---
title: "Betterworks Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Betterworks Software - reviews, pricing plans, popular comparisons to other Employee Engagement products and more."
source_url: "https://www.capterra.com/p/157070/BetterWorks/"
page_type: "product"
language: "en"
---

# 

 Betterworks Software Review 2026: Features, Integrations, Pros & Cons

Last updated on September 29, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Betterworks

## What is Betterworks?

Betterworks is the pioneer in intelligent performance management software solutions. Its flexible, enterprise-ready SaaS platform helps workforces and organizations achieve their highest potential with tools that foster greater manager effectiveness and employee performance, leading to higher engagement and retention and, ultimately, better business outcomes. The Betterworks solution combines generative AI and data analytics that enable organizations to make smart, data-informed decisions linked to performance, calibration, skill development, career development, and succession planning. As a comprehensive, purpose-built performance management solution, it incorporates employee engagement, goal-setting, manager-employee conversations, feedback, and recognition — all accessible in the applications employees use daily in the flow of work, like email, calendars, and messaging apps.

## What is Betterworks used for?

[Employee Engagement](https://www.capterra.com/employee-engagement-software/)[Performance Management System](https://www.capterra.com/performance-appraisal-software/)[Employee Recognition](https://www.capterra.com/employee-recognition-software/)

Top alternative

Featured

Overall rating

Based on 36 user reviews

Reviews sentiment

Positive

89%

Neutral

6%

Negative

6%

Contact vendor  
for pricing

Free trial  
not available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Betterworks?[Manage this product listing](https://www.g2.com/products/betterworks/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Betterworks

4.3 (36)

VS.

[4.6 (5,316)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Starting Price

Contact vendor

Starting Price

$29

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.3 (36)

Ease Of Use

4.7 (5,316)

Value For Money

4.0 (28)

Value For Money

4.5 (5,073)

Customer Service

4.2 (27)

Customer Service

4.6 (5,087)

## Betterworks alternatives

[4.7 (24,216)](https://www.capterra.com/p/135003/Slack/reviews/)

Starting price

$8.75

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.3 (1,965)](https://www.capterra.com/p/86714/WebPay/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

87%

of reviewers

rated it above 4 stars

[4.6 (3,644)](https://www.capterra.com/p/110968/BambooHR/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

Highest Rated

[4.9 (4,859)](https://www.capterra.com/p/140428/Awardco-Employee-Performance/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/157070/BetterWorks/alternatives/)

## FAQs about Betterworks

Overview

### Which roles and teams benefit most from Betterworks?

Betterworks benefits HR leaders, people operations teams, managers, and executives who need structured goal setting, performance reviews, and employee development tracking. Project, marketing, and business operations roles use it to align priorities, measure progress, and support accountability, while administrators manage workflows, reporting, and organization-wide review cycles.

Answer based on 35 reviews

Overview

### What company size and industries is Betterworks built for?

Betterworks is built for mid-sized and enterprise companies, but reviewers most often come from small businesses at 48%, followed by enterprises at 27% and midsize firms at 24%. It appears most frequently in computer software at 12%, with automotive and information technology and services each representing 9%.

Answer based on 36 reviews

Features and Usability

### What are the key features of Betterworks?

Betterworks offers goal management and goal setting/tracking, performance management and performance review management, continuous feedback, 360 degree feedback, employee recognition, and succession planning. It also includes customizable dashboards, real-time analytics, survey builder tools, KPI monitoring, reporting/analytics, and third-party integrations for broader HR and performance workflows.

Integrations

### Which third-party tools and platforms does Betterworks integrate with?

Betterworks integrates with over 20 platforms, including collaboration and productivity tools like Slack, Microsoft Teams, Microsoft Outlook, Gmail, Google Sheets, Microsoft Excel, Asana, and Jira. It also connects with HR and business systems such as BambooHR, SAP SuccessFactors HCM, Salesforce Sales Cloud, Okta, and GitHub.

Answer based on 2 reviews

Getting Started and Support

### What training and onboarding options does Betterworks offer?

Betterworks provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation and videos offer written and visual reference materials for self-paced learning and feature review.

