# Audit Manager Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Audit Manager Software - reviews, pricing plans, popular comparisons to other Audit products and more.

Source: https://www.capterra.com/p/157283/Audit-Manager

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# 

 Audit Manager Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

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How Capterra ensures transparency

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Audit Manager

## What is Audit Manager?

For medical auditing, Audit Manager streamlines the way you manage audits by merging audit workflow, management, education and reporting into one easy-to-use, web-based solution. Designed by auditors, for auditors, Audit Manager allows you to audit on your terms through immediate reporting, template customization, and total oversight of your entire audit program. With Audit Manager, you will improve your auditing efficiency by up to 40%, minimize denials and identify up to 10% in missed revenue.

## What is Audit Manager used for?

[Audit](https://www.capterra.com/audit-software/)

Top alternative

Featured

Overall rating

Based on 16 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$500

Flat Rate, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Audit Manager?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.healthicity.com&name=Audit Manager)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Audit Manager

4.4 (16)

VS.

[4.5 (534)](https://www.capterra.com/p/148577/MasterControl/reviews/)

Starting Price

$500

Flat Rate, Per Month

Starting Price

$25000

Other, Per Year

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.3 (16)

Ease Of Use

4.1 (533)

Value For Money

3.9 (12)

Value For Money

4.2 (435)

Customer Service

4.6 (15)

Customer Service

4.5 (498)

## Audit Manager alternatives

Highest Rated

[4.8 (255)](https://www.capterra.com/p/143579/SiteDocs/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.7 (414)](https://www.capterra.com/p/148230/SOXHUB/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.5 (129)](https://www.capterra.com/p/134050/Quality-Management-Software/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

[4.5 (58)](https://www.capterra.com/p/159891/Certainty/reviews/)

Starting price

$18.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/157283/Audit-Manager/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Audit Planning

3.8 (8)

75.00% of 8 reviewers that rated this feature as important or highly important

Create a targeted plan, schedule resources, and determine long-term goals for the audit process

Dashboard

4.1 (8)

75.00% of 8 reviewers that rated this feature as important or highly important

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Workflow Management

3.4 (7)

85.71% of 7 reviewers that rated this feature as important or highly important

Create, design and manage workflows for repetitive tasks

Alerts/Notifications

4.2 (5)

20.00% of 5 reviewers that rated this feature as important or highly important

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Compliance Management

4.3 (4)

125.00% of 4 reviewers that rated this feature as important or highly important

Track and manage adherence to policies for any service, product, process, or supplier

Task Management

4.3 (4)

75.00% of 4 reviewers that rated this feature as important or highly important

Create, manage and track all task activities and progression

Audit Manager 15 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Create a targeted plan, schedule resources, and determine long-term goals for the audit process

A record of all activities within the system, including user access, changes made, etc.

Track and manage adherence to policies for any service, product, process, or supplier

Pre-designed layouts that can be customized to match preferences and requirements

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Identify and respond to unexpected problems or failures (ie. "negative events")

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Notifying as a warning or reminder of a potential or imminent hazard

Initiate collection and analysis of known risks

Track the status over time for a request, process, asset, or transaction

Create, manage and track all task activities and progression

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.1 (16)

4.1

Based on 16 reviews

## Pricing

Value for money

3.9 (12)

Free Trial

Basic

$500.00

Flat Rate,Per Month

Value for money

3.9 (12)

3.9

Based on 12 reviews

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## Support, customer service and training options

Customer Service

4.6 (15)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.6 (15)

4.6

Based on 15 reviews

## User reviews

Overall rating

4.4

Based on 16 reviews

Filter by rating

5(9)

4(5)

3(1)

2(1)

1(0)

Mentioned topic

Sorted by most recent

TG

Tiffany G.

SIU Manager

Insurance

### "Audit Manager Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

March 3, 2023

Overall I really like Audit Manager and I am a return customer. No system out there is perfect but this one is almost there.

Pros

Audit Manager is fairly easy to use once you get to know the system. I like that as an administrator I can see the status of all projects. It is very easy to create the projects and upload the supporting elements. Implementation is very easy and quick, and all of my staff got started right away. Customization is amazing. the Healthicity staff is amazing and very knowledgeable in their field.

Cons

We have found that we have to double enter items in order for them to be captured. We really wish thing could be captured during the first step in the review instead of having to re-enter at the end. The screens take a little time to load and the number of times you have to click on save becomes tedious and thing do get lost. Customizing to capture elements for reporting purposes when the data is already available is causing double work on the staff and possible human error.

Reasons for choosing Audit Manager

I choose Audit Manager because of my past experience with the system and because I knew the staff works so hard to find solutions that work for us.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DC

Deanna C.

