Who Uses This Software?

PandaDoc serves businesses ranging in size from SMB to Enterprise. From local businesses to Panasonic, we can help almost any business streamline their proposal and document processes.


Average Ratings

379 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $19.00/month/user
    See pricing details
  • Free Version
    Yes
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • PandaDoc
  • www.pandadoc.com
  • Founded 2013
  • United States

About PandaDoc

PandaDoc includes unlimited electronic subscriptions in every subscription, plus a host of other powerful document features, such as a drag-and-drop document builder, out-of-the-box CRM integrations, and advanced document analytics. PandaDocs electronic signatures are legally-binding and dont require any special hardware or software when signing documents.


PandaDoc Features

  • Audit Trail
  • Authentication
  • Auto Reminders
  • Customizable Templates
  • Document Analytics
  • Electronic Signature
  • Mobile Signature
  • Multi-Party Signing
  • Progress Tracking

PandaDoc Reviews Recently Reviewed!


Capterra-loader

PandaDoc was great for sending out client proposals

Jun 20, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: I used it several times to send out proposals for my husband's company to clients. We loved the builder and templates available.

Cons: I think the only Con was the price we would have paid for it long term if the plans had been structured slightly differently.

Tried PandaDoc for a client overseas

Jun 19, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality

Pros: The drag and drop templates make putting proposals together a breeze. As a digital marketing company, having different sections and products was great.

Cons: PandaDoc didn't support having dual languages in the proposal. I know this is a high order, but that's why we couldn't use it in the end.

Capterra-loader

Awesome Software to Automate the Proposal Creation, Delivery, and Execution Process

Jun 18, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We transitioned to PandaDoc several months ago to automate our proposal software development, delivery, and execution. What used to take us several hours per proposal now takes us minutes. The user interface is easy to use and allows you to customize your proposals and add features in that were difficult before, such as video. Also, you can create your content library to drag and drop parts of your proposal that might be different or unique to each proposal, such as descriptions of products and/or services that you offer. The pricing library can be preloaded with your products and/or services so you can streamline and automate the pricing process, including the calculation of multiple items and sales tax. Finally, the integration that PandaDoc has with HubSpot is simply amazing. By having this native integration, we are able to pull most of the information about our customers or prospects directly from our CRM, pre-populating the fields that would otherwise be time consuming to manually enter.

Cons: The only negative that I have about PandaDoc is that when you create items in dropdown boxes, you don't have the ability to match the font of those dropdowns with the font that you use in the rest of your document. I have heard that this might be changing soon but it does make the proposal look a bit unprofessional to have 2 different fonts used.

Overall: Increased productivity, increased efficiency, significant time savings, faster approval process, centralized housing of proposals, simplified proposal creation

Fantastic contract management software

Jun 16, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
2 / 5
Customer Support
4 / 5
Value for Money

Pros: We use this in various aspects of our business; customer contracts, employee contracts, and third party service contracts - it fits so many different business cases and allows for many customisation options with no PandaDocs watermarkig.

Cons: As a customer (someone receiving a contract but not inside PandaDoc) it is hard to get a copy of a contract you once signed. While you can download at the time of signing, you can't go back 2 months later to retrieve your copy - you might have to contact the person who originally sent it.

Love this software - switched from DocuSign

Jun 16, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I really liked DocuSign and used it for quite some time, but it always left a little something to be desired. Then I found PandaDoc. I made the switch because PandaDoc allows you to include videos in your proposals/templates - in my business, sending videos increases conversions. I also like the fact that you can integrate PandaDoc with Hubspot, because you can send proposals that are hyper-personalized with the tags you've created.

Cons: A couple people have told me that stuff sent from PandaDoc goes to their spam folder. Maybe it's because they're in financial services and the spam folders tend to be stricter, but it is something I've noticed.

Overall: Creating proposals takes a fraction of the time because of the templates. I can also send videos to customers in the documents I want them to sign. It makes things more efficient and saves money.

Excellent for managing your workload better.

Jun 13, 2018
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: PandaDoc does what it advertises - it helps increase efficiency dramatically .It's great for creating proposals and then keeping track of them . It can be used alongside various programs and CRMs and the customer support can be of great help ,when needed .

Cons: I find it a bit pricey ,but here is a free version that helps you decide whether it is worth it for you or not . Since it covers so many things ,it can be confusing to use .

Phenomenal tool for Sales Representatives looking to get work done efficiently.

Jun 08, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love how it easily pairs with my CRM. PandaDoc allows users to create professional proposals in a matter of minutes. Also very easy to use.

Cons: The one thing I do not like is that multiple users cannot work from the same account at the same time. I love everything else.

Overall: Fantastic software that allows sales representatives to create professional proposals in a matter of minutes. We love it.

Beautiful proposals filled with lots of incredible features

Jun 07, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The audit tracking is one of our favorite features in PandaDoc, it allows us to see when a client views a proposal, how long they spend on each page of the document, and digitally sign. It has significantly improved the look of our proposals and the speed at which we can develop them with the ability to create templates.

Cons: No complaints! PandaDoc has all the features we've needed and has been easy to incorporate into our workflow.

I've helped get PandaDoc up and running for a client

Jun 07, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I worked with PandaDoc to bring it as a solution to a problem one of our clients was having. They wanted consistency and control over their proposals. Through our research, we found PandaDoc as a solution. Not only could you control the consistency from document to document, but you can streamline the process of entering information, organize the proposals by sales person, set admin controls for review, get digital signatures, and about a hundred other things.