Answer based on 4 reviews

Getting Started and Support

### What customer support options does Betterworks offer?

Betterworks provides email/help desk, FAQ/forum, knowledge base, and chat support. User feedback is mixed: some describe support as helpful and extensive, while others report slow technical follow-up and unresolved tickets. The overall experience appears to depend on the issue and how quickly the support team responds.

Answer based on 3 reviews

User interface

### How easy is Betterworks to use?

Betterworks offers a generally clean, easy-to-navigate interface that helps teams get started quickly with minimal training. HR teams and first-time users often like the layout, view options, and goal setup flow, though some users find parts of the UI inconsistent, less intuitive, or harder to adapt to after updates.

Answer based on 12 reviews

## Features

AI summary

Based on 9,471 Employee Engagement reviews

Capterra reviewers highlight these as the features buyers care about most when comparing employee engagement software:

-   **Employee Management** (**48%** of reviewers rated this feature as critical)
-   **Employee Management** (**48%**)
-   **Communication Management** (**44%**)

Betterworks includes **Communication Management**, which gives teams a central way to share updates and keep employees informed. However, it does not include **Employee Management**. Instead, it offers **Mobile Access** (**50%**), a feature reviewers also rate highly. This can help businesses keep employees connected on the go, making it easier to access information, stay updated, and support day-to-day participation across the workforce.

Communication Management

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Manage and track all internal and external communication conducted via calls, email, text, or chat

Mobile Access

4.5 (4)

100.00% of 4 reviewers that rated this feature as important or highly important

Access software remotely via mobile devices

Third-Party Integrations

4.4 (9)

88.89% of 9 reviewers that rated this feature as important or highly important

Set up connections to third-party platforms to improve business processes

Employee Recognition

4.4 (8)

100.00% of 8 reviewers that rated this feature as important or highly important

Acknowledge and reward employees for reaching specific goals and/or for exemplary performance

Engagement Tracking

4.9 (8)

100.00% of 8 reviewers that rated this feature as important or highly important

Tracks metrics that provide insight into how a user interacts with any interface or product

Reporting/Analytics

3.6 (8)

