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SalesRabbit's game-changing methodology is based on research they've done with sales pros and the top teams in the industry. It targets the main traction points of every successful organization: rep motivation, team efficiency, and sales mastery. The app is built to help your company make changes that enable peak performance at every door. Their dedicated CSMs and support staff work with you to implement these strategies, ensuring you get the results every door-to-door company hopes for.
Provider
Sales Rabbit
Located In
United States
Foundation
2012
Open API
Yes
Deployment
Cloud, SaaS, Web-Based, On-Premise Windows, On-Premise Linux
Mobile Apps
Android, iOS
Training
Webinars, In Person, Documentation, Live Online
Support
Phone Support, Email/Help Desk, FAQs/Forum
Organizational sales who have teams of field sales reps will benefit the most from this solution. We can act as a stand alone crm for individuals or teams who need a feature rich crm.
Content Source: SalesRabbit
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Reviewers find SalesRabbit to be an excellent tool for sales, praising its effectiveness for door-to-door sales and installations. They enjoy the overall experience of using the app, noting that it significantly aids in the selling of products and services. Users also commend the responsive customer support, which they say enhances their experience and ensures that any issues are promptly addressed.
Users appreciate SalesRabbit's features for customer management, such as the ability to perform customer credit checks and efficiently qualify customers. They find the app makes the customer process smoother and saves them time. However, some users report issues with incorrect customer information and insufficient customer integration, and they express dissatisfaction with the quality of customer support.
Pros
Sales rabbit it probably one of the best apps for door to door sales. It looks amazing and the team behind it is dedicated to improving it.
I've been very pleased with the ease of use and every time I need tech help it's resolved quickly and efficiently.
The ability to have all customers on a single list as they are updated daily is useful. Also the ability to put in jobs is nice as well.
Sales rabbit is awesome to use. It's super easy to use and it's accurate with the geolocation.
Cons
The dashboard for whomever is running the sales show is very poor. Its not very functional and just looks bad.
This makes knocking some times frustrating and forces me to use other apps to know who are homeowners in the neighborhood.
Last summer was the worst, there were a few weeks where reps could not login to the app and could not submit agreements (among other issues).
Often times it would reject a contract for whatever reason and the rep had to wait to submit it later. This would result in some contracts (and therefore, payment information) being lost.
"Your D2D CRM Go To"
Pros: Being able to canvas area visually as your CRM.
Cons: Keeping track of potential prospects/leads can get hard because the list isn't whole (due to the visual side of sales rabbit). Also it takes a lot of data to run, especially if you're on a limited data plan on an iPad.
"Great if you haven't experienced anything else yet! "
Overall: Just fine - but once i changed to another platform, i have never had the desire to switch back.
Pros: This software was amongst the first that i used for Door to door independent contractor work. It worked well for what it needed to, the ability to upload images to leads was strong, note taking, and specific lead notes was great too.
Cons: The worst part about this software is the battery that is required to run it... you need a portable charger or two to stay alive. Other similar apps in the market seem to provide similar services for less battery usage.
"Lots of bugs"
Overall: It seemed very promising, but in the end it was very frustrating when our reps couldn't see their pins or areas (amongst other things). More hassle than what we bargained for and headaches all around.
Pros: I loved that it would show you where your current customers are (when it worked) and it was easy to draw and assign areas. It was really easy for our sales reps to fill in the customer information and payment information usually transferred over to our system pretty well.
Cons: There were many instances this summer where a rep couldn't see his pins and therefore knocked into current customers. Sometimes their areas would diasappear or wouldn't save after having been assigned. Other times it would show multiple pins for the same customer, etc. Sales Rabbit's customer service team (when we could reach them) was always willing and ready to help but they didn't necessarily fix the problem right away because it was more of a programming issue that took time to remedy. Often times it would reject a contract for whatever reason and the rep had to wait to submit it later. This would result in some contracts (and therefore, payment information) being lost.
"Excellent Sales Application"
Overall: I have used the Sales Rabbit app as a door to door salesman for over a year now. I find that it is an excellent app for tracking sales, qualifying customers, making notes about certain dwellings, and finalizing sales. I find the ability to make notes on certain houses very beneficial. I have often noticed signs of a good customer at a house, but then been unable to find them home that day. Sales Rabbit allows me to make notes and come back to find that home again with ease. I also love that I can keep track of the houses I've visited which have no interest or who simply weren't home. This has maximized my time efficiency. The app is excellent for moving the sales process along. It allows me to show customers information about the product I am selling so that they are engaged in the sales process. I am also able to show them what they are signing up for as I move through the sales process on an electronic form. This allows me to lead them through the product they will be signing up for, finishing with their signature and acceptance of the deal. The app then allows me to submit the order easily and have my office set up their installation quickly and efficiently. The only improvement I would recommend is some more accuracy on the credit reporting the app offers. I have been in neighborhoods where the app shows terrible credit, but found customers who were more than qualified to purchase my product. Overall though, I find the Sales Rabbit app to be a huge asset to my sales work, streamlining the process.
"Great"
Pros: Sales Rabbit has improved a ton over the years. They used to just have a satellite map of the area you were knocking and you had to drop pins over every house you knocked. Now the app populated the houses for you with the information sales rabbit already has about the house and house ownership.
Cons: It would be really nice if the application shows live data. Many times you will knock into renters, and the app does not show you the difference from a renter to a home owner. This makes knocking some times frustrating and forces me to use other apps to know who are homeowners in the neighborhood.