# Page 4 | Spectora Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 4 - Is Spectora the right Home Inspection solution for you? Explore 917 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/157144/Spectora/reviews

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Spectora

4.9 (917)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 4 - Reviews of Spectora

## Showing most helpful reviews

Showing 76-100 of 917 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

DM

David M.  
Owner  
Consumer Goods  
Used the software for: 1-2 years

### "Spectora Review"

June 27, 2024

5.0

Very good customer service, they are very knowledgable about the product they service.

Pros

Very easy to work with, they helped every step of the way to get things up and running.

Cons

Suggestions to change / improve seem to fall off without follow-up.

Review Source

JE

Justin E.  
Home inspector  
Real Estate  
Used the software for: 1-2 years

### "Highly Recommend"

May 31, 2024

5.0

Pros

Spectora is an all in one software. Im able to edit and tailor my reports and the templates to exactly how i like, which makes performing the inspection while doing the report very time efficient. I also like how inspections can be scheduled by clients or agents, and spectora captures your agreement and payment. Customer service is great too. Very much worth it!

Cons

i couldnt transfer the exact software i was using prior but i found a better template to work from so it worked out

Switched from

[Norton AntiVirus](https://www.capterra.com/p/648/Norton-Security/)

not time efficient and outdated and slow software

Review Source

RA

Randall A.  
Home Inspector  
Real Estate  
Used the software for: 2+ years

### "Best Software!"

May 13, 2024

5.0

Delightful! Amazing! An inspector's best friend!

Pros

This app has taken away the burden of reporting. Its extremely easy to navigate, customize, and use in the field. I've used other software such as 3D Inspect and Home Guage and had to work for hours post inspection adding photos and comments. Spectora allows me to observe and report and deliver same day. Before spectora i could only do 2 inspections a day, and id have to work ALL day to do it. With Spectora, I've done as many as 5 inspections in a day and had the reports out that evening.

Cons

The apple version works beyter than android currently.

Switched from

[3D Inspection System](https://www.capterra.com/p/145702/3D-Inspection-System/)

My previous employer was uaing it, I was hooked.

Review Source

BW

Brent W.  
Home Inspector  
Real Estate  
Used the software for: 1-2 years

### "Great Tool"

May 30, 2024

5.0

Pros

Its helped me schedule and perform more inspections than ever before, as a growing business spectora has helped my final report look shiny and clean

Cons

everyone else in my service area uses it, so its harder to stand out.

Alternatives considered

[Inspector Toolbelt](https://www.capterra.com/p/241238/Inspector-Toolbelt/)

Switched from

[ISNetworld](https://www.capterra.com/p/145737/ISNetworld/)

They are linked with insurance companies and trying to take over the industry

Review Source

Todd L.  
Home Inspector  
Real Estate  
Used the software for: 1-2 years

### "Spectora Home Inspection Software"

May 7, 2024

5.0

Pros

Spectora Home Inspection Software offers a user-friendly experience that streamlines the inspection process from start to finish. From scheduling to generating reports, it's designed to make the job easier for inspectors. One of its standout features is the professional appearance of the generated reports, which are visually appealing and comprehensive. The interface is intuitive, making it accessible even to those who may not be tech-savvy. Inspectors can efficiently input data, take photos, and annotate findings without feeling bogged down by complicated software. This simplicity enhances productivity, allowing inspectors to focus on the task at hand rather than wrestling with the software. However, the biggest drawback of Spectora is its price. While it offers significant value in terms of usability and report quality, the cost may be prohibitive for some inspectors, especially those operating on a tight budget or just starting out in the field. It's an investment that may pay off over time for established inspectors or inspection companies, but it may be a barrier to entry for others. In summary, Spectora Home Inspection Software is an excellent choice for inspectors looking for an easy-to-use solution with professional-looking reports. However, its high price point may be a deterrent for some potential users.