75.00% of 8 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

Betterworks 137 features

### All Features
- @mentions: An @mention is a way to tag or notify a specific person about a message/post
- 1-On-1 Meetings: Facilitates check-ins or 1-on-1 meetings between managers and employees, including managing agendas, action items, or notes.
- 360 Degree Feedback: Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager
- 360 Reviews: Facilitates 360-degree feedback between managers, employees, and peers.
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Action Item Creation: Allows users to create goals and takss based on action items decided in in-person meetings.
- Action Management: Detailed plan including steps, milestones, assignments, and timeline needed to complete a project, strategy or goal
- Advertising Management: Manage advertising space and its sales within your network or publication
- AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
- AI Summarization: Uses AI to condense large amounts of text, audio, or video data into a coherent form
- AI Text Generation: Allows users to generate text based on a text prompt.
- AI Text Summarization: Condenses long documents or text into a brief summary.
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Applicant Tracking: Find and manage potential candidates and their applications and resumes through the recruiting life cycle
- Application Management: Track, manage and store the applications of potential future members, customers or candidates
- Approval Process Control: Manage the process of evaluating documents or requests submitted for approval
- Assessment Management: Creation, administration, and evaluation of assessments or tests
- Benefits Dashboard: Use a dashboard to view benefits that are selected by employees or offered by employers
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Candidate Management: Build, track, and maintain relationships with candidates
- Career Development: Process of enhancing skills & experiences for continuous professional growth & advancement
- Chat/Messaging: Communicate using direct chat or messages within the system
- Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together
- Commenting/Notes: Leave comments and notes on documents for others to view
- Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat
- Community Management: Enable students, customers or employees to engage with each other in a particular space online or offline
- Company Goals And OKRs: Manages high-level company priorities or Objectives and Key Results (OKRs) and aligns them with employee goals.
- Compensation Management: Manages compensation such as salary, bonus, and benefits processes, aligning with policies
- Competency Management: Catalog, manage, and develop employee skill sets
- Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier
- Confidence Levels: Allows users to rate their confidence level concerning goal completion.
- Configurable Workflow: Configure existing workflows to meet your organization's needs
- Content Library: Centralized repository to store content and assets
- Continuous Feedback: Provide ongoing performance feedback to employees on a regular basis, rather than giving feedback at designated times
- Customizable Dashboard: Alter the layout and content of dashboards
- Customizable Forms: Customize contracts and forms to collect specific information
- Customizable Questions: Tailored or customizable questions for more targeted and relevant data collection
- Customizable Reports: Alter the layout and content of reports
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Customization: Create labels for products that contain required information such as colors, sizes, dates, etc.
- Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics
- Data Storage Management: Manage and store data in a database
- Data Visualization: Graphical representation of data
- Discount Management: Track products that are for sale at a reduced price or part of coupon promotions
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components
- Email Management: Manage, store and organize emails within the system or via third-party apps
- Employee Database: Electronic storage of staff/employee contact information and job status in a centralized repository
- Employee Engagement: Tools to improve and measure employee satisfaction and involvement
- Employee Management: Track employee schedules, availability, and performance across projects and tasks
- Employee Onboarding: Process of familiarizing new employees with the company, their position, and responsibilities
- Employee Portal: Online portal where employees can access and track their own information
- Employee Profiles: Centralized storage for employee data, records, and performance metrics
- Employee Recognition: Acknowledge and reward employees for reaching specific goals and/or for exemplary performance
- Employee Referral Management: Manage and track employee referrals for open job positions
- Employee Segmenting: Segment employees according to factors such as location, demographics, and position. Distribute surveys and filter survey results according to employee segments.
- Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product
- Evaluation Management: Create, share, and manage the distribution of job descriptions/duties
- Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service
- File Management: Create, save, and store files
- Generative AI: Use AI to generate content in the form of text, images, videos, etc.
- Goal and Challenge Creation: Set professional and personal goals with customizable due dates and milestones within the system. Share these goals with other users and track and measure performance using built in tools.
- Goal Management: Allows employees to set and manage work or career related goals
- Goal Setting/Tracking: Establish measurable goals and objectives and track their progress over a specific period of time
- Help Desk Management: Managing service requests, incidents, IT issues & support with a ticketing system
- Historical Data: Retains historical performance review data or integrates with third-party applications where historical data can be maintained.
- HR Management: Automates core HR functions such as talent management, employee evaluation and learning management
- Individual OKR: Allows users to make OKRs for individual team members.
- Initiative Management: Create and manage internal campaigns to improve company culture or business strategy.
- Internationalization: Extend compensation configurations around the globe using flexible location profiles, multiple language options, and automatic currency conversion tools within the system.
- Interoperability: The ability of two or more systems to exchange information or data.
- Job Description Management: Create, share, and manage the distribution of job descriptions/duties
- Job Management: Manage and track all job information and associated tasks
- KPI Monitoring: Tracking the status of previously identified performance measurements
- Learning & Development: Facilitate training materials that help employees grow and progress in their positions
- Mobile Access: Access software remotely via mobile devices
- Mobility: Provides accessibility from a mobile device for learning on the go
- Natural Language Interaction: Allows users to give natural-language instructions for browser-based tasks.
- Negative Feedback Management: Identify, track, and respond to negative feedback
- Offboarding: Closing out contracts by reviewing contract/project completion, finalizing payments, and ensuring terms and compliance as been achieved
- Onboarding: Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service
- Ongoing Performance Tracking: Provides real-time feedback and assessments on employee performance, skills, and accomplishments
- Orientation Workflow Management: Create orientation programs for new employees or students
- Payroll Management: Manage employee salary processes, data, taxes, and records administration efficiently
- Peer Appraisals: Peer/teammate feedback and review on individual's performance
- Peer-to-Peer Recognition: Allows employees to praise one another in a social network-like feed visible to the whole organization
- Performance: Identify the most performant content and the types of content that can be improved or eliminated.
- Performance Appraisal: Evaluation process that provides feedback on an employee's job performance
- Performance Benchmarking: Compare survey results to industry benchmarks to locate key areas for improvement. Evaluate survey results at either a high-level or individual employee level.
- Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems
- Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
- Performance Review Management: Create, fill out, and send performance reviews to individual employees
- Personalization and Recommendation: Generative AI models can create personalized recommendations for users based on their preferences and behavior.
- Pipeline Management: Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc.
- Prioritization: Arrange tasks based on the level of priority or urgency
- Proactive Assistance: Uses webpage, tab, browsing session, or selected text context to generate responses and suggestions
- Progress Reports: Document and report the progress of ongoing projects
- Progress Tracking: Reporting on how each user, task or process has advanced since its initiation
- Public Praise: Provides a forum for employees or managers to deliver public praise for exceptional employee performance.
- Pulse Surveys: Short, frequent surveys designed to quickly gauge the ongoing attitudes or feelings of a specific group
- Question Library: Pre-written repository of questions that can be reused within a course or for assessment or interviews
- Real-Time Data: Receive data and information in real time
- Real-Time Reporting: Active reporting of data and metrics
- Real-Time Updates: Receive system updates as soon as any changes are made
- Recruitment Management: Tools to find, assess, and hire suitable candidates for a job within an organization
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Reporting: Empower brands with an intelligent reporting tool and dashborads to provide visibility into number of viewers, likes, number of asked questions, and chat entries, total number of clicks, CTR, and entire stream health
- Reporting & Dashboards: Survey results can be visualized and reported on in real time, with manager dashboards and automated reporting tools. Reports can be customized and distributed to aid in organizational improvement and employee performance reviews.
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Requesting Feedback: Allows employees or managers to request feedback from other employees.
- Review Cycle Tracking: Follow the progression of a task associated with performance reviews
- Rewards Program: Point or incentive based programs loyalty programs designed to increase customer engagement
- Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals
- Science-based templates: Provides content templates built by academics and/or practitioners and leverage science and research.
- Scoring: Automatically calculate score after the assessment
- Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria
- Secure Data Storage: Securely stores data to prevent data loss or breaches
- Self Assessment: An individual's evaluation of his or her own strengths, weaknesses, and skills
- Single Sign On: Allow users to access multiple services after entering their login credentials once
- Social Engagement: Process of communicating with an online community and measuring the effectiveness of activity
- Survey Customization: Customize various components of surveys, including individual questions, distribution frequency, audience size, and anonymity.
- Surveys & Feedback: Gauge satisfaction and receive information for improvement and success
- Task Management: Create, manage and track all task activities and progression
- Task Progress Tracking: Track the status and progress of tasks
- Team OKR: Allows users to make team-wide OKRs.
- Template Management: Create, save, and re-purpose templates for emails, forms, etc.
- Third-Party Integration: Addition of necessary external data, applications, tools, or features
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- To-Do List: A digital list of items that need to be completed
- Training Management: Track employee/learner's progression through training programs
- User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
- Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data
- Weighted Performance Measures: Assess skills, outcomes and results using preset metrics and averages
- Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows
- Workflow Management: Create, design and manage workflows for repetitive tasks

