# Page 8 | Format Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 8 - Is Format the right Website Builder solution for you? Explore 207 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/157153/Format/reviews

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Format

4.7 (207)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 8 - Reviews of Format

## Showing most helpful reviews

Showing 176-200 of 207 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

DRG

Davide Robert G.  
Photographer  
Photography  
Used the software for: 6-12 months

### "I love Format! It has let me showcase my work beautiful and simply. The full size display is killer!"

September 12, 2017

5.0

Great website hosting.

Pros

Ease of use and elegant features for sure. Creating custom galleries full screen that grab the viewer is such an easy process.

Cons

Can't think of any real negative downsides. I do wish for seo purposes that there was an ability to use site mapping for google.

Review Source

LD

Lauren D.  
Photographer  
  
Used the software for: 2+ years

### "Love intuitiveness and functionality of this software. The clean designs are a plus!"

September 18, 2017

5.0

Pros

Clean minimal and sleek designs that are easy to use. Customer support team is always great and fast to respond with help

Cons

New "pages" interface is a little confusing, compared to the old but I'm sure will just take some getting used to. The Format team has been very helpful in answering my questions

Review Source

Dragan F.  
CEO  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Create your website/portfolio with ease"

February 23, 2019

5.0

Pros

Creating webiste or portfolio can be really tricky if you are not using solution like this one. I really like the way Format operates and all those beautifully looking portfolio templates. Very clean, very simple , the best! Recommending it to everybody!

Cons

Sometimes i feel like customization options is a little bit strict. There is no other big con that i can complain about.

Review Source

JS

Joe S.  
Photographer  
Photography  
Used the software for: 2+ years

### "Pleasent, easy, straightforward "

September 12, 2017

5.0

Ease of use, flexible designs

Pros

I like the simple designs and array of template choices. I also enjoy that you are always introducing new features.

Cons

I wish you would come up with more new templates! I also have had a duplication issue where after upload or at some point it somehow duplicates images.

Review Source

JA

Jenn A.  
Photographer  
Photography  
Used the software for: 2+ years

### "I have been using format for a few years now and I would not use anyone else. "

September 12, 2017

5.0

Pros

The simplicity of use and the variety of layouts makes format my favorite portfolio website builder that I have used.

Cons

There could be more complexity and variety to the layouts, but I prefer clean and modern looking websites that are easy to navigate, which format generously provides.

Review Source

JB

Janella B.  
photographer  
  
Used the software for: 1-2 years

### "very easy to use, staff is helpful over chat, looks great and professional for my career"

September 13, 2017

5.0

Pros

catered to artists, knows what artists needs and makes it more tailored to me, super easy to use and a lot of features

Cons

Sometimes my images look different on different computers, maybe brighter or less contrast. Also there are not enough themes.

Review Source

DM

Dominique M.  
Photographer  
Photography  
Used the software for: 2+ years

### "Best and easiest website builder around"

September 12, 2017

5.0

Excellent satisfaction from everything!

Pros

The options, the prices, the layout just about everything. Customer service, ease of use. You guys nailed it

Cons

I just wished you guys had a booking option. Something sorta like PocketSuite where clients can just pick which package or service.

Review Source

AF

Austin F.  
Photographer  
  
Used the software for: 6-12 months

### "Good, Simple, Sleek"

September 12, 2017

4.0

Pros

I enjoy how seek and how easy it is to use. It looks great and has a nice look. Its easy to find my website when Im looking/

Cons

I don't think there are many options for laying out photos. I also feel like its expensive for not a lot.

Review Source

FLP

Feng Li P.  
Administrator  
  
Used the software for: 1-2 years

### "Serve my purpose to showcase my photos and products."

September 18, 2017

3.0

Having a web presence.

Pros

ready made theme, good for anyone who has no clue about web development, design is what you see what you get.

Cons

Still very rigid, cannot duplicate a page. Have to start everything from scratch when doing a new page that is almost similar to another existing page. When search my page on Google, it says not mobile friendly. My clients too have complain that it is not mobile friendly.

Review Source

BB

Beaux B.  
Tech Support  
Photography  
Used the software for: Less than 6 months

### "Best customer service in the website building world"

January 25, 2023

5.0

Pros

Very simple builder, takes a lot of the work out of the building.

Cons

While the customer service is exceptional, connecting an existing domain is far more complicated than it should be.

Review Source

MP

Matthew P.  
Cinematographer  
  
Used the software for: 2+ years

### "Great but somewhat feature and layout limited "

September 12, 2017

4.0

Pros

Ease of use, it's great and easy to update all the things on the page side of the user interface....

Cons

Not enough options for layouts and customizations. It needs more options for video makers and thumbnail stuff.

Review Source

VR

Verified Reviewer  
CEO  
Entertainment  
Used the software for: Less than 6 months

### "Great design and easy also for personal use"

July 26, 2018

5.0

Pros

I found Format very easy to use and with a great user interface. Made things a lot easier than standard websites builders

Cons

Obviously is more limited than wordpress in terms of add ons. But this is compensated by the easiness with which you can set up everything with it

Review Source

ME

MaryAnn E.  
Artist  
Fine Art  
Used the software for: 6-12 months

### "Customer service is super great help when software is not intuitively useful. It ends up working . "

September 12, 2017

4.0

Confidence to share site with customers.

Pros

Quick and easy to look professional. I am happy to send my customers to the website because I know it functions and looks good. Great customer service. I don't always know how to do things and they are great help.

