Who Uses This Software?

Local and Global companies. Midsize and Large companies


Average Ratings

1 Review
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • iET Solutions
  • www.iet-solutions.com/
  • Founded 1995
  • Germany

About iET ITSM

iET ITSM is fully integrated, highly configurable, built to scale and designed to meet any organizations needs. With additional modules for smartphone accessibility, phone system integration, and software asset management, iET Solutions offers a complete package for service management.


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iET ITSM Features

  • Availability Management
  • Change Management
  • Configuration Management
  • Contract Management
  • Dashboard
  • Incident Management
  • Problem Management
  • Release Management
  • Self Service Portal

iET ITSM Reviews Recently Reviewed!

The most flexible IT Service Management platform ever

Oct 26, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: It's flexibility, the capability to create whole new featuresets and modules. The platform can be used for standard ITSM functions, but can also be used to deplay GDPR, ISO and NEN supporting functionality.

Overall: Enormous flexibility, Out-of-the box feature richness. PinkVerified for 15 processes. Longtime participant in Service Management market.