# Zoom Events and Webinars Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Zoom Events and Webinars the right Webinar solution for you? Explore 6051 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/157062/Zoom-Video-Webinar/reviews

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Zoom Events and Webinars

4.6 (6051)

[View alternatives](https://www.capterra.com/p/157062/Zoom-Video-Webinar/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Zoom Events and Webinars

Ease of use

4.6

Customer Service

4.3

## Pros and Cons in Reviews

SS

Subhobrata S

Co Founder and Lead- Client SuccessManagement Consulting, 2 - 10 employeesUsed the software for: 1-2 years.

“Customisable registration, ticketing, in-event chat, live polling and Q&A makes it a very versatile application.“

June 3, 2025

AW

Angie W

FounderE-Learning, Self-employedUsed the software for: 1-2 years.

“The first con is that, unlike Google Meet, their free platform only allows for \[up to\] 45 minutes, While Google Meet allows up to 60 minutes for the free plan. And the second con is that it uses a lot of battery power on my laptop.“

December 25, 2024

JC

James C

Customer Success ManagerComputer Software, 2 - 10 employeesUsed the software for: 1-2 years.

“We run our business on Zoom, and its suite of functions helps us manage the scheduling, invitation, tracking, and post-event follow-up that we need.“

April 3, 2025

SS

Subhobrata S

Co Founder and Lead- Client SuccessManagement Consulting, 2 - 10 employeesUsed the software for: 1-2 years.

“It's a bit expensive. If you have 100+ participants the cost goes up further. If you are hosting a paid event it's usually fine but it's too much to spend for free events or internal events.“

June 3, 2025

LG

Ledirile G

ManagerAccounting, 51 - 200 employeesUsed the software for: More than 2 years.

“Interactive features: Zoom offers various interactive tools, such as polls, Q&A sessions, and chat boxes, to engage attendees.“

November 24, 2024

Ilich Rafael T

Visiting LecturerEducation Management, 201 - 500 employeesUsed the software for: Less than 6 months.

“One of Cons that I least like about Zoom is the optimization in slow connection users or area it creates a miscommunication between the users and the hosts “

June 4, 2024

RN

Ranuva N

...Computer Software, Self-employedUsed the software for: 1-2 years.

“It has many features like integration of other apps, multiple hosts,file & screen sharing, meeting recording, whiteboard etc which I like most about zoom.“

June 7, 2024

AA

Aly A

FreelancerE-Learning, Self-employedUsed the software for: 1-2 years.

“Sometimes, the connection can be unstable depending on internet speed, which can disrupt the experience slightly.“

June 15, 2025

## Showing most helpful reviews

Showing 1-25 of 6051 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Tiffany B.  
Owner  
Construction  
Used the software for: 1-2 years

### "Business meetings and interviews go-to"

January 15, 2026

4.0

My overall experience with Zoom Events and webinars is a pretty positive one. I’ve attended many interviews and meetings and it’s usually a seemless process.

Pros

What I liked most about Zoom Wvents and Webinars was the ease of use, download, sign in and follow the invite link.

Cons

What I liked least about Zoom Events and Webinars was that sometimes it wouldn’t work with certain iPhone updates.

Review Source

MF

Michael F.  
EP  
Entertainment  
Used the software for: 1-2 years

### "Zoom Is A Boom For Your Bueiness When Done Right"

April 7, 2025

5.0

Usually, it's excellent, in my experience. I wish integration will get simpler. Products like mmhmm make zoom interesting to see what will happen. Zoom integrations need to be easier for some apps.

Pros

Awesome for Group Meetings online. Allows you to do interactive meetings, breakout rooms, webinars, sales pitches, etc.

Cons

Sometimes integrations for sharing certain things like OBS integration can be tricky. It doesn't turn off when you finish a meeting.

Alternatives considered

[Google Chat](https://www.capterra.com/p/175800/Chat/)[EverWebinar](https://www.capterra.com/p/217575/EverWebinar/)[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[GoTo Webinar](https://www.capterra.com/p/163335/GoToWebinar/)

Reason for choosing Zoom Events and Webinars

Zoom feels: More modern. Easier to use. More adopted by others than the others these days.

Review Source

CS

Carrie S.  
Owner, LCSW  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Great to Offer Flexibility with Clients"

April 14, 2026

5.0

Very good experience for fair price. Offers confidential meeting space for individual sessions as well as groups and webinars.

Pros

Zoom allows flexibility so less likely to need to cancel sessions due to inclement weather or time constraints.

Cons

Pop ups come at times that are inconvenient such as when I'm about to start a meeting with a client or begin a group or webinar.

