platform only allows for \[up to\] 45 minutes, While Google Meet allows up to 60 minutes for the free plan. And the second con is that it uses a lot of battery power on my laptop.“

December 25, 2024

MK

Manpreet K

PhysiotherapistHospital & Health Care, 11 - 50 employeesUsed the software for: 1-2 years.

“It helped me prepare for one of the most important exams of my career, helped me secure my current job, and continues to help me stay connected with professional and volunteer teams.“

June 24, 2026

CS

Carrie S

Owner, LCSWHealth, Wellness and Fitness, Self-employedUsed the software for: 1-2 years.

“Pop ups come at times that are inconvenient such as when I'm about to start a meeting with a client or begin a group or webinar.“

April 14, 2026

JC

James C

Customer Success ManagerComputer Software, 2 - 10 employeesUsed the software for: 1-2 years.

“We run our business on Zoom, and its suite of functions helps us manage the scheduling, invitation, tracking, and post-event follow-up that we need.“

April 3, 2025

SS

Subhobrata S

Co Founder and Lead- Client SuccessManagement Consulting, 2 - 10 employeesUsed the software for: 1-2 years.

“It's a bit expensive. If you have 100+ participants the cost goes up further. If you are hosting a paid event it's usually fine but it's too much to spend for free events or internal events.“

June 3, 2025

LG

Ledirile G

ManagerAccounting, 51 - 200 employeesUsed the software for: More than 2 years.

“Interactive features: Zoom offers various interactive tools, such as polls, Q&A sessions, and chat boxes, to engage attendees.“

November 24, 2024

AM

Alessandra M

Associate Project Manager - Strategic Meetings and EventsBiotechnology, 201 - 500 employeesUsed the software for: More than 2 years.

“If you want to live stream them on another platform, like Vimeo or Youtube, the quality of the image is poor.“

March 12, 2025

## Showing most helpful reviews

Showing 1-25 of 6053 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Tiffany B.  
Owner  
Construction  
Used the software for: 1-2 years

### "Business meetings and interviews go-to"

January 15, 2026

4.0

My overall experience with Zoom Events and webinars is a pretty positive one. I’ve attended many interviews and meetings and it’s usually a seemless process.

Pros

What I liked most about Zoom Wvents and Webinars was the ease of use, download, sign in and follow the invite link.

Cons

What I liked least about Zoom Events and Webinars was that sometimes it wouldn’t work with certain iPhone updates.

Review Source

MF

Michael F.  
EP  
Entertainment  
Used the software for: 1-2 years

### "Zoom Is A Boom For Your Bueiness When Done Right"

April 7, 2025

5.0

Usually, it's excellent, in my experience. I wish integration will get simpler. Products like mmhmm make zoom interesting to see what will happen. Zoom integrations need to be easier for some apps.

Pros

Awesome for Group Meetings online. Allows you to do interactive meetings, breakout rooms, webinars, sales pitches, etc.

Cons

Sometimes integrations for sharing certain things like OBS integration can be tricky. It doesn't turn off when you finish a meeting.

Alternatives considered

[Google Chat](https://www.capterra.com/p/175800/Chat/)[EverWebinar](https://www.capterra.com/p/217575/EverWebinar/)[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[GoTo Webinar](https://www.capterra.com/p/163335/GoToWebinar/)

Reason for choosing Zoom Events and Webinars

Zoom feels: More modern. Easier to use. More adopted by others than the others these days.

Review Source

MK

Manpreet K.  
Physiotherapist  
Hospital & Health Care  
Used the software for: 1-2 years

### "Zoom Helped Me Pass My Exam and Get My Job"

June 24, 2026

5.0

My experience with Zoom has been excellent. It helped me prepare for one of the most important exams of my career, helped me secure my current job, and continues to help me stay connected with professional and volunteer teams. For me, Zoom is more than just a video conferencing platform—it has been part of some very important milestones in my personal and

Pros

When I was preparing for my Physiotherapy Competency Exam in Canada, Zoom became a very important part of my life. During the final stages of my preparation, I joined a mentorship program where about 10 students attended classes through Zoom. Our mentor would ask questions directly during the sessions, and it felt very similar to being in a real classroom. Knowing that my teacher could see me and might call on me at any time pushed me to prepare better. I would often stay up late studying because I wanted to be ready to answer questions in front of the whole class. I honestly feel that without Zoom and the direct interaction with my mentor and classmates, I might not have been as motivated or disciplined in my preparation. Zoom also played a role in helping me get my current job. My interview for a hospital position was conducted through Zoom, and I was selected for the role. Because of that, I have very positive memories associated with the platform. In addition to work and education, I also participate in social work projects in my home country, India. Whenever our team needs to discuss projects or organize activities, Zoom is usually our first choice because it allows everyone to connect easily from different locations. Overall, I find Zoom very easy to use, reliable, and accessible for education, professional meetings, and team collaboration.