The thing I appreciated most about the application was the ability to great a great looking document that combined live, editable text as well as graphics. This streamlined our design process and gave them a beautiful looking proposal document.

Cons: While formatting the proposal, it was difficult to see where the 8.5x11 page breaks would land. You can "add" a page break anywhere, but that won't indicate where the page will actually end when downloaded. For our client, it was important to have a great looking document when downloaded as a PDF. We ended up having to do trial and error by making changes and downloading each time to see if it looked alright.

Overall: Beautiful layout and design, easy organization.

Capterra-loader

The best thing that ever happens to our company!

Jun 05, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The process of contract signing is very easy for the entire team. There are no more mistakes and contracts can be reviewed and approved by the entire team quicker which makes our customers happy.

Cons: Billing is a little different than most. Very inconsistent. Sometimes it can be difficult to customize documents to your liking. Other than that it is a great product.

Overall: Contract process is very easy and takes minutes to send the contract to prospects.

Great for repetitive tasks

May 31, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 4.0/10 Not
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Pros: Great support for linking CRM's, Mailing works well and is simple for the end user. Notifications are helpful and it just works well. Of many softwares i hear very few complaints from my end users.

Cons: A bit buggy, Tabbing issue from time to time, search is slow and indexing misses things from time to time. Spam filter needs to be change for mail to be received.

Document management for sales professionals

May 31, 2018
3/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support

Pros: Streamlines our Sales' team flow from lead proposals, to getting contracts signed and stored electronically.

Cons: Needs more integrations with e-mail services to better track clicks and open rates so you can expect your docs returned.

Capterra-loader

Online agreement management software

May 30, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Very easy to create and set workflows for executing agreements. it allows very good interoperability with MS office. The product also allows duplicating and editing documents which is very helpful. The features for security are great even allows use of digital signatures. Is integrated with our CRM to make it very seamless for a quote to cash application.

Cons: not integrated with Hubspot that is a issue. Also some of the features are currently not usable by us better education is required. The only other issue is the rigidity in allowing incentives and discounts to our customers. But overall a great product.

Great for efficiency .

May 26, 2018
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: What I like best is that PandaDoc can be implemented to work with already established CRMs . It simplifies the process for both customers and employees .The E-sign and online tracking option make finalizing transactions seamless .

Cons: I use PandaDoc exclusively on a computer as I find the mobile app lacking . They can also take it a bit easy on the number of notifications ,but other than that it is great .

Capterra-loader

I love PandaDOC

May 24, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Pandadoc have similar interface with other programas but is way easier to use. I'm able to create templates that are quick to edit and send on the go.

Cons: The only thing i don' like is he title page and the limitations regarding design basically, i like everything else.

Capterra-loader

quotation automation tool.

May 23, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Absolutely love using panda doc. Has actually helped us start closing more customers given the seamless experience with using panda doc for quotation and proposal management. Some of the top features for us

1) very easy to duplicate and edit existing documents
2) allows for multiple formats to be edited
3) they have price tables integrated
4) very simple to setup workflows and execute and create repositories.

Cons: the tool is great but have had some proposals landing in spam folders of customers. Also the customization available on quotes is limited (you can't add promotions etc) that can possibly change.

Capterra-loader

An Investment in Sales management can go a long way with PandaDoc

May 23, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: PandaDoc streamlines each process on the sales department: from moving leads across the sales funnel to supporting marketing efforts with feedback on buyer personas. As opposed to many of its competitors, PandaDoc does offer team collaboration and different access levels for a different type of users.

Cons: The only thing that may be an issue for most users is its price. Nonetheless, the investment is entirely worth it, and it is not that expensive when you compare it to similar ERPs like SAP.

Overall: Streamlining our Sales department performance with ease and data to project our revenues.

I'm currently trying Panda doc!

May 17, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: I love that you can keep all your docs organized! I'm able to streamline my proposal process and get everything out to clients quickly and easily.

Cons: Right now PandaDoc doesn't allow multiple people to work on the doc at the same time, which is a huge problem for us and why we usually use Google Drive!

Nice Application for Proposal Management

May 16, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Pandadoc offers some good features to write and manage proposals. You can also utilize it to send other reports. They have a very nice Proposal Builder.

Cons: The limited number of templates is something which I didn't like in particular, but overall this is a nice application to send proposals and track activity.

Capterra-loader

The best proposal software I have used

May 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It is very intuitive and allows we to send fairly complex proposals in minutes. The look and quality of them are excellent and it impresses the clients

Cons: The signing feature works but can be confusing sometimes. I wish it was easier to view the special link after sending the proposal

it's perfect

May 15, 2018
5/5
Overall
2 / 5
Ease of Use
5 / 5
Features & Functionality
2 / 5
Customer Support
5 / 5
Value for Money

Pros: I have been very helpful especially in this transition to digitalization where in some situations you can disficultar manage files

Cons: I have nothing to say since in my opinion it works well and my demands are not affected when using this complete tool

Great tool for a 20-25 person business

May 15, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy to ease. Professional look. I receive an alert when the prospective clients open it, which allows me to time my follow-up call

Cons: chrome add-on buggs. Confused between pipeline and pandadoc. Other than that no complaints.

Overall: Fast way to make more complicated price offers. Accurate sales process with touch points at the right time

Great concept - but some serious bugs, and issues on support

May 14, 2018
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
1 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: The company had a wonderful concept to bring to market, with great (potential) tracking and document signing/embedding
The real reason to use, is its a money saver vs. the current industry leads. However, don't expect it for the analytics component they sell, as there are issues there.

