--- title: "cidaas Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about cidaas Software - reviews, pricing plans, popular comparisons to other Multi-Factor Authentication products and more." source_url: "https://www.capterra.com/p/157175/CIDaaS/" page_type: "product" language: "en" --- # cidaas Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) cidaas ## What is cidaas? cidaas, the European cloud identity and access management system from Widas ID GmbH, delivers an out-of-the-box solution for federated identities, single sign-on and multi-factor authentication. With cidaas, companies create unique user identification and maximum security across all channels. Based on the standards OAuth2.0, OpenID and its “Everything is an API” architecture, cidaas can be seamlessly integrated into any software landscape and scales effortlessly up to many millions of users. ## What is cidaas used for? [Multi-Factor Authentication](https://www.capterra.com/multi-factor-authentication-software/)[Customer Identity and Access Management (CIAM)](https://www.capterra.com/ciam-software/)[Identity Management](https://www.capterra.com/identity-management-software/) Top alternative Featured Overall rating Based on 10 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for cidaas?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.cidaas.com&name=cidaas) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### cidaas 4.9 (10) VS. [4.7 (945)](https://www.capterra.com/p/119653/Okta/reviews/) Starting Price Contact vendor Starting Price $6 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.9 (10) Ease Of Use 4.6 (929) Value For Money 4.9 (10) Value For Money 4.5 (489) Customer Service 4.9 (10) Customer Service 4.5 (509) ## cidaas alternatives [4.7 (146)](https://www.capterra.com/p/154900/Auth0/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars Highest Rated [4.9 (4,870)](https://www.capterra.com/p/172127/Rippling/reviews/) Starting price $8.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.6 (108)](https://www.capterra.com/p/143496/ADManager-Plus/reviews/) Starting price $595.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.6 (35)](https://www.capterra.com/p/268487/ManageEngine-AD360/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/157175/CIDaaS/alternatives/) ## FAQs about cidaas Overview ### Which roles and teams benefit most from cidaas? cidaas is most used by project managers, product and business development teams, and technical leaders overseeing digital identity initiatives. Software engineers and product consultants use it to streamline authentication workflows and integrations, while customer experience and executive roles rely on it to improve secure access, onboarding, and user journey consistency. Answer based on 10 reviews Overview ### What company size and specific industries is cidaas built for? cidaas is designed for businesses of all sizes that need fast and secure identity management across multiple channels. It fits organizations in any industry that want a single identity system for customers or users, especially those managing digital access and user experience across web, mobile, and other touchpoints. Features and Usability ### What are the key features of cidaas? cidaas offers authentication, single sign-on, multi-factor authentication, and secure login for identity access. It also includes access management, role-based permissions, access controls/permissions, and user provisioning. Additional features include password management, credential management, self-service access request, access certification, fraud detection, and compliance management. Integrations ### Which third-party tools and platforms does cidaas integrate with? cidaas integrates with Built.io Backend, Built.io Flow, and Software AG API Management. These integrations support identity and access workflows, API management, and connected application environments, giving cidaas a focused set of third-party platform connections for authentication and access-related use cases. Answer based on 1 reviews Getting Started and Support ### What training and onboarding options does cidaas offer? cidaas provides in person training, live online sessions, webinars, documentation, and videos. In person and live online formats support guided instruction, webinars cover scheduled group learning, documentation offers written reference material, and videos give teams on-demand learning resources. Getting Started and Support ### What customer support options does cidaas offer? cidaas provides email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. No reviewer feedback is available here, so support experience details such as response speed, helpfulness, or common issues cannot be described from the provided data. ## Features AI summary Based on 858 Multi-Factor Authentication reviews Capterra data shows that buyers of Multi-Factor Authentication rank the following features as their top priorities: - **Two-Factor Authentication** (**75%** of reviewers rated this feature as critical) - **Authentication** (**70%**) - **Secure Login** (**65%**) cidaas supports all three of the features reviewers rate most highly: **Two-Factor Authentication**, **Authentication**, and **Secure Login**. Together, these capabilities help businesses verify user identities, protect account access, and reduce login-related security risks, allowing teams to maintain stronger access control across their systems. Authentication 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Verify the identity