# Page 9 | Spectora Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 9 - Is Spectora the right Home Inspection solution for you? Explore 917 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/157144/Spectora/reviews

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Spectora

4.9 (917)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 9 - Reviews of Spectora

## Showing most helpful reviews

Showing 201-225 of 917 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

TB

Todd B.  
Owner  
Real Estate  
Used the software for: 1-2 years

### "A League of Their Own"

December 12, 2022

5.0

Pros

The modern look and feel of the finished reports and the ease of use of the app.

Cons

The software is continuously improving features and does not have all the bells and whistles that the biggest tech companies would have, but it far outpaces the competition in the home inspection industry and Spectora regularly asks for improvement recommendations and feedback from their users.

Reason for choosing Spectora

During my training I was exposed to another software provider. Spectora saves hours per report compared to the "old fashioned way" done by my training provider.

Review Source

MR

Mark R.  
Owner  
Real Estate  
Used the software for: 2+ years

### "Well Thought Out Intuitive Software"

April 14, 2022

5.0

I highly recommend this system.

Pros

The end result is far and away better than any report software I've used.

Cons

The app can be buggy as they are getting ready to launch the new version. I develop work arounds in the field but it can be frustrating on a busy day.

Switched from

[HomeGauge](https://www.capterra.com/p/29014/HomeGauge/)

More user friendly reports, in field template editing, in field photo editing.

Review Source

JH

Jeremy H.  
Professional Home Inspector  
Real Estate  
Used the software for: 6-12 months

### "Worth every penny!!!"

February 7, 2024

5.0

Spectora was a vital asset in my midlife career change. From the unbelievable customer service, to the templates, from the ease of use with the mobile app and payment collection format, Spectora has made my career change significantly easier. I can and have highly recommended the service to all of my colleagues!!!

Pros

Ease of use. Mobile App. Customer Service and Support (10 Stars!!!). Reports are always praised by customers.

Cons

That I didn't dive to into all Spectora has to offer sooner!

Review Source

BB

Ben B.  
Owner - Inspector  
Real Estate  
Used the software for: 6-12 months

### "Great Product"

March 28, 2023

5.0

Overall the tool is great. I’m still learning how to better utilize the tool to streamline my process, and I still struggle a bit with modifying the templates and making things look exactly like I want. The support team has been great on the occasions I’ve needed to use them. Overall I’m very satisfied with Spectora and would recommend checking it out.

Pros

I moved to Spectora from EZ Home Inspection Software in March of 2022. The reason for the switch was to streamline my report writing process and have ability to embed video content into the report. The tool is very easy to use and figure out, it has been pretty intuitive the learn. The integration of pictures and video has been great. My report writing process is definitely faster than it was before.

Cons

I would like to be able to have longer video clips. Also, the app limits how many reports can be stored in the app and I can’t figure out how to adjust setting so I don’t run into need to reset the app. The pricing is reasonable but a little more expensive than I would like. I added a second inspector for a time and the cost almost doubled which I thought was excessive.I

Reason for choosing Spectora

Spectora was best option at the time I was looking.

Review Source

WO

William O.  
Owner  
Real Estate  
Used the software for: Less than 6 months

### "Soup to nuts Home Inspection report management suite that checks all the boxes."

April 15, 2021

5.0

Getting up and going with the report writer, transaction manager, and payment manager could not have been easier. The interface is self-explanatory for the most part, and chat support is fast and set up to get you to your answer quickly and efficiently. Chat support team is awesome. Obviously VERY well trained.

Pros

In the report writer, the global search feature is a game changer. No need to navigate to the proper section. Just enter a few words in the search bar and get to the narrative you need quickly.

Cons

Some text fields are smaller than they need to be, making editing within them frustrating at times. Use of gray type as a design feature gets in the way of quick reading and efficiency.