Cons: - They have serious issues on customer support, follow up, and execution.
- They have bugs that have lasted months/years in their organization, and with little follow up from customer support, for issues on their reports of tracking, email, and view analytics
- Things like the analytics feature sends false information on reports (their real value-add/differentiation), and has incomplete data when you actually compare the analytics generated on proposals or documents sent vs. the real use.
- As well, their customer support can fluctuate a lot, and they've had significant staff changes which change communication with tickets for support

Overall: Good embedding. document signing features, and capabilities for proposal sending/components to put together.

An easy tp use platform for all my Agreement and Proposal needs.

May 14, 2018
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Its so easy to get paper work to people who are faraways! It's made my life so much easier when it comes to the hiring process in our security firm. Once an interviewee leaves, we discuss if we want to hire him/her and then I send them the employment package, making my life so much easier.

Cons: You have to select each feild when assigning them to someone. Like why isn't there a control select option on here?

Overall: Easy sending out employment agreements, easy sending out service proposals.

Capterra-loader

Execution of agreements increased drastically

May 14, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This software assists us in procuring more business and provides us visibility as to what people are focused on during contract reviews. It allows us valuable insight and as a result we are able to close deals faster.

Cons: There is nothing negative that I can think to provide about the software, it provides us such value.

Great tool that we have been using for sales documents for a few years.

May 14, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Great visual design and fast functionality of web-based portal. We love the content and template library too.

Cons: Would be nice to customize the document delivery (via email tool) to the client. Make it look more custom and cleaner than default. Automate content creation would rock!

Overall: Simplicity and faster sales cycle.

Capterra-loader

Excellent document manager and designer with simplified integrations.

May 14, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use. Integrations. Design. Workflow. Managment. Payment. Just great easy to train tool for small and medium organizations to keep important branded documents together.

Cons: Specifically to Hubspot, the available integration tokens. Additionally, and this might be something I need to better edify, how to best manage team/ client document (contracts, pro formas and invoices) via integrated partner (Hubspot) for better team collaboration.

Overall: Previously defined.

This software has organized our team sending out proposals

May 14, 2018
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: We are able to choose from templates which allows us to be consistent with our outgoing proposals. Easier to compile a proposal.

Cons: The software is somewhat confusing for new users. There are too many different steps to take when preparing a proposal.

Overall: Overall, It has been great receiving an email with the status of a proposal i.e. when it is sent, viewed, signed.

Makes it easy to keep track of sent proposals

May 13, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: As a small business owner, I send multiple small proposals per week, and it was getting hard to keep track of them in word docs. PandaDoc Proposals helped to make it easier to create my proposals, and keep track of ones that had been sent out but not closed.

Cons: It is a rather expensive product. It's features are great, but for the cost I would rather keep it simple and have fewer features to keep the price down.

Pretty good product, has a nice mix of features at it's pricepoint, but with some limitations.

May 11, 2018
4/5
Overall
2 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Content Library / Template Library functionality is the best feature. Close second is the import from google doc feature, if the text were editable after import this might be the #1 feature.

Cons: The text formatting (especially with bullets) is atrocious! It's also very difficult to make pretty looking presentations compared to a tool like Qwilr. The way files are made and filed is also pretty annoying, it takes a lot of dilligance to keep proposals, sows, etc, filed in different folders. Also the abandoned started template docs clutter things up. (Maybe have a status for a doc created from a template but not edited, or just remove the ones that aren't edited?)

Overall: It makes creating and sending SOWs and other signable contract type stuff super easy and professional. It's a great tool for that sort of stuff. We have used it for proposal making as well, but it's just not very visually compelling at the levels of effort we're able to invest. (Qwilr makes it much easier to make beautiful presentations for proposals.)

Capterra-loader

All-around great proposal software and automation tool.

May 11, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: PandaDoc has allowed us to streamline our proposal process tremendously. Because of the content library, template functions and ease of use, we've been able to double the number of proposals we put out in the same timeframe before implementation.
The analytics reporting feature has assisted in increasing our win rates. We can hone in on the areas of our proposals that resonate with our prospects, allowing the follow-up meetings to be more focused - discussing targeted, relevant themes, services and needs.
PandaDoc's development team is very open to feedback and ideas on how to improve the platform. It's refreshing to work with a company that takes your input and one-off special requests to not only deliver on those requests for you but roll out these changes across the board for all of their users. Having a say in the process of polishing and tweaking a product to work best for us is a value-added benefit.
The various plug-ins for other software, such as CRM systems, is useful for collaboration between departments.
The ability to customize the CSS to fit our brand is essential. We can customize templates with designs that fulfill each of our needs.
Having multiple workspaces under one account is extremely helpful keeping documents separated for different departments and projects.

Cons: There are a few small issues that we've run into, however, the pros of this software heavily outweigh the cons. PandaDoc does not allow for multiple users to work in a document at the same time, but I believe this is something that is being addressed in the new editor or at least on the buildout updates for the future.
From time to time we will run into small formatting issues due to a glitch in the coding. More often than not, they are isolated to one document. For a couple of issues we ran into, the development team was able to provide a timely fix, and the issues have been non-recurring.
In the past few years that we've been using the platform, we have only had three instances where the software was down, two of those instances were for less than an hour. Even with the downtime, we have never missed a deadline to deliver a proposal, even in an industry where RFPs are common.

