# Sift Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Sift the right Digital Workplace solution for you? Explore 16 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/157219/Sift/reviews

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Sift

4.6 (16)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Sift

Ease of use

4.6

Customer Service

4.6

## Showing most helpful reviews

Showing 1-16 of 16 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Sales advocate  
Retail  
Used the software for: 6-12 months

### "Great product"

July 22, 2021

4.0

Fantastic, will use and recommend to others

Pros

It’s a fantastic way for business to prevent risk from fraud, user friendly and overall great product.

Cons

Product is somewhat expensive compared to other similar products, but worth the extra money in my experience

Review Source

TS

Tashfia S.  
Property Administrator  
Real Estate  
Used the software for: 6-12 months

### "Great Software"

May 19, 2022

5.0

Pros

Very User-friendly, fast, useful and easy to understand.

Cons

Maybe more features could be added, Microsoft Teams can also be linked to this software.

Review Source

JP

Jeffrey P.  
Senior Finance Manager  
Medical Devices  
Used the software for: 6-12 months

### "Pretty interface, but not usable for everything I need it for"

May 12, 2020

3.0

Pros

The simple interface gets the job done. Search is fast. The org chart has improved and is easy to navigate

Cons

I need to be able to create paginated org charts. The org chart interface is nice and easy to use, but not useful when I'm trying to create a specific view for a power point slide. This means that I have to either type things into PPT manually or use another charting program with data exported from another source (no export option, as far as I've been able to find). Also, one minor annoyance--the search bar is disproportionately huge. I don't need people on the other side of our floor to be able to see who I'm searching. Oh, and the phone numbers don't display properly, whether US or non-US numbers, everything is displayed with the (268) 555-1234 format. So when the country code is included it looks like (126) 855-51234.

Review Source

Response from Sift

May 18, 2020

Hi Jeffrey, thanks for your review! Glad to hear that you find our search and org chart easy and simple to use. We always love hearing product feedback from users and will definitely share your thought about paginated org charts to our product team. Happy Sifting!

RK

Ricky K.  
Installer  
Construction  
Used the software for: 6-12 months

### "Its amazing "

July 8, 2021

5.0

I straightforward fixed everything you can think of when it came to my business with this software

Pros

It's just so simple and easy to use I love it more each day

Cons

There honestly was nothing that I did not like about it this program is just designed right

Review Source

AC

Andrew C.  
Human Resources Strategic Projects Manager  
Wine and Spirits  
Used the software for: Less than 6 months

### "Great customer service and platform!"

November 10, 2020

4.0

Sift's customer service and engagement has been really great. The representatives are very responsive and solution-oriented. Overall very positive user, admin and implementation experience and would definitely recommend!

Pros

Sift's platform satisfies what our organization needs: an org chart, company directory and employee profiles. The look-and-feel is visually appealing, and it's great that you can customize the layout with your company's brand.

Cons

There are some technical limitations that are sometimes difficult to work around or require multiple steps to solve. I agree with the another reviewer's comment on the agility of exporting the org chart into PPT with clean page breaks. This would be a great feature to develop.

Alternatives considered

[BambooHR](https://www.capterra.com/p/110968/BambooHR/)[Lucidchart](https://www.capterra.com/p/146136/Lucidchart/)

Review Source

Response from Sift

November 11, 2020

Hi Andrew, thanks for your review! So glad to hear that Sift is meeting your organization's needs and that you're having a great experience with our client support team. We always appreciate product feedback, so your thought about the org chart is noted. Happy Sifting!

HN

Henna N.  
Property Administrator  
Real Estate  
Used the software for: Less than 6 months

### "Amazing tool to use in an organization "

May 19, 2022

5.0

Its been great for me in my indiustry! Looking for who works in the company. Quick and very efficient to use.

Pros

Getting involved within the organization Find employees Check for Org chart

Cons

Could be more detailed? The website could use some changes in backgrounds.

Review Source

SA

Sophia A.  
Confirmation specialist  
Warehousing  
Used the software for: 6-12 months

### "Love sift"

August 28, 2022

5.0

Pros

i like its a social media for our team of workers we can put a face to a name of who we speak to we also know who people's roles are here in our company

Cons

not really anything its fun and does the job

Review Source

HK

Heather K.  
Chief Administrative Officer  
Food & Beverages  
Used the software for: 1-2 years

### "Connection is Key"

January 19, 2021

5.0

Great customer service and easy to use!

Pros

Integration was a smooth and seamless process and the Sift team went the extra mile to counsel and support us in adoption throughout our employee population.

Cons

Adoption of the technology amongst non-office workers was very challenging. Not really Sift's problem, but a challenge we faced together nonetheless.

Reason for choosing Sift

N/A

Review Source

Response from Sift

January 25, 2021

Hi Heather, thanks for your review! Glad to hear that Sift has been easy to implement and use by your organization. Happy Sifting!