Cons

As I delve into commercial inspections to navigate the slow real estate market, I attempted to make some edits to my automations only to hit a roadblock. Turns out, Spectora requires me to upgrade to their custom phone line service at $20 a month just to make simple text adjustments – more expensive than what I pay per line with my cell provider! It's frustrating to feel nickel and dimed, especially when all I need is a platform that doesn't charge for every little tweak. All I wanted was to remove the word 'home' and keep 'inspection' in my automated text.

Review Source

DW

Dennis W.  
Owner  
Real Estate  
Used the software for: 2+ years

### "Try the trial"

June 8, 2024

5.0

It has benefited my ability to grow in this industry.

Pros

I like Spectora's ease of use. It keeps me organized.

Cons

As of now, I do not have anything negative or constructive criticism.

Review Source

NG

Nic G.  
Owner  
Real Estate  
Used the software for: 1-2 years

### "Its the only program ill ever use"

May 9, 2024

5.0

I wouldn't be doing as well as I am today with my company without them.

Pros

The software and program are great but I think what I like the most is the team behind it. The fast online help when I have an issue or question. They are always there to help and go as far as sending how to vids or just fixing the problem for me. Very friendly staff. Again the best part of Spectora is feeling apart of the team with them.

Cons

I can't thank them for all the amazing work they have done or helping me out in person.

Alternatives considered

[Horizon](https://www.capterra.com/p/29052/HORIZON/)

Reason for choosing Spectora

The 6 days a week online help team. The way the program is set up is very easy to use. I felt it looked great and professional for my clients. The automation and communication for my clients and agents is outstanding. The mobile app is defiantly a must and they nailed it.

Review Source

JK

Josh K.  
Owner, CPI  
Real Estate  
Used the software for: 1-2 years

### "Spectora review - love the on site report capability! "

May 17, 2024

5.0

Pros

Efficiency, professional appearance, highly customizable, ease of accessing customer service, integration with my Spectora hosted website.

Cons

N/A - I am highly satisfied with the service received from Spectora.

Review Source

Kris H.  
Inspector  
Real Estate  
Used the software for: 2+ years

### "Spectora it's a game changer in the inspection business"

April 26, 2024

5.0

We all have problems that we face what I love about Spectora is that they always help out when needed and get to the bottom of the problem and it gets solved within a timely fashion.

Pros

Ease of use, looks profession, lots of optional services that can be added into the reports.

Cons

Cost, or a better discount for multi inspector firms like mine.

Alternatives considered

[HomeGauge](https://www.capterra.com/p/29014/HomeGauge/)

Reason for choosing Spectora

Multi Inspector took where we can all work on one property at the same time while assisting other inspectors

Switched from

[InspectVue Residential](https://www.capterra.com/p/29013/InspectVue-Residential/)

Tech problems on the last system, always crashing. Tons of down time, 1 person working in the company they were too small. We do a lot of volume so can't have downtime

Review Source

RT

Ryan T.  
Home Inspector  
Real Estate  
Used the software for: 2+ years

### "It's the best out there! "

May 8, 2024

5.0

It's been great. They are not owned by a third-party corporation that tries to sell my client's insurance, warranties, or alarm systems. Customer service is excellent. Once set up to your liking, the reports are fast and easy to produce.

Pros

Easy on-site reporting Clients and Agent love the look and layout.

Cons

There are occasional glitches but they have not affected our ability to complete a report and send it out in a timely manner

Reason for choosing Spectora

It has better back office software and more options I need.

Switched from

[HomeGauge](https://www.capterra.com/p/29014/HomeGauge/)

Not that great and owned by an insurance company

Review Source

AB

Adam B.  
Owner Operator  
Consumer Services  
Used the software for: 6-12 months

### "Great Product"

May 24, 2024

5.0

Pros

Reports look very professional. Easy to use, very customizable software. Great client feedback on website and reports.

Cons

Annual subscription cost, with Palm Tech there was only the initial purchase cost for the software.

Reason for choosing Spectora

Wanted the best software available, with automation for emails, payments, scheduling and a modern website in an all-in-one package.

Review Source

ES

Ethan S.  
CEO  
Real Estate  
Used the software for: 1-2 years

### "Industry Heroes"

May 10, 2024

5.0

I love everything about the software and the support team, and how it all comes together to help me seamlessly run a successful inspection business. 10/10 would recommend!

