# Page 4 | Spectora Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 4 - Is Spectora the right Home Inspection solution for you? Explore 928 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/157144/Spectora/reviews --- Spectora 4.9 (928) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 12th, 2026 # Page 4 - Reviews of Spectora ## Showing most helpful reviews Showing 76-100 of 928 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use BC Brian C. Owner Real Estate Used the software for: 1-2 years ### "Two years of use with a great experience" August 21, 2024 5.0 Excellent! The staff has always been quick to help with questions and with resolving issues. Pros Ease of use and great customer support!! Cons You are transferring a ton of data between devices and sometimes it takes 3 or 4 minutes to load or may require rebooting Review Source DN David N. Inspector Real Estate Used the software for: Less than 6 months ### "5 stars & Recommend" September 4, 2024 5.0 Wonderful, the customer service team is responsive and helpful. Pros Reports are easy to read for clients and pretty to look at. Cons Multiple inspector reporting not able to merge if they are not on the same subscription. Switched from [HomeGauge](https://www.capterra.com/p/29014/HomeGauge/) Liked 's report setup for client viewing better Review Source RR Robert R. Owner Real Estate Used the software for: 2+ years ### "Spectora Software Review" July 4, 2024 5.0 Pros What I like most about is the combination of its visually appealing reports and its high level of customization. The reports look professional and polished, which impresses clients every time. The customization options allow me to tailor each report to specific needs, ensuring I can deliver exactly what is required. The customer service is exceptional, with a responsive and knowledgeable support team that is always ready to assist. The automation of emails and texts has significantly streamlined my communication process, saving me time and reducing the risk of missed follow-ups. Spectora’s integration with QuickBooks and Mailchimp is another standout feature. It simplifies my accounting and marketing efforts, making it easy to manage finances and stay connected with clients. Additionally, the software’s ability to handle payments directly is a huge convenience, ensuring a smooth and efficient transaction process. Overall, Spectora is a comprehensive and well-rounded tool that greatly enhances my inspection business. Cons As the owner of my inspection company, I find the cost of using to be a bit high, especially when adding additional inspectors to my team. While I absolutely love the software and the extensive features it offers, the pricing can be a bit steep as my business grows. It's something I have to carefully consider to ensure it aligns with my budget and expansion plans. Nonetheless, the value Spectora brings to my inspection process in terms of efficiency, customization, and top-notch support makes it a worthwhile investment for my company. Switched from [Inspection Apps](https://www.capterra.com/p/141418/Inspection-Apps/) is by far a superior platform that was going to grow with my business. Review Source NB Nick B. CEO Lead Inspector Real Estate Used the software for: 2+ years ### "THE best in home inspection software!" August 7, 2024 5.0 I love 's user friendly software and so do my clients and realtors! I recomend Spectora to all of the new home inspectors. Pros I love everything about ! Especially their customer service in the bubble or via email. I love that they take suggestion on how to help us inspectors to become more efficient. Cons Sometimes there will be some glitches or app freezes but they are easily fixed. Review Source ZG Zane G. Inspector Construction Used the software for: 2+ years ### "Best Customer Service in the Segment" July 16, 2024 5.0 I have been with them since before the launch of the new platform. It is far superior to the other companies that I have used. Pros Very easy to customize. Simple to adjust on site. Cons Syncing reports is too time consuming. Getting info from handheld device (iPad) to desk top takes too long. Reason for choosing Spectora Liked the features much better. Review Source RV Randen V. Home Inspector Real Estate Used the software for: Less than 6 months ### "Great service, great software" July 31, 2024 5.0 I really have no complaints about this software, and the customer service is exceptional. Pros Very easy to use. Reports look very professional. The backend has great automation and integrated features, like Stripe for accepting credit card payments while also offering alternative methods of payment. Amazing customer service - even their bot does a great job day or night! Scheduling is simple and integrates easily with my website using the provided widget code. Cons My only complaint is not having dark mode. I found a workaround using a dark mode extension on Chrome, but it's not perfect. The price point is a bit high, but after trying other home inspection software companies, I can truly say you get what you pay for. Switched from [Home Inspector Pro](https://www.capterra.com/p/70519/Home-Inspector-Pro/)[EZ Home Inspection Software](https://www.capterra.com/p/94788/EZ-Home-Inspection-Software/)[HomeGauge](https://www.capterra.com/p/29014/HomeGauge/) I wanted to find the most intuitive software with the best features. Review Source AL Anton L. Owner Inspector Construction Used the software for: 6-12 months ### "Great product" July 30, 2024 5.0 My overall experience is great and I truly appreciate the ease of use and template and reporting features. It also makes payments easy and secure. Pros I enjoy the process that has been made easy on my Desktop and Mobile app. I enjoy the ability to edit my templates and build new Templates from scratch. The reporting part is easy. Cons I don't like paying extra to edit the txt message that is going to my customers when a booking is complete. The current txt message is confusing to my clients I would enjoy the ability to personalize that for my Company. Review Source DG Dave G. Home Inspector Real Estate Used the software for: Less than 6 months ### "Spectora Review" July 18, 2024 5.0 I have saved a ton of time on a daily basis thanks to . I also appreciate how customizable the software is to suite my business needs. Pros Easy to use, saves time, very few software/app issues. Cons Some of the web page features are clunky and difficult to navigate. Alternatives considered [Home Inspector Pro](https://www.capterra.com/p/70519/Home-Inspector-Pro/)[ISNetworld](https://www.capterra.com/p/145737/ISNetworld/) Reason for choosing Spectora Based on reviews from InterNACHI forum. Switched from [HomeGauge](https://www.capterra.com/p/29014/HomeGauge/) I was unable to customize my agreement to meet my provincial requirements (customer initials and signature). Review Source DH Darryl H. Home Inspector Real Estate Used the software for: Less than 6 months ### "Spectora Review" August 8, 2024 5.0 All staff members have been friendly, helpful, and knowledgeable. Pros The design is fabulous!! Customer support is the best I've encountered from any business. Cons There are software bugs that I have to work around every day. Switched from [Palmtech Home Inspection Software](https://www.capterra.com/p/65388/Palm-Tech-Home-Insp-Software/) Poor product, horrible customer service. Review Source Cory G. Home inspector Real Estate Used the software for: 2+ years ### "Great all around product" June 27, 2024 4.0 has been a blessing to my business. With the automation of scheduling the business has become more professional in appearance and procedure. The business has become more profitable with automated upselling messages that go out with scheduling confirmation. Pros This software is an all in one reporting and scheduling suite. It is good, it works good, looks good ... and customer service is great. Cons There are a few glitches in the software that pop up from time to time. I would prioritize fixing the problems and odd spots in the software, over developing new features. Reason for choosing Spectora It had a similar feel to what I had been using before. However, over time it has become so much more than what I had before. Review Source JS Jason S. home inspector Real Estate Used the software for: 1-2 years ### "Home Inspector" July 20, 2024 5.0 Pros It keeps track of my schedule. Its pretty easy to use. Cons Sometimes when I add a new item it does not show the letters as im typing. I cant tell what letter I put in Review Source RC Ryan C. home inspector Construction Used the software for: 1-2 years ### "Best inspection software" July 2, 2024 5.0 love it, love the support team. Ease of use, great customer support and efficiency are the hallmarks of Spector. Pros the support team is amazing, always helpful in answering questions. they help you set up the website and get the software tuned to your specifications. Cons as of now is working on correcting all short falls Alternatives considered [HomeGauge](https://www.capterra.com/p/29014/HomeGauge/) Reason for choosing Spectora current company was using so i was able to get used to it Review Source DM David M. Owner Consumer Goods Used the software for: 1-2 years ### "Spectora Review" June 27, 2024 5.0 Very good customer service, they are very knowledgable about the product they service. Pros Very easy to work with, they helped every step of the way to get things up and running. Cons Suggestions to change / improve seem to fall off without follow-up. Review Source AD Arolfo D. Home Inspector Commercial Real Estate Used the software for: 2+ years ### "Good system " June 28, 2024 5.0 I had good experience with them so far. I enjoy Pros I like how easy it is to use and quick response Cons Pricing, wish it was cheaper monthly forsure Review Source RA Randall A. Home Inspector Real Estate Used the software for: 2+ years ### "Best Software!" May 13, 2024 5.0 Delightful! Amazing! An inspector's best friend! Pros This app has taken away the burden of reporting. Its extremely easy to navigate, customize, and use in the field. I've used other software such as 3D Inspect and Home Guage and had to work for hours post inspection adding photos and comments. allows me to observe and report and deliver same