Switched from

[HomeGauge](https://www.capterra.com/p/29014/HomeGauge/)

HomeGauge bought out HomeHubZone (my original solution), promising to meld it with their product to create a best-of-both-worlds product. I spent over a year on their Beta team, only to be left wondering when this product would be ready. I learned third-hand that HG no longer supported HHZ, and after numerous inquiries was finally able to see the recent Beta version of their "WebWriter". I was very much underwhelmed and decided it was time to take a closer look at Spectora. Very glad I did. There are a few things I miss about HHZ, but so many other great features that make my work easier and add value to my product. Way to numerous to list here. Suffice it to say that Spectora appears to have been built from the ground up with the focus on building the report in the field, with little to no deskwork required.

Review Source

David B.  
General Manager  
Real Estate  
Used the software for: 1-2 years

### "Forward-thinking, great customer service"

August 26, 2019

5.0

Compared to HG, inspection reports are completed much faster. Also I don't have to use another scheduling software like ISN. It's all built in.

Pros

The best thing about this software is that the developers made it tech-forward from the ground up. Very easy to use and fast. The other thing that amazes me is the customer service. I always get a response within 5 minutes and they are always able to answer my questions

Cons

The worst part about this software is it's battery usage on my iPhone X. I'm not sure what they can do to cut down on that, but a dark mode would be nice and I think would be a fairly simple thing to implement.

Alternatives considered

[Home Inspector Pro](https://www.capterra.com/p/70519/Home-Inspector-Pro/)[Spectacular](https://www.capterra.com/p/145713/Spectacular/)[HomeGauge](https://www.capterra.com/p/29014/HomeGauge/)

Reason for choosing Spectora

They weren't a bunch of old guys making outdated looking software.

Review Source

JE

James E.  
Owner  
Real Estate  
Used the software for: 2+ years

### "The best on the market"

February 2, 2021

5.0

The funny thing is I recommend this software often, but I am sometimes hesitant to recommend this in my own area. I feel that this software gives me a leg up on the other companies in my area. This is by far the best software out there and there is more to come for this group!

Pros

I've had several reporting software's for my company. The other's are no competition. The feel is extremely modern and professional. After most inspections, my clients tell me how easy to use and modern the reporting is. We get excellent feedback on our reports. Then there is the support staff. In no element of this technological world have I ever found a group of people so attentive and amazing to work with.

Cons

This is a con and pro in all honesty. This software does not come without it's issues and headaches. There are definitely days that there have been some meltdowns of the software. This is normal though. They are constantly growing and improving their product. What they are completing here is no small feat. They continuously roll out updates in order to fix bugs and if something catastrophic happens they work endlessly during off hours to make things right.

Review Source

GG

Graham G.  
Home Inspector  
Real Estate  
Used the software for: 2+ years

### "Best Home Inspector Software Out There!"

February 5, 2023

5.0

Pros

Spectora is the top of the line software for home inspectors! Excellent customer service and great software that my clients and agents both love. I love the Monthly Bulletin email! It is always packed with great information to help grow your business. Spectora does a great job at providing insights to market trends as well as helping their clients grow. Highly recommend Spectora!

Cons

The mobile dashboard can be spotty at times when trying to schedule an event or hold a time slot for an agent while in the field. The old dashboard was easier to block a time off or schedule event on mobile devices. Overall, I love Spectora and think it's the best software out there!

Review Source

GP

Grant P.  
Home Inspector  
Real Estate  
Used the software for: 1-2 years

### "Great Software"

November 10, 2022

5.0

The customer service is outstanding! and its a great product, it has its issues but in fairness less issues than its competitors. As a 1 stop shop for your inspection report writing needs it's brilliant, Pays for itself and more. Also the Website side is fantastic.

Pros

The reports look amazing, and a lot of the features on the backend make organization much easier. The websites they build are fantastic, really professional.

Cons

There are 2 versions, Legacy and Next Gen, neither work quite right. Legacy is the original software that is no longer worked on by Spectora and the Next Gen is a work in progress.. I'm sure it'll be great when they get it done.