Review Source

Shubham J.  
Senior Analyst  
Computer & Network Security  
Used the software for: 1-2 years

### "Powerful meeting platform with lot of meeting controls."

January 17, 2025

3.0

It is good altogether just security concerns. The streaming quality and meeting provision is instantaneous. Free version has 45 min of meet time only.

Pros

The meeting platform has a support and great compatibility across devices and OS. Be it browser or application base i have used the service without any compatibility issue.Streaming quality is good

Cons

UI is not friendly and too busy. Mic glitch is evident sometimes. Working in cyber security domain we are concerned about its access control feature.

Review Source

CC

Caroline C.  
Blue Card  
Food & Beverages  
Used the software for: 2+ years

### "First time zoom interactions"

March 18, 2025

4.0

Great interactive informative and easy to fillow

Pros

Clear broadcast and sound. Visibility of room. Ease of hoining

Cons

Some terms and navigating are confusing. ie: Waiting Rooms>explanation or option to message host for first time navigating . Option to do attendance or roll call check in. Option to check in and be notified clock prior to event. > For first time users> Thanks for checking in. You are too early. Your meeting is not until tomorrow at 3 pm . Would you like to message the host? Or have a reminder alarm set to you 30 min prior to start The biggest problem that many meeting have had is 1. Name of atendee.> Fix with attendance named checklist 2. Inability to understand UN mute or turn on video when called. BY HOST RECOMMEND 1.HOST BOARD MINUTES LIVE : MINUTES OR CONCLUSION NOTE PER ATENDEE DOWNLOAD 2. JOIN MEETING : NEEDS TO BE A PRIMARY FEARURE. FIRST RIME USERS will be inclined to hit new meeting and get lost. Naming user should be reiterated at the start of all new meetings you were invited by \_\_\_\_

Switched from

[Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/)

First for a Court meeting . Then because invited by group

Review Source

TR

TRISH R.  
Program Manager  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Zoom for me "

April 26, 2025

4.0

Lots of 1:1 and group meetings and presentations. Always pretty easy to navigate and reliable

Pros

The ability to have break out rooms was awesome idea. Very help with large groups

Cons

Nothing comes to mind as being a con. I guess I think is the go to virtual meeting place

Alternatives considered

[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)

Reason for choosing Zoom Events and Webinars

Company decision not my decision. I think safer security

Switched from

[Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/)

Company decision not my decision. I think safer security

Review Source

SJ

Sheryl J.  
FIELD ESTIMATOR  
Consumer Services  
Used the software for: 1-2 years

### "Zoomed In And Focused"

April 8, 2025

4.0

Overall, when it comes to functionalities, I do rate the software quite high, if you’re looking for a very basic and simple to use webinar app.

Pros

The software collaborates, schedules and holds meetings with those across the globe that have also established this software the other smartphone, tablet or PC: This allows for bringing in teams together, no matter where they are, to focus in on any tasks and projects at hand. The software also utilizes many options, such as voice call only (without video) when joining your conference call, in which your preferred profile picture shows up in your place. It also allows for listening in on the meeting while muted, allowing the user to multitask while they are joined in on the meeting.

Cons

Perhaps the software can use some improvement when it comes to the aesthetics within the functionalities of the software. The pages within look quite outdated, and for lack of better wording, quite “blah.”

Switched from

[Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/)

Company mandates. Google meet has been having issues with connectivity and therefore have switched over to Zoom.

Review Source

SS

Subhobrata S.  
Co Founder and Lead- Client Success  
Management Consulting  
Used the software for: 1-2 years

### "The best tool for video conferencing, virtual events and webinars"

June 3, 2025

4.0

Overall I am pretty satisfied with Zoom Events. We have successfully hosted many webinars with Zoom and never faced issues with video, audio or audience interaction.

Pros

It's a very good platform for hosting webinars and virtual events, or video conferencing with a very large number of participants. If you have a stable internet connection, Zoom offers exceptional video and audio quality. Customisable registration, ticketing, in-event chat, live polling and Q&A makes it a very versatile application.

Cons

It's a bit expensive. If you have 100+ participants the cost goes up further. If you are hosting a paid event it's usually fine but it's too much to spend for free events or internal events.

Alternatives considered

[Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/)

Reason for choosing Zoom Events and Webinars

Zoom is way better for webinars. Google Meet isn't great for large audiences and doesn't offer registration capabilities and advanced audience interaction like polls and Q&A

Review Source

NK

Nitin K.  
Assistant  
Insurance  
Used the software for: 1-2 years

### "A tool made for large events"

February 6, 2025

4.0

Overall its the only tool with tons of features which are very helpful during large events webinars. The hight quality streaming and the recent privacy control is admirable. The training program need little extra details which should cover the admin panel setting is details. Apart from this everything is smooth and easy to run.