Easy to use, Easy for my clients

May 11, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like how you can resend reminders to my clients. This will keep them on top of mind.
I also like that they can pay via the credit card implementation

Cons: I dont like that i need to keep re-signing in every day. It becomes tedious to have to sign in via my google account every day.

Overall: We are able to customize our agreements, we can edit and change on the fly. We can create beautiful proposals that are sent to the client in a professional manner

Easy to use. User-friendly

May 11, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It works with my CRM ProsperWorks to populate all of my quotes. Saves time for me and my customer .

Cons: Sometimes there are glitches when adding information to tokens. Other than that it seems to work great.

Pandadoc is a great tool that has helped us get business over the line.

May 11, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Intuitive and web-based. Pandadoc enables us to quickly create statements of work and facilities a smoother sign-off process than we had before.

Cons: Sometimes a bit slow. Way more functionality than we use. Their auto emails often get stuck in Clutter folders.

Capterra-loader

PandaDoc is the best. Most intuitive e-sign solution on the market.

May 11, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Really intuitive drag-and-drop interface. Everything just works. No annoying workflow problems. Friendly team. Competitive pricing.

Cons: Nothing. There is not a single thing I dislike about PandaDoc. That's all I have to say.

Overall: Simplified our document signing process tremendously.

Working with multiple locations, this software gives me exactly what I need!

May 11, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Super easy! It only takes a view seconds to send out an agreement. Everything is already set up in a template and all I have to do is fill in like 2 items. I also LOVE how I can see when the customer views it, signs it, and pays it. Also love how I can see how long they spent on each page and how many times they viewed it.

Cons: The only dislike I have is sometimes I don't get replies from the customer to the email with the document (hopefully that makes sense). No problem at all though! I just send an email and say not to reply to that one, but my work email. Super easy.

Overall: Super easy to send out what I need and love seeing what time to the customer viewed, signed, and paid the document.

Fast, effective & efficient!

May 11, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: A great application to use.

Pros: The streamlined process from beginning a proposal through to sending it to our client ensures they are received in a timelier manner than what we have experienced before. Saving templates and documents allows for a more efficient preparation process, as you don't need to re-create everything from the start. We really like that we can integrate a client's information right through to payment at the acceptance of the proposal. The auto-save function is good to have as is setting up a payment to integrate to another system.

Cons: We found a few glitches when adding extra headers and text fields. Thankfully the autosave function allows you to exit back to the dashboard and you can return to your template without having lost your work.

Capterra-loader

PandaDoc is the best document management platform available.

May 10, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: The ease of use and the ability to track the views and shares on the documents that I have sent out to prospects and customers.

Cons: It can be a bit daunting at times to use the software and the customization is a bit finicky at times.

Quick and easy to use

May 09, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Intuitive and good user experience. The ability to easily filter and search for legal documents is amazing.

Cons: The editing tool for document templates isn't so intuitive. Copying and pasting from Word doesn't copy exactly.

Overall: Easy to integrate within the team

PandaDoc is great for creating simple and engaging proposals for clients

May 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money

Pros: I used PandaDocs for about 5 months to design alter and send out custom proposals for clients. I loved how easy it was to add fields that updated dynamically throughout the document.

Cons: I think the biggest Con was the lack of templates to choose from at the time I used it. I wanted more options of templates to pick from.

Fantastic, easy to use software with great functionality for a variety of uses!

May 09, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Templates - massive time-saver and so easy to edit and send a completed contract to client. Ease of signing for clients, plus signing order functionality - makes the whole workflow super fast and professional.

Cons: I'd love to be able to insert an existing quote table into another document (i.e. quote for job into contract for same job). I have also found when copying text into a document that the font colour changes from black (copied text) to grey (pasted text).

Capterra-loader

Easy to use and does what it says on the tin.

May 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love having templates - our business isn't one which can be easily automated but this saves us a lot of time and allows us to be consistent.

Cons: No real dislikes! It's always being improved and added to, support is good. It doesn't do dumb things like insist you use 100 characters, unlike this reviews site! :)

Overall: Speeds up our proposal process. Easy to track who has read, and to send follow ups. Makes our proposals consistent. Keeps all proposals in one place.

PandaDoc is a solid product for everything from contracts to client reports

May 09, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Content and image libraries
Document sender selection and order
Auto reminders
Document themes
Document analytics
Content locking
Branding
Configure, price and quote (CPQ)

Cons: PandaDoc recently added payment integration, but it's very hard to use and thus we haven't implemented it.

Time Saver

May 09, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love that it is so easy to use and that one can view the analytics for each individual doc. I love the auto reminder feature as well, assisting us with closing a deals quicker.

Cons: A lot of the time the contracts go into our customer's spam folder, so it would be awesome if we could send a link to our customers to get the contract directly opposed to going through emails trying to find the link.

Overall: It increases our productivity in the workplace. One can easily view exactly what was worked on & when (from an internal perspective).

Overall PandaDoc is great software.

May 08, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Our sales team finds it to be flexible enough for the various proposal requirements they deal with and the look and feel we've been able to create is a differentiator for us.

Cons: If the prospect requires you to send a PDF and doesn't execute the agreement via PandaDoc there is no way to change the status of the proposal in PandaDoc.

Overall: Flexible proposal generation.

A handy way to quickly put a proposal together.

May 08, 2018
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money

Pros: The easy blocks of action items. For example adding text or images. The use of Tokens is nice. Formatting is pretty simple and helpful.

