# cidaas Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about cidaas Software - reviews, pricing plans, popular comparisons to other Multi-Factor Authentication products and more.

Source: https://www.capterra.com/p/157175/CIDaaS/pricing

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# 

 cidaas Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

cidaas

## What is cidaas?

cidaas, the European cloud identity and access management system from Widas ID GmbH, delivers an out-of-the-box solution for federated identities, single sign-on and multi-factor authentication. With cidaas, companies create unique user identification and maximum security across all channels. Based on the standards OAuth2.0, OpenID and its “Everything is an API” architecture, cidaas can be seamlessly integrated into any software landscape and scales effortlessly up to many millions of users.

## What is cidaas used for?

[Multi-Factor Authentication](https://www.capterra.com/multi-factor-authentication-software/)[Customer Identity and Access Management (CIAM)](https://www.capterra.com/ciam-software/)[Identity Management](https://www.capterra.com/identity-management-software/)

Overall rating

Based on 10 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### cidaas

4.9 (10)

VS.

[4.7 (929)](https://www.capterra.com/p/119653/Okta/reviews/)

Starting Price

Contact vendor

Starting Price

$6

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.9 (10)

Ease Of Use

4.6 (913)

Value For Money

4.9 (10)

Value For Money

4.5 (475)

Customer Service

4.9 (10)

Customer Service

4.5 (494)

## cidaas alternatives

Highest Rated

[4.9 (4,600)](https://www.capterra.com/p/172127/Rippling/reviews/)

Starting price

$8.00

Per User, Per Month

[4.7 (136)](https://www.capterra.com/p/154900/Auth0/reviews/)

Starting price

Contact vendor for pricing

[4.6 (264)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/)

Starting price

$3.00

Per User, Per Month

[4.6 (38)](https://www.capterra.com/p/233551/Jamf-Connect/reviews/)

Starting price

$4.00

Per User, Per Month

[View all alternatives](https://www.capterra.com/p/157175/CIDaaS/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Multi-Factor Authentication

5.0 (4)

75.00% of 4 reviewers that rated this feature as important or highly important

Request two or more credentials to prove user's identity before granting access to systems

Credential Management

4.7 (3)

33.33% of 3 reviewers that rated this feature as important or highly important

Manage usernames, account numbers, passwords, biometric data, public access keys, and other documentation

Single Sign On

5.0 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Allow users to access multiple services after entering their login credentials once

Two-Factor Authentication

5.0 (3)

100.00% of 3 reviewers that rated this feature as important or highly important

Extra layer of security that requires not only a password and username but also something specific to that user

Access Certification

5.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Verify user access rights within systems to confirm each user has appropriate and authorized access to resources

Authentication

5.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Verify the identity of users/devices to enable secure access

cidaas 19 features

Verify user access rights within systems to confirm each user has appropriate and authorized access to resources

Regulate who can view information within the system

Define levels of authorization for access to specific files or systems

Control and manage access to company resources

Application programming interface that allows for integration with other systems/databases

Verify the identity of users/devices to enable secure access

Track and manage adherence to policies for any service, product, process, or supplier

Manage usernames, account numbers, passwords, biometric data, public access keys, and other documentation

Identify and prevent suspicious activity

Request two or more credentials to prove user's identity before granting access to systems

Generate and store passwords in an encrypted database and assist in retrieving lost or forgotten passwords

Control, monitor, and secure privileged accounts and their access to critical data and IT applications

Set & manage permission levels based on user roles and restrict access to only authorized individuals

At least a username and password is required to access the system

Enable end users to request access or request changes to their account privileges

Allow users to access multiple services after entering their login credentials once

Extra layer of security that requires not only a password and username but also something specific to that user

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Create, modify, disable, or delete user accounts and their profiles across IT infrastructures

Get Advice

We can help you find the software with the features you need.

Features

4.6 (10)

4.6

Based on 10 reviews

## Pricing

Value for money

4.9 (10)

### Starting price

Contact vendor  
for pricing

Free trial  
available

Value for money

4.9 (10)

4.9

Based on 10 reviews

Connect with a Capterra advisor for a free 15-minute consultation

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## Support, customer service and training options

Customer Service

4.9 (10)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.9 (10)

4.9

Based on 10 reviews

## User reviews

Overall rating

4.9

Based on 10 reviews

Filter by rating

5(9)

4(1)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

SD

Stefan D.

Customer Experience

Information Technology and Services

### "Passt seit dem ersten Tag!"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

3/10

October 23, 2025

Pros

Best Match für uns! Gutes Produkt, gute Lösung und kompetente Mannschaft. Wir haben auch einen Partner gefunden, der mit dem Produkt und unseren Kunden und Apps umgehen kann. Alles fein.

Cons

Es gibt immer etwas zu tun. Aber das nennt man Fortschritt und nicht jammern. Was uns freut, als SaaS Dienst kommen Neuerungen ohne Kosten ;)

Alternatives considered

[Microsoft Entra ID](https://www.capterra.com/p/219692/Azure-Active-Directory/)

Reasons for choosing cidaas

Preis/Leistung und das symptomatische Team! Hohes Vertrauen.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Director New Product Introduction

Information Technology and Services

### "Solid product - Made in Germany"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 3, 2023

Pros

For modern critical applications, a solid 2FA/MFA is the foundation of the Authentication security concepts. CIDAAS offer with its APP and alternate options a wide range of alternate solutions and it's up to the tenant administrator to define what is required / allowed to his users.Because of requirements from GDRP many alternate IDM solutions who are owned by non-EU companies or even hosted outside EU are not always an option since personal data (Name, email, Phone etc.) need to be shared with the IDM to implement identify checks and 2FA/MFA. Therefore, a key benefit is that CIDAAS is hosted within EU.

