---
title: "XTM Cloud Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about XTM Cloud Software - reviews, pricing plans, popular comparisons to other Translation Management products and more."
source_url: "https://www.capterra.com/p/157254/XTM-Cloud/"
page_type: "product"
language: "en"
---

# 

 XTM Cloud Software Review 2026: Features, Integrations, Pros & Cons

Last updated on July 27, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

XTM Cloud

## What is XTM Cloud?

XTM is a translation management platform that centralizes projects, vendors, and assets so organizations can deliver multilingual content faster, with lower cost and consistent quality. It manages translation across product, marketing, documentation, and support content, giving localization leaders full control and visibility. The platform reduces costs by up to 40% and shortens turnaround times with automation, translation memory, and reuse across 80+ file types and 800+ languages. Features including SmartContext, Intelligent Score, and terminology enforcement ensure accuracy and brand consistency. Vendor management tools and BI dashboards provide clear insight into costs, KPIs, and performance, while project templates and portals simplify requests and assignments. With 60+ integrations across CMS, design, and code repositories, XTM eliminates manual work and copy-paste workflows, creating a scalable model for translation management at enterprise level.

## What is XTM Cloud used for?

[Translation Management](https://www.capterra.com/translation-management-software/)[Localization](https://www.capterra.com/localization-software/)[Content Management](https://www.capterra.com/content-management-software/)

Overall rating

Based on 13 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$16500

Other, Per Year

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## XTM Cloud alternatives

Highest Rated

[4.8 (97)](https://www.capterra.com/p/162858/Lokalise/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.7 (181)](https://www.capterra.com/p/163509/Crowdin/reviews/)

Starting price

$59.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.7 (150)](https://www.capterra.com/p/200736/Weglot/reviews/)

Starting price

$15.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[Localize](https://www.capterra.com/p/186742/Localize/)

[4.7 (62)](https://www.capterra.com/p/186742/Localize/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/186742/Localize/)

[View all alternatives](https://www.capterra.com/p/157254/XTM-Cloud/alternatives/)

## FAQs about XTM Cloud

Overview

### Which roles and teams benefit most from XTM Cloud?

XTM Cloud is most used by translators, linguists, and freelance language professionals who manage translation projects, terminology, and review workflows. It also benefits agency owners, general managers, and executives who need visibility into localization operations, while technical and software leaders use it to streamline multilingual content delivery and team coordination.

Answer based on 13 reviews

Overview

### What company size and specific industries is XTM Cloud built for?

XTM Cloud is designed for enterprise organizations and global teams that need translation management and localization across many languages. It is built for companies operating internationally rather than small businesses, and it suits any industry with large-scale multilingual content and collaboration needs.

Features and Usability

### What are the key features of XTM Cloud?

XTM Cloud offers translation management, translation memory, terminology management, and machine translation for multilingual content workflows. It also includes localization automation, language detection, workflow management, quality assurance, reporting and analytics, access controls/permissions, version control, and third-party integrations for project and content coordination.

Pricing

### How much does it cost and what fees or limitations are included?

XTM Cloud starts at $16,500 per year for the Team plan, which includes up to 2 million processed words, unlimited users, and one team connector. The Business plan costs $60,000 per year and raises the allowance to 3 million words. Enterprise pricing is not listed, and a free trial is available.

Integrations

### Which third-party tools and platforms does XTM Cloud integrate with?

XTM Cloud integrates with over 50 third-party tools and platforms, including Adobe Experience Manager, Akeneo Product Cloud, Alfresco, Author-it, Azure DevOps, Bitbucket, Contentful, Drupal, Figma, GitHub, GitLab, Google Docs, Google Drive, and Google Sheets.

Getting Started and Support

### What training and onboarding options does XTM Cloud offer?

XTM Cloud provides in-person training, live online sessions, webinars, documentation, and videos. In-person and live online formats support guided instruction, webinars offer scheduled group learning, documentation gives written reference material, and videos provide self-paced visual guidance for teams getting started.