Cons

Occasionally, if my internet connection drops, it can be difficult to rejoin a meeting quickly. Sometimes important information may be missed while reconnecting. I would like the rejoining process to be a little smoother in situations where a participant was already admitted to the meeting.

Review Source

Shubham J.  
Senior Analyst  
Computer & Network Security  
Used the software for: 1-2 years

### "Powerful meeting platform with lot of meeting controls."

January 17, 2025

3.0

It is good altogether just security concerns. The streaming quality and meeting provision is instantaneous. Free version has 45 min of meet time only.

Pros

The meeting platform has a support and great compatibility across devices and OS. Be it browser or application base i have used the service without any compatibility issue.Streaming quality is good

Cons

UI is not friendly and too busy. Mic glitch is evident sometimes. Working in cyber security domain we are concerned about its access control feature.

Review Source

VR

Verified Reviewer  
Communications  
Leisure, Travel & Tourism  
Used the software for: 2+ years

### "Zoom is the best for webinars"

May 2, 2026

4.0

Pros

I like the flexibility of all the options available when hosting a webinar. Users are also more comfortable with Zoom than other video conferencing platforms.

Cons

The cost was too much for how rarely we use it. Otherwise we enjoy the product and find it is what most users are most comfortable with.

Alternatives considered

[Streamyard](https://www.capterra.com/p/213044/StreamYard/)[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[SkypeTime](https://www.capterra.com/p/173334/SkypeTime/)

Reason for choosing Zoom Events and Webinars

more users are comfortable with Zoom than other video conferencing platforms

Switched from

[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)

more users are comfortable with Zoom than other video conferencing platforms

Review Source

CC

Caroline C.  
Blue Card  
Food & Beverages  
Used the software for: 2+ years

### "First time zoom interactions"

March 18, 2025

4.0

Great interactive informative and easy to fillow

Pros

Clear broadcast and sound. Visibility of room. Ease of hoining

Cons

Some terms and navigating are confusing. ie: Waiting Rooms>explanation or option to message host for first time navigating . Option to do attendance or roll call check in. Option to check in and be notified clock prior to event. > For first time users> Thanks for checking in. You are too early. Your meeting is not until tomorrow at 3 pm . Would you like to message the host? Or have a reminder alarm set to you 30 min prior to start The biggest problem that many meeting have had is 1. Name of atendee.> Fix with attendance named checklist 2. Inability to understand UN mute or turn on video when called. BY HOST RECOMMEND 1.HOST BOARD MINUTES LIVE : MINUTES OR CONCLUSION NOTE PER ATENDEE DOWNLOAD 2. JOIN MEETING : NEEDS TO BE A PRIMARY FEARURE. FIRST RIME USERS will be inclined to hit new meeting and get lost. Naming user should be reiterated at the start of all new meetings you were invited by \_\_\_\_

Switched from

[Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/)

First for a Court meeting . Then because invited by group

Review Source

SS

Subhobrata S.  
Co Founder and Lead- Client Success  
Management Consulting  
Used the software for: 1-2 years

### "The best tool for video conferencing, virtual events and webinars"

June 3, 2025

4.0

Overall I am pretty satisfied with Zoom Events. We have successfully hosted many webinars with Zoom and never faced issues with video, audio or audience interaction.

Pros

It's a very good platform for hosting webinars and virtual events, or video conferencing with a very large number of participants. If you have a stable internet connection, Zoom offers exceptional video and audio quality. Customisable registration, ticketing, in-event chat, live polling and Q&A makes it a very versatile application.

Cons

It's a bit expensive. If you have 100+ participants the cost goes up further. If you are hosting a paid event it's usually fine but it's too much to spend for free events or internal events.

Alternatives considered

[Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/)

Reason for choosing Zoom Events and Webinars

Zoom is way better for webinars. Google Meet isn't great for large audiences and doesn't offer registration capabilities and advanced audience interaction like polls and Q&A

Review Source

TR

TRISH R.  
Program Manager  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Zoom for me "

April 26, 2025

4.0

Lots of 1:1 and group meetings and presentations. Always pretty easy to navigate and reliable

Pros

The ability to have break out rooms was awesome idea. Very help with large groups

Cons

Nothing comes to mind as being a con. I guess I think is the go to virtual meeting place

Alternatives considered

[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)

Reason for choosing Zoom Events and Webinars

Company decision not my decision. I think safer security

Switched from

[Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/)

Company decision not my decision. I think safer security

Review Source

HG

Helder G.  
Owner  
Entertainment  
Used the software for: 6-12 months

### "Great for online events and growing a community. "

April 20, 2025

5.0

It’s been great, my community love being able to hang out together and have an online place to meet.

