--- title: "Betterworks Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Betterworks Software - reviews, pricing plans, popular comparisons to other Employee Engagement products and more." source_url: "https://www.capterra.com/p/157070/BetterWorks/" page_type: "product" language: "en" --- # Betterworks Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Betterworks ## What is Betterworks? Betterworks is the pioneer in intelligent performance management software solutions. Its flexible, enterprise-ready SaaS platform helps workforces and organizations achieve their highest potential with tools that foster greater manager effectiveness and employee performance, leading to higher engagement and retention and, ultimately, better business outcomes. The Betterworks solution combines generative AI and data analytics that enable organizations to make smart, data-informed decisions linked to performance, calibration, skill development, career development, and succession planning. As a comprehensive, purpose-built performance management solution, it incorporates employee engagement, goal-setting, manager-employee conversations, feedback, and recognition — all accessible in the applications employees use daily in the flow of work, like email, calendars, and messaging apps. ## What is Betterworks used for? [Employee Engagement](https://www.capterra.com/employee-engagement-software/)[Performance Management System](https://www.capterra.com/performance-appraisal-software/)[Employee Recognition](https://www.capterra.com/employee-recognition-software/) Top alternative Featured Overall rating Based on 36 user reviews Reviews sentiment Positive 89% Neutral 6% Negative 6% Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Betterworks?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.betterworks.com&name=Betterworks) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Betterworks 4.3 (36) VS. [4.6 (5,308)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting Price Contact vendor Starting Price $29 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (36) Ease Of Use 4.7 (5,308) Value For Money 4.0 (28) Value For Money 4.5 (5,066) Customer Service 4.2 (27) Customer Service 4.6 (5,080) ## Betterworks alternatives [4.3 (1,927)](https://www.capterra.com/p/86714/WebPay/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars Highest Rated [4.9 (4,854)](https://www.capterra.com/p/140428/Awardco-Employee-Performance/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.8 (1,182)](https://www.capterra.com/p/147912/Motivosity/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.8 (2,162)](https://www.capterra.com/p/125670/Workhuman/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/157070/BetterWorks/alternatives/) ## FAQs about Betterworks Overview ### Which roles and teams benefit most from Betterworks? Betterworks benefits HR leaders, people operations teams, managers, and executives who need structured goal setting, performance conversations, and alignment across departments. Marketing, project, finance, and administrative roles use it to track objectives, clarify expectations, support reviews, and give leadership visibility into employee progress and organizational priorities. Answer based on 35 reviews Overview ### What company size and industries is Betterworks built for? Betterworks is ideally suited for mid-sized to enterprise-sized companies, while reviewer usage is strongest among small businesses at 48%. It also has substantial enterprise adoption at 27% and midsize use at 24%. The top industries are computer software at 12%, followed by automotive and IT services at 9% each. Answer based on 36 reviews Talk to an expert ### More questions? Ask our experts Features and Usability ### What are the key features of Betterworks? Betterworks offers goal management, performance management, and performance review management for ongoing performance tracking and review cycle tracking. It also includes continuous feedback, 360 degree feedback, peer appraisals, surveys and feedback, KPI monitoring, real-time reporting, customizable dashboards, and third-party integrations. Integrations ### Which third-party tools and platforms does Betterworks integrate with? Betterworks integrates with over 20 third-party tools and platforms across project management, HR, productivity, and communication. Key connections include Asana, Jira, GitHub, Azure DevOps Server, BambooHR, SAP SuccessFactors HCM, Salesforce Sales Cloud, Slack, Microsoft Teams, Gmail, Microsoft Outlook, Google Sheets, and Microsoft Excel. Answer based on 2 reviews Getting Started and Support ### What training and onboarding options does Betterworks offer? Betterworks provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation and videos offer self-paced reference material for setup, feature review, and ongoing learning. Answer based on 4 reviews Getting Started and Support ### What customer support options does Betterworks offer? Betterworks provides Email/Help Desk, FAQ/Forum, Knowledge Base, and Chat support. User feedback is mixed: some describe customer service as helpful, open, and extensive, while others report slow technical support and tickets that can feel unresolved for long periods, especially when reporting bugs or reproducible issues. Answer based on 3 reviews User interface ### How easy is Betterworks to use? Betterworks offers a clean interface that many teams find easy to learn for goals, reviews, and dashboards. First-time users and frontline employees often get started quickly, with helpful training tips and view options. Some users still find navigation inconsistent, mobile use less polished, and certain workflows harder to configure. Answer based on 12 reviews ## Features AI summary Based on 9,343 Employee Engagement reviews Capterra data shows that buyers of employee engagement software rank the following features as their top priorities: - **Peer-to-Peer Recognition** (**38%** of reviewers rated this feature as critical) - **Employee Recognition** (**35%**) - **Communication Management** (**44%**) Betterworks supports all three of the features reviewers rate most important: **Peer-to-Peer Recognition**, **Employee Recognition**, and **Communication Management**. Together, these capabilities help businesses reinforce employee contributions, encourage appreciation across teams, and maintain clear internal communication, allowing teams to build a more connected and motivated workplace. Employee Recognition 4.4 (8) 100.00% of 8 reviewers that rated this feature as important or highly important Acknowledge and reward employees for reaching specific goals and/or for exemplary performance Mobile Access 4.5 (4) 100.00% of 4 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Surveys & Feedback 4.7 (7) 85.71% of 7 reviewers that rated this feature as important or highly important Gauge satisfaction and receive information for improvement and success Alerts/Notifications 