# Neon Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Neon Software - reviews, pricing plans, popular comparisons to other Billing and Invoicing products and more. Source: https://www.capterra.com/p/157244/NEON --- # Neon Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Neon ## What is Neon? NEON is the leading developer and integrator of high quality Billing software. We are an engineering company that takes care of your Billing needs and allows you to concentrate on success of your business.Integrated with multiple payment providers (Authorize.NET, PayPal, Stripe etc).100% web-based platform. Taxes management, support for multi currencies and international companies, invoice reminders for due and unpaid invoices. ## What is Neon used for? [Billing and Provisioning](https://www.capterra.com/billing-and-provisioning-software/)[Billing and Invoicing](https://www.capterra.com/billing-and-invoicing-software/) Top alternative Featured Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price £30 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Neon?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.neon-soft.com&name=Neon) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Neon 4.0 (2) VS. [4.7 (1,722)](https://www.capterra.com/p/105428/Clio/reviews/) Starting Price £30 Per User, Per Month Starting Price $49 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.5 (2) Ease Of Use 4.6 (1,717) Value For Money 4.5 (2) Value For Money 4.5 (1,509) Customer Service 3.0 (2) Customer Service 4.7 (1,557) ## Neon alternatives [4.2 (2,035)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.6 (1,456)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.4 (3,290)](https://www.capterra.com/p/120109/Xero/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.7 (823)](https://www.capterra.com/p/163114/Zoho-Invoice/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/157244/NEON/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Billing & Invoicing Create, manage, and send invoices or bills to customers Billing Portal Gateway through which end users can view past bills and pay current invoices Billing Rate Management Setting up the amount/charge for per hour of work by a company or professional Contact Database Centralized database of stakeholders and their contact information such as names, address, phone number etc. Contingency Billing Business model where clients pay their lawyer a fee only if the case is won/settled successfully CRM Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Neon 24 features Create, manage, and send invoices or bills to customers Gateway through which end users can view past bills and pay current invoices Setting up the amount/charge for per hour of work by a company or professional Centralized database of stakeholders and their contact information such as names, address, phone number etc. Business model where clients pay their lawyer a fee only if the case is won/settled successfully Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Create bills and invoices that can be customized in various ways, including customizable billing intervals, reusable rules & templates Invoices that can be tailored according to company's branding, payment terms and personalized information Process of automatically notifying clients when payments fail to ensure invoices are paid Specifically for telecommunications industry Identify and prevent suspicious activity Business model that charges based on the amount of time spent on an hourly basis Create invoices from scratch or have recurring invoices Store and view prior invoices for each account/client Clients can submit payments via mobile devices Manage and handle various international currencies Create, send, and view electronic invoices Accept, record, and reconcile financial transactions Services paid in real-time or end of the monthly billing cycle. Services paid in advance before the end of the monthly billing cycle. Business model that bills clients an amount based on the project/task/job performed The calculation of a price/premium based on specific variables. Automated process of charging customers at regular intervals for repeated access or use of a product or service Timed notification for any upcoming task, deadline, appointment, or activity Get Advice We can help you find the software with the features you need. Features 4.0 (2) 4.0 Based on 2 reviews ## Pricing Value for money 4.5 (2) Free Trial Basic £30.00 Per User,Per Month Value for money 4.5 (2) 4.5 Based on 2 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.0 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.0 (2) 3.0 Based on 2 reviews ## User reviews Overall rating 4.0 Based on 2 reviews Filter by rating 5(0) 4(2) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent KM Kenneth M. Chief Operating Officer Non-Profit Organization Management ### "NEON CRM FOR NON PROFIT MANAGEMENT" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 2.0 2.0 Likelihood to Recommend 7/10 October 23, 2018 Overall, we think the monthly cost for NEON is reasonable and they offer a non-profit annual rate. There have been some issues with importing historic data into the system from oler Constant Contact databases and not all of the imports were properly categorized upon upload. Once a user learns the system and how to filter data, it becomes an extremely powerful capability for an organization. Pros The ability to build custom forms/questionaires for the recipients of the services of our non-profits is an excellent feature. Custom forms are easy to build and to post within our website which was also built by NEON. They have also recently built up their relationship with Constant Contacts. Linking to CC is now done directly through a tab within the NEON account. Creating newsletters and custom importing specific categories from our NEON data base is EXTREMELY easy and efficient now. Cons NEON customer service and tech assist is sub par. Sending an email or IM to the tech support has often gone with no reply. When we have scheduled a tech assist or training phone call the NEON rep has been little to no use and got through 2 questions out of 8 during a 30 minute teleconference. We were then billed for tech assist even thought the information provided by the representative was either useless and the rep was certainly not an expert on the system. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. GC Glenn C. President Telecommunications ### "Great Product and Price!" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 January 20, 2017 NEON helped fill a gap for a special platform we needed to provide to certain clients. The low monthly cost was quickly made up by being able to track the customers usage more efficiently. NEON provides a nice portal for your customers to see what is going on and what kind of usage they have been using. Pros Automatic billing, portal matches my website and colors. Cons No sales tax reports. Can't create a manual invoice and sent to customer immediately. For example: If I want to charge setup fee's or for equipment where payment is due upfront. Would like NEON to disable customers pbx account. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 20, 2017 For Manual Invoices please go to Billing -> Invoices -> and click on Add New Invoice button. There you can create one-off invoices and can send straight away. Disabling customer is implemented please check guide for this. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)