Pros

I can organize and put together online events to connect with my community.

Cons

You have to upgrade to a paid plan to be able to host events longer than 45 mins and other good features.

Alternatives considered

[Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/)

Reason for choosing Zoom Events and Webinars

It was a popularity thing, since people is more familiar with zoom I just used what people knew better.

Switched from

[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)

I felt like Skype was getting outdated and zoom gained popularity.

Review Source

SJ

Sheryl J.  
FIELD ESTIMATOR  
Consumer Services  
Used the software for: 1-2 years

### "Zoomed In And Focused"

April 8, 2025

4.0

Overall, when it comes to functionalities, I do rate the software quite high, if you’re looking for a very basic and simple to use webinar app.

Pros

The software collaborates, schedules and holds meetings with those across the globe that have also established this software the other smartphone, tablet or PC: This allows for bringing in teams together, no matter where they are, to focus in on any tasks and projects at hand. The software also utilizes many options, such as voice call only (without video) when joining your conference call, in which your preferred profile picture shows up in your place. It also allows for listening in on the meeting while muted, allowing the user to multitask while they are joined in on the meeting.

Cons

Perhaps the software can use some improvement when it comes to the aesthetics within the functionalities of the software. The pages within look quite outdated, and for lack of better wording, quite “blah.”

Switched from

[Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/)

Company mandates. Google meet has been having issues with connectivity and therefore have switched over to Zoom.

Review Source

VDA

Vinay Dhimmar A.  
Senior Web Developer  
Information Technology and Services  
Used the software for: 1-2 years

### "Zoom Events and Webinars Is Easy to Use and Effective"

August 5, 2025

5.0

Pros

I am impressed by how reliable and easy to use Zoom Events and Webinars has been. Zoom Events and Webinars has the best event management solution.

Cons

I like how accurate Zoom Events and Webinars has been. I do not dislike Zoom Events and Webinars at all.

Review Source

SH

Suhail H.  
QA Member  
Apparel & Fashion  
Used the software for: 1-2 years

### "A trusted, accurate FAQ update choice for my QA teams."

April 9, 2025

5.0

For a company like Suho Garmindo, it’s a game-changer; I have been able to share quality parameters and test results with our large team in different locations without travelling.

Pros

Zoom Events and Webinars manage large groups really well, and I can host QA sessions for hundreds of team members with clear audio and video.

Cons

Getting set up for webinars is a bit of a tricky endeavor for me. Customizing registration pages takes longer than it should for someone who isn’t tech-savvy.

Review Source

CC

Caleb C.  
Guest Services Manager  
Entertainment  
Used the software for: 2+ years

### "Great for bringing people together!"

February 19, 2025

5.0

Great! It's a pretty essential tool when it comes to events and meetings

Pros

Lets me connect people from all over for meetings and events

Cons

No real complaints. Connectivity issues happen, but Zoom is usually pretty on point

Switched from

[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)

More widely used and more user friendly.

Review Source

GA

Gbenga A.  
Freelance  
Food & Beverages  
Used the software for: 6-12 months

### "A must have for every business owner "

May 3, 2025

4.0

Zoom helps me attend meetings, training, and online classes from home. It saves transport cost ans allows me to communicate easily with clients and friends.

Pros

Zoom makes it very easy to connect with people anywhere in the world.I love the clear vedio and audio quality, even with low internet.

Cons

Sometimes it uses a lot of data especially for video calls. Also, if someone has poor internet, their audio cut off, and that affect the flow of the meeting.

Review Source

TB

Teresa B.  
Peer Support Specialist  
Mental Health Care  
Used the software for: 1-2 years

### "I highly recommend Zoom Events and Webinars"

April 10, 2025

5.0

Excellent, easy to use no issues whatsoever. Overall I had a excellent experience with it's functions and operations.

Pros

It's very easy to use. Functions work properly with no issues. I have used it several times and I have never had a problem. It's my go to for meetings and webinars.

Cons

nothing, Zoom Events and Webinars is an excellent way to obtain training or conduct meetings.

Review Source

TPO

Thet Paing O.  
Senior System Engineer  
Computer & Network Security  
Used the software for: 1-2 years

### "Honest Review for Zoom"

January 31, 2025

5.0

Zoom Events and Webinars are well-known for being a reliable for hosting virtual events. While there are some issues, like technical problems or feeling tired from long sessions, the platform is easy to use, works for both small and large groups, and has great tools to keep people engaged. Zoom also keeps improving its features, making the experience better over time.

