--- title: "Best Dynamics 365 Alternatives 2026 | Capterra" description: "Looking for alternatives to Dynamics 365? Find out how Dynamics 365 stacks up against its competitors with real user reviews, pricing information, and what features they offer." source_url: "https://www.capterra.com/p/157279/Dynamics-365/alternatives/" page_type: "alternatives" language: "en" publication_date: "2026-11-03" --- # Dynamics 365 alternatives Last updated on November 3rd, 2026 The best Dynamics 365 alternatives are Bigin by Zoho CRM (best overall), Zoho CRM (best free plan), monday CRM (best budget option), and Salesforce Sales Cloud (most reviewed). Together they hold 27,247 verified Capterra reviews, with overall ratings from 4.3 to 4.7 out of 5. Dynamics 365 itself holds 4.4 out of 5 across 5,865 reviews. ### Dynamics 365 - Rating: 4.4 out of 5 (5,865 reviews) - Ease of use: 4.1 out of 5 - Starting price: $50.00 /user/mo - Key features: 0 of 12 top category features --- ## Top alternatives Dynamics 365 alternatives compared | Product | Rating difference | Ease of use | Starting price | Key features | | --- | --- | --- | --- | --- | | [NetSuite](https://www.capterra.com/p/135757/NetSuite/) — 4.2 out of 5 (2,086 reviews) | Rated 0.2 lower than this product | 4.0 out of 5 | Not available | 0 of 12 top category features | | [Acumatica Cloud ERP](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/) — 4.4 out of 5 (243 reviews) | Rated the same as this product | 4.2 out of 5 | Not available | 0 of 12 top category features | | [Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/) — 4.7 out of 5 (745 reviews) | Rated 0.3 higher than this product | 4.8 out of 5 | $7.00 /user/yr | 0 of 12 top category features | | [HoneyBook](https://www.capterra.com/p/162588/HoneyBook/) — 4.7 out of 5 (695 reviews) | Rated 0.3 higher than this product | 4.6 out of 5 | $36.00 /mo | 1 of 12 top category features | | [Odoo](https://www.capterra.com/p/135618/Odoo/) — 4.2 out of 5 (1,341 reviews) | Rated 0.2 lower than this product | 4.0 out of 5 | $31.10 /user/mo | 0 of 12 top category features | | [monday CRM](https://www.capterra.com/p/245800/Monday-CRM/) — 4.7 out of 5 (468 reviews) | Rated 0.3 higher than this product | 4.7 out of 5 | $12.00 /user/mo | 0 of 12 top category features | | [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) — 4.4 out of 5 (19,024 reviews) | Rated the same as this product | 4.0 out of 5 | $25.00 /user/mo | 0 of 12 top category features | | [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/) — 4.3 out of 5 (7,010 reviews) | Rated 0.1 lower than this product | 4.2 out of 5 | $14.00 /user/mo | 0 of 12 top category features | | [Bitrix24](https://www.capterra.com/p/113540/Bitrix24/) — 4.2 out of 5 (1,009 reviews) | Rated 0.2 lower than this product | 4.0 out of 5 | $69.00 /mo | 0 of 12 top category features | | [Claritysoft CRM](https://www.capterra.com/p/123868/Claritysoft-CRM/) — 4.5 out of 5 (256 reviews) | Rated 0.1 higher than this product | 4.5 out of 5 | $29.00 /user/mo | 0 of 12 top category features | --- ## Top alternatives with AI capabilities The Dynamics 365 alternatives with the strongest AI features are Acumatica Cloud ERP, monday CRM, and Zoho CRM, based on verified feature data and Capterra reviews. ### [Acumatica Cloud ERP](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/) — 4.4 out of 5 (243 reviews) - AI features: AI Copilot, Generative AI ### [monday CRM](https://www.capterra.com/p/245800/Monday-CRM/) — 4.7 out of 5 (468 reviews) - AI features: AI Copilot, Generative AI ### [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/) — 4.3 out of 5 (7,010 reviews) - AI features: AI Copilot, AI/Machine Learning, Chatbot, Generative AI --- ## Top Free alternatives to Dynamics 365 The best free alternatives to Dynamics 365 are Bigin by Zoho CRM, HoneyBook, and Odoo — all three offer a free plan alongside paid tiers. ### [Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/) — 4.7 out of 5 (745 reviews) - Free options: Free trial, Free version - Starting price: $7.00 /user/yr ### [HoneyBook](https://www.capterra.com/p/162588/HoneyBook/) — 