of users/devices to enable secure access Two-Factor Authentication 5.0 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Extra layer of security that requires not only a password and username but also something specific to that user Secure Login 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important At least a username and password is required to access the system Single Sign On 5.0 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Allow users to access multiple services after entering their login credentials once Multi-Factor Authentication 5.0 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Request two or more credentials to prove user's identity before granting access to systems Credential Management 4.7 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Manage usernames, account numbers, passwords, biometric data, public access keys, and other documentation cidaas 19 features ### All Features - Access Certification: Verify user access rights within systems to confirm each user has appropriate and authorized access to resources - Access Control: Regulate who can view information within the system - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Access Management: Control and manage access to company resources - API: Application programming interface that allows for integration with other systems/databases - Authentication: Verify the identity of users/devices to enable secure access - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Credential Management: Manage usernames, account numbers, passwords, biometric data, public access keys, and other documentation - Fraud Detection: Identify and prevent suspicious activity - Multi-Factor Authentication: Request two or more credentials to prove user's identity before granting access to systems - Password Management: Generate and store passwords in an encrypted database and assist in retrieving lost or forgotten passwords - Privileged Account Management: Control, monitor, and secure privileged accounts and their access to critical data and IT applications - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Secure Login: At least a username and password is required to access the system - Self-Service Access Request: Enable end users to request access or request changes to their account privileges - Single Sign On: Allow users to access multiple services after entering their login credentials once - Two-Factor Authentication: Extra layer of security that requires not only a password and username but also something specific to that user - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - User Provisioning: Create, modify, disable, or delete user accounts and their profiles across IT infrastructures --- Get Advice We can help you find the software with the features you need. Features 4.6 (10) 4.6 Based on 10 reviews ## Pricing Value for money 4.9 (10) ### Starting price Free trial available Value for money 4.9 (10) 4.9 Based on 10 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (10) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (10) 4.9 Based on 10 reviews ## User reviews Overall rating 4.9 Based on 10 reviews Filter by rating 5(9) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent SD Stefan D. Customer Experience Information Technology and Services ### "Passt seit dem ersten Tag!" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 3/10 October 23, 2025 Pros Best Match für uns! Gutes Produkt, gute Lösung und kompetente Mannschaft. Wir haben auch einen Partner gefunden, der mit dem Produkt und unseren Kunden und Apps umgehen kann. Alles fein. Cons Es gibt immer etwas zu tun. Aber das nennt man Fortschritt und nicht jammern. Was uns freut, als SaaS Dienst kommen Neuerungen ohne Kosten ;) Alternatives considered [Microsoft Entra ID](https://www.capterra.com/p/219692/Azure-Active-Directory/) Reasons for choosing cidaas Preis/Leistung und das symptomatische Team! Hohes Vertrauen. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Director New Product Introduction Information Technology and Services ### "Solid product - Made in Germany" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 3, 2023 Pros For modern critical applications, a solid 2FA/MFA is the foundation of the Authentication security concepts. CIDAAS offer with its APP and alternate options a wide range of alternate solutions and it's up to the tenant administrator to define what is required / allowed to his users.Because of requirements from GDRP many alternate IDM solutions who are owned by non-EU companies or even hosted outside EU are not always an option since personal data (Name, email, Phone etc.) need to be shared with the IDM to implement identify checks and 2FA/MFA. Therefore, a key benefit is that CIDAAS is hosted within EU. Cons Like to have CIDAAS more visible in the market to make IT security team accept it easer as "standard solution". Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User CTO & CSO Information Technology and Services ### "Nice CIAM SaaS option for use WITHOUT any US or non-EU operator" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 March 2, 2023 Friendly people in a family-run (!) and owned business. A customer is not "a number in the CRM" but the management takes care themselves, if stuff gets tricky. Pros It is hosted and operated in Europe/Germany/Austria and delivered by a German company, so GDPR or DSGVO is not such a big issue as with competitors Cons It may lag behind some specific functions but the team strives to reach feature parity with their US and international competitors Reasons for choosing cidaas Germany-operated solution, still SaaS, but without the Data Protection hassle one has with the US competitors Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NS Nico S. Business Development Manager Information Technology and Services ### "Partner auf Augenhöhe, Fokus auf Produktentwicklung" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 19, 2022 Sehr erfahrene Firma mit großen Fokus auf Ihre Produkte und die Bedürfnisse der Nutzer Pros Intuitive Handhabung, toller Support, vielseitig einsetzbar Cons Der Preis könnte laut einigen Kunden minimal geringer sein, aber sonst alles super Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MD Murat D. Projektmanager Construction ### "BEST CIAM on the market" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 4, 2022 Pros Provided all features we need for our B2B customer use case. Great authentication and authorisation capabilities. Cons Not much to say, implementation was great! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AB Anselm B. Projektmanager Insurance ### "Modernes und nutzerfreundliches IAM System mit hervorragendem Support." 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 30, 2021 Wir setzen Cidaas als Authentifizierungssystem für Endkunden für das entsprechende Portal sowie als Authentifizierungssystem für Backendsystem (M2M) ein und sind mit dieser Entscheidung im Nachhinein sehr zufrieden, da es uns heute an vielen Stellen die Arbeit erleichtert. Gerade beim Support sind wir sehr zufrieden, hier grenzt sich Cidaas stark von anderen Dienstleistern ab. Pros \- Die Integration in unser bestehendes System in Zusammenarbeit mit Cidaas war verhältnismäßig einfach. - Für die Migration von Nutzern stand eine API bereit - Die Oberfläche ist modern und einfach zu bedienen - Viele hilfreiche Funktionen, wie REST Apis als Mail Provider oder konfigurierbare Webhooks zu Events - Die Möglichkeit von Custom Fields an Nutzern und JWT Token Cons \- Die UI Performance ist an manchen Stellen etwas schwach - An manchen Stellen fehlen Informationen in der Oberfläche, welche im System jedoch verfügbar sind. (z.b. Genaue Informationen zu Events an einem User und den Daten dazu, im Moment wird hier nur der Eventname und der Timestamp angezeigt oder Daten zu Webhooks) Reasons for choosing cidaas \- Bei Cidaas waren von Anfang an (von Akquise bis Onbaording) technische Ansprechpartner dabei, wodurch die Integration von Cidaas und damit die Ablöse der integrierten Authentifizierung geklärt werden konnte, welche für uns eine der größten Hürden darstellte. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AH Alexander H. Senior Digital Expert Chemicals ### "Schnell und unkompliziert" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 August 11, 2021 Eine runde CIAM Lösung für kleine, mittlere aber auch große Unternehmen Pros Inbetriebnahme zusammen mit dem Support und der Expertise des widas Teams. Cons Teilweise fehlen die erweiterten Reports / Auswertungen für die Administratoren. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. VP Volker P. Diplom-Wirtschaftsingenieur Information Technology and Services ### "Sehr gutes Preis-Leistungsverhältnis!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 13, 2021 Ein sehr gutes und innovatives Unternehmen mit einem extrem guten Produkt! Pros Ein deutsches Unternehmen mit einem IAM-Cloud-Dienst stellt die wichtigsten Funktionalitäten zu einem hervorragenden Preis zur Verfügung. Cons Es gibt noch Funktionalitäten, die ich mir als langjähriger IAM-Benutzer sehr wünschen würde. Alternatives considered [SailPoint](https://www.capterra.com/p/130835/IdentityIQ/) [Omada Identity](https://www.capterra.com/p/131062/Omada-Identity-Suite/) Reasons for choosing cidaas Ein deutsches Unternehmen mit einer SaaS-Lösung in einer deutschen Cloud - da brauchte ich nicht lange zu überlegen! Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. BA Bruno A. Software engineer Computer Software ### "Easy to use and efficient " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 6, 2019 Pros It is easy to use and integrate with our current platforms Cons I dont have any negative point to mention. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Rajiv A. Product Consultant ### "Cidaas provides a fast, secure, feature-rich SAAS solution with a highly programmable interface." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 14, 2018 Cidaas got us off the ground in no time with all our IAM needs by providing a fast, secure, feature-rich SAAS solution with a highly programmable interface. Our team can concentrate on building features for our end-users, knowing that they have a safe, secure access to the telemetery platform. Pros When we started to work on a vehicle telemetry platform, we wanted a JWT and OAuth 2.0 based, secure IAM with features like social login, group & role management, reporting and fraud detection. Cidaas got us off the ground in no time with all our IAM needs while abstracting away all the unnecessary details, and providing interceptors & middleware for Java, NodeJS and other programming languages. They also provide rich SDKs for rapid app development in Web, iOS and Android. The Cidaas team is highly responsive to our needs and queries. Cons So far we have not come up any major cons with Cidaas. Having middleware for Python would be a big plus for us though. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/157175/CIDaaS/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.