---

Get Advice

We can help you find the software with the features you need.

Features

4.2 (36)

4.2

Based on 36 reviews

## Pricing

Value for money

4.0 (28)

Mid-Market

Custom Quote Available

It includes:

-   Feedback & Recognition
-   Goal Setting
-   HR & Manager Insights
-   Program Design

Enterprise

Custom Quote Available

It includes:

-   Change Management
-   Signature Support
-   Employee Engagement
-   Calibration Mode

Value for money

4.0 (28)

4.0

Based on 28 reviews

## Integrations

[

Slack](https://www.capterra.com/p/135003/Slack/)[

Microsoft Excel](https://www.capterra.com/p/176574/Excel/)[

Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[

Jira](https://www.capterra.com/p/19319/JIRA/)[

Asana](https://www.capterra.com/p/184581/Asana-PM/)[

Gmail](https://www.capterra.com/p/202338/Gmail/)[

Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/)[

Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.2 (27)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.2 (27)

4.2

Based on 27 reviews

## User reviews

Overall rating

4.3

Based on 36 reviews

Filter by rating

5(20)

4(12)

3(2)

2(0)

1(2)

Mentioned topic

Sorted by most recent

KM

Karen M.

Managing Editor

Publishing

### "Track structured performance for small teams."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

January 5, 2026

I rely on Betterworks, where we coordinate our performance reviews, keep track of employee goals and rewards for our small publishing team; it keeps evaluations standardized without adding more administrative touchpoints.

Pros

I appreciate how straight-ahead employee goals and progress are presented because it makes for more objective, easier review conversations to prepare for as an editor.

Cons

Some of the interface isn't as intuitive initially, and it can take time for support to respond when you have questions about configuration in review cycles.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DC

Destiny C.