Cons

Like to have CIDAAS more visible in the market to make IT security team accept it easer as "standard solution".

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

CTO & CSO

Information Technology and Services

### "Nice CIAM SaaS option for use WITHOUT any US or non-EU operator"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

March 2, 2023

Friendly people in a family-run (!) and owned business. A customer is not "a number in the CRM" but the management takes care themselves, if stuff gets tricky.

Pros

It is hosted and operated in Europe/Germany/Austria and delivered by a German company, so GDPR or DSGVO is not such a big issue as with competitors

Cons

It may lag behind some specific functions but the team strives to reach feature parity with their US and international competitors

Reasons for choosing cidaas

Germany-operated solution, still SaaS, but without the Data Protection hassle one has with the US competitors

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

NS

Nico S.

Business Development Manager

Information Technology and Services

### "Partner auf Augenhöhe, Fokus auf Produktentwicklung"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 19, 2022

Sehr erfahrene Firma mit großen Fokus auf Ihre Produkte und die Bedürfnisse der Nutzer

Pros

Intuitive Handhabung, toller Support, vielseitig einsetzbar

Cons

Der Preis könnte laut einigen Kunden minimal geringer sein, aber sonst alles super

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MD

Murat D.

Projektmanager

Construction

### "BEST CIAM on the market"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 4, 2022

Pros

Provided all features we need for our B2B customer use case. Great authentication and authorisation capabilities.

Cons

Not much to say, implementation was great!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AB

Anselm B.

Projektmanager

Insurance

### "Modernes und nutzerfreundliches IAM System mit hervorragendem Support."

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

August 30, 2021

Wir setzen Cidaas als Authentifizierungssystem für Endkunden für das entsprechende Portal sowie als Authentifizierungssystem für Backendsystem (M2M) ein und sind mit dieser Entscheidung im Nachhinein sehr zufrieden, da es uns heute an vielen Stellen die Arbeit erleichtert. Gerade beim Support sind wir sehr zufrieden, hier grenzt sich Cidaas stark von anderen Dienstleistern ab.

Pros

\- Die Integration in unser bestehendes System in Zusammenarbeit mit Cidaas war verhältnismäßig einfach. - Für die Migration von Nutzern stand eine API bereit - Die Oberfläche ist modern und einfach zu bedienen - Viele hilfreiche Funktionen, wie REST Apis als Mail Provider oder konfigurierbare Webhooks zu Events - Die Möglichkeit von Custom Fields an Nutzern und JWT Token

Cons

\- Die UI Performance ist an manchen Stellen etwas schwach - An manchen Stellen fehlen Informationen in der Oberfläche, welche im System jedoch verfügbar sind. (z.b. Genaue Informationen zu Events an einem User und den Daten dazu, im Moment wird hier nur der Eventname und der Timestamp angezeigt oder Daten zu Webhooks)

Reasons for choosing cidaas

\- Bei Cidaas waren von Anfang an (von Akquise bis Onbaording) technische Ansprechpartner dabei, wodurch die Integration von Cidaas und damit die Ablöse der integrierten Authentifizierung geklärt werden konnte, welche für uns eine der größten Hürden darstellte.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AH

Alexander H.

Senior Digital Expert

Chemicals

### "Schnell und unkompliziert"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

August 11, 2021

Eine runde CIAM Lösung für kleine, mittlere aber auch große Unternehmen

Pros

Inbetriebnahme zusammen mit dem Support und der Expertise des widas Teams.

Cons

Teilweise fehlen die erweiterten Reports / Auswertungen für die Administratoren.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

VP

Volker P.

Diplom-Wirtschaftsingenieur

Information Technology and Services

### "Sehr gutes Preis-Leistungsverhältnis!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 13, 2021

Ein sehr gutes und innovatives Unternehmen mit einem extrem guten Produkt!

Pros

Ein deutsches Unternehmen mit einem IAM-Cloud-Dienst stellt die wichtigsten Funktionalitäten zu einem hervorragenden Preis zur Verfügung.

Cons

Es gibt noch Funktionalitäten, die ich mir als langjähriger IAM-Benutzer sehr wünschen würde.

Alternatives considered

[SailPoint](https://www.capterra.com/p/130835/IdentityIQ/)

[Omada Identity](https://www.capterra.com/p/131062/Omada-Identity-Suite/)

Reasons for choosing cidaas

Ein deutsches Unternehmen mit einer SaaS-Lösung in einer deutschen Cloud - da brauchte ich nicht lange zu überlegen!

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

BA

Bruno A.

Software engineer

Computer Software

### "Easy to use and efficient "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 6, 2019

Pros

It is easy to use and integrate with our current platforms

Cons

I dont have any negative point to mention.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Rajiv A.

Product Consultant

### "Cidaas provides a fast, secure, feature-rich SAAS solution with a highly programmable interface."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

June 14, 2018

Cidaas got us off the ground in no time with all our IAM needs by providing a fast, secure, feature-rich SAAS solution with a highly programmable interface. Our team can concentrate on building features for our end-users, knowing that they have a safe, secure access to the telemetery platform.

Pros

When we started to work on a vehicle telemetry platform, we wanted a JWT and OAuth 2.0 based, secure IAM with features like social login, group & role management, reporting and fraud detection. Cidaas got us off the ground in no time with all our IAM needs while abstracting away all the unnecessary details, and providing interceptors & middleware for Java, NodeJS and other programming languages. They also provide rich SDKs for rapid app development in Web, iOS and Android. The Cidaas team is highly responsive to our needs and queries.

Cons

So far we have not come up any major cons with Cidaas. Having middleware for Python would be a big plus for us though.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/157175/CIDaaS/reviews/)

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