Review Source

Grant B.  
Owner  
Consumer Services  
Used the software for: 2+ years

### "Spectora - The Best Software in its class"

November 10, 2023

5.0

Fantastic. Hands down the best industry wide.

Pros

Ease of use, integrations, intuitiveness.

Cons

I wish the custom sms price was included with the advanced pricing.

Review Source

Bill H.  
Owner  
  
Used the software for: Less than 6 months

### "Best choice for launching a home inspection buisness."

December 25, 2017

5.0

The initial con for me was the price. I was hesitant to commit to a monthly fee vs a one time purchase. Six months in, have to say, what was a con for me initially has become one of it's strongest pros. You really do get what you pay for in this life and with Spectora the value is there, hands down. I feel as if my monthly payment is providing my buisness with a dynamic product that adds value almost weekly with its upgrades and product support.

Pros

When I went looking for a software program to launch my home inspection business there were a lot of options to choose from. After reviewing the field I narrowed my search to four, two older and two newer. At first it was difficult to determine which program was going to work for me. Did I want price, ease of use or a quality product to weight my final decision? It wasn't until I began to actually work with each program that I quickly came to realize Spectora was going to fulfill each of those categories superbly. As a new inspector, I have found the learning curve has to be surprisingly short. The program is intuitive, the finished product is polished and the support is incredibly personal. Perhaps what I like most is knowing that I am part of something that is being built from the ground up with inspectors in mind. New features are added with direct input from users and the online forum that is very supportive. This program is not hype, it's solid performance, with lots more to come.

Review Source

LO

Lloyd O.  
Home Inspector  
Architecture & Planning  
Used the software for: 6-12 months

### "I simply love what Spectora has done for me and my business"

May 7, 2023

5.0

Spectora has made my time management simple and easy, reports are done in a timely manner. Clients are happy with my service, I get repeat business form Realtors and that makes me very happy.

Pros

How it gave me time to spend with my family.

Cons

There are no cons, any hiccups I had, I message Support and they came through for me every time. They are the best.

Review Source

SP

Sherwin P.  
Owner  
Real Estate  
Used the software for: 2+ years

### "Easy to use for both inspectors and customers"

July 17, 2020

5.0

I like to tweak my templates and find ways to eliminate wasted time. It is very easy to do that with Spectora. I used another software for about 3 months and I was completely frustrated with how inefficient it was to navigate the software. My background is in heavy construction bidding and estimating and I was used to very good software. I learned about Spectora from a fellow inspector who spoke very highly of it and I changed over and never looked back.

Pros

The Spectora software is easy to use, easy to customize and customer friendly.

Cons

I would like to be able to see at a glance the categories that need editing, so I don't have to waste time looking at every single item to make sure I have not missed anything. I think color coding or a button that creates a summary of items that have been selected during the inspection as needing improvement would work. I'd also like to have the ability to customize the list of remedies rather than have to use the one provided by Spectora. I only need about 5 categories and there are tons of them that I never use and they just get in my way.

Reason for choosing Spectora

It is a better product with more respect for the needs of the inspector.

Review Source

JP

Jaymie P.  
Owner / Inspector  
Real Estate  
Used the software for: 6-12 months

### "Incredible Customer Service"

August 25, 2019

5.0

Customer service from the start has been an incredible experience. The online chat is easy to use, even if we have a question on site. Spectora's team is friendly and knowledgeable. We genuinely feel as if they are our co-workers! We love working with them!

Pros

The purchase of Spectora was a no brainier! It was everything we were looking for, and more. As a web based program, we knew we would be offering one more service that our competition does not! The easy customization of our template, allows us to make changes depending on our geographical territory, and change or add our comments on site! Our agents and clients love getting the report before we walk out the door, and appreciate option to print out their own report. The automation, metrics, and recording of our employees and inspections also makes the administrative side of our business so much easier! I would recommend Spectora to anyone (just don't tell our competition). LOL

Cons

I genuinely can't think of any. Our experienced through the purchase, training, customization of our templates and automations, and the ease of use among our entire team has been an incredible experience.