JH

Jake H.  
Accountant  
Real Estate  
Used the software for: Less than 6 months

### "Sift is a great service."

May 12, 2020

5.0

I really have enjoyed using Sift. It has made finding individuals contact info within my office, other departments in particular, much easier. Its nice I can put a face with a name and have other information about that person easily available.

Pros

I was introduced to Sift when moving to my new role. It like that fact that I can search for employees within my organization and it has their contact info but other info about them that has always come in helpful. Its really a great way to organize everyone in your companies contacts.

Cons

I don't see many cons. They do ask for some detailed information about yourself that you might not what people to know, hobbies and the like, but those are optional.

Review Source

Response from Sift

June 15, 2020

Hi Jake, Thanks so much for your review. Glad to hear that Sift is helping you navigate your organization. Happy Sifting!

KC

Kevin C.  
Customer Care Quality Analyst  
Medical Devices  
Used the software for: 1-2 years

### "Very reliable"

May 12, 2020

4.0

We use Sift as a depository of employee and department information. It has done what we needed admirably.

Pros

Sift is a clear and reliable program. It functions quickly and basically never goes down. The interface is intuitive and simple to use. I particularly like that the search function works for both employee names and also departments/titles without my having to tell it which one to use.

Cons

I would like it if Sift sent regular emails to individuals to remind them to keep their details current and thorough.

Review Source

Response from Sift

May 18, 2020

Hi Kevin, thanks for the review! Great to hear that you're taking full advantage of our search. Happy Sifting!

CG

Chris G.  
Leader Trade Sales National Accounts  
Building Materials  
Used the software for: Less than 6 months

### "Sift"

May 20, 2022

5.0

It's been great.

Pros

I like the ease of navigation of the tool. The software allows for search to find someone based on partial criteria, you don't have to know full name or title or department to be able to find someone. The org chart is also a nice visual to give structure to who reports to who.

Cons

There is nothing so far that I have found to be an issue.

Review Source

AA

Adeel A.  
Product Analyst  
Financial Services  
Used the software for: 6-12 months

### "Great Product - Needs More Stickiness"

May 12, 2020

4.0

Pros

Like that it has all the information relating to people within my organization.

Cons

Not a lot of features that keep me coming back to fully realize the value it provides.

Review Source

Response from Sift

May 18, 2020

Hi Adeel, thanks for the review! Glad to hear that you can use Sift to navigate your org. We're always working to improve our product, and you can find our new features on our website: justsift.com. Our product team is always open to user suggestions, so we're also open to ideas. Happy Sifting!

MB

Mona B.  
Test Engineering Coop  
Medical Devices  
Used the software for: Less than 6 months

### "Awesome!"

May 12, 2020

5.0

It has really helped me settle in as a new hire!

Pros

The UI was very clean and simple. It gave me the info I wanted fast.

Cons

Annoying to click on profiles for contact info. Wish there was a short tutorial/guide.

Review Source

Response from Sift

May 18, 2020

Hi Mona, thanks for the review! I am so glad you find Sift's UI user friendly. We always love hearing about product feedback as well, and will definitely share your thought about a tutorial. Happy Sifting!

MR

MARGARET R.  
On Call Chef  
Food & Beverages  
Used the software for: 1-2 years

### "Easy to stay connected!"

May 19, 2020

4.0

Easy to use

Pros

Being able to find and connect with any team member. The ability to share my information with my team

Cons

Could categorize employees at the beginning

Review Source

Response from Sift

May 26, 2020

Hi Margaret, thanks for your review! So glad to hear that you can use Sift to easily find and connect to your team. We always appreciate product feedback, so thanks for your suggestion about categorizing employees upfront. I would also suggest using the Explore function to help you filter through search results. Happy Sifting!

BK

Brad K.  
Clinical Specialist  
Medical Devices  
Used the software for: Less than 6 months

### "Sift Review for buisness"

May 12, 2020

5.0

It allows me to locate a point of contact to assist with projects and questions.

Pros

Extremely user friendly. Navigation withing the app is simple.

Cons

No complaints. Although, it would be nice to upload your profile from LinkedIn.

Review Source

Response from Sift

May 18, 2020

Hi Brad, thanks for the review! Glad to hear that you find Sift to be user friendly. You can actually pull information from Linkedin into Sift. Let us know if you'd like more information on that. Happy Sifting!

BP

Brittany P.  
HR Business Partner  
Information Technology and Services  
Used the software for: Less than 6 months

### "Sift Review"

May 12, 2020

5.0

Pros

Being in Human Resources, Sift has been a great tool to get employees connected and engaged.

Cons

We've had trouble setting up the single sign on feature but that has been resolved.

Review Source

Response from Sift

May 18, 2020

Hi Brittany, thanks for your review! So glad to hear that Sift has been valuable to you as an HR leader. Happy Sifting!

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