Pros

The entire system is amazing. Everything has been meticulously crafted for a superior user experience.

Cons

Duplication of template photos is sort of a pain, but that’s just something to not-pick about. I still love it!

Review Source

SB

Sarah B.  
Home Inspector  
Real Estate  
Used the software for: 1-2 years

### "The best software"

May 21, 2024

5.0

Amazing experience with the software and customer support

Pros

Easy to use, easy to read, agent and client friendly

Cons

There is a bug that only appears to be an issue for Galaxy phones. It has been unfixed for months and now I am unable to use my phone for summaries with clients due tot he photos being so blurry.

Review Source

RL

Randy L.  
Owner  
Real Estate  
Used the software for: 2+ years

### "Solid software platform company has questionable integrity"

April 27, 2024

3.0

It’s been a good 2 1/2 years up until recently.

Pros

Solid platform for inspections, agent, and client management, basic metrics.

Cons

When you say that, a client is grandfathered in to a specific price for a feature, and then raise the rate, you lose your client and call your integrity into question

Review Source

TT

Tommy T.  
Owner  
Real Estate  
Used the software for: 1-2 years

### "A software above the rest!"

April 30, 2024

5.0

Over 2 years ago I started using spectora for my business, and I couldn't be more impressed. Not only does the software itself streamline my operations and boost productivity, but the staff behind it goes above and beyond to ensure I get the most out of it. From prompt customer support to personalized assistance, they truly care about their users' success. Thanks to spectora and its dedicated team, my business has seen significant growth and efficiency improvements. Highly recommend!

Pros

Fast reporting and great communication between my team and spectora

Cons

I wished the tasks would show up on the inspectors app so they could keep the radon and water pick ups more organized

Review Source

MF

Matthew F.  
Home Inspector  
Real Estate  
Used the software for: 1-2 years

### "Great Program and Worth the Money"

May 4, 2024

5.0

Pros

One stop shop for all of my home inspection business needs. The ease of automation to include texts and emails, updating the calendar, end of year stats for tax purposes, editing the reports to make them easier for your needs, the list goes on.

Cons

Saving and syncing from a mobile device seems to have some issues every now and then but the majority of the info is still transferred so I make it work. The cost is a bit higher than some of the other programs but when you weigh your options and look at what you are getting out of the deal, its a no brainer.

Review Source

BM

Bill M.  
Home Inspector Owner  
Real Estate  
Used the software for: 2+ years

### "Awesome Software!!"

January 9, 2024

5.0

Absolutely AMAZING!!! Could not be more happy with Spectora Helping me grow my business!!!

Pros

Everything about Spectora is AMAZING!! Spectora software has helped me grow my business!! Customer Service is absolutely AWESOME!!! Every issue I have ever had was usually my own doing, but the chat bubble and every Spectora customer service person I chatted with helped me solve every issue I have ever had!! Always recommend Spectora to everyone I know who is starting their own home Inspection business!!! Or even established home inspection companies I recommend spectora to. They see my report examples and are blown away!!

Cons

not really a CON, I know its in the works, but the pay at closing option I am really looking forward to!!!

Reason for choosing Spectora

Ease of use and AMAZING customer service!!

Switched from

[Home Inspector Pro](https://www.capterra.com/p/70519/Home-Inspector-Pro/)[HomeGauge](https://www.capterra.com/p/29014/HomeGauge/)[ISNetworld](https://www.capterra.com/p/145737/ISNetworld/)

I started with another company who used Homegauge, not a fan at all!! When I started my own I shopped around a little and tried other software. After I started using Spectora, there was nothing else that compared to the ease of use and the amazing customer service!!!