Review Source

PE

Patrick E.  
Home Inspector  
Real Estate  
Used the software for: 2+ years

### "Exactly what it I thought it was"

April 26, 2023

5.0

Pros

I switched from HomeGauge over to spectora because of the mobile application. Combining Spectora with my Iphone everything just works as it should.

Cons

Users are being forced to use the spectora credit card processing.

Review Source

MF

Matt F.  
Home Inspector  
Real Estate  
Used the software for: 1-2 years

### "Been The Best Inspection Software For A While"

January 3, 2024

5.0

Pros

Fully customizable and the automation features are great.

Cons

Mostly not being able to add text on photos but that’s fixed in the newer version.

Review Source

DD

Dennis D.  
Owner  
Real Estate  
Used the software for: 1-2 years

### "Excellent Home Inspection Software"

February 24, 2022

5.0

The ability to customize my go to inspection template for residential and light commercial inspections is a tremendous advantage. Instant and effective customer support through the chat feature has been a delight.

Pros

I use the software to schedule appointments, send notifications/reminders/follow-ups, track revenues/referrals, write/edit/publish my reports. They provide excellent training sessions, videos and instant chat for any real time questions I have about the software's features/capabilities. Customer support is super responsive. I also enjoy the real time ability to add new comments and auto save them to the template for the next inspection.

Cons

At this point, I do not have any missing features or cons to mention.

Reason for choosing Spectora

Based on customer reviews, I initiated Spectora's free trial...after the trial, it was an easy decision to move forward.

Review Source

JM

Joshua M.  
Home Inspector and Business Owner  
Real Estate  
Used the software for: 2+ years

### "Best inspection software on the market"

September 13, 2023

5.0

Excellent experience and great customer service

Pros

An inspection format that makes sense and allows you to write the report as you do the inspection with ease.

Cons

Nothing comes to mind. All good so far..

Review Source

BT

Brent T.  
Co-Owner  
Real Estate  
Used the software for: 2+ years

### "Spectora eclipses it's competition"

July 13, 2020

5.0

From day one using this software our inspection times have decreased by 20%. This is due to the ability for us to work in teams seamlessly. We use to inspectors on each home or business and both can write report on items during the inspection without issues. If you take the time to set up your custom inspection it takes much less time to go through a property correctly.

Pros

When we first looked into spectora I had my reservations about switching to a new software. After spending several months really digging into the program and how it can be set up and used we were ecstatic to use it.

Cons

There are a few items that I would greatly like to see added however they are not on the docket as of yet. All the other benefits by far outweigh the couple negatives.

Switched from

[HomeGauge](https://www.capterra.com/p/29014/HomeGauge/)

One had more flexibility and ability to customize. And the other one had been around longer but also unwilling to change some items that needed to be fixed.

Review Source

SG

Shawn G.  
Home Inspector  
Real Estate  
Used the software for: 6-12 months

### "Spectora is a great Home Inspecting software/tool"

May 16, 2023

5.0

Pros

Its all around ease of use, Which is combined with integrated automation. Allows me to do my inspections with writing reports becoming a fraction of time used. The more you use it the easier it gets.

Cons

Currently there are many changes, but, in the long run it is a good thing. The con becomes a positive

Reason for choosing Spectora

Its a more complete package

Review Source

DC

Darrin C.  
Owner  
Real Estate  
Used the software for: 6-12 months

### "Best Option Out There- Always Improving"

February 7, 2021

5.0

Love this company and the software! So many features!

Pros

Spectora offers a full package software for home inspectors. From scheduling, to automated responses, to a reporting software that can easily be deployed and used while on-site and seamlessly transition to the desktop version. Tech support is great, defiantly take advantage of their help while setting up your software.