4.7 out of 5 (695 reviews) - Free options: Free trial - Starting price: $36.00 /mo ### [Odoo](https://www.capterra.com/p/135618/Odoo/) — 4.2 out of 5 (1,341 reviews) - Free options: Free trial, Free version - Starting price: $31.10 /user/mo --- ## Top alternatives for SMBs Among reviewers from companies with 1-200 employees, the highest-rated Dynamics 365 alternatives are Bigin by Zoho CRM (4.7), monday CRM (4.7), and HoneyBook (4.6). ### [Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/) - 639 SMB reviewers say - Overall rating: 4.7 out of 5 across 639 SMB reviews - Ease of use: 4.7 out of 5 across 639 SMB reviews > "It is value for money - helps manage my teams pipeline and have a single platform to manage all my leads and team performance." — AK V., VP - Sales (December 24, 2025) ### [monday CRM](https://www.capterra.com/p/245800/Monday-CRM/) - 375 SMB reviewers say - Overall rating: 4.7 out of 5 across 375 SMB reviews - Ease of use: 4.6 out of 5 across 375 SMB reviews > "Having the Leads, Contacts, and Accounts are great levels to view." — Ashley N., Founder, Marketing and Operations Specialist (April 27, 2026) ### [HoneyBook](https://www.capterra.com/p/162588/HoneyBook/) - 298 SMB reviewers say - Overall rating: 4.6 out of 5 across 298 SMB reviews - Ease of use: 4.5 out of 5 across 298 SMB reviews > "Honestly, I don't have any cons- the only one I could possibly think of was that it once went to someone's spam box as opposed to their inbox." — Mai M., VP of Events (December 22, 2025) --- ## Why do teams switch from Dynamics 365? Of the 133 Capterra reviewers who reported switching away from Dynamics 365, the most common destinations were Salesforce Sales Cloud, NetSuite, Zoho CRM, and Odoo . ### What users preferred ### [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) - 4.4 out of 5 (19,024 reviews) — 73 reviewers switched here > "Corporate decision and we had no choice to switch." — Bill L., Vice President of Sales and Operations (June 26, 2026) ### [NetSuite](https://www.capterra.com/p/135757/NetSuite/) - 4.2 out of 5 (2,086 reviews) — 26 reviewers switched here > "We wanted to move to a cloud based erp. Did not want to maintain IT hardware systems and maintenance." — Kevin Clark T., President (May 5, 2026) ### [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/) - 4.3 out of 5 (7,010 reviews) — 22 reviewers switched here > "Zoho Suite was implanted in the company (and also price)." — Daniel R., Product manager (October 29, 2025) ### [Odoo](https://www.capterra.com/p/135618/Odoo/) - 4.2 out of 5 (1,341 reviews) — 12 reviewers switched here > "A friend recommendation." — Mohamed A., Consultant (May 8, 2023) --- ## Find software for your specific use case ### AI Legal Assistant - [LOIS Platform](https://www.capterra.com/p/10043587/LOIS/) — 4.5 out of 5 (13 reviews) - [Clio](https://www.capterra.com/p/105428/Clio/) — 4.7 out of 5 (1,752 reviews) - [8am MyCase](https://www.capterra.com/p/115613/MyCase/) — 4.6 out of 5 (807 reviews) ### Social Media Management - [PostMonster](https://www.capterra.com/p/267522/PostMonster/) - [Brandwatch](https://www.capterra.com/p/277011/Brandwatch/) — 4.2 out of 5 (255 reviews) - [Birdeye](https://www.capterra.com/p/152997/BirdEye/) — 4.7 out of 5 (709 reviews) ### Financial Reporting - [NetSuite](https://www.capterra.com/p/135757/NetSuite/) — 4.2 out of 5 (2,086 reviews) - [Navan](https://www.capterra.com/p/169591/TripActions/) — 4.6 out of 5 (214 reviews) - [Savant](https://www.capterra.com/p/10023071/Savant/) — 5.0 out of 5 (1 reviews) ### Lead Management - [Odoo](https://www.capterra.com/p/135618/Odoo/) — 4.2 out of 5 (1,341 reviews) - [ActiveProspect](https://www.capterra.com/p/10054208/ActiveProspect/) - [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) — 4.4 out of 5 (19,024 reviews) ### Enterprise Resource Planning - [NetSuite](https://www.capterra.com/p/135757/NetSuite/) — 4.2 out of 5 (2,086 reviews) - [Sage Intacct](https://www.capterra.com/p/76/Intacct/) — 4.3 out of 5 (718 reviews) - [BatchMaster ERP](https://www.capterra.com/p/13527/BatchMaster/) — 4.4 out of 5 (17 reviews) ---