Pros

The zoom matric tool has the best option, and it help track Realtime engagements. The high-quality visual streaming and a complete control of the feature within the app is excellence.

Cons

Only one feature which I find difficult is the screen and admin setting features. There are every less details mention within the app about the tool settings which often leads to confusions.

Alternatives considered

[Webex Suite](https://www.capterra.com/p/237272/Webex/)[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)

Reason for choosing Zoom Events and Webinars

We find out that zoom is easy to use and our clints also prefer this for events or webinars.

Review Source

HG

Helder G.  
Owner  
Entertainment  
Used the software for: 6-12 months

### "Great for online events and growing a community. "

April 20, 2025

5.0

It’s been great, my community love being able to hang out together and have an online place to meet.

Pros

I can organize and put together online events to connect with my community.

Cons

You have to upgrade to a paid plan to be able to host events longer than 45 mins and other good features.

Alternatives considered

[Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/)

Reason for choosing Zoom Events and Webinars

It was a popularity thing, since people is more familiar with zoom I just used what people knew better.

Switched from

[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)

I felt like Skype was getting outdated and zoom gained popularity.

Review Source

JC

James C.  
Customer Success Manager  
Computer Software  
Used the software for: 1-2 years

### "Wonderful tool, but back-end could be more user-friendly"

April 3, 2025

5.0

Overall, I like Zoom and its Event/Webinars functionality. We run our business on Zoom, and its suite of functions helps us manage the scheduling, invitation, tracking, and post-event follow-up that we need.

Pros

Zoom offers a comprehensive suite of options that allow me to control my events/webinars. Because our company interacts with both clients and their external partners, we need the ability to manage a crowded room, and that's where Zoom shines. Plus, Zoom's AI and recording functions help us capture special moments we use in our marketing.

Cons

Some of the management functionality in the admin portal is not intuitive. For example, I can edit a specific webinar by clicking on the name of that webinar, but there is also an "Edit" button which controls a completely different set of options. Similarly, I do not have the ability to add panelists/moderators who are outside of my organization. These quirks make setting up a webinar very time-consuming.

Review Source

CC

Chitranzan C.  
Insurance Advisor  
Insurance  
Used the software for: 2+ years

### "Virtual Meetings on the go"

March 28, 2025

5.0

My experience with Zoom so far has been excellent. I am currently using it to organize my meetings and my manager uses Zoom as well so it’s effective to have clients on the same platform.

Pros

It is so easy to organize a meeting with as many people as I can. I just need to generate a meeting ID and a password and give it to my team and they can access the meeting anywhere via any device. I get notifications as well when people are waiting to join the meeting. One click and they enter the room. Really helpful.

Cons

Zoom has its own calendar where I can see the meetings but it is not linked to the calendar in my phone. I would have loved it because most of my other stuff is on my phone’s calendar and it would be easy to manage my schedule accordingly.

Review Source

CC

Caleb C.  
Guest Services Manager  
Entertainment  
Used the software for: 2+ years

### "Great for bringing people together!"

February 19, 2025

5.0

Great! It's a pretty essential tool when it comes to events and meetings

Pros

Lets me connect people from all over for meetings and events

Cons

No real complaints. Connectivity issues happen, but Zoom is usually pretty on point

Switched from

[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)

More widely used and more user friendly.

Review Source

Mary O.  
Creative director  
Marketing and Advertising  
Used the software for: 2+ years

### "Zoom review"

November 21, 2024

5.0

My Overall experience with Zoom Events and Webinars has mostly been positive but not without it's challenges. However, there is room for improvement such as the customization for event. All in all its a solid platform.

Pros

I like that Zoom is easy to set up and navigate. It allows large number of participant, making it great for webinars. It video and audio quality is also topnotch. The interactive tools such as the chat feature keeps the audience more engaged. I also love the whiteboard feature and it collaboration features.

Cons

What I like least about Zoom is limited customization for event branding and design.

Review Source

GA

Gbenga A.  
Freelance  
Food & Beverages  
Used the software for: 6-12 months

### "A must have for every business owner "

May 3, 2025

4.0

Zoom helps me attend meetings, training, and online classes from home. It saves transport cost ans allows me to communicate easily with clients and friends.

Pros

Zoom makes it very easy to connect with people anywhere in the world.I love the clear vedio and audio quality, even with low internet.

Cons

Sometimes it uses a lot of data especially for video calls. Also, if someone has poor internet, their audio cut off, and that affect the flow of the meeting.

Review Source

PS

Pebbles S.  
Insurance Agent  
Insurance  
Used the software for: 2+ years

### "The Great Zoom"

December 15, 2024

5.0

Overall a completely positive experience. It is set up to make sure that you can remember and make the Zoom meetings.