Cons: Lack of page design control. And Barry any clients want to sign agreement within app. So we have lots of open proposals that are actually approved but not signed or confirmed within app.

Capterra-loader

PandaDoc does it all: Proposals + e-signing + payments, and a full range of add'l robust features!

May 08, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The fact that it handles so many features (as mentioned above) in one single package, in additiona to tracking analytics (when recipients open/view documents), use of templates, reusable content libraries, price lists - and backed by an excellent (and responsive) support team.

Cons: We don't have the Enterprise version, so we can't use some of the advanced features we would like. Having said that, we of course understand that every product must have various pricing levels - we simply don't need enough of these features to upgrade to Enterprise.

A more vibrant way to share our proposals with prospects. First impressions make all the difference.

May 08, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I enjoy the drag and drop aspects. It's overall easy to use once you get in. We have already created custom designed templates via our internal design team.

Cons: One big con would be the line item discount option. We would like to be able to put in the exact discount, rather than playing process of elimination with decimals. Also, when i click tab inside the pricing table thinking it will take me to the next box, it takes me to the bottom of the document. Otherwise I'd say to are my two changes I'd like to see.

Makes what used to take hours only take minutes and in a much more controlled way.

May 08, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It makes using templates, creating templates and standardizing things so much easier. Helps immensely with consistency and has a lot of functionality which is awesome. I work with both our sales team and our clearance and acquisition team (licensing) and it works well for both purposes.

Cons: Sometimes its functionality is limited - would like to see the ability to move whole folders like in Windows Explorer and would like the ability to combine two templates into one document or to put a whole template into the content library to allow it to be added in one fell swoop to another document/template. Wish there were more way to protect templates from people on the team being able to change them.

Capterra-loader

It's a great platform that makes closing opportunities much easier.

May 08, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: PandaDoc allows you to integrate with your CRM so that it creates proposals based on the information that you have of your clients in the CRM. You can monitor when your clients view the proposals.

Cons: Can't think of anything! Everything works very well and it's easy to manage and keep track of all the proposals you've sent. Makes the sales cycle a breeze.

Intuitive UI and exceptional features - wonderful value to our sales team

May 08, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Our team was able to create a handful of templates, and utilize the library of resources to customize every proposal for the customer. Easy to use, easy to learn, and integrated smoothly with Salesforce.

Cons: Every document and template is auto-saved/updated while you're working. Must be careful not to inadvertently delete items/content that cannot be recovered.

Overall: Simplified proposal process and tracking, improved presentation, electronic signature.

Templates help with productivity and accuracy

May 08, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: I like the stored templates and pricing catalog feature the most. It helps store each item pricing so that we're consistent with pricing and accurate. We re-use templates a lot and it's nice not having to add in contact info for each quote.

Cons: The software can be slow at times. There are long pauses sometimes in between moving an item or table and inserting a new item, table or page break. It's also not always easy to select an object; my cursor sometimes selects the wrong item. Double-clicking an item to edit it can be slow as well.

Pandadoc has greatly improved our proposal system

May 08, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Pandadoc keeps improving their software so it keeps getting better all the time. I use the library a lot which streamlines my proposals

Cons: I recently had to merge 2 different templates and I did not find an easy way to do it. I finally just copied all the blocks into a temporary folder and pasted them into the other template. Maybe there is a better way, but I didn't find it.

It really fastens my proposal preparing process.

May 08, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like most about using this software is its cloud-based platform. Preparing, sending proposals and receiving confirmations online is like selling service online.

Cons: Sometimes client says that they couldn't open the document, some say it went to spam folder. And using some "must" features needs to be upgraded (like library and total value of proposals).

Overall: It fastened my proposal processing.

Capterra-loader

Waaaaaaay better than a Word Processor

May 08, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Stop using Word or Google Docs or whatever for proposals. Just stop it. If you're using accounting software for proposals/estimates, then WOAH are you gonna be impressed. If you work in a creative field, for the love of all that is good and delicious, make your proposals pretty.

Cons: Can't send a link to a proposal. You have to use their app to send an email. Their reasoning is that they use that to verify signatures, but if I don't need a signature on a document... UGH... so frustrating... Great app otherwise.

Great Product and a huge help to our business

May 08, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: It's a fantastic SAAS solution for Small and Mid sized business. The ease of use and he functionality offered are fantastic and in general has made our company more efficient in our operational processes.

Cons: They could update the software slightly faster, some basic functionalities that have been missing for years and recently we have felt the software very slow . Also the quality of the Customer service is sometimes lacking!

Easy to use

May 08, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: We love the simplicity of the program. The support team is also fantastic and we really appreciate how they are very open to feedback and suggestions.

Cons: There are a few small things that are a little annoying to get around. Like if you have a typo in the singers name or email, you can't delete the singer and just edit the name.

I love it! I use it all day, every day.

May 08, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to work! I use this every day to send out documents to my clients, and it notifies me as soon as they read them!

Cons: Only runs well on Google Chrome. A lot of our other software will not run on Chrome efficiently, so I often have to switch browers back and forth.

Overall: I save a lot of time.

Capterra-loader

We use PandaDoc for contracts and proposals. It's a seamless tool that works well for our needs.

May 08, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like the integration with other software such as Hubspot. We can view and create proposals from within our Hubspot CRM.

Cons: Very little mobile functionality. There is a PandaDoc app and I can access documents mobilly but the mobile view is not optimized and it is not designed for mobile use.

quick and easy e-docs

May 08, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We have found that Panda Doc allows you to quickly generate legal documents and easily obtain client signatures. It is our go-to for any documentation or agreement.