day. Before spectora i could only do 2 inspections a day, and id have to work ALL day to do it. With Spectora, I've done as many as 5 inspections in a day and had the reports out that evening. Cons The apple version works beyter than android currently. Switched from [3D Inspection System](https://www.capterra.com/p/145702/3D-Inspection-System/) My previous employer was uaing it, I was hooked. Review Source BM Bill M. Home Inspector Owner Real Estate Used the software for: 2+ years ### "Awesome Software!!" January 9, 2024 5.0 Absolutely AMAZING!!! Could not be more happy with Helping me grow my business!!! Pros Everything about is AMAZING!! Spectora software has helped me grow my business!! Customer Service is absolutely AWESOME!!! Every issue I have ever had was usually my own doing, but the chat bubble and every Spectora customer service person I chatted with helped me solve every issue I have ever had!! Always recommend Spectora to everyone I know who is starting their own home Inspection business!!! Or even established home inspection companies I recommend spectora to. They see my report examples and are blown away!! Cons not really a CON, I know its in the works, but the pay at closing option I am really looking forward to!!! Reason for choosing Spectora Ease of use and AMAZING customer service!! Switched from [Home Inspector Pro](https://www.capterra.com/p/70519/Home-Inspector-Pro/)[HomeGauge](https://www.capterra.com/p/29014/HomeGauge/)[ISNetworld](https://www.capterra.com/p/145737/ISNetworld/) I started with another company who used Homegauge, not a fan at all!! When I started my own I shopped around a little and tried other software. After I started using , there was nothing else that compared to the ease of use and the amazing customer service!!! Review Source CW Cj W. Professional Inspector Construction Used the software for: 1-2 years ### "Good product, with a few gliches here and there" February 28, 2023 5.0 has been overall a great company to work with. One downside is the amount of time it often takes to get a phone call with them. I don't always have time to chat online with someone, but instead need a quick phone call so I can get the issue fixed and move on. Their call scheduling is frustrating. It often takes 3 plus days to get a scheduled phone call, only to need them to call you back with a solution. While online makes sense (it is a software company after all) I really hope they step up their phone game for guys that need an answer quick to finish a job or report. Pros Ease of use. The product is especially simple to use on the front end, which makes time management and overall efficiency so much easier to accomplish. The reports come out clean, and easy to understand, which is fantastic. We rarely receive follow up calls from clients, simply because the reports are easy to understand. Cons We have payment service issues with almost every server maintenance period. Our business name keeps getting reset to the default "Facebook", which will show on customers bank statements. This often leads to their bank "auto-flagging" the charge as fraud, which then means we have to argue it. Last year we lost nearly $1200 to improperly flagged "fraudulent" charges...which is irritating to say the least. Now that we have identified when it happens, it is not as bad, but still frustrating that such an expensive software has such a stupid nuance. Review Source JC Julian C. Owner Real Estate Used the software for: 6-12 months ### "I am loving Spectora" December 20, 2023 5.0 Its been great! The support staff is always helpful and I like that they are continuously working on building a better product for inspectors. Pros The ease of use, adaptability, and how it has decreased my report writing time during and after the inspection. Cons Sometimes the comments in my report are not in a specific order. But they are in the report and that is what is important. Switched from [HomeGauge](https://www.capterra.com/p/29014/HomeGauge/) HomeGauge was getting clunky. I couldn't save new comments to my library in the field. I would have to spend an additional 2+ hours at home editing photos on my laptop. The phone app would constantly crash and lose a ton of inspection info. Review Source AS Adrian S. Owner Real Estate Used the software for: 2+ years ### "Spectora is a game changer" May 24, 2023 5.0 Another user introduced me to the Spectora team at a conference. That meeting changed the direction of our company. The ease of use and features have allowed us to grow drastically since we switched over in 2020. From our switchover to present day, our experience has been amazing. I only wish we heard about Spectora sooner. Pros has been a game changer for our company. When we moved to Spectora, our team was comfortable with the new system within a week. Our inspectors complete most reports on site. Spectora has given our team their evenings back. The support is amazing and the look to our reports is second to none. I can't describe how much difference having Spectora has made for our dramatic growth over the last few years. Cons I have very little to complain about. Service is fantastic. I