# Page 2 | Chaser Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Chaser the right Accounts Receivable solution for you? Explore 45 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/157101/CHASER/reviews --- Chaser 4.9 (45) [View alternatives](https://www.capterra.com/p/157101/CHASER/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 16th, 2026 # Page 2 - Reviews of Chaser ## Showing most helpful reviews Showing 26-45 of 45 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JN Jon N. Assistant Manager Accounting Used the software for: 1-2 years ### "Impressed us from day one" June 12, 2017 5.0 Improved debtor profile with less time spent! Pros Easy email trail review, seamless instant integration with Xero, innovations keeps coming along, a proper set and forget system. Cons Multiple timings would mean we can issue several emails to customers during the week, addressing different invoice statuses. Review Source RJG Roanne Jane G. Finance Online Media Used the software for: 6-12 months ### "Easy to use and very prompt customer support!" July 28, 2017 5.0 Improved cashflow Pros Syncs to our accounting software and we can customize who to send chases to among the related contacts on the invoice. Cons We would like to have more flexibility in setting a minimum amount to chase each client or to a group of clients since we have different terms per client. Say for example, Client A a minimum of 1,000 USD to chase, Client B - minimum of 500 USD to chase, Client C - min. of 500 Euro. Review Source GM George M. Director Accounting Used the software for: 1-2 years ### "Best credit control add-on for Xero" June 21, 2017 5.0 Better cash flow Better client communication Automation Pros Very pleased with the level of automation we have been able to achieve with Chaser, from payment reminders, to "heads up your card is about to be charged", to "thanks for your payment" - excellent flexibility. Review Source CK Clayton K. VP Used the software for: 1-2 years ### "Unbelievable value for AR" March 8, 2018 5.0 Pros Excellent pricing with a simple product interface that has had incredible ROI for collecting on receivables Cons Very few negatives. The program batches emails so sometimes replies from customers do not come to your inbox immediately Review Source JD John D. Director Accounting Used the software for: 6-12 months ### "Chaser" February 28, 2022 5.0 Pros Easy of use and makes it easier for clients to pay us Cons none come to mind as it was very easy to set up Review Source DW Debbie W. Managing Director Accounting Used the software for: 2+ years ### "Easy to use, effective and value for money. Great Xero integration and peace of mind" July 27, 2017 5.0 Pros Easy to use Effective with our clients Xero integration Credit control for buttons Responsive support Automated but personal Peace of mind and keeps you on track Has brought revenue in with little effort Cons Not very much. The only downside is clients email me to respond and the email address is the chaser one which confuses them. But other than that no complaints. Great piece of software Review Source PB Paul B. Co-founder Accounting Used the software for: 2+ years ### "Great way to automate collection of majority of debts and significantly improve cashflow." July 27, 2017 5.0 Pros \* Automation \* User experience \* Insight provided \* Additional educational content provided by CHASER \* Custom templates \* Ability to 'pause' chasing for specific clients Cons \* Original set-up could have been easier \* Not necessarily a product feature, but make sure that bank transactions in Xero are always reconciled and up-to-date so that you don't chase invoices that have actually been paid Review Source SR Simon R. Managing Director Accounting Used the software for: 2+ years ### "Chaser has help us keep on top of our credit control, which in turn has helped us grow our business." July 27, 2017 5.0 It helps us get paid on time, which can be a major issue to many small businesses. Pros Ease of use - once you've set your templates and timings it just works in the background, just like a credit control department. Cons Clients may email the 'chaser' email about non chase related queries, which can be frustrating at times. Review Source RW Rebecca W. Chief Finance Officer Used the software for: 6-12 months ### "Reliable, easy to use software with a lot of great features to help credit control" June 9, 2017 5.0 Ongoing benefits of freeing up time, managing credit control in a simpler way and getting invoices paid quicker. Pros It's simple with an easy to follow layout. There are a number of useful features which make credit control a much more manageable task and in particular the wording and layout of the reminder which makes it appear much more personal than other automated reminders. Cons I can't say there is anything I like least, perhaps (and being picky) the only thing I would say I like least is the look - it's a bit plain - but then it's not the look of Chaser which is important but the functionality and usability in my opinion. Review Source RS Richard S. Partner Accounting Used the software for: 1-2 years ### "A great solution to help manage your cashflow" June 14, 2017 5.0 Reduced admin costs (man hours) and improved