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Audit Manager

Audit Manager

4.4 (16)
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PRICE

Pricing starting from:
$500 Per Month
Pricing Model: Flat Rate
  • Yes, has free trial
  • No free version

REVIEWS

  • Ease of Use
    4.3
  • Customer Service
    4.6
  • Value for Money
    3.9
Likelihood to recommend
75%
Read All 16 reviews

TOP FEATURES

  • 4.0
VIEW ALL FEATURES

What is Audit Manager?

For medical auditing, Audit Manager streamlines the way you manage audits by merging audit workflow, management, education and reporting into one easy-to-use, web-based solution. Designed by auditors, for auditors, Audit...

Who uses Audit Manager?

Audit Manager is designed for use by any healthcare auditing, billing, revenue cycle management or coding professional working in any healthcare organization.

Audit Manager Video and Images

Flexible Audit Management
E/M Calculator
Reporting
Customizable Templates
Cloud-based Access

What does Audit Manager offer?

Implementation
  • Cloud, SaaS, Web-Based
  • On-Premise Windows
  • On-Premise Linux
Support
  • Chat
  • FAQs/Forum
  • Knowledge Base
  • Email/Help Desk
  • Phone Support
Training
  • Live Online
  • Documentation
  • Videos
  • In Person
  • Webinars
Contact Details

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How much is Audit Manager?

Starting From:
$500 Per Month
Pricing Model: Flat Rate
  • Yes, has free trial
  • No free version
Pricing Details (Provided by Vendor):
Healthicity Audit Manager is available across two pricing plans, outlined below. It also offers a free trial. Professional - $500/month Enterprise - $1,250/month

Audit Manager Features

What solutions does Audit Manager provide?

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Audit Manager Reviews

Showing 5 of 16 reviews
Overall
4.4
Ease of Use
4.3
Customer Service
4.6

Pros

  • Very helpful when it came to organizing audits and seeing what needed done and when. Initially prior to 2021 E/M guideline changes, the program was very helpful in determining overall MDM levels.

  • Robust reporting, Training Team and Customer Support are awesome.

  • Great product, ease of use, and overall great experience utilizing the system.

  • User friendly, quality reports, and educational training videos have been very helpful.

Cons

  • Customizing to capture elements for reporting purposes when the data is already available is causing double work on the staff and possible human error.

  • I just audit the assigned providers and I cannot remove providers that may have been added in error, manager needs to do that.

  • Training and support team are available however having them as a middle person for integration is frustrating.

  • Missing elements to capture patient date of birth.

Read All 16 Reviews

Most Helpful Reviews for Audit Manager

STEPHANIE S.
Manager Coding and Provider Reimbursement
Insurance, 501-1,000 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
4.0
Customer Service
5.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
September 29, 2020
"Best Software for Auditing"
Overall: Overall, after having used other audit software in the market by FAR this is the best one. It's easy to use, flows nicely just like an audit tool and is highly customizable based on how you want to audit. You can make it as easy or as complex as you want.
Pros: Easy to use, compliant, tons of features, customizable, great reporting tools, can audit surgeries, add your own templates. Web Based, free educational tools and webinars to assign to providers!
Cons: Uploading bulk notes doesn't work well, can't separate out automatically within software. Cannot report out by comments used. (in excel format all the comments are put into 1 cell)
Reasons for Choosing Audit Manager: I had switched from Intelicode when I was at a previous company to Audicy (now Audit Manager) and loved it. When I started up my audits at my new employer there was no question as to what software I was going to use. I was very pleased to see they are continuously updating their software to stay current and that education was free!!
BRENDA H.
Compliance Coding Auditor
Hospital & Health Care, 501-1,000 employees
Used the software for: 1-2 years
Overall Rating
4.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
4.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
September 27, 2020
"Healthicity Audit Manager "
Overall: Excellent
Pros: I like that it can be customized in a multitude of ways. You can customize both audit settings and report settings. It also has short webinar modules for training on provider issues.
Cons: I am unable to import all fields of reports from Cerner to match all fields that I utilize for audits.
Alternatives Considered: Microsoft Excel
Reasons for Choosing Audit Manager: It works well for professional fee auditing in a clinic and outpatient setting.
Leilani A.
Coding Audit Manager
Hospital & Health Care, 501-1,000 employees
Used the software for: 6-12 months
Overall Rating
2.0
Ease of Use
2.0
Customer Service
4.0
Features
1.0
Value for Money
1.0
Likelihood to Recommend
1/10
Reviewer Source
Source: Capterra
February 17, 2023
"Terrible and slow Integration/Claims Connect "
Overall: Training and support team are available however having them as a middle person for integration is frustrating.
Pros: Robust reporting, Training Team and Customer Support are awesome
Cons: My team have been using Audit Manager to perform physician audits since September however the integration/claims connect still is not complete. We've been paying for this feature and haven't benefited by it. In addition, a significant request to add charge and payment, since we were told adding and maintaining payers FS would be cumbersome and resulted to refer to the Medicare FS, required an upgrade with an additional cost. Our organization uses financial compliance accuracy to benchmark our audits, this is a deal breaker as we are not changing our current method.
Reasons for Choosing Audit Manager: We had 2 reputable options and chose Audit Manager because promise to increase the efficacy of our audits by 40%, less keystrokes and its robust reporting. We've only experienced the difference in reporting.
Reasons for Switching to Audit Manager: The system did not meet our department's demand and reporting but package was a fraction of the current plan we have with Healthicity.
Tiffany G.
SIU Manager
Insurance, 201-500 employees
Used the software for: 2+ years
Overall Rating
4.0
Ease of Use
3.0
Customer Service
5.0
Features
4.0
Value for Money
4.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
March 3, 2023
"Audit Manager Review"
Overall: Overall I really like Audit Manager and I am a return customer. No system out there is perfect but this one is almost there.
Pros: Audit Manager is fairly easy to use once you get to know the system. I like that as an administrator I can see the status of all projects. It is very easy to create the projects and upload the supporting elements. Implementation is very easy and quick, and all of my staff got started right away. Customization is amazing. the Healthicity staff is amazing and very knowledgeable in their field.
Cons: We have found that we have to double enter items in order for them to be captured. We really wish thing could be captured during the first step in the review instead of having to re-enter at the end. The screens take a little time to load and the number of times you have to click on save becomes tedious and thing do get lost. Customizing to capture elements for reporting purposes when the data is already available is causing double work on the staff and possible human error.
Reasons for Choosing Audit Manager: I choose Audit Manager because of my past experience with the system and because I knew the staff works so hard to find solutions that work for us.
Perri L.
Coding Compliance Auditor Educator
Hospital & Health Care, 1,001-5,000 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
4.0
Value for Money
4.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
February 17, 2023
"I've been using Audit Manager for 6 years now."
Overall: We perform different types of audits, Annual audits, New Provider audits, Compliance Committee audits, Integration Audits, and New Business Analyses. We also perform focused audits depending on the OIG watchlist.
Pros: Ease of customization, user-friendly to perform audits. Historical data for a specific provider or group is easy to capture.
Cons: They got off to a bit of a rocky start in the beginning. At the time, Healthicity didn't have a lot of end-user training for their new clients. Customer service was a little slow. That has been rectified and we receive much faster responses. Ease of contacting support greatly improved.
Reasons for Switching to Audit Manager: Audit Manager had more robust features, better reporting, and history capture. Easy to format readable reports for Management.
Read All 16 Reviews

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