# Resident Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Resident Software - reviews, pricing plans, popular comparisons to other Real Estate Agency products and more.

Source: https://www.capterra.com/p/157116/Resident

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# 

 Resident Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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How Capterra ensures transparency

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Resident

## What is Resident?

Built by block managers, for block managers. Developed to cut time and costs and to change the way you manage blocks of flats, Resident Block Management software is the complete package block managers have been waiting for.

## What is Resident used for?

[Real Estate Agency](https://www.capterra.com/real-estate-agency-software/)

Top alternative

Featured

Overall rating

Based on 7 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

£600

Per User, Per Year

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Resident?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.resident.uk.com&name=Resident)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Resident

4.9 (7)

VS.

[4.7 (674)](https://www.capterra.com/p/136372/dotloop/reviews/)

Starting Price

£600

Per User, Per Year

Starting Price

$31.99

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.9 (7)

Ease Of Use

4.5 (118)

Value For Money

4.9 (7)

Value For Money

4.5 (105)

Customer Service

4.9 (7)

Customer Service

4.6 (113)

## Resident alternatives

[Gestim](https://www.capterra.com/p/10017947/Gestim/)

[4.7 (118)](https://www.capterra.com/p/10017947/Gestim/reviews/)

Starting price

$3.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/10017947/Gestim/)

Highest Rated

[From Your Friends](https://www.capterra.com/p/10025311/From-Your-Friends/)

[5.0 (24)](https://www.capterra.com/p/10025311/From-Your-Friends/#reviews)

Starting price

$0.80

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/10025311/From-Your-Friends/)

[BrokerKit](https://www.capterra.com/p/184493/BrokerKit/)

[4.9 (59)](https://www.capterra.com/p/184493/BrokerKit/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/184493/BrokerKit/)

[BoldTrail Back Office](https://www.capterra.com/p/171321/BoldTrail-Back-Office/)

[4.5 (851)](https://www.capterra.com/p/171321/BoldTrail-Back-Office/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/171321/BoldTrail-Back-Office/)

[View all alternatives](https://www.capterra.com/p/157116/Resident/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Commission Management

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Tracking, calculating, and paying commissions and earnings to employees

Contact Management

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Manage, organize, and store contact information

Document Management

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Store, manage, and track all electronic documents in a centralized location

Electronic Signature

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Digitally sign online documents

Email Marketing

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Create and send email blasts/campaigns

Lead Management

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Store information about leads or contacts and track, manage and nurture them throughout the sales process

Resident 11 features

Track and manage schedules and meetings via an integrated calendar

Match clients or tenants with suitable properties based on their specific requirements, preferences and budget

Tracking, calculating, and paying commissions and earnings to employees

Manage, organize, and store contact information

Store, manage, and track all electronic documents in a centralized location

Digitally sign online documents

Create and send email blasts/campaigns

Store information about leads or contacts and track, manage and nurture them throughout the sales process

Create, edit, and monitor product or property details displayed on listing websites (i.e. agency websites, third party listing sites)

Add, view, and edit details of all properties managed by an agency that are available for sale or rent

Built-in website builder or integration with third-party site

Get Advice

We can help you find the software with the features you need.

Features

4.7 (7)

4.7

Based on 7 reviews

## Pricing

Value for money

4.9 (7)

Free Trial

Basic

£600.00

Per User,Per Year

Value for money

4.9 (7)

4.9

Based on 7 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.9 (7)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.9 (7)

4.9

Based on 7 reviews

## User reviews

Overall rating

4.9

Based on 7 reviews

Filter by rating

5(6)

4(1)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

YC

Yerson C.

Communications Director

Telecommunications

### "Apprehensive Solution for Real Estate Control"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

May 6, 2024

Pros

Resident ensure the real estate processes are articulate and properly managed, with no financial challenges.

Cons

Resident is vibrant, and there are no discouragement encounter.

Switched from

[RealOffice360](https://www.capterra.com/p/176934/RealOffice360/)

[Propertyware](https://www.capterra.com/p/25491/Propertyware/)

[Levitate](https://www.capterra.com/p/211147/Levitate/)

[Payroll Mate](https://www.capterra.com/p/63592/Payroll-Mate/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SM

Samuel M.

Operations Manager

### "My experience with Resident has been a good one, with the service proved constantly developing. "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 16, 2017

Multiple. The main point being: Time and money saved.

Pros

Its simplicity. The software is easy to use and makes what can be difficult tasks simple. The customization and ability for the software to adapt to person needs is unlike any other similar software packages I have used.

Cons

The occasion error in the systems capabilities. Most downsides to Residents software can be or are rectified by the support staff.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

PW

Piers W.

### "A refreshing and modern approach to block management software..."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 21, 2016

The resident is a modern platform with the functionality that you would want from a Block Management software package. The team are very responsive, helpful, welcome feedback and, most importantly, do something with any suggestions made to help. Since using the software, the platform continues to evolve with extra functionality, which is great to see. This is a product I would recommend.

Pros

\- Continually grows giving more functionality - Good customer service with quick response times - Easy to navigate platform - Useful articles relevant to Block Management in a help section

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RJ

Ray J.

Block Management Director

Real Estate

### "Resident was an easy choice"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 8, 2016

We have recently started doing block management and wanted a system that was easy to use and covered all the aspects of block management especially information relating to accounting. Resident ticked all the boxes and Katie was really helpful as we were setting everything up and guiding us through some of the processes. She was also happy to give advice and guidance on block management issues that we were having that were not related to Resident. Since we started using resident we have also benefited from some of the contacts that are included in the package.

Pros

Easy to use

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JK

Jim K.

Accounts Manager

Real Estate

### "Resident Software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 8, 2016

As a Freehold/Block Management Service company, we have found RESIDENT to be an excellent product. One of its main features is the ease of use not only for ourselves but also for our Leaseholders. The support team is first class, when they say they will do something it is done quickly and efficiently. As a company, we have tried other products and frankly wasted our money. This system has significantly reduced my workload (accounts manager) and brought our company to a much higher level, above and beyond our competitors. This system has allowed our company to grow much faster than we would have been able to before. We are huge fans of RESIDENT and would not hesitate to recommend it to anyone. We predict that this will become the industry standard that other software programs will be measured against.

Pros

Ease of use, anyone can learn in a couple of days.

Cons

As its cloud-based, having to refresh periodically or risk losing data that has been inputted

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

BH

Benjaminh H.

Director

Real Estate

### "Block Management Software Fit For The Future"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

December 8, 2016

We've used Resident since almost its inception and very happy with the level of support and all of the features within. Due to the ease of use, we don't need a full accounts team and Directors can access the information themselves meaning it cuts down on us needing to provide regular reports. Leaseholders can also log in themselves to see their account and balances, which reduces the calls into our office. Great bit of software for block management!

Pros

Its ease of use and intuitive process flows.

Cons

It can be a little restrictive on accountancy, which I can imagine might cause the larger organizations some headaches.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KD

Keren D.

### "Review of Resident Software"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

0/10

December 8, 2016

I have found the software easy to use and support has been good. I found the access to client information very useful

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/157116/Resident/reviews/)

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)