Getting Started and Support

### What customer support options does XTM Cloud offer?

XTM Cloud provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. No reviewer feedback is available here, so support quality, response times, and user experience cannot be summarized from customer comments.

## Features

AI summary

Based on 1,793 Translation Management reviews

Capterra data shows that buyers of translation management software rank the following features as their top priorities:

-   **Text Editing** (**42%** of reviewers rated this feature as critical)
-   **Multi-Language** (**53%**)
-   **Translator Database** (**38%**)

XTM Cloud supports all three features that reviewers rate most highly: **Text Editing**, **Multi-Language**, and **Translator Database**. Together, these capabilities help businesses edit and refine translated content, manage projects across multiple languages, and maintain access to qualified linguists, allowing teams to improve translation quality, coordinate global content more efficiently, and keep localization work moving on schedule.

Machine Translation

3.5 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

Translate multiple types of language through AI technology

Collaboration Tools

1.5 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

Provides a channel for team members to share AI models, media files, communicate, and work together

Quality Assurance

2.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Systematic evaluation of various aspects of a project or service to prevent defects or issues

Terminology Management

3.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Identifying and using specialized terms in the right context

Workflow Management

2.5 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Create, design and manage workflows for repetitive tasks

API

1.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Application programming interface that allows for integration with other systems/databases

XTM Cloud 68 features

### All Features
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
- AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Assignment Management: Assign issues and tasks based on availability or required skills
- Billing & Invoicing: Create, manage, and send invoices or bills to customers
- Built-In Database: A system that allows access to a database structure without relying on an external program
- Change Management: Track and monitor efficient handling of all changes/transitions
- Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together
- Commenting/Notes: Leave comments and notes on documents for others to view
- Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat
- Content Generation: Generative AI can be employed to generate content in different forms, such as text, images, music, and videos
- Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving
- Customizable Branding: Add customized logos and colors to align with company branding
- Customizable User Interface: Design, modify, and organize how content is displayed on a system interface
- Customization: Create labels for products that contain required information such as colors, sizes, dates, etc.
- Data Security: Protect sensitive data for digital privacy
- Deadline Management: Specify or track the date/time a project, task, etc., is due for completion
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service
- File Management: Create, save, and store files
- For Websites: Software is used for working on online pages
- Generative AI: Use AI to generate content in the form of text, images, videos, etc.
- Historical Reporting: Information, data and reports that are being tracked over time
- Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes
- Language Detection: Identify different languages
- Localization Automation: Adapt content to display differently based on viewer location
- Machine Translation: Translate multiple types of language through AI technology
- Memory Management: Store and save retrievable data
- Multi-Language: Manage and support multiple languages
- Natural Language Processing: Process and analyze human language in text or audio form
- Order Management: Manage and track customer orders for goods, investments, or any other purchases
- Personalization and Recommendation: Generative AI models can create personalized recommendations for users based on their preferences and behavior.
- Preview Functionality: Preview materials before finalizing projects
- Price and Cost Calculations: Calculate rule-based prices for a product/service
- Progress Tracking: Reporting on how each user, task or process has advanced since its initiation
- Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments
- Project Tracking: Monitor the progress of projects from start to finish
- Project Workflow: Create, manage, or update project workflows.
- Projections: Estimate or forecast of a future scenario based on the study of present trends
- Prompt Engineering: Process of carefully designing and constructing prompts or input instructions to achieve desired behaviors or outputs from AI models
- Quality Assurance: Systematic evaluation of various aspects of a project or service to prevent defects or issues
- Quality Control: Ensure that quality requirements and standards are met across production processes
- Quotes/Estimates: Generate quotes or estimates for customers
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Resource Management: Process of planning, scheduling and executing the optimal and effective use of human capital across projects
- Revision History: Track what was updated, who made the changes, compare two revisions, and revert or perform another revision
- Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria
- Status Tracking: Track the status over time for a request, process, asset, or transaction
- String Translation Management: Translation and management of static text elements on websites
- Style Check: Review the style of written or visual content
- Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes
- Task Management: Create, manage and track all task activities and progression
- Terminology Management: Identifying and using specialized terms in the right context
- Text Editing: Edit text as needed
- Text Review: Automatic examination of submitted content
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Translation Management: Manages translation of text and other digital assets
- Translation Memory: A database that stores sentences, paragraphs or segments of text that have been previously translated
- User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
- Version Control: Track revisions and updates made to files and navigate between different versions
- Website Integration: Seamlessly integrates with 3rd party websites
- Workflow Management: Create, design and manage workflows for repetitive tasks
- WYSIWYG Editor: What You See Is What You Get is a no-code tool that allows users to create and edit content using a visual interface

