Oxatis Group

Oxatis Group

1.5 / 5
2 reviews

Who Uses This Software?

Our vision is to allow all Small to Medium sized businesses (SMBs) to benefit from the great potential of e-Commerce.

Average Ratings

2 Reviews

  • 1.5 / 5

  • 3 / 5
    Ease of Use

  • 3.5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Deployment
    Cloud, SaaS, Web
    Mobile - iOS Native
  • Training
    Live Online
    In Person
  • Support
    24/7 (Live Rep)

Vendor Details

  • Oxatis Group
  • www.oxatis.com/
  • Founded 2001
  • France

About Oxatis Group

Oxatis is Europe's number 1 e-Commerce solution. Over 7.000 e-tailers trust Oxatis with the development of their e-business. Oxatis is recommended by market leaders such as Google, Sage and Credit Agricole. Because of its rich functionality and powerful cloud-based solution Oxatis is the ideal partner in e-Commerce for you: An immediately available, fast and reliable solution, exceptional e-Commerce design, constantly evolving and updating its innovating features, and personalised support.

Oxatis Group Features

  • Channel Management
  • CRM
  • Data Security
  • Email Marketing
  • Inventory Management
  • Kitting
  • Mobile Access
  • Multi-Store Management
  • Promotions Management
  • Returns Management
  • Reviews Management
  • SEO Management
  • Templates

Oxatis Group Reviews

Oxatis : a problem more than a solution !

Jan 31, 2017

5 / 5
Ease of Use

1 / 5
Features & Functionality

5 / 5
Customer Support

Pros: Easy to use

Cons: incomplete

Overall: Impossible to interface "efficiently" with market ERPs such as EBP Open Line like it was some years back and was also the reason I did chosse Oxatis + EBP as a working solution.

This has led me to use an external widget done by a third party rendering me mad !

Oxatis & EBP were brothers at the beginning who unfortunately became Karamasovs and we are paying quit a high price due to that !

No answer from Owatis on specific highly requested extra or on demand services such as VAT number , Zip codes, city names spelling, email... on line checkings prior to order confirmation !

No efficient solution to send useful info to market places through specialists as Iziflux :

A lot is always hectic !

Not fit for Purpose

Mar 14, 2017

1 / 5
Ease of Use

1 / 5
Features & Functionality

2 / 5
Customer Support

1 / 5
Value for Money

Comments: As a start-up clothing business, we chose Actinic (Oxatis) as a platform for what appeared to be all the right reasons. However, several months into the process, it became clear that the platform simply does not work - confirmed by their own support.

Some of the issues were as follows:

- No ability to add banners / adverts to either desktop or mobile site. Black Friday came and went - no way of telling our customers we had a sale on!

- Products constantly display as Out of Stock if the default option is out of stock. Imagine one shirt that has 5 different sizes and 4 different colours. 20 options. You could have stock of 19 of those options, but if no 20 happened to be the default, everything shows out of stock.

- Mobile site is not a full site - its a cut down, un-customisable version of a catalogue. No Blog / additional pages etc. They can't even appear on the menu with a link to the desktop version.

- Dataplug (Their tool to integrate into back-office). Sends address information incorrectly, so every address had to be amended in the back office. Orders and order lines were duplicated. Items that have a zero stock in the back office - online stock levels are not adjusted.

The list goes on and on.

On top of all this I was relieved of by paying dollars for site development, none of which was delivered by the time we left for another platform. Did they refund the money? Nope....

If you are looking for a web shop platform, look elsewhere.....