Owner

Arts and Crafts

### "Do Better Work with Betterworks"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

October 23, 2025

My overall experience was fantastic. I loved the layout and the overall usefulness of the application and i plan to use it as much as humanly possible in my everyday needs.

Pros

Betterworks has a clean & easy to navigate interface & layout. I thoroughly enjoyed that it has a lot of added value for the prices they ask for subscriptions. Their customer support features are not only helpful, but extensive & on point.

Cons

Their subscription peices couldve been slightly better than what they are right now. However, theyre still not too expensive that they take away from the overall value of the app itself.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AN

Anonymous User

Automation Engineer

Mechanical or Industrial Engineering

### "Keeps goals clear and simple"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

9/10

August 20, 2025

My overall experience with Betterworks has been really positive. It keeps me accountable and makes communication with the team about goals so much clearer. It’s not perfect, but it’s a tool I actually see myself using long-term instead of abandoning after a couple of weeks.

Pros

What I like the most about Betterworks is how it helps keep everyone on the same page. The goal tracking is super clear, and it makes it way easier to align with teammates without feeling lost. It actually motivates me to check in more often and stay focused on performance.

Cons

The platform can feel a little overwhelming at first. There are so many features that it takes time to figure out what you really need. I also think the rewards/gift card system could be a bit more engaging—it feels kind of basic compared to other tools.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Krisztian T.

Service Engineer

Electrical/Electronic Manufacturing

### "Annual performance reviews, peer feedback, development planning"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

August 2, 2025

Pros

Betterworks was used during structured performance evaluations. I appreciated how it facilitated two-way feedback with my manager and peer reviews, which made goal-setting and career planning more engaging.

Cons

The interface was clean, but at times the platform seemed more HR-centric and less customised for field engineers. Nevertheless, it was effective in visualising progress and aligning personal goals with organisational objectives.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

NF

Noy F.

Owner

Construction

### "Great value "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

July 25, 2025

Pros

The most important thing its costumer support they answer so fast and the lady was very very nice to me and guide me with everything I needed

Cons

I didn’t like the fact of the waiting time but it’s ok other took much longer from Betterworks so it’s ok

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RJ

Rebecca J.

HR Director

Oil & Energy

### "HR Director"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

July 21, 2025

It was good. It allowed us to give kudos and give feedback that was able to give immediate rewards to our employees.

Pros

The employee performance tool was a good system that allowed us to have a full picture of our team's abilities, productivity and opportunities.

Cons

Not really anything. The key is to ask questions take the proper training to really get your best bang for your buck.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LR

Luis R.

Accouting

Accounting

### "Great Surprise"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

May 26, 2025

Mesmerizing me. It's everything that i was looking for a lot time. After i find it, i really know that i was need

Pros

Your interface. So pretty. Give me a great impression that's great and good this has come. And all functions, of course

Cons

Usability. No doubts, loved it since my first use. I like what's betterworks gave to me. And today i cant imagine my Job without him

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RK

Rachid K.

Sales Executive

Banking

### "Better works Review "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 16, 2025

Betterworks is a management software that helps companies team to improve employees performance.

Pros

The easily manage recognition and rewards for teams is one of the best point this software provide.

Cons

the performance management solution reporting is also one of features betterworks provide which it help to improve businesses performance.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MB

Mittal B.

Technical recruiter

Information Technology and Services

### "Streamlined Goal-Tracking Experience"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

2/10

April 14, 2025

Positive and impactful Would recommend The goal-setting and tracking features made it easy to stay focused and measure progress, which really helped with accountability and performance."

Pros

Goal alignment Performance tracking User-friendly interface Collaboration Easy to see how your work contributed to broader objectives.

Cons

Limited customization Mobile experience Frequent reminders could feel overwhelming at times. Could be more streamlined and flexible for different review styles

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MD

Melanie D.

Regional Director

Computer Software

### "A great product for mid-size to enterprise companies"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

April 14, 2025

Overall I really like using the product and have used it for over 6 years now. I set up quarterly reviews with my team, set up goals with milestones and share feedback with senior management.

Pros

I like the shoutouts feature, it helps bring the company together and provide feedback throughout the quarter.

Cons

The product is well made and suitable for enterprise customers. For smaller businesses it may be a bit too much effort.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/157070/BetterWorks/reviews/)

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