---

Get Advice

We can help you find the software with the features you need.

Features

3.3 (13)

3.3

Based on 13 reviews

## Pricing

Value for money

2.9 (7)

Free Trial

[View pricing plan details](https://www.capterra.com/p/157254/XTM-Cloud/pricing/)

Team

$16,500

Other,Per Year

It includes:

-   Up to 2 million processed words per year\*
-   Standard public (multi-tenant) cloud hosting
-   1 Team Connector (Integration)
-   50% off additional Team and Business Connectors (Integrations)
-   Connector support package
-   Unlimited projects & templates
-   Unlimited languages & workflows
-   LSP subcontracting
-   Archived project access - 18 months
-   Two-factor authentication
-   Advanced AI pack - Add on available
-   Agentic AI - Upto 50,000 LLM messages per month available from $20,000

Business

$60,000

Usage Based,Per Year

It includes:

-   Up to 3 million processed words per year
-   Additional words available as an add-on
-   Premium public (multi-tenant) cloud hosting on AWS
-   1 Business and 1 Team Connector (integration)
-   50% off all additional Connectors
-   API/SDK available as an add on
-   XTM Bridge available as an add on
-   Silver customer support package
-   Unlimited projects & templates
-   Unlimited languages & workflows
-   LSP subcontracting
-   Business Intelligence (BI) dashboard
-   Archived project access - 36 months
-   Advanced AI pack - SmartContext, Intelligent Score, Language Guard and Intelligent Workflow - Available as add on from $36,000
-   Additional AI words - from $9,000 per year
-   Two-factor authentication
-   Single sign-on (SSO)
-   Configurable limited PM role / access
-   Agentic AI - Upto 50,000 LLM messages per month available from $20,000

Enterprise

Custom pricing

It includes:

-   Up to 3 million processed words per year
-   Additional words available as an add-on
-   Premium public (multi-tenant) cloud hosting on AWS
-   Premium private (single-tenant) cloud hosting on AWS - available as add on
-   3 Enterprise Connectors (integrations) and SDK included
-   50% off all Connectors
-   API/SDK included
-   XTM Bridge included
-   Silver customer support package
-   Unlimited projects & templates
-   Unlimited languages & workflows
-   LSP subcontracting
-   Business Intelligence (BI) dashboard
-   Advanced Business Intelligence (BI) dashboard
-   Archived project access - 36 months
-   Advanced AI pack - SmartContext, Intelligent Score, Language Guard and Intelligent Workflow - included
-   Additional AI words - from $9,000 per year
-   Two-factor authentication
-   Single sign-on (SSO)
-   Configurable limited PM role / access
-   Agentic AI - Upto 50,000 LLM messages per month available from $20,000

Value for money

2.9 (7)

2.9

Based on 7 reviews

## Integrations

[

Google Docs](https://www.capterra.com/p/160756/Google-Docs/)[

Google Drive](https://www.capterra.com/p/161425/Drive/)[

Slack](https://www.capterra.com/p/135003/Slack/)[

Dropbox](https://www.capterra.com/p/143068/Dropbox-Business/)[

Jira](https://www.capterra.com/p/19319/JIRA/)[

WordPress](https://www.capterra.com/p/131687/WordPress/)[

Asana](https://www.capterra.com/p/184581/Asana-PM/)[

Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

2.9 (8)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

2.9 (8)

2.9

Based on 8 reviews

## User reviews

Overall rating

3.6

Based on 13 reviews

Filter by rating

5(6)

4(0)

3(5)

2(0)

1(2)

Mentioned topic

Sorted by most recent

CM

Carles M.