would like to see a set date to shut down the legacy version so the proper attention can be given to the next generation system. But that is being not picky as our company loves . Alternatives considered [Home Inspector Pro](https://www.capterra.com/p/70519/Home-Inspector-Pro/) Reason for choosing Spectora Overall features and ease of use when comparing the two made it an easy decision. Review Source KR Kelly R. President Real Estate Used the software for: 2+ years ### "The Best option for inspection writing software that exists today!" June 28, 2023 5.0 Generally excellent with a few hiccups on the mobile app. Extremely helpful and dedicated CS staff. Easy, if expensive one source solution for software, marketing, website development and website updates. As with any service related business, there is room for improvement, but is really the best solution that exists today for inspection software and back office processing in an all in one product. The support is fantastic, and the end product is very, very client friendly. My customers love the reports! Pros Excellent support staff, extremely helpful and really go the extra mile to find the answers I need. Well designed software, with an excellent and extremely user friendly report format. Once you have the software customized to meet your individual company, it's super easy to produce excellent, visually stimulating narrative style reports for the end user clients. Cons Years into the beta process on the mobile app and there are still numerous problems with photos and data loading properly into the finished report. The mobile app still really struggles in areas with weak cellular data access. Considering that is probably 1/3 - 1/2 of my territory, it's really frustrating. They need to figure out how to make the app completely functional and saved to the local device, ie. iPhone or iPad. Reason for choosing Spectora Best product, most complete solution. Review Source BP Brandon P. Home Inspector Real Estate Used the software for: 2+ years ### "Spectora is the Gold Standard of Reporting Software" January 13, 2024 5.0 is the premier home inspection reporting software. Pros is a one stop shop. They cover everything from scheduling, my website hosting / design, and the final product that is my home inspection report. Cons To be honest I have no feedback for improvement. They run a tight ship. Review Source DC Dane C. Owner Real Estate Used the software for: 1-2 years ### "Spectora is an Essential Tool for Home Inspectors" January 22, 2024 5.0 Won't live without it. is an Essential Tool for Home Inspectors that caters to the industry and continuously improves. Pros I use Software. They also provide and host my website which includes integrated features with the software. User friendly and great support. It also pulls all my credentials from the International Assocation of Certified Home Inspectors. Cons I'm not sure I've experienced any cons worth writing about. I'm growing along with them, and we are both continuously improving. Reason for choosing Spectora More advanced technology and the option to include the website package. Review Source Patrick B. Owner Operator Real Estate Used the software for: 6-12 months ### "Great software for any home inspection business " February 18, 2024 5.0 9 out of 10. I prefer over many other software companies. The fee is a little more than others but you get what you pay for. Pros The simplicity of the templates and the end product for my clients is top notch. I like the payment processing and contract delivery. Cons Photo editing and the ability to easily navigate the financials of what payments are unpaid by clients vs what payments are paid or even processing. Reason for choosing Spectora Implicitly of the reporting software and the ability to manipulate the templates. Review Source BH Benjamin H. Inspector/Realtor Real Estate Used the software for: 6-12 months ### "Clients, REALTORS® and I LOVE it!!!" August 27, 2019 5.0 solves problems before I have them so that I do not have any issues whatsoever! Pretty sure they've thought of everything! It really is the perfect all-in-one platform for a home inspector. Website, scheduling, payment processing, contact management, mileage tracker, the list goes on. I'm the only inspector in the state that can deliver the report onsite and I owe that to Spectora. Pros The software is absolutely phenomenal. I cannot recommend it enough. I love that I can annotate photos in process, add videos (GFCI's not tripping, jetted tubs operating, etc.) all in a super slick package that clients find easy to read, view and use. REALTORS® absolutely love it too. I've been a REALTOR® since 2011 and have been involved with approximately 300 home inspections in that time and I have never seen a report that wows people like 's report does. As a licensed home inspector, I love how easy it is to use and that the saved observational comments serve as reminders so that I do not overlook anything. The website is beautiful and user-friendly, the payment processing is next-day and I'm able to block out my schedule as necessary for family events, travel, etc. so that clients are