Review Source

CW

Cj W.  
Professional Inspector  
Construction  
Used the software for: 1-2 years

### "Good product, with a few gliches here and there"

February 28, 2023

5.0

Spectora has been overall a great company to work with. One downside is the amount of time it often takes to get a phone call with them. I don't always have time to chat online with someone, but instead need a quick phone call so I can get the issue fixed and move on. Their call scheduling is frustrating. It often takes 3 plus days to get a scheduled phone call, only to need them to call you back with a solution. While online makes sense (it is a software company after all) I really hope they step up their phone game for guys that need an answer quick to finish a job or report.

Pros

Ease of use. The product is especially simple to use on the front end, which makes time management and overall efficiency so much easier to accomplish. The reports come out clean, and easy to understand, which is fantastic. We rarely receive follow up calls from clients, simply because the reports are easy to understand.

Cons

We have payment service issues with almost every server maintenance period. Our business name keeps getting reset to the default "Facebook", which will show on customers bank statements. This often leads to their bank "auto-flagging" the charge as fraud, which then means we have to argue it. Last year we lost nearly $1200 to improperly flagged "fraudulent" charges...which is irritating to say the least. Now that we have identified when it happens, it is not as bad, but still frustrating that such an expensive software has such a stupid nuance.

Review Source

JC

Julian C.  
Owner  
Real Estate  
Used the software for: 6-12 months

### "I am loving Spectora"

December 20, 2023

5.0

Its been great! The support staff is always helpful and I like that they are continuously working on building a better product for inspectors.

Pros

The ease of use, adaptability, and how it has decreased my report writing time during and after the inspection.

Cons

Sometimes the comments in my report are not in a specific order. But they are in the report and that is what is important.

Switched from

[HomeGauge](https://www.capterra.com/p/29014/HomeGauge/)

HomeGauge was getting clunky. I couldn't save new comments to my library in the field. I would have to spend an additional 2+ hours at home editing photos on my laptop. The phone app would constantly crash and lose a ton of inspection info.

Review Source

AS

Adrian S.  
Owner  
Real Estate  
Used the software for: 2+ years

### "Spectora is a game changer"

May 24, 2023

5.0

Another Spectora user introduced me to the Spectora team at a conference. That meeting changed the direction of our company. The ease of use and features have allowed us to grow drastically since we switched over in 2020. From our switchover to present day, our experience has been amazing. I only wish we heard about Spectora sooner.

Pros

Spectora has been a game changer for our company. When we moved to Spectora, our team was comfortable with the new system within a week. Our inspectors complete most reports on site. Spectora has given our team their evenings back. The support is amazing and the look to our reports is second to none. I can't describe how much difference having Spectora has made for our dramatic growth over the last few years.

Cons

I have very little to complain about. Service is fantastic. I would like to see a set date to shut down the legacy version so the proper attention can be given to the next generation system. But that is being not picky as our company loves Spectora.

Alternatives considered

[Home Inspector Pro](https://www.capterra.com/p/70519/Home-Inspector-Pro/)

Reason for choosing Spectora

Overall features and ease of use when comparing the two made it an easy decision.

Review Source

KR

Kelly R.  
President  
Real Estate  
Used the software for: 2+ years

### "The Best option for inspection writing software that exists today!"

June 28, 2023

5.0

Generally excellent with a few hiccups on the mobile app. Extremely helpful and dedicated CS staff. Easy, if expensive one source solution for software, marketing, website development and website updates. As with any service related business, there is room for improvement, but Spectora is really the best solution that exists today for inspection software and back office processing in an all in one product. The support is fantastic, and the end product is very, very client friendly. My customers love the reports!

Pros

Excellent support staff, extremely helpful and really go the extra mile to find the answers I need. Well designed software, with an excellent and extremely user friendly report format. Once you have the software customized to meet your individual company, it's super easy to produce excellent, visually stimulating narrative style reports for the end user clients.

Cons

Years into the beta process on the mobile app and there are still numerous problems with photos and data loading properly into the finished report. The mobile app still really struggles in areas with weak cellular data access. Considering that is probably 1/3 - 1/2 of my territory, it's really frustrating. They need to figure out how to make the app completely functional and saved to the local device, ie. iPhone or iPad.

Reason for choosing Spectora

Best product, most complete solution.