Cons: Pand Doc is a great service but the text editing features are cumbersome. For instance, bullets and number formatting. I find myself struggling to create a high-quality text doc inside Panda Doc.

easy to use

May 08, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: easy to use and like the format, customers can easily go into and sign documents for their proposals

Cons: not sure, maybe the emails we receive every time a customer opens a document, would be nice to have a limit on that feature

PandaDoc is easy to use my experience is good with this software

May 05, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: it is the ultimate template and document organizer, client support is good I give 10/10 for customer support, it is good for digital signature, email integration.

Cons: it is more complex and we cant move the document from one workspace to another.overall this software is good for me

I love panda doc!

May 04, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love most that it saves everything in real time as i am doing it, I like the ease of use as well! Love it

Cons: I don't like that I still can't figure out how to change an email address if it was written wrong! Drives me crazy

Overall: many benefits, just mostly helps with all the deadlines I have

PandaDoc is the best e-signature & proposal software on the market!

May 04, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: PandaDoc can match all the e-signature features of a market leader like DocuSign or Adobe, but PandaDoc does a whole lot more. You can build great proposals and measure the performance of your proposals through strong analytics.

Cons: The font size in the platform (when I'm on my laptop) is really small. I have pretty good eye sight, but sometimes it's hard to see what you're typing. That's my only complaint though!

Overall: We have shortened our sales cycle, increased our conversion rate, can generate proposals much faster, and can e-sign any document all through PandaDoc. The platform is second to none!

Capterra-loader

Excellent software for creating templated forms and tracking opens / commenting.

May 03, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Super easy to use and makes setting up beautiful forms a breeze. Adds professional style to my business. Great seeing when people view documents and the ability to comment directly in each one and keep them organized.

Cons: The biggest issue I've found is that there's no easy way to resize images in the forms. I'd love to be able to click and drag or enter dimensions to make my own custom image sizes for theming documents.

Overall: Tracking documents, commenting, templating audits and proposals, digital signing.

Capterra-loader

Makes Agency Contracts Much Easier

Apr 25, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Saving time and streamlining communication for contracts. Everyone works off the same version of a SOW, edits can be easily made and sent back to clients, and you can delegate signatures out. Also allows for easy digital signing.

Cons: Don't have much negative feedback. The only issue I've run into recently was changing the delegated signer.

Overall: Save time on contracts and change orders. Eliminate physical signatures and scanning paperwork.

PandaDoc

Apr 17, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Great functionality. It does everything it needs to do, and does so very well. The lay-out of functions is very nicely organised, and the interface looks great.

Cons: Sometimes the software is a bit slow, but this doesn't happen very often, and when it does, it only happens for a minute or so

Expensive For Limited Features

Apr 12, 2018
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
2 / 5
Value for Money

Pros: Editing proposals was pretty easy, and you can knock them out pretty fast when you're using a template.

Cons: Having a limit on the number of templates you could make (and setting it so low) really was terrible for businesses with many different services. The design of the dashboard was terrible and unintuitive.

Capterra-loader

We LOVE Pandadoc! They offer an incredible product, inexpensively, with killer customer support!

Apr 10, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Pandadoc has become central to our business. We utilize it to create custom proposals and for all information forms, contracts, invoicing and more.

We love the flexibility of designing each template and then being able to personalize it. It's central to our sales process in creating a proposal that helps close the deal as much as anything else.

It's robust, beautiful and easy. It's a fantastic solution for what we do. They also provide zippy customer service.

We also dig how it tracks everything. Very useful in our communication.

I can't say enough about it... Love, Love, Love it!

Cons: Seriously, there isn't anything about this product that I don't just love. It's cost effective. It looks very professional.

One or two things though...
1. I wish we could customize how the email looked that that potential client received. It's the least attractive piece and not reflective of what the person is getting.
2. And this is a big one... a few emails have ended up in a spam folder... which is really really bad when people are waiting on the proposal. So that's a hickey for sure. But it's so worth it, and we just follow up with a call or email "sent the proposal, let me know what you think"...

Perfect Solution for Sales and Marketing People, creating proposals and agreements everyday.

Apr 10, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The web-based platform, Autosave functionality, easy to use, custom CSS, Pricing table, and end-to-end delivery and tracking mechanism.

Cons: Two people can not work together on same template or document, and unable to export the document in Word format.

Become a master of efficiency .

Apr 07, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I love the templates ,it`s simple to use ,capable of being integrated with other apps and it is designed to help you always be on top of things .

Cons: You really need a sizable revenue stream to justify the price and I unfortunately did not have that at the time .It`s probably best for already established professionals and companies .

Good solution but they just send too many emails

Apr 06, 2018
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Pros: This is a great solution for us when we're trying to build out contracts for our clients. It's cheap and it allows us to follow templates and guides to make sure all of our bases are covered. It also notifies us to let us know when the client has signed.

Cons: On the down side, I feel like they send out WAY too many emails. I felt like I got a notification is someone breathed on the online document. Some emails just felt really redundant and pointless.

Solid Product, But Definitely Needs Improvement

Apr 05, 2018
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: PandaDoc allows your company to finalize proposals and deal documents with your clients. Instead of sending all your deal documents through multiple emails, attachments, and PDFs, you and your client can simply get everything signed in one PandaDoc document.

