--- title: "ZenHR Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is ZenHR the right Applicant Tracking solution for you? Explore 161 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/157129/zenHR/reviews/" page_type: "reviews" language: "en" publication_date: "2026-10-19" --- ZenHR 4.7 (161) [View alternatives](https://www.capterra.com/p/157129/zenHR/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 19th, 2026 # Reviews of ZenHR Ease of use 4.8 Customer Service 4.6 ## Pros and Cons in Reviews NP Narender P Customer Support OfficerReal Estate, 201 - 500 employeesUsed the software for: 6-12 months. “I like everything easy to fetch your annual leave, sick leave your attendance, easy to clock IN Clock out, easily find out your colleagues leaves while you work on remotely, easy to fetch your account details information including your wages and much more.“ December 7, 2024 DF Daniel F Operations AgentFinancial Services, 1,001 - 5,000 employeesUsed the software for: 6-12 months. “While the entire app is intuitive, some features feel extremely unoptimized such as the missing punch for specific cases.“ February 12, 2026 ST Sherif T HR SupervisorConstruction, 201 - 500 employeesUsed the software for: 1-2 years. “I appreciate the flexibility in applying the rules, and it also removes the gloomy image of the system from our minds.“ February 17, 2026 Adham H Senior Social Media Specialist, Senior Graphic DesignerBroadcast Media, 10,001+ employeesUsed the software for: 6-12 months. “The only think i dislike would be the complicated process of setting it up, it took a lot of time for me to get the email, and when the password is created you need to contact them again in order to activate it, it was a long process“ January 4, 2024 IS Islam S Document ValidationFood & Beverages, 51 - 200 employeesUsed the software for: 6-12 months. “Easy to use it means very useful for on site or remotely jobs for requests leave or vacation and till now it secured and making updates always“ February 12, 2026 FK Fadi K SalesTelecommunications, 501 - 1,000 employeesUsed the software for: Less than 6 months. “I have been trying for a month to enter my banking information on it and it's not letting me due to an error“ October 27, 2024 MA Mahmoud A GL accountantAccounting, 51 - 200 employeesUsed the software for: Less than 6 months. “It has improved accuracy and saved time in daily HR operations.“ February 12, 2026 FK Fadi K SalesTelecommunications, 501 - 1,000 employeesUsed the software for: Less than 6 months. “It's full of errors and it's not letting me to enter my information, i have been trying to do that for a month“ October 27, 2024 ## Showing most helpful reviews Showing 1-25 of 161 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use R Reviewer Educational advisor Used the software for: Less than 1 year ### "Excellent , professional , " February 26, 2026 5.0 Good and excellent, and your service was extremely professional, to be honest I feel lucky to be dealing with you and not another company. Pros What caught my attention the most was the clear and obvious attention to detail regarding the salary, and also the way the salary appears subtly, requiring the mouse to hover over the salary area to reveal it. Cons In the two months I've been working with you, I haven't noticed any problems or anything bad, quite the opposite, I see excellent organization and scheduling for everything, from registration and attendance to departures, and everything is recorded with the utmost precision. Review Source R Reviewer Manager's office secretary Used the software for: Less than 1 year ### "App Review" February 24, 2026 5.0 Overall, it's a good program that makes it easy for the employee to move both internally and externally. Pros The program is easy for employees to use to log in and out of work, and it is not restricted to the workplace, giving us the freedom to use it anywhere near the work location. Cons When submitting medical certificates or any other certificates and leave requests, the process is easy to input into the system. Review Source R Reviewer HR Supervisor Used the software for: 1-3 years ### "Feedback on ZenHR System Performance" February 20, 2026 4.0 I really liked this system and actually recommended it to one of the HR managers at my old company. Thanks Pros I appreciate the flexibility in applying the rules, and it also removes the gloomy image of the system from our minds. Cons ve noticed a few gaps in the system that are causing issues. For one, if a staff member only registers one fingerprint, the system can't enforce the rules properly, so I'm stuck doing it manually. I’d love to see this become automatic. Also, there’s a loophole where employees can claim overtime during their standard shift hours—we definitely need to fix that." "There's also a problem with the bank branch column in the payroll sheet. It uses a dropdown menu that doesn't include all branches, and since we can't type them in manually, we have to do the whole thing by hand." Review Source R Reviewer Proposal manager Used the software for: Less than 1 year ### "first month with Zen HR" February 16, 2026 4.0 Great experience, and I am happy with it. Being able to track my monthly attendance and calculate all my data is a great flexibility I never had before. especially that I am seeing the same thing my company