Review Source

BP

Brandon P.  
Home Inspector  
Real Estate  
Used the software for: 2+ years

### "Spectora is the Gold Standard of Reporting Software"

January 13, 2024

5.0

Spectora is the premier home inspection reporting software.

Pros

Spectora is a one stop shop. They cover everything from scheduling, my website hosting / design, and the final product that is my home inspection report.

Cons

To be honest I have no feedback for improvement. They run a tight ship.

Review Source

DC

Dane C.  
Owner  
Real Estate  
Used the software for: 1-2 years

### "Spectora is an Essential Tool for Home Inspectors"

January 22, 2024

5.0

Won't live without it. Spectora is an Essential Tool for Home Inspectors that caters to the industry and continuously improves.

Pros

I use Spectora Software. They also provide and host my website which includes integrated features with the software. User friendly and great support. It also pulls all my credentials from the International Assocation of Certified Home Inspectors.

Cons

I'm not sure I've experienced any cons worth writing about. I'm growing along with them, and we are both continuously improving.

Reason for choosing Spectora

More advanced technology and the option to include the website package.

Review Source

Patrick B.  
Owner Operator  
Real Estate  
Used the software for: 6-12 months

### "Great software for any home inspection business "

February 18, 2024

5.0

9 out of 10. I prefer Spectora over many other software companies. The fee is a little more than others but you get what you pay for.

Pros

The simplicity of the templates and the end product for my clients is top notch. I like the payment processing and contract delivery.

Cons

Photo editing and the ability to easily navigate the financials of what payments are unpaid by clients vs what payments are paid or even processing.

Reason for choosing Spectora

Implicitly of the reporting software and the ability to manipulate the templates.

Review Source

BH

Benjamin H.  
Inspector/Realtor  
Real Estate  
Used the software for: 6-12 months

### "Clients, REALTORS® and I LOVE it!!!"

August 27, 2019

5.0

Spectora solves problems before I have them so that I do not have any issues whatsoever! Pretty sure they've thought of everything! It really is the perfect all-in-one platform for a home inspector. Website, scheduling, payment processing, contact management, mileage tracker, the list goes on. I'm the only inspector in the state that can deliver the report onsite and I owe that to Spectora.

Pros

The software is absolutely phenomenal. I cannot recommend it enough. I love that I can annotate photos in process, add videos (GFCI's not tripping, jetted tubs operating, etc.) all in a super slick package that clients find easy to read, view and use. REALTORS® absolutely love it too. I've been a REALTOR® since 2011 and have been involved with approximately 300 home inspections in that time and I have never seen a report that wows people like Spectora's report does. As a licensed home inspector, I love how easy it is to use and that the saved observational comments serve as reminders so that I do not overlook anything. The website is beautiful and user-friendly, the payment processing is next-day and I'm able to block out my schedule as necessary for family events, travel, etc. so that clients are unable to schedule during those times. It syncs with Google Calendar so I get notifications an hour and a half hour before and it works seamlessly between my iPhone and iPad so that I can modify the report using whichever is most convenient for me. The system emails and texts everyone involved (listing licensee, selling licensee, the client, etc.) so that everyone is aware of when the inspection is to take place and there are no surprises. I get thanked for the reminders weekly! Their customer service goes above and beyond and I have always had a super positive experience. They're responsive and a dream to work with!

Cons

If I could change one thing, it would be that the total number of the various levels of observations would be clickable at the top of the report so that it would collate the corresponding items into one clickable option (aka Health and Life Safety). However, the function is there in the Summary mode, I just wish the totals were clickable. Outside of that one little tweak, the software and website are amazing and I would not change a thing.

Reason for choosing Spectora

As a REALTOR®, I have seen all kinds of inspection reports and when I was searching for a software solution for performing home inspections, I came across Spectora and a huge smile came across my face. It's the perfect platform and meets all my needs in one place. It is visually appealing, a breeze to use and my clients absolutely love it. I cannot rave enough about it and I'm hoping that other inspectors in Alaska don't know about it so that I can leverage the ability to deliver the report onsite for a while longer.

Review Source

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