Cons: It's not a bad software, but it definitely needs to work on its integration with other software. We wanted to link our PandaDoc with our CRM software and have the signed deals to come through our CRM, and it hasn't been working. Customer support isn't the best either. I've reached out to them and they've looked at our issue a couple times, but then they never followed up even though our issue still persisted.

Capterra-loader

Docusign WISHES they were Panda Doc.

Mar 22, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Interface is very easy to use; way more features than Docusign when it comes to functionalities that the platform is capable of supporting.

Cons: There really isn't much to dislike. I like everything about it. It looks great, it works great, and its affordable.

Overall: Easy and secure document signing which is critical especially since my team works 100% remotely and in 3 countries.

One of my favs!

Mar 18, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It has an app! I can use this to create all my documents, put them in templates, have them ready to go for an e=signature. Their customer support is bar none. They are very helpful and quick to respond to any queries.

Cons: It is lacking the ability for comments for the clients I invite to sign my documents otherwise there is nothing I could think of to improve this awesome product!

A fantastic quoting platform

Mar 17, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Pandadoc is the most comprehensive quoting platform I have used. The templates are easy to use, I love the quote approval workflow, we can lock content blocks so we can control the level of freedom a sales rep has.

Cons: I think the only issue is the price. Pandadocs is expensive for small businesses but if you have the budget for it then it is great value.

Capterra-loader

Overall good, sometimes interface is slow/clunky.

Mar 14, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money

Pros: * Ease of use * great feature set * e-signature functionality * Ability to convert any document to e-cig * Workflow * Multiple user levels

Cons: If I had to pick *something*, maybe the workflow process could be more robust. I would also love it to integrate better with Highrise, our CRM.

My biggest time saver

Mar 12, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: Highly recommended

Pros: Its interface is supercool, it is easy to use, design friendly, the library and templates are amazing to save time. It also allows us to quickly create and send proposals from tablets as well as desktops. The chase function (send reminder) is excellent. It is very easy for our clients to receive, review, and sign off on orders, contracts and more. It's also great the way you can save visuals and sections of documents into the content library for easy future use.

Cons: what makes me frustrated is T when you are creating tables within your documents, and you press "Tab" to move to the next column. It doesn't move you there, but instead takes you to the next "User" input field which is completely not relevant when you are creating a new document. Some of my quotations arrive as a spam, so my futurs clients never receive them. There are bug with the typography (the size of the text change for no reason, the bold appears or disappear for no reason, etc).

Easy to use for document signing

Mar 08, 2018
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
Likelihood to Recommend: 6.0/10 Not
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Pros: Good looking professional proposals. Work flows for the different proposals is nice as well. Ability to create and save different modules. Price is affordable.

Cons: Hard to change designs. There are some bugs when downloading documents in PDF format. Some of the layout features are limited.

Fantastic software to e-sign, share and send contracts of any kind.

Mar 07, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I think PandaDoc is a winner when it comes to convenient document sharing, contract sending and e-signing. We use it all the time with clients and it has proven to be very successful as it allows you to track activity, collaborate on a document/contract, add notes and edit as well as most importantly get a signature. Obviously one of my favorite things is that you are no longer wasting paper and ink and you're able to have everything stored in one place when it comes to your important business contracts.

Capterra-loader

The best software for contracts

Mar 07, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: My favorite thing about this software is how intuitive and straightforward it is. It allows me to single-handedly manage all the contracts for my small business without wasting any time.

The thing I use it for most is sending sales contracts to get a client to e-sign. With templates, it's extremely easy to draft up a new contract for a new client, and the automated notifications and emails make it easy to stay apprised of any progress through to signature.

Overall: Sending contracts and getting e-signatures to move deals forward quickly.

PandaDoc really helps us manage our contracts

Jan 26, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: PandaDoc is a big help in drafting and tracking our contracts and also in obtaining e-signatures on them.

Cons: Things could always be improved, but there's not a lot not to like here.

Overall: PandaDoc is a big help in drafting and tracking our contracts and also in obtaining e-signatures on them. I would recommend the product.

Pandadoc makes sending & sharing contracts a piece of cake.

Jan 23, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The customization of Pandadoc's contract templates and ease of creating something unique and captivating.

Cons: Sometimes the sync between Pandadoc and other CRM solutions can be daunting compared to other document software.

Overall: Customer Service

Capterra-loader

Perfect for digital signatures.

Jan 21, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Whenever we have needed faraway clients to sign contract offers, Pandadoc always comes to the rescue, allowing our customers to sign contracts digitally.Thereby saving us days of waiting for documents to be delivered via post or courier.
It integrated perfectly with our CRM, thereby enabling us to send contract offers to leads already generated on our CRM.

Cons: I wish we could search for documents directly on the main dashboard, without the need to switch to the document or contact section.

Capterra-loader

We have a positive experience with PandaDoc.

Jan 17, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: -The interface is easy-to-use
-Templates are very nice and convenient
-The pricing table feature is awesome

Overall: Although they offer a certificate after both parties signed the document, Adobe PDF doesn't recognize the signatures for some reasons. DocuSign, for example, will be recognized by Adobe and the pdf will pop up a line saying: Signed and all signatures are valid.

It doesn't mean that PandaDoc is not legal-binding, but we just want to make sure the documents will look great for our Fortune 500 clients.

Capterra-loader

Contract Signing tool

Jan 16, 2018
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: Pandadoc is Great for client signatures on contacts, proposals and any other legally binding document.

Cons: The API is only available at the highest level of pricing and needs more endpoint. Support is slow.

Overall: Legally binding agreement signing.

