AboutTime Technologies Forms

WorkMax FORMS

4.5 / 5 5 reviews

Who Uses This Software?

Industries with mobile workers. include, but are not limited to manufacturing, construction, retail, oli & gas, and utilities that need to send forms to and from the office.


Average Ratings

5 Reviews
  • 4.5 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $11.95/month/user
  • Pricing Details
    Pricing is per user per month with discounts for annual contracts.
  • Free Demo
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • AboutTime Technologies Forms
  • www.workmax.com/
  • Founded 2003
  • United States

About WorkMax FORMS

WorkMax mobile FORMS connect your entire workforce and simplify how you collect and share data anytime, anywhere, and on any device. The mobile forms are easy to use and includes rich information with tables, calculations, digital signatures, GPS location, audio notes, photos, sketches, and videos. All the forms are in one place to make finding forms fast and easy. Everyone with the right permissions can access and find them instantly.


WorkMax FORMS Features

  • Approval Process Control
  • Archiving & Retention
  • Collaboration
  • Document Indexing
  • Drag & Drop
  • Full Text Search
  • Remote Document Access
  • Rules-Based Workflow
  • Text Editing
  • Version Control

WorkMax FORMS Reviews Recently Reviewed!


Capterra-loader

The time saved when completing payroll is greatly reduced!

Dec 15, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: There are so many things that I like about the software, it's really hard to say. If I have to choose, I would say the ability to track time and location for each job our team is on. With GPS location, we know where everyone is. This is really useful when receiving a service call. We simply check and see who may be the closest to the location, therefore saving our customers from having to wait an extended period of time for their repairs.

I also can't say enough about their customer service team. They are right on top of any issues that we may have. All you have to do is call or email, and they will take care of your issues straight away.

Cons: The only issue I can think of is with our trucks/mileage (which they are working on for me). When I enter charges for mileage, I need to know which of our trucks was used. The mileage shows up on the time sheets, but the truck does not. I then have to go back into the closed batches to see what was driven by that person. Fortunately, most of the team have assigned trucks, so this is not a huge issue.

Overall: We save time and money because of the software. All documents are clear and easy to read, allowing any/all entries made into accounting more accurate.

Capterra-loader

The forms have been a huge advantage for our business.

Nov 07, 2017
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like the flexibility of the forms creation process and workflow. Forms give us a competitive advantage over our customers by delivering professional results at the end of a job.

Cons: I don't like how the performance is hindered by adding multiple table rows when working from the app. I'm not satisfied with the text in the completed / printable copy. I don't like not having a cloud sync option to verify that all of the form data stays secure. If the app freezes or the form doesn't completely sync, then the data is lost. We have had several instances of lost forms or form data due to sync issues.

Overall: Professional, legible results.

We've had a few setbacks but the Customer Support is exceptional.

Mar 01, 2018
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: When NET100 gets everything up and running without a glitch, this software is going to be a time saver.

Cons: We've had many issues with getting up and running and the main issue so far are computer and devise issues -- employees not being able to clock in/out.

Overall: We're still in the launch phase so it's hard to answer this right now.

The customer service and technical service reps are AMAZING!!!!!!!!

Mar 01, 2018
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: See above-- The technical group is very patient, knowledgeable, professional, and worth their weight in gold!!!!!!

Cons: The Sales rep. needed a bit more training-- on customer service and program application. Was not impressed.

Vendor Response

by AboutTime Technologies Forms on March 06, 2018

We¿re so happy to hear that you had a great experience with our Technical Support Team for on-boarding. We are always looking for ways to improve our entire customer experience and appreciate you taking the time to share yours with us. We apologize if you had a less than optimal experience and we are actively addressing how we can improve. We¿ll be enhancing our ongoing sales training in customer service and advanced product training to provide the most optimal experience for all our valued customers.

It's a fairly simple process now that I've become familiar with it. I honestly like the app version

Feb 27, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support

Pros: The app and the ease of using it. Initially I was reluctant about the functionality and ease of using it to submit time and approve time. I enjoy the ability to copy a timesheet from week to week.