Linguist

Information Technology and Services

### "Decent tool with limitations "

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

5/10

December 23, 2024

Mi experience with the tool has been bittersweet. It is a usable tool that will get the job done and you will be able to improve if you invest (time and money) in It. On the other hand, other similar tools are more capable and reliable from the get go.

Pros

It offers integrations with many services. If you’re familiar with other CAT tools, you will find also a known environment.

Cons

The workbench’s layout is rather dated and the dictionaries that come with the tool are not very effective. Loads of false positives.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

OH

Ondrej H.

Linquist

Translation and Localization

### "Worst CAT tool at the moment"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

September 5, 2024

Pros

I wish there was something to praise about this

Cons

Slow, freezes, lacking functions, makes work harder

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SA

Samuel A.

Software

Telecommunications

### "Great tool to centralize all translations"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

7/10

May 9, 2023

Pros

I used XTM client with a client, it is very useful because it centralizes all translations task on the same app, and allow all the team to work together.

Cons

Since the tool works only online, I couldn't work on my tasks without internet access.

Switched from

[Trados Studio](https://www.capterra.com/p/151746/Trados-Studio/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MV

Marieken V.

Translator

Translation and Localization

### "Not easy to use CAT"

3.0

Overall Rating

3.0

3.0

Ease of Use

2.0

2.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

3/10

July 23, 2022

Pros

This software makes I work longer then normal on assignments

Cons

It's complex, slow and not intuitive, not easy to use

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

August 1, 2022

Dear XTM Cloud User, Oh no! Sounds like you're not happy with our product, which is a shame. I'm really sorry to hear that - but I'd like to help! Would some training be helpful? We are aware our UI needs a little refresh, which is in progress, but we can help you make the best of XTM Cloud in the meantime! Just let us know :) You can contact us here: https://xtm.cloud/contact/ Melissa at XTM International

AN

Anonymous User

CEO

Translation and Localization

### "Review of XTM"

3.0

Overall Rating

3.0

3.0

Ease of Use

1.0

1.0

Features

3.0

3.0

Customer Service

2.0

2.0

Likelihood to Recommend

0/10

June 30, 2022

XTM slows down our productivity, prompting us to charge our clients higher prices. If at all, XTM is a solution for small and recurrent Continuous Localization projects.

Pros

I believe the only thing we like about XTM is that it´s free to use. To be clear, our clients pay for a license pool and then sublet the licenses to third parties like us.

Cons

XTM has a portal for project managers, who buy translations from freelance translators. We don´t know this portal. We only know the translator portal and it is full of product design flaws: 1. Integration with MS Word spell checker does not work properly 2. The propagation of cross-file repetitions does not work 3. The QA module has very limited functionality and is very slow and cumbersome; in fact, most agencies are asking us to export to Xbench 4. The UI is not self-explanatory 5. The tool is online only - there is no offline editor 6. 100% matches are not being pulled into files automatically 7. It is not possible to filter/block segments you are not paid for, such as locked segments 8. When clients send a project with 10 files, you cannot merge these 10 files into 1. If you want to change apples into oranges in 10 files, you need to open each file individually. 9. Not all the content is displayed on-screen. If the project has 10.000 words, XTM may display them on 10 pages, 1000 words each. If you need to fix a recurring issue at the end of the translation, you will need to bring up each of the 10 pages individually (and wait until it loads). 10. XTM is like a point-and-shoot camera, making it impossible to load personal assets such as TM and glossary, which might be useful for the translation process.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

