Who Uses This Software?

Industries with mobile workers. include, but are not limited to manufacturing, construction, retail, oli & gas, and utilities that need to send forms to and from the office.


Average Ratings

9 Reviews

  • 3.5 / 5
    Overall

  • 3 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $11.95/month/user
    See pricing details
  • Pricing Details
    Pricing is per user per month with discounts for annual contracts.
  • Free Demo
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • AboutTime Technologies Forms
  • www.workmax.com/
  • Founded 2003
  • United States

About WorkMax FORMS

WorkMax mobile FORMS connect your entire workforce and simplify how you collect and share data anytime, anywhere, and on any device. The mobile forms are easy to use and includes rich information with tables, calculations, digital signatures, GPS location, audio notes, photos, sketches, and videos. All the forms are in one place to make finding forms fast and easy. Everyone with the right permissions can access and find them instantly.


WorkMax FORMS Features

  • Approval Process Control
  • Archiving & Retention
  • Collaboration
  • Document Indexing
  • Drag & Drop
  • Full Text Search
  • Remote Document Access
  • Rules-Based Workflow
  • Text Editing
  • Version Control

WorkMax FORMS Reviews Recently Reviewed!


Capterra loader

The time saved when completing payroll is greatly reduced!

Dec 15, 2017
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: There are so many things that I like about the software, it's really hard to say. If I have to choose, I would say the ability to track time and location for each job our team is on. With GPS location, we know where everyone is. This is really useful when receiving a service call. We simply check and see who may be the closest to the location, therefore saving our customers from having to wait an extended period of time for their repairs.

I also can't say enough about their customer service team. They are right on top of any issues that we may have. All you have to do is call or email, and they will take care of your issues straight away.

Cons: The only issue I can think of is with our trucks/mileage (which they are working on for me). When I enter charges for mileage, I need to know which of our trucks was used. The mileage shows up on the time sheets, but the truck does not. I then have to go back into the closed batches to see what was driven by that person. Fortunately, most of the team have assigned trucks, so this is not a huge issue.

Overall: We save time and money because of the software. All documents are clear and easy to read, allowing any/all entries made into accounting more accurate.

WorkMax Time

Oct 03, 2018
3/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: The features were exactly what we were looking for regarding electronic timekeeping. Once our data/timekeeping requirements were added, the expectations were high. Their technical implementation team was awesome-- no limits to the quantity of time needed to set up. Their daily customer service team was also very helpful and resourceful --for both administrators and end users.

Cons: The app for mobile timekeeping was not impressive. I appreciated the numerous upgrades that WorkMax continued to install, but it caused a lot of downtime for real-time usage. Also, I believe, while there are a lot of good components, it just could not handle the volume of information we needed for timekeeping. Many of our issues on the dashboard and with remote users turned into a "this is the first time this has happened" scenario.

Overall: The WorkMax team was wonderful! The app needs to be reworked-- the updates were hard to keep up with and caused many technical problems on their own.

Capterra loader

The forms have been a huge advantage for our business.

Nov 07, 2017
3/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like the flexibility of the forms creation process and workflow. Forms give us a competitive advantage over our customers by delivering professional results at the end of a job.

Cons: I don't like how the performance is hindered by adding multiple table rows when working from the app. I'm not satisfied with the text in the completed / printable copy. I don't like not having a cloud sync option to verify that all of the form data stays secure. If the app freezes or the form doesn't completely sync, then the data is lost. We have had several instances of lost forms or form data due to sync issues.

Overall: Professional, legible results.

Issues

Oct 03, 2018
1/5
Overall

2 / 5
Ease of Use

3 / 5
Features & Functionality
Likelihood to Recommend: 1.0/10 Not
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Pros: It is nice that the time comes over each day (if the syncing works!)

Cons: We have had many issues with this program. The app is slow and freezes up and drains the battery on the phones. Syncing does not always work and sometimes some employees have not gotten paid for all their time because the time would not sync. We have had issues with sending the time to Sage and in some instances our payroll was late because we could not get the time to send. The app also does not remember the last location even though we have it checked. This has been an issue as the employee will clock into a job and when they clock out do not notice that it has changed to a different job so when the time gets sent over it is sent as the job that was listed on clock out not clock in. We have been told that the next update will fix this but have not seen a fix yet.

WorkMax Time Tracking

Oct 12, 2018
3/5
Overall

1 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: The concept of time tracking via using smartphones.

Cons: It was not user friendly. We had a very difficult time getting it up and running with our group. We ended up having to drop them and move on to another time tracking system.

Overall: The main issues with this was the app was not user friendly. We had several employees not being able to use the app because the app froze.

We've had a few setbacks but the Customer Support is exceptional.

Mar 01, 2018
5/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: When NET100 gets everything up and running without a glitch, this software is going to be a time saver.

Cons: We've had many issues with getting up and running and the main issue so far are computer and devise issues -- employees not being able to clock in/out.

Overall: We're still in the launch phase so it's hard to answer this right now.

The customer service and technical service reps are AMAZING!!!!!!!!

Mar 01, 2018
5/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: See above-- The technical group is very patient, knowledgeable, professional, and worth their weight in gold!!!!!!

Cons: The Sales rep. needed a bit more training-- on customer service and program application. Was not impressed.

Vendor Response

by AboutTime Technologies Forms on March 06, 2018

We¿re so happy to hear that you had a great experience with our Technical Support Team for on-boarding. We are always looking for ways to improve our entire customer experience and appreciate you taking the time to share yours with us. We apologize if you had a less than optimal experience and we are actively addressing how we can improve. We¿ll be enhancing our ongoing sales training in customer service and advanced product training to provide the most optimal experience for all our valued customers.

It's a fairly simple process now that I've become familiar with it. I honestly like the app version

Feb 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

Pros: The app and the ease of using it. Initially I was reluctant about the functionality and ease of using it to submit time and approve time. I enjoy the ability to copy a timesheet from week to week.

Oct 18, 2018
1/5
Overall

1 / 5
Ease of Use

2 / 5
Features & Functionality

2 / 5
Customer Support

1 / 5
Value for Money
Likelihood to Recommend: 1.0/10 Not
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