can see. Pros The flexibility of attendance tracking The ability to add all my documents online and freedom from paperwork. The missing punch option is great as it saves me a lot of hassle. management of my leaves and permissions. Cons It may glitch sometimes, which may make me lose the ability to input my clock-in and clock-out times; this is mitigated by the missing punch option, though. But it is frustrating. Review Source R Reviewer Frontend Developer Used the software for: 1-3 years ### "Tarek Honset Review About Zen HR" February 16, 2026 4.0 a solid 9/10 so far from what i have experienced , i do think i need to see more details or if it has an Arabic language that would be better for me Pros i love how easy it looks how can i navigate through it without a problem i really do love the flow,the steps its all easy Cons maybe i dont like how its not really updated that fast or sometimes the request might take sometime to get processed Review Source R Reviewer Customer service agent Used the software for: Less than 1 year ### "my experience with zenhr " February 16, 2026 5.0 Pros the organization of the website and how easy it is to manage, as well as the efficiency it produces for requests like sick leaves and personal days. Cons the app doesn't always register punch in times immediately, and it used to register punch ins and punch outs opposite of each other Review Source R Reviewer Operations Agent Used the software for: Less than 1 year ### "Extremely useful, Requires optimization" February 16, 2026 4.0 Overall, definitely a net positive experience using the app for everything related to my work, just requires some optimization. Pros Intuitive software, having the ability to look up everything regarding attendance and being able to request missing punches is extremely useful. Cons While the entire app is intuitive, some features feel extremely unoptimized such as the missing punch for specific cases. Review Source R Reviewer Quality control civil engineer Used the software for: Less than 1 year ### "from A to Z HR" February 16, 2026 5.0 I'm fortunate to use this application , and grateful to have it in mobile and lap top too, it save a lot of time. Pros easy to use, arranged and efficient, could be run easily for the first time , no need to attend special training to do so. Cons icon distributions , and general feature , moreover , i like the application icon color , and design . Review Source R Reviewer Document Validation Used the software for: Less than 1 year ### "Best Application for Hr management" February 16, 2026 5.0 very good App. , i hope it continue more and more with the same line and improve there technology to make it more easy for all employees and Hr Management Pros Easy to use it means very useful for on site or remotely jobs for requests leave or vacation and till now it secured and making updates always Cons payroll section important but less important than other and also documents section it should uploaded our contracts every year Review Source R Reviewer GL accountant Used the software for: Less than 1 year ### "Positive Experience Overall" February 16, 2026 5.0 My overall experience with ZenHR has been very good. The platform is easy to use, well-organized, and helps automate payroll and employee management efficiently. It has improved accuracy and saved time in daily HR operations. Pros What I liked most about ZenHR is its user-friendly interface, automation features, and the way it simplifies payroll and employee management. Cons Some advanced features could be more intuitive, and the reporting section could offer more customization options Review Source R Reviewer Management Consultant Used the software for: Less than 1 year ### "As a current user of ZenHR" October 12, 2023 5.0 As a new employee in our company, I can see who my colleagues as well as the hierarchy. There is also calendar to track the holidays. It is so helpful for me. Especially I have all my important documents stored in the system. Pros It is so easy to use and more convenient, you can install the app in your phone and even log in to your laptop. It can track where you time in and time out. It is accurately recorded. You can request documents you need and also you can access it any time in the system. Cons In my 3 months of using ZenHR. I think none, I didn’t encounter any issues about it. Review Source Verified Reviewer Researcher Used the software for: Less than 1 year ### "Good HR Tool" March 22, 2022 3.0 I use ZenHR to check in and out at work and occasionally request time off. I find it helpful and user friendly enough to use and definitely is a much better option compared to the fingerprint check in/out that some companies still adopt. Pros ZenHR is a very helpful tool for employees to manage their timesheets, vacations, and other requests, and at the same times for employers to track their employees' schedules whether to check attendance or to issue payroll. The software has a lot of features and the customer support is very responsive and helpful. Cons Some thing I dislike in the ZenHR software is the geolocation bug in the clock-in and clock-out features: Sometimes the location is stuck and checking in/out at the office would appear like doing so from another location. Also, I don't like that employees are not able to check their total checked in hours during the