Best For

Fraedom Expense is designed for medium to large organisations who have complex business spend requirements. Our global solution supports over 165,000 organisations manage their business spend.

Product Details

Powerful, easy-to-use expense management tool that saves time and money through receipt capture, card statements, and reporting.

Contact Details

Fraedom

http://www.fraedom.com/

Founded in 1999

Located in United Kingdom

Starting Price

  • Not provided by vendor

Platform

  • Installed - Mac
  • Cloud, SaaS, Web
  • Installed - Windows
  • Mobile - iOS Native
  • Mobile - Android Native

Training

  • In Person
  • Live Online
  • Webinars
  • Documentation

Support

  • 24/7 (Live Rep)

Fraedom Expense Features

Approval Process Control
Multi-Currency
Receipt Management
Reimbursement Management
Spend Control
Time & Expense Tracking
Workflow Management

Fraedom Expense Reviews

Overall
2.5/5
Ease of Use
2/5
Customer Service
2.5/5

Showing Most Helpful

Showing 5 of 5 reviews

Showing Most Helpful

Showing 5 of 5 reviews

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Rating
Company Size
Reviewer's Role
Length of Use
Frequency of Use
Matt S.
Academic
Security and Investigations, 10,001+ employees
Used the software for: 2+ years
Overall Rating
1/5
Ease of Use
1/5
Customer Service
1/5
Features
1/5
Value for Money
1/5
Likelihood to Recommend
0/10
Reviewer Source 
Source: Capterra
July 25, 2019

“Insecure, Unfriendly, Unreliable and completely unfit for purpose.”

OverallI hate this product. It is the pinnacle of everything that is wrong with procurement when it is the organisation's bottom line, rather than the efficient use of end users' time, that is the only consideration. And that is not to mention private data and financial record leakage, nor the high risk of incorrect data entry. A shameful example of bad design.
ProsThere is nothing to like about Fraedom. I can't think of a single positive thing to say.
ConsTedious multiple re-entry against related receipts Non-intuitive configuration for relating expenses against requisition Time taken per receipt significantly exceeds value of receipts No opportunity to set defaults Poor character recognition of receipt images And a buffer overflow bug makes it possible to see expenses from unrelated users from time to time.
Reviewer Source 
Source: Capterra
July 25, 2019
Charlotte S.
Head of Strategy
Marketing and Advertising, 501-1000 employees
Used the software for: 2+ years
Overall Rating
1/5
Ease of Use
1/5
Customer Service
1/5
Features
1/5
Likelihood to Recommend
0/10
Reviewer Source 
Source: Capterra
June 25, 2019

“Awful”

OverallBetter off with paper and pencil
ProsAbsolutely nothing. Not having to use it.
ConsEverything. Out of every piece of software I have ever used this has the worst, most frustrating, user journey I have ever experienced. Never heard anyone say anything good about it.
Reviewer Source 
Source: Capterra
June 25, 2019
Liam G.
Electrician
Unspecified
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
3/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Reviewer Source 
Source: Capterra
March 11, 2018

“I use Fraedom for logging expenses”

ProsI like that you can do all your expenses on this and can attach the receipts to this. It makes it a good software to use
Consi found it very hard to learn how to log my expenses. It is quite a confusing software at first as there are so many different options you can chose that sound like they mean the same thing
Reviewer Source 
Source: Capterra
March 11, 2018
Verified Reviewer
Wholesale, 51-200 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
3/5
Customer Service
4/5
Features
3/5
Value for Money
4/5
Likelihood to Recommend
7/10
Reviewer Source 
Source: Capterra
December 13, 2018

“Expense req's”

Proseasy platform to navigate, upload and submit
Consi can't for the life of me figure out how to product prefilled templates
Reviewer Source 
Source: Capterra
December 13, 2018
Charlotte S.
Group Manager
Marketing and Advertising, 501-1000 employees
Used the software for: 6-12 months
Overall Rating
1/5
Ease of Use
1/5
Customer Service
1/5
Features
1/5
Value for Money
1/5
Likelihood to Recommend
0/10
Reviewer Source 
Source: Capterra
June 27, 2018

“JUST DON'T”

OverallNone
ProsAbsolutely Nothing. Zero. Zilch. Nada. The only good thing about this system is not having to use it.
ConsEverything, user experience is unbearable, a 20 minute admin job takes an hour, tedious, unfriendly UX. Expenses were easier with a pen, paper, photocopier and fax machine - how can you make a task 10x harder????
Reviewer Source 
Source: Capterra
June 27, 2018