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Third-Party Integrations 4.4 (9) 88.89% of 9 reviewers that rated this feature as important or highly important Set up connections to third-party platforms to improve business processes Engagement Tracking 4.9 (8) 100.00% of 8 reviewers that rated this feature as important or highly important Tracks metrics that provide insight into how a user interacts with any interface or product Betterworks 72 features ### All Features - @mentions: An @mention is a way to tag or notify a specific person about a message/post - 360 Degree Feedback: Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager - Ad hoc Reporting: Generate one-off reports that meet information requirements - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Anonymous Feedback: Allow reviewers to provide anonymous feedback to encourage honest conversations - API: Application programming interface that allows for integration with other systems/databases - Assessment Management: Creation, administration, and evaluation of assessments or tests - Benchmarking: Compare key metrics for the business against prominent players in the industry - Career Development: Process of enhancing skills & experiences for continuous professional growth & advancement - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Commenting/Notes: Leave comments and notes on documents for others to view - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Continuous Feedback: Provide ongoing performance feedback to employees on a regular basis, rather than giving feedback at designated times - Customizable Dashboard: Alter the layout and content of dashboards - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Questions: Tailored or customizable questions for more targeted and relevant data collection - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Import/Export: Import and export data to and from software applications - Data Visualization: Graphical representation of data - Email Reminders: Reminders sent via email - Employee Engagement: Tools to improve and measure employee satisfaction and involvement - Employee Profiles: Centralized storage for employee data, records, and performance metrics - Employee Recognition: Acknowledge and reward employees for reaching specific goals and/or for exemplary performance - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - Goal Management: Allows employees to set and manage work or career related goals - Goal Setting/Tracking: Establish measurable goals and objectives and track their progress over a specific period of time - HR Management: Automates core HR functions such as talent management, employee evaluation and learning management - Key Performance Indicators: Quantifiable metrics to track objectives, gauge milestones, and evaluate the success of a particular activity - KPI Monitoring: Tracking the status of previously identified performance measurements - Learning & Development: Facilitate training materials that help employees grow and progress in their positions - Manager-to-Employee Recognition: Allows managers to praise, recognize skills, and give feedback to their employees - Mobile Access: Access software remotely via mobile devices - Mobile Survey: Distribute a survey via mobile devices - Multi-Language: Manage and support multiple languages - Negative Feedback Management: Identify, track, and respond to negative feedback - Ongoing Performance Tracking: Provides real-time feedback and assessments on employee performance, skills, and accomplishments - Peer Appraisals: Peer/teammate feedback and review on individual's performance - Peer-to-Peer Recognition: Allows employees to praise one another in a social network-like feed visible to the whole organization - Performance Appraisal: Evaluation process that provides feedback on an employee's job performance - Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Performance Review Management: Create, fill out, and send performance reviews to individual employees - Prioritization: Arrange tasks based on the level of priority or urgency - Progress Tracking: Reporting on how each user, task or process has advanced since its initiation - Pulse Surveys: Short, frequent surveys designed to quickly gauge the ongoing attitudes or feelings of a specific group - Question Library: Pre-written repository of questions that can be reused within a course or for assessment or interviews - Real-Time Data: Receive data and information in real time - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Recognition Tracking: Track accrued recognition and rewards at an individual employee level - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Review Cycle Tracking: Follow the progression of a task associated with performance reviews - Sentiment Analysis: Categorize emotions expressed and identify if they are positive, negative or neutral - Single Sign On: Allow users to access multiple services after entering their login credentials once - Social Recognition: Forums and/or tools where employees/ers recognize and showcase peers' achievements to boost workplace culture & community engagement - Strategic Planning: At a high level, visualize a preferred outcome, define goals and identify specific steps to achieve them - Succession Planning: Planning, tracking and developing internal talent for future key position filling - Survey Builder: Create and manage surveys - Survey/Poll Management: Create and administer polls and surveys - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Task Progress Tracking: Track the status and progress of tasks - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Trend Analysis: Review data from past periods to reveal recurring tendencies and predict future performance - Trend/Problem Indicators: Visually identify direction of development and areas that require attention - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data --- Get Advice We can help you find the software with the features you need. Features 4.2 (36) 4.2 Based on 36 reviews ## Pricing Value for money 4.0 (28) Mid-Market Custom Quote Available It includes: - Feedback & Recognition - Goal Setting - HR & Manager Insights - Program Design Enterprise Custom Quote Available It includes: - Change Management - Signature Support - Employee Engagement - Calibration Mode Value for money 4.0 (28) 4.0 Based on 28 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Microsoft Excel](https://www.capterra.com/p/176574/Excel/)[ Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[ Jira](https://www.capterra.com/p/19319/JIRA/)[ Asana](https://www.capterra.com/p/184581/Asana-PM/)[ Gmail](https://www.capterra.com/p/202338/Gmail/)[ Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.2 (27) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.2 (27) 4.2 Based on 27 reviews ## User reviews Overall rating 4.3 Based on 36 reviews Filter by rating 5(20) 4(12) 3(2) 2(0) 1(2) Mentioned topic Sorted by most recent KM Karen M. Managing Editor Publishing ### "Track structured performance for small teams." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 January 5, 2026 I rely on Betterworks, where we coordinate our performance reviews, keep track of employee goals and rewards for our small publishing team; it keeps evaluations standardized without adding more administrative touchpoints. Pros I appreciate how straight-ahead employee goals and progress are presented because it makes for more objective, easier review conversations to prepare for as an editor. Cons Some of the interface isn't as intuitive initially, and it can take time for support to respond when you have questions about configuration in review cycles. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DC Destiny C. Owner Arts and Crafts ### "Do Better Work with Betterworks" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 October 23, 2025 My overall experience was fantastic. I loved the layout and the overall usefulness of the application and i plan to use it as much as humanly possible in my everyday needs. Pros Betterworks has a clean & easy to navigate interface & layout. I thoroughly enjoyed that it has a lot of added value for the prices they ask for subscriptions. Their customer support features are not only helpful, but extensive & on point. Cons Their subscription peices couldve been slightly better than what they are right now. However, theyre still not too expensive that they take away from the overall value of the app itself. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Automation Engineer Mechanical or Industrial Engineering ### "Keeps goals clear and simple" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 9/10 August 20, 2025 My overall experience with Betterworks has been really positive. It keeps me accountable and makes communication with the team about goals so much clearer. It’s not perfect, but it’s a tool I actually see myself using long-term instead of abandoning after a couple of weeks. Pros What I like the most about Betterworks is how it helps keep everyone on the same page. The goal tracking is super clear, and it makes it way easier to align with teammates without feeling lost. It actually motivates me to check in more often and stay focused on performance. Cons The platform can feel a little overwhelming at first. There are so many features that it takes time to figure out what you really need. I also think the rewards/gift card system could be a bit more engaging—it feels kind of basic compared to other tools. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Krisztian T. Service Engineer Electrical/Electronic Manufacturing ### "Annual performance reviews, peer feedback, development planning" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 August 2, 2025 Pros Betterworks was used during structured performance evaluations. I appreciated how it facilitated two-way feedback with my manager and peer reviews, which made goal-setting and career planning more engaging. Cons The interface was clean, but at times the platform seemed more HR-centric and less customised for field engineers. Nevertheless, it was effective in visualising progress and aligning personal goals with organisational objectives. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NF Noy F. Owner Construction ### "Great value " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 July 25, 2025 Pros The most important thing its costumer support they answer so fast and the lady was very very nice to me and guide me with everything I needed Cons I didn’t like the fact of the waiting time but it’s ok other took much longer from Betterworks so it’s ok Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RJ Rebecca J. HR Director Oil & Energy ### "HR Director" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 July 21, 2025 It was good. It allowed us to give kudos and give feedback that was able to give immediate rewards to our employees. Pros The employee performance tool was a good system that allowed us to have a full picture of our team's abilities, productivity and opportunities. Cons Not really anything. The key is to ask questions take the proper training to really get your best bang for your buck. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LR Luis R. Accouting Accounting ### "Great Surprise" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 26, 2025 Mesmerizing me. It's everything that i was looking for a lot time. After i find it, i really know that i was need Pros Your interface. So pretty. Give me a great impression that's great and good this has come. And all functions, of course Cons Usability. No doubts, loved it since my first use. I like what's betterworks gave to me. And today i cant imagine my Job without him Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RK Rachid K. Sales Executive Banking ### "Better works Review " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 16, 2025 Betterworks is a management software that helps companies team to improve employees performance. Pros The easily manage recognition and rewards for teams is one of the best point this software provide. Cons the performance management solution reporting is also one of features betterworks provide which it help to improve businesses performance. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MB Mittal B. Technical recruiter Information Technology and Services ### "Streamlined Goal-Tracking Experience" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 2/10 April 14, 2025 Positive and impactful Would recommend The goal-setting and tracking features made it easy to stay focused and measure progress, which really helped with accountability and performance." Pros Goal alignment Performance tracking User-friendly interface Collaboration Easy to see how your work contributed to broader objectives. Cons Limited customization Mobile experience Frequent reminders could feel overwhelming at times. Could be more streamlined and flexible for different review styles Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MD Melanie D. Regional Director Computer Software ### "A great product for mid-size to enterprise companies" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 April 14, 2025 Overall I really like using the product and have used it for over 6 years now. I set up quarterly reviews with my team, set up goals with milestones and share feedback with senior management. Pros I like the shoutouts feature, it helps bring the company together and provide feedback throughout the quarter. Cons The product is well made and suitable for enterprise customers. For smaller businesses it may be a bit too much effort. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/157070/BetterWorks/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Connecteam vs Betterworks](https://www.capterra.com/compare/153140-157070/Connecteam-vs-BetterWorks)