month, which can be helpful to manage their hours and schedules overall. Review Source R Reviewer Customer service representative Used the software for: Less than 1 year ### "Time and headaches saving app" December 13, 2024 5.0 So far it’s been a really nice and pleasant experience, using the app made life so much easier, would definitely recommend it to everyone. Pros It’s such a great management site for employees, I loved that I can easily monitor when i’ve logged in and for how long for any day. Additionally, requesting time off has never been easier, and again monitoring my remaining days off and the documents i’ve received from HR is great. Cons Only sometimes it could glitch out and not monitor the actual hours i’ve worked, and still shows me as logged in, even though i’ve logged out, or logs me out by itself. However since it monitors everything so it’s not an issue, as on the app it still shows that i’ve logged in at the time i did. Review Source Narender P. Customer Support Officer Used the software for: Less than 1 year ### "ZENHR review" December 18, 2024 5.0 Pros I like everything easy to fetch your annual leave, sick leave your attendance, easy to clock IN Clock out, easily find out your colleagues leaves while you work on remotely, easy to fetch your account details information including your wages and much more. Cons While Clock IN and Clock Out i least like to wait for the accurate location before clock IN and out. Review Source R Reviewer manger Used the software for: 1-3 years ### "Review ZENHR" December 13, 2024 5.0 Pros Organization and clarityوComplete clarity and ease of navigation and recognition of all the benefits provided to a crew member Cons Identify the distinctive identity that exists in the organization and the existence of human distribution Review Source R Reviewer Negotiations Used the software for: Less than 1 year ### "Zen Hr Review " December 13, 2024 5.0 It’s a great experience there’s no lagging right information easy accessible Pros Everything you need you can find it in there Cons Pay slips easy leave requests announcements finger prints time Review Source R Reviewer Customer service representative Used the software for: Less than 1 year ### "it's very good experience" December 13, 2024 5.0 great experience i had with zenHR the application is great and its very helpful. Pros how smooth is the app and there are no glitches in it unlike the other's. Cons there is a lot of options like the loan options and extra, they are useless i don't see a point of adding them. Review Source R Reviewer warehouse supervisor Used the software for: Less than 1 year ### "i like this program as long i use it " December 13, 2024 5.0 from 3 month with flexible moving and work Pros leave and holiday i can easily enter them before 25 of month Cons error on location some time when i use it Review Source SA Sharjil A. service coordinator Used the software for: 1-3 years ### "Best attendance app" October 23, 2024 5.0 very good app to see your attendance and leave Pros good attendance app to mark attendance easy life Cons easy life attendance can be mark by mobile as well on time Review Source R Reviewer Account Manager Used the software for: 1-3 years ### "Supportive ServiceFady" November 5, 2024 5.0 Smooth and Easy experience, few clicks to submit any request. Pros Better alignment between the organizational department Cons No communications between the teams which will be better if there is any way for that Review Source R Reviewer AI prompt engineer Used the software for: Less than 1 year ### "Moayyed's review " November 4, 2024 5.0 Amazing I love it, It all in one application for the companies and the employees Pros The application is well organized that helps the accessibility in it Cons I don't like the location tracking, it's kinda uncomfortable Review Source R Reviewer Customer Success Officer Used the software for: Less than 1 year ### "A user since 1 year" October 6, 2023 5.0 made our life easier Pros easy to use, doesn't require much steps, has all the features for us who work remotely for big organizations to keep track of everything, when we request time off, overtime request, view the employee data base, ive love it so far Cons from my experience so far, there are no cons, just keep up the good support. Review Source R Reviewer Customer service executive Used the software for: Less than 1 year ### "Feedback and review" November 4, 2024 5.0 Its very interesting and helpful looks good Pros Very flexible and interactive looks good Cons I dont have anything that i dont like about it maybe just the processing speed Review Source R Reviewer negotiator Used the software for: Less than 1 year ### "overall experience " October 23, 2024 5.0 smooth and easy-going experience clocking in uploading doc getting updates Pros the interface is simple and easy to use Cons some of the functions won't work on android if i do clock in in by the app map, and then clock in by fingerprint it will clock me out Review Source R Reviewer Ux/Ui design Used the software for: 1-3 years ### "User review " October 16, 2023 5.0 Really great experience the website is easy to learn and has great usability Pros Requesting a time iff is a really easy function to use , it is timesaving as will Cons Nothing the experience is really amazing Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.