# Documize Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Documize the right Document Management solution for you? Explore 10 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/157123/Documize/reviews --- Documize 4.5 (10) [View alternatives](https://www.capterra.com/p/157123/Documize/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated August 24th, 2025 # Reviews of Documize Ease of use 4.4 Customer Service 4.7 ## Showing most helpful reviews Showing 1-10 of 10 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Abdelkadir B. EFL teacher Education Management Used the software for: Less than 6 months ### "Why you should use Documize" February 27, 2022 4.0 It's a lot of fun to use Documize. It has decreased my hard work & so That I can devote my attention to other concerns because it is nicely designed and simple to use. Pros \- I Can easily organize all my archived documents - the document conversion feature helps me a lot - Its easy to implement and use Cons The only thing i can complain about us the costumer service, they take some Time to reply to customer inquiries. Review Source ER Esteban R. VP of Marketing Marketing and Advertising Used the software for: 6-12 months ### "For our business needs it fits the use case on security, workflows and live documents generation" August 30, 2017 4.0 Process Improment, Operations efficiency, ability to manage internal and external documents in one place, Live editing of documents, collaboration and documentation platform in one place, version control management, multiple source integration, pricing, open source possibility as well as cloud deployment Pros in short there are three main features which made us choose Documize: - the ability to Secure some files, parts of files or entire spaces to a select group of users whilst keeping other available to the entire team - the ability to create processes like approvals and tasks within the documents and be able to collaborate and communicate within them, thus removing the need to have another separate tool like trello or wiki page to manage the tasks - and the biggest one is to be able to bring live sections into your document, say trello boards, airtable tasks, github commits etc... thus ensuring our document doesnt need to be constantly edited and we dont have to review 3,4 tools to have an overview of progress and of course pricing, support, ability to be open source and so on.... Cons Its still young but to be fair the releases are coming up almost daily, the software needs a better usability as the initial wallkthroughs are not clear enough but once its you get it, then you realize how powerfull it can be and as any young tool is missing some integrations and add-ons, still for our team of 100+ it works already Review Source RH Rushell H. CoOwner Food & Beverages Used the software for: Less than 6 months ### "Good document online storage and management" August 8, 2021 4.0 Overall experience is a good one. This eliminated all the hard work and labor of the adminstration process. Pros I like that documize allows me to see the different edits from coworkers. It is simple to use and very effective as it organizes and manages documents which saves us time. It also allows users to convert documents to multiple formats. It has revolutionized the document management process. Cons There is not much to dislike about documize. We are a small business and have less than 10 employees so this is perfect for us. Review Source SA Sam A. Research Systems Administrator Biotechnology Used the software for: 1-2 years ### "Documentation Re-Imagined" May 12, 2019 5.0 Documize developers have always been extremely responsive every time we have needed them. Fixes were provided quickly and new feature requests solicited. This is a company that deserves to succeed. Pros • As a sysadmin the single-binary distribution made it very easy to deploy. We run documize from a Docker Swarm stack but you could just as easily put it in a VM or on a small server • The user interface is quite clever in its discouragement of clutter. The traditional file view is banished in favour of a tag-based view that behaves like an object oriented file system • Documize did a great job of ingesting our formatted HTML from our old online documentation system with a simple copy and paste and minimal after-editing required. This made migration easy Cons • The section based model of creating a document is powerful but sometimes it would be nice to have the option of just creating a simple monolithic document Review Source MB Magnus B. Support Manager Telecommunications Used the software for: Less than 6 months ### "Full of features and supereasy" February 27, 2019 4.0 Pros First I noticed how easy it was to get started, basically you just have download and create a database, start the software and you are flying. We have struggled with several different alternatives for an easy way of creating and publishing technical documents like manuals and end user docs for our customers. We haven't yet fully published our Documize, but so far everything works like a charm! Specially like the function where you just upload a Word-document and then just have to make smaller adjustments then you are done. As many company's we have all our manuals in Word. I have made one contact with the support and I got a very good impression of the support. Solved my issue within minutes. Super-impressed! Cons Have not yet learned all the features and functions, but as a technical person my self I like to search the internet for answers. So the documentation for Documize could have been better. But that will probably be a lot better along with more users of Documize and with the fabulous support that´s not a big issue. Review Source BM Bradley M. CTO Computer Software Used the software for: 6-12 months ### "Documize rocks!" February 26, 2019 5.0 Documize allows us to organize all of our systems and processes in one central spot. We try to have the answers to any question that our employees and users may ask in documize. Pros The simplicity. It's very easy to add/edit documents and to find any specific document. Cons Loading messages are lacking in some areas. Sometimes when clicking on links/documents there is no notification that it is loading, it looks like the page just freezes and then it suddenly updates. Review Source AC Alex C. Software Integration Computer Software Used the software for: 6-12 months ### "Good KB Software" February 27, 2019 4.0 Our experience has been good, we are using Documize for our internal knowledge base. Pros Price and ease of use/ease of adding KB articles in rich text format. I like being about to share documents with outside users. Cons Glitchy at times, have lost some data within articles. I don't like that the sharing method for external users is only via email, I would prefer it give me a link that I can then email out of my email address. Review Source Response from Documize February 28, 2019 Thanks you Alex for the feedback. We've improved and will continue to address issues around adding and editing sections! VR Verified Reviewer Administrative Assistant Computer Software Used the software for: 6-12 months ### "Easy to Implement" March 22, 2019 5.0 Very useful tool for consolidation of information; well worth it for our company. An excellent reference point for internal FAQs and frequently referenced documents. Easy to refer documents to admins. Pros The system is easy to understand and implement. I was able to create documents for our software developers to reference for troubleshooting and navigation of our system. One of the best features is that the users are able to search the library of documents for key words, making it really easy to find what you are looking for. Cons The pages do not automatically save the sections you have added to them; each section must be saved before you navigate away from the page. When my browser we inactive long enough and I had forgotten to save, the work was lost when I had to refresh the page. Review Source AN Andrew N. Production Analyst Information Technology and Services Used the software for: Less than 6 months ### "Documize, simplifying documentation" February 26, 2019 5.0 Its honestly a pleasure to use every day, and it just keeps getting updates! Pros Makes it simple to import hundreds of .docx files at a time in a batch! Cons Could use a schedule backup inside the web interface to export backups to a UNC or local drive. Review Source DH Daniel H. Systems administrator Information Technology and Services Used the software for: 6-12 months ### "Why Documize?" February 26, 2019 5.0 Pros From a sysadmin perspective it's \*the\* easiest thing to manage as everything is hosted in one bin file. I also like the possibilities that Documize offers, and the ease of use with the GUI. Cons Nothing is perfect, nor Documize. There are things that could be improved, but the reps are constantly improving the software to reach close to perfection. 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