--- title: "Resident Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Resident Software - reviews, pricing plans, popular comparisons to other Real Estate Agency products and more." source_url: "https://www.capterra.com/p/157116/Resident/" page_type: "product" language: "en" --- # Resident Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 25, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Resident ## What is Resident? Built by block managers, for block managers. Developed to cut time and costs and to change the way you manage blocks of flats, Resident Block Management software is the complete package block managers have been waiting for. ## What is Resident used for? [Real Estate Agency](https://www.capterra.com/real-estate-agency-software/)[Property Management](https://www.capterra.com/rental-property-management-software/) Top alternative Featured Overall rating Based on 7 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price £600 Per User, Per Year Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Resident?[Manage this product listing](https://www.g2.com/products/resident/claim_requests/new?auto=true) ## Resident Overview Updated September 2026 AI summary Resident is a cloud-based solution designed for real estate agencies of all sizes, offering tools for managing contacts, listings, properties, commissions, and documents. It supports calendar and email marketing functions, and includes capabilities for client/property matching, electronic signatures, and website management, enabling agencies to organize workflows and centralize their property-related operations in one platform. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Resident 4.9 (7) VS. [4.6 (6,117)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting Price £600 Per User, Per Year Starting Price $9 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.9 (7) Ease Of Use 4.5 (6,068) Value For Money 4.9 (7) Value For Money 4.3 (4,685) Customer Service 4.9 (7) Customer Service 4.4 (4,478) ## Resident alternatives [4.6 (310)](https://www.capterra.com/p/176854/Flipsnack/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.4 (18,810)](https://www.capterra.com/p/61368/Salesforce/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [BoldTrail Back Office](https://www.capterra.com/p/171321/BoldTrail-Back-Office/) [4.5 (853)](https://www.capterra.com/p/171321/BoldTrail-Back-Office/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/171321/BoldTrail-Back-Office/) [ShowingTime Appointment Center](https://www.capterra.com/p/40369/ShowingTime-Appointment-Center/) [4.4 (77)](https://www.capterra.com/p/40369/ShowingTime-Appointment-Center/reviews/) Starting price $45.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/40369/ShowingTime-Appointment-Center/) ## FAQs about Resident Overview ### What company size and specific industries is Resident built for? Resident is designed for property management teams and self-managing landlords who oversee blocks of apartments and flats. It fits small to mid-sized real estate operations focused on residential property management rather than broader commercial sectors, helping agents handle day-to-day management for apartment buildings and flat blocks. Features and Usability ### What are the key features of Resident? Resident includes calendar management, contact management, lead management, and client/property matching for organizing sales and client records. It also offers listing management, property management, and website management, plus document management, electronic signature, email marketing, and commission management for handling transactions and communications. Getting Started and Support ### What training and onboarding options does Resident offer? Resident provides in person training, live online sessions, webinars, and documentation to help teams get started. In person training supports direct instruction, live online sessions and webinars offer guided remote learning, and documentation gives teams written material for self-paced reference and review. Getting Started and Support ### What customer support options does Resident offer? Resident provides chat support. Users can contact support through chat for help with questions or issues. No reviewer feedback about support experience is available, so support quality, response speed, and helpfulness cannot be assessed from user comments. ## Features AI summary Based on 401 Real Estate Agency reviews Not all Real Estate Agency software covers every must-have feature. Here is what Capterra reviewers flag as essential when choosing a solution: - **Electronic Signature** (**68%** of reviewers rated this feature as critical) - **Transaction Management** (**55%**) - **Listing Management** (**54%**) Resident supports **Electronic Signature** and **Listing Management**, giving real estate teams a way to finalize documents digitally and keep property listings organized in one system. However, it does not offer **Transaction Management**. Instead, it provides **Lead Management** (**49%**), **Contact Management** (**50%**), and **Document Management** (**54%**), which can still help agencies track prospects, maintain client records, and manage important files, helping businesses keep sales activity organized and move deals forward more efficiently. Electronic Signature 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Digitally sign online documents Listing Management 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Create, edit, and monitor product or property details displayed on listing websites (i.e. agency websites, third party listing sites) Lead Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Store information about leads or contacts and track, manage and nurture them throughout the sales process Contact Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Manage, organize, and store contact information Document Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Store, manage, and track all electronic documents in a centralized location Commission Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Tracking, calculating, and paying commissions and earnings to employees Resident 11 features ### All Features - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Client/Property Matching: Match clients or tenants with suitable properties based on their specific requirements, preferences and budget - Commission Management: Tracking, calculating, and paying commissions and earnings to