Easily allowed me to create professional and beautifully designed documents for my clients.

Jan 16, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Pros: Wide variety of templates, easy to share information and share documents with others, lots of features to customize your work.

Cons: Occasionally difficult to edit the templates. Can be confusing as to how to use certain features of the program.

Great extension for the Hubspot CRM platform.......

Jan 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Auto-populating docs/templates/contracts with information from Hubspot CRM is a massive timesaver. Especially if you're dealing with a large number of clients on a daily basis

Cons: Haven't really run into any major issues up to this point...... I do wish you the blocks were a a little more customizable. Seem fairly limited

Overall: Efficiencies within the Hubspot CRM platform it's competitors aren't capable of

Capterra-loader

PandaDoc is Awesome!

Jan 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We just started using PandaDoc for proposals. It is seriously a game changer. We were just sending out word docs before, which was terrible. They looked awful and it was a pain to approve and make changes. PandaDoc simplifies the process from beginning to end. The customer support has been awesome (Thanks!). The price for what you get is killer. You just need to get PandaDoc.

Overall: Simplicity, efficiency, great looking proposals.

Straight Forward

Jan 15, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Accessible through browser and app, easy to use and very straight forward. The tracking is very accurate and timely which allows you to be notified when a client has checked the proposal, if the client has completed and signed the proposal. The reminder and follow up options is also a great feature.

Cons: Lack of template or presets. The massive cost in having this access which you are actually not using daily.

Overall: Ease of use and accessibility in sending contracts

Panda Doc is integral to our business

Jan 14, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to code and great complimenting integrations that can really help with automating workflow. Invoicing and getting signatures has never been easier.

Cons: high cost for extra users and too many notification emails. This may be something I can turn off, but in the meantime it is annoying to get a total of 4 emails for someone receiving, viewing, paying, and completing a document.

Overall: Workflow automation and storage. Great integrations so I can keep my time focused on doing taxes.

Exciting to deal with

Jan 14, 2018
3/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money

Pros: Ease of use. I think the fact that you can use it on any device is a plus.

Cons: No local support. It does not automatically sync with local data bases and needs to have an updated API

Great experience for users and customers.

Jan 13, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: We love the software because it is easy for our users but even more easy for the customer. There is no hesitation on how to use the program, previous products used the customers were hesitant.

Cons: There is really nothing we don't like about the software, but we would love to be able to create a document from the mobile app.

Cheaper than Quickbooks

Jan 12, 2018
4/5
Overall
4 / 5
Ease of Use
2 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Relatively inexpensive and gets you invoicing and estimating with general ease. Quickbooks is great but not terribly affordable if you're not using it for tons of work. Pandadocs is great for infrequent but necessary work

Cons: Not terribly modifiable. I'd like there to be a section for descriptors only that doesn't automatically add units of measure and amounts.

Great add-on tool to take you business to the digital age

Jan 12, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy to use interface, great for tech beginners or more advanced users
Great personalizing options (photos, backgrounds)

Cons: I wished there was the ability to make more advanced tables and add more complex formulas to the tables provided.

Overall: My favorite benefit is being able to track in real time who is looking at and interacting with our proposal or contracts.

PandaDoc has helped me grow my business!

Jan 12, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like that the software integrates with my CRM system (Insightly). Using the integration, a majority of my contracts and proposals "auto fill" which saves me a lot of time and prevents errors.

Cons: As a small business owner, I think one of my biggest dislikes is the overall cost of the product. It's actually more expensive than the CRM system that I use to keep track of my clients. While PandaDoc is definitely one of my favorite proposal and contract software solutions, the high price is one thing that keeps me shopping around for a better deal somewhere else.

Overall: Made it easier for me to send high-quality proposals and contracts to my clients.

Pretty easy to use and figure out.

Jan 12, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: One of my favorite parts of this software is the email reminders. You can set up the proposal to send out a reminder to the recipient every so often to remind them to look at it. I also like in the price table, items can be optional and the client can pick and choose what they want. The fallible tokens are nice too. We don't forget to change the client name from document to document anymore.

Cons: We would like to be able to separate reoccurring costs from the one time costs in the total. That would make it easier for the clients to see what they owe now and what costs will be ongoing.

Capterra-loader

PandaDocs has expedited so many of our business process and improved collaboration.

Jan 12, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We use PandaDocs to send out the majority of our HR documents and I have been so impressed with how simple it makes the process. It allows us to keep all of our documents in one place and streamlines the signing and returning process. The fact that it takes the scanning element out of the process is incredibly helpful and time-saving.

I have to also mention that the customer service we have received has been absolutely incredible.

Cons: Some of the features seem very limited, specifically the pricing table. I know it would greatly help our company if the pricing table could function more like an excel spreadsheet. The pricing table seems to be very limited in its functionality.

Overall: Streamlined business process and increased collaboration.

Capterra-loader

PandaDoc saves our sales reps an incredible amount of time

Jan 12, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It integrates incredibly well with our Hubspot CRM and the capabilities continue to the rest of our tech stack through the easy Zapier integrations. Beautiful interface!

Cons: I would like to see the ability for the Zapier integration to receive inputs rather than just trigger Zaps. I understand it only in Beta now. This would open it up to far more data inputs.

Overall: Saves lots of time creating quotes and invoices.

Decent

Jan 10, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Pros: There are some good options and features within pandadoc. Seems perfect from a small startup to mid size company

Cons: There are some limitations when it comes to screen placement on the quote. Not as much freedom as I would like