cashflow. Pros Once set up, Chaser integrates superbly well with Xero achieving significant results in a short space of time. The system is very flexible allowing you to to mould it around your credit control requirements. The software is ever evolving and improving. Cons Perhaps could integrate with other software providers aside from Xero. Maybe users of other accounting software could benefit from using Chaser. Review Source PL Paul L. CEO Accounting Used the software for: 1-2 years ### "My experience is irrelevant. My clients believe it to be awesome!" July 29, 2017 5.0 Fantastic client cash benefits! Highly recommended to any practice or small business. Pros It actually works and give tangible cash benefits to clients. It is easy to use and very flexible to configure. Cons I wish more small businesses knew about it so they could take advantage. As always more functionality is always welcome but we have seen steady improvements and new features over the last year. Review Source SN Salesh N. Operations Manager Information Technology and Services Used the software for: 2+ years ### "Chaser is always on time." August 4, 2017 5.0 Our accounts are chased and paid on time. Pros On many situations our customers have appreciated once a "thank you for payment"advise has been sent. Also there is many ways to persuade customer to pay us. Review Source JB Joyce B. Marketing & Events Manager Used the software for: 1-2 years ### "Chaser has helped the business in a lot of ways. " July 31, 2017 5.0 Pros It does its job of chasing customers. It syncs magically with Xero, which is our accounting software, so there is no duplication of work there. Cons Some features and functionalities are not quite clear and not flexible to our specific requirements. A detailed help site will be good so we do not have to email support often. Review Source VS Vicki S. Senior Accounts Environmental Services Used the software for: 6-12 months ### "Great tool and so easy to use/setup. " August 1, 2017 5.0 Time saving Money saving Just simply effortless - really do love this software! Really good piece of software and definitely worth the money. Pros Easy setup especially with linking to Xero. Templates are great and easy to use. Really like that you can set the email reminders for invoices that are almost due. Lots of my clients are impressed with receiving the 'thank you for paying' email as well. Overall really pleased and has saved me a lot of time and very cost effective. Review Source PM Paul M. Managing director Accounting Used the software for: 1-2 years ### "Driving automation and enjoying efficiency gains so we have more time to focus on our clients needs." June 8, 2017 5.0 Improved cashflow and less time spent chasing for payment. Pros Software is moving so quickly and is aimed at making your life easier. Chaser does just that: It saves you time and improves your cash flow. What else would you want? Using it in your business is no brainer in the 21st Century." Review Source CW Carl W. Finance Manager Accounting Used the software for: 1-2 years ### "Awesome Software that helps on communicating with customers about outstanding invoices" July 27, 2017 5.0 Pros Easy to use and the messages sent are very human like and not automated responses. the client does not know at times Cons There is not much guides on how to use or promote the software to potential customers that could benefit from using it. Review Source DH Della H. Director Accounting Used the software for: 1-2 years ### "Took just a few minutes to tweak standard email wordings/timings. Incredible response boosted cash! " June 8, 2017 5.0 Instant cashflow improvements Pros Easy, integrates with Xero. Minimum set up required. We use it ourselves but also recommend it to our clients as it really is simple to use. Review Source KK Kier K. Accounts Assistant Accounting Used the software for: Less than 6 months ### "Very attentive bunch!" July 27, 2017 5.0 Improve company cash flow. Pros Automation, saves a lot of time when dealing with high volume invoices and how it records correspondence is genius. Cons Needs more reporting features. I'd like to see some more on cash flow predictions and responsive contacts. Review Source CC Claire C. Finance Analyst Used the software for: Less than 6 months ### "The customer service is fantastic & Chaser has made a huge difference in getting cash in quickly" August 1, 2017 5.0 Pros It is very easy to understand and use. I can review chasers before sending and alter if needed. I like that you can customise the templates and create schedules based on varying customer/client needs Cons There are a few minor inconveniences such as having to select 'view 100' each time you visit the page and not being able to add notes for the customer (has to be added for each invoice) Review Source KB Kristin B. Executive Manager Construction Used the software for: Less than 6 months ### "It does all of the work for me" July 28, 2017 5.0 Pros Its easy to use, inexpensive and it automates what would normally take me hours. Its has already saved us lots of money. I like that it lets me easily see each of the companies under our Corporate structure instead of having operate logins. Review Source Similar Products Featured