employees - Contact Management: Manage, organize, and store contact information - Document Management: Store, manage, and track all electronic documents in a centralized location - Electronic Signature: Digitally sign online documents - Email Marketing: Create and send email blasts/campaigns - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Listing Management: Create, edit, and monitor product or property details displayed on listing websites (i.e. agency websites, third party listing sites) - Property Management: Add, view, and edit details of all properties managed by an agency that are available for sale or rent - Website Management: Built-in website builder or integration with third-party site --- Get Advice We can help you find the software with the features you need. Features 4.7 (7) 4.7 Based on 7 reviews ## Pricing Value for money 4.9 (7) Free Trial Basic £600.00 Per User,Per Year Value for money 4.9 (7) 4.9 Based on 7 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (7) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (7) 4.9 Based on 7 reviews ## User reviews Overall rating 4.9 Based on 7 reviews Filter by rating 5(6) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent YC Yerson C. Communications Director Telecommunications ### "Apprehensive Solution for Real Estate Control" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 6, 2024 Pros Resident ensure the real estate processes are articulate and properly managed, with no financial challenges. Cons Resident is vibrant, and there are no discouragement encounter. Switched from [RealOffice360](https://www.capterra.com/p/176934/RealOffice360/) [Propertyware](https://www.capterra.com/p/25491/Propertyware/) [Levitate](https://www.capterra.com/p/211147/Levitate/) [Payroll Mate](https://www.capterra.com/p/63592/Payroll-Mate/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SM Samuel M. Operations Manager ### "My experience with Resident has been a good one, with the service proved constantly developing. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 16, 2017 Multiple. The main point being: Time and money saved. Pros Its simplicity. The software is easy to use and makes what can be difficult tasks simple. The customization and ability for the software to adapt to person needs is unlike any other similar software packages I have used. Cons The occasion error in the systems capabilities. Most downsides to Residents software can be or are rectified by the support staff. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. PW Piers W. ### "A refreshing and modern approach to block management software..." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 21, 2016 The resident is a modern platform with the functionality that you would want from a Block Management software package. The team are very responsive, helpful, welcome feedback and, most importantly, do something with any suggestions made to help. Since using the software, the platform continues to evolve with extra functionality, which is great to see. This is a product I would recommend. Pros \- Continually grows giving more functionality - Good customer service with quick response times - Easy to navigate platform - Useful articles relevant to Block Management in a help section Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. RJ Ray J. Block Management Director Real Estate ### "Resident was an easy choice" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 8, 2016 We have recently started doing block management and wanted a system that was easy to use and covered all the aspects of block management especially information relating to accounting. Resident ticked all the boxes and Katie was really helpful as we were setting everything up and guiding us through some of the processes. She was also happy to give advice and guidance on block management issues that we were having that were not related to Resident. Since we started using resident we have also benefited from some of the contacts that are included in the package. Pros Easy to use Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. JK Jim K. Accounts Manager Real Estate ### "Resident Software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 8, 2016 As a Freehold/Block Management Service company, we have found RESIDENT to be an excellent product. One of its main features is the ease of use not only for ourselves but also for our Leaseholders. The support team is first class, when they say they will do something it is done quickly and efficiently. As a company, we have tried other products and frankly wasted our money. This system has significantly reduced my workload (accounts manager) and brought our company to a much higher level, above and beyond our competitors. This system has allowed our company to grow much faster than we would have been able to before. We are huge fans of RESIDENT and would not hesitate to recommend it to anyone. We predict that this will become the industry standard that other software programs will be measured against. Pros Ease of use, anyone can learn in a couple of days. Cons As its cloud-based, having to refresh periodically or risk losing data that has been inputted Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. BH Benjaminh H. Director Real Estate ### "Block Management Software Fit For The Future" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 8, 2016 We've used Resident since almost its inception and very happy with the level of support and all of the features within. Due to the ease of use, we don't need a full accounts team and Directors can access the information themselves meaning it cuts down on us needing to provide regular reports. Leaseholders can also log in themselves to see their account and balances, which reduces the calls into our office. Great bit of software for block management! Pros Its ease of use and intuitive process flows. Cons It can be a little restrictive on accountancy, which I can imagine might cause the larger organizations some headaches. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. KD Keren D. ### "Review of Resident Software" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 0/10 December 8, 2016 I have found the software easy to use and support has been good. I found the access to client information very useful Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. [View all Reviews](https://www.capterra.com/p/157116/Resident/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.