August 1, 2022

Dear XTM Cloud user, I'm so sorry to hear you're not happy with our solution! Let me see if I help with some of the issues you are experiencing. It seems some of the points you raised are configuration options that your client can tailor to meet your needs. With that in mind, it may be beneficial to work with your client to agree on the project configurations that work best for you both? Also, although it is not yet possible to open and manage all project files within one session, it is possible to run a Find & Replace operation across all files. You would simply need to expand the "Options" in the Find and replace dialog and find the "Include segments from all files" option. When it comes to being complex and not easy to use, I wonder if some training webinars would be beneficial? You can find a lot of content on our platform XTM On Demand. Or, you can contact us about training or raise a support ticket if anything isn't working as it should. I hope this helps! Melissa

AN

Anonymous User

Freelance Translator

Translation and Localization

### "Love it"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

March 7, 2022

Pros

One of the translation agencies I work for asked me to use this cloud-based tool for one of their regular clients. I was afraid I had to learn to use yet another complicated tool, but XTM is super easy to use and intuitive! I can use the licence provided by the client and easily work online. It has a simple and straightforward interface, with everything a translator may need.

Cons

It doesn't work with the speech recognition software I usually use - which is no big issue for smaller project, but a bit annoying for longer ones.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

August 1, 2022

Thank you for your review - we really appreciate it! I'm glad to hear you found the tool easy to use and intuitive! I'm sorry to hear it doesn't have all the features you need yet, but we're always improving our solution and adding new functionality to XTM Cloud - in fact, if you submit an idea via our Wish List (accessible here: https://xtm.cloud/ondemand/xtm-productboard/), it may get added to the roadmap! Melissa at XTM International

VV

Valentina V.

Translator

Translation and Localization

### "Basic CAT-tool"

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

0.0

0.0

Likelihood to Recommend

5/10

October 25, 2021

Pros

It's an easy to use software, available only if you have an Internet connection.

Cons

I think that it's very basic, it provides a few features and it's not so flexible as other CAT-tools. The fact that it is only available with an Internet connection limits its use because sometimes you have no Internet availability (for example when on journey).

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JL

Jacobus L.

Freelancer

Translation and Localization

### "Not build by translators"

3.0

Overall Rating

3.0

3.0

Ease of Use

2.0

2.0

Features

1.0

1.0

Customer Service

0.0

0.0

Likelihood to Recommend

1/10

April 18, 2021

This is not built by translators, period. It is clunky, it keeps closing down "for security reasons" (who invented that!?) and it is just super slow to work with. This software costs me a fortune in lost production time. I prefer any other option online and prefer to spend the money on reliable software like Trados. I have a client that is only working with this software, but I am thinking of ditching the client because this software is just an outright nightmare.

Pros

I don't see any pros compared to actual professional software in the industry.

Cons

Crashes all the time. All quality control options are clunky and too much hassle. Quality control can be shut down per segment, however, as soon as you run an overall QC it switches back on. It is just not build by someone who has any idea about what a translator needs and wants.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AN

Anonymous User

Translator

Translation and Localization

### "Professional feel"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

July 23, 2019

I use it when I work for an agency.

Pros

It's a powerful tool, very well suited for a work chain with well-established processes.

Cons

The size of the font is very small, you can scale it up, but not much.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SG

Shahzad G.

CTO

Computer Software

### "Support team is worst. Sale team is great"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

May 2, 2019

Worst

Pros

I was doing trial because of their low price. Their sales team is great. And she demonstrated me for their software. Software is great overall except a few things

Cons

The support team is worst both on LIve chat and ticket support. Attaching herewith screenshot of my ticket which has no reply since a long time even after doing follow up message The ticket is pending for 14 days https://www.awesomescreenshot.com/image/3999869/ef8528116c3b22509bee7119ed1bc89a

Alternatives considered

[Crowdin](https://www.capterra.com/p/163509/Crowdin/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/157254/XTM-Cloud/reviews/)

## Top-rated software of 2026

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

Popular comparisons

[Phrase vs XTM Cloud](https://www.capterra.com/compare/157254-276186/XTM-Cloud-vs-Phrase)