Pros

Everything is laid out for easy access and organization. You put the information in and Zoom send links and reminders. The subject, date and time is included and the option to add it to your calendar.

Cons

Sometimes you have trouble with the link working, or lose access to the webinar.

Review Source

TB

Teresa B.  
Peer Support Specialist  
Mental Health Care  
Used the software for: 1-2 years

### "I highly recommend Zoom Events and Webinars"

April 10, 2025

5.0

Excellent, easy to use no issues whatsoever. Overall I had a excellent experience with it's functions and operations.

Pros

It's very easy to use. Functions work properly with no issues. I have used it several times and I have never had a problem. It's my go to for meetings and webinars.

Cons

nothing, Zoom Events and Webinars is an excellent way to obtain training or conduct meetings.

Review Source

SB

Sydney B.  
Paralegal  
Law Practice  
Used the software for: 2+ years

### "Zoom is a great form of communication"

December 11, 2024

5.0

Great overall experience for a quick meeting to discuss important matters. I also use it to communicate and meet with clients

Pros

I love the chat feature in the zoom app so you can ask questions during seminars

Cons

The only con I can think of is if it lags during an event

Review Source

VR

Verified Reviewer  
Manager  
Accounting  
Used the software for: 2+ years

### "A Solid Choice for Virtual Events: Zoom Events and Webinars Review"

November 24, 2024

4.0

Easy to use: Many users find Zoom Events and Webinars intuitive and user-friendly. Reliable: Zoom's platform is generally stable, with few technical issues

Pros

Convenience and accessibility: Attendees can join from anywhere, at any time, using their devices. Interactive features: Zoom offers various interactive tools, such as polls, Q&A sessions, and chat boxes, to engage attendees.

Cons

Technical issues: Connectivity problems, poor audio or video quality, and screen sharing issues can disrupt the event. Limited audience engagement: Without face-to-face interaction, attendees might feel disconnected or less engaged.

Review Source

Carter E.  
PR Expert  
Marketing and Advertising  
Used the software for: 2+ years

### "The right choice for Events and Webinars"

October 25, 2024

5.0

Overall Zoom Events and Webinars is a great software with overall great functionality and use.

Pros

Zoom events and webinars is a great way to schedule and get your events and webinars out to a wide group of people from anywhere in the world

Cons

It is hard to find cons that specifically pertain to Zoom itself, my only thing would be even in some decent connection areas, your zoom could be slightly delayed or off. I have had some instances where people were waiting but never seen.

Review Source

KC

Kajo C.  
Director  
Electrical/Electronic Manufacturing  
Used the software for: 2+ years

### "Solid software gets the job done"

April 8, 2025

4.0

Pretty good software no complaints gets the job done

Pros

Easy to use and everyone knows the name so it's on par with google meet etc but good for when microsoft businesses want to communicate with us google businesses

Cons

The quality of the stream isnt the best and there arent as many features that integrate with google as easy

Review Source

PJ

Palash J.  
Academic Specialist  
E-Learning  
Used the software for: 1-2 years

### "Zoom Webinar Review: A Seamless Experience for Hosting and Attending"

February 6, 2025

4.0

Overall it is perfect for organizing webinars and we regularly uses it in our organziation

Pros

It has break out room feature as well to break the large audiences into smaller groups this feature I like the most

Cons

sometimes it lags if the number of participants increases a little and customer service is not up to the mark

Review Source

VR

Verified Reviewer  
Account Executive  
Information Technology and Services  
Used the software for: 2+ years

### "One of the best Events and Webinar software out there."

September 26, 2024

5.0

Pros

Zoom works great both on mobile and web app. Another big advantage is that during screen sharing mode the full audience is visible.

Cons

In my experience Zoom always required a very strong internet connection. Small disruptions are expected when you have a tiny drop in connection.

Review Source

AC

Amie C.  
Office Manager  
Utilities  
Used the software for: 2+ years

### "A convenient way to host or join a meeting"

January 14, 2025

5.0

I have over really enjoyed using zoom. I have used it multiple times for work meetings as well as webinars and occasionally covering personal meetings.

Pros

Ease of having meetings at any time. Information can be shared easily through the chat feature or by screen sharing. It's very easy to host or just join a meeting.

Cons

Occasionally on big conferences there are audio issues, although I am not entirely sure if that's strictly a zoom issue...

Review Source

OJ

Okeya J.  
ITDS  
Individual & Family Services  
Used the software for: 2+ years

### "Zoom Events and Webinars"

April 22, 2025

5.0

Zoom events and webinars is a great way to discuss a topic with multiple personnel from different professions.

Pros

Zoom allows you to see everyone that is in the meeting and it feels more personal when businesses are remote.

Cons

Sometimes the links do not work in groups and need to be resent to the individual.

Review Source

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