Cons

The price is high but I don't know if I would label it a Con. Still affordable ever for a part time inspector the price reflects the features and quality of software you are getting. There is always things that can be added to the software and Spectora is great at listening to its users and constantly implementing ideas.

Alternatives considered

[HomeGauge](https://www.capterra.com/p/29014/HomeGauge/)

Reason for choosing Spectora

I was very unhappy with how Home Gauge handled the Home Hub Zone transition. Further more they do not offer a software package that comes even close to Spectora. I love Spectora's tech support and that is what really took me over the top. With the experiences I had once Home Gauge took over for Home Hub Zone I couldn't imagine switching to a company that literally alienated, deceived, and ignored hundreds of inspectors.

Review Source

CP

Caleb P.  
Inspector  
Real Estate  
Used the software for: 6-12 months

### "Great Investment"

August 8, 2020

5.0

Pros

The best aspects of the software is its functionality and customization features. Although Spectora functions as a modern, well-designed field report-writing tool, its automation features truly set it apart from other software options out there. Managing a business becomes much easier and more efficient by automating time-consuming tasks involved with scheduling, client communications, billing, marketing and data management. Spectora facilitates this efficiency, and when matched with its web design and hosting options, the software becomes a powerful, customizable business management suite. The company continually adds new features and software integration options that make it more robust and reliable.

Cons

As with any cloud-based software, a down server halts all action until its up again. Spectora is a small, yet fast-growing company, so its no surprise that their server has been slow or down when overwhelmed with traffic. This happened twice since I've been using the software, and it's unsurprisingly irritating, but the company contacted me each time to explain what was occurring. They have since upgraded their infrastructure to allow for more users, in effect, solving the problem. To me, the benefits of cloud-based software (continual updates, better functionality) far exceed the risk of an occasional pause in access.

Review Source

DD

David D.  
Owner  
Real Estate  
Used the software for: 1-2 years

### "Easy to hit the ground running."

August 15, 2022

5.0

As a new business owner, I really appreciate it when I make a "right decision" rather than making mistake after mistake. Spectora was the right decision and a I have no regrets.

Pros

I reviewed a few others before starting my business and even though it is more costly, it is easy to use and my clients have commented about how easy it is to read the report. i made the right decision.

Cons

it would be nice to be able to perform and inspection "room to room" and have the report spit out a report that shows sections. Right now I flip back and forth for components. (example electrical to select narrative for exterior outlet only to flip back to utility shut offs to choose narrative and take a picture of the natural gas meter) I wonder if short cuts could be implemented?

Reason for choosing Spectora

very professional looking reports.

Review Source

MB

Micheal B.  
Owner  
Construction  
Used the software for: 2+ years

### "Best I have sampled or used"

October 1, 2021

5.0

I have excellent interactions with the staff. Every question is answered and any ideas are well received and encouraged.

Pros

The software was easy to use and implement. Adding observations prior to and during inspections is easy and repeats if desired. The ability to have clients sign contracts and pay through the links is very important for me because I deal with a lot of overseas military clients. Every client and agent that sees the software is just amazed at how user friendly it is and agents love the extra features provided with the software.

Cons

After using the software for over 2 years I have found not issues at this point.

Review Source

JW

James W.  
Owner  
Real Estate  
Used the software for: 1-2 years

### "Why did we wait?"

March 16, 2024

5.0

Spectora has dropped at least 30min. off my inspection times.

Pros

Being able to edit the master template in the field.

Cons

The cover page. Would like to be able to customize the cover.

Reason for choosing Spectora

Spectora had a dak office option that we felt would be a goog fit with our company. Our office staff love it better than ISN(porch).

Switched from

[Home Inspector Pro](https://www.capterra.com/p/70519/Home-Inspector-Pro/)

I was tired of the porch crap that was going on.

Review Source

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