Cons

Option actions are in strange places. I guess what I mean is sometimes there are too many steps to do simple tasks like delete an item in store. Also I'd like to be able to upload photos and administer my site from my android device.

Review Source

HBT

Hanna Bergfall T.  
Photographer  
Photography  
Used the software for: 1-2 years

### "I have used format for over a year now, its easy to use and I have not had any problems."

September 18, 2017

4.0

The benefits is that I can easily show the clients my picture, and they can easily send a booking and get in toutch with me.

Pros

What I like most about the software, is the design! Its so easy to build up the portfolio, and the modern style, proofing. Love it!

Cons

What I like least is that the designs has few opportunities to change the width and number of columns.

Review Source

NS

Natalie S.  
Photographer  
Photography  
Used the software for: 1-2 years

### "Best themes for your portfolio/artists"

September 18, 2017

5.0

The main benefit is a beautiful online portfolio and use of a print shop.

Pros

I love the ease of use, the modern themes, and the abilities to have private galleries and shops. The abilities to have proofing galleries is also a plus.

Cons

I wish there were more free themes and ability to change specific fonts, and freedom with the navigation bar.

Review Source

MD

Mark D.  
photographer/artist/owner  
  
Used the software for: Less than 6 months

### "I like the "theme" options/customization that is available. I have a positive feedback from users."

September 12, 2017

4.0

I get a very professional website with lots of options to display my work.

Pros

very professional feeling. Lots of positive feedback from appearance of site from clients. Easy to navigate for clients

Cons

Wish there were options for client comments and ability for clients to flag photos they love (similar to Facebook or instagram) Wish there was ability to add testimonials from clients. Also wish that it was easier to make customized changes on pages without knowing computer coding.

Review Source

JO

Joseph O.  
Owner  
Construction  
Used the software for: I used a free trial

### "It's ok"

July 7, 2021

4.0

Overall it is an ok softwear just wish they would have added a luttle more flexibility

Pros

For the most part it is a great software but could still use a little tweaking

Cons

Hard to get started. Not as much as I thought it would do

Review Source

MJ

Miya J.  
Photographer  
Photography  
Used the software for: 6-12 months

### "Format has been amazing so far! I was happy I made the choice to use this as my platform. "

September 12, 2017

5.0

Pros

I love how easy it is to maintain on my own. The style and functionality is great! Also, customer support is outstanding. Any issues are usually responded to very quickly.

Cons

I would like more design templates. I would also like to updated the download process so when clients are downloading, the folder will be the name of the gallery and all images can be downloaded in one place. Also needs the ability to download all from apple mobile devices.

Review Source

AS

Alexey S.  
Photographer  
Photography  
Used the software for: 1-2 years

### "It is an easy platform to create a beautiful web-site!"

September 12, 2017

5.0

I have a website published in less then two days!

Pros

First of all it is easy to use, and there are a lot of beautiful templates that can be easily adjusted. Besides it works great on any mobile device!

Cons

This is a tough question, may be incorporating URL's and editing HTML could be a basic option as well!

Review Source

CC

Chase C.  
Photographer  
Photography  
Used the software for: 1-2 years

### "Great customer service. Simple setup and clean templates "

September 12, 2017

5.0

Pros

It's so easy to use and the response time of the folks over there at customer service is just the best.

Cons

I wish you could host more images for the affordable rate. A sliding grid view would be pretty great. Honestly these are pretty minor things considering how good a value this ks

Review Source

FP

Fernando P.  
Photographer  
Photography  
Used the software for: 1-2 years

### "Great experience, is a very unique and complete way of showing your work. "

September 18, 2017

4.0

Its an easy and good way to showcase my work

Pros

That is so easy to use, and it looks good on every device. And that the team really shows interest with the creative community.

Cons

It seems to me that the price are a little higher.. Also that they left Mexico at the end , for the implementations.

Review Source

PJ

Phillip J.  
Motion graphics artist  
Design  
Used the software for: 1-2 years

### "Create for someone who doesn't want to put a lot of time into a website. "

September 18, 2017

5.0

Pros

The ease of making pages and linking them, adding images and videos to the pages. Then they also let add the ecommerce

Cons

The whole system is great, however More themes could make this even better. Adding more dynamic themes to choose from would be amazing.

Review Source

HB

Halima B.  
Make up artist  
Cosmetics  
Used the software for: 1-2 years

### "This is my second year using format and I am very pleased with the quality of my wedsite. "

September 12, 2017

5.0

Pros

How easy is it to use and the simplicity of the themes. I also love the quality of my images. It's also easy to integrate a domain name.

Cons

The store option is not available for my countries currency. To be totally honest that's the only con.

Review Source

JK

Jennifer K.  
Student  
  
Used the software for: 1-2 years

### "Easy to use, and quick to understand and manage your own website."

September 12, 2017

5.0

Pros

Ease of use, and fast, professional site. I choose format because of the option to host multiple functions under one site.

Cons

Lack of personal customisation options. I have also found some flaws in the system which cause crashes ocassionally.

Review Source

IS

Ines S.  
Photographer  
  
Used the software for: 1-2 years

### "Format: an elegant, modern, creative, professional, easy software to share my work with the world! "

September 22, 2017

5.0

Pros

Design options Variety of options to build our perfect page Respect for our work Format's blog Format pdf's

Cons

Value per month (I think is excessive) Site just in english Not so often informative e-magazines/pdf offers

Review Source

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