Coding/Audit Manager

Medical Practice

### "Auditing Made Easy"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 1, 2023

Since using Audit Manager we have been able to indicate the areas our providers needs help in.

Pros

Audit Manager is easy to use for first time users of auditing software. Healthicity offered training when setting up to ensure you were prepared to start auditing.

Cons

That there is not a drag feature when moving ICD/CPT codes.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KS

Kim S.

Central Billing Liaison

Medical Practice

### "I wish the pricing was better"

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

February 22, 2023

We had a great experience with Audit Manager, it just became too expensive for our practice.

Pros

Being able to view notes within the product.

Cons

Price, compared to other products this is 3 times as much. :-(

Alternatives considered

[Swiftaudit](https://www.capterra.com/p/171764/Swiftaudit-Pro/)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CM

Cheryl M.

SR Compliance Auditor

Medical Practice

### "Why auditors should use Healthicity"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

February 22, 2023

We are able to pinpoint issues that the physicians are having & the reports don't lie so the MD's are having to make the correct adjustments. This keeps us compliant with CMS, etc.

Pros

The system is easy to add/delete physicians as they come & go. It is also very easy to create an audit with the parameters and assign the MD's & auditor. The audit reports are very helpful, they do all the math for you. Less clicking than MD Audit!

Cons

Occasionally there are slow downs. After you click to open a claim, you need to click again to add the patient name.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TL

Tina L.

Certified Coder II

Medical Practice

### "Easy to use"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

February 22, 2023

Pros

Audit Manager is easy to use. It's very user friendly.

Cons

I just audit the assigned providers and I cannot remove providers that may have been added in error, manager needs to do that.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LK

Lacy K.

Medical Coding Auditor

Medical Practice

### "Healthicity - Audit Manager Review "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

6/10

February 22, 2023

The program helped organize our new internal audits program/department and got us on the right track for compliance with auditing documentation and coding.

Pros

Very helpful when it came to organizing audits and seeing what needed done and when. Initially prior to 2021 E/M guideline changes, the program was very helpful in determining overall MDM levels. The software was easy to use and the reports were clear and easy to understand.

Cons

I don't have any complaints necessarily.

Reasons for choosing Audit Manager

Ease of use, customization abilities and printable reports.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LA

Leilani A.

Coding Audit Manager

Hospital & Health Care

### "Terrible and slow Integration/Claims Connect "

2.0

Overall Rating

2.0

2.0

Ease of Use

2.0

2.0

Features

1.0

1.0

Customer Service

4.0

4.0

Likelihood to Recommend

1/10

February 17, 2023

Training and support team are available however having them as a middle person for integration is frustrating.

Pros

Robust reporting, Training Team and Customer Support are awesome

Cons

My team have been using Audit Manager to perform physician audits since September however the integration/claims connect still is not complete. We've been paying for this feature and haven't benefited by it. In addition, a significant request to add charge and payment, since we were told adding and maintaining payers FS would be cumbersome and resulted to refer to the Medicare FS, required an upgrade with an additional cost. Our organization uses financial compliance accuracy to benchmark our audits, this is a deal breaker as we are not changing our current method.

Reasons for choosing Audit Manager

We had 2 reputable options and chose Audit Manager because promise to increase the efficacy of our audits by 40%, less keystrokes and its robust reporting. We've only experienced the difference in reporting.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

PL

Perri L.

Coding Compliance Auditor Educator

Hospital & Health Care

### "I've been using Audit Manager for 6 years now."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

February 17, 2023

We perform different types of audits, Annual audits, New Provider audits, Compliance Committee audits, Integration Audits, and New Business Analyses. We also perform focused audits depending on the OIG watchlist.

Pros

Ease of customization, user-friendly to perform audits. Historical data for a specific provider or group is easy to capture.

Cons

They got off to a bit of a rocky start in the beginning. At the time, Healthicity didn't have a lot of end-user training for their new clients. Customer service was a little slow. That has been rectified and we receive much faster responses. Ease of contacting support greatly improved.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JT

Julia T.

Senior Quality Auditor

Hospital & Health Care

### "Audit User "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

February 17, 2023

Great product, ease of use, and overall great experience utilizing the system.

Pros

The ease of report generator for tangible results to providers

Cons

Not too many cons just system is slow at times but that could be due to internet connection or mutiple users at one time.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CF

Camille F.

Auditor

Hospital & Health Care

### "Audit and Compliance"

3.0

Overall Rating

3.0

3.0

Ease of Use

2.0

2.0

Features

2.0

2.0

Customer Service

2.0

2.0

Likelihood to Recommend

2/10

February 17, 2023

Pros

I believe this is a good product, but adequate training was not given.

Cons

Ease of use perhaps because of lack of training.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/157283/Audit-Manager/reviews/)

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)