unable to schedule during those times. It syncs with Google Calendar so I get notifications an hour and a half hour before and it works seamlessly between my iPhone and iPad so that I can modify the report using whichever is most convenient for me. The system emails and texts everyone involved (listing licensee, selling licensee, the client, etc.) so that everyone is aware of when the inspection is to take place and there are no surprises. I get thanked for the reminders weekly! Their customer service goes above and beyond and I have always had a super positive experience. They're responsive and a dream to work with! Cons If I could change one thing, it would be that the total number of the various levels of observations would be clickable at the top of the report so that it would collate the corresponding items into one clickable option (aka Health and Life Safety). However, the function is there in the Summary mode, I just wish the totals were clickable. Outside of that one little tweak, the software and website are amazing and I would not change a thing. Reason for choosing Spectora As a REALTOR®, I have seen all kinds of inspection reports and when I was searching for a software solution for performing home inspections, I came across and a huge smile came across my face. It's the perfect platform and meets all my needs in one place. It is visually appealing, a breeze to use and my clients absolutely love it. I cannot rave enough about it and I'm hoping that other inspectors in Alaska don't know about it so that I can leverage the ability to deliver the report onsite for a while longer. Review Source KP Kyle P. Home Inspector Real Estate Used the software for: 2+ years ### "Greedy without any accountability for anything promised" November 3, 2023 2.0 Was so hopeful and excited and after countless issues in combination with hallow apologies and an overall lack of any accountability on their end I have come to loathe the name . Literally hearing or seeing the name or logo raises my blood pressure. When I think of how much money I spent vs the problems I have had and the lack of any kind of solution or even effort or attempt to fix the problem or provide a work around amazes me I haven't left. I won't be surprised at all if I find out this was all a game to get a decent valuation and the two \[sensitive content hidden\]dump the company to make a pile of cash and leave all of us that put up with their garbage with the hope of something better to wait for whomever buys it to fix the pile they leave them with. If it can be done. The only things that makes sense the more I think about it. Just wait and see. They will try and go public soon. Pros The only thing I like about is the way the summary looks and the repair request builder. Cons The least helpful thing about is the support. Regardless of what platform you are on, regular or their advanced business platforms, there is zero phone support. The best I could get when joining advanced after writing into chat for help and going over my advanced account to ensure I have set it up in the best possible way and to see if I could do anything better was a link to schedule out a call 3 - 4 days later. I had that day off and the time to do it right than. I had inspections to conduct over the next few days, not to mention I'm paying them hundreds a month to be the backbone of my inspection company, handle the scheduling, follow up, payments, reporting ect, and the best I can do is chat with someone? Are you kidding me? There is abosolutely zero flexibility in the platform. For example, I have a license and a friend thats an inspector I'm helping start up has a license in his account. I was going to have him come with me on a few inspections while he got his feet wet and to get his confidence up, and maybe in the future when we were doing 10k sq ft houses and over utilize him as a second. Despite him paying $99 already for his license, I needed to pay another $89 on my account plus what we both already paid so he could join me on a few inspections a year. As I have mentioned I have had countless things that have gone wrong, the reporting system that has been stuck in the sandbox for the past year plus we were told was going to be made permanent Alternatives considered [Home Inspector Pro](https://www.capterra.com/p/70519/Home-Inspector-Pro/)[HomeGauge](https://www.capterra.com/p/29014/HomeGauge/) Reason for choosing Spectora Thought that they were going to have that technology start up mentality that cared about their clients and understood they are the ones that make or break a company. Would back up their promises and talk to deliver a product that was evolving and constantly developing to get better for the end user. Boy was I wrong about that. I feel more like I got boiler roomed and paid a ton of money for a penny stock worth nothing, but all my money is sitting here now so do I ride it out or move on. If your a new inspector, or thinking about moving because of the above, I'm not embellishing because I'm bitter and pissed. Everything I have said other than predictions is 100% true. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.