Pros

I like subtitle feature the most. This feature help me to understand different language in meeting. Zoom meeting UI is simple and easy to use. Zoom Events is suitable for not only small meeting but also large meeting events.

Cons

Sometimes, I face with software issues like Echoes during a call, freeze during meetings and glitches.

Review Source

Mary O.  
Creative director  
Marketing and Advertising  
Used the software for: 2+ years

### "Zoom review"

November 21, 2024

5.0

My Overall experience with Zoom Events and Webinars has mostly been positive but not without it's challenges. However, there is room for improvement such as the customization for event. All in all its a solid platform.

Pros

I like that Zoom is easy to set up and navigate. It allows large number of participant, making it great for webinars. It video and audio quality is also topnotch. The interactive tools such as the chat feature keeps the audience more engaged. I also love the whiteboard feature and it collaboration features.

Cons

What I like least about Zoom is limited customization for event branding and design.

Review Source

PS

Pebbles S.  
Insurance Agent  
Insurance  
Used the software for: 2+ years

### "The Great Zoom"

December 15, 2024

5.0

Overall a completely positive experience. It is set up to make sure that you can remember and make the Zoom meetings.

Pros

Everything is laid out for easy access and organization. You put the information in and Zoom send links and reminders. The subject, date and time is included and the option to add it to your calendar.

Cons

Sometimes you have trouble with the link working, or lose access to the webinar.

Review Source

VR

Verified Reviewer  
Manager  
Accounting  
Used the software for: 2+ years

### "A Solid Choice for Virtual Events: Zoom Events and Webinars Review"

November 24, 2024

4.0

Easy to use: Many users find Zoom Events and Webinars intuitive and user-friendly. Reliable: Zoom's platform is generally stable, with few technical issues

Pros

Convenience and accessibility: Attendees can join from anywhere, at any time, using their devices. Interactive features: Zoom offers various interactive tools, such as polls, Q&A sessions, and chat boxes, to engage attendees.

Cons

Technical issues: Connectivity problems, poor audio or video quality, and screen sharing issues can disrupt the event. Limited audience engagement: Without face-to-face interaction, attendees might feel disconnected or less engaged.

Review Source

CW

Cassidy W.  
Health Coach  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "High performing video conference host"

April 14, 2025

5.0

I've attended many webinars and group meetings over zoom and it has been highly reliable and easy to use.

Pros

Does what it is supposed to! An easy way to connect with others by video.

Cons

I wish I could move the video window close to my camera so it looks a bit more like making eye contact with the person viewing.

Review Source

VR

Verified Reviewer  
Sr Sales Development  
Computer Software  
Used the software for: 1-2 years

### "Awesome in every way"

November 16, 2024

5.0

Zoom is a flawless meeting/webinar application and it used daily for internal and external meetings

Pros

Zoom is extremely easy to use and I how accessible it is across web and mobile

Cons

I havent found anything I dislike about Zoom so far.

Review Source

AC

Amie C.  
Office Manager  
Utilities  
Used the software for: 2+ years

### "A convenient way to host or join a meeting"

January 14, 2025

5.0

I have over really enjoyed using zoom. I have used it multiple times for work meetings as well as webinars and occasionally covering personal meetings.

Pros

Ease of having meetings at any time. Information can be shared easily through the chat feature or by screen sharing. It's very easy to host or just join a meeting.

Cons

Occasionally on big conferences there are audio issues, although I am not entirely sure if that's strictly a zoom issue...

Review Source

SB

SREEREKHA B.  
QA Analyst  
Computer Software  
Used the software for: I used a free trial

### "Use of zoom software"

June 19, 2025

4.0

Its good easyvto use software to login snd join and atend the meetings. Can flag icobs for questions, attendances and reply with more ocons

Pros

This software can be used conveniently to create meetings and attend meetings. It was options to selections to view the points during the meetings

Cons

No clear guidelines for general public whi can easily use the zoom software. This software could be used to do buiness meetings also

Review Source

VR

Verified Reviewer  
Facilitator  
Education Management  
Used the software for: 2+ years

### "Zoom can serve your immediate needs"

October 3, 2024

4.0

I would say overall suitable for short term use.

Pros

After downloading the app zoom was pretty seamless.

Cons

Not sure of the price points used, could at times be quit glitchy and would create a drop off of attendees with their lost of credit for attending.

Review Source

AS

Allan S.  
National Account Manager  
Staffing and Recruiting  
Used the software for: 1-2 years

### "Need some help on the Mobile App"

November 11, 2024

5.0

Good experience overall. Need some attention to the mobile app

Pros

Easy to use and manage, collaboration and integration with recording solutions is helpful.

Cons

Mobile app requires a strong 5G connection. It would be